Use this page to contact Anheuser-Busch customer service for product questions, freshness dates, packaging concerns, ingredient and nutrition information, brewery tour questions, accessibility support, complaints, and customer reviews. Anheuser-Busch Companies, LLC is a U.S. brewing company based in St. Louis, Missouri, known for brands such as Budweiser, Bud Light, Michelob ULTRA, Busch, Natural Light, Stella Artois, and other beer and beverage products.
Anheuser-Busch Customer Service Phone Number and Contact Options
- Anheuser-Busch Customer Service Phone: 1-800-342-5283 / 1-800-DIAL-BUD
- Customer Service Hours: Monday through Friday, 11 a.m. to 6 p.m. CST
- Official Contact Page: Anheuser-Busch Contact Us
- FAQ / Self Help: Anheuser-Busch FAQ
- Ingredient and Nutrition Information: Tap Into Your Beer
- Media Inquiries: Media@anheuser-busch.com
- Accessibility Email: crg@anheuser-busch.com
- Brewery Tours: Budweiser Brewery Experiences
- Careers: Anheuser-Busch Careers
- Corporate Address: Anheuser-Busch Companies, LLC, One Busch Place, St. Louis, MO 63118
- Official Website: Anheuser-Busch.com
Choose the Correct Anheuser-Busch Support Route
Anheuser-Busch support depends on whether your issue involves a purchased product, freshness date, packaging concern, ingredient or nutrition question, brand-specific question, brewery tour, media inquiry, accessibility issue, career question, supplier inquiry, or corporate contact.
- General customer question or complaint: Call 1-800-342-5283 or use the Anheuser-Busch contact form.
- Product quality, packaging, freshness, or taste issue: Use the contact form and include product details from the can, bottle, carton, case, or keg.
- Ingredient or nutrition question: Use Tap Into Your Beer or the Anheuser-Busch FAQ.
- Brand-specific question: Use the relevant brand contact form when available, such as Budweiser, Bud Light, Busch, Michelob ULTRA, or other Anheuser-Busch brand pages.
- Brewery tour question: Use Budweiser Brewery Experiences rather than the general customer-service route.
- Press or media inquiry: Email Media@anheuser-busch.com.
- Website accessibility issue: Email crg@anheuser-busch.com with the page, issue, and contact information.
- Careers, supplier, investor, or corporate issue: Use the correct Anheuser-Busch or AB InBev corporate route instead of the consumer support line.
Information To Have Ready Before Contacting Anheuser-Busch
Before calling or submitting a contact form, gather the details that apply to your issue:
- Brand name and product name
- Package type, such as bottle, can, case, carton, keg, multipack, or draft product
- Freshest Before date, production code, batch code, lot code, or can/bottle code if visible
- Store name, city, state, and purchase date
- Photos of the product, packaging, date code, damaged container, or issue if support requests them
- Description of the issue, such as taste, freshness, flat product, leaking package, damaged container, missing product, or foreign-object concern
- Tour confirmation, order confirmation, or event details if the issue involves brewery experiences
- Accessibility issue details, including the web page, device, browser, and assistive technology used
- A short summary of the issue and the resolution you are requesting
For public reviews, do not post phone numbers, email addresses, home addresses, receipt photos with private details, full product codes tied to a private claim, payment details, medical details, photos of IDs, or information about anyone under 21.
Common Reasons Customers Contact Anheuser-Busch
- Product quality, taste, freshness, packaging, leakage, broken bottles, damaged cans, or flat beer concerns
- Questions about Freshest Before dates, production codes, product codes, and packaging details
- Ingredient, nutrition, allergen, gluten, alcohol content, or product information questions
- Brand-specific questions about Budweiser, Bud Light, Michelob ULTRA, Busch, Stella Artois, Natural Light, and other brands
- Product availability, discontinued products, seasonal products, and local retailer questions
- Brewery tours, Budweiser Clydesdales, event questions, and brewery experience reservations
- Media, sponsorship, careers, suppliers, investor, and corporate inquiries
- Website accessibility, privacy choices, and account or digital-form issues
- Complaints about customer-service response, distribution, packaging, expiration dates, or product handling
Product Quality, Freshness, Packaging, and Purchased Product Concerns
If your concern is about a product you purchased, use the Anheuser-Busch contact form or phone number and include the brand, product, package type, store, purchase date, Freshest Before date, production code, and a clear description of the issue. Product-quality complaints may involve freshness, taste, carbonation, broken bottles, leaking cans, damaged packaging, missing items, or foreign-object concerns.
