Category: Grocery Stores Customer Service Information – Reviews And Complaints

Access essential contact information for top grocery stores, including popular chains like Kroger, Publix and Whole Foods. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other grocery store chains.

  • Reach ShopRite Customer Service – Reviews And Complaints

    Before shopping at ShopRite, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. The company is a supermarket cooperative that operates stores throughout the Northeastern United States, offering a wide range of groceries, pharmacy services, and household products.

    How to Contact ShopRite

    You can reach their customer service using the following details:

    • Phone Number: 1-800-746-7748
    • Email Support: ShopRite offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 6 PM ET; Saturday, 9 AM – 5 PM ET
    • Corporate Address: Wakefern Food Corp., 5000 Riverside Drive, Keasbey, NJ 08832
    • Website: https://www.shoprite.com/

    ShopRite Customer Support Reviews and Complaints

    When considering shopping at ShopRite, it’s helpful to review their customer service feedback. ShopRite competes with other supermarket chains like Stop & Shop, Whole Foods, BJ’s, Wegmans, and Giant. Customer reviews often highlight the variety of products, the convenience of locations, and the customer service provided by ShopRite, particularly for those seeking a reliable grocery shopping experience. However, some complaints focus on issues related to customer service, pricing, and product availability.
    Comparing ShopRite with other grocery stores can help you determine which offers the best products, pricing, and customer support for your grocery shopping needs.

    Other stores in the grocery store industry include WinCo, Winn-Dixie, Hello Fresh, Giant, and Aldi.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with ShopRite. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Sam’s Club Customer Service: Membership, Orders and Returns

    Sam’s Club customer service assists members with membership renewals, automatic renewal charges, cancellations, online orders, club pickup, home delivery, missing products, returns, refunds, Member’s Mark complaints, credit cards, Sam’s Cash, Scan & Go, pharmacy services, tires and club complaints.

    The correct support process depends on whether the issue involves a Sam’s Club membership, an online order, a specific club, a Member’s Mark product or a Synchrony-issued Sam’s Club credit account.

    Sam’s Club Customer Service Help by Issue

    • Membership question or renewal: Call Member Services, use the online account or visit the Member Services desk at a club.
    • Cancel a membership: Use Membership Settings when available, visit a club or call Member Services.
    • Unexpected automatic renewal: Review the membership renewal date, payment method and Auto Renew status.
    • Membership refund: Ask about the 100% Membership Satisfaction Guarantee.
    • Online order: Open Order History or contact the main Member Service Center.
    • Curbside pickup delay: Check in through the app and contact the selected club when the order is shown as ready but is not brought out.
    • Missing delivery: Review the delivery photograph and address, then report the affected order promptly.
    • Missing or incorrect item: Open the order details and report the specific product.
    • Return or refund: Review the product’s applicable return period and start the return online or at a club.
    • Member’s Mark product complaint: Call the dedicated Member’s Mark support number.
    • Sam’s Club credit card: Call the number printed on the card or use the correct number for the specific account type.
    • Unauthorized charge or order: Secure the Sam’s Club account and contact the bank or card issuer immediately.
    • Pharmacy, optical, hearing or tire concern: Contact the specific department at the local club.
    • Store complaint: Ask for the club manager and obtain a case number through Member Services when the local concern remains unresolved.

    How to Contact Sam’s Club Customer Service

    Sam’s Club home-office and Membership Services address:
    Sam’s Club
    2101 SE Simple Savings Drive
    Bentonville, AR 72716-0745

    Sam’s Club is a division of Walmart Inc. The Bentonville home office is not the best starting point for ordinary membership charges, orders, deliveries, credit cards or product returns. Begin with Member Services or the department connected to the transaction.

    Which Sam’s Club Number Should You Call?

    Use the number printed on the back of the credit card when it differs from a general number listed online.

    Sam’s Club Membership Prices and Benefits

    Sam’s Club currently offers two standard annual membership levels:

    • Club membership: $60 per year, plus applicable taxes
    • Plus membership: $120 per year, plus applicable taxes

    Temporary promotional rates may be offered to qualifying new members. Promotional pricing normally does not apply to renewals, current members or people who recently held a membership.

    Both membership levels generally include:

    • Access to Sam’s Club locations
    • Member-only prices
    • Instant Savings
    • Member fuel prices at participating locations
    • Scan & Go
    • Free curbside pickup
    • Two membership cards
    • Eligibility to apply for a Sam’s Club Mastercard
    • Member bonus offers

    Plus membership can add:

    • 2% Sam’s Cash on qualifying in-club purchases
    • Free shipping on eligible online orders over $50
    • Free Delivery from Club on eligible orders over $50
    • Early shopping hours
    • Additional pharmacy savings
    • Additional optical savings
    • Additional Tire and Battery Center benefits

    Benefits, minimum order amounts, excluded products and participating locations can change.

    Club Versus Plus Membership Complaints

    Before upgrading, confirm:

    • The annual price difference
    • The renewal date
    • Which household members receive Plus benefits
    • Which purchases earn Sam’s Cash
    • Shipping and delivery minimums
    • Whether the local club offers the desired pharmacy, optical or tire benefits

    An added household or business member may receive a club-level membership without receiving every Plus benefit.

    How to Cancel a Sam’s Club Membership

    Members may cancel by:

    • Opening Membership Settings in the online account when the cancellation option is available
    • Calling 1-888-746-7726
    • Visiting the Member Services desk at a Sam’s Club location

    To cancel:

    1. Confirm the primary member’s name and membership number.
    2. Review the membership expiration and renewal dates.
    3. Ask whether the account is enrolled in Auto Renew.
    4. State whether you want to cancel only Auto Renew or the entire membership.
    5. Ask whether a membership-fee refund is being requested.
    6. Request confirmation of the cancellation and refund status.

    Canceling Auto Renew and canceling the membership are not the same action.

    Turning off Auto Renew allows the membership to remain active until its expiration date. Canceling the membership under the satisfaction guarantee may end benefits and trigger a membership-fee refund.

    Sam’s Club 100% Membership Satisfaction Guarantee

    Sam’s Club states that a member who is dissatisfied may cancel and receive a refund of the amount paid for the current membership year.

    Important restrictions include:

    • The guarantee may not apply to memberships purchased through a sponsored membership program.
    • The guarantee may not apply to memberships purchased through certain third parties.
    • Only one Plus membership cancellation or downgrade refund is allowed per household or business per year.
    • A refund under the guarantee can end membership access rather than allowing benefits to continue through the original expiration date.

    Ask the representative to confirm when the membership will become inactive and how the refund will be issued.

    Canceling Sam’s Club Credit Auto-Billing

    A member whose annual fee is automatically charged to a Sam’s Club credit account may also need to contact the card issuer to stop automatic credit-account billing.

    Canceling the membership through Member Services may not by itself remove every credit-card renewal authorization.

    Check:

    • The membership Auto Renew setting
    • The Synchrony credit-account renewal setting
    • The card used for the most recent fee
    • The next scheduled renewal date

    Unexpected Sam’s Club Membership Renewal

    Sam’s Club may charge an enrolled payment method approximately one day before the membership term ends.

    The company’s terms allow it to charge:

    • The designated renewal card
    • Another valid card stored in the digital wallet or online account if the preferred card fails
    • Applicable taxes
    • Fees for active add-on memberships

    Before disputing a renewal, check:

    • The membership renewal date
    • Auto Renew status
    • Recent renewal emails
    • Every saved payment method
    • Whether add-on memberships remain active
    • Whether the fee was charged to a Sam’s Club credit account

    Call Member Services before initiating a bank dispute when the charge is a valid membership renewal but you want the membership canceled.

    Charged After Turning Off Auto Renew

    Gather:

    • The date Auto Renew was disabled
    • A screenshot or confirmation
    • The renewal date
    • The date and amount charged
    • The last four digits of the payment method
    • Any prior case number

    Ask Sam’s Club to determine whether:

    • The request was submitted after the renewal had begun processing.
    • A credit-account renewal authorization remained active.
    • Another household membership renewed.
    • An add-on membership was billed separately.

    Downgrading From Plus to Club

    A Plus member can request a downgrade through Member Services or at a club.

    Before downgrading, review:

    • Whether the membership is currently active
    • The difference between the Plus and Club fees
    • Which Plus benefits will end
    • Whether a downgrade refund is available
    • The one-downgrade-or-cancellation-per-year limitation

    Sam’s Club states that downgrade refunds are available only for memberships in active status. Expired, deleted or revoked memberships may not qualify.

    Sam’s Club Membership Card and Account Help

    A membership generally includes:

    • One primary membership card
    • One complimentary card for an eligible household member

    Membership cards are non-transferable.

    Contact Member Services for:

    • A lost or stolen membership card
    • An incorrect name or address
    • A missing household member
    • An account linked to the wrong email address
    • Problems displaying the digital card
    • A duplicate membership
    • Online registration problems

    Lost or Stolen Membership Card

    Report the card at a Member Services desk or call 1-888-746-7726.

    Also review:

    • Recent purchase history
    • Saved payment methods
    • Sam’s Cash activity
    • Household and add-on members

    Change the online password if someone may have accessed the complete Sam’s Club account.

    Sam’s Club Online Order Customer Service

    For help with a SamsClub.com order:

    1. Sign in to the Sam’s Club account.
    2. Open Order History.
    3. Select the affected order.
    4. Review shipping, pickup or delivery status.
    5. Select the available cancellation, return or help option.

    Call 1-888-746-7726 when the online options do not resolve the issue.

