Category: Hotels Customer Service Information – Reviews And Complaints

Access essential contact information for top hotels, including major brands like Marriott, Hilton and Hyatt. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other hotel providers.

  • IHG UK Customer Service Number, Reservations and Reviews

    IHG UK customer service can help with hotel reservations, cancellations, IHG One Rewards accounts, missing points, Reward Nights, billing concerns and unresolved stay complaints. IHG Hotels & Resorts operates brands including Holiday Inn, Holiday Inn Express, InterContinental, Crowne Plaza, Kimpton, Hotel Indigo, Staybridge Suites and voco.

    IHG UK Customer Service Phone Numbers and Support

    IHG does not publish one universal customer-service schedule covering every UK reservation, rewards, chat, hotel and complaint route. Availability and possible call charges can vary, so check the official contact page before calling.

    IHG UK Reservation Numbers by Hotel Brand

    Check IHG’s official contact page before calling because brand numbers, availability and telephone charges can change.

    Best IHG Support Route by Issue

    • New hotel booking: Use IHG.com, the IHG One Rewards app or the UK reservation number.
    • Existing reservation: Use Manage Your Stay with the confirmation number and guest’s surname.
    • Upcoming cancellation or date change: Review the exact cancellation deadline and rate rules before making changes.
    • Hotel bill or incorrect room charge: Contact the hotel directly first because the property is responsible for guest billing.
    • Room cleanliness or service concern during a stay: Contact the front desk or duty manager while still at the hotel when possible.
    • Unresolved hotel complaint: Contact hotel management, then submit the IHG Issues Form if additional help is needed.
    • Missing IHG One Rewards points: Allow the normal posting period, then submit the missing-points form.
    • Reward Night or Points & Cash booking: Review the reservation’s cancellation terms and contact IHG One Rewards support.
    • Third-party booking: Contact the booking website or travel agency first for changes, cancellations and refunds it controls.
    • Immediate safety or security problem: Contact hotel staff, local emergency services or the appropriate local authority rather than waiting for an online complaint response.

    Information to Have Before Contacting IHG

    • Reservation confirmation number
    • Guest name exactly as shown on the booking
    • Hotel name, city and country
    • Check-in and checkout dates
    • IHG One Rewards membership number, if applicable
    • Booking channel, such as IHG.com, the hotel or a third-party website
    • Rate type and cancellation deadline
    • Hotel invoice or final bill
    • Dates, amounts and descriptions of disputed charges
    • Photos or documentation supporting a room or service complaint
    • Names or titles of hotel employees or managers already contacted
    • Previous IHG case or complaint number

    Managing, Changing or Cancelling an IHG Reservation

    Use IHG’s Manage Your Stay page to locate an eligible reservation. You will generally need the confirmation number and the surname used for the booking.

    Before cancelling, review whether the reservation is flexible, prepaid, Advance Saver, non-refundable, a Reward Night or a Points & Cash booking. Cancellation deadlines and charges can differ by hotel, rate and arrival date.

    Save a screenshot or confirmation email after changing or cancelling a reservation. If the booking does not update correctly, contact the hotel and IHG promptly and keep a record of when the request was made.

    IHG Billing, Refund and Deposit Complaints

    IHG states that individual hotels are responsible for guest billing. Start by contacting the hotel’s front desk, accounts department or management team and request an itemised invoice.

    Compare the final bill with the reservation confirmation and check:

    • Room rate and number of nights
    • Taxes and local fees
    • Food, parking, minibar and other incidental charges
    • Deposits or card pre-authorisations
    • Early departure, late cancellation or no-show charges
    • Duplicate charges
    • Refunds, credits or compensation promised by the hotel

    A pending card authorisation may differ from the final hotel charge. Ask the hotel whether an amount is a temporary hold or a completed transaction. Your bank or card issuer may require additional time to release a pending authorisation after checkout.

    If the hotel does not resolve a billing issue, submit the IHG Customer Care Issues Form with the reservation information, final bill and a concise explanation of the disputed amount.

    IHG Hotel Complaints and Escalation

    For room condition, cleanliness, noise, maintenance, staff conduct, accessibility, security or missing amenity concerns, report the problem to hotel management as soon as possible. Giving the hotel an opportunity to inspect or correct the problem during the stay may lead to a faster resolution.

    If the concern remains unresolved:

    1. Ask for the hotel’s duty manager or general manager.
    2. Request a written response or hotel complaint reference.
    3. Keep photographs, bills, messages and a dated timeline.
    4. Submit the IHG Issues Form after contacting the hotel.
    5. Provide the previous hotel response and state the resolution requested.

    Many IHG-branded hotels are independently owned and operated. The hotel may control staffing, maintenance, billing and on-property service, while IHG Customer Care can review an unresolved complaint involving an IHG brand or qualifying reservation.

    IHG One Rewards and Missing Points Help

    Contact IHG One Rewards UK at 01753 317 107 for account access, missing points, Reward Nights, membership details and account activity.

    IHG advises members to allow approximately five working days after checkout for qualifying stay points to appear. Promotional bonus points may take longer and can require up to six weeks, depending on the offer.

    When requesting missing points, have the hotel name, stay dates, reservation number, final bill and IHG One Rewards number ready. Most rates booked through third-party travel websites do not qualify for points, so check the rate and booking channel before submitting a claim.

    Reward Night and Points & Cash Cancellations

    Reward Night cancellation rules can vary by hotel and reservation. Review the deadline shown on the booking before cancelling.

    When an eligible Reward Night is cancelled within the permitted period, the redeemed points are generally returned to the member’s account. For Points & Cash bookings, points purchased as part of the reservation may be returned as points rather than refunded as cash.

    A hotel may still charge a late-cancellation or no-show fee when the booking is cancelled after the property’s deadline.

    Third-Party Booking Problems

    If the reservation was made through an online travel agency, tour operator, travel adviser, airline package or another third party, that company may control changes, cancellations, refunds and payment details.

    Contact both the booking provider and hotel when necessary. Keep the third-party itinerary number as well as any IHG or hotel confirmation number. Do not assume that a cancellation made through one company automatically updated every connected reservation system.

    Accessibility, Health and Safety Concerns

    Contact the hotel directly before arrival to confirm an accessible room, step-free access, bathroom features, service-animal arrangements, allergy concerns or other essential accommodation. Record the name or department that confirmed the request.

    For an immediate fire, medical, security, gas, electrical or other safety emergency, leave the area when appropriate and contact hotel staff and local emergency services. Do not wait for IHG’s general online complaint process.

    IHG Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible IHG reviews on this page. There is not enough CSN review data to identify reliable complaint or customer-service trends.

    Helpful reviews may describe experiences involving reservations, cancellations, refunds, hotel billing, room conditions, staff response, accessibility, hotel management, missing points, Reward Nights and whether IHG or the hotel resolved the issue.

    Privacy, Booking and Scam Warnings

    • Use IHG.com, the official IHG One Rewards app, the hotel’s verified contact details or a known booking provider.
    • Be cautious with fake hotel websites, reservation-change messages, loyalty-point alerts and refund offers.
    • Do not provide passwords, one-time verification codes, complete card numbers or remote access to a device.
    • Verify unexpected payment requests directly with the hotel or booking provider using an independently confirmed number.
    • A legitimate hotel refund should not require gift cards, cryptocurrency or an unrelated person-to-person payment.
    • Do not post reservation numbers, membership numbers, passport details, payment information, room numbers, home addresses or travel dates in a public review.
    • Remove barcodes, addresses and account details from invoices or screenshots before posting them publicly.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by IHG Hotels & Resorts, InterContinental Hotels Group PLC, IHG One Rewards or any IHG-branded hotel.

    Share Your IHG Customer Service Experience

    Have you contacted IHG or an IHG-branded hotel about a reservation, cancellation, bill, refund, room complaint, missing points, Reward Night or unresolved stay issue? Leave a review below and explain which hotel or support route you used, how long the response took and whether the issue was resolved.

    Comments are moderated. Do not include reservation numbers, IHG One Rewards numbers, payment information, passport details, room numbers, travel dates, phone numbers, email addresses or names of individual hotel employees.

    Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with IHG Hotels & Resorts, InterContinental Hotels Group PLC, IHG One Rewards or any independently owned or operated IHG-branded hotel. IHG does not provide customer support through this website. Contact information is provided to help consumers reach the company or hotel directly, and reviews reflect the experiences and opinions of individual contributors. This page is not legal, travel, financial, payment-dispute, insurance, health or safety advice.

