Category: Car Rental Customer Service Information – Reviews

Car Rental customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Ace Rent-A-Car Customer Service – Reviews And Complaints

    Before renting a car from Ace Rent-A-Car, it’s important to be aware of their customer service, including contact information, reviews, ratings, and complaints listed below.

    How to Contact Ace Rent-A-Car

    You can reach Ace Rent-A-Car customer service using the following details:

    • Phone Number: 1-877-822-3872
    • Email Support: Ace Rent-A-Car provides support through their online contact form on their website or their email: customercare@acerentacar.com
    • Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET
    • Corporate Address: Ace Rent-A-Car, 4529 W 96th St, Indianapolis, IN 46268
    • Website: https://www.acerentacar.com

    Ace Rent-A-Car Customer Support Reviews and Complaints

    When considering renting a vehicle from Ace Rent-A-Car, it’s helpful to review their customer service feedback. Ace Rent-A-Car is known for offering affordable car rental options, but some customer complaints focus on vehicle condition and hidden fees. Comparing Ace Rent-A-Car with competitors like Enterprise, Hertz, Avis, and Budget can give you a better understanding of the car rental industry.

    Other companies in the car rental industry include Economy, Thrifty, Turo, and Europcar.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about renting a car from Ace Rent-A-Car.

    Note: This website listing is not associated with Ace Rent-A-Car. The information and reviews are a service provided by CustomerServiceNumbers.com.

    Ace Rent-A-Car does not provide support services directly through this website. For any questions or concerns about Ace’s products or services, contact their customer service representative directly.

  • Enterprise Customer Service: Reservations, Roadside, Billing and Complaints

    Enterprise Customer Service: Reservations, Roadside, Billing and Complaints

    Enterprise customer service can help with rental reservations, roadside assistance, billing questions, receipts, deposits, damage claims, tolls, citations, Enterprise Plus, accessibility requests, business rentals, truck rentals and car hire complaints. Enterprise Rent-A-Car is part of Enterprise Mobility, the broader company connected with Enterprise Holdings and several related transportation brands.

    How to Contact Enterprise Customer Service

    Best Enterprise Support Route by Issue

    • New reservation: Call 1-855-266-9289 or book through Enterprise.com.
    • Existing reservation: Use the view, modify or cancel reservation tool before calling.
    • Roadside emergency or breakdown: Call 1-800-307-6666. For Enterprise Truck Rental roadside assistance, call 1-888-736-8287 and select the roadside option.
    • Billing or receipt issue: Use the receipt lookup tool, call customer service, or contact the renting branch.
    • Toll, citation or violation charge: Review Enterprise’s toll and citation FAQ or call 1-800-774-7578, option 1.
    • Damage claim: Contact the renting location and keep the rental agreement, inspection photos, final invoice and claim documents.
    • Enterprise Plus issue: Call 1-866-507-6222 for member account, points, login or profile questions.
    • Accessibility request: Call 1-866-225-4284 before your rental when possible.
    • Branch complaint: Start with the renting branch, then escalate through Enterprise customer service if the issue is not resolved.

    Information to Have Before Contacting Enterprise

    • Reservation number or rental agreement number
    • Pickup and return location
    • Pickup and return dates and times
    • Driver name as shown on the rental agreement
    • Vehicle make, model, license plate or unit number, if available
    • Receipt, final invoice or credit card charge details
    • Photos of vehicle condition, fuel level, mileage, damage or documents
    • Enterprise Plus number, if relevant
    • Toll, citation or violation notice, if relevant
    • Prior case number, branch manager name or support message
    Enterprise customer service phone number for rental car reservations, roadside assistance and billing help
    Enterprise customer service can help with rental reservations, roadside assistance, billing, receipts and complaints.

    Enterprise Billing, Deposits, Receipts and Rental Charges

    For billing questions, first compare your final rental receipt with your reservation, rental agreement, fuel option, insurance/coverage selections, tolls, citations, airport fees, taxes and any added services. If your rental was within the last six months and you cannot find your receipt online, Enterprise says to call customer service at 1-855-266-9565 or contact the renting location.

    Deposit holds and pending authorizations may appear before the final posted amount. If you believe a charge is wrong, save the rental agreement, final receipt, screenshots, bank statement details and any written response from Enterprise before filing a payment dispute.

    Enterprise Toll, Citation and Violation Questions

    Enterprise says tolls, citations and violations may be charged to the card listed on the rental agreement. If you receive a toll or violation notice, review the rental dates, location, license plate, toll road, citation number and amount before contacting Enterprise.

    If you believe a toll charge is incorrect because you used your own transponder or paid separately, keep proof of payment and submit the documentation through the Enterprise toll or citation process. Enterprise’s toll FAQ lists 1-800-774-7578, option 1, for toll or violation questions.

    Enterprise Damage Claims, Roadside Help and Branch Complaints

    If your complaint involves a vehicle condition, damage claim, accident, tire issue, mechanical problem, fuel level, smoke smell, cleanliness issue or missing equipment, document the vehicle at pickup and return. Photos, videos, timestamps, branch location, employee names and rental documents can help support your complaint.

    For roadside problems, do not wait for a public review response. Call Enterprise roadside assistance. If the vehicle is unsafe, involved in an accident, or creating a roadside hazard, follow local emergency and safety procedures first.

