Category: Hotels Customer Service Information – Reviews And Complaints

Access essential contact information for top hotels, including major brands like Marriott, Hilton and Hyatt. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other hotel providers.

  • DoubleTree by Hilton Customer Service, Reservations & Complaints

    DoubleTree by Hilton customer service can assist with hotel reservations, cancellations, stay feedback, billing questions and Hilton Honors concerns. The correct contact depends on whether you booked directly with Hilton, booked through a travel website or need help with a specific DoubleTree hotel.

    Verified DoubleTree and Hilton contact information

    Start with the hotel for property-specific problems. Contact the DoubleTree front desk or hotel manager first for room conditions, cleanliness, maintenance, noise, parking, lost property, onsite service, hotel charges or an immediate safety concern. Use the hotel directory above to locate the property’s current telephone number.

    Which DoubleTree Support Route Should You Use?

    • New or direct DoubleTree reservation: Call 1-800-222-8733 or use the official DoubleTree website.
    • Existing direct Hilton reservation: Manage it through Hilton.com, the Hilton Honors app, the hotel or Hilton Reservations and Customer Care.
    • Current hotel stay: Speak with the front desk and ask for the manager on duty when necessary.
    • Hotel complaint after checkout: Contact the hotel manager first and then submit Hilton’s Stay Feedback form if unresolved.
    • Billing error or incorrect hotel charge: Contact the hotel that processed the payment before submitting Hilton’s Billing Issue form.
    • Hilton Honors points or account problem: Call 1-800-446-6677 or use Hilton Honors support.
    • Priceline, Agoda or another travel-site reservation: Contact the company that issued the reservation.

    DoubleTree Reservations and Cancellations

    For a new DoubleTree reservation, call 1-800-222-8733 or visit the official DoubleTree by Hilton website. Hilton Reservations and Customer Care is also available at 1-800-774-1500.

    Before calling about an existing reservation, have the guest’s name, hotel location, arrival date and confirmation number available. Do not publish a confirmation number in an online review or public comment.

    Reservations booked directly with Hilton may generally be reviewed through Hilton.com, the Hilton Honors app, the hotel or Hilton customer care. Cancellation deadlines and fees vary according to the hotel, rate, travel dates and terms accepted during booking.

    Check the rate rules before canceling. Advance Purchase and other restricted rates may be nonrefundable. Missing a cancellation deadline can also result in a late-cancellation or no-show charge. A customer-service representative cannot guarantee that a fee will be waived.

    Reservations Made Through Priceline, Agoda or Another Travel Site

    If a reservation was made through Priceline, Agoda, Expedia, Booking.com or another travel agency, contact that company for changes, cancellations and most refund requests. Hilton’s third-party booking guidance explains that these reservations must be changed or canceled through the original booking company.

    The DoubleTree hotel can confirm whether it received the reservation and answer property questions, but it may not be able to alter the travel agency’s payment or cancellation terms. Third-party bookings may also be ineligible for Hilton Honors points, stay credit and certain member benefits.

    Current Stay and Hotel Complaints

    Contact the hotel immediately for concerns involving:

    • Room cleanliness, pests or odors
    • Heating, air conditioning, plumbing or hot-water problems
    • Noise or disruption
    • Breakfast, parking, shuttle or advertised amenities
    • Accessibility needs
    • Staff conduct or service
    • A room type that does not match the reservation
    • An urgent safety or security concern

    Give the hotel an opportunity to inspect and correct the problem while you are still there. Ask for the manager on duty if the front desk cannot resolve it. Record the date, time, employee’s name and proposed resolution.

    If the matter remains unresolved after checkout, contact the hotel’s general manager and submit the official Hilton Stay Feedback form. Include the hotel, stay dates, confirmation number, a concise description of the problem and the steps already taken.

    Compensation, refunds, points and fee adjustments depend on the circumstances and are not guaranteed.

    DoubleTree Billing Problems and Incidental Holds

    Contact the hotel directly when a folio contains an incorrect room rate, duplicate charge, parking charge, food-and-beverage charge or other property-level billing error. Hilton’s current guidance instructs guests to approach the property first.

    If the hotel does not resolve the matter, use Hilton’s official Billing Issue form. Keep the final folio, reservation confirmation and relevant correspondence, but redact payment-card information before sending documents through an unverified channel.

    An incidental authorization is not always a completed charge. The hotel can confirm when it released an authorization, while the card issuer determines when the available balance is restored. Ask both parties for their applicable processing timelines.

    If you do not recognize a charge, contact the hotel identified on the statement. If the charge appears unauthorized or the hotel cannot identify it, notify your card issuer promptly.

    Refund Requests

    Begin with the company that collected the payment:

    • Hotel-collected payment: Contact the DoubleTree property.
    • Hilton direct reservation: Contact Hilton Reservations and Customer Care or the hotel.
    • Travel-agency payment: Contact the original booking website.

    Ask for written confirmation of any approved refund, including the amount and date submitted. The time required for a credit to appear can depend on the hotel, booking company, payment method and financial institution.

    How to Get a DoubleTree Receipt

    Receipts for eligible stays may be available through a Hilton Honors account or the Hilton Honors app. Hilton says online receipts are generally available for stays completed within the previous 12 months.

    If a receipt is missing, the stay was not connected to your Hilton Honors account or you were not a member, contact the hotel directly. See Hilton’s instructions for obtaining a stay receipt.

    Hilton Honors Support

    Call Hilton Honors at 1-800-446-6677 for help with:

    • Missing points or stay credit
    • Account access
    • Member benefits
    • Reward reservations
    • Name or account corrections
    • Questions about eligible stays

    Hilton advises allowing up to five business days after checkout for a North American stay to appear and up to two weeks for a stay outside North America. If the stay is still missing, sign in and submit a missing-stay request. Requests generally must be submitted within six months of the stay.

    Visit the Hilton Honors support and FAQ page for current account guidance.

    Hilton Honors App and Digital Key Problems

    For an app, online check-in or Digital Key problem, confirm that the Hilton Honors app is updated and that the reservation appears in the correct account. The hotel front desk can provide a physical key and help with hotel-specific room access. Account-access and membership problems should be directed to Hilton Honors support.

    If you receive a Hilton verification code that you did not request, do not share it. Change the account password and contact Hilton through its official website or verified telephone number.

    DoubleTree Lost and Found

    Contact the hotel directly as soon as possible about property left in a room, meeting space, restaurant, parking area or shuttle. Provide the stay dates, room number, item description and a private callback method.

    Do not place sensitive identifying information in a public review. Lost-and-found procedures and shipping arrangements are handled by the individual property rather than a national DoubleTree department.

    Accessibility and Safety Concerns

    Contact the hotel before arrival to confirm a specific accessible room feature, entrance, parking arrangement or other accommodation. Individual DoubleTree properties vary in layout, facilities and available services.

    During a stay, report an accessibility problem to the manager on duty. For an immediate threat to personal safety, contact hotel security or the front desk and call 911 or the appropriate local emergency service.

    How to Escalate an Unresolved DoubleTree Complaint

    1. Report the issue to the hotel’s front desk or appropriate onsite department.
    2. Ask for the manager on duty or the hotel’s general manager.
    3. Document the hotel, dates, room or reservation details, employees contacted and requested resolution.
    4. Use Hilton Stay Feedback for an unresolved recent-stay complaint.
    5. Use the Hilton Help Center, Reservations and Customer Care, Hilton Honors or the Billing Issue form for the applicable problem.
    6. If normal service routes do not resolve a significant issue, consult the verified DoubleTree corporate office reference. Corporate contact information should be a secondary escalation route, not the first destination for routine hotel service.

    A useful complaint is concise and specific. Explain what happened, when it happened, who was contacted, what response was provided and what reasonable resolution you are requesting. Avoid insults, threats or unrelated background.

    DoubleTree support scam warning: Use telephone numbers and links from Hilton’s official websites or a confirmed reservation. Be cautious with sponsored search results, unofficial customer-service numbers, unexpected cancellation messages and requests for gift cards, cryptocurrency, remote computer access, passwords or verification codes. Hilton representatives should not need your complete payment-card number in a public comment.

    About DoubleTree by Hilton

    DoubleTree by Hilton is a Hilton hotel brand with more than 580 hotels and resorts worldwide. Services, amenities, parking, pet policies, check-in times and cancellation rules can vary by property. Use the official DoubleTree location directory to review the details and direct contact information for a particular hotel.

    Hilton’s corporate headquarters is located at 7930 Jones Branch Drive, McLean, Virginia 22102. Most customer-service concerns should still begin with the individual hotel or the appropriate Hilton support department.

    DoubleTree Customer Reviews

    When reviewing a DoubleTree stay, identify the hotel location and approximate month of travel. Helpful reviews describe room condition, cleanliness, staff response, amenities, billing accuracy and how management handled any reported concern.

    Do not publish a reservation confirmation, Hilton Honors number, room number during an active stay, home address, email address, telephone number or payment-card information.

    Related Customer Service Pages

    Frequently Asked Questions

    What is the DoubleTree by Hilton customer service number?

    DoubleTree lists 1-800-222-8733, also written as 1-800-222-TREE, for reservations and assistance. A hotel-specific problem should normally be directed to that hotel.

    How do I complain about a DoubleTree hotel?

    Report the problem to the front desk and ask for the manager on duty. If it remains unresolved, contact the general manager and submit Hilton’s Stay Feedback form.

    Who handles an incorrect DoubleTree charge?

    Contact the hotel that processed the charge first. If the hotel does not resolve the error, submit Hilton’s official Billing Issue form.

    Can DoubleTree cancel a Priceline or Agoda reservation?

    The hotel may be able to answer property questions, but reservations made through a third-party travel company generally must be changed or canceled through that company.

    How do I get a receipt from DoubleTree?

    Check your Hilton Honors account or app. If the receipt is unavailable, contact the DoubleTree hotel directly.

    How do I report missing Hilton Honors points?

    Allow the applicable posting period after checkout and then submit a missing-stay request through your Hilton Honors account. Hilton Honors support is available at 1-800-446-6677.

    Who handles items left at a DoubleTree hotel?

    The individual hotel handles its lost and found. Contact the property directly with the stay dates and a detailed description of the item.

    Does DoubleTree guarantee a refund or complaint credit?

    No. Refunds, fee waivers, points and other compensation depend on the reservation terms and circumstances of the complaint.

    Customer service information reviewed and updated August 2026. Telephone numbers, department routing and hotel policies can change. Confirm important information through DoubleTree or Hilton’s official websites.

    Was this page helpful? Share your DoubleTree customer-service experience below without including private account, reservation or payment information.

    CustomerServiceNumbers.com is an independent customer-service information website and is not affiliated with, endorsed by or operated by DoubleTree by Hilton or Hilton Worldwide Holdings Inc.

  • IHG UK Customer Service Number, Reservations and Reviews

    IHG UK customer service can help with hotel reservations, cancellations, IHG One Rewards accounts, missing points, Reward Nights, billing concerns and unresolved stay complaints. IHG Hotels & Resorts operates brands including Holiday Inn, Holiday Inn Express, InterContinental, Crowne Plaza, Kimpton, Hotel Indigo, Staybridge Suites and voco.