    Have available:

    • The order number
    • The membership number
    • The purchasing email address
    • The product name and item number
    • The delivery or pickup location
    • The expected date
    • Tracking information
    • Photographs when damage is involved

    How to Track a Sam’s Club Order

    Order History may show:

    • Processing status
    • Pickup readiness
    • Delivery window
    • Carrier and tracking number
    • Whether the order was split into several shipments
    • Substitutions or unavailable items
    • Cancellation or return options

    Do not assume all products in a large order will arrive in one shipment.

    How to Cancel a Sam’s Club Online Order

    Open the order and select the cancellation option immediately when available.

    An order may no longer be cancelable after:

    • The warehouse begins processing it.
    • The carrier receives it.
    • A club begins preparing the pickup order.
    • A delivery shopper begins fulfilling it.

    If the cancellation option is missing, contact Member Services.

    Save the cancellation confirmation and verify whether any temporary authorization remains on the payment account.

    Order Canceled by Sam’s Club

    An order may be canceled because:

    • The product became unavailable.
    • The payment could not be authorized.
    • The shipping address could not be verified.
    • The order exceeded quantity limits.
    • The pricing or product information was incorrect.
    • The account or transaction required additional review.

    Ask whether the order can be replaced and when the payment authorization should be released.

    Sam’s Club Curbside Pickup Complaints

    Curbside pickup is available to eligible members at participating clubs.

    Before going to the club:

    • Wait for the pickup-ready notice.
    • Update and sign in to the Sam’s Club app.
    • Confirm the selected club.
    • Review substitutions and unavailable products.
    • Confirm the pickup person.

    When arriving:

    1. Park in a designated pickup space.
    2. Check in through the app.
    3. Enter the parking-space number.
    4. Keep the telephone available for questions.

    Order Says Ready but Pickup Is Delayed

    Contact the selected club when:

    • The app will not allow check-in.
    • The order remains unavailable after the ready notice.
    • No associate arrives after a reasonable period.
    • The club gives conflicting pickup instructions.

    Keep screenshots showing the ready time and the actual pickup time.

    One recent COH review describes a Plus member who waited more than 30 minutes after receiving a ready notice and had trouble using the updated app. This makes app access and accurate ready notices useful details to include in future reviews.

    Missing or Incorrect Pickup Items

    Inspect:

    • The total number of products
    • Substitutions
    • Produce and perishable condition
    • Large items loaded separately
    • The final receipt

    Report missing, damaged or incorrect products through the order or Member Services before too much time passes.

    Sam’s Club Delivery From Club

    Sam’s Club offers eligible same-day, next-day and Express delivery in participating areas.

    Delivery windows generally:

    • Begin as early as 7 a.m.
    • Run as late as 7 p.m.
    • Use two-hour windows for same-day and next-day delivery
    • Can provide Express delivery as soon as approximately one hour when available

    Orders generally must be submitted by 1 p.m. for available same-day delivery.

    Availability depends on:

    • The member’s address
    • The selected club
    • Product inventory
    • Available time slots
    • Holiday schedules

    Late or Missed Sam’s Club Delivery

    Review:

    • The delivery window
    • Driver tracking
    • Text and email updates
    • The delivery address and rooftop pin
    • Instructions for gates, apartments or security desks

    Contact Member Services when the delivery window passes without the order or an accurate update.

    Ask:

    • Whether the driver still has the order
    • Whether the products returned to the club
    • Whether a replacement delivery is being scheduled
    • Whether a refund is being processed
    • Whether perishable products must be reordered

    Sam’s Club Order Marked Delivered but Not Received

    Before reporting the order:

    1. Check the front door, garage, side entrance and other delivery areas.
    2. Review any delivery photograph.
    3. Confirm the address and map pin.
    4. Ask household members, neighbors, building staff or a receptionist.
    5. Check whether the order was divided into several deliveries.

    If it remains missing:

    • Open the affected order.
    • Contact Member Services.
    • Provide the order number and delivery window.
    • Explain whether a photograph was provided.
    • Save security-camera footage when available.
    • Request a case number.

    Newer COH reviews describe deliveries being marked delivered without the member receiving the products and orders arriving with missing items. Reporting the problem promptly and preserving proof can help the investigation.

    Missing, Wrong or Damaged Order Items

    Photograph:

    • The delivered products
    • The shipping or delivery packaging
    • The product labels
    • The receipt
    • Damage or leakage

    Report:

    • The exact product
    • The quantity missing
    • Whether a substitution was shown
    • Whether the item was charged
    • Whether the product was damaged during delivery

    Do not select a standard preference-based return when the product was wrong, incomplete or damaged through Sam’s Club’s error.

    Perishable Food Complaints

    Contact Sam’s Club promptly when:

    • Frozen products arrive thawed.
    • Refrigerated food is warm.
    • Produce is spoiled or moldy.
    • Packaging is open or leaking.
    • An expiration or use-by date has passed.
    • A prepared-food order is damaged.

    Take photographs before discarding unsafe food.

    For food-safety reasons, Sam’s Club may not require some fresh or perishable products to be physically returned before issuing a refund. Follow the instructions provided for the specific complaint.

    Manufacturer Product Problem Versus Sam’s Club Problem

    Contact the product manufacturer when the problem involves:

    • A manufacturing defect
    • An unusual product sealed inside undamaged packaging
    • An ingredient or allergen question
    • A manufacturer recall

    Contact Sam’s Club when the problem involves:

    • Store handling
    • Delivery damage
    • Products sold after the applicable date
    • A missing product
    • A refund or order correction

    The single existing CSN review concerns damaged Jimmy Dean breakfast sandwiches inside a box purchased from Sam’s Club. A current complaint of this type should include photographs, the product codes, receipt and purchase location.

    Sam’s Club Return Policy

    Sam’s Club generally offers returns or replacements for most merchandise under its satisfaction policy, subject to product-specific periods and exclusions.

    Current general periods include:

    • Most eligible items: Returnable at any time, subject to reasonable limits and exceptions
    • Electronics and major appliances: Within 90 days
    • Motorsport products and commercial heavy equipment: Within 30 days
    • Cell phones: Within 14 days

    No returns are generally accepted for:

    • Gift cards and prepaid cards
    • Tickets
    • Collectibles
    • Trading cards
    • Certain custom-made products
    • Truckload-program purchases, except qualifying damage or defects
    • Certain prescriptions

    Separate rules may apply to:

    • Beer, wine and spirits
    • Automotive tires and batteries
    • Tobacco
    • Jewelry and watches
    • Optical products
    • Hearing-aid products
    • Protection plans
    • Travel and subscription services

    How to Return an Online Purchase

    An eligible online purchase may be returned by:

    • Taking it to a Sam’s Club location
    • Starting a shipped return through Order History
    • Calling 1-888-746-7726

    To return through Order History:

    1. Open the order.
    2. Select Return Item.
    3. Choose the reason.
    4. Print the return label.
    5. Return the item with required packaging, parts and accessories.
    6. Save the carrier receipt and tracking number.

    Online items cannot be exchanged through the shipped-return process. The customer may need to return the item and place a new order.

    Can an Online Purchase Be Returned to a Club?

    Most online purchases can be returned to a U.S. Sam’s Club location.

    Exceptions may be shown on the product page. Large or specialized products such as certain vending machines and golf carts may not be accepted by a local club.

    Can an In-Club Purchase Be Returned Online?

    No. SamsClub.com generally cannot process a shipped return for merchandise purchased inside a club.

    Take the product and receipt to a Sam’s Club Member Services desk.

    Returning Without a Receipt

    Sam’s Club prefers the original receipt or printed order but says it will attempt to process an eligible return without one.

    The outcome may depend on:

    • Whether the transaction appears in Purchase History
    • The membership used
    • The payment method
    • The product category
    • The condition of the item
    • Return history

    Sam’s Club reserves the right to limit or deny returns.

    Sam’s Club Refund Problems

    Online-order refunds are generally credited to the original payment method within five to seven business days after processing.

    A mailed return may require additional time because:

    • The shipment must reach the return facility.
    • The product must be inspected.
    • The return must be processed.
    • The card issuer must post the credit.

    Keep:

    • The return tracking number
    • The delivery date to the return facility
    • The approved refund amount
    • The payment method
    • The case number

    Shipping or Delivery Charges Were Not Refunded

    Sam’s Club generally refunds shipping and delivery charges only when:

    • The return resulted from a Sam’s Club error, or
    • The product was damaged during shipping.

    Preference-based returns may not include the original shipping or delivery charge.

    Refund Is Less Than Expected

    Ask for an itemized explanation involving:

    • Instant Savings
    • Promotional discounts
    • Shipping charges
    • Delivery charges
    • Missing accessories
    • Partial returns
    • Sam’s Cash or gift-card portions

    Member’s Mark Customer Service

    Call 1-888-301-0332 about a Member’s Mark product.

    Have available:

    • The product name
    • The item number or UPC
    • The lot or production code
    • The best-by or expiration date when applicable
    • The purchase date and club
    • The receipt
    • Photographs
    • A description of the problem

    Member’s Mark complaints may involve:

    • Food quality
    • Packaging defects
    • Foreign material
    • Missing parts
    • Furniture or appliance defects
    • Ingredient or allergen questions
    • Product recalls

    Do not discard product codes or packaging until the complaint has been documented.

    Sam’s Club Scan & Go Problems

    Scan & Go allows eligible members to scan products in the Sam’s Club app and complete payment without using a traditional checkout lane.