If the issue involves illness, injury, allergic reaction, pregnancy, medication, alcohol sensitivity, substance-use concerns, impaired driving, or another health-sensitive topic, contact a qualified medical professional, emergency service, or appropriate agency. CustomerServiceNumbers.com does not provide medical, nutrition, alcohol, legal, or product-safety advice.
Ingredients, Nutrition, Allergens, and Alcohol Information
Anheuser-Busch directs customers looking for ingredient and nutritional information to Tap Into Your Beer. Product information may vary by brand, package, market, formulation, and date, so check the official product information and packaging for the product you purchased.
Alcohol products are intended only for adults of legal drinking age. Do not share alcohol-related content with anyone under 21. For health, pregnancy, medication, allergy, addiction, recovery, or alcohol-use concerns, contact a qualified professional or appropriate support organization.
Product Availability, Discontinued Products, and Local Distribution
If you are looking for a specific Anheuser-Busch brand, package size, seasonal product, limited-release product, or draft availability, availability may depend on the retailer, distributor, market, state, and local rules. Contact Anheuser-Busch or the retailer for current product-availability questions.
Because beer and alcohol distribution is regulated and varies by location, CustomerServiceNumbers.com does not provide purchasing, shipping, delivery, legal-age, licensing, alcohol-law, or distribution advice.
Brewery Tours, Budweiser Experiences, and Event Questions
If your question involves a brewery tour, Budweiser Clydesdales experience, gift shop, reservation, ticket, age requirement, accessibility accommodation, private event, or tour cancellation, use Budweiser Brewery Experiences instead of the general customer-service route.
Media, Careers, Suppliers, and Corporate Inquiries
Consumer product questions should use Anheuser-Busch customer service. Media, careers, supplier, investor, and corporate questions should use the appropriate business route.
- Media Email: Media@anheuser-busch.com
- Anheuser-Busch Newsroom
- Anheuser-Busch Careers
- Anheuser-Busch Suppliers
- AB InBev
Responsible Drinking, Underage Safety, and Health-Sensitive Questions
Anheuser-Busch’s own site tells visitors to enjoy responsibly and not share alcohol-related content with those under 21. Public reviews should not encourage underage drinking, excessive drinking, impaired driving, or unsafe alcohol use.
If your concern involves alcohol misuse, impaired driving, addiction, pregnancy, medication interactions, allergies, illness, injury, or emergency safety, contact a qualified medical professional, emergency service, or appropriate support organization. CustomerServiceNumbers.com does not provide alcohol, medical, recovery, legal, or safety advice.
Accessibility, Privacy, and Safe Review Tips
Anheuser-Busch provides an accessibility email for website access problems. If you have difficulty accessing a page or feature, include the web address, device, browser, assistive technology, and a short description of the issue.
- Accessibility Email: crg@anheuser-busch.com
- Anheuser-Busch Accessibility Statement
- Anheuser-Busch Privacy Policy
Do not post private information, IDs, medical details, alcohol-related health information, photos of minors, receipt photos with private details, or payment details in a public review.
Fraud, Scams, Coupons, and Fake Promotions
If you receive a suspicious text, email, social media message, coupon, sweepstakes offer, job offer, influencer offer, product giveaway, or payment request claiming to be from Anheuser-Busch, verify it through Anheuser-Busch.com or the official brand website before sharing information or clicking unknown links.
Do not provide payment information, ID photos, bank details, or personal information through suspicious links. Save screenshots and message details for official support, but do not post private information publicly.
How to Escalate an Anheuser-Busch Complaint
If your Anheuser-Busch issue is not resolved after the first contact, keep your complaint organized and use the correct route.
- Identify whether the issue involves product quality, freshness, packaging, ingredients, product availability, a brand-specific question, brewery tour, accessibility issue, media request, or corporate contact.
- Call 1-800-342-5283 or use the Anheuser-Busch contact form.
- For a purchased product, provide the brand, package type, purchase location, Freshest Before date, production code, photos, and issue description.
- For nutrition or ingredient questions, use Tap Into Your Beer and the Anheuser-Busch FAQ.
- For brewery tours, use the Budweiser Brewery Experiences support route.
- For media inquiries, email Media@anheuser-busch.com.