    IHG UK Customer Service Phone Numbers and Support

    IHG does not publish one universal customer-service schedule covering every UK reservation, rewards, chat, hotel and complaint route. Availability and possible call charges can vary, so check the official contact page before calling.

    IHG UK Reservation Numbers by Hotel Brand

    Check IHG’s official contact page before calling because brand numbers, availability and telephone charges can change.

    Best IHG Support Route by Issue

    • New hotel booking: Use IHG.com, the IHG One Rewards app or the UK reservation number.
    • Existing reservation: Use Manage Your Stay with the confirmation number and guest’s surname.
    • Upcoming cancellation or date change: Review the exact cancellation deadline and rate rules before making changes.
    • Hotel bill or incorrect room charge: Contact the hotel directly first because the property is responsible for guest billing.
    • Room cleanliness or service concern during a stay: Contact the front desk or duty manager while still at the hotel when possible.
    • Unresolved hotel complaint: Contact hotel management, then submit the IHG Issues Form if additional help is needed.
    • Missing IHG One Rewards points: Allow the normal posting period, then submit the missing-points form.
    • Reward Night or Points & Cash booking: Review the reservation’s cancellation terms and contact IHG One Rewards support.
    • Third-party booking: Contact the booking website or travel agency first for changes, cancellations and refunds it controls.
    • Immediate safety or security problem: Contact hotel staff, local emergency services or the appropriate local authority rather than waiting for an online complaint response.

    Information to Have Before Contacting IHG

    • Reservation confirmation number
    • Guest name exactly as shown on the booking
    • Hotel name, city and country
    • Check-in and checkout dates
    • IHG One Rewards membership number, if applicable
    • Booking channel, such as IHG.com, the hotel or a third-party website
    • Rate type and cancellation deadline
    • Hotel invoice or final bill
    • Dates, amounts and descriptions of disputed charges
    • Photos or documentation supporting a room or service complaint
    • Names or titles of hotel employees or managers already contacted
    • Previous IHG case or complaint number

    Managing, Changing or Cancelling an IHG Reservation

    Use IHG’s Manage Your Stay page to locate an eligible reservation. You will generally need the confirmation number and the surname used for the booking.

    Before cancelling, review whether the reservation is flexible, prepaid, Advance Saver, non-refundable, a Reward Night or a Points & Cash booking. Cancellation deadlines and charges can differ by hotel, rate and arrival date.

    Save a screenshot or confirmation email after changing or cancelling a reservation. If the booking does not update correctly, contact the hotel and IHG promptly and keep a record of when the request was made.

    IHG Billing, Refund and Deposit Complaints

    IHG states that individual hotels are responsible for guest billing. Start by contacting the hotel’s front desk, accounts department or management team and request an itemised invoice.

    Compare the final bill with the reservation confirmation and check:

    • Room rate and number of nights
    • Taxes and local fees
    • Food, parking, minibar and other incidental charges
    • Deposits or card pre-authorisations
    • Early departure, late cancellation or no-show charges
    • Duplicate charges
    • Refunds, credits or compensation promised by the hotel

    A pending card authorisation may differ from the final hotel charge. Ask the hotel whether an amount is a temporary hold or a completed transaction. Your bank or card issuer may require additional time to release a pending authorisation after checkout.

    If the hotel does not resolve a billing issue, submit the IHG Customer Care Issues Form with the reservation information, final bill and a concise explanation of the disputed amount.

    IHG Hotel Complaints and Escalation

    For room condition, cleanliness, noise, maintenance, staff conduct, accessibility, security or missing amenity concerns, report the problem to hotel management as soon as possible. Giving the hotel an opportunity to inspect or correct the problem during the stay may lead to a faster resolution.

    If the concern remains unresolved:

    1. Ask for the hotel’s duty manager or general manager.
    2. Request a written response or hotel complaint reference.
    3. Keep photographs, bills, messages and a dated timeline.
    4. Submit the IHG Issues Form after contacting the hotel.
    5. Provide the previous hotel response and state the resolution requested.

    Many IHG-branded hotels are independently owned and operated. The hotel may control staffing, maintenance, billing and on-property service, while IHG Customer Care can review an unresolved complaint involving an IHG brand or qualifying reservation.

    IHG One Rewards and Missing Points Help

    Contact IHG One Rewards UK at 01753 317 107 for account access, missing points, Reward Nights, membership details and account activity.

    IHG advises members to allow approximately five working days after checkout for qualifying stay points to appear. Promotional bonus points may take longer and can require up to six weeks, depending on the offer.

    When requesting missing points, have the hotel name, stay dates, reservation number, final bill and IHG One Rewards number ready. Most rates booked through third-party travel websites do not qualify for points, so check the rate and booking channel before submitting a claim.

    Reward Night and Points & Cash Cancellations

    Reward Night cancellation rules can vary by hotel and reservation. Review the deadline shown on the booking before cancelling.

    When an eligible Reward Night is cancelled within the permitted period, the redeemed points are generally returned to the member’s account. For Points & Cash bookings, points purchased as part of the reservation may be returned as points rather than refunded as cash.

    A hotel may still charge a late-cancellation or no-show fee when the booking is cancelled after the property’s deadline.

    Third-Party Booking Problems

    If the reservation was made through an online travel agency, tour operator, travel adviser, airline package or another third party, that company may control changes, cancellations, refunds and payment details.

    Contact both the booking provider and hotel when necessary. Keep the third-party itinerary number as well as any IHG or hotel confirmation number. Do not assume that a cancellation made through one company automatically updated every connected reservation system.

    Accessibility, Health and Safety Concerns

    Contact the hotel directly before arrival to confirm an accessible room, step-free access, bathroom features, service-animal arrangements, allergy concerns or other essential accommodation. Record the name or department that confirmed the request.

    For an immediate fire, medical, security, gas, electrical or other safety emergency, leave the area when appropriate and contact hotel staff and local emergency services. Do not wait for IHG’s general online complaint process.

    IHG Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible IHG reviews on this page. There is not enough CSN review data to identify reliable complaint or customer-service trends.

    Helpful reviews may describe experiences involving reservations, cancellations, refunds, hotel billing, room conditions, staff response, accessibility, hotel management, missing points, Reward Nights and whether IHG or the hotel resolved the issue.

    Privacy, Booking and Scam Warnings

    • Use IHG.com, the official IHG One Rewards app, the hotel’s verified contact details or a known booking provider.
    • Be cautious with fake hotel websites, reservation-change messages, loyalty-point alerts and refund offers.
    • Do not provide passwords, one-time verification codes, complete card numbers or remote access to a device.
    • Verify unexpected payment requests directly with the hotel or booking provider using an independently confirmed number.
    • A legitimate hotel refund should not require gift cards, cryptocurrency or an unrelated person-to-person payment.
    • Do not post reservation numbers, membership numbers, passport details, payment information, room numbers, home addresses or travel dates in a public review.
    • Remove barcodes, addresses and account details from invoices or screenshots before posting them publicly.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by IHG Hotels & Resorts, InterContinental Hotels Group PLC, IHG One Rewards or any IHG-branded hotel.

    Share Your IHG Customer Service Experience

    Have you contacted IHG or an IHG-branded hotel about a reservation, cancellation, bill, refund, room complaint, missing points, Reward Night or unresolved stay issue? Leave a review below and explain which hotel or support route you used, how long the response took and whether the issue was resolved.

    Comments are moderated. Do not include reservation numbers, IHG One Rewards numbers, payment information, passport details, room numbers, travel dates, phone numbers, email addresses or names of individual hotel employees.

    Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with IHG Hotels & Resorts, InterContinental Hotels Group PLC, IHG One Rewards or any independently owned or operated IHG-branded hotel. IHG does not provide customer support through this website. Contact information is provided to help consumers reach the company or hotel directly, and reviews reflect the experiences and opinions of individual contributors. This page is not legal, travel, financial, payment-dispute, insurance, health or safety advice.

  • Wyndham Customer Service Phone Number & Reservations

    If you need help with a Wyndham hotel reservation, hotel stay, refund request, billing issue, Wyndham Rewards account, missing points, Best Rate claim, website problem, app issue, room complaint, cancellation, or guest relations concern, start with the correct Wyndham Hotels & Resorts support route. Wyndham Hotels & Resorts includes many hotel brands, and many hotels are independently owned and operated, so support may involve Wyndham customer care, the specific hotel property, Wyndham Rewards, or the booking provider depending on how the reservation was made.

    Wyndham Customer Service Phone Numbers and Support

    Wyndham Hotels & Resorts lists 1-800-407-9832 for reservations from the U.S. and Canada. Wyndham also lists 1-800-466-1589 for Customer Care/Help.

    For the fastest help with a specific stay, contact the hotel property first when possible. For unresolved stay complaints, billing issues, refund requests, rewards issues, website problems, or corporate escalation, use Wyndham Customer Care or the correct Wyndham online support form.

    Choose the Correct Wyndham Support Route

    Use the route below that best matches your Wyndham issue.

    • New reservation: Call 1-800-407-9832 or book through WyndhamHotels.com.
    • Existing reservation: Use your confirmation email, Wyndham account, or contact the hotel property or Wyndham reservations.
    • Hotel stay complaint: Contact the property first, then submit the issue through Wyndham’s “About My Stay” form or call Customer Care.
    • Billing, refund, or deposit issue: Contact the hotel if the charge came from the property, then escalate to Wyndham Customer Care if unresolved.
    • Wyndham Rewards issue: Use Wyndham Rewards Help or call 1-866-996-7937.
    • Missing points or missing stay: Use Wyndham Rewards support and have your member number, confirmation number, and stay details ready.
    • Website or app problem: Use Wyndham’s website help form.
    • Best Rate claim: Use Wyndham’s Best Rate claim form within the required timeframe after booking.
    • Third-party booking issue: Contact the travel site or booking provider first if the reservation was not booked directly through Wyndham or the hotel.
    • Timeshare or vacation ownership issue: Confirm whether your issue is with Wyndham Hotels & Resorts or a separate Wyndham vacation ownership/timeshare company before contacting support.
    • Corporate-level complaint: Use the Wyndham Corporate Office Headquarters link in the related resources section after contacting the hotel and Wyndham Customer Care.

    What to Have Ready Before Contacting Wyndham

    Having the right details ready can help Wyndham, the local hotel, Wyndham Rewards, or a booking provider research your reservation, billing issue, complaint, or loyalty account faster.

    • Confirmation number
    • Guest name on the reservation
    • Hotel brand and property name
    • Hotel address, city, and state
    • Check-in and check-out dates
    • Room type and rate type, if known
    • How the reservation was made: WyndhamHotels.com, hotel directly, phone, app, travel agent, employer portal, or third-party site
    • Wyndham Rewards member number, if relevant
    • Receipt, folio, or billing statement
    • Credit card charge date and amount for billing concerns
    • Photos of room, property, or maintenance issues, with private details covered
    • Names of hotel staff or managers you contacted, if appropriate
    • Case number from any prior Wyndham contact

    Do not post confirmation numbers, Wyndham Rewards numbers, credit card details, home addresses, phone numbers, emails, room numbers, ID documents, passport details, medical information, or photos of other guests in public reviews.