    Problems may include:

    • The app will not recognize the membership.
    • A barcode will not scan.
    • The payment method is declined.
    • A promotional price does not apply.
    • The digital receipt does not appear.
    • A product is charged twice.
    • The exit receipt will not load.

    Try:

    1. Confirming that the correct account is signed in.
    2. Updating the Sam’s Club app.
    3. Checking Wi-Fi or mobile data.
    4. Reviewing the saved payment method.
    5. Closing and reopening the app.
    6. Asking an associate for help before leaving the club.

    Save the digital receipt and photograph any price label involved in a dispute.

    Sam’s Cash Complaints

    Members may earn Sam’s Cash through:

    • Qualifying Plus purchases
    • Eligible Sam’s Club Mastercard purchases
    • Bonus offers
    • Other qualifying promotions

    Contact Member Services when:

    • Sam’s Cash is missing.
    • A purchase did not track.
    • A bonus offer was not credited.
    • Sam’s Cash disappeared after a return.
    • The account shows the wrong member.

    Gather:

    • The receipt
    • The transaction date
    • The promotional offer
    • A screenshot of the Sam’s Cash balance
    • The membership used

    Returns and canceled purchases can reverse previously earned Sam’s Cash.

    Sam’s Club Credit Card Customer Service

    Sam’s Club credit products are issued and serviced separately from ordinary membership and merchandise support.

    Consumer Store Credit Account

    • Accounts beginning with 7714: 1-800-964-1917
    • Hours: Monday through Saturday, 9 a.m. to 10:30 p.m. Eastern; Sunday, 9 a.m. to 9 p.m. Eastern

    Business Store Credit Account

    • Accounts beginning with 7715: 1-800-203-5764
    • Hours: Monday through Saturday, 9 a.m. to 10:30 p.m. Eastern; Sunday, 9 a.m. to 9 p.m. Eastern

    Consumer Sam’s Club Mastercard

    • Accounts beginning with 5213: 1-866-220-0254
    • Availability: 24 hours a day, seven days a week

    Business Sam’s Club Mastercard

    • Accounts beginning with 5560: 1-866-220-2760
    • Availability: 24 hours a day, seven days a week

    Direct Credit

    Credit support can assist with:

    • Payments
    • Statements
    • Interest and fees
    • Lost or stolen cards
    • Unauthorized transactions
    • Credit limits
    • Online account access
    • Credit reporting
    • Automatic membership billing

    The Member Services team generally cannot make every adjustment to a Synchrony-issued credit account.

    Payment Posted but Available Credit Did Not Update

    Sam’s Club’s credit guidance states that:

    • Cash or debit-card payments may restore available credit immediately.
    • Check payments may require seven to 14 days to process and restore available credit.

    Ask the card issuer to confirm:

    • The payment-posting date
    • The payment method
    • Whether a hold applies
    • When available credit should update

    Unauthorized Sam’s Club Charges or Orders

    An unfamiliar transaction may involve:

    • A membership renewal
    • An add-on membership
    • A household member’s purchase
    • An online order
    • A temporary payment authorization
    • A Sam’s Club credit-card transaction
    • A subscription order

    If the charge remains unauthorized:

    1. Change the Sam’s Club account password.
    2. Change the password for the connected email account.
    3. Remove saved credit and debit cards.
    4. Review Order History and membership information.
    5. Contact Sam’s Club.
    6. Contact the bank or card issuer immediately.

    Sam’s Club advises customers that the bank or card issuer is generally the best route for recovering unauthorized card charges and protecting the payment account.

    Do not provide verification codes or remote access to someone who calls unexpectedly.

    Sam’s Club Pharmacy Customer Service

    Pharmacy telephone numbers and hours vary by location.

    Use the club locator to find the pharmacy’s direct number.

    A Sam’s Club Pharmacy may help with:

    • New prescriptions
    • Prescription transfers
    • Refills
    • Medication availability
    • Vaccinations
    • Plus-member prescription savings
    • Doorstep prescription delivery
    • Pet medications

    Some pharmacy services do not require a Sam’s Club membership where prohibited by law or under applicable pharmacy-access rules.

    Prescription Return or Refund

    Prescriptions may not be returnable.

    Contact the pharmacy where the prescription was filled and ask:

    • Whether the medication can legally be returned
    • Whether the prescription was filled incorrectly
    • Whether the prescriber must submit a replacement
    • Whether a price or insurance correction applies

    Do not include medication details or personal health information in a public review.

    Sam’s Club Tire and Battery Center Complaints

    Contact the Tire and Battery Center at the club where the product or service was purchased.

    Have available:

    • The receipt
    • Tire or battery model
    • Installation date
    • Vehicle information
    • Mileage
    • Warranty documents
    • Photographs when damage is involved

    Complaints may concern:

    • Appointment delays
    • Installation workmanship
    • Tire damage
    • Road-hazard claims
    • Battery testing
    • Warranty proration
    • Missing wheel locks or hardware

    Automotive tires and batteries follow product-specific return and warranty procedures rather than the ordinary general return policy.

    Sam’s Club Accessibility and Store Complaints

    For a concern involving a particular club:

    1. Ask for the department supervisor.
    2. Ask for the club manager when the issue remains unresolved.
    3. Call Member Services and request a case number.
    4. Provide the club number, address and date.
    5. Explain the requested resolution.

    Useful details include:

    • Whether mobility carts were unavailable
    • Whether an accessible entrance or parking space was blocked
    • Whether an associate was asked for accommodation
    • How long the member waited
    • Whether the manager responded

    A newer COH review complains that a Georgia club lacked available mobility carts, causing the customer to end the shopping trip. Accessibility complaints should identify the exact location and whether club management was notified.

    How to Escalate a Sam’s Club Complaint

    1. Identify the responsible channel. Memberships, orders, clubs, Member’s Mark products and credit accounts use different support systems.
    2. Gather evidence. Save receipts, photographs, delivery tracking, app screenshots, renewal confirmations and chat transcripts.
    3. Contact the local club when appropriate. Ask for the club manager for pickup, service or store concerns.
    4. Call Member Services. Use 1-888-746-7726.
    5. Request a case number. Record the representative’s name, date and promised action.
    6. Ask for escalation. Explain which earlier promise or deadline was missed.
    7. Follow up through the same case. Avoid opening several conflicting complaints.
    8. Contact the payment provider when necessary. Credit-account and unauthorized-payment problems may require Synchrony or another card issuer.

    Information to Include in a Sam’s Club Complaint

    Include:

    • A partially masked membership or order number
    • The club number and city when relevant
    • The product or service involved
    • The purchase, pickup or delivery date
    • A concise timeline
    • Previous case numbers
    • Names or departments contacted
    • The specific resolution requested

    Written correspondence:
    Sam’s Club
    2101 SE Simple Savings Drive
    Bentonville, AR 72716-0745

    Written corporate correspondence does not replace a required product return, credit-card dispute, pharmacy procedure or tire-warranty claim.

    Sam’s Club Customer Reviews and Complaints

    CustomerServiceNumbers.com currently shows Sam’s Club with a rating of 3.0 out of 5 stars based on one review.

    The published review was submitted in 2016 and concerns a large box of Jimmy Dean breakfast sandwiches that allegedly contained damaged and disarranged products despite the outside box appearing properly sealed.

    One older review is not enough to establish a reliable company-wide positive or negative customer-service trend.

    More recent reviews on the related CorporateOfficeHeadquarters.com Sam’s Club page describe:

    • Long waits for pickup orders after receiving a ready notification
    • Problems using the app during pickup
    • Difficulty reaching a club or manager by telephone
    • Orders marked delivered without arriving
    • Missing products from delivery orders
    • Limited availability of mobility carts
    • Parking-lot and store-service complaints

    These are individual customer reports and do not establish that every Sam’s Club member will have the same experience.

    What to Include in Your Sam’s Club Review

    A useful review should explain:

    • The club city and state
    • Whether the problem involved a membership, store, pickup, delivery, product, credit card or other service
    • The date the issue began
    • Which support channel was used
    • Whether a case number was provided
    • What refund, replacement or correction was promised
    • How long the process took
    • Whether the matter was resolved

    Do not include complete membership, order or credit-card numbers, passwords, verification codes, prescription information, home addresses or other sensitive details.

    Sam’s Club Customer Service Frequently Asked Questions

    What is Sam’s Club’s customer-service number?

    Call 1-888-746-7726 for membership, online-order, delivery, return and general assistance.

    What hours is Sam’s Club customer service open?

    Sam’s Club currently lists telephone and live-chat support daily from 7 a.m. to 11 p.m. Central Time.

    What is the Member’s Mark customer-service number?

    Call 1-888-301-0332 for Member’s Mark product concerns.

    How much does a Sam’s Club membership cost?

    The standard annual price is currently $60 for Club membership and $120 for Plus membership, plus applicable taxes. Promotional first-year rates may vary.

    How do I cancel a Sam’s Club membership?

    Use Membership Settings when available, visit a club or call 1-888-746-7726.

    Can I receive a membership-fee refund?

    Sam’s Club’s 100% Membership Satisfaction Guarantee generally provides a refund of the current year’s membership fee, subject to exclusions and limitations.

    Is turning off Auto Renew the same as canceling?

    No. Turning off Auto Renew prevents the next renewal but normally allows the membership to remain active through its expiration date.

    How do I track an online order?

    Sign in and open Order History to review the carrier, pickup status, delivery window and available order options.

    How do I report a missing delivery?

    Review the delivery photograph and address, then open the order and contact Member Services promptly.

    How do I return a SamsClub.com purchase?

    Take most eligible products to a club or start a shipped return through Order History.