  • Wyndham Customer Service Phone Number & Reservations

    If you need help with a Wyndham hotel reservation, hotel stay, refund request, billing issue, Wyndham Rewards account, missing points, Best Rate claim, website problem, app issue, room complaint, cancellation, or guest relations concern, start with the correct Wyndham Hotels & Resorts support route. Wyndham Hotels & Resorts includes many hotel brands, and many hotels are independently owned and operated, so support may involve Wyndham customer care, the specific hotel property, Wyndham Rewards, or the booking provider depending on how the reservation was made.

    Wyndham Customer Service Phone Numbers and Support

    Wyndham Hotels & Resorts lists 1-800-407-9832 for reservations from the U.S. and Canada. Wyndham also lists 1-800-466-1589 for Customer Care/Help.

    For the fastest help with a specific stay, contact the hotel property first when possible. For unresolved stay complaints, billing issues, refund requests, rewards issues, website problems, or corporate escalation, use Wyndham Customer Care or the correct Wyndham online support form.

    Choose the Correct Wyndham Support Route

    Use the route below that best matches your Wyndham issue.

    • New reservation: Call 1-800-407-9832 or book through WyndhamHotels.com.
    • Existing reservation: Use your confirmation email, Wyndham account, or contact the hotel property or Wyndham reservations.
    • Hotel stay complaint: Contact the property first, then submit the issue through Wyndham’s “About My Stay” form or call Customer Care.
    • Billing, refund, or deposit issue: Contact the hotel if the charge came from the property, then escalate to Wyndham Customer Care if unresolved.
    • Wyndham Rewards issue: Use Wyndham Rewards Help or call 1-866-996-7937.
    • Missing points or missing stay: Use Wyndham Rewards support and have your member number, confirmation number, and stay details ready.
    • Website or app problem: Use Wyndham’s website help form.
    • Best Rate claim: Use Wyndham’s Best Rate claim form within the required timeframe after booking.
    • Third-party booking issue: Contact the travel site or booking provider first if the reservation was not booked directly through Wyndham or the hotel.
    • Timeshare or vacation ownership issue: Confirm whether your issue is with Wyndham Hotels & Resorts or a separate Wyndham vacation ownership/timeshare company before contacting support.
    • Corporate-level complaint: Use the Wyndham Corporate Office Headquarters link in the related resources section after contacting the hotel and Wyndham Customer Care.

    What to Have Ready Before Contacting Wyndham

    Having the right details ready can help Wyndham, the local hotel, Wyndham Rewards, or a booking provider research your reservation, billing issue, complaint, or loyalty account faster.

    • Confirmation number
    • Guest name on the reservation
    • Hotel brand and property name
    • Hotel address, city, and state
    • Check-in and check-out dates
    • Room type and rate type, if known
    • How the reservation was made: WyndhamHotels.com, hotel directly, phone, app, travel agent, employer portal, or third-party site
    • Wyndham Rewards member number, if relevant
    • Receipt, folio, or billing statement
    • Credit card charge date and amount for billing concerns
    • Photos of room, property, or maintenance issues, with private details covered
    • Names of hotel staff or managers you contacted, if appropriate
    • Case number from any prior Wyndham contact

    Do not post confirmation numbers, Wyndham Rewards numbers, credit card details, home addresses, phone numbers, emails, room numbers, ID documents, passport details, medical information, or photos of other guests in public reviews.

    Common Reasons Customers Contact Wyndham

    • New reservations
    • Reservation changes or cancellations
    • Lost confirmation number
    • Refund or no-show charge disputes
    • Billing issue or duplicate charge
    • Deposit or incidental hold questions
    • Requesting a receipt or hotel folio
    • Room cleanliness complaints
    • Maintenance or amenity complaints
    • Noise, safety, or property condition concerns
    • Check-in or front desk complaints
    • Wyndham Rewards missing points
    • Wyndham Rewards account login issues
    • Best Rate Guarantee questions
    • Website or app errors
    • Third-party booking problems

    Reservations, Changes, and Cancellations

    For Wyndham reservations booked directly through WyndhamHotels.com, the Wyndham app, the hotel directly, or Wyndham reservations by phone, use the reservation tools or call 1-800-407-9832. If you do not have your confirmation number, have the guest name, hotel, arrival date, and email address ready.

    Cancellation and change rules can vary by hotel, brand, rate type, booking channel, travel dates, offer terms, and whether the hotel is independently owned and operated. Prepaid, advance-purchase, discounted, group, or third-party rates may have different rules. Always save your confirmation email and cancellation confirmation.

    Hotel Stay Complaints and Property Issues

    If your complaint involves a specific Wyndham hotel stay, start with the front desk or hotel general manager while you are still at the property when possible. Hotel-level issues may include room cleanliness, odors, pests, maintenance, broken amenities, noise, breakfast issues, parking, safety concerns, accessibility issues, staff conduct, check-in problems, or deposit questions.

    If the property does not resolve the issue, submit the issue through Wyndham’s “About My Stay” form or call Wyndham Customer Care at 1-800-466-1589. Include the hotel name, address, dates of stay, confirmation number, photos, receipt, and a clear description of what happened.

    Billing, Deposits, Incidental Holds, and Refunds

    Hotel billing issues can involve room rates, taxes, resort or mandatory fees, parking fees, pet fees, smoking or damage fees, incidental holds, deposits, duplicate charges, third-party booking charges, cancellation charges, or no-show fees. Start with the hotel if the charge came directly from the property.

    If the hotel cannot resolve the issue, contact Wyndham Customer Care and keep your folio, card statement, confirmation email, cancellation proof, screenshots, and hotel correspondence. Do not post payment card details or billing screenshots publicly.

    Wyndham Rewards, Missing Points, and Account Help

    Wyndham Rewards issues may involve missing points, missing stays, account login, locked accounts, account merging, redemption, free-night awards, member rates, partner earning, or reward account security. Wyndham lists Wyndham Rewards Member Services at 1-866-996-7937.

    If your Wyndham Rewards account is locked or suspended, Wyndham sign-in messaging may direct you to 1-844-405-4141. Keep your member number, account email, stay details, confirmation number, and case history ready. Do not post member numbers, account screenshots, or security-question answers publicly.

    Best Rate Claims and Website Problems

    Wyndham’s contact page includes a Best Rate claim form and says Best Rate claims must be filed within 24 hours of booking a reservation. Keep screenshots of the competing rate, the booking time, hotel details, room type, cancellation terms, taxes, fees, and confirmation number.

    For website or app problems, use Wyndham’s website help form. Save the error message, device type, browser or app version, booking page, screenshots with private details covered, and any failed payment or reservation confirmation details.

    Third-Party Booking Issues

    If you booked a Wyndham hotel through a third-party travel site, online travel agency, employer travel portal, tour operator, points platform, or credit-card travel portal, that provider may control changes, cancellations, refunds, payment records, and some rate rules. Contact the booking provider first when the reservation was not made directly through Wyndham or the hotel.

    You should still contact the hotel directly for check-in details, late arrival, accessibility needs, parking, pet policies, local fees, and property-specific questions. Keep both the third-party confirmation and the hotel confirmation if they are different.

    Receipts, Folios, and Recent Stay Records

    If you need a receipt or folio after a Wyndham hotel stay, contact the hotel property directly or use Wyndham Customer Care if the hotel does not respond. Have the guest name, stay dates, hotel location, confirmation number, and payment card last four digits ready.

    For business travel, reimbursement, tax records, or employer billing, request the full folio rather than only the booking confirmation. A confirmation email may not show the final amount paid after taxes, fees, deposits, resort fees, parking, pet fees, or incidental charges.

    Accessibility, Safety, and Urgent Hotel Concerns

    For accessibility needs at a specific Wyndham hotel, contact the hotel before arrival to confirm room features, elevator access, service animal policies, parking, mobility access, and any property-specific details. Hotel features can vary by brand, location, ownership, and property design.

    If you have an urgent safety concern during a stay, contact the hotel front desk immediately. If there is an emergency, contact local emergency services first. Document the issue and follow up with Wyndham Customer Care after the immediate situation is addressed.

    Wyndham Hotels vs. Club Wyndham and Timeshare Support

    Wyndham Hotels & Resorts hotel support is not always the same as Club Wyndham, WorldMark, timeshare ownership, vacation club, or vacation rental support. If your issue involves ownership contracts, maintenance fees, timeshare points, sales presentations, resort ownership, or vacation club reservations, confirm which Wyndham-branded company is responsible before contacting hotel customer service.