    Common Reasons Customers Contact Wyndham

    • New reservations
    • Reservation changes or cancellations
    • Lost confirmation number
    • Refund or no-show charge disputes
    • Billing issue or duplicate charge
    • Deposit or incidental hold questions
    • Requesting a receipt or hotel folio
    • Room cleanliness complaints
    • Maintenance or amenity complaints
    • Noise, safety, or property condition concerns
    • Check-in or front desk complaints
    • Wyndham Rewards missing points
    • Wyndham Rewards account login issues
    • Best Rate Guarantee questions
    • Website or app errors
    • Third-party booking problems

    Reservations, Changes, and Cancellations

    For Wyndham reservations booked directly through WyndhamHotels.com, the Wyndham app, the hotel directly, or Wyndham reservations by phone, use the reservation tools or call 1-800-407-9832. If you do not have your confirmation number, have the guest name, hotel, arrival date, and email address ready.

    Cancellation and change rules can vary by hotel, brand, rate type, booking channel, travel dates, offer terms, and whether the hotel is independently owned and operated. Prepaid, advance-purchase, discounted, group, or third-party rates may have different rules. Always save your confirmation email and cancellation confirmation.

    Hotel Stay Complaints and Property Issues

    If your complaint involves a specific Wyndham hotel stay, start with the front desk or hotel general manager while you are still at the property when possible. Hotel-level issues may include room cleanliness, odors, pests, maintenance, broken amenities, noise, breakfast issues, parking, safety concerns, accessibility issues, staff conduct, check-in problems, or deposit questions.

    If the property does not resolve the issue, submit the issue through Wyndham’s “About My Stay” form or call Wyndham Customer Care at 1-800-466-1589. Include the hotel name, address, dates of stay, confirmation number, photos, receipt, and a clear description of what happened.

    Billing, Deposits, Incidental Holds, and Refunds

    Hotel billing issues can involve room rates, taxes, resort or mandatory fees, parking fees, pet fees, smoking or damage fees, incidental holds, deposits, duplicate charges, third-party booking charges, cancellation charges, or no-show fees. Start with the hotel if the charge came directly from the property.

    If the hotel cannot resolve the issue, contact Wyndham Customer Care and keep your folio, card statement, confirmation email, cancellation proof, screenshots, and hotel correspondence. Do not post payment card details or billing screenshots publicly.

    Wyndham Rewards, Missing Points, and Account Help

    Wyndham Rewards issues may involve missing points, missing stays, account login, locked accounts, account merging, redemption, free-night awards, member rates, partner earning, or reward account security. Wyndham lists Wyndham Rewards Member Services at 1-866-996-7937.

    If your Wyndham Rewards account is locked or suspended, Wyndham sign-in messaging may direct you to 1-844-405-4141. Keep your member number, account email, stay details, confirmation number, and case history ready. Do not post member numbers, account screenshots, or security-question answers publicly.

    Best Rate Claims and Website Problems

    Wyndham’s contact page includes a Best Rate claim form and says Best Rate claims must be filed within 24 hours of booking a reservation. Keep screenshots of the competing rate, the booking time, hotel details, room type, cancellation terms, taxes, fees, and confirmation number.

    For website or app problems, use Wyndham’s website help form. Save the error message, device type, browser or app version, booking page, screenshots with private details covered, and any failed payment or reservation confirmation details.

    Third-Party Booking Issues

    If you booked a Wyndham hotel through a third-party travel site, online travel agency, employer travel portal, tour operator, points platform, or credit-card travel portal, that provider may control changes, cancellations, refunds, payment records, and some rate rules. Contact the booking provider first when the reservation was not made directly through Wyndham or the hotel.

    You should still contact the hotel directly for check-in details, late arrival, accessibility needs, parking, pet policies, local fees, and property-specific questions. Keep both the third-party confirmation and the hotel confirmation if they are different.

    Receipts, Folios, and Recent Stay Records

    If you need a receipt or folio after a Wyndham hotel stay, contact the hotel property directly or use Wyndham Customer Care if the hotel does not respond. Have the guest name, stay dates, hotel location, confirmation number, and payment card last four digits ready.

    For business travel, reimbursement, tax records, or employer billing, request the full folio rather than only the booking confirmation. A confirmation email may not show the final amount paid after taxes, fees, deposits, resort fees, parking, pet fees, or incidental charges.

    Accessibility, Safety, and Urgent Hotel Concerns

    For accessibility needs at a specific Wyndham hotel, contact the hotel before arrival to confirm room features, elevator access, service animal policies, parking, mobility access, and any property-specific details. Hotel features can vary by brand, location, ownership, and property design.

    If you have an urgent safety concern during a stay, contact the hotel front desk immediately. If there is an emergency, contact local emergency services first. Document the issue and follow up with Wyndham Customer Care after the immediate situation is addressed.

    Wyndham Hotels vs. Club Wyndham and Timeshare Support

    Wyndham Hotels & Resorts hotel support is not always the same as Club Wyndham, WorldMark, timeshare ownership, vacation club, or vacation rental support. If your issue involves ownership contracts, maintenance fees, timeshare points, sales presentations, resort ownership, or vacation club reservations, confirm which Wyndham-branded company is responsible before contacting hotel customer service.

    If your issue is a hotel reservation made through WyndhamHotels.com or a Wyndham hotel brand, use the Wyndham Hotels & Resorts routes listed on this page. If your issue is timeshare or vacation ownership, use the contact information shown in your ownership account or contract.

    Scam and Travel Safety Warnings

    Be careful with fake Wyndham booking sites, fake customer service numbers, suspicious cancellation emails, fake refund texts, Wyndham Rewards phishing, and lookalike travel websites. Scammers may try to steal payment card details, Wyndham Rewards logins, confirmation numbers, or personal travel information.

    • Use WyndhamHotels.com, the Wyndham app, or verified phone numbers from Wyndham.
    • Be cautious of sponsored search results or social media ads offering unrealistic hotel rates.
    • Do not share your Wyndham Rewards password, verification code, full card number, or ID documents with unknown callers.
    • Check the hotel address carefully before booking because fake travel pages may use similar names.
    • If a refund or cancellation message looks suspicious, go directly to WyndhamHotels.com or call Wyndham support.
    • If you entered payment details on a suspicious website, contact your card issuer immediately.

    How to Escalate a Wyndham Complaint

    If the local Wyndham hotel property does not resolve your issue, contact Wyndham Customer Care at 1-800-466-1589 or use the appropriate Wyndham contact form. Ask for a case number or confirmation and keep all messages organized.

    For hotel-stay complaints, include the hotel name, address, confirmation number, dates of stay, photos, receipt, front-desk contacts, manager contacts, and the specific resolution you are requesting. For Wyndham Rewards complaints, include the member number, stay details, and missing points or missing stay documentation.

    If the issue needs corporate-level review, you may also use the Wyndham Corporate Office Headquarters page linked below for headquarters and escalation information.

    Wyndham Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently shows a 1.0 out of 5-star rating for Wyndham based on 1 published review. The visible CSN review is older and describes a negative Microtel by Wyndham stay involving alleged bed bugs, multiple room changes, and difficulty getting the issue resolved.

    When leaving a review, describe the hotel brand, location, issue, support route used, how long it took, whether Wyndham or the property resolved the problem, and what other travelers should know. Do not post confirmation numbers, room numbers, Wyndham Rewards numbers, payment details, home addresses, phone numbers, emails, ID documents, medical details, or photos of other guests.

    Related Hotel Customer Service Pages

    Wyndham Customer Service FAQs

    What is the Wyndham customer service phone number?

    Wyndham lists 1-800-407-9832 for reservations from the U.S. and Canada. Wyndham also lists 1-800-466-1589 for Customer Care/Help.

    What is the Wyndham Rewards phone number?

    Wyndham Rewards Member Services can be reached at 1-866-996-7937. If a Wyndham Rewards account is locked or suspended, Wyndham sign-in messaging may direct members to 1-844-405-4141.

    How do I contact Wyndham about a bad hotel stay?

    Contact the hotel property first and ask for the front desk manager or general manager. If the issue is not resolved, contact Wyndham Customer Care or use the “About My Stay” form on Wyndham’s contact page.

    How do I change or cancel a Wyndham reservation?

    Use your Wyndham account, confirmation email, WyndhamHotels.com, the hotel property, or Wyndham reservations at 1-800-407-9832. Cancellation rules depend on the hotel, rate type, booking channel, and offer terms.

    Who handles Wyndham billing or refund issues?

    Start with the hotel property if the charge came from the hotel. If the issue is not resolved, contact Wyndham Customer Care. If you booked through a third-party travel site, that provider may control refund or cancellation decisions.

    How do I get help with missing Wyndham Rewards points?

    Use Wyndham Rewards Help or call 1-866-996-7937. Have your Wyndham Rewards member number, hotel, stay dates, and confirmation number ready.

    Is Wyndham Hotels customer service the same as Club Wyndham timeshare support?

    Not always. Wyndham Hotels & Resorts hotel support is different from timeshare, vacation ownership, and vacation club support in many cases. Check your reservation, owner account, or contract before contacting support.

    Where is Wyndham Hotels & Resorts headquartered?

    Wyndham Hotels & Resorts is headquartered at 22 Sylvan Way, Parsippany, NJ 07054. The corporate phone number commonly listed for Wyndham Hotels & Resorts is 1-973-753-6000.

    Does CustomerServiceNumbers.com handle Wyndham reservations or refunds?

    No. CustomerServiceNumbers.com is not affiliated with Wyndham and cannot change reservations, issue refunds, award points, or open guest relations cases. Contact Wyndham Hotels & Resorts, the hotel property, Wyndham Rewards, or your booking provider directly.

    Page Update Note

    This Wyndham customer service page was updated on June 27, 2026, to reflect current Wyndham reservations and Customer Care phone numbers, Wyndham Rewards support, official contact forms, corporate headquarters information, hotel complaint escalation, billing and refund guidance, scam warnings, COH link information, and live CSN review information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Wyndham Hotels & Resorts, Wyndham Rewards, WyndhamHotels.com, any Wyndham hotel brand, any Wyndham hotel property, any franchise owner, Club Wyndham, Travel + Leisure Co., or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For reservations, refunds, billing, hotel-stay complaints, Wyndham Rewards points, Best Rate claims, accessibility needs, timeshare issues, vacation ownership issues, or account-specific concerns, always verify details directly with Wyndham, the hotel property, your booking provider, or the appropriate official support route before taking action.

    Share Your Wyndham Customer Service Experience

    Have you contacted Wyndham about a reservation, room complaint, refund, billing issue, missing receipt, Wyndham Rewards points, missing stay, accessibility concern, cancellation, Best Rate claim, app problem, website issue, or unresolved hotel-stay problem? Share your experience below to help other travelers.