    How long is the Sam’s Club return period?

    Most eligible items are returnable at any time, but electronics and major appliances have a 90-day period, motorsport and commercial equipment have a 30-day period, and phones have a 14-day period. Exclusions apply.

    How long does a Sam’s Club online refund take?

    After the refund is processed, Sam’s Club generally credits the original payment method within five to seven business days. Shipped returns can require additional processing time.

    What is the Sam’s Club Mastercard phone number?

    Call 1-866-220-0254 for a consumer Mastercard or 1-866-220-2760 for a business Mastercard.

    How do I report an unauthorized Sam’s Club charge?

    Change the account password, remove saved payment methods, review orders and contact the bank or card issuer immediately.

    Where is Sam’s Club headquartered?

    Sam’s Club is based in Bentonville, Arkansas. Its current Membership Services and home-office correspondence address is 2101 SE Simple Savings Drive, Bentonville, AR 72716-0745.

    Who owns Sam’s Club?

    Sam’s Club is a division of Walmart Inc.

    How Sam’s Club Compares With Other Warehouse Clubs

    When comparing membership services, consider annual fees, store locations, fuel access, shipping minimums, delivery coverage, rewards, return rules, private-label products and access to customer support.

    Related Sam’s Club and Consumer Help Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

    We are an independent consumer-help website and are not owned or operated by Sam’s Club, Sam’s West, Inc., Walmart Inc., Synchrony Bank, delivery providers or any manufacturer whose products are sold by Sam’s Club.

    Our goal is to provide more than a telephone number by helping consumers identify the correct department, understand membership and return procedures, document complaints and report whether a company resolved the problem.

    Share Your Sam’s Club Customer Service Experience

    Have you contacted Sam’s Club about a membership renewal, cancellation, online order, curbside pickup, home delivery, missing item, return, refund, Member’s Mark product, credit card, Sam’s Cash, pharmacy or club complaint?

    Leave a review below and explain what happened, which club or department you contacted, whether a case number was provided, what resolution was promised, how long the process took and whether Sam’s Club ultimately resolved the issue.

    Do not include complete membership, order or credit-card numbers, passwords, verification codes, prescription details, private addresses or other sensitive personal information.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Sam’s Club, Sam’s West, Inc., Walmart Inc., Synchrony Bank, delivery providers or any manufacturer whose products are sold by Sam’s Club. Sam’s Club does not provide customer support through this website.

    Contact information and support links are provided to help consumers reach the responsible organization directly. Reviews and complaints reflect the experiences and opinions of individual contributors.

  • Publix Customer Service Phone Number & Store Help

    If you need help with a Publix store visit, grocery purchase, pharmacy issue, bakery order, deli order, sub order, catering order, delivery or curbside pickup, Club Publix account, digital coupon, gift card, product recall, refund, or customer service complaint, start with the correct Publix support route. Grocery, pharmacy, delivery, and gift card issues can involve private order details, prescription information, payment information, delivery addresses, and account details, so contact Publix directly and avoid posting private information online.

    Publix Customer Service Phone Number and Support

    Publix lists its main Customer Care phone number as 1-800-242-1227. Publix Customer Care is available Monday through Friday, 8:30 a.m. to 5 p.m. EDT.

    For delivery and curbside pickup orders, Publix says customers should contact Instacart Help Center. For urgent Publix store, product, pharmacy, or customer service matters, call Publix Customer Care during normal business hours.

    Choose the Correct Publix Support Route

    Use the route below that best matches your Publix issue.

    • Store complaint or compliment: Contact the store manager first when possible, then use Publix Customer Care if the issue needs follow-up.
    • Product quality issue: Save the receipt, packaging, lot code, expiration date, and photos before contacting Publix.
    • Publix Pharmacy question: Contact your local Publix Pharmacy or use the Publix Pharmacy app or website.
    • Delivery or curbside pickup issue: Use Instacart Help Center or call 1-888-246-7822.
    • Club Publix account or digital coupon issue: Use the Publix website, app, FAQ, or Customer Care.
    • Gift card issue: Call 1-800-830-8159 for gift card support, or ask the store customer service desk first for in-store physical card issues.
    • Product recall concern: Check the Publix recalls page and follow the instructions listed for the recalled product.
    • Bakery, deli, sub, or catering order: Contact the store where the order was placed and keep the order details ready.
    • Corporate-level complaint: Use the Publix Corporate Office Headquarters link in the related resources section after contacting Customer Care.

    What to Have Ready Before Contacting Publix

    Having the right details ready can help Publix research your store, product, pharmacy, delivery, or account issue faster.

    • The store location, city, and state
    • Date and approximate time of the visit or order
    • Receipt, transaction number, or order number
    • Product name, size, lot code, UPC, expiration date, or package photos
    • Department involved, such as bakery, deli, meat, seafood, pharmacy, customer service, or checkout
    • Employee or manager name, if relevant and appropriate
    • Club Publix phone number or account email, if the issue involves your account
    • Coupon, promotion, or digital offer details
    • Gift card number and purchase receipt, if relevant
    • Instacart order number for delivery or curbside pickup issues
    • Photos of the product or issue, with private information covered
    • Case number from any prior Publix or Instacart contact

    Do not post prescription numbers, medication details, gift card numbers, PINs, home addresses, phone numbers, emails, payment details, Club Publix screenshots, Instacart order details, delivery photos showing your home, or pharmacy information in public reviews.

    Common Reasons Customers Contact Publix

    • Store complaints or compliments
    • Product quality concerns
    • Pricing questions
    • Publix Promise questions
    • Refund or return questions
    • Bakery, deli, sub, or catering order issues
    • Pharmacy questions
    • Delivery or curbside pickup problems
    • Club Publix account help
    • Digital coupon or app issues
    • Gift card balance or order support
    • Product recalls
    • Store hours, department hours, or local store services
    • Accessibility, privacy, or account questions
    • Suspicious gift card, coupon, or delivery messages

    Store Complaints, Compliments, and Local Store Issues

    If your issue happened at a specific Publix store, start with the store manager or customer service desk when possible. Store-level issues may include checkout problems, returns, pricing questions, product quality, deli service, bakery orders, pharmacy service, customer service desk help, or department availability.

    If the store cannot resolve the issue or you want Publix corporate Customer Care to review it, call 1-800-242-1227 or use the Publix contact form. Provide the store location, date, time, department, receipt details, and a clear description of what happened.

    Publix Delivery and Curbside Pickup Help

    Publix delivery and curbside pickup are powered by Instacart in many areas. Publix says customers needing help with online delivery and curbside pickup orders should contact Instacart Help Center.

    For a delivery or pickup problem, use the Publix/Instacart Help Center, call 1-888-246-7822, or use live chat in the Instacart Help Center when available. Have the order number, account email or phone number, store location, delivery address, missing item, damaged item, refund issue, shopper message, and photos ready.

    Instacart also lists a senior and specialized support line at 1-844-981-3433, daily from 8 a.m. to 11 p.m. ET, for customers who need help setting up an account or placing an order.

    Publix Pharmacy Support

    For Publix Pharmacy questions, contact your local Publix Pharmacy or use the Publix Pharmacy app or website. Publix Pharmacy support may involve prescription refills, prescription transfers, pharmacy account access, vaccines, pet medications, telehealth services, delivery, curbside pickup, and prescription notifications.

    If your question involves a specific prescription, contact the pharmacy directly. Do not post prescription numbers, medication names, patient names, birth dates, insurance information, or health information in public reviews.

    Returns, Refunds, Pricing, and the Publix Promise

    For returns, refunds, pricing questions, or store policy concerns, contact the store where the purchase was made or call Publix Customer Care. Keep your receipt, product packaging, and store details until the issue is resolved.

    If your issue involves a product price, digital coupon, sale sign, BOGO promotion, coupon policy, or Club Publix offer, take a photo of the sign or offer when possible and save your receipt. Publix store policies and promotions can vary by location, date, item, and offer terms.

    Product Quality, Recalls, and Food Safety

    If you have a concern about a Publix product, private-label item, bakery item, deli item, meat, seafood, produce, prepared food, or recalled item, stop using or consuming the product until the issue is reviewed. Save the package, receipt, lot code, UPC, expiration date, and photos.

    Publix maintains a recalls page for products relevant to customers. If an item may be unsafe, follow the recall instructions and contact Publix Customer Care or the store where the item was purchased.

    Bakery, Deli, Subs, Catering, and Special Orders

    Publix bakery, deli, subs, cakes, platters, and catering questions are usually best handled by the store where the order was placed. Have the order number, pickup date, store location, department, item details, and photos ready if something was incorrect or missing.

    If the issue involves a same-day pickup, birthday cake, catering order, deli platter, sub order, rotisserie chicken, custom bakery item, or department availability, call the store directly as soon as possible. If the store cannot resolve the issue, contact Publix Customer Care.

    Club Publix, App, Digital Coupons, and Account Help

    Publix offers Club Publix account tools, digital coupons, shopping lists, app features, and account settings. If you cannot log in, cannot access digital coupons, have a two-factor verification problem, or need help changing account information, use Publix FAQs, the app, or Customer Care.

    If your issue involves a privacy request, Publix says consumers without a Club Publix account can call 1-800-242-1227 and tell the representative they want to exercise their state data privacy rights.

    Publix Gift Cards

    For Publix gift card questions, call 1-800-830-8159. Publix lists gift card support hours as Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 4:30 p.m.

    If a physical Publix gift card purchased in a store is not working, Publix says to talk with an associate at the customer service desk first. If the issue cannot be resolved in-store, Publix lists 1-877-773-7865 for cards purchased in the store.