    If your issue is a hotel reservation made through WyndhamHotels.com or a Wyndham hotel brand, use the Wyndham Hotels & Resorts routes listed on this page. If your issue is timeshare or vacation ownership, use the contact information shown in your ownership account or contract.

    Scam and Travel Safety Warnings

    Be careful with fake Wyndham booking sites, fake customer service numbers, suspicious cancellation emails, fake refund texts, Wyndham Rewards phishing, and lookalike travel websites. Scammers may try to steal payment card details, Wyndham Rewards logins, confirmation numbers, or personal travel information.

    • Use WyndhamHotels.com, the Wyndham app, or verified phone numbers from Wyndham.
    • Be cautious of sponsored search results or social media ads offering unrealistic hotel rates.
    • Do not share your Wyndham Rewards password, verification code, full card number, or ID documents with unknown callers.
    • Check the hotel address carefully before booking because fake travel pages may use similar names.
    • If a refund or cancellation message looks suspicious, go directly to WyndhamHotels.com or call Wyndham support.
    • If you entered payment details on a suspicious website, contact your card issuer immediately.

    How to Escalate a Wyndham Complaint

    If the local Wyndham hotel property does not resolve your issue, contact Wyndham Customer Care at 1-800-466-1589 or use the appropriate Wyndham contact form. Ask for a case number or confirmation and keep all messages organized.

    For hotel-stay complaints, include the hotel name, address, confirmation number, dates of stay, photos, receipt, front-desk contacts, manager contacts, and the specific resolution you are requesting. For Wyndham Rewards complaints, include the member number, stay details, and missing points or missing stay documentation.

    If the issue needs corporate-level review, you may also use the Wyndham Corporate Office Headquarters page linked below for headquarters and escalation information.

    Wyndham Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently shows a 1.0 out of 5-star rating for Wyndham based on 1 published review. The visible CSN review is older and describes a negative Microtel by Wyndham stay involving alleged bed bugs, multiple room changes, and difficulty getting the issue resolved.

    When leaving a review, describe the hotel brand, location, issue, support route used, how long it took, whether Wyndham or the property resolved the problem, and what other travelers should know. Do not post confirmation numbers, room numbers, Wyndham Rewards numbers, payment details, home addresses, phone numbers, emails, ID documents, medical details, or photos of other guests.

    Related Hotel Customer Service Pages

    Wyndham Customer Service FAQs

    What is the Wyndham customer service phone number?

    Wyndham lists 1-800-407-9832 for reservations from the U.S. and Canada. Wyndham also lists 1-800-466-1589 for Customer Care/Help.

    What is the Wyndham Rewards phone number?

    Wyndham Rewards Member Services can be reached at 1-866-996-7937. If a Wyndham Rewards account is locked or suspended, Wyndham sign-in messaging may direct members to 1-844-405-4141.

    How do I contact Wyndham about a bad hotel stay?

    Contact the hotel property first and ask for the front desk manager or general manager. If the issue is not resolved, contact Wyndham Customer Care or use the “About My Stay” form on Wyndham’s contact page.

    How do I change or cancel a Wyndham reservation?

    Use your Wyndham account, confirmation email, WyndhamHotels.com, the hotel property, or Wyndham reservations at 1-800-407-9832. Cancellation rules depend on the hotel, rate type, booking channel, and offer terms.

    Who handles Wyndham billing or refund issues?

    Start with the hotel property if the charge came from the hotel. If the issue is not resolved, contact Wyndham Customer Care. If you booked through a third-party travel site, that provider may control refund or cancellation decisions.

    How do I get help with missing Wyndham Rewards points?

    Use Wyndham Rewards Help or call 1-866-996-7937. Have your Wyndham Rewards member number, hotel, stay dates, and confirmation number ready.

    Is Wyndham Hotels customer service the same as Club Wyndham timeshare support?

    Not always. Wyndham Hotels & Resorts hotel support is different from timeshare, vacation ownership, and vacation club support in many cases. Check your reservation, owner account, or contract before contacting support.

    Where is Wyndham Hotels & Resorts headquartered?

    Wyndham Hotels & Resorts is headquartered at 22 Sylvan Way, Parsippany, NJ 07054. The corporate phone number commonly listed for Wyndham Hotels & Resorts is 1-973-753-6000.

    Does CustomerServiceNumbers.com handle Wyndham reservations or refunds?

    No. CustomerServiceNumbers.com is not affiliated with Wyndham and cannot change reservations, issue refunds, award points, or open guest relations cases. Contact Wyndham Hotels & Resorts, the hotel property, Wyndham Rewards, or your booking provider directly.

    Page Update Note

    This Wyndham customer service page was updated on June 27, 2026, to reflect current Wyndham reservations and Customer Care phone numbers, Wyndham Rewards support, official contact forms, corporate headquarters information, hotel complaint escalation, billing and refund guidance, scam warnings, COH link information, and live CSN review information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Wyndham Hotels & Resorts, Wyndham Rewards, WyndhamHotels.com, any Wyndham hotel brand, any Wyndham hotel property, any franchise owner, Club Wyndham, Travel + Leisure Co., or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For reservations, refunds, billing, hotel-stay complaints, Wyndham Rewards points, Best Rate claims, accessibility needs, timeshare issues, vacation ownership issues, or account-specific concerns, always verify details directly with Wyndham, the hotel property, your booking provider, or the appropriate official support route before taking action.

    Share Your Wyndham Customer Service Experience

    Have you contacted Wyndham about a reservation, room complaint, refund, billing issue, missing receipt, Wyndham Rewards points, missing stay, accessibility concern, cancellation, Best Rate claim, app problem, website issue, or unresolved hotel-stay problem? Share your experience below to help other travelers.

    Privacy reminder: Do not post your confirmation number, room number, Wyndham Rewards member number, home address, phone number, email address, payment details, ID documents, passport details, medical details, photos of other guests, or any other sensitive information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Wyndham Hotels & Resorts, Wyndham Rewards, WyndhamHotels.com, any Wyndham hotel brand, any Wyndham hotel property, any hotel franchise owner, Club Wyndham, Travel + Leisure Co., or any hotel booking provider. This page is for informational and consumer-review purposes only. Phone numbers, support routes, reservation rules, refund policies, cancellation terms, loyalty program rules, hotel fees, timeshare contacts, and website links can change. Always confirm important details directly with Wyndham, the hotel property, your booking provider, or the appropriate official source before taking action.

  • Quality Inn Customer Service, Reservations & Reviews

    If you need help with a Quality Inn reservation, hotel stay, refund request, billing issue, missing receipt, Choice Privileges account, missing points, room complaint, cleanliness concern, cancellation, no-show charge, or guest relations issue, start with Choice Hotels support. Quality Inn is a Choice Hotels brand, and many support issues must be routed through Choice Hotels, the individual Quality Inn property, or Choice Privileges depending on how the reservation was made.

    Quality Inn Customer Service Phone Numbers and Support

    Choice Hotels lists 1-877-424-6423 for hotel reservations, available 24/7. Choice also lists 1-800-300-8800 for Customer Relations. For faster service, Choice recommends using its online contact form so the request reaches the right team.

    For the fastest help with a specific hotel stay, contact the Quality Inn property first when possible, then contact Choice Hotels Customer Relations if the hotel does not resolve the issue.

    Choose the Correct Quality Inn Support Route

    Use the route below that best matches your Quality Inn issue.

    • New reservation or reservation lookup: Call 1-877-424-6423 or use the Choice Hotels reservation tools.
    • Existing reservation change: Use the Manage Reservations page or call reservations if you cannot find your confirmation number.
    • Hotel stay complaint: Contact the hotel property first, then use Choice Hotels Customer Relations if unresolved.
    • Billing or refund issue: Use the Choice Hotels contact form and select the billing issue topic.
    • Missing receipt: Use the contact form and select “Request recent receipt.”
    • Missing Choice Privileges points: Use the contact form or Choice Privileges support and select missing points or missing stay.
    • Choice Privileges account help: Call 1-888-770-6800 or use Choice Privileges support.
    • Choice Privileges Mastercard: Call 1-833-714-3490.
    • Third-party booking issue: Contact the travel site or booking provider first if the stay was not booked directly through Choice Hotels or the hotel.
    • Corporate-level complaint: Use the Quality Inn or Choice Hotels Corporate Office Headquarters link in the related resources section after contacting Customer Relations.

    What to Have Ready Before Contacting Quality Inn or Choice Hotels

    Having the right details ready can help Choice Hotels or the local Quality Inn property research your reservation, billing issue, complaint, or loyalty account faster.