    Privacy reminder: Do not post your confirmation number, room number, Wyndham Rewards member number, home address, phone number, email address, payment details, ID documents, passport details, medical details, photos of other guests, or any other sensitive information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Wyndham Hotels & Resorts, Wyndham Rewards, WyndhamHotels.com, any Wyndham hotel brand, any Wyndham hotel property, any hotel franchise owner, Club Wyndham, Travel + Leisure Co., or any hotel booking provider. This page is for informational and consumer-review purposes only. Phone numbers, support routes, reservation rules, refund policies, cancellation terms, loyalty program rules, hotel fees, timeshare contacts, and website links can change. Always confirm important details directly with Wyndham, the hotel property, your booking provider, or the appropriate official source before taking action.

  • Quality Inn Customer Service, Reservations & Reviews

    If you need help with a Quality Inn reservation, hotel stay, refund request, billing issue, missing receipt, Choice Privileges account, missing points, room complaint, cleanliness concern, cancellation, no-show charge, or guest relations issue, start with Choice Hotels support. Quality Inn is a Choice Hotels brand, and many support issues must be routed through Choice Hotels, the individual Quality Inn property, or Choice Privileges depending on how the reservation was made.

    Quality Inn Customer Service Phone Numbers and Support

    Choice Hotels lists 1-877-424-6423 for hotel reservations, available 24/7. Choice also lists 1-800-300-8800 for Customer Relations. For faster service, Choice recommends using its online contact form so the request reaches the right team.

    For the fastest help with a specific hotel stay, contact the Quality Inn property first when possible, then contact Choice Hotels Customer Relations if the hotel does not resolve the issue.

    Choose the Correct Quality Inn Support Route

    Use the route below that best matches your Quality Inn issue.

    • New reservation or reservation lookup: Call 1-877-424-6423 or use the Choice Hotels reservation tools.
    • Existing reservation change: Use the Manage Reservations page or call reservations if you cannot find your confirmation number.
    • Hotel stay complaint: Contact the hotel property first, then use Choice Hotels Customer Relations if unresolved.
    • Billing or refund issue: Use the Choice Hotels contact form and select the billing issue topic.
    • Missing receipt: Use the contact form and select “Request recent receipt.”
    • Missing Choice Privileges points: Use the contact form or Choice Privileges support and select missing points or missing stay.
    • Choice Privileges account help: Call 1-888-770-6800 or use Choice Privileges support.
    • Choice Privileges Mastercard: Call 1-833-714-3490.
    • Third-party booking issue: Contact the travel site or booking provider first if the stay was not booked directly through Choice Hotels or the hotel.
    • Corporate-level complaint: Use the Quality Inn or Choice Hotels Corporate Office Headquarters link in the related resources section after contacting Customer Relations.

    What to Have Ready Before Contacting Quality Inn or Choice Hotels

    Having the right details ready can help Choice Hotels or the local Quality Inn property research your reservation, billing issue, complaint, or loyalty account faster.

    • Confirmation number
    • Guest name on the reservation
    • Hotel name, city, state, and address
    • Check-in and check-out dates
    • Room type and rate type, if known
    • How the reservation was made: ChoiceHotels.com, hotel directly, phone, app, travel agent, or third-party site
    • Choice Privileges member number, if relevant
    • Receipt, folio, or billing statement
    • Credit card charge date and amount for billing concerns
    • Photos of room, property, or maintenance issues, with private details covered
    • Names of hotel staff or managers you contacted, if appropriate
    • Case number from any prior Choice Hotels contact

    Do not post confirmation numbers, Choice Privileges numbers, credit card details, home addresses, phone numbers, emails, room numbers, ID documents, passport details, medical information, or photos of other guests in public reviews.

    Common Reasons Customers Contact Quality Inn

    • Reservation changes or cancellations
    • Lost confirmation number
    • Refund or no-show charge dispute
    • Billing issue or duplicate charge
    • Deposit or incidental hold question
    • Requesting a recent receipt
    • Room cleanliness complaint
    • Maintenance or amenity complaint
    • Noise, safety, or property condition concern
    • Check-in or front desk complaint
    • Choice Privileges missing points
    • Choice Privileges account login issue
    • Missing stay credit
    • Best Rate Guarantee question
    • Accessibility or language assistance need

    Reservations, Changes, and Cancellations

    For Quality Inn reservations booked through ChoiceHotels.com, the Choice app, the hotel directly, or Choice reservations by phone, use the Manage Reservations page or call 1-877-424-6423. If you do not have your confirmation number, Choice says reservations can use details such as arrival date, state, and last name to help locate the booking.

    Cancellation and change rules can vary by rate type, hotel, booking channel, travel dates, and offer terms. Advance Purchase and prepaid rates may be non-cancellable, non-changeable, and non-refundable. Always check the rate terms before booking and save a copy of the confirmation email.

    Hotel Stay Complaints and Property Issues

    If your complaint involves a specific Quality Inn stay, start with the hotel front desk or general manager while you are still at the property when possible. Hotel-level issues may include room cleanliness, odors, maintenance, broken amenities, noise, breakfast issues, parking, safety concerns, accessibility issues, staff conduct, check-in problems, or deposit questions.

    If the property does not resolve the issue, contact Choice Hotels Customer Relations at 1-800-300-8800 or use the online contact form. Include the hotel name, address, dates of stay, confirmation number, photos, receipt, and a clear description of what happened.

    Billing, Deposits, Incidental Holds, and Refunds

    Hotel billing issues can involve room rates, taxes, resort or mandatory fees, parking fees, pet fees, smoking or damage fees, incidental holds, deposits, duplicate charges, third-party booking charges, or no-show charges. Start with the hotel if the charge came directly from the property.

    If the hotel cannot resolve the issue, use Choice Hotels Customer Relations and select the billing topic in the contact form. Keep your folio, card statement, confirmation email, cancellation proof, screenshots, and any hotel correspondence. Do not post payment card details or billing screenshots publicly.

    Choice Privileges, Missing Points, and Missing Stay Help

    For Choice Privileges account questions, call 1-888-770-6800 or use the Choice Privileges support tools. For missing points or missing stay credit, use the online contact form and provide your member information, hotel details, stay dates, and confirmation number.

    Choice Privileges reservations can also be made at 1-800-521-2121. For Choice Privileges Mastercard questions, call 1-833-714-3490. Credit card billing, account access, reward certificates, and card disputes are usually handled by the card issuer rather than the local hotel.

    Third-Party Booking Issues

    If you booked Quality Inn through a third-party travel site, online travel agency, employer travel portal, tour operator, or points platform, that provider may control changes, cancellations, refunds, payment records, and some rate rules. Contact the booking provider first when the reservation was not made directly through Choice Hotels or the hotel.

    Still contact the hotel directly for check-in details, late arrival, accessibility needs, parking, pet policies, local fees, and property-specific questions. Keep both the third-party confirmation and the hotel confirmation if they are different.

    Receipts, Folios, and Recent Stay Records

    If you need a receipt or folio after a Quality Inn stay, use the Choice Hotels contact form and select “Request recent receipt,” or contact the hotel property directly. Have the guest name, stay dates, hotel location, confirmation number, and payment card last four digits ready.

    For business travel, expense reimbursement, tax records, or employer billing, request the full folio rather than only a reservation confirmation. A confirmation email may not show the final amount paid after taxes, fees, deposits, or incidental charges.

    Accessibility, Language Assistance, and Safety Concerns

    Choice lists hearing impaired support through 711 and language assistance for Spanish and French support. For accessibility needs at a specific Quality Inn, contact the hotel before arrival to confirm room features, elevator access, service animal policies, parking, mobility access, and any property-specific details.

    If you have an urgent safety concern during a stay, contact the hotel front desk immediately. If there is an emergency, contact local emergency services first. Document the issue and follow up with Choice Hotels Customer Relations after the immediate situation is addressed.

    Scam and Travel Safety Warnings

    Be careful with fake Quality Inn booking sites, fake customer service numbers, fake cancellation emails, suspicious refund texts, and lookalike travel websites. Scammers may try to steal payment card details, Choice Privileges logins, confirmation numbers, or personal travel information.

    • Use ChoiceHotels.com, the Choice Hotels app, or verified phone numbers from Choice Hotels.
    • Be cautious of sponsored search results or social media ads offering unrealistic hotel rates.
    • Do not share your Choice Privileges password, verification code, full card number, or ID documents with unknown callers.
    • Check the hotel address carefully before booking because fake travel pages may use similar names.
    • If a refund or cancellation message looks suspicious, go directly to ChoiceHotels.com or call Choice support.
    • If you entered payment details on a suspicious website, contact your card issuer immediately.

    How to Escalate a Quality Inn Complaint

    If the local Quality Inn property does not resolve your issue, contact Choice Hotels Customer Relations at 1-800-300-8800 or use the online contact form. Ask for a case number or confirmation and keep all messages organized.

    For hotel-stay complaints, include the hotel name, address, confirmation number, dates of stay, photos, receipt, front-desk contacts, manager contacts, and the specific resolution you are requesting. For Choice Privileges complaints, include the member number, stay details, and missing points or missing stay documentation.

    If the issue needs corporate-level review, you may also use the Quality Inn Corporate Office Headquarters or Choice Hotels Corporate Office Headquarters pages linked below for headquarters and escalation information.

    Quality Inn Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently does not have enough published Quality Inn reviews to summarize a clear customer trend. The live review section shows 0 reviews, so readers are encouraged to share their own Quality Inn customer service experience below.

    When leaving a review, describe the hotel location, issue, support route used, how long it took, whether Quality Inn or Choice Hotels resolved the problem, and what other travelers should know. Do not post confirmation numbers, room numbers, Choice Privileges numbers, payment details, home addresses, phone numbers, emails, ID documents, or photos of other guests.

    Related Hotel Customer Service Pages

    Quality Inn Customer Service FAQs

    What is the Quality Inn customer service phone number?

    Quality Inn support is handled through Choice Hotels. The hotel reservations number is 1-877-424-6423, available 24/7. Choice Hotels Customer Relations can be reached at 1-800-300-8800.

    Is Quality Inn part of Choice Hotels?

    Yes. Quality Inn is a Choice Hotels brand, so reservations, guest relations, and loyalty support are handled through Choice Hotels and the individual hotel property.

    How do I contact Quality Inn about a bad hotel stay?

    Contact the hotel property first and ask for the front desk manager or general manager. If the issue is not resolved, contact Choice Hotels Customer Relations or use the online contact form.

    How do I find or change a Quality Inn reservation?

    Use the Choice Hotels Manage Reservations page with your confirmation number and last name. If you do not have your confirmation number, call 1-877-424-6423.

    Who handles Quality Inn billing or refund issues?

    Start with the hotel property if the charge came from the hotel. If the issue is not resolved, use Choice Hotels Customer Relations or the online contact form and select billing issues.

    How do I get help with missing Choice Privileges points?

    Use the Choice Hotels contact form and select missing points or missing stay. You can also contact the Choice Privileges Service Center at 1-888-770-6800.

    What is the Choice Privileges Mastercard customer service number?

    The Choice Privileges Mastercard customer service number listed by Choice is 1-833-714-3490, available 24/7.

    Where is Choice Hotels headquartered?