    For eGift card purchases, Publix says inquiries may be handled by the Buyatab eGift card team. Keep the purchase email, gift card details, order date, sender information, and recipient email ready, but do not post gift card numbers or PINs publicly.

    Publix Scam and Shopping Safety Warnings

    Be careful with fake Publix coupons, gift card scams, fake delivery texts, fake customer service numbers, lookalike websites, job scams, and social media giveaways pretending to be Publix. Scammers may try to steal payment information, gift card numbers, account logins, delivery addresses, or personal information.

    • Use Publix.com, the Publix app, or the verified Publix Customer Care number listed above.
    • Do not click suspicious coupon, refund, delivery, gift card, or job-offer links.
    • Do not share your password, verification code, full card number, gift card number, PIN, or Club Publix login with unknown callers.
    • Be cautious of social media posts offering unrealistic Publix coupons or free gift cards.
    • If a delivery message looks suspicious, go directly to the official Publix or Instacart order page.
    • If your payment card or gift card information was entered on a suspicious site, contact your card issuer or gift card support immediately.

    How to Escalate a Publix Complaint

    If Publix Customer Care does not resolve your issue during the first contact, ask for a case number and request escalation to the appropriate team. Depending on the issue, this may be store operations, pharmacy, product quality, delivery/curbside support, bakery, deli, gift cards, Club Publix, privacy, accessibility, recalls, or customer relations.

    Keep a written timeline with store location, dates, phone calls, contact form submissions, representative names if provided, case numbers, receipts, photos, order numbers, gift card case details, and promised follow-up dates.

    If the issue needs corporate-level review, you may also use the Publix Corporate Office Headquarters page linked below for headquarters and escalation information.

    Publix Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com should verify the current Publix review count in WordPress before publishing if the live page is cached or temporarily unavailable. Until current CSN reviews are confirmed, avoid making broad claims about Publix customer review trends.

    When leaving a review, describe the store location, issue, support route used, how long it took, whether Publix resolved the problem, and what other shoppers should know. Do not post prescription details, gift card numbers, payment information, home addresses, phone numbers, emails, Club Publix screenshots, Instacart order details, delivery photos showing private information, or employee information tied to sensitive claims.

    Related Grocery and Retail Customer Service Pages

    Publix Customer Service FAQs

    What is the Publix customer service phone number?

    The Publix Customer Care phone number is 1-800-242-1227.

    What are Publix Customer Care hours?

    Publix lists Customer Care hours as Monday through Friday, 8:30 a.m. to 5 p.m. EDT.

    How do I email Publix Customer Care?

    Use the Publix contact form on Publix.com. Publix says it tries to respond within two business days, but urgent matters should be handled by phone during normal business hours.

    Who do I contact for a Publix delivery or curbside pickup problem?

    Publix directs customers with online delivery and curbside pickup order issues to Instacart Help Center. The Publix/Instacart help number is 1-888-246-7822.

    What is the Publix gift card customer service number?

    Publix gift card support can be reached at 1-800-830-8159. For certain in-store purchased physical card issues that cannot be resolved at the store, Publix lists 1-877-773-7865.

    How do I contact a specific Publix store?

    Use the Publix store locator to find the store’s phone number, address, hours, departments, pharmacy information, and services.

    How do I report a Publix product recall concern?

    Check the Publix recalls page, stop using the product if instructed, save the packaging and receipt, and contact Publix Customer Care or the store where the item was purchased.

    Where is Publix headquartered?

    Publix Super Markets, Inc. is headquartered at 3300 Publix Corporate Parkway, Lakeland, FL 33811. The Publix corporate office phone number listed on COH is 1-863-688-1188.

    Page Update Note

    This Publix customer service page was updated on June 26, 2026, to reflect current Publix Customer Care phone number details, updated support hours, contact form guidance, delivery and curbside pickup routing through Instacart, pharmacy support, gift card support, product recall guidance, Club Publix help, scam warnings, COH link information, and CSN review-status verification notes.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Publix, Publix Super Markets, Inc., Publix.com, Instacart, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For store issues, pharmacy questions, delivery orders, gift cards, recalls, refunds, coupons, or account-specific concerns, always verify details directly with Publix, your local store, your local pharmacy, or Instacart when applicable.

    Share Your Publix Customer Service Experience

    Have you contacted Publix about a store visit, grocery purchase, bakery order, deli order, sub order, catering order, pharmacy issue, delivery or curbside pickup problem, gift card, Club Publix account, coupon, recall, pricing question, or refund? Share your experience below to help other shoppers.

    Privacy reminder: Do not post prescription numbers, medication details, patient information, gift card numbers, PINs, delivery addresses, phone numbers, email addresses, payment information, Club Publix screenshots, Instacart order details, private delivery photos, or any other sensitive personal information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Publix, Publix Super Markets, Inc., Publix.com, Instacart, or any Publix store, pharmacy, delivery, or gift card partner. This page is for informational and consumer-review purposes only. Phone numbers, support hours, store policies, pharmacy services, delivery rules, pickup rules, gift card terms, coupon policies, recall information, fees, and website links can change. Always confirm important details directly with Publix or the appropriate support provider before taking action.

  • Reach HEB Customer Service – Reviews And Complaints

    Before shopping at H-E-B for your grocery and household needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. H-E-B is a Texas-based supermarket chain known for offering a wide variety of products, including fresh produce, meats, dairy, bakery items, and household essentials, as well as a range of private-label products.

    How to Contact HEB Customer Service

    You can reach H-E-B customer service using the following details:

    • Phone Number (Customer Support): 1-800-432-3113
    • Email Support: H-E-B does not offer direct email support; customers are encouraged to use the online contact form available on their website.
    • Chat: Not available
    • Customer Service Hours: Support is available Monday to Friday, 8 AM to 8 PM (CT); Saturday and Sunday, 8 AM to 4 PM (CT)
    • Corporate Address: H-E-B, 646 S. Flores St., San Antonio, TX 78204, USA
    • Website: https://www.heb.com/

    HEB Customer Support Reviews and Complaints

    When considering shopping at HEB, it’s helpful to review their customer service feedback. H-E-B competes with other grocery chains such as Kroger, Walmart, Albertsons, and Whole Foods Market. Customer reviews often highlight the quality and variety of products available at H-E-B, as well as the affordability and freshness of their private-label items. Many customers appreciate the convenience of online shopping and curbside pickup services offered by H-E-B. However, some complaints focus on issues related to customer service response times, availability of certain products, and the occasional difficulty in navigating their online platform.
    Comparing H-E-B with other grocery chains like Kroger, Walmart, Albertsons, and Whole Foods Market can help you determine which store offers the best combination of product variety, pricing, and customer support for your grocery shopping needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

    Note: This website listing is not associated with H-E-B. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Reach Hannaford Customer Service – Reviews And Complaints

    Before shopping at Hannaford, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Hannaford is a supermarket chain offering a wide range of grocery products, including fresh produce, meats, dairy, and household items, primarily in the Northeastern United States.

    How to Contact Hannaford

    You can reach Hannaford customer service using the following details:

    • Phone Number: 1-800-213-9040
    • Email Support: Hannaford offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 7 PM ET; Saturday, 8 AM – 5 PM ET
    • Corporate Address: Hannaford Supermarkets, 145 Pleasant Hill Road, Scarborough, ME 04074
    • Website: https://www.hannaford.com/

    Hannaford Customer Support Reviews and Complaints

    When considering shopping at Hannaford, it’s helpful to review their customer service feedback. Hannaford competes with other supermarket chains like Shaw’s, Publix, Stop & Shop, and Market Basket. Customer reviews often highlight the freshness of produce, store cleanliness, and customer service provided by Hannaford, particularly for regular grocery shopping. However, some complaints focus on issues related to customer service, pricing, and product availability.
    Comparing Hannaford with other supermarkets can help you determine which offers the best products, pricing, and customer support for your grocery needs. Evaluating customer reviews and complaints is an important step in making an informed decision about shopping at Hannaford.

    Other stores in the grocery store industry include WinCo, Winn-Dixie, Hello Fresh, Giant, and Aldi.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Hannaford.

    Note: This website listing is not associated with Hannaford. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Hannaford does not provide support services directly through this website. For any questions or concerns about Hannaford products or services, contact their customer service representative directly.

  • Reach Giant Eagle Customer Service – Reviews And Complaints

    Before shopping at Giant Eagle for groceries, pharmacy services, or other needs, it’s important to be aware of Giant Eagle’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    Giant Eagle Customer Service Reviews and Complaints

    When considering shopping at Giant Eagle, a popular grocery and retail chain, it’s helpful to review Giant Eagle customer service reviews and complaints. Giant Eagle operates numerous supermarkets and convenience stores across the United States, offering a wide range of products, including groceries, pharmacy services, and fuel. The company has received various feedback from customers regarding their shopping experience and service. Reviews often highlight the quality and freshness of the products, the convenience of the store locations, and the helpfulness of the staff, while some complaints focus on issues like pricing, product availability, and customer support responsiveness. Comparing Giant Eagle with competitors like Kroger, Walmart, and Safeway can provide a broader perspective on customer service experiences in the grocery retail industry.

    How to Contact Giant Eagle

    To contact Giant Eagle, you can use the following information:

    • General Customer Service Phone Number: 1-800-553-2324
    • Email Support: Giant Eagle offers support through their online contact form or via email at Customer.Care@gianteagle.com
    • Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET; Saturday – Sunday, 9 AM – 5 PM ET
    • Corporate Office Address: Giant Eagle, Inc., 101 Kappa Drive, Pittsburgh, PA 15238
    • Website: www.gianteagle.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Giant Eagle for your groceries and other needs.