    • Confirmation number
    • Guest name on the reservation
    • Hotel name, city, state, and address
    • Check-in and check-out dates
    • Room type and rate type, if known
    • How the reservation was made: ChoiceHotels.com, hotel directly, phone, app, travel agent, or third-party site
    • Choice Privileges member number, if relevant
    • Receipt, folio, or billing statement
    • Credit card charge date and amount for billing concerns
    • Photos of room, property, or maintenance issues, with private details covered
    • Names of hotel staff or managers you contacted, if appropriate
    • Case number from any prior Choice Hotels contact

    Do not post confirmation numbers, Choice Privileges numbers, credit card details, home addresses, phone numbers, emails, room numbers, ID documents, passport details, medical information, or photos of other guests in public reviews.

    Common Reasons Customers Contact Quality Inn

    • Reservation changes or cancellations
    • Lost confirmation number
    • Refund or no-show charge dispute
    • Billing issue or duplicate charge
    • Deposit or incidental hold question
    • Requesting a recent receipt
    • Room cleanliness complaint
    • Maintenance or amenity complaint
    • Noise, safety, or property condition concern
    • Check-in or front desk complaint
    • Choice Privileges missing points
    • Choice Privileges account login issue
    • Missing stay credit
    • Best Rate Guarantee question
    • Accessibility or language assistance need

    Reservations, Changes, and Cancellations

    For Quality Inn reservations booked through ChoiceHotels.com, the Choice app, the hotel directly, or Choice reservations by phone, use the Manage Reservations page or call 1-877-424-6423. If you do not have your confirmation number, Choice says reservations can use details such as arrival date, state, and last name to help locate the booking.

    Cancellation and change rules can vary by rate type, hotel, booking channel, travel dates, and offer terms. Advance Purchase and prepaid rates may be non-cancellable, non-changeable, and non-refundable. Always check the rate terms before booking and save a copy of the confirmation email.

    Hotel Stay Complaints and Property Issues

    If your complaint involves a specific Quality Inn stay, start with the hotel front desk or general manager while you are still at the property when possible. Hotel-level issues may include room cleanliness, odors, maintenance, broken amenities, noise, breakfast issues, parking, safety concerns, accessibility issues, staff conduct, check-in problems, or deposit questions.

    If the property does not resolve the issue, contact Choice Hotels Customer Relations at 1-800-300-8800 or use the online contact form. Include the hotel name, address, dates of stay, confirmation number, photos, receipt, and a clear description of what happened.

    Billing, Deposits, Incidental Holds, and Refunds

    Hotel billing issues can involve room rates, taxes, resort or mandatory fees, parking fees, pet fees, smoking or damage fees, incidental holds, deposits, duplicate charges, third-party booking charges, or no-show charges. Start with the hotel if the charge came directly from the property.

    If the hotel cannot resolve the issue, use Choice Hotels Customer Relations and select the billing topic in the contact form. Keep your folio, card statement, confirmation email, cancellation proof, screenshots, and any hotel correspondence. Do not post payment card details or billing screenshots publicly.

    Choice Privileges, Missing Points, and Missing Stay Help

    For Choice Privileges account questions, call 1-888-770-6800 or use the Choice Privileges support tools. For missing points or missing stay credit, use the online contact form and provide your member information, hotel details, stay dates, and confirmation number.

    Choice Privileges reservations can also be made at 1-800-521-2121. For Choice Privileges Mastercard questions, call 1-833-714-3490. Credit card billing, account access, reward certificates, and card disputes are usually handled by the card issuer rather than the local hotel.

    Third-Party Booking Issues

    If you booked Quality Inn through a third-party travel site, online travel agency, employer travel portal, tour operator, or points platform, that provider may control changes, cancellations, refunds, payment records, and some rate rules. Contact the booking provider first when the reservation was not made directly through Choice Hotels or the hotel.

    Still contact the hotel directly for check-in details, late arrival, accessibility needs, parking, pet policies, local fees, and property-specific questions. Keep both the third-party confirmation and the hotel confirmation if they are different.

    Receipts, Folios, and Recent Stay Records

    If you need a receipt or folio after a Quality Inn stay, use the Choice Hotels contact form and select “Request recent receipt,” or contact the hotel property directly. Have the guest name, stay dates, hotel location, confirmation number, and payment card last four digits ready.

    For business travel, expense reimbursement, tax records, or employer billing, request the full folio rather than only a reservation confirmation. A confirmation email may not show the final amount paid after taxes, fees, deposits, or incidental charges.

    Accessibility, Language Assistance, and Safety Concerns

    Choice lists hearing impaired support through 711 and language assistance for Spanish and French support. For accessibility needs at a specific Quality Inn, contact the hotel before arrival to confirm room features, elevator access, service animal policies, parking, mobility access, and any property-specific details.

    If you have an urgent safety concern during a stay, contact the hotel front desk immediately. If there is an emergency, contact local emergency services first. Document the issue and follow up with Choice Hotels Customer Relations after the immediate situation is addressed.

    Scam and Travel Safety Warnings

    Be careful with fake Quality Inn booking sites, fake customer service numbers, fake cancellation emails, suspicious refund texts, and lookalike travel websites. Scammers may try to steal payment card details, Choice Privileges logins, confirmation numbers, or personal travel information.

    • Use ChoiceHotels.com, the Choice Hotels app, or verified phone numbers from Choice Hotels.
    • Be cautious of sponsored search results or social media ads offering unrealistic hotel rates.
    • Do not share your Choice Privileges password, verification code, full card number, or ID documents with unknown callers.
    • Check the hotel address carefully before booking because fake travel pages may use similar names.
    • If a refund or cancellation message looks suspicious, go directly to ChoiceHotels.com or call Choice support.
    • If you entered payment details on a suspicious website, contact your card issuer immediately.

    How to Escalate a Quality Inn Complaint

    If the local Quality Inn property does not resolve your issue, contact Choice Hotels Customer Relations at 1-800-300-8800 or use the online contact form. Ask for a case number or confirmation and keep all messages organized.

    For hotel-stay complaints, include the hotel name, address, confirmation number, dates of stay, photos, receipt, front-desk contacts, manager contacts, and the specific resolution you are requesting. For Choice Privileges complaints, include the member number, stay details, and missing points or missing stay documentation.

    If the issue needs corporate-level review, you may also use the Quality Inn Corporate Office Headquarters or Choice Hotels Corporate Office Headquarters pages linked below for headquarters and escalation information.

    Quality Inn Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently does not have enough published Quality Inn reviews to summarize a clear customer trend. The live review section shows 0 reviews, so readers are encouraged to share their own Quality Inn customer service experience below.

    When leaving a review, describe the hotel location, issue, support route used, how long it took, whether Quality Inn or Choice Hotels resolved the problem, and what other travelers should know. Do not post confirmation numbers, room numbers, Choice Privileges numbers, payment details, home addresses, phone numbers, emails, ID documents, or photos of other guests.

    Related Hotel Customer Service Pages

    Quality Inn Customer Service FAQs

    What is the Quality Inn customer service phone number?

    Quality Inn support is handled through Choice Hotels. The hotel reservations number is 1-877-424-6423, available 24/7. Choice Hotels Customer Relations can be reached at 1-800-300-8800.

    Is Quality Inn part of Choice Hotels?

    Yes. Quality Inn is a Choice Hotels brand, so reservations, guest relations, and loyalty support are handled through Choice Hotels and the individual hotel property.

    How do I contact Quality Inn about a bad hotel stay?

    Contact the hotel property first and ask for the front desk manager or general manager. If the issue is not resolved, contact Choice Hotels Customer Relations or use the online contact form.

    How do I find or change a Quality Inn reservation?

    Use the Choice Hotels Manage Reservations page with your confirmation number and last name. If you do not have your confirmation number, call 1-877-424-6423.

    Who handles Quality Inn billing or refund issues?

    Start with the hotel property if the charge came from the hotel. If the issue is not resolved, use Choice Hotels Customer Relations or the online contact form and select billing issues.

    How do I get help with missing Choice Privileges points?

    Use the Choice Hotels contact form and select missing points or missing stay. You can also contact the Choice Privileges Service Center at 1-888-770-6800.

    What is the Choice Privileges Mastercard customer service number?

    The Choice Privileges Mastercard customer service number listed by Choice is 1-833-714-3490, available 24/7.

    Where is Choice Hotels headquartered?

    Choice Hotels International lists its corporate headquarters at 915 Meeting St, North Bethesda, MD 20852. The corporate phone number is 301-592-5000.