    Enterprise Car Hire Complaints and International Rentals

    Some customers search for Enterprise car hire complaints, especially when renting outside the United States or Canada. If your rental was international, use the support route for the country where the rental occurred and keep the local rental agreement, branch details, currency, insurance selections and final invoice.

    International rental rules, deposits, insurance, mileage, fuel policies and complaint routes may differ by country. Contact the renting branch or regional Enterprise support before assuming U.S. policies apply.

    Enterprise Reviews and Complaints

    CustomerServiceNumbers.com does not currently show visible Enterprise customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating.

    Helpful review topics may include reservations, branch service, billing, deposits, receipts, damage claims, tolls, citations, roadside assistance, vehicle availability, Enterprise Plus, business rentals, truck rentals, accessibility support, car hire complaints and whether Enterprise resolved the issue.

    Privacy, Billing and Scam Warnings

    • Do not post your full rental agreement number, driver’s license number, full address, phone number, email address, payment card details, license plate, toll notice, citation number or Enterprise Plus login in a public review.
    • Use only official Enterprise, Enterprise Mobility, Enterprise Truck Rental, Enterprise Car Sales or Enterprise Fleet Management links before entering payment or account information.
    • Be cautious with fake rental support numbers, refund scams, toll text scams, citation emails, deposit refund messages, gift card requests and social media accounts claiming they can fix a rental problem for a fee.
    • If a charge appears unfamiliar, compare it with your rental agreement, final receipt, toll notices, citations and card statement before filing a dispute.
    • For accidents, unsafe vehicles, roadside danger or emergencies, contact roadside assistance, local emergency services or the rental branch as appropriate.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Enterprise Rent-A-Car, Enterprise Mobility, Enterprise Holdings, Inc., Enterprise Plus, Enterprise Truck Rental, Enterprise Car Sales, Enterprise Fleet Management or any Enterprise branch.

    Share Your Enterprise Customer Service Experience

    Have you contacted Enterprise about a reservation, roadside problem, billing issue, receipt, deposit, damage claim, toll, citation, branch complaint, Enterprise Plus account, business rental, truck rental or car hire complaint? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved.

    Comments are moderated. Do not include private account details, full payment information, passwords, verification codes, full addresses, phone numbers, email addresses, rental agreement numbers, driver’s license numbers, license plates or sensitive personal information in your review.

    Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Enterprise Rent-A-Car, Enterprise Mobility, Enterprise Holdings, Inc., Enterprise Plus, Enterprise Truck Rental, Enterprise Car Sales, Enterprise Fleet Management or any Enterprise branch. Enterprise does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors. This page is not legal, insurance, rental agreement, traffic citation or credit card dispute advice.

  • Thrifty Car Rental Customer Service: Reservations, Roadside, Billing and Complaints

    Thrifty Car Rental customer service can help with reservations, roadside assistance, billing questions, receipts, deposits, tolls, citations, damage claims, late returns, vehicle condition issues, accessibility requests, Blue Chip account questions and car rental complaints. Thrifty is part of The Hertz Corporation, so some support and corporate information may use Hertz branding.

    How to Contact Thrifty Car Rental Customer Service

    Best Thrifty Support Route by Issue

    • New reservation: Call 1-800-847-4389 or book through Thrifty.com.
    • Existing reservation: Use Thrifty’s support center or reservation tools before calling.
    • Roadside assistance: Call the roadside number on your rental agreement or use Thrifty’s roadside assistance numbers above.
    • Late return or unable to return vehicle: Contact Thrifty as soon as possible and document the reason for the delay.
    • Receipt request: Use the online receipt lookup tool. Receipts may not appear until several days after return.
    • Billing dispute: Compare your rental agreement, receipt, add-ons, fuel option, taxes, fees, tolls and final card charge.
    • Toll, citation or violation: Use Thrifty’s billing and toll/violation support route and keep the notice details.
    • Damage claim: Contact the renting location or Thrifty support and keep pickup/return photos, rental agreement and claim documents.
    • Accessibility request: Call 1-800-847-4389 before arrival if you need driving aids or pickup assistance.

    Information to Have Before Contacting Thrifty

    • Reservation number or rental record number
    • Pickup and return location
    • Pickup and return dates and times
    • Driver name as shown on the rental agreement
    • Vehicle make, model, license plate or unit number, if available
    • Receipt, final invoice, credit card charge details or deposit hold details
    • Photos of vehicle condition, fuel level, mileage, damage or documents
    • Toll, citation or violation notice, if relevant
    • Blue Chip account information, if relevant
    • Prior case number, branch contact or email thread

    Thrifty Billing, Deposits, Receipts and Unexpected Charges

    For billing questions, first compare your final receipt with your reservation, rental agreement, coverage selections, fuel option, taxes, airport fees, tolls, citations and any added services. Thrifty says receipts may take up to seven days after the car is returned to appear online and are generally available online for six months. Thrifty says some charges, including traffic violations, parking violations, unpaid tolls or vehicle damage payments, may be charged after the rental is returned. Save your rental agreement, receipt, toll notices, card statement, photos and support messages until the issue is resolved.