    Note: This website listing is not associated with Giant Eagle, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Giant Eagle does not provide support services directly through this website. For any questions or concerns about Giant Eagle products or services, contact their customer service representative directly.

  • Reach Fry’s Customer Service – Reviews And Complaints

    Before shopping at Fry’s Food Stores, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Fry’s Food Stores, commonly known as Fry’s, is a supermarket chain that operates in the Southwestern United States, primarily in Arizona, and is part of the Kroger family of grocery stores.

    How to Contact Fry’s Food Stores

    You can reach Fry’s Food Stores customer service using the following details:

    • Phone Number: 1-800-576-4377
    • Email Support: Fry’s offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – Midnight ET, Saturday – Sunday, 8 AM – 9:30 PM ET
    • Corporate Address: The Kroger Co., 1014 Vine Street, Cincinnati, OH 45202-1100
    • Website: https://www.frysfood.com/

    Fry’s Food Stores Customer Support Reviews and Complaints

    When considering shopping at Fry’s, it’s helpful to review their customer service feedback. Fry’s competes with other regional grocery chains like Safeway, Albertsons, and Sprouts Farmers Market. Customer reviews often highlight the variety of products, weekly deals, and customer service provided by Fry’s, particularly for those seeking quality groceries at competitive prices. However, some complaints focus on issues related to customer service, product availability, and in-store experience.
    Comparing Fry’s with other grocery stores can help you determine which offers the best products, pricing, and customer support for your grocery shopping needs. Evaluating customer reviews and complaints is an important step in making an informed decision about shopping at Fry’s.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Fry’s.
    Note: This website listing is not associated with Fry’s Food Stores. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Fry’s Food Stores does not provide support services directly through this website. For any questions or concerns about Fry’s products or services, contact their customer service representative directly.

  • Reach Earth Fare Customer Service – Reviews And Complaints

    Before shopping at Earth Fare, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Earth Fare is a supermarket chain that focuses on offering natural and organic foods, as well as health and wellness products.

    How to Contact Earth Fare

    You can reach Earth Fare customer service using the following details:

    • Phone Number: 1-828-281-4800
    • Email Support: Earth Fare offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Address: Earth Fare, Inc., 66 Westgate Parkway, Asheville, NC 28806
    • Website: https://www.earthfare.com/

    Earth Fare Customer Support Reviews and Complaints

    When considering shopping at Earth Fare, it’s helpful to review their customer service feedback. Earth Fare competes with other natural food markets like Whole Foods, Sprouts, and Fresh Thyme. Customer reviews often highlight the quality, variety, and health benefits of the products available at Earth Fare. However, some complaints focus on issues related to customer service, pricing, and product availability.
    Comparing Earth Fare with other supermarkets can help you determine which offers the best products, pricing, and customer support for your grocery shopping needs. Evaluating customer reviews and complaints is an important step in making an informed decision about where to shop for natural and organic foods.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Earth Fare.

    Note: This website listing is not associated with Earth Fare. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Earth Fare does not provide support services directly through this website. For any questions or concerns about Earth Fare products or services, contact their customer service representative directly.

  • Costco Customer Service Phone Number: Membership, Orders, Returns & Refunds

    Need help with a Costco membership, Costco.com order, delivery, return, refund, warehouse issue, Shop Card, pharmacy order, travel booking, warranty question, or account problem? This guide explains how to reach the Costco customer service phone number and how to choose the correct support route.

    Costco is a membership-based warehouse retailer offering groceries, household items, electronics, appliances, furniture, pharmacy services, travel, business center orders, online shopping, and Costco services. Because Costco support is divided by department, use the phone numbers and routing below before calling.

    Costco Customer Service Phone Numbers and Contact Options

    Costco Customer Service Hours

    • Costco.com Online Orders Phone Hours: Monday – Friday, 5 a.m. – 8 p.m. PT; Saturday – Sunday, 5 a.m. – 7 p.m. PT
    • Costco.com Online Orders Chat Hours: Monday – Friday, 5 a.m. – 8 p.m. PT; Saturday – Sunday, 5 a.m. – 7 p.m. PT
    • Membership and Warehouse Phone Hours: Monday – Friday, 6 a.m. – 6 p.m. PT; Saturday – Sunday, 8 a.m. – 5 p.m. PT
    • Membership and Warehouse Chat Hours: Monday – Friday, 6:30 a.m. – 5:30 p.m. PT; Saturday – Sunday, 8 a.m. – 5 p.m. PT
    • Costco Business Center Phone Hours: Monday – Friday, 6 a.m. – 5 p.m. PT
    • Costco Technical and Warranty Services: Monday – Sunday, 5 a.m. – 8 p.m. PT
    • Costco Mail Order Pharmacy: Monday – Friday, 5 a.m. – 7 p.m. PT; Saturday, 9:30 a.m. – 2 p.m. PT
    • Costco Travel: Monday – Friday, 5 a.m. – 7 p.m. PT; Saturday – Sunday, 6 a.m. – 5 p.m. PT

    Choose the Correct Costco Support Route

    For Costco.com Online Orders and Delivery Problems

    Call Costco.com customer service at 1-800-955-2292 if you need help with an online order, delivery appointment, missing package, damaged item, wrong item, Costco Logistics delivery, appliance delivery, furniture delivery, installation issue, return, refund, or order cancellation.

    For Membership and Warehouse Questions

    Call Costco Member Services at 1-800-774-2678 for membership renewals, membership cancellation, Executive Membership questions, household cards, address changes, warehouse issues, membership refunds, or help finding the right warehouse department.

    For Returns, Refunds, and Exchanges

    Use Costco customer service for online returns, warehouse return questions, refund status, replacement requests, damaged items, missing parts, or order issues. For warehouse purchases, the membership counter at your local Costco may be the fastest option.

    For Technical and Warranty Support

    Call Costco Technical and Warranty Services at 1-866-861-0450 for technical help with eligible electronics, appliances, TVs, computers, and covered products. Have your item number, serial number, order number, warranty details, and receipt ready.

    For Costco Mail Order Pharmacy

    Call Costco Mail Order Pharmacy at 1-800-607-6861 if you need help with prescription orders, refills, medication delivery, pharmacy account questions, or mail order pharmacy support.

    For Costco Travel

    Call Costco Travel at 1-877-849-2730 for vacation packages, rental cars, cruises, hotels, travel credits, booking changes, cancellations, and travel support.

    For Costco Business Center Orders

    Call Costco Business Center order support at 1-800-788-9968 for business delivery orders, Business Center availability, account questions, and commercial order support.

    For Costco Anywhere Visa by Citi

    Costco Anywhere Visa cards are serviced by Citi. For consumer cards, call 1-855-378-6467. For business cards, call 1-855-378-6468. Use Citi for card payments, billing, credit card statements, rewards, replacement cards, and card account questions.

    Information To Have Ready Before Contacting Costco

    • Your Costco membership number
    • The email address on your Costco.com account
    • Your Costco.com order number
    • Tracking number or delivery appointment details
    • Item number, product name, model number, or serial number
    • Photos of damaged, wrong, missing, or defective items
    • Warehouse location if the issue happened in store
    • Receipt, return confirmation, or refund confirmation
    • Shop Card number, if relevant
    • Prescription number for pharmacy questions
    • Travel booking number for Costco Travel questions
    • Payment date, order total, and last four digits of the payment card used
    • Prior case numbers, chat transcripts, or emails from Costco

    Common Reasons Customers Contact Costco

    • Costco membership questions
    • Executive Membership questions
    • Membership cancellation or refund
    • Costco.com order status
    • Delivery or installation problems
    • Missing or damaged online orders
    • Wrong item received
    • Returns and refunds
    • Appliance delivery issues
    • Furniture or large-item delivery problems
    • Technical and warranty support
    • Shop Card activation or balance questions
    • Costco Anywhere Visa questions
    • Pharmacy order questions
    • Costco Travel booking support
    • Business Center order support
    • Unrecognized Costco charges

    Costco Online Order and Delivery Help

    If your Costco.com order is delayed, damaged, missing, or marked delivered but not received, check your order status first. Some orders ship in multiple packages or use separate delivery scheduling through Costco Logistics.

    For online order problems, call 1-800-955-2292. For large-item deliveries, have your delivery date, appointment window, item number, order number, photos, and any delivery notes ready.

    Costco Membership Help

    Costco membership questions can include renewals, auto renewal, Executive Membership, membership cards, household cards, Business Memberships, address updates, membership cancellation, and membership refunds. Call 1-800-774-2678 or visit the membership counter at your local Costco warehouse.

    If your issue involves a specific warehouse department, such as pharmacy, optical, tire center, food court, hearing aid center, or membership desk, find your local warehouse and call the warehouse directly.

    Costco Returns and Refund Help

    Costco is known for a broad return policy, but some items have exceptions, limits, warranty rules, or category-specific return windows. Before returning an item, check whether it was purchased online or in a warehouse and whether the item requires a special return process.

    For Costco.com returns, start through your online account or call 1-800-955-2292. For warehouse purchases, the local membership counter may be the best route. Keep receipts, order confirmations, return labels, tracking numbers, and photos of product issues.

    Costco Shop Card and Gift Card Help

    If you need to activate a Costco Shop Card purchased on Costco.com, call 1-866-781-1014. If you have a Shop Card balance issue, missing Shop Card, promotional Shop Card question, or suspected Shop Card fraud, use Costco customer service and keep the card number, purchase receipt, and related emails available.