    Does CustomerServiceNumbers.com handle Quality Inn reservations or refunds?

    No. CustomerServiceNumbers.com is not affiliated with Quality Inn or Choice Hotels and cannot change reservations, issue refunds, award points, or open guest relations cases. Contact Choice Hotels or the hotel property directly.

    Page Update Note

    This Quality Inn customer service page was updated on June 27, 2026, to reflect current Choice Hotels support numbers, Customer Relations, online contact form routing, Choice Privileges support, corporate headquarters information, guest feedback mailing address, billing and reservation guidance, scam warnings, COH link information, and live CSN review-status information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Quality Inn, Choice Hotels International, ChoiceHotels.com, Choice Privileges, any Quality Inn property, any hotel franchise owner, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For reservations, refunds, billing, hotel-stay complaints, Choice Privileges points, credit card questions, accessibility needs, or account-specific concerns, always verify details directly with Choice Hotels, the local hotel property, your booking provider, or your card issuer before taking action.

    Share Your Quality Inn Customer Service Experience

    Have you contacted Quality Inn or Choice Hotels about a reservation, room complaint, refund, billing issue, missing receipt, Choice Privileges points, missing stay, accessibility concern, cancellation, or unresolved hotel-stay problem? Share your experience below to help other travelers.

    Privacy reminder: Do not post your confirmation number, room number, Choice Privileges member number, home address, phone number, email address, payment details, ID documents, passport details, medical details, photos of other guests, or any other sensitive information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Quality Inn, Choice Hotels International, ChoiceHotels.com, Choice Privileges, any Quality Inn hotel property, any hotel franchise owner, or any hotel booking provider. This page is for informational and consumer-review purposes only. Phone numbers, support routes, reservation rules, refund policies, cancellation terms, loyalty program rules, hotel fees, and website links can change. Always confirm important details directly with Choice Hotels, the hotel property, your booking provider, or your card issuer before taking action.

  • Motel 6 Customer Service – Reviews And Complaints

    Before booking a stay at Motel 6, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Motel 6 is a budget hotel chain offering affordable accommodations with locations across the United States and Canada.

    How to Contact Motel 6

    You can reach Motel 6 customer service using the following details:

    • Phone Number: 1-800-899-9841
    • Email Support: Motel 6 offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: G6 Hospitality LLC, 4001 International Parkway, Carrollton, TX 75007
    • Website: https://www.motel6.com/

    Motel 6 Customer Support Reviews and Complaints

    When considering booking a stay at Motel 6, it’s helpful to review their customer service feedback. Motel 6 competes with other budget hotel chains like Super 8, Days Inn, and Holiday Inn Express. Customer reviews often highlight the affordability, convenience, and customer service provided by Motel 6, particularly for those seeking no-frills accommodations. However, some complaints focus on issues related to customer service, room cleanliness, and amenities.
    Comparing Motel 6 with other budget hotel chains can help you determine which offers the best accommodations, pricing, and customer support for your travel needs. Users frequently use TravelZoo for budget travel booking.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with Motel 6. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Reach LA Quinta Customer Service Reviews And Complaints

    Before booking a stay at La Quinta, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. La Quinta is a hotel chain offering affordable accommodations across the United States, Canada, and Latin America.

    How to Contact La Quinta

    You can reach La Quinta customer service using the following details:

    • Phone Number: 1-800-753-3757
    • Email Support: La Quinta offers support through their online contact form available on their website.
    • Corporate Address: La Quinta Inns & Suites, 909 Hidden Ridge, Irving, TX 75038
    • Website: https://www.lq.com/

    La Quinta Customer Support Reviews and Complaints

    When considering booking a stay at La Quinta, it’s helpful to review their customer service feedback. La Quinta competes with other hotel chains like Holiday Inn Express, Comfort Inn, and Hampton Inn. Customer reviews often highlight the affordability, convenience, and customer service provided by La Quinta, particularly for those seeking budget-friendly accommodations. However, some complaints focus on issues related to customer service, room cleanliness, and amenities.
    Comparing La Quinta with other hotel chains can help you determine which offers the best accommodations, pricing, and customer support for your travel needs. Evaluating customer reviews and complaints is an important step in making an informed decision about staying at La Quinta.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about staying at La Quinta.

    Note: This website listing is not associated with La Quinta. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    La Quinta does not provide support services directly through this website. For any questions or concerns about La Quinta services, contact their customer service representative directly.

  • Knights Inn Customer Service: Reservations, Refunds, Complaints and Hotel Help

    Knights Inn customer service can help with reservations, upcoming stays, hotel contact information, refund questions, deposit issues, room complaints, cleanliness concerns and guest feedback. Because many Knights Inn issues are location-specific, start with the hotel where you stayed or booked, then use the official brand contact form if the property does not resolve the issue.

    How to Contact Knights Inn Customer Service

    Best Knights Inn Support Route by Issue

    • New reservation: Call 855-644-4870 or book through the official Knights Inn website.
    • Existing reservation: Contact the hotel location directly using the phone number on that hotel’s page.
    • Refund or deposit issue: Start with the hotel manager and keep your receipt, confirmation number and card charge details.
    • Room condition or cleanliness complaint: Notify the front desk immediately, take photos, and ask for written documentation before checkout when possible.
    • Safety, bed bug or health concern: Report the issue to hotel staff right away and document the date, room number and names of employees contacted.
    • Unresolved complaint: Use the Knights Inn contact form and include the hotel name, city, stay dates, confirmation number and requested resolution.

    Information to Have Before Contacting Knights Inn

    • Hotel name, city and state
    • Confirmation number or reservation ID
    • Check-in and check-out dates
    • Room number, if applicable
    • Receipt, invoice or booking confirmation
    • Photos of room condition, cleanliness, damage or safety concerns
    • Deposit amount, charge date and last four digits of the card, if relevant
    • Names or titles of hotel employees or managers you spoke with

    Knights Inn Refunds, Deposits and Room Complaints

    Many Knights Inn properties are independently operated, so refund, deposit, room-condition, parking, pet-policy, breakfast, noise and local service issues often need to start with the hotel location first. Ask the front desk or manager for written confirmation of any promised refund, room change, deposit release or adjustment.

    If the hotel does not resolve the issue, use the official Knights Inn contact form. Include the exact property, stay dates, confirmation number, amount paid, photos, receipts and a clear description of the resolution you are requesting.

    Cleanliness, Safety and Bed Bug Concerns

    If you believe a room has a serious cleanliness, safety, pest or bed bug problem, report it to the hotel immediately and document the issue with photos or video. For urgent safety concerns, contact hotel management, local authorities or the appropriate local health or lodging regulator.

    If you leave the hotel because of a serious room condition, save all records before requesting a refund or filing a payment dispute. This includes photos, receipts, employee names, messages, call logs and any written response from the property.

    Knights Inn Reviews and Complaints

    CustomerServiceNumbers.com does not currently show visible Knights Inn customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating.

    Helpful review topics may include reservations, refunds, deposits, room condition, cleanliness, bed bugs, noise, front desk service, manager response, pet policies, parking, safety concerns and whether the hotel or brand resolved the problem.

    Privacy, Scam and Public Review Warnings

    • Do not post your full reservation number, full address, phone number, email address, payment card number or room number in a public review.
    • Use the official Knights Inn website or the specific hotel page before entering reservation or payment information.
    • Be careful with third-party booking sites, search ads or unofficial phone numbers that may charge extra fees or make refund issues harder to resolve.
    • If you believe a hotel charge is unauthorized, contact the hotel first when possible and keep documentation before contacting your card issuer.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Knights Inn, Sonesta, Red Lion Hotels or any individual Knights Inn hotel.

    Share Your Knights Inn Customer Service Experience

    Have you contacted Knights Inn about a reservation, refund, deposit, room problem, cleanliness issue, safety concern, bed bug complaint, front desk experience or manager response? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved.

    Comments are moderated. Do not include private reservation details, full payment information, passwords, verification codes, home addresses, room numbers during an active stay or sensitive personal information in your review.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Knights Inn, Sonesta, Red Lion Hotels or any individual Knights Inn hotel. Knights Inn does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors.

  • Holiday Inn Customer Service, Phone Number & Complaints

    Before contacting Holiday Inn customer service, decide whether your issue involves a reservation, billing problem, cancellation, refund, deposit, IHG One Rewards account, missing points, local hotel complaint, accessibility concern, or third-party booking. Holiday Inn is an IHG Hotels & Resorts brand, so many Holiday Inn customer service, reservations, rewards, refund, and complaint issues are handled through IHG support channels.