    Choice Hotels International lists its corporate headquarters at 915 Meeting St, North Bethesda, MD 20852. The corporate phone number is 301-592-5000.

    Does CustomerServiceNumbers.com handle Quality Inn reservations or refunds?

    No. CustomerServiceNumbers.com is not affiliated with Quality Inn or Choice Hotels and cannot change reservations, issue refunds, award points, or open guest relations cases. Contact Choice Hotels or the hotel property directly.

    Page Update Note

    This Quality Inn customer service page was updated on June 27, 2026, to reflect current Choice Hotels support numbers, Customer Relations, online contact form routing, Choice Privileges support, corporate headquarters information, guest feedback mailing address, billing and reservation guidance, scam warnings, COH link information, and live CSN review-status information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Quality Inn, Choice Hotels International, ChoiceHotels.com, Choice Privileges, any Quality Inn property, any hotel franchise owner, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For reservations, refunds, billing, hotel-stay complaints, Choice Privileges points, credit card questions, accessibility needs, or account-specific concerns, always verify details directly with Choice Hotels, the local hotel property, your booking provider, or your card issuer before taking action.

    Share Your Quality Inn Customer Service Experience

    Have you contacted Quality Inn or Choice Hotels about a reservation, room complaint, refund, billing issue, missing receipt, Choice Privileges points, missing stay, accessibility concern, cancellation, or unresolved hotel-stay problem? Share your experience below to help other travelers.

    Privacy reminder: Do not post your confirmation number, room number, Choice Privileges member number, home address, phone number, email address, payment details, ID documents, passport details, medical details, photos of other guests, or any other sensitive information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Quality Inn, Choice Hotels International, ChoiceHotels.com, Choice Privileges, any Quality Inn hotel property, any hotel franchise owner, or any hotel booking provider. This page is for informational and consumer-review purposes only. Phone numbers, support routes, reservation rules, refund policies, cancellation terms, loyalty program rules, hotel fees, and website links can change. Always confirm important details directly with Choice Hotels, the hotel property, your booking provider, or your card issuer before taking action.

  • Motel 6 Customer Service, Reservations and Guest Complaints

    If you need to change a Motel 6 reservation, cancel before arrival, dispute a charge or report a problem with a room, use the contact that controls that part of the stay. The Reservation Center handles rates and bookings, the local property handles immediate on-site problems, and Guest Relations handles complaints about a stay.

    Motel 6 Customer Service Numbers

    Motel 6 does not currently publish one universal telephone schedule for its Reservation Center and Guest Relations departments. Do not rely on an older claim that every customer-service function is available 24 hours a day. For a problem during an active stay, contact or visit the property’s front desk.

    Which Motel 6 Contact Should You Use?

    • New reservation, rate or booking question: Call 1-800-899-9841.
    • Change or cancellation before arrival: Use the online reservation tool, call the Reservation Center or contact the property directly.
    • Room condition, noise, missing amenity or active-stay concern: Contact the front desk and ask for the property manager.
    • Complaint after checkout: Call Guest Relations at 1-800-557-3435 or submit the official form.
    • Reservation made through a travel website or app: Review that company’s confirmation and contact it when it collected the payment or controls the cancellation.
    • Group booking of 10 or more rooms: Call 1-800-544-4866.
    • Lost property: Contact the specific motel directly.
    • Immediate safety or medical emergency: Call 911 and notify the front desk.

    Information to Gather Before Contacting Motel 6

    • The reservation confirmation number
    • The guest name shown on the reservation
    • The property name, city and address
    • The arrival and departure dates
    • The booking channel used
    • The rate and cancellation terms shown in the confirmation
    • The payment method and charge date
    • The names or titles of staff members already contacted
    • Photographs of a room or property problem
    • Receipts for disputed charges or necessary replacement lodging
    • Any cancellation, complaint or case number

    Provide reservation and payment details only through a verified Motel 6, property or travel-agency channel. Do not post them in a public review.

    How to Cancel a Motel 6 Reservation

    Motel 6’s general policy says that a prepaid or guaranteed reservation should be canceled through Motel6.com, the Call Center or the property directly. Customers must receive a cancellation number.

    The general cancellation deadline is 6 p.m. local hotel time on the arrival date, but some properties use a 4 p.m. deadline. Different requirements may apply during holidays, weekends, special events or high-demand periods.

    1. Open the confirmation and review the exact cancellation terms.
    2. Use the reservation-management page or call Motel 6.
    3. Contact the property directly if the deadline is close.
    4. Request and save the cancellation number.
    5. Retain the cancellation email or a screenshot.
    6. Check the payment account for any later charge.

    Do not assume that every rate can be canceled without a penalty. Prepaid, discounted, promotional, group and third-party reservations may have different terms.

    Motel 6 No-Show Charges

    If a guaranteed reservation is not canceled within the applicable deadline, Motel 6’s general policy permits a charge for the first night plus applicable taxes or service fees. The remaining nights of a multi-night reservation may then be canceled.

    If you will arrive late, contact the property and confirm that the reservation remains active. Save the name of the person contacted and the time of the call.

    A guaranteed reservation is generally held through the night. An unguaranteed reservation may only be held until 6 p.m. at many locations.

    Reservations Made Through Expedia, Booking.com or Another Agency

    A third-party booking may involve both the Motel 6 property and the travel agency. Determine which company:

    • Collected the payment
    • Issued the confirmation
    • Controls changes or cancellations
    • Promised a refund or travel credit
    • Set the rate restrictions

    Contact the travel agency when its confirmation says that changes and cancellations must be made through that platform. Contact the property about room availability, check-in requirements and immediate stay concerns.

    A property manager or G6 Guest Relations may document a complaint but may not be able to refund money collected by an independent booking platform.

    Payment, Deposits and Debit-Card Holds

    Motel 6 generally requires payment at check-in. Guests may be required to provide a valid government-issued ID and a credit, debit or bank card matching the reservation and identification.

    If a debit or bank card is used, the property may authorize the amount of the stay plus incidentals. Motel 6 states that these funds may remain unavailable for up to two weeks, depending on the bank.

    An authorization hold is not always a completed charge. Before reporting a duplicate transaction:

    1. Compare the pending and completed amounts.
    2. Ask the property for an itemized folio.
    3. Confirm whether an incidental authorization remains pending.
    4. Ask when the property released the authorization.
    5. Contact the bank about its release schedule.

    Deposit, cash-payment, incidental and card requirements may vary by property. Confirm them before arrival, especially when using a debit card or a card belonging to another person.

    Third-Party Credit-Card Payments

    Motel 6’s general policy says arrangements for third-party credit-card billing must be made directly with the property at least five hours before arrival.

    The property may require an authorization form, identification or other documentation. Do not send payment-card information through an unverified email address or public message.

    Minimum Check-In Age and Identification

    The general minimum registration age is 18, but some Motel 6 properties require guests to be 19, 20 or 21. All registering guests must present valid photo identification.

    Before booking for a younger traveler, contact the property and ask:

    • The minimum check-in age
    • Which identification is accepted
    • Whether the payment card must match the guest name
    • Whether a deposit is required
    • Whether local-resident restrictions apply

    A central reservation confirmation does not override a lawful property-specific age or identification requirement.

    Check-In, Check-Out and Early Arrival

    Rooms are typically available after 3 p.m., but check-in time can vary by location, weekend and event date. Check-out is generally at noon, although the property may use another time.

    Early check-in may be offered for an additional fee and remains subject to room availability and operating conditions. Paying an early-arrival fee does not necessarily guarantee that a room will be ready before the standard time.

    Late checkout requires approval from the front desk before the normal checkout time.

    How to Report a Room or Cleanliness Problem

    Report a room problem as soon as it is discovered. Waiting until after checkout can make it harder for the property to inspect the condition or offer an immediate solution.

    1. Photograph the condition without photographing other guests.
    2. Contact the front desk.
    3. Ask that the complaint be entered in the property record.
    4. Request a manager when the first employee cannot help.
    5. Ask what remedy is available, such as inspection, cleaning or a different room.
    6. Keep the folio and any written response.
    7. Escalate an unresolved matter to G6 Guest Relations.

    A complaint does not guarantee a room change, refund, free night or reimbursement. Availability and the documented circumstances affect the response.

    Noise, Smoking and Other Guest Conduct

    Report excessive noise, smoking in a non-smoking area, threatening behavior or repeated disturbances to the front desk while the issue is occurring.

    Do not personally confront another guest when doing so may be unsafe. Call 911 for violence, threats, fire, suspected criminal activity or another immediate danger.

    Property rules and damage or smoking charges can vary. Ask for an itemized explanation and supporting documentation when disputing a fee.

    Accessibility Requests

    Motel 6 allows accessible rooms to be booked through its website. If the required room type or feature is not shown, contact the property directly before arrival.

    Confirm the specific feature needed, such as:

    • A roll-in shower
    • An accessible tub
    • An accessible route
    • A hearing-accessible room
    • Accessible parking
    • A first-floor room when an elevator is unavailable

    Save the reservation description and any written confirmation. A generic request for an “accessible room” may not identify the exact feature required.

    For an unresolved website-accessibility problem, use Motel 6’s official accessibility page and contact route.

    Motel 6 Pet and Service-Animal Policy

    Motel 6 generally allows service animals and up to two well-behaved pets per room without a pet fee, unless a health or safety issue or local law prevents the stay.

    • Declare pets and service animals at check-in.
    • Keep pets leashed and attended outside the room.
    • Clean up after pets.
    • Do not leave a pet unattended unless it is secured or the front desk has been notified under the property’s procedures.
    • Confirm local restrictions directly with the property.

    Service animals are not pets and are not subject to a pet fee. Studio 6 uses different pet-fee rules, so confirm the brand shown on the reservation.

    Lost Property

    Contact the specific Motel 6 property as soon as possible about an item left in a room, parking area or common space.

    Provide the stay dates, room number privately, item description and a safe return address. Do not send payment or shipping information until the property confirms that the item was located and explains its return procedure.

    G6 Hospitality’s corporate office cannot search an individual guestroom or guarantee recovery of an item.

    Refunds and Stay Credits

    Motel 6 does not guarantee a refund for every complaint. The appropriate decision-maker may be the property, franchise operator, G6 Guest Relations, travel agency or payment processor.

    For a refund request:

    • Explain the specific problem and when it was reported.
    • Provide the folio and reservation confirmation.
    • Identify who collected payment.
    • State the requested resolution.
    • Ask for the decision in writing.
    • Keep the case number and expected processing timeframe.

    A refund approved by the property or booking service may require additional bank-processing time.

    My6 Account and Discount Help

    My6 is Motel 6 and Studio 6’s direct-booking account and discount program. Qualifying My6 discounts generally require booking through Motel 6 or Studio 6 proprietary channels or at a participating property.

    My6 discounts may not combine with corporate, membership or other promotional rates. Additional terms can appear during booking or check-in.

    For a missing reservation, confirm that the same email address was used for the My6 account and booking. Do not create multiple accounts until support has checked the existing reservation.

    Group Reservations

    Bookings for 10 or more rooms should use the Group Reservations department at 1-800-544-4866.