    Thrifty Roadside Assistance, Late Returns and Vehicle Problems

    If you have a roadside problem, unsafe vehicle, flat tire, lost key, lockout, dead battery, accident, mechanical issue or late-return problem, contact Thrifty immediately instead of waiting to post a review. Use the roadside number on your rental documents or the official roadside numbers above. For vehicle condition complaints, take photos at pickup and return. Include the odometer, fuel level, dashboard warnings, exterior damage, interior condition, tire condition and any issue reported to the counter or branch.

    Thrifty Tolls, Citations and Damage Claims

    Toll and citation charges may appear after the rental ends. If you believe a toll, parking ticket, traffic violation or administrative fee is wrong, keep the notice, rental agreement, proof of payment and any transponder records before contacting Thrifty. For damage claims, compare the claim with your pickup and return photos, inspection report, rental agreement and final invoice. Ask Thrifty for documentation supporting the charge and keep a record of all emails, calls and case numbers.

    Thrifty Reviews and Complaints

    CustomerServiceNumbers.com currently shows a 1.0 out of 5 rating for Thrifty Car Rental based on 2 visible reviews. The visible reviews are older and mention a Wild Card vehicle-selection complaint and poor service or follow-up at the Jacksonville airport location. There is not enough current CSN review data to identify broader complaint trends. Helpful review topics may include reservations, pickup experience, billing, deposits, receipts, tolls, citations, damage claims, fuel charges, optional coverage, roadside assistance, late returns, accessibility support, Blue Chip rewards, branch service and whether Thrifty resolved the issue.

    Privacy, Billing and Scam Warnings

    • Do not post your full rental agreement number, driver’s license number, full address, phone number, email address, payment card details, license plate, toll notice, citation number or Blue Chip login in a public review.
    • Use only official Thrifty, Hertz or rental-agreement support links before entering payment or account information.
    • Be cautious with fake rental support numbers, refund scams, toll text scams, citation emails, deposit refund messages, gift card requests and social media accounts claiming they can fix a rental problem for a fee.
    • If a charge appears unfamiliar, compare it with your rental agreement, final receipt, toll notices, citations and card statement before filing a dispute.
    • For accidents, unsafe vehicles, roadside danger or emergencies, contact roadside assistance, local emergency services or the rental branch as appropriate.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Thrifty Car Rental, The Hertz Corporation, Hertz Global Holdings, Dollar Thrifty Automotive Group or any Thrifty rental location.

    Share Your Thrifty Car Rental Customer Service Experience

    Have you contacted Thrifty about a reservation, roadside problem, billing issue, receipt, deposit, damage claim, toll, citation, vehicle condition problem, late return, Blue Chip account or branch complaint? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved. Comments are moderated. Do not include private account details, full payment information, passwords, verification codes, full addresses, phone numbers, email addresses, rental agreement numbers, driver’s license numbers, license plates or sensitive personal information in your review. Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Thrifty Car Rental, The Hertz Corporation, Hertz Global Holdings, Dollar Thrifty Automotive Group or any Thrifty rental location. Thrifty does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors. This page is not legal, insurance, rental agreement, traffic citation or credit card dispute advice.

  • Alamo Customer Service Phone Number, Roadside Assistance & Reviews

    Use this page to contact Alamo Rent A Car customer service for reservations, rental changes, cancellations, roadside assistance, billing, refunds, tolls, citations, lost items, accessibility assistance, complaints, and customer reviews. Alamo is a car-rental brand operated under Enterprise Holdings / Enterprise Mobility, alongside Enterprise Rent-A-Car and National Car Rental.

    Alamo Customer Service Phone Number and Contact Options

    Choose the Correct Alamo Support Route

    Alamo support depends on whether your issue involves a new reservation, active rental, roadside emergency, billing dispute, lost item, accessibility request, rental-location issue, toll charge, or past receipt.

    • New reservation or existing reservation: Call 1-844-354-6962 or use the View / Modify / Cancel Reservation tool.
    • General customer service after booking: Call 1-844-357-5138.
    • Roadside assistance during a rental: Call 1-800-803-4444.
    • Lost item left in a rental vehicle or branch: Use Alamo’s Lost and Found process and submit the online form if the location is not listed.
    • Billing, refund, deposit, debit-card hold, or credit-card authorization: Use Customer Service and keep your rental agreement, receipt, and payment documentation.
    • Tolls or citations: Use Alamo’s TollPass, toll, and citation FAQ resources and keep your rental agreement number and notice details.
    • Accessibility or adaptive driving device request: Call 1-800-651-1223 or use Alamo’s Customers with Disabilities page.
    • Website accessibility issue: Call 1-844-602-3271.
    • Outside the U.S. or Canada: Call 1-833-364-6934 or check the country-specific Alamo site.

    Information To Have Ready Before Contacting Alamo

    Before calling, chatting, submitting a lost-item report, or filing a complaint, gather the details that apply to your issue:

    • Reservation number, confirmation number, or rental agreement number
    • Renter name exactly as it appears on the reservation
    • Pickup and return location, date, and time
    • Vehicle make, model, license plate, and unit number if available
    • Receipt, rental contract, email confirmation, or past-trip record
    • Credit-card or debit-card authorization details, without sharing full card numbers publicly
    • Toll notice, citation notice, or parking ticket number if relevant
    • Lost-item description, return location, vehicle details, and travel dates if relevant
    • Roadside-assistance case number, tow details, or incident location if relevant
    • Photos, receipts, branch names, representative names, and prior case numbers if available

    For public reviews, do not post reservation numbers, rental agreement numbers, driver’s license details, insurance cards, claim numbers, credit-card information, hotel addresses, travel dates, phone numbers, email addresses, or photos showing private documents.