    Holiday Inn Customer Service Phone Number and Support

    Use the contact options below for Holiday Inn customer service, IHG guest services, reservations, IHG One Rewards, billing issues, refunds, deposits, and hotel complaints.

    Choose the Correct Holiday Inn Support Route

    Holiday Inn support can involve the local hotel, IHG reservations, IHG guest services, IHG One Rewards, the IHG app, or a third-party travel site. Choosing the right route can help you get a faster answer.

    • New reservation or reservation change: Call Holiday Inn reservations at 1-800-465-4329 or use IHG’s online booking tools.
    • Guest service complaint after a stay: Call IHG Guest Services at 1-877-424-2449 or use IHG’s online issues form.
    • Billing issue: Contact the hotel directly first. IHG says individual hotels are responsible for guest billing, and unresolved billing problems can be submitted through the online issues form.
    • Current stay problem: Contact the front desk, manager on duty, or general manager at the hotel before checkout when possible.
    • IHG One Rewards issue: Use IHG customer care or the IHG One Rewards service number for missing points, reward nights, account access, promotions, and app issues.
    • Third-party booking issue: If you booked through Expedia, Booking.com, Priceline, a travel agency, or another outside platform, you may also need to contact that company because cancellation and refund rules can depend on where you booked.
    • Corporate office concern: Use Holiday Inn or IHG customer care first, then document the issue and escalate through IHG corporate contacts if the matter remains unresolved.

    What to Have Ready Before Contacting Holiday Inn

    Before calling the Holiday Inn phone number or contacting IHG customer service, gather the information that applies to your issue.

    • Hotel name, city, and street address
    • Stay dates, check-in date, and checkout date
    • Reservation confirmation number
    • Name used on the reservation
    • IHG One Rewards number, if applicable
    • Receipt, hotel folio, or billing statement
    • Cancellation policy, rate type, or booking confirmation email
    • Photos of room condition, maintenance issues, or property concerns, if relevant
    • Names or job titles of hotel employees you already spoke with, if appropriate
    • A short summary of what happened and the resolution you want

    Do not post private information in the public review section below. Remove confirmation numbers, room numbers, full receipts, hotel folios, payment card details, passport or ID images, travel itineraries, IHG One Rewards screenshots, accessibility or medical details, phone numbers, emails, and home addresses before sharing a public review.

    Common Reasons Customers Contact Holiday Inn Customer Service

    Customers may contact Holiday Inn customer service or IHG support for many hotel-related issues, including:

    • Making, changing, or canceling a Holiday Inn reservation
    • Refund requests after a canceled, interrupted, or disputed stay
    • Deposits, credit card holds, pending charges, or duplicate billing
    • Missing receipts or hotel folios
    • Room cleanliness, odor, noise, HVAC, plumbing, maintenance, or pest concerns
    • Breakfast, restaurant, parking, shuttle, pool, Wi-Fi, or amenity problems
    • IHG One Rewards points, missing stays, reward nights, account access, or promotions
    • IHG app login issues or reservation display problems
    • Accessibility, service animal, or special-request concerns
    • Staff behavior, front desk service, hotel policy disputes, or unresolved complaints

    Reservations, Cancellations, Refunds, and Deposits

    For Holiday Inn reservations, call 1-800-465-4329 or manage your booking through IHG.com or the IHG One Rewards app. If your reservation was booked directly through IHG, support can usually review the confirmation, dates, rate type, and cancellation policy.

    Refunds and deposits can depend on the specific hotel, the rate you booked, the cancellation deadline, local policy, and whether you booked directly or through a third-party travel site. If you booked a nonrefundable or special-event rate, ask the hotel or IHG customer care to explain the policy in writing.

    For credit card holds and deposits, remember that a temporary authorization may appear before the final hotel charge posts. If a hold remains longer than expected after checkout, contact the hotel first and then your card issuer if needed.

    Billing, Receipts, and Hotel Folio Help

    IHG says individual hotels are responsible for guest billing. If you believe there is a billing error, contact the Holiday Inn property directly first. Ask for a copy of the hotel folio and a written explanation of the charge.

    If the hotel does not resolve the issue, call IHG Guest Services at 1-877-424-2449 or submit an online issue through IHG customer care. Include your stay dates, confirmation number, hotel location, receipt, and the specific charge you are disputing.

    If you are disputing a charge with your card issuer, keep copies of all emails, receipts, cancellation confirmations, hotel folios, and case numbers.

    IHG One Rewards, Missing Points, and App Support

    Holiday Inn guests who are IHG One Rewards members may need help with missing points, missing stays, reward nights, member rates, account access, promotional offers, point expiration, or app problems. For IHG One Rewards and reservations service in the United States and Canada, call 1-888-211-9874.

    IHG says points from a recent stay may take several business days to post. If points are missing after the expected time, use IHG’s missing points process and provide your member number, hotel location, stay dates, confirmation number, and receipt.

    If you booked through a third-party travel site, your stay may not qualify for IHG One Rewards points. Check the rules for your rate type and booking channel before submitting a missing-points request.

    Holiday Inn Complaints and Escalation Tips

    If your issue is happening during your stay, contact the front desk or manager on duty right away. Same-day issues such as room condition, cleanliness, noise, broken amenities, parking, breakfast, or service problems are usually best handled by the local hotel before checkout.

    If the hotel does not resolve the complaint, call IHG Guest Services at 1-877-424-2449 or submit IHG’s online issues form. Include the hotel name, location, stay dates, confirmation number, photos, receipt, and a clear explanation of the resolution you are requesting.

    For serious concerns involving safety, unauthorized charges, accessibility problems, discrimination, major room condition issues, or repeated unresolved complaints, keep a written timeline. Include dates, times, names or job titles, case numbers, screenshots, and copies of any emails or receipts.

    Scam, Privacy, and Travel Safety Warning

    Be careful with unofficial Holiday Inn phone numbers, fake IHG support pages, social media messages, and search ads that claim to offer instant refunds. Scammers may ask for gift cards, cryptocurrency, payment app transfers, verification codes, remote access to your device, or unnecessary personal information.

    Do not post travel documents or private booking details publicly. Keep confirmation numbers, room numbers, hotel folios, receipts, payment cards, passport or ID images, travel itineraries, IHG One Rewards screenshots, medical details, accessibility paperwork, phone numbers, emails, and home addresses out of public comments.

    What to Expect When Contacting Holiday Inn

    Holiday Inn or IHG support may ask for your reservation confirmation number, hotel location, stay dates, IHG One Rewards number, receipt, and a description of the issue. For billing, refunds, or deposits, you may need the hotel folio and the payment method used. For missing points, you may need your member number and proof of stay.

    Some issues can be handled by IHG reservations or customer care. Others may be routed back to the individual Holiday Inn property because many Holiday Inn hotels are independently owned and operated and local management may control room charges, deposits, amenities, and service recovery.

    Holiday Inn Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently shows limited historical Holiday Inn feedback. The live CSN rating is based on one older review from 2015. The visible review describes a refund and cancellation dispute involving a weather-related travel problem and a hotel policy connected to a special event.

    Because there is only one older CSN review, this page does not summarize broad Holiday Inn customer sentiment. If you have contacted Holiday Inn customer service, called the Holiday Inn phone number, worked with IHG Guest Services, requested a refund, disputed a deposit, had an IHG One Rewards issue, or reported a hotel complaint, you can leave a review below. Please remove private reservation, payment, travel, medical, accessibility, and account details before posting.

    Frequently Asked Questions About Holiday Inn Customer Service

    What is the Holiday Inn customer service phone number?

    Holiday Inn reservations can be reached at 1-800-465-4329. For IHG Guest Services in the Americas, call 1-877-424-2449.

    How do I contact IHG about a Holiday Inn complaint?

    If the issue involves a current stay, contact the hotel manager first. If the issue remains unresolved, contact IHG Guest Services at 1-877-424-2449 or use IHG’s online issues form.

    How do I contact Holiday Inn about a refund?

    Start with the hotel where the reservation was made or where you stayed. If the hotel does not resolve the refund question, contact IHG Guest Services and provide your confirmation number, rate type, cancellation policy, receipt, and stay dates.

    Who handles Holiday Inn billing issues?

    IHG says individual hotels are responsible for guest billing. Contact the hotel directly for billing, folio, deposit, or credit card hold questions, then escalate to IHG customer care if needed.