    Group bookings may require a credit-card guarantee or an advance deposit for the first night. Cancellation deadlines can vary by property and may be substantially earlier than an individual reservation deadline.

    Keep the signed agreement, rooming-list deadlines, deposit receipt and cancellation terms. An individual reservation policy should not be assumed to apply to a group contract.

    Motel 6 Franchise and Property Distinctions

    G6 Hospitality LLC is the franchisor and parent organization for the Motel 6 and Studio 6 brands. The network includes franchised properties with local owners and operators.

    The local operator normally controls immediate matters involving:

    • Front-desk employees
    • Room assignment and condition
    • On-site deposits and incidental charges
    • Parking
    • Property-specific amenities
    • Lost property
    • Immediate safety and maintenance responses

    G6 Guest Relations can document and escalate a brand complaint but may need to obtain information from the property operator before responding.

    Motel 6 Booking and Payment Scam Warning

    • Use Motel6.com, the My6 app or the telephone number shown on the official property page.
    • Do not trust caller ID alone because telephone numbers can be spoofed.
    • Do not pay for a reservation using gift cards or cryptocurrency.
    • Do not provide a My6 password or one-time security code to an unexpected caller.
    • Do not install remote-access software for someone claiming to process a refund.
    • Verify an unexpected cancellation or payment message through the official site.
    • Check the website address carefully before entering payment information.

    If an unauthorized charge appears, contact the property or booking company shown on the confirmation and notify the financial institution promptly.

    How to Escalate a Motel 6 Complaint

    1. Report an active-stay problem to the front desk immediately.
    2. Ask for the property manager.
    3. Request an itemized folio and written explanation of disputed charges.
    4. Keep photographs, receipts and reservation records.
    5. Call Guest Relations at 1-800-557-3435 or submit the official form.
    6. Ask for a case number.
    7. Contact the travel agency when it collected the payment or controls the refund.
    8. Contact the card issuer about an unresolved unauthorized charge.
    9. Call 911 for an immediate safety emergency.

    Escalation does not guarantee a refund, room credit, reimbursement, relocation or other requested resolution.

    Motel 6 Corporate Office, Ownership and Leadership

    Motel 6 is a lodging brand operated and franchised through G6 Hospitality LLC. G6 Hospitality is part of PRISM, which also includes OYO US and Belvilla District 6.

    G6 Hospitality LLC
    6509 Windcrest Drive, Suite 100
    Plano, TX 75024

    The older address at 4001 International Parkway in Carrollton, Texas, still appears in older legal material but should not be treated as the current headquarters.

    Sonal Sinha is CEO of G6 Hospitality. Ankit Tandon is vice chairman of G6 Hospitality and global chief operating officer of parent company PRISM.

    The Plano address is a corporate office. It is not identified as a hotel, public refund counter, lost-property center or guaranteed walk-in complaint location. Do not mail keys, payment cards, identification documents or original receipts there without instructions.

    Motel 6 Reviews and Complaints

    The CustomerServiceNumbers.com rating section currently displays 0 out of 5 based on 0 submitted reviews. The displayed 0/5 means that no ratings have been submitted; it is not a zero-star customer verdict.

    There are no visible review dates and no supported positive or negative themes. Future reviews should identify the exact property, booking channel and department involved.

    Related Hotel Customer Service Pages

    These brands have separate owners, franchisees, booking systems, cancellation rules and customer-service departments. They cannot access or resolve a Motel 6 reservation.

    Motel 6 Customer Service FAQs

    What is the Motel 6 reservation phone number?

    Call 1-800-899-9841 for rates, reservations and reservation assistance.

    What is the Motel 6 Guest Relations number?

    Call 1-800-557-3435 for comments or complaints about a stay.

    Is Motel 6 customer service available 24 hours?

    Motel 6 does not currently publish one universal 24-hour schedule for its Reservation Center or Guest Relations department. Contact the property directly about an active stay and call 911 for an emergency.

    How do I cancel a Motel 6 reservation?

    Cancel through Motel6.com, the Call Center or the property. Review the confirmation for the exact deadline and obtain a cancellation number.

    What is Motel 6’s cancellation deadline?

    The general deadline is 6 p.m. local hotel time on the arrival date, or 4 p.m. at some locations. Special events, holidays, weekends and particular rates may use different rules.

    What happens if I do not cancel?

    A guaranteed reservation that is not canceled within the applicable deadline may be charged for the first night plus taxes or fees. Remaining nights may be canceled.

    Why is there a hold on my debit card?

    The property may authorize the cost of the stay plus incidentals. Motel 6 says funds may remain unavailable for up to two weeks depending on the bank.

    How old do I have to be to check in?

    The general minimum age is 18, but some properties require guests to be 19, 20 or 21. Confirm the requirement with the property before booking.

    Do pets stay free at Motel 6?

    Motel 6 generally permits up to two well-behaved pets per room without a pet fee, subject to local law and safety restrictions. Declare every pet at check-in.

    Who handles a complaint about room cleanliness?

    Report the problem immediately to the front desk and property manager. Escalate an unresolved concern to G6 Guest Relations.

    Who handles a reservation booked through Expedia or another agency?

    Contact the agency when it collected payment or controls changes and refunds. Contact the Motel 6 property about check-in and active-stay problems.

    How do I recover something left in a room?

    Contact the specific Motel 6 property directly. Provide the stay details and item description privately.

    Can I visit G6 Hospitality headquarters to request a refund?

    Do not visit or mail items to headquarters for an ordinary reservation or refund issue. Use the property, Reservation Center or Guest Relations route.

    Who owns Motel 6?

    Motel 6 is operated and franchised through G6 Hospitality LLC. G6 Hospitality is currently part of PRISM following OYO’s acquisition of the company from Blackstone.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers since 2004. It is an independent consumer resource and is not owned or operated by Motel 6, G6 Hospitality LLC, PRISM, OYO, a Motel 6 franchisee, hotel owner, online travel agency, payment processor or regulator.

    CustomerServiceNumbers.com cannot access reservations, cancel bookings, contact a property on a guest’s behalf, inspect rooms, locate lost items, release card holds, authorize refunds or resolve cases directly.

    Share Your Motel 6 Experience

    Have you contacted Motel 6 about a reservation, cancellation, room condition, refund, payment hold, accessibility request, pet policy, lost item or stay complaint? Share a first-hand review below and identify the property, booking channel and support department involved.

    Privacy and moderation warning: Do not post a confirmation number, active room number, future travel dates, payment-card or bank information, identification documents, home address, telephone number, email address, My6 password, one-time security code, unredacted receipt, photographs of other guests or private employee information. Reviews may be moderated for personal information, threats, profanity, spam, unsupported allegations and complaints involving unrelated hotels, travel agencies or payment providers.

    Page Update Note

    This page was updated on July 28, 2026. The update distinguished Motel 6 reservations from Guest Relations, removed the unsupported 24/7 customer-service claim, added current cancellation, no-show, payment-hold, check-in, accessibility, pet, franchise and third-party booking guidance, replaced the obsolete Carrollton headquarters with the current Plano office, updated ownership and leadership, and removed unsupported review themes.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Motel 6, G6 Hospitality, PRISM, OYO, a franchise operator or a travel agency. Phone numbers, hours, rates, cancellation deadlines, payment requirements, pet rules, age restrictions, deposits and property policies can change. Verify reservation-specific information through the booking confirmation, the property, Motel6.com or the company that collected payment.

  • Reach LA Quinta Customer Service Reviews And Complaints

    Before booking a stay at La Quinta, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. La Quinta is a hotel chain offering affordable accommodations across the United States, Canada, and Latin America.

    How to Contact La Quinta

    You can reach La Quinta customer service using the following details:

    • Phone Number: 1-800-753-3757
    • Email Support: La Quinta offers support through their online contact form available on their website.
    • Corporate Address: La Quinta Inns & Suites, 909 Hidden Ridge, Irving, TX 75038
    • Website: https://www.lq.com/

    La Quinta Customer Support Reviews and Complaints

    When considering booking a stay at La Quinta, it’s helpful to review their customer service feedback. La Quinta competes with other hotel chains like Holiday Inn Express, Comfort Inn, and Hampton Inn. Customer reviews often highlight the affordability, convenience, and customer service provided by La Quinta, particularly for those seeking budget-friendly accommodations. However, some complaints focus on issues related to customer service, room cleanliness, and amenities.
    Comparing La Quinta with other hotel chains can help you determine which offers the best accommodations, pricing, and customer support for your travel needs. Evaluating customer reviews and complaints is an important step in making an informed decision about staying at La Quinta.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about staying at La Quinta.

    Note: This website listing is not associated with La Quinta. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    La Quinta does not provide support services directly through this website. For any questions or concerns about La Quinta services, contact their customer service representative directly.

  • Knights Inn Customer Service: Reservations, Refunds, Complaints and Hotel Help

    Knights Inn customer service can help with reservations, upcoming stays, hotel contact information, refund questions, deposit issues, room complaints, cleanliness concerns and guest feedback. Because many Knights Inn issues are location-specific, start with the hotel where you stayed or booked, then use the official brand contact form if the property does not resolve the issue.

    How to Contact Knights Inn Customer Service

    Best Knights Inn Support Route by Issue

    • New reservation: Call 855-644-4870 or book through the official Knights Inn website.
    • Existing reservation: Contact the hotel location directly using the phone number on that hotel’s page.
    • Refund or deposit issue: Start with the hotel manager and keep your receipt, confirmation number and card charge details.
    • Room condition or cleanliness complaint: Notify the front desk immediately, take photos, and ask for written documentation before checkout when possible.
    • Safety, bed bug or health concern: Report the issue to hotel staff right away and document the date, room number and names of employees contacted.
    • Unresolved complaint: Use the Knights Inn contact form and include the hotel name, city, stay dates, confirmation number and requested resolution.

    Information to Have Before Contacting Knights Inn

    • Hotel name, city and state
    • Confirmation number or reservation ID
    • Check-in and check-out dates
    • Room number, if applicable
    • Receipt, invoice or booking confirmation
    • Photos of room condition, cleanliness, damage or safety concerns
    • Deposit amount, charge date and last four digits of the card, if relevant
    • Names or titles of hotel employees or managers you spoke with

    Knights Inn Refunds, Deposits and Room Complaints

    Many Knights Inn properties are independently operated, so refund, deposit, room-condition, parking, pet-policy, breakfast, noise and local service issues often need to start with the hotel location first. Ask the front desk or manager for written confirmation of any promised refund, room change, deposit release or adjustment.

    If the hotel does not resolve the issue, use the official Knights Inn contact form. Include the exact property, stay dates, confirmation number, amount paid, photos, receipts and a clear description of the resolution you are requesting.

    Cleanliness, Safety and Bed Bug Concerns

    If you believe a room has a serious cleanliness, safety, pest or bed bug problem, report it to the hotel immediately and document the issue with photos or video. For urgent safety concerns, contact hotel management, local authorities or the appropriate local health or lodging regulator.

    If you leave the hotel because of a serious room condition, save all records before requesting a refund or filing a payment dispute. This includes photos, receipts, employee names, messages, call logs and any written response from the property.