    Common Reasons Customers Contact Alamo

    • New reservations, reservation changes, cancellations, or no-show questions
    • Airport pickup, late arrival, vehicle availability, or counter service problems
    • Billing disputes, duplicate charges, deposits, debit-card holds, and refunds
    • Roadside assistance, flat tires, lockouts, jumpstarts, towing, or fuel delivery
    • Lost items left in the rental vehicle or at the rental branch
    • Toll charges, TollPass questions, parking tickets, traffic citations, or administrative fees
    • Damage claims, insurance paperwork, protection products, or accident reporting
    • Disability-related reservations, adaptive driving devices, surrogate drivers, or TTY support
    • Past receipts, app issues, website problems, or account access
    • Complaints about rental location service, vehicle cleanliness, vehicle condition, or response times

    Reservations, Changes, Cancellations, and No-Shows

    Alamo reservations can usually be modified or canceled online. Cancellation rules may depend on whether the reservation was guaranteed, prepaid, made through a travel package, or booked through a third party. Pay Now reservations may have different cancellation fees than unpaid reservations.

    If your reservation was made through a travel agency, online travel site, airline package, corporate account, or tour operator, you may also need to contact that booking provider.

    Billing, Deposits, Debit Cards, Refunds, and Receipts

    Billing questions can involve the estimated rental amount, security authorization, debit-card hold, additional driver fees, fuel charges, optional protection products, no-show fees, prepaid reservations, taxes, surcharges, and final refunds. Keep your receipt, rental agreement, payment records, and any branch messages until the issue is resolved.

    CustomerServiceNumbers.com does not provide legal, banking, chargeback, insurance, or financial advice. For payment disputes, contact Alamo, your booking provider, your bank, your card issuer, your travel insurer, or a qualified professional through official channels.

    Roadside Assistance and Roadside Plus

    If you have a roadside issue during an active Alamo rental, call Roadside Assistance at 1-800-803-4444. Roadside issues may include towing, flat tire service, lockout service, jumpstarts, fuel delivery, or key-related issues depending on the rental location, rental agreement, and whether Roadside Plus was selected.

    This page does not provide driving, roadside, towing, accident, mechanical, legal, medical, insurance, or safety advice. If there is an emergency, contact local emergency services. For active rental roadside issues, contact Alamo through the official roadside number.

    Lost and Found

    If you left an item in a rental vehicle or at an Alamo location, use Alamo’s Lost and Found process. If the rental location is listed on the Lost Returns website, follow that location’s instructions. If the rental location is not listed, submit the online Lost and Found form.

    Do not post detailed lost-item descriptions, travel dates, hotel locations, medication details, insurance cards, or IDs in a public review. Use the official lost-item process instead.

    Tolls, Citations, Parking Tickets, and Administrative Fees

    Alamo’s TollPass program and toll-charge rules vary by rental location and roadway. If you receive a toll notice, citation, parking ticket, or administrative fee, keep the rental agreement number, notice date, plate number, toll agency, and payment records. Some toll and citation questions may involve third-party toll agencies, municipalities, or payment processors.

    CustomerServiceNumbers.com does not provide legal advice about traffic citations, toll disputes, parking tickets, collections, or administrative fees. Use Alamo, the toll agency, the issuing authority, your booking provider, or a qualified professional when needed.

    Damage Claims, Accidents, Insurance, and Protection Products

    If your issue involves an accident, vehicle damage, damage waiver, insurance claim, police report, injury, roadside event, or disputed damage charge, contact Alamo directly and keep all paperwork. Save the rental agreement, photos, return inspection notes, branch messages, incident reports, claim numbers, insurance details, and repair or damage notices.

    Do not post insurance cards, claim numbers, driver’s license details, medical information, police reports, or photos showing private documents in a public review. This page does not provide insurance, legal, repair, financial, medical, driving, or safety advice.

    Customers with Disabilities and Accessibility Support

    Alamo provides accessibility support for customers with disabilities, including adaptive driving device information, surrogate driver information, relay call support, TTY support, and website accessibility help. Adaptive driving devices may require advance notice depending on the branch and location.

    Alamo Insiders, Partner Rewards, App, and Receipts

    If your issue involves Alamo Insiders, partner rewards, frequent flyer numbers, account access, app features, past trips, or receipts, use the Alamo website or app resources and contact customer service if the issue is not resolved. Keep your reservation number, rental agreement number, email address, and rewards-program details ready.

    Fraud, Privacy, and Safe Review Tips

    Rental-car records can include sensitive personal and financial information. Do not post reservation numbers, rental agreement numbers, driver’s license information, passport details, insurance cards, claim numbers, credit-card information, home addresses, travel dates, hotel addresses, phone numbers, or email addresses in a public review.

    If you receive a suspicious message claiming to be from Alamo, use Alamo.com, the official app, the official customer-support page, or verified phone numbers instead of clicking unknown links. Alamo states that it does not issue gift cards and will never ask for credit-card or other payment information over the phone for gift-card payment requests.