    How do I get help with IHG One Rewards points from a Holiday Inn stay?

    Call IHG reservations and One Rewards service at 1-888-211-9874 or use IHG’s missing points process. Have your IHG One Rewards number, hotel location, stay dates, and receipt ready.

    Can I post my confirmation number or hotel receipt in a review?

    No. Do not post confirmation numbers, room numbers, full receipts, hotel folios, credit card details, passport or ID images, travel itineraries, IHG One Rewards screenshots, medical details, accessibility paperwork, phone numbers, emails, or home addresses in public comments.

    Related Customer Service Resources

    Page Update Note

    This Holiday Inn customer service page was updated on June 29, 2026, to verify current IHG and Holiday Inn phone numbers, add IHG One Rewards and guest services support routes, update complaint and billing guidance, remove unsupported broad review-theme claims, add hotel-specific privacy warnings, and replace generic CSNDB and COH homepage links with more relevant resources.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, support routes, complaint resources, and company contact information since 2004. CSN is not affiliated with Holiday Inn, IHG Hotels & Resorts, or any individual Holiday Inn property. This page is designed to help readers find the right Holiday Inn support route and share customer service experiences in a public review format.

    Share Your Experience

    Have you contacted Holiday Inn customer service, called the Holiday Inn phone number, worked with IHG Guest Services, requested a refund, disputed a deposit, had a billing issue, reported a room problem, or tried to resolve an IHG One Rewards issue? Share your experience below to help other travelers understand what happened and which support route worked best.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Holiday Inn, IHG Hotels & Resorts, InterContinental Hotels Group, or any individual Holiday Inn hotel. This page is for informational, review, and complaint-sharing purposes only. Phone numbers, hotel policies, refund rules, deposit practices, rewards terms, local property ownership, and support hours can change. Contact Holiday Inn, IHG, or the specific hotel directly for the most current information.

  • Holiday Inn Express Customer Service Phone Number, Reservations & Reviews

    Trying to reach Holiday Inn Express about a reservation, current stay, cancellation, refund, billing charge, missing receipt, IHG One Rewards account, points, app issue, room problem, breakfast concern, accessibility issue, or hotel complaint? Start with the Holiday Inn Express hotel where you stayed or booked when the issue is property-specific. Use IHG Customer Care, IHG One Rewards, or the IHG Help Center when your issue involves reservations, account access, rewards, booking changes, missing points, or escalation beyond the local hotel.

    Verified Holiday Inn Express Customer Service Phone Numbers and Contact Information

    Choose the Correct Holiday Inn Express Support Route

    • Current stay or same-day hotel problem: Contact the front desk or manager at the Holiday Inn Express property first.
    • New reservation: Book online, through the IHG One Rewards app, by calling the hotel, or by calling 1-800-465-4329.
    • Reservation change or cancellation: Use IHG.com, the IHG One Rewards app, the hotel, or IHG Reservations.
    • Third-party booking: If you booked through Expedia, Hotels.com, Booking.com, Priceline, a credit card travel portal, or an employer travel tool, start with that booking provider.
    • Billing, folio, deposit, or incidental hold: Contact the hotel directly first because IHG says hotels are responsible for individual guest billing.
    • Service or quality concern: Contact hotel management first, then use IHG’s online issues form if the hotel has not resolved the concern.
    • IHG One Rewards points, status, or account issue: Contact IHG One Rewards or sign in to your IHG account.
    • Missing points: Allow the normal posting period, then use IHG’s missing-points process if the stay still does not appear.
    • Corporate escalation: Use IHG corporate office information after hotel and guest-relations routes have been tried.

    What to Have Ready Before Contacting Holiday Inn Express or IHG

    • Holiday Inn Express hotel name, city, state, and street address
    • Confirmation number or reservation number
    • Check-in and checkout dates
    • Name on the reservation
    • IHG One Rewards number, if applicable
    • Booking channel, such as IHG.com, IHG app, hotel direct, Expedia, Booking.com, Priceline, or employer travel portal
    • Receipt, stay folio, cancellation email, or payment confirmation
    • The last four digits of the card charged, if there is a billing issue
    • Photos of room, cleanliness, maintenance, pest, safety, or accessibility concerns, with private details covered
    • The outcome you are requesting, such as refund review, points correction, bill correction, manager follow-up, or complaint documentation

    Common Reasons Guests Contact Holiday Inn Express Customer Service

    • Booking a Holiday Inn Express reservation
    • Changing, canceling, or confirming a reservation
    • Refund, no-show, deposit, or cancellation-fee questions
    • Room type, overbooking, late arrival, or wrong hotel-location problems
    • Check-in, checkout, late checkout, or mobile app issues
    • Billing errors, duplicate charges, incidental holds, or missing receipts
    • IHG One Rewards points, status, benefits, or login help
    • Missing points or stay-credit requests
    • Cleanliness, housekeeping, pest, maintenance, hot water, noise, or service complaints
    • Breakfast, Wi-Fi, parking, pet policy, pool, fitness center, or accessibility questions

    Holiday Inn Express Hotel Stay, Room, and Property Complaints

    For problems during a current stay, contact the front desk or manager while you are still at the hotel whenever possible. Property-level issues such as room cleanliness, pests, noise, air conditioning, hot water, TV problems, breakfast service, parking, or staff response are usually handled first by the hotel team.

    If the hotel does not resolve the issue, document the hotel location, date, room type, receipt, confirmation number, and what happened. IHG’s customer care guidance says service and quality concerns are best handled by hotel management first, and that guests who still need help can use IHG’s online issues form.

    Reservation, Cancellation, and Refund Help

    Holiday Inn Express reservation support depends on where the booking was made. If you booked directly through IHG.com, the IHG One Rewards app, the hotel, or IHG Reservations, use IHG’s reservation tools or call the reservations number. If you booked through a third-party travel site, that company may control changes, cancellations, refunds, or credits.

    Cancellation deadlines, advance-purchase restrictions, no-show fees, early-departure fees, deposit rules, and refund eligibility can vary by hotel, rate type, booking channel, and local policy. Review the rate details and confirmation email before assuming a reservation is refundable.

    Third-Party Travel Site Booking Problems

    If you booked Holiday Inn Express through Expedia, Hotels.com, Booking.com, Priceline, a credit card travel portal, employer travel platform, or another third party, start with that company for payment, date-change, cancellation, and refund questions. The hotel may not be able to change or refund a prepaid third-party reservation.

    If the hotel cannot find your reservation, ask the travel site for the hotel confirmation number, not only the agency confirmation number. Keep both sets of confirmation details until the stay is complete.

    Billing, Deposits, Incidental Holds, and Missing Receipts

    IHG says hotels are responsible for the individual billing of guests. For billing issues, contact the Holiday Inn Express hotel directly by phone or use IHG’s online issues form. Billing problems may involve incidental holds, duplicate charges, taxes, parking fees, early-departure charges, no-show charges, damage charges, or missing folios.

    Pending card authorizations may take time to release depending on the bank. If a charge appears incorrect, document the amount, date, hotel location, stay dates, and last four digits of the card. Do not post full receipts, folios, confirmation numbers, or card details publicly.

    IHG One Rewards, Missing Points, and App Help

    For IHG One Rewards account issues, contact IHG One Rewards customer care or sign in through IHG.com or the IHG One Rewards app. Common issues include missing points, account access, points redemption, reward nights, elite benefits, promotions, account security, app login, and adding an IHG One Rewards number to an existing reservation.

    IHG says points from a recent stay may take time to post, and missing-points requests should be submitted through the official missing-points process when points do not appear after the expected posting period. Stays booked through some third-party sites may not qualify the same way as direct IHG bookings.

    Breakfast, Amenities, Parking, Pets, and Location-Specific Questions

    Holiday Inn Express is known for simple travel essentials such as complimentary breakfast, coffee, Wi-Fi, fitness options, and business-friendly accommodations, but amenities vary by hotel. Check the individual hotel page or call the property before booking if you need a pool, parking, pet-friendly room, shuttle, accessible room, laundry, meeting space, early check-in, late checkout, or specific breakfast hours.

    Do not rely only on a general brand page for location-specific details. Policies can differ between airport properties, highway hotels, urban hotels, franchise-operated hotels, newly renovated hotels, and international Holiday Inn Express locations.

    Safety, Accessibility, and Urgent Hotel Issues

    If a hotel issue involves safety, security, fire, flooding, criminal activity, medical emergency, or immediate danger, contact hotel staff and local emergency services as appropriate. If you need an accessible room or accommodation, contact the hotel before arrival and keep written confirmation when possible.