    Costco Scam and Fraud Warnings

    Be cautious with calls, texts, emails, social media messages, fake ads, or websites claiming to be from Costco. Costco has warned customers about known scams involving fake membership notices, fake gift card offers, fake surveys, fake rewards, fake delivery messages, and calls spoofing Costco phone numbers.

    Watch for these warning signs:

    • A message asks for your Costco password, full card number, or verification code
    • A caller claims to be Costco and says an account was opened in your name in another country
    • A fake message says you won a Costco gift card but must pay a fee first
    • A survey or reward message asks for personal or payment information
    • A fake delivery message asks you to click an unfamiliar link
    • A website looks like Costco but uses a misspelled or unfamiliar domain
    • A caller spoofs Costco’s membership, ecommerce, or corporate phone number

    If you suspect fraud, go directly to Costco.com or call a verified Costco customer service phone number. If payment information was exposed, contact your bank or card issuer right away.

    How To Escalate a Costco Customer Service Issue

    If your first contact with Costco does not resolve the issue, take these steps:

    1. Save your order confirmation, receipt, delivery confirmation, and return confirmation.
    2. Write down the date, time, department, and phone number you used.
    3. Ask for a case number, reference number, or written confirmation.
    4. For delivery problems, keep photos, tracking details, and delivery appointment notes.
    5. For damaged items, take photos of the item, packaging, shipping label, and damage.
    6. For membership issues, keep renewal, auto-renewal, or cancellation confirmations.
    7. For Shop Card issues, keep the card number, activation details, and purchase receipt.
    8. For Costco Anywhere Visa questions, contact Citi using the correct card support number.
    9. If the issue involves a local warehouse, ask for the warehouse manager or membership desk.
    10. Leave a factual review on CustomerServiceNumbers.com to help other Costco members understand your experience.

    Costco Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 1 live review for Costco with a 3.0 out of 5 rating. Because the live CSN review set is limited to one older review and does not provide enough current customer-service detail, there is not enough recent CSN feedback to summarize a Costco customer-service trend.

    If you have contacted Costco support, your review can help other members understand what to expect when calling the Costco customer service phone number or using chat for membership, online orders, delivery, returns, refunds, pharmacy, travel, warranty, Shop Card, or account support.

    Costco FAQ

    What is the Costco customer service phone number?

    For Costco.com online orders and Costco Logistics deliveries, call 1-800-955-2292. For Costco membership and warehouse support, call 1-800-774-2678.

    What is the Costco membership customer service phone number?

    The Costco membership customer service phone number is 1-800-774-2678. Use this number for membership renewals, membership changes, cancellations, household cards, and warehouse support.

    What is the Costco.com online order phone number?

    The Costco.com online order support number is 1-800-955-2292. Use this number for Costco.com orders, delivery issues, Costco Logistics, returns, refunds, and online order problems.

    How do I contact Costco Technical and Warranty Services?

    Call Costco Technical and Warranty Services at 1-866-861-0450 for technical help and warranty support on eligible products.

    What is the Costco Mail Order Pharmacy phone number?

    The Costco Mail Order Pharmacy phone number is 1-800-607-6861.

    What is the Costco Travel customer service number?

    The Costco Travel customer service number is 1-877-849-2730.

    How do I contact Costco Anywhere Visa by Citi?

    For Costco Anywhere Visa consumer cards, call Citi at 1-855-378-6467. For Costco Anywhere Visa business cards, call 1-855-378-6468.

    What is Costco’s corporate office phone number?

    Costco’s corporate office phone number is 1-425-313-8100. The corporate office address is Costco Wholesale Corporation, 999 Lake Drive, Issaquah, WA 98027.

    Does CustomerServiceNumbers.com provide Costco support?

    No. CustomerServiceNumbers.com is not affiliated with Costco and cannot access your membership, process refunds, replace orders, schedule deliveries, activate Shop Cards, manage pharmacy orders, or resolve travel bookings. This page provides contact guidance, issue-routing help, and a place to share reviews.

    Related Customer Service Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone number information, complaint resources, and company support details since 2004. CSN is a consumer-help resource that organizes contact information, review sections, issue-routing guidance, and practical tips for reaching the right support department.

    For wholesale retailers like Costco, CSN focuses on common customer issues such as memberships, online orders, delivery problems, returns, refunds, Shop Cards, warranty support, pharmacy questions, travel bookings, scam warnings, and customer-service experiences shared by real users.

    Share Your Costco Customer Service Experience

    Have you contacted Costco about a membership, Costco.com order, delivery problem, refund, return, Shop Card, warranty claim, pharmacy order, travel booking, warehouse issue, or Costco Anywhere Visa question? Share your review below. Include the support route you used, what happened, and whether the issue was resolved.

    Please do not post private information such as your full membership number, address, payment card number, Shop Card number, prescription details, travel booking number, order confirmation email, password, or personal contact information.

    Disclaimer

    CustomerServiceNumbers.com is not affiliated with Costco Wholesale Corporation, Costco.com, Costco Travel, Costco Pharmacy, or Citi. This page is for informational, review, and complaint purposes only. Support options, phone numbers, hours, return policies, refund rules, delivery timelines, membership terms, warranty policies, travel rules, pharmacy policies, and company information can change. For account-specific help, orders, memberships, refunds, pharmacy, travel, warranties, or payment issues, contact Costco directly through its official website, warehouse, app, chat, or verified customer service phone number.

  • Conn’s Customer Service, Payments & Bankruptcy Help

    If you need help with a Conn’s account, payment, payoff, past purchase, credit insurance, protection plan, repair agreement, delivery problem, installation issue, bankruptcy claim, or former Conn’s HomePlus order, start with the correct support route. Conn’s is no longer operating as a normal active retail chain, but former customers may still have payment, financing, account-servicing, warranty, insurance, protection-plan, or bankruptcy-related questions.

    Conn’s Customer Service, Payment, and Bankruptcy Support

    Conn’s HomePlus went through Chapter 11 bankruptcy and is no longer operating like a normal active furniture, appliance, electronics, and mattress retailer. The current Conn’s website is mainly focused on account payments, installment account servicing, credit insurance forms, protection plan routing, and bankruptcy case information.

    Use the current Conn’s account number, 1-800-511-5750, for payment and account-servicing questions. Use the bankruptcy case site for formal bankruptcy information, claims, notices, or past purchase questions that cannot be resolved through Conn’s account support.

    Choose the Correct Conn’s Support Route

    Use the route below that best matches your Conn’s issue.

    • Payment or installment account: Use the Conn’s payment portal or call 1-800-511-5750.
    • Payoff or account balance question: Contact Conn’s account support and ask for written payoff details before making a final payment.
    • Past Conn’s or Badcock purchase: Review the bankruptcy case resources and keep receipts, order records, and payment documents ready.
    • Protection plan issue: Contact Assurant at 1-800-316-2993 for Repair Service Agreement, Food Loss Claim, or FurnitureGard questions.
    • Credit insurance claim: Use the Conn’s credit insurance forms or contact connsinsurance@conns.com when the issue involves property, life, disability, or involuntary unemployment insurance.
    • Old delivery or installation problem: Gather your receipt, delivery record, installation invoice, photos, and case history before contacting support or pursuing a payment dispute.
    • Collection call or wrong-number call: Document the calling number, dates, times, account reference, and any request to remove your phone number.
    • Bankruptcy claim: Use the Conn’s bankruptcy case site and follow the official claim or inquiry instructions.
    • Corporate-level complaint: Use the Conn’s Corporate Office Headquarters link in the related resources section for legacy headquarters and complaint information.

    What to Have Ready Before Contacting Conn’s

    Having the right details ready can help Conn’s, the payment servicer, Assurant, the bankruptcy administrator, or your card issuer review your issue faster.

    • Your Conn’s account number, if available
    • Customer name and contact information on the account
    • Purchase date and store location, if known
    • Order number, invoice, contract, or receipt
    • Payment history, payment confirmation, or payoff quote
    • Bank or card statement showing the charge
    • Product brand, model number, serial number, and photos if the issue involves a product
    • Protection plan, Repair Service Agreement, FurnitureGard, or Food Loss Claim documents
    • Credit insurance policy or claim form, if relevant
    • Bankruptcy claim number, if applicable
    • Names of representatives you spoke with and dates of contact
    • Copies of letters, emails, texts, or collection notices

    Do not post account numbers, loan numbers, payoff quotes, payment screenshots, home addresses, phone numbers, emails, insurance claim forms, bankruptcy claim numbers, collection notices, Social Security numbers, or photos showing private property or payment details in public reviews.

    Common Reasons Customers Contact Conn’s

    • Making a Conn’s account payment
    • Checking account balance
    • Payoff quote or payoff processing issue
    • Duplicate payment or payment not applied
    • Collection calls or wrong-number calls
    • Credit insurance claim
    • Credit insurance cancellation
    • Repair Service Agreement issue
    • FurnitureGard or Food Loss Claim issue
    • Past Conn’s purchase question
    • Past Badcock purchase question
    • Bankruptcy claim or notice
    • Old delivery, installation, or repair dispute
    • Product warranty or manufacturer-support routing
    • Charge dispute or billing documentation

    Conn’s Store Closure and Bankruptcy Information

    Conn’s is no longer operating like a normal active retail chain. The company filed for Chapter 11 bankruptcy in 2024, began winding down the retail business, and former Conn’s HomePlus and Badcock locations closed as part of the bankruptcy process.