    How to Escalate an Alamo Complaint

    If your Alamo issue is not resolved after the first contact, keep your complaint organized and route it to the correct team.

    1. Identify whether the issue involves reservations, active rental, roadside assistance, billing, damage, tolls, lost and found, accessibility, a branch location, or a third-party booking provider.
    2. Call the correct official Alamo number: reservations at 1-844-354-6962, customer service at 1-844-357-5138, or roadside at 1-800-803-4444.
    3. Save the rental agreement, receipts, photos, branch messages, support case numbers, and any notices from toll agencies, insurers, banks, or booking providers.
    4. Ask Alamo for a case number, written explanation, refund review, billing breakdown, lost-item report, or next step.
    5. If the rental was booked through a travel agency, airline package, employer, credit-card portal, or online travel site, contact that provider too.
    6. For legal, insurance, damage, injury, toll, citation, banking, or chargeback issues, use the appropriate company, agency, insurer, bank, card issuer, or qualified professional.

    Alamo Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows a mixed rating for Alamo based on customer reviews. Visible review themes include billing or charge disputes, reservation pickup problems, rude counter-service complaints, and positive experiences with helpful airport staff and clean vehicles.

    Useful new reviews may discuss reservation changes, airport pickup, counter service, vehicle availability, roadside assistance, lost items, refunds, tolls, damage claims, billing disputes, accessibility support, app issues, and complaint outcomes.

    Please keep your review focused on your customer-service experience. Do not include reservation numbers, rental agreement numbers, driver’s license details, insurance cards, claim numbers, payment details, travel dates, hotel locations, phone numbers, email addresses, or legal allegations in a public review.

    Frequently Asked Questions About Alamo Customer Service

    What is the Alamo customer service phone number?

    Alamo lists Customer Service at 1-844-357-5138. For managing or making reservations, Alamo lists 1-844-354-6962.

    What is the Alamo reservations phone number?

    Alamo reservations and reservation management can be reached at 1-844-354-6962.

    What is the Alamo roadside assistance phone number?

    Alamo Roadside Assistance can be reached at 1-800-803-4444.

    Is Alamo customer service available 24/7?

    Alamo lists reservations and roadside assistance as 24-hour support routes. The general customer-service line is listed as 7 a.m. to 7 p.m. CDT, and chat is listed as available Monday through Friday during posted Central Time hours.

    How do I modify or cancel an Alamo reservation?

    Use Alamo’s View / Modify / Cancel Reservation tool. Cancellation rules can vary by reservation type, including guaranteed and Pay Now reservations.

    How do I get an Alamo receipt?

    Use Alamo’s Past Trips and Receipts page. Have your rental agreement or reservation details ready.

    How do I contact Alamo about a lost item?

    Use Alamo’s Lost and Found FAQ and the Alamo Lost Returns website. If your location is not listed, submit the online Lost and Found form.

    Who do I contact about an Alamo toll charge or citation?

    Use Alamo’s TollPass, toll-charge, and citation FAQ pages. Keep the rental agreement number, notice details, license plate, toll agency, and payment records.

    How do I contact Alamo for disability-related assistance?

    Call 1-800-651-1223. TTY users can call 1-800-522-9292. For website accessibility help, call 1-844-602-3271.

    Where is Alamo’s corporate office?

    Alamo Rent A Car is part of Enterprise Holdings / Enterprise Mobility. The corporate office address commonly listed for Alamo and Enterprise Holdings is 600 Corporate Park Drive, St. Louis, MO 63105.

    Related Resources

    Customers comparing rental-car and travel support options may also find these CustomerServiceNumbers.com pages useful: Hertz Customer Service, Enterprise Customer Service, Advantage Rent A Car Customer Service, Fox Rent A Car Customer Service, and Dollar Rent A Car Customer Service. For corporate-level information, see Alamo Corporate Office Headquarters.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, support routing, complaint guidance, user reviews, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Alamo Rent A Car, Enterprise Holdings, Enterprise Mobility, Enterprise Rent-A-Car, National Car Rental, any rental branch, airport, toll agency, insurer, bank, travel agency, or booking provider.

    Share Your Experience With Alamo

    Have you contacted Alamo about a reservation, cancellation, refund, billing dispute, vehicle issue, roadside assistance, lost item, toll charge, citation, damage claim, accessibility request, app problem, counter service, or complaint? Share your experience below to help other customers understand what to expect. Please do not include reservation numbers, rental agreement numbers, driver’s license details, insurance information, claim numbers, payment details, travel dates, hotel locations, phone numbers, or email addresses in your public review.

    Page Update Note

    This Alamo customer service page was updated on July 1, 2026, to verify current official phone numbers, reservations support, customer-service hours, roadside assistance, disability and TTY support, website accessibility help, refund and payment resources, cancellation guidance, lost-and-found routing, toll and citation resources, related COH page, and live CSN review status.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Alamo Rent A Car, Enterprise Holdings, Enterprise Mobility, Enterprise Rent-A-Car, National Car Rental, any rental branch, airport, toll agency, insurer, bank, card issuer, travel agency, or booking provider. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For rental agreements, accidents, roadside emergencies, tolls, citations, insurance claims, billing disputes, chargebacks, legal issues, financial questions, disability accommodations, travel safety, or vehicle safety, contact Alamo, the rental branch, the appropriate agency, your insurer, your bank, your card issuer, your booking provider, emergency services, or a qualified professional through official channels.