    Knights Inn Reviews and Complaints

    CustomerServiceNumbers.com does not currently show visible Knights Inn customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating.

    Helpful review topics may include reservations, refunds, deposits, room condition, cleanliness, bed bugs, noise, front desk service, manager response, pet policies, parking, safety concerns and whether the hotel or brand resolved the problem.

    Privacy, Scam and Public Review Warnings

    • Do not post your full reservation number, full address, phone number, email address, payment card number or room number in a public review.
    • Use the official Knights Inn website or the specific hotel page before entering reservation or payment information.
    • Be careful with third-party booking sites, search ads or unofficial phone numbers that may charge extra fees or make refund issues harder to resolve.
    • If you believe a hotel charge is unauthorized, contact the hotel first when possible and keep documentation before contacting your card issuer.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Knights Inn, Sonesta, Red Lion Hotels or any individual Knights Inn hotel.

    Share Your Knights Inn Customer Service Experience

    Have you contacted Knights Inn about a reservation, refund, deposit, room problem, cleanliness issue, safety concern, bed bug complaint, front desk experience or manager response? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved.

    Comments are moderated. Do not include private reservation details, full payment information, passwords, verification codes, home addresses, room numbers during an active stay or sensitive personal information in your review.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Knights Inn, Sonesta, Red Lion Hotels or any individual Knights Inn hotel. Knights Inn does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors.

  • Holiday Inn Customer Service, Phone Number & Complaints

    Before contacting Holiday Inn customer service, decide whether your issue involves a reservation, billing problem, cancellation, refund, deposit, IHG One Rewards account, missing points, local hotel complaint, accessibility concern, or third-party booking. Holiday Inn is an IHG Hotels & Resorts brand, so many Holiday Inn customer service, reservations, rewards, refund, and complaint issues are handled through IHG support channels.

    Holiday Inn Customer Service Phone Number and Support

    Use the contact options below for Holiday Inn customer service, IHG guest services, reservations, IHG One Rewards, billing issues, refunds, deposits, and hotel complaints.

    Choose the Correct Holiday Inn Support Route

    Holiday Inn support can involve the local hotel, IHG reservations, IHG guest services, IHG One Rewards, the IHG app, or a third-party travel site. Choosing the right route can help you get a faster answer.

    • New reservation or reservation change: Call Holiday Inn reservations at 1-800-465-4329 or use IHG’s online booking tools.
    • Guest service complaint after a stay: Call IHG Guest Services at 1-877-424-2449 or use IHG’s online issues form.
    • Billing issue: Contact the hotel directly first. IHG says individual hotels are responsible for guest billing, and unresolved billing problems can be submitted through the online issues form.
    • Current stay problem: Contact the front desk, manager on duty, or general manager at the hotel before checkout when possible.
    • IHG One Rewards issue: Use IHG customer care or the IHG One Rewards service number for missing points, reward nights, account access, promotions, and app issues.
    • Third-party booking issue: If you booked through Expedia, Booking.com, Priceline, a travel agency, or another outside platform, you may also need to contact that company because cancellation and refund rules can depend on where you booked.
    • Corporate office concern: Use Holiday Inn or IHG customer care first, then document the issue and escalate through IHG corporate contacts if the matter remains unresolved.

    What to Have Ready Before Contacting Holiday Inn

    Before calling the Holiday Inn phone number or contacting IHG customer service, gather the information that applies to your issue.

    • Hotel name, city, and street address
    • Stay dates, check-in date, and checkout date
    • Reservation confirmation number
    • Name used on the reservation
    • IHG One Rewards number, if applicable
    • Receipt, hotel folio, or billing statement
    • Cancellation policy, rate type, or booking confirmation email
    • Photos of room condition, maintenance issues, or property concerns, if relevant
    • Names or job titles of hotel employees you already spoke with, if appropriate
    • A short summary of what happened and the resolution you want

    Do not post private information in the public review section below. Remove confirmation numbers, room numbers, full receipts, hotel folios, payment card details, passport or ID images, travel itineraries, IHG One Rewards screenshots, accessibility or medical details, phone numbers, emails, and home addresses before sharing a public review.

    Common Reasons Customers Contact Holiday Inn Customer Service

    Customers may contact Holiday Inn customer service or IHG support for many hotel-related issues, including:

    • Making, changing, or canceling a Holiday Inn reservation
    • Refund requests after a canceled, interrupted, or disputed stay
    • Deposits, credit card holds, pending charges, or duplicate billing
    • Missing receipts or hotel folios
    • Room cleanliness, odor, noise, HVAC, plumbing, maintenance, or pest concerns
    • Breakfast, restaurant, parking, shuttle, pool, Wi-Fi, or amenity problems
    • IHG One Rewards points, missing stays, reward nights, account access, or promotions
    • IHG app login issues or reservation display problems
    • Accessibility, service animal, or special-request concerns
    • Staff behavior, front desk service, hotel policy disputes, or unresolved complaints

    Reservations, Cancellations, Refunds, and Deposits

    For Holiday Inn reservations, call 1-800-465-4329 or manage your booking through IHG.com or the IHG One Rewards app. If your reservation was booked directly through IHG, support can usually review the confirmation, dates, rate type, and cancellation policy.

    Refunds and deposits can depend on the specific hotel, the rate you booked, the cancellation deadline, local policy, and whether you booked directly or through a third-party travel site. If you booked a nonrefundable or special-event rate, ask the hotel or IHG customer care to explain the policy in writing.

    For credit card holds and deposits, remember that a temporary authorization may appear before the final hotel charge posts. If a hold remains longer than expected after checkout, contact the hotel first and then your card issuer if needed.

    Billing, Receipts, and Hotel Folio Help

    IHG says individual hotels are responsible for guest billing. If you believe there is a billing error, contact the Holiday Inn property directly first. Ask for a copy of the hotel folio and a written explanation of the charge.

    If the hotel does not resolve the issue, call IHG Guest Services at 1-877-424-2449 or submit an online issue through IHG customer care. Include your stay dates, confirmation number, hotel location, receipt, and the specific charge you are disputing.

    If you are disputing a charge with your card issuer, keep copies of all emails, receipts, cancellation confirmations, hotel folios, and case numbers.

    IHG One Rewards, Missing Points, and App Support

    Holiday Inn guests who are IHG One Rewards members may need help with missing points, missing stays, reward nights, member rates, account access, promotional offers, point expiration, or app problems. For IHG One Rewards and reservations service in the United States and Canada, call 1-888-211-9874.

    IHG says points from a recent stay may take several business days to post. If points are missing after the expected time, use IHG’s missing points process and provide your member number, hotel location, stay dates, confirmation number, and receipt.

    If you booked through a third-party travel site, your stay may not qualify for IHG One Rewards points. Check the rules for your rate type and booking channel before submitting a missing-points request.

    Holiday Inn Complaints and Escalation Tips

    If your issue is happening during your stay, contact the front desk or manager on duty right away. Same-day issues such as room condition, cleanliness, noise, broken amenities, parking, breakfast, or service problems are usually best handled by the local hotel before checkout.

    If the hotel does not resolve the complaint, call IHG Guest Services at 1-877-424-2449 or submit IHG’s online issues form. Include the hotel name, location, stay dates, confirmation number, photos, receipt, and a clear explanation of the resolution you are requesting.

    For serious concerns involving safety, unauthorized charges, accessibility problems, discrimination, major room condition issues, or repeated unresolved complaints, keep a written timeline. Include dates, times, names or job titles, case numbers, screenshots, and copies of any emails or receipts.

    Scam, Privacy, and Travel Safety Warning

    Be careful with unofficial Holiday Inn phone numbers, fake IHG support pages, social media messages, and search ads that claim to offer instant refunds. Scammers may ask for gift cards, cryptocurrency, payment app transfers, verification codes, remote access to your device, or unnecessary personal information.

    Do not post travel documents or private booking details publicly. Keep confirmation numbers, room numbers, hotel folios, receipts, payment cards, passport or ID images, travel itineraries, IHG One Rewards screenshots, medical details, accessibility paperwork, phone numbers, emails, and home addresses out of public comments.

    What to Expect When Contacting Holiday Inn

    Holiday Inn or IHG support may ask for your reservation confirmation number, hotel location, stay dates, IHG One Rewards number, receipt, and a description of the issue. For billing, refunds, or deposits, you may need the hotel folio and the payment method used. For missing points, you may need your member number and proof of stay.

    Some issues can be handled by IHG reservations or customer care. Others may be routed back to the individual Holiday Inn property because many Holiday Inn hotels are independently owned and operated and local management may control room charges, deposits, amenities, and service recovery.

    Holiday Inn Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently shows limited historical Holiday Inn feedback. The live CSN rating is based on one older review from 2015. The visible review describes a refund and cancellation dispute involving a weather-related travel problem and a hotel policy connected to a special event.

    Because there is only one older CSN review, this page does not summarize broad Holiday Inn customer sentiment. If you have contacted Holiday Inn customer service, called the Holiday Inn phone number, worked with IHG Guest Services, requested a refund, disputed a deposit, had an IHG One Rewards issue, or reported a hotel complaint, you can leave a review below. Please remove private reservation, payment, travel, medical, accessibility, and account details before posting.

    Frequently Asked Questions About Holiday Inn Customer Service

    What is the Holiday Inn customer service phone number?

    Holiday Inn reservations can be reached at 1-800-465-4329. For IHG Guest Services in the Americas, call 1-877-424-2449.

    How do I contact IHG about a Holiday Inn complaint?

    If the issue involves a current stay, contact the hotel manager first. If the issue remains unresolved, contact IHG Guest Services at 1-877-424-2449 or use IHG’s online issues form.

    How do I contact Holiday Inn about a refund?

    Start with the hotel where the reservation was made or where you stayed. If the hotel does not resolve the refund question, contact IHG Guest Services and provide your confirmation number, rate type, cancellation policy, receipt, and stay dates.

    Who handles Holiday Inn billing issues?

    IHG says individual hotels are responsible for guest billing. Contact the hotel directly for billing, folio, deposit, or credit card hold questions, then escalate to IHG customer care if needed.

    How do I get help with IHG One Rewards points from a Holiday Inn stay?

    Call IHG reservations and One Rewards service at 1-888-211-9874 or use IHG’s missing points process. Have your IHG One Rewards number, hotel location, stay dates, and receipt ready.

    Can I post my confirmation number or hotel receipt in a review?

    No. Do not post confirmation numbers, room numbers, full receipts, hotel folios, credit card details, passport or ID images, travel itineraries, IHG One Rewards screenshots, medical details, accessibility paperwork, phone numbers, emails, or home addresses in public comments.

    Related Customer Service Resources

    Page Update Note

    This Holiday Inn customer service page was updated on June 29, 2026, to verify current IHG and Holiday Inn phone numbers, add IHG One Rewards and guest services support routes, update complaint and billing guidance, remove unsupported broad review-theme claims, add hotel-specific privacy warnings, and replace generic CSNDB and COH homepage links with more relevant resources.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, support routes, complaint resources, and company contact information since 2004. CSN is not affiliated with Holiday Inn, IHG Hotels & Resorts, or any individual Holiday Inn property. This page is designed to help readers find the right Holiday Inn support route and share customer service experiences in a public review format.