    Because of that, old Conn’s retail phone numbers, sales numbers, store contacts, delivery policies, return policies, repair scheduling routes, and customer service hours may no longer work the way they did when stores were open. Former customers should use the current account-payment resources, protection-plan provider, credit insurance resources, bankruptcy case site, or card issuer depending on the issue.

    Conn’s Payments, Payoffs, and Account Servicing

    The current Conn’s website says customers can pay Conn’s installment accounts online or call 1-800-511-5750 with account questions. If you are making a payoff, request a written payoff amount, confirm the payoff date, and keep the confirmation after payment is made.

    Conn’s says it does not charge, collect, or retain the third-party processing fee for certain remote one-time electronic payments by credit or debit card, but a third-party processor may charge a non-refundable fee. Review payment terms before choosing a payment method.

    If you believe a payment was misapplied, delayed, duplicated, or not credited, gather your confirmation number, bank record, payment date, payment amount, account number, and any text or email confirmation before contacting account support.

    Credit Insurance Claims and Cancellations

    Conn’s current website includes credit insurance forms for certain property, life, disability, and involuntary unemployment claims depending on the state and loan origination details. Follow the instructions on the correct claim form for your state and policy type.

    For credit insurance cancellation, Conn’s says property insurance cancellation may require proof of homeowners or renters insurance, and cancellation credits may be prorated depending on timing and account status. Use connsinsurance@conns.com for insurance-related assistance when directed.

    Protection Plans, Repair Service Agreements, Food Loss, and FurnitureGard

    Conn’s directs customers with questions about Repair Service Agreements, Food Loss Claims, or FurnitureGard to Assurant at 1-800-316-2993. Have the product, purchase receipt, agreement number, service history, photos, and claim details ready.

    If your product is still covered by a manufacturer warranty, you may also need to contact the manufacturer directly. For appliances, electronics, furniture, mattresses, and home goods, warranty responsibility can depend on the manufacturer, the protection-plan terms, the purchase date, and the bankruptcy status of the retailer.

    Past Conn’s or Badcock Purchases

    For information about a past Conn’s or Badcock purchase, the current Conn’s website directs customers to the Conn’s bankruptcy case resources. Bankruptcy resources may be needed for formal claim questions, notices, unresolved purchases, vendor issues, or past-purchase support that cannot be resolved through normal account servicing.

    Keep all purchase records, delivery documents, contracts, account statements, protection-plan documents, bankruptcy notices, and claim confirmations. CustomerServiceNumbers.com cannot provide bankruptcy, legal, credit, or debt-collection advice.

    Old Delivery, Installation, Repair, and Product Issues

    Older Conn’s reviews often involve delivery delays, installation problems, appliance repairs, service-contract issues, and difficulty getting a product repaired or replaced. Because stores are closed, resolving an old product issue may require the manufacturer, Assurant, a payment servicer, bankruptcy claim resources, or your card issuer.

    If your issue involves a product that is still in your home, document the product brand, model, serial number, original purchase date, service history, protection plan, warranty documents, and photos of the issue. Do not post serial numbers tied to your home address or photos showing private home details in public reviews.

    Wrong-Number Calls, Collection Calls, and Account Disputes

    If Conn’s or a servicer is contacting you about an account that is not yours, document the phone number, call dates, call times, representative names, and any account reference number provided. Ask the representative to remove your number and request written confirmation when possible.

    If you believe there is a credit reporting, debt collection, payoff, or account-balance error, keep a written timeline and copies of all payment records. You may also consider contacting the credit bureau, CFPB, FTC, state attorney general, or a consumer attorney if the issue involves credit reporting or debt-collection rights.

    Conn’s Scam and Account Safety Warnings

    Be careful with fake Conn’s payment links, fake debt-collection calls, fake bankruptcy claim notices, fake payoff instructions, suspicious text messages, and websites pretending to be Conn’s. Former retailers and bankrupt companies can attract scammers because customers are unsure where to get help.

    • Use Conns.com, the official payment portal, or the bankruptcy case site linked above.
    • Do not click suspicious payment, payoff, claim, refund, or account-lock links.
    • Do not share verification codes, full account numbers, Social Security numbers, or banking information with unknown callers.
    • Confirm payoff and payment instructions directly through the official account-servicing route.
    • Watch for fake collectors asking for urgent payment through gift cards, wire transfers, crypto, or payment apps.
    • If you entered payment or account information on a suspicious website, contact your bank or card issuer immediately.

    How to Escalate a Conn’s Complaint

    If the first support route does not resolve your issue, write down the case number, date, representative name, account-support route used, and promised follow-up date. For payment or account-servicing issues, call 1-800-511-5750 and request written confirmation of the account status, payoff, payment history, or dispute outcome.

    For protection-plan issues, escalate through Assurant. For bankruptcy matters, use the Conn’s bankruptcy case site. For card charges, contact your card issuer. For credit reporting, collection calls, or payoff disputes, consider documenting the issue for the CFPB, FTC, state attorney general, or consumer protection agency if the company or servicer does not resolve it.

    If the issue needs corporate-level or historical headquarters review, you may also use the Conn’s Corporate Office Headquarters page linked below for headquarters and complaint information.

    Conn’s Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently shows a 2.8 out of 5-star rating for Conn’s based on 8 published reviews. The visible CSN reviews are older and include concerns about account servicing, repeated calls, payment misapplication, product exchanges, appliance repair delays, warranty or service-contract issues, and difficulty getting product problems resolved.

    When leaving a review, describe the issue, support route used, how long it took, whether Conn’s, the payment servicer, Assurant, a manufacturer, or the bankruptcy administrator resolved the problem, and what other former customers should know. Do not post account numbers, loan numbers, payoff quotes, payment screenshots, home addresses, phone numbers, emails, bankruptcy claim numbers, insurance documents, or collection notices.

    Related Retail, Appliance, and Furniture Customer Service Pages

    Conn’s Customer Service FAQs

    Is Conn’s still open?

    Conn’s is no longer operating as a normal active retail chain. Conn’s HomePlus and Badcock stores closed as part of the bankruptcy wind-down, but former customers may still have account-servicing, payment, credit insurance, protection-plan, or bankruptcy-related questions.

    What is the current Conn’s payment phone number?

    The current Conn’s website says customers with account questions can call 1-800-511-5750.

    What is the legacy Conn’s customer service number?

    Older Conn’s pages commonly list 1-877-358-1252 as a customer service number. Because Conn’s is no longer operating as a normal retailer, treat this as legacy contact information and use the current account or bankruptcy support routes when appropriate.

    How do I pay my Conn’s account?

    Use the Conn’s payment portal on Conns.com or call 1-800-511-5750. Review payment fees and confirmation details before submitting a payment.

    Who handles Conn’s protection plans?

    Conn’s directs customers with Repair Service Agreement, Food Loss Claim, or FurnitureGard questions to Assurant at 1-800-316-2993.

    Who handles Conn’s credit insurance questions?

    Conn’s current website provides credit insurance claim and cancellation forms. For some insurance questions, Conn’s lists connsinsurance@conns.com.

    Where do I find Conn’s bankruptcy information?

    Conn’s directs customers with Conn’s/Badcock bankruptcy questions or past purchase support to the Conn’s bankruptcy case site at Epiq.

    Where was Conn’s headquartered?

    Conn’s legacy corporate office is listed at 2445 Technology Forest Blvd., Suite 800, The Woodlands, TX 77381. COH lists the legacy home office phone as 1-936-230-5899.

    Does CustomerServiceNumbers.com handle Conn’s payments or claims?

    No. CustomerServiceNumbers.com is not affiliated with Conn’s and cannot process payments, update accounts, open claims, cancel insurance, resolve bankruptcy claims, or change credit reporting. Contact Conn’s account support, Assurant, the bankruptcy administrator, your card issuer, or the appropriate official source directly.

    Page Update Note

    This Conn’s customer service page was updated on June 27, 2026, to reflect Conn’s bankruptcy and store-closure status, current account-payment support, legacy customer service numbers, credit insurance routing, Assurant protection-plan support, bankruptcy resources, payment and payoff guidance, scam warnings, COH link information, and live CSN review information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Conn’s, Conn’s HomePlus, Conn’s, Inc., Badcock, Assurant, Epiq, Jefferson Capital, any bankruptcy administrator, any debt collector, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For payments, payoff quotes, collection issues, bankruptcy claims, credit insurance, protection plans, credit reporting, charge disputes, or legal matters, always verify details directly with the appropriate official source, payment servicer, insurer, bankruptcy administrator, card issuer, credit bureau, or legal professional.

    Share Your Conn’s Customer Service Experience

    Have you contacted Conn’s about an account payment, payoff, collection call, past purchase, product repair, warranty issue, protection plan, credit insurance, bankruptcy claim, delivery issue, installation problem, or unresolved complaint? Share your experience below to help other former Conn’s customers.

    Privacy reminder: Do not post your account number, loan number, payoff quote, payment screenshot, bank details, home address, phone number, email address, insurance claim form, bankruptcy claim number, Social Security number, collection notice, or any other sensitive information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Conn’s, Conn’s HomePlus, Conn’s, Inc., Badcock, Assurant, Epiq, Jefferson Capital, any bankruptcy administrator, any payment servicer, or any debt collector. This page is for informational and consumer-review purposes only. Phone numbers, payment processes, servicing routes, protection-plan providers, insurance claim procedures, bankruptcy resources, debt-collection practices, and website links can change. Always confirm important details directly with the appropriate official source before taking action.