  • Reach Europcar Customer Service – Reviews And Complaints

    Before renting from Europcar, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Europcar is an international car rental company offering a wide range of vehicles for hire across numerous locations worldwide.

    How to Contact Europcar

    You can reach Europcar customer service using the following details:

    • Phone Number (US): 1-877-940-6900
    • Phone Number (International): Contact numbers vary by country and can be found on their website.
    • Email Support: Europcar offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: Europcar Mobility Group, 13 Ter Boulevard Berthier, 75017 Paris, France
    • Website: https://www.europcar.com/

    Europcar Customer Support Reviews and Complaints

    When considering renting from Europcar, it’s helpful to review their customer service feedback. Europcar competes with other car rental companies like Hertz, Avis, Sixt, and Enterprise. Customer reviews often highlight the variety of vehicles, ease of booking, and competitive pricing. However, some complaints focus on issues related to customer service, hidden fees, and vehicle conditions.
    Comparing Europcar with other car rental services can help you determine which offers the best vehicles, pricing, and customer support for your travel needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next car rental.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about renting from Europcar.

    Note: This website listing is not associated with Europcar. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Europcar does not provide support services directly through this website. For any questions or concerns about Europcar services, contact their customer service representative directly.

  • Economy Rent A Car Customer Service – Complaints And Reviews

    Before renting from Economy Rent A Car, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Economy Rent A Car is a global car rental company offering affordable rental options at various locations worldwide.

    How to Contact Economy Rent A Car

    You can reach Economy Rent A Car customer service using the following details:

    • Phone Number: 1-877-326-7368
    • Email Support: Economy Rent A Car offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: Economy Rent A Car, 8400 NW 25th Street, Suite 100, Doral, FL 33122
    • Website: https://www.economyrentacar.com/

    Economy Rent A Car Customer Support Reviews and Complaints

    When considering renting from Economy Rent A Car, it’s helpful to review their customer service feedback. Economy Rent A Car competes with other car rental companies like Hertz, Avis, and Budget. Customer reviews often highlight the affordability of rental options, particularly for budget-conscious travelers. However, some complaints focus on issues related to customer service, vehicle condition, and hidden fees.
    Comparing Economy Rent A Car with other rental companies can help you determine which offers the best vehicles, pricing, and customer support for your travel needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next car rental.

    Other companies in the car rental industry include Alamo, U-Haul, Sixt, and Turo.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about renting from Economy Rent A Car.
    Note: This website listing is not associated with Economy Rent A Car. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Economy Rent A Car does not provide support services directly through this website. For any questions or concerns about Economy Rent A Car products or services, contact their customer service representative directly.

  • Hertz Customer Service Phone Number, Support and Reviews

    If you need to change a Hertz reservation, dispute a rental charge, report a missing receipt, get help with roadside assistance, recover a lost item, question a toll charge, or escalate a rental complaint, start with the correct Hertz support route. Hertz handles different issues through reservations, customer support, roadside service, insurance replacement rentals, lost and found, billing support, PlatePass toll support, and Gold Plus Rewards.

    Hertz Customer Service Phone Number and Support

    Use the following Hertz customer service phone numbers and support options for reservations, rental changes, roadside help, billing, receipts, tolls, lost items, damage claims, and complaints:

    Choose the Correct Hertz Support Route

    Hertz rental issues can involve different departments depending on whether the problem is before, during, or after your rental. Use the route that best matches your issue.

    Reservations, Changes, and Cancellations

    For new reservations, reservation changes, prepaid cancellation questions, pickup location questions, and confirmation lookup, use Hertz.com or call reservations at 1-800-654-3131. If you cannot view or modify your reservation online, call Hertz customer support at 1-877-599-8916.

    Roadside Assistance During a Rental

    If the rental vehicle breaks down, has a flat tire, runs out of fuel or EV range, has a dead battery, has locked-in keys, or needs towing, call Hertz Emergency Roadside Service at 1-800-654-5060. Do not have the rental vehicle towed before contacting Hertz unless emergency safety requires it.

    Billing, Receipts, Holds, and Refunds

    For receipt copies, credit card holds, unexpected charges, late fees, fuel charges, cleaning charges, damage claims, or refund questions, use Hertz customer support and the online receipt tools. Keep your rental agreement number, return receipt, and credit card statement available.

    Tolls, PlatePass, Parking Tickets, and Violations

    Hertz toll charges may be handled through PlatePass and may appear separately from your Hertz rental receipt. For PlatePass toll questions, call 1-877-411-4300. For parking tickets, traffic violations, or toll notices, keep the notice, rental agreement, license plate, and rental dates.

    Lost and Found

    If you left an item in a Hertz vehicle or at a Hertz location, use Hertz lost-and-found support as soon as possible. Include the rental location, return date, vehicle details, rental agreement number, and a clear description of the missing item.

    Accidents, Damage, and Vehicle Theft

    If you are involved in an accident, damage incident, or vehicle theft during a rental, contact Hertz and follow the accident or vehicle theft reporting instructions. For a stolen vehicle, Hertz directs renters to call Emergency Roadside Service at 1-800-654-5060 and complete the required theft report process.

    Gold Plus Rewards

    For Hertz Gold Plus Rewards points, missing points, status questions, profile issues, or loyalty account support, call 1-800-227-4653 or log in to your Hertz Gold Plus Rewards account.

    What to Have Ready Before Contacting Hertz

    Before calling Hertz customer service or submitting an online support request, gather the information that matches your issue:

    • Reservation confirmation number
    • Rental agreement number
    • Pickup and return location
    • Pickup and return dates and times
    • Vehicle make, model, color, and license plate number if available
    • Hertz Gold Plus Rewards number, if applicable
    • Receipt, invoice, charge amount, and credit card statement details
    • Photos of vehicle condition, fuel level, odometer, damage, or return area
    • Roadside assistance reference number, accident report, or police report if relevant
    • Toll notice, PlatePass statement, parking ticket, or violation notice
    • Lost item description and location where the vehicle was returned
    • Any prior case numbers, support emails, or chat transcripts

    Common Hertz Customer Service Issues

    Customers commonly contact Hertz customer service for help with:

    • Changing or canceling reservations
    • Prepaid rental cancellation fees and no-show fees
    • Vehicle availability problems at pickup
    • Long counter waits, location closures, or after-hours return questions
    • Billing disputes, duplicate charges, deposits, and credit card holds
    • Fuel, cleaning, late return, extra driver, young driver, and upgrade charges
    • Damage claims, accident reports, photos, and repair charges
    • Roadside assistance, flat tires, lost keys, dead batteries, and breakdowns
    • Lost and found items left in rental vehicles
    • Toll charges, PlatePass fees, parking tickets, and traffic violations
    • Gold Plus Rewards points, status, profile, and missing credit
    • Insurance replacement rentals and body-shop rental coordination

    Hertz Reservations, Prepaid Rentals, and Cancellation Fees

    Hertz allows customers to view, modify, or cancel many reservations online. If a reservation was booked through a third-party travel site, tour operator, credit card portal, or travel agency, you may need to contact that company directly for changes or refunds.

    Prepaid Hertz reservations may have different cancellation rules than pay-later reservations. Hertz states that prepaid reservations may be cancelable within 24 hours of booking without a fee, but cancellation fees may apply after that window. The fee can vary depending on whether cancellation happens more than 24 hours before pickup or within 24 hours of pickup, and no-show fees may apply.

    Reservation and Cancellation Tips

    • Save your confirmation number and original rate details.
    • Check whether the reservation is prepaid or pay-later.
    • Confirm whether your booking was made through Hertz or a third party.
    • Ask whether changing the reservation will change the rental rate.
    • Cancel before the pickup time if you do not plan to use the rental.
    • Save cancellation confirmation emails and screenshots.

    Hertz Billing, Credit Card Holds, Receipts, and Refunds

    Hertz rental receipts may include base rental charges, taxes, fees, optional services, protection products, fuel, late return charges, one-way fees, tolls, cleaning charges, damage charges, and other items. Some charges may appear after the rental closes, especially tolls, violations, damage, or adjustments.

    If a hold remains on your credit or debit card after return, check your rental receipt and bank posting timeline. Holds may take time to release depending on your card issuer. If the amount looks wrong, contact Hertz with your rental agreement number, receipt, return date, and statement screenshot.

    Hertz Tolls, PlatePass, Parking Tickets, and Violations

    Hertz toll charges may appear on your credit card statement as “Hertz Toll” followed by the rental agreement number. These toll charges may not appear on your Hertz rental invoice or receipt and may post days or weeks after the rental closes.

    If you believe a toll, PlatePass charge, parking ticket, or traffic violation is incorrect, keep the toll statement, license plate, rental agreement, rental dates, and any proof of route, payment, or transponder use. Contact PlatePass for toll-specific questions and Hertz customer support for rental agreement questions.

    Hertz Roadside Assistance and Rental Vehicle Problems

    If your Hertz rental vehicle has mechanical problems, a flat tire, dead battery, lost keys, locked-in keys, fuel or EV range issues, or needs towing, call Hertz Emergency Roadside Service at 1-800-654-5060. If you are near the rental location, Hertz may direct you back to the location for a vehicle exchange.

    Premium Emergency Roadside Service may cover some non-mechanical problems, while basic roadside help may involve charges for renter-caused issues. Ask Hertz what is covered before approving any paid service.

    Hertz Lost and Found

    If you left something in a Hertz vehicle, report it quickly through Hertz lost-and-found support. Include the rental location, date returned, vehicle description, rental agreement number, seat or trunk location where the item may have been left, and a detailed item description.

    Do not include sensitive information publicly in CSN comments, such as passport numbers, driver license numbers, full rental agreement numbers, credit card details, or personal phone numbers.

    Hertz Accidents, Damage Claims, and Vehicle Theft

    If you are involved in an accident or vehicle damage incident, follow local law, contact emergency services if needed, document the scene, and notify Hertz. Hertz may require a vehicle incident report, police report, photos, insurance information, and details from all drivers involved.

    If the rental vehicle is stolen, contact law enforcement and Hertz Emergency Roadside Service. Hertz may require a vehicle theft form and supporting documentation. Save all reference numbers and copies of reports.

    Hertz Gold Plus Rewards Support

    Hertz Gold Plus Rewards members should log in to their Hertz account for profile changes, points redemption, missing points requests, status questions, and member benefits. For loyalty support, call 1-800-227-4653.

    If points are missing, save the rental agreement, receipt, reservation confirmation, and Gold Plus Rewards number. Some charges, taxes, fees, options, and third-party bookings may not qualify for points.

    Hertz Rental and Billing Scam Warnings

    Be careful with calls, texts, emails, or websites claiming to be Hertz support, Hertz billing, rental collections, toll support, or a lost-and-found agent. Scammers may ask for payment cards, one-time codes, driver license photos, account logins, or remote access.

    • Use Hertz.com, the Hertz app, and official Hertz support numbers before sharing payment information.
    • Do not pay a suspicious toll, ticket, or damage claim without checking the rental agreement and official support route.
    • Be cautious of fake rental car deals that require payment by gift card, wire transfer, or payment app.
    • Do not share one-time passcodes, login credentials, or driver license photos with an unverified caller.
    • If a charge looks unfamiliar, compare it with your rental agreement, PlatePass tolls, optional coverage, fuel, return time, and card statement.

    Hertz Reviews and Complaints

    The live CSN page currently shows 0 out of 5 stars based on 0 reviews for Hertz. Because there are no live CSN reviews yet, there is not enough CSN feedback to summarize current review themes for this page.

    Customers comparing car rental companies may want to consider reservation reliability, vehicle availability, counter wait times, billing transparency, deposit holds, toll charges, damage-claim handling, roadside support, loyalty program value, and how quickly customer support responds after the rental.

    How to Escalate a Hertz Complaint

    If your Hertz issue is not resolved after your first contact, take these steps:

    1. Write down the date, time, phone number used, and outcome of each contact.
    2. Ask for a case number, support ticket, roadside reference number, or claim number.
    3. Save the rental agreement, receipt, return confirmation, photos, toll notices, and card statements.
    4. For billing disputes, request a written explanation of each charge.
    5. For damage claims, request photos, inspection details, repair documentation, and claim notes.
    6. For toll disputes, contact PlatePass and keep the rental agreement number available.
    7. For lost items, follow the Hertz lost-and-found process and avoid posting private details publicly.
    8. If a charge remains unresolved, contact your card issuer with your documentation after giving Hertz a chance to respond.

    Hertz Competitors and Related Customer Service Pages

    If you are comparing car rental companies, you may also want to review these related CSN pages:

    Related Resources

    Hertz Customer Service FAQs

    What is the Hertz customer service phone number?

    The current Hertz customer support phone number listed on Hertz support pages is 1-877-599-8916. Hertz also lists 1-800-654-3131 for U.S. reservations.

    What is the Hertz roadside assistance phone number?

    For Emergency Roadside Service in the U.S. or Canada, call Hertz at 1-800-654-5060.

    How do I change or cancel a Hertz reservation?

    Use Hertz.com or the Hertz app to view, modify, or cancel many reservations. If you cannot access the reservation online, call Hertz customer support at 1-877-599-8916.

    Does Hertz charge cancellation fees?

    Prepaid Hertz reservations may have cancellation or no-show fees depending on timing. Hertz says fees may apply after the initial cancellation window and are capped at the prepaid amount.

    How do I get a Hertz receipt?

    Use Hertz’s online receipt tools or contact Hertz customer support. Have your rental agreement number, pickup and return dates, and reservation details ready.

    Who do I call about Hertz toll charges?

    For PlatePass toll questions, call PlatePass at 1-877-411-4300. Hertz toll charges may appear on your statement as “Hertz Toll” and may not appear on your standard rental receipt.

    How do I contact Hertz about a lost item?

    Use Hertz lost-and-found support through the Hertz Support Hub. Include the rental location, return date, rental agreement number, vehicle details, and a clear description of the missing item.

    How do I contact Hertz Gold Plus Rewards?

    For Hertz Gold Plus Rewards support, call 1-800-227-4653 or log in to your Hertz account online.

    How do I dispute a Hertz damage claim?

    Contact Hertz customer support and ask for photos, inspection notes, repair documentation, claim details, and the date the damage was found. Save your pickup and return photos if you have them.

    What is Hertz’s corporate address?

    Hertz Global Holdings is headquartered at 8501 Williams Road, Estero, FL 33928.

    Page Update Note

    Updated June 2026: This page was refreshed with current Hertz customer service routing for reservations, rental changes, billing, tolls, roadside assistance, lost and found, receipts, prepaid cancellations, damage claims, Gold Plus Rewards, and escalation.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service phone numbers, company contact details, and consumer review information since 2004. CSN is an independent consumer information website and is not owned by Hertz, Hertz Global Holdings, or any car rental company. We help customers find support routes, compare service experiences, and share reviews about customer service interactions.

    Share Your Experience

    Have you contacted Hertz customer service about a reservation, billing dispute, toll charge, lost item, roadside issue, damage claim, cancellation, refund, receipt, vehicle availability problem, or Gold Plus Rewards issue? Share your experience below to help other customers understand what to expect.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Hertz, Hertz Global Holdings, The Hertz Corporation, PlatePass, or any rental car company. Phone numbers, links, addresses, support options, rental terms, cancellation rules, toll policies, damage processes, and fees may change. Always verify important rental, billing, roadside, toll, accident, cancellation, and account information directly with Hertz or the appropriate official support provider.