    For serious cleanliness, pest, safety, discrimination, or accessibility complaints, document the issue with photos or written notes, report it to the hotel manager, and escalate to IHG if the hotel does not respond appropriately.

    Holiday Inn Express Scam and Travel Privacy Warning

    Be careful with fake hotel booking sites, fake reservation emails, fake cancellation notices, fake travel-prize offers, and unofficial phone numbers claiming to be Holiday Inn Express or IHG support. Use IHG’s official website, app, customer care pages, hotel locator, and verified phone numbers.

    Do not share confirmation numbers, IHG One Rewards numbers, full receipts, room numbers, future travel dates, home addresses, phone numbers, emails, payment-card details, or photos of other guests in public comments. Hotel and travel information can reveal private location and travel plans.

    How to Escalate a Holiday Inn Express Complaint

    1. Contact the front desk or manager at the Holiday Inn Express hotel first for stay-specific problems.
    2. Keep the confirmation number, stay dates, hotel location, receipt, photos, and notes from any conversations.
    3. For billing issues, contact the hotel directly because hotels are responsible for individual guest billing.
    4. If the hotel cannot resolve the issue, use IHG’s online issues form or call IHG Guest Relations.
    5. For IHG One Rewards issues, contact IHG One Rewards support and include your account number only through official channels.
    6. For third-party reservations, also contact the booking site or travel agency that took payment.
    7. If the complaint involves corporate policy, repeated unresolved problems, or brand-level escalation, use IHG corporate office information after the hotel and IHG support routes have been tried.

    What to Expect When Contacting Holiday Inn Express or IHG

    Holiday Inn Express or IHG support may ask for your confirmation number, hotel location, stay dates, IHG One Rewards number, payment information, and a description of what happened. For property-specific issues, IHG may route the matter back to the hotel, hotel management company, or franchise operator for review.

    Refunds, points adjustments, discounts, credits, or compensation are not guaranteed. The outcome may depend on the hotel, rate plan, booking channel, timing of the complaint, documentation, and whether the hotel had a chance to correct the issue during the stay.

    Holiday Inn Express Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently shows a small number of older Holiday Inn Express reviews. The visible CSN feedback includes complaints about reservation or location confusion and a very poor stay experience. Because the review sample is limited and dated, readers should use it as historical consumer feedback rather than a complete picture of current Holiday Inn Express customer service.

    Holiday Inn Express Compared With Other Mid-Range Hotel Brands

    Holiday Inn Express competes with other mid-range, limited-service, and business-travel hotel brands. If you are comparing customer service phone numbers, reservation support, refund policies, loyalty programs, or complaint escalation, these related pages may also be useful:

    Frequently Asked Questions About Holiday Inn Express Customer Service

    What is the Holiday Inn Express customer service phone number?

    Holiday Inn Express reservations in the U.S. and Canada are handled through 1-800-465-4329, also shown as 1-800-HOLIDAY. IHG One Rewards and U.S./Canada customer care can be reached at 1-888-211-9874.

    Who should I contact about a current Holiday Inn Express stay?

    For a current stay, room issue, cleanliness problem, noise complaint, maintenance issue, breakfast concern, or hotel-specific problem, contact the hotel front desk or manager first.

    Who handles Holiday Inn Express reservation changes or cancellations?

    If you booked directly with IHG, use IHG.com, the IHG One Rewards app, the hotel, or IHG Reservations. If you booked through a third-party travel site, start with that booking provider.

    How do I fix a Holiday Inn Express billing issue?

    Contact the hotel directly first because IHG says hotels are responsible for individual guest billing. If the hotel does not resolve the issue, use IHG’s online issues form or Guest Relations route.

    How do I contact IHG One Rewards?

    For IHG One Rewards account, points, status, or missing-points issues, call 1-888-211-9874 in the U.S. and Canada or use IHG’s official customer care resources.

    Is Holiday Inn Express part of IHG?

    Yes. Holiday Inn Express is an IHG Hotels & Resorts brand.

    Where is Holiday Inn Express corporate office?

    Holiday Inn Express corporate office information is generally tied to IHG’s Americas office at 3 Ravinia Drive, Suite 100, Atlanta, GA 30346-2149. Corporate office contact is best used after hotel and IHG customer-care routes have been tried.

    Page Update Note

    This Holiday Inn Express customer service page was updated on June 28, 2026 to verify IHG reservation, customer care, guest relations, and corporate contact details, clarify hotel-versus-IHG support routes, expand guidance for reservations, billing, IHG One Rewards, third-party bookings, and stay complaints, summarize limited CSN review feedback, add travel privacy warnings, and remove outdated or unsupported review claims.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and not affiliated with Holiday Inn Express, IHG Hotels & Resorts, InterContinental Hotels Group, or any hotel brand listed on this site. We help consumers find support routes, compare service experiences, and share reviews.

    Share Your Holiday Inn Express Customer Service Experience

    Have you contacted Holiday Inn Express or IHG about a reservation, stay problem, refund, billing charge, IHG One Rewards account, missing points, missing receipt, room issue, or complaint? Share your experience below. Please do not include private information such as confirmation numbers, IHG One Rewards numbers, room numbers, full receipts, payment details, travel dates tied to future plans, home addresses, phone numbers, emails, or photos of other guests or employees.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Holiday Inn Express, IHG Hotels & Resorts, or InterContinental Hotels Group. The information on this page is provided for consumer reference only. Holiday Inn Express and IHG do not provide customer support through this website. For reservation-specific, stay-specific, payment, refund, IHG One Rewards, accessibility, safety, or hotel concerns, contact Holiday Inn Express or IHG directly through official support channels.

  • Reach Comfort Inn Customer Service – Reviews And Complaints

    Before staying at Comfort Inn and Suites, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Comfort Inn and Suites is a mid-range hotel brand under Choice Hotels, offering comfortable accommodations at affordable prices.

    How to Contact Comfort Inn and Suites

    You can reach Comfort Inn and Suites customer service using the following details:

    • Phone Number: 1-877-424-6423
    • Email Support: Comfort Inn and Suites offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: Comfort Inn and Suites, 1 Choice Hotels Circle, Suite 400, Rockville, MD 20850
    • Website: https://www.choicehotels.com/comfort-inn

    Comfort Inn and Suites Customer Support Reviews and Complaints

    When considering staying at Comfort Inn and Suites, it’s helpful to review their customer service feedback. Comfort Inn and Suites competes with other mid-range hotel brands like Holiday Inn Express, Hampton Inn, and Fairfield Inn. Customer reviews often highlight the cleanliness, comfort, and value of staying at Comfort Inn and Suites. However, some complaints focus on issues related to customer service, room maintenance, and booking errors.
    Comparing Comfort Inn and Suites with other hotel brands can help you determine which hotel offers the best accommodations, pricing, and customer support for your travel needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next stay.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about staying at Comfort Inn and Suites.

    Note: This website listing is not associated with Comfort Inn and Suites. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Comfort Inn and Suites does not provide support services directly through this website. For any questions or concerns about Comfort Inn and Suites products or services, contact their customer service representative directly.

  • Embassy Suites Customer Service – Complaints And Reviews

    Before staying at Embassy Suites, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Embassy Suites is a hotel brand under the Hilton Worldwide portfolio, known for offering spacious suites, complimentary breakfast, and evening receptions.

    How to Contact Embassy Suites

    You can reach Embassy Suites customer service using the following details:

    • Phone Number: 1-800-362-2779
    • Email Support: Embassy Suites offers support through their online contact form available on their website.
    • Customer Service Hours: 24/7 support available
    • Corporate Address: Embassy Suites by Hilton, 7930 Jones Branch Drive, McLean, VA 22102
    • Website: https://www.embassysuites.com/

    Embassy Suites Customer Support Reviews and Complaints

    When considering staying at Embassy Suites, it’s helpful to review their customer service feedback. Embassy Suites competes with other hotel brands like Marriott, Hyatt, and Holiday Inn. Customer reviews often highlight the spaciousness of the suites, complimentary services, and family-friendly atmosphere at Embassy Suites. However, some complaints focus on issues related to customer service, room cleanliness, and reservation management.
    Comparing Embassy Suites with other hotel brands can help you determine which offers the best accommodations, pricing, and customer support for your travel needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next hotel stay.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about staying at Embassy Suites.

    Note: This website listing is not associated with Embassy Suites. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Embassy Suites does not provide support services directly through this website. For any questions or concerns about Embassy Suites services, contact their customer service representative directly.