    Share Your Experience

    Have you contacted Holiday Inn customer service, called the Holiday Inn phone number, worked with IHG Guest Services, requested a refund, disputed a deposit, had a billing issue, reported a room problem, or tried to resolve an IHG One Rewards issue? Share your experience below to help other travelers understand what happened and which support route worked best.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Holiday Inn, IHG Hotels & Resorts, InterContinental Hotels Group, or any individual Holiday Inn hotel. This page is for informational, review, and complaint-sharing purposes only. Phone numbers, hotel policies, refund rules, deposit practices, rewards terms, local property ownership, and support hours can change. Contact Holiday Inn, IHG, or the specific hotel directly for the most current information.

  • Holiday Inn Express Customer Service Phone Number, Reservations & Reviews

    Trying to reach Holiday Inn Express about a reservation, current stay, cancellation, refund, billing charge, missing receipt, IHG One Rewards account, points, app issue, room problem, breakfast concern, accessibility issue, or hotel complaint? Start with the Holiday Inn Express hotel where you stayed or booked when the issue is property-specific. Use IHG Customer Care, IHG One Rewards, or the IHG Help Center when your issue involves reservations, account access, rewards, booking changes, missing points, or escalation beyond the local hotel.

    Verified Holiday Inn Express Customer Service Phone Numbers and Contact Information

    Choose the Correct Holiday Inn Express Support Route

    • Current stay or same-day hotel problem: Contact the front desk or manager at the Holiday Inn Express property first.
    • New reservation: Book online, through the IHG One Rewards app, by calling the hotel, or by calling 1-800-465-4329.
    • Reservation change or cancellation: Use IHG.com, the IHG One Rewards app, the hotel, or IHG Reservations.
    • Third-party booking: If you booked through Expedia, Hotels.com, Booking.com, Priceline, a credit card travel portal, or an employer travel tool, start with that booking provider.
    • Billing, folio, deposit, or incidental hold: Contact the hotel directly first because IHG says hotels are responsible for individual guest billing.
    • Service or quality concern: Contact hotel management first, then use IHG’s online issues form if the hotel has not resolved the concern.
    • IHG One Rewards points, status, or account issue: Contact IHG One Rewards or sign in to your IHG account.
    • Missing points: Allow the normal posting period, then use IHG’s missing-points process if the stay still does not appear.
    • Corporate escalation: Use IHG corporate office information after hotel and guest-relations routes have been tried.

    What to Have Ready Before Contacting Holiday Inn Express or IHG

    • Holiday Inn Express hotel name, city, state, and street address
    • Confirmation number or reservation number
    • Check-in and checkout dates
    • Name on the reservation
    • IHG One Rewards number, if applicable
    • Booking channel, such as IHG.com, IHG app, hotel direct, Expedia, Booking.com, Priceline, or employer travel portal
    • Receipt, stay folio, cancellation email, or payment confirmation
    • The last four digits of the card charged, if there is a billing issue
    • Photos of room, cleanliness, maintenance, pest, safety, or accessibility concerns, with private details covered
    • The outcome you are requesting, such as refund review, points correction, bill correction, manager follow-up, or complaint documentation

    Common Reasons Guests Contact Holiday Inn Express Customer Service

    • Booking a Holiday Inn Express reservation
    • Changing, canceling, or confirming a reservation
    • Refund, no-show, deposit, or cancellation-fee questions
    • Room type, overbooking, late arrival, or wrong hotel-location problems
    • Check-in, checkout, late checkout, or mobile app issues
    • Billing errors, duplicate charges, incidental holds, or missing receipts
    • IHG One Rewards points, status, benefits, or login help
    • Missing points or stay-credit requests
    • Cleanliness, housekeeping, pest, maintenance, hot water, noise, or service complaints
    • Breakfast, Wi-Fi, parking, pet policy, pool, fitness center, or accessibility questions

    Holiday Inn Express Hotel Stay, Room, and Property Complaints

    For problems during a current stay, contact the front desk or manager while you are still at the hotel whenever possible. Property-level issues such as room cleanliness, pests, noise, air conditioning, hot water, TV problems, breakfast service, parking, or staff response are usually handled first by the hotel team.

    If the hotel does not resolve the issue, document the hotel location, date, room type, receipt, confirmation number, and what happened. IHG’s customer care guidance says service and quality concerns are best handled by hotel management first, and that guests who still need help can use IHG’s online issues form.

    Reservation, Cancellation, and Refund Help

    Holiday Inn Express reservation support depends on where the booking was made. If you booked directly through IHG.com, the IHG One Rewards app, the hotel, or IHG Reservations, use IHG’s reservation tools or call the reservations number. If you booked through a third-party travel site, that company may control changes, cancellations, refunds, or credits.

    Cancellation deadlines, advance-purchase restrictions, no-show fees, early-departure fees, deposit rules, and refund eligibility can vary by hotel, rate type, booking channel, and local policy. Review the rate details and confirmation email before assuming a reservation is refundable.

    Third-Party Travel Site Booking Problems

    If you booked Holiday Inn Express through Expedia, Hotels.com, Booking.com, Priceline, a credit card travel portal, employer travel platform, or another third party, start with that company for payment, date-change, cancellation, and refund questions. The hotel may not be able to change or refund a prepaid third-party reservation.

    If the hotel cannot find your reservation, ask the travel site for the hotel confirmation number, not only the agency confirmation number. Keep both sets of confirmation details until the stay is complete.

    Billing, Deposits, Incidental Holds, and Missing Receipts

    IHG says hotels are responsible for the individual billing of guests. For billing issues, contact the Holiday Inn Express hotel directly by phone or use IHG’s online issues form. Billing problems may involve incidental holds, duplicate charges, taxes, parking fees, early-departure charges, no-show charges, damage charges, or missing folios.

    Pending card authorizations may take time to release depending on the bank. If a charge appears incorrect, document the amount, date, hotel location, stay dates, and last four digits of the card. Do not post full receipts, folios, confirmation numbers, or card details publicly.

    IHG One Rewards, Missing Points, and App Help

    For IHG One Rewards account issues, contact IHG One Rewards customer care or sign in through IHG.com or the IHG One Rewards app. Common issues include missing points, account access, points redemption, reward nights, elite benefits, promotions, account security, app login, and adding an IHG One Rewards number to an existing reservation.

    IHG says points from a recent stay may take time to post, and missing-points requests should be submitted through the official missing-points process when points do not appear after the expected posting period. Stays booked through some third-party sites may not qualify the same way as direct IHG bookings.

    Breakfast, Amenities, Parking, Pets, and Location-Specific Questions

    Holiday Inn Express is known for simple travel essentials such as complimentary breakfast, coffee, Wi-Fi, fitness options, and business-friendly accommodations, but amenities vary by hotel. Check the individual hotel page or call the property before booking if you need a pool, parking, pet-friendly room, shuttle, accessible room, laundry, meeting space, early check-in, late checkout, or specific breakfast hours.

    Do not rely only on a general brand page for location-specific details. Policies can differ between airport properties, highway hotels, urban hotels, franchise-operated hotels, newly renovated hotels, and international Holiday Inn Express locations.

    Safety, Accessibility, and Urgent Hotel Issues

    If a hotel issue involves safety, security, fire, flooding, criminal activity, medical emergency, or immediate danger, contact hotel staff and local emergency services as appropriate. If you need an accessible room or accommodation, contact the hotel before arrival and keep written confirmation when possible.

    For serious cleanliness, pest, safety, discrimination, or accessibility complaints, document the issue with photos or written notes, report it to the hotel manager, and escalate to IHG if the hotel does not respond appropriately.

    Holiday Inn Express Scam and Travel Privacy Warning

    Be careful with fake hotel booking sites, fake reservation emails, fake cancellation notices, fake travel-prize offers, and unofficial phone numbers claiming to be Holiday Inn Express or IHG support. Use IHG’s official website, app, customer care pages, hotel locator, and verified phone numbers.

    Do not share confirmation numbers, IHG One Rewards numbers, full receipts, room numbers, future travel dates, home addresses, phone numbers, emails, payment-card details, or photos of other guests in public comments. Hotel and travel information can reveal private location and travel plans.

    How to Escalate a Holiday Inn Express Complaint

    1. Contact the front desk or manager at the Holiday Inn Express hotel first for stay-specific problems.
    2. Keep the confirmation number, stay dates, hotel location, receipt, photos, and notes from any conversations.
    3. For billing issues, contact the hotel directly because hotels are responsible for individual guest billing.
    4. If the hotel cannot resolve the issue, use IHG’s online issues form or call IHG Guest Relations.
    5. For IHG One Rewards issues, contact IHG One Rewards support and include your account number only through official channels.
    6. For third-party reservations, also contact the booking site or travel agency that took payment.
    7. If the complaint involves corporate policy, repeated unresolved problems, or brand-level escalation, use IHG corporate office information after the hotel and IHG support routes have been tried.

    What to Expect When Contacting Holiday Inn Express or IHG

    Holiday Inn Express or IHG support may ask for your confirmation number, hotel location, stay dates, IHG One Rewards number, payment information, and a description of what happened. For property-specific issues, IHG may route the matter back to the hotel, hotel management company, or franchise operator for review.

    Refunds, points adjustments, discounts, credits, or compensation are not guaranteed. The outcome may depend on the hotel, rate plan, booking channel, timing of the complaint, documentation, and whether the hotel had a chance to correct the issue during the stay.

    Holiday Inn Express Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently shows a small number of older Holiday Inn Express reviews. The visible CSN feedback includes complaints about reservation or location confusion and a very poor stay experience. Because the review sample is limited and dated, readers should use it as historical consumer feedback rather than a complete picture of current Holiday Inn Express customer service.

    Holiday Inn Express Compared With Other Mid-Range Hotel Brands

    Holiday Inn Express competes with other mid-range, limited-service, and business-travel hotel brands. If you are comparing customer service phone numbers, reservation support, refund policies, loyalty programs, or complaint escalation, these related pages may also be useful:

    Frequently Asked Questions About Holiday Inn Express Customer Service

    What is the Holiday Inn Express customer service phone number?

    Holiday Inn Express reservations in the U.S. and Canada are handled through 1-800-465-4329, also shown as 1-800-HOLIDAY. IHG One Rewards and U.S./Canada customer care can be reached at 1-888-211-9874.

    Who should I contact about a current Holiday Inn Express stay?

    For a current stay, room issue, cleanliness problem, noise complaint, maintenance issue, breakfast concern, or hotel-specific problem, contact the hotel front desk or manager first.

    Who handles Holiday Inn Express reservation changes or cancellations?

    If you booked directly with IHG, use IHG.com, the IHG One Rewards app, the hotel, or IHG Reservations. If you booked through a third-party travel site, start with that booking provider.

    How do I fix a Holiday Inn Express billing issue?

    Contact the hotel directly first because IHG says hotels are responