Juice Plus+ customers may need help with a recurring shipment, subscription cancellation, unexpected charge, return, delayed delivery, Independent Partner, damaged product, refund, account problem, or product-safety concern. The correct support route depends on whether the issue involves the corporate Customer Care team, an independent Juice Plus+ Partner, the online account, a payment provider, or a healthcare concern.
Juice Plus+ remains an active dietary-supplement and nutrition-products company. CustomerServiceNumbers.com is independent and cannot access Juice Plus+ subscriptions, orders, payments, returns, Partner accounts, customer records, or health information.
How to Contact Juice Plus+ Customer Service
Email correction: The current U.S. Customer Care email is customercare@juiceplus.com. The older address support@juiceplus.com should not be used as the primary support email.
Where Is the Juice Plus+ Head Office?
The current Juice Plus+ head-office address is:
The Juice Plus+ Company, LLC
140 Crescent Drive
Collierville, TN 38017
Head-office and Customer Care telephone: 1-901-850-3000
The Collierville location is the company’s corporate headquarters. It is not advertised as a public walk-in Customer Care counter, health clinic, retail store, Partner meeting location, product exchange counter, or universal return warehouse.
Do not mail products, payment-card information, medical records, original receipts, or irreplaceable documents to the head office unless Customer Care gives you written instructions and the correct return authorization.
Who Owns Juice Plus+?
The Juice Plus+ Company, LLC is a privately held nutrition and direct-selling company. Altamont Capital Partners invested in the business in 2018. Following a restructuring completed in September 2025, ownership was reported as transferring to a group of the company’s core lenders.
Because Juice Plus+ is privately held, current ownership percentages and the identities of all controlling stakeholders are not published as clearly as they would be for a public company.
The company continues to operate under The Juice Plus+ Company, LLC name from its Collierville, Tennessee headquarters.
Best Juice Plus+ Support Route by Issue
- Cancel or change a subscription: Sign in to the online account or contact Customer Care before the next shipment is processed.
- Unexpected recurring charge: Review the subscription, installment schedule, order history, and next shipment date.
- Return an unopened product: Use the official returns portal within the applicable return period.
- Damaged, incorrect, or incomplete shipment: Contact Customer Care promptly and preserve the packaging.
- Delayed or missing package: Check the tracking email and contact the carrier and Juice Plus+ when needed.
- Refund not received: Ask Customer Care for the refund date, amount, original payment method, and reference information.
- Find a representative: Use the official Partner search or ask Customer Care for assistance.
- Change or remove a representative: Use the Partner controls on JuicePlus.com or contact Customer Care.
- Complaint about an Independent Partner: Document the statements, messages, order information, and Partner name and report the concern to corporate Customer Care.
- Partner account, commission, or renewal problem: Use Partner support and the Partner Back Office.
- Adverse reaction or medical concern: Stop using the product when appropriate and contact a qualified healthcare professional.
- Privacy or personal-data request: Use the privacy contact and data-request process published in the Juice Plus+ privacy policy.
Information to Gather Before Contacting Juice Plus+
Have the following available when relevant:
- Customer name
- Email address used for the account
- Order or subscription number
- Product name and flavor
- Order and shipment dates
- Tracking number
- Charge date and amount
- Last four digits of the payment method when requested securely
- Lot number and expiration date for a product-quality concern
- Photographs of damaged packaging or product
- Independent Partner’s name
- Previous Customer Care case information
- The resolution being requested
Do not send a complete card number, bank-account number, account password, medical record, Social Security number, or unrelated health information through ordinary email.
How Juice Plus+ Subscriptions Work
Juice Plus+ offers recurring product subscriptions. Depending on the product and serving option, shipments may be scheduled:
- Every month
- Every four months
Payment may be collected:
- Once for a four-month shipment
- Through monthly installments when available
The subscription continues until it is canceled. Customers should review the confirmation email for:
- Shipment frequency
- Payment schedule
- Total price
- Next processing date
- Cancellation instructions
Juice Plus+ states that it sends a reminder before the next subscription shipment. Keep the account email address current so renewal and shipment notices are not missed.
How to Cancel a Juice Plus+ Subscription
- Sign in to the official Juice Plus+ customer account.
- Open the Subscriptions section.
- Review card, ACH debit, or bank-transfer subscriptions.
- Select the subscription that should be canceled.
- Complete the cancellation process before the next shipment is processed.
- Save a screenshot or confirmation email.
- If online cancellation is unavailable, call 1-800-347-6350.
- You may also email customercare@juiceplus.com.
- Ask Customer Care to confirm the final shipment and payment status.
A cancellation request must be received before the next shipment is processed to avoid being charged for that shipment.
Cancellation does not automatically reverse a shipment that has already been processed or charged. It also does not eliminate installment payments still owed for a product shipment already purchased.
Deleting the account, stopping product use, asking an Independent Partner to stop contacting you, or disputing one payment does not necessarily cancel the subscription.
Can I Pause or Change a Juice Plus+ Shipment?
The online account may allow customers to manage shipment timing, subscriptions, payment methods, and order activity.
Make changes before the processing date. Once an order enters fulfillment or ships, Customer Care may be unable to change:
- Product selection
- Flavor
- Shipment address
- Payment method
- Shipping date
- Cancellation status
Contact Customer Care immediately when an order contains incorrect information.
Juice Plus+ Return Policy
For qualifying orders placed on or after January 5, 2026, Juice Plus+ currently offers a 30-day return period measured from the ship date.
To qualify for the published money-back policy:
- The return must be initiated within 30 days of shipment.
- The product must be unopened.
- The product must remain resaleable.
- The complete order must be returned.
- Promotional items, bonus products, and free gifts included with the order may also need to be returned.
Refunds are issued to the original payment method and may take up to 30 days after Juice Plus+ receives the return.
Orders placed before January 5, 2026 may remain subject to the previous six-month return policy. Contact Customer Care to confirm which policy applies.
How to Return a Juice Plus+ Product
- Open the official Juice Plus+ return-policy page.
- Use the linked returns portal.
- Enter the order and customer information.
- Select the eligible items.
- Print the approved return label.
- Pack the complete product securely.
- Include promotional products when required.
- Keep the shipping receipt and tracking number.
- Monitor the original payment method for the refund.
Do not send a return to the Collierville head office without an authorized label or written instructions.
Opened Products and Product Reactions
The standard 30-day return policy requires products to be unopened and resaleable. A customer with an opened-product quality concern, damaged seal, contamination concern, or suspected adverse reaction should contact Customer Care rather than assuming the standard return portal will approve the claim.
Keep the container, label, lot number, expiration date, remaining product, receipt, and photographs until Juice Plus+ or a regulator provides instructions.
Juice Plus+ Refund Help
If a refund has been approved but is not showing:
- Confirm that the return was delivered.
- Ask when Juice Plus+ processed the refund.
- Confirm the refund amount.
- Confirm the original payment method.
- Ask for any available transaction or refund reference.
- Contact the bank, card issuer, Klarna, or other payment provider.
A return delivery scan does not necessarily mean the refund has already been approved or posted.
Refunds are generally sent to the original payment method. CustomerServiceNumbers.com cannot promise that Juice Plus+, a bank, card issuer, or payment service will approve or accelerate a refund.
Unrecognized Juice Plus+ Charge
A Juice Plus+-related charge may involve:
- A monthly subscription
- A four-month product shipment
- A monthly installment on a larger shipment
- An order placed through an Independent Partner’s link
- A purchase made by another household member
- A Partner application or annual renewal
- A one-time product order
- An unauthorized transaction
Before disputing the payment:
- Check the Juice Plus+ account and order history.
- Search email for subscription and shipment confirmations.
- Review the installment schedule.
- Ask household members whether they placed an order.
- Contact Customer Care to identify the charge.
- Cancel future shipments when appropriate.
- Contact the payment provider if the transaction is unauthorized.
For additional guidance on unfamiliar card or bank transactions, see how to investigate an unrecognized charge.
How to Find a Juice Plus+ Representative
Juice Plus+ uses the term Independent Partner for its representatives.
The official website allows customers to search for a Partner by first and last name. A customer purchasing directly without an existing Partner may also be assigned to a local Partner.
To find a specific Juice Plus+ representative:
- Open the official Juice Plus+ website.
- Select the “Shop with a Partner” or Partner option.
- Enter the representative’s first and last name.
- Confirm that the displayed Partner matches the person you intended to use.
- Contact Customer Care when the Partner cannot be located.
Do not send payment directly to a representative’s personal account unless the official Juice Plus+ checkout process clearly authorizes the payment method.
How to Change or Remove a Juice Plus+ Representative
The Juice Plus+ website includes controls for changing or removing an assigned Partner.
Customers may also contact Customer Care when:
- The assigned Partner is no longer active.
- The Partner is unknown to the customer.
- The customer wants to shop without that Partner.
- The Partner is not responding.
- The customer wants a different Partner.
- The customer has a complaint about the Partner.
Changing or removing a Partner does not automatically cancel a subscription or reverse a product order.
What Is an Independent Juice Plus+ Partner?
An Independent Partner may:
- Share product information
- Provide a personalized shopping link
- Recommend products based on the customer’s stated goals
- Share recipes, community events, and wellness information
- Receive compensation under the Juice Plus+ compensation plan
An Independent Partner is not automatically:
- A Juice Plus+ corporate employee
- A Customer Care representative
- A physician
- A registered dietitian
- A pharmacist
- Authorized to diagnose or treat a health condition
- Authorized to promise a refund or medical result
Professional credentials should be verified separately when a Partner presents themself as a healthcare professional.
Complaints About a Juice Plus+ Representative
Report serious concerns about an Independent Partner to corporate Customer Care.
Document:
- The Partner’s name
- Date and method of communication
- Exact product or earnings claim
- Screenshots or emails
- Order or subscription involved
- Requested resolution
Examples of issues worth escalating include:
- Unapproved medical or disease-treatment claims
- Guaranteed income claims
- Pressure to purchase or recruit
- Misrepresentation of subscription terms
- Refusal to provide corporate cancellation information
- Use of customer information outside the expected business purpose
- Requests for payment through an unofficial method
- Impersonating a corporate employee or healthcare provider
Becoming a Juice Plus+ Partner
Juice Plus+ currently advertises an annual Partner application and renewal fee of $52.
The Partner program may provide:
- A personalized online store
- Back-office tools
- Training and mentorship
- Customer and team-management tools
- Eligibility for compensation under the compensation plan
Juice Plus+ states that income is not guaranteed. Earnings depend on individual effort, sales, qualification requirements, time, expenses, and other circumstances.
Before joining:
- Read the current Partner Agreement.
- Review the Compensation Plan.
- Review the Income Disclosure Statement.
- Understand annual and optional expenses.
- Do not rely solely on testimonials or income screenshots.
- Keep copies of every agreement and payment confirmation.
Use the official Become a Partner page rather than an unofficial recruiting link.
Juice Plus+ Orders and Delivery Tracking
After an order ships, Juice Plus+ sends a tracking email with the carrier link and tracking number.
If tracking does not update:
- Confirm that the order has shipped rather than only been created.
- Check the carrier’s official website.
- Verify the delivery address.
- Check for weather or carrier delays.
- Contact Customer Care when the package exceeds the expected timeframe.
Package Marked Delivered but Missing
- Check the porch, garage, lobby, mailroom, and parcel locker.
- Ask household members and neighbors.
- Review the carrier’s delivery photograph or scan.
- Contact the local carrier.
- Report the result to Juice Plus+ Customer Care.
Keep the tracking information and any carrier claim number.
Damaged, Incorrect, or Incomplete Juice Plus+ Order
Photograph:
- Outer shipping carton
- Shipping label
- Internal packaging
- Damaged containers
- Broken seals
- Incorrect products
- Everything received in the package
Do not discard the packaging until Customer Care confirms what is required.
For a leaking container, unusual odor, damaged safety seal, incorrect label, or contamination concern, do not consume the product until the issue has been reviewed.
Juice Plus+ Product and Supplement Safety
Juice Plus+ sells dietary supplements, powders, shakes, chewables, probiotics, products containing caffeine or botanical ingredients, and related nutrition products.
Dietary supplements are not approved by the FDA for safety or effectiveness before being marketed. They should not be used to diagnose, treat, cure, or prevent disease.
Before using a product:
- Read the complete ingredient list.
- Review allergen statements.
- Check the serving size.
- Review caffeine content.
- Check the expiration date.
- Follow storage instructions.
- Ask a qualified healthcare professional about medication interactions.
Use additional caution when:
- Pregnant or nursing
- Giving a supplement to a child
- Taking prescription medication
- Preparing for surgery
- Managing diabetes, kidney disease, liver disease, bleeding disorders, allergies, or another medical condition
- Using several supplements containing similar ingredients
A Juice Plus+ Partner’s product experience or testimonial is not a substitute for medical advice.
Juice Plus+ Is Not a Replacement for Fruits and Vegetables
Juice Plus+ products should be considered supplements to a diet, not replacements for whole fruits, vegetables, balanced meals, prescribed medication, or medical treatment.
Whole foods provide water, fiber, texture, calories, and combinations of nutrients that may differ from a capsule, powder, chewable, or shake.
Claims that a supplement provides the same result as consuming a recommended amount of fruits and vegetables should be treated cautiously and discussed with a qualified nutrition or healthcare professional.
How to Report a Possible Adverse Reaction
If a product appears to cause a serious reaction:
- Stop using the product when appropriate.
- Seek urgent medical assistance for severe symptoms.
- Keep the product, container, label, lot number, and expiration date.
- Contact Juice Plus+ Customer Care.
- Report the issue through the FDA dietary-supplement reporting process.
Emergency symptoms such as difficulty breathing, facial swelling, severe chest pain, loss of consciousness, or another potentially life-threatening reaction require emergency medical care rather than ordinary customer service.
Juice Plus+ Privacy and Assigned Partners
Juice Plus+ states that a customer who is not already connected to an Independent Partner may be assigned to one. Basic information such as the customer’s name, telephone number, and email address may be shared with that Partner.
The company states that payment-card and other financial information are not shared with the assigned Partner.
A customer who does not want contact from a Partner should:
- Ask the Partner to stop contacting them.
- Change or remove the Partner through the website.
- Contact Customer Care.
- Update marketing and communication preferences.
A privacy request or removal of a Partner does not automatically cancel a paid subscription.
Juice Plus+ Data and Account Requests
The privacy policy provides processes for eligible requests involving:
- Access to personal information
- Correction of account details
- Deletion of eligible information
- Data portability
- Marketing opt-out
- Targeted-advertising preferences
California residents may also call the published privacy number at 1-877-492-7524.
Deleting personal information does not automatically cancel subscriptions, eliminate valid payment obligations, reverse completed orders, or require deletion of records the company must retain for legal or financial purposes.
Fake Juice Plus+ Representatives and Support Scams
Be cautious with websites, social-media accounts, text messages, or callers claiming to represent Juice Plus+.
Warning signs include:
- A request for gift cards, cryptocurrency, or wire transfer
- A request for a password or verification code
- A payment link using an unfamiliar domain
- A promise to cure or treat a disease
- A guaranteed-income claim
- Pressure to recruit immediately
- A request to hide the transaction from Customer Care
- A refusal to provide the official cancellation number
Verify a representative through the official Juice Plus+ Partner search or corporate Customer Care.
How to Escalate a Juice Plus+ Customer Service Complaint
- Identify whether the issue involves Customer Care, an Independent Partner, a subscription, delivery, payment provider, or health concern.
- Gather the order number, subscription information, shipment dates, charge details, Partner name, photographs, and prior correspondence.
- Call 1-800-347-6350.
- Email customercare@juiceplus.com.
- Request a case or reference number.
- State the requested resolution clearly.
- Ask whether the subscription and future shipments have been canceled.
- Ask whether a return label or additional evidence is required.
- Request written confirmation of any refund, replacement, or account change.
- Contact the payment provider for a truly unauthorized or unresolved transaction.
- Report serious supplement reactions through the appropriate medical and FDA channels.
Opening a complaint does not guarantee a refund, replacement, cancellation of an already processed shipment, waiver of installment payments, medical reimbursement, income recovery, or another requested resolution.
Juice Plus+ Customer Service Reviews and Complaints on CSN
CustomerServiceNumbers.com currently has zero published Juice Plus+ reviews. The displayed 0 out of 5 rating means that no ratings have been submitted; it is not a zero-star customer verdict.
Because there are no live reviews, there is not enough CustomerServiceNumbers.com feedback to identify supported patterns involving Juice Plus+ products, subscriptions, cancellations, billing, Independent Partners, returns, refunds, deliveries, health experiences, or Customer Care response times.
Related Customer Service Resources
Juice Plus+ Customer Service Frequently Asked Questions
What is the Juice Plus+ customer-service number?
Call 1-800-347-6350. Juice Plus+ also publishes 1-901-850-3000.
What is the current Juice Plus+ customer-service email?
Email customercare@juiceplus.com.
What are Juice Plus+ customer-service hours?
Customer Care is currently listed as available Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time.
Where is the Juice Plus+ head office?
The Juice Plus+ Company, LLC is headquartered at 140 Crescent Drive, Collierville, Tennessee 38017.
Can I visit the Juice Plus+ head office for customer service?
The location is not advertised as a public walk-in Customer Care or return counter. Contact Customer Care before mailing products or visiting.
How do I cancel Juice Plus+?
Sign in to the customer account and cancel through the Subscriptions section, or call 1-800-347-6350. Cancel before the next shipment is processed.
Does canceling Juice Plus+ stop an order already processed?
No. Cancellation does not automatically reverse a shipment already processed or eliminate installments still owed for an earlier shipment.
How often does Juice Plus+ ship?
Subscriptions may ship monthly or every four months, depending on the product and selected serving option.
How long do I have to return Juice Plus+?
For qualifying orders placed on or after January 5, 2026, the current return period is 30 days from the ship date.
Can opened Juice Plus+ products be returned?
The standard published return policy requires products to be unopened and resaleable. Contact Customer Care about an opened-product quality concern or adverse reaction.
How do I find a Juice Plus+ representative?
Use the official “Shop with a Partner” search and enter the representative’s first and last name. Juice Plus+ calls its representatives Independent Partners.
Can I change my Juice Plus+ representative?
Yes. The official website provides options to change or remove a Partner. Customer Care can also assist.
Is a Juice Plus+ representative a corporate employee?
Juice Plus+ Partners are independent sellers and should not be assumed to be corporate employees or licensed healthcare professionals.
How do I complain about a Juice Plus+ representative?
Document the representative’s name, statements, messages, and related order information and contact corporate Customer Care.
Does Juice Plus+ guarantee Partner income?
No. Juice Plus+ states that earnings are not guaranteed and depend on effort, time, qualification requirements, and individual circumstances.
Are Juice Plus+ products FDA approved?
No dietary supplement is FDA approved for safety and effectiveness before marketing. Juice Plus+ products are not intended to diagnose, treat, cure, or prevent disease.
Can Juice Plus+ replace fruits and vegetables?
No. Supplements should complement rather than replace a balanced diet that includes whole foods.
What should I do after a serious reaction?
Stop using the product when appropriate, seek medical assistance, preserve the container and lot information, contact Juice Plus+, and report the reaction to the FDA.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We are an independent consumer resource and are not owned or operated by The Juice Plus+ Company, an Independent Juice Plus+ Partner, an investor, lender, manufacturer, carrier, payment provider, healthcare professional, or government regulator.
Our goal is to help consumers distinguish corporate Customer Care, independent representatives, subscriptions, installment payments, returns, supplement-safety concerns, privacy requests, and head-office information.
Share Your Juice Plus+ Customer Service Experience
Have you contacted Juice Plus+ about a subscription, cancellation, recurring charge, return, refund, missing package, damaged product, Independent Partner, account issue, privacy concern, or product reaction? Share the general issue, support route used, whether you received a case number, and whether the matter was resolved.
Privacy and moderation warning: Do not include your complete order number, subscription number, home address, telephone number, private email address, payment-card or bank information, account password, return label, tracking number, Partner’s private information, medication list, diagnosis, medical records, photographs of prescription bottles, or detailed information about a child’s health. Public reviews may be moderated for privacy, medical misinformation, spam, impersonation, threats, profanity, copyrighted content, and unsupported allegations.
Page Update Note
This Juice Plus+ customer-service page was reviewed and updated on July 28, 2026. The update verifies the current Customer Care numbers, email, hours, and Collierville head office; corrects the former support email; adds current subscription, cancellation, installment, return, refund, delivery, representative, Partner complaint, privacy, supplement-safety, and escalation guidance; addresses searches for the Juice Plus+ head office and representatives; and removes unsupported customer-review and health-benefit claims.
Customer Service Information Disclaimer
CustomerServiceNumbers.com is not affiliated with The Juice Plus+ Company, LLC, any Juice Plus+ Independent Partner, corporate owner, investor, lender, product manufacturer, carrier, payment processor, healthcare provider, FDA, or other regulator.
Juice Plus+ does not provide customer support through this website. Telephone numbers, emails, hours, subscription terms, shipment schedules, installment arrangements, return periods, Partner programs, ownership, ingredients, product claims, and privacy procedures can change. Verify important information through Juice Plus+’s official website, product label, order confirmation, terms, Customer Care, healthcare provider, and applicable regulator.
CustomerServiceNumbers.com cannot access an account, cancel a subscription, stop a processed shipment, waive installment payments, issue a refund, replace a product, assign a Partner, diagnose a reaction, provide medical advice, decide whether a supplement is appropriate, or contact Juice Plus+ on a consumer’s behalf. Reviews are submitted by individual users and reflect their own experiences and opinions.