- Save receipts, packaging, product photos, contact-form submissions, case numbers, email replies, and written responses.
- Ask for a case number, written response, replacement instructions, product-quality review, retailer/distributor follow-up, or next step when available.
Anheuser-Busch Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently invites customers to share reviews about Anheuser-Busch customer service. Useful reviews may discuss product quality, freshness, packaging, retailer availability, customer-service response, brand contact forms, brewery tours, ingredient information, accessibility help, and complaint outcomes.
Please keep your review focused on your customer-service experience. Do not include phone numbers, emails, addresses, receipt photos with private details, payment information, photos of IDs, medical information, alcohol-use details, information about anyone under 21, or legal allegations in a public review.
Frequently Asked Questions About Anheuser-Busch Customer Service
What is the Anheuser-Busch customer service phone number?
Anheuser-Busch customer service can be reached at 1-800-342-5283, also written as 1-800-DIAL-BUD.
What are Anheuser-Busch customer service hours?
Anheuser-Busch’s current contact page lists phone support Monday through Friday, 11 a.m. to 6 p.m. CST.
How do I contact Anheuser-Busch online?
Use the official Anheuser-Busch Contact Us page and complete the contact form for questions or concerns.
Where is Anheuser-Busch headquarters?
Anheuser-Busch Companies, LLC is listed at One Busch Place, St. Louis, MO 63118.
How do I report a product quality issue?
Call Anheuser-Busch or use the contact form. Have the brand, product, package type, purchase location, Freshest Before date, production code, photos, and issue description ready.
Where can I find Anheuser-Busch ingredient and nutrition information?
Anheuser-Busch directs customers to Tap Into Your Beer for ingredient and nutritional information about its brands.
How do I contact Anheuser-Busch about media inquiries?
Journalists can email Media@anheuser-busch.com for news-related media inquiries.
How do I contact Anheuser-Busch about a website accessibility issue?
Email crg@anheuser-busch.com with your contact information, the page where the problem occurred, and a short description of the accessibility issue.
Is Anheuser-Busch part of AB InBev?
Yes. Anheuser-Busch Companies, LLC is part of the AB InBev corporate family.
Should customers under 21 use Anheuser-Busch brand sites?
No. Anheuser-Busch’s own site says not to share alcohol-related content with those under 21. Alcohol products and alcohol brand content are intended only for adults of legal drinking age.
Related Resources
Customers comparing beer, beverage, and alcohol-brand customer support options may also find these CustomerServiceNumbers.com pages useful: Coors Customer Service, Heineken Customer Service, Strongbow Customer Service, Dos Equis Customer Service, and Coca-Cola Customer Service. For headquarters and executive-office information, see Anheuser-Busch Corporate Office Headquarters. For general customer review sharing, you can also visit ZeroStars.org.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, support routing, complaint guidance, user reviews, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Anheuser-Busch, Anheuser-Busch Companies, LLC, AB InBev, Budweiser, Bud Light, Michelob ULTRA, Busch, Stella Artois, any retailer, distributor, brewery tour operator, or government agency.
Share Your Experience With Anheuser-Busch
Have you contacted Anheuser-Busch about product quality, freshness dates, packaging, broken bottles, leaking cans, flat product, ingredient information, product availability, brewery tours, accessibility, media routing, or a complaint? Share your experience below to help other customers understand what to expect. Please do not include phone numbers, emails, addresses, receipt photos with private details, payment details, photos of IDs, medical information, alcohol-use details, information about anyone under 21, or legal allegations in your public review.
Page Update Note
This Anheuser-Busch customer service page was updated on July 1, 2026, to verify the current customer-service phone number, support hours, contact form, Self Help resources, ingredient and nutrition route, headquarters address, media contact, accessibility route, responsible-drinking guidance, related COH link, and live CSN review status.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not affiliated with Anheuser-Busch, Anheuser-Busch Companies, LLC, AB InBev, Budweiser, Bud Light, Michelob ULTRA, Busch, Stella Artois, any retailer, distributor, delivery provider, media outlet, health provider, or government agency. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For alcohol-related health questions, product safety, allergies, pregnancy, substance-use concerns, impaired driving, legal questions, underage drinking concerns, media requests, brewery tour issues, or accessibility rights, contact Anheuser-Busch, a qualified professional, emergency services, the relevant agency, or another official source through appropriate channels. Alcohol products are for adults of legal drinking age only. Enjoy responsibly.
Leave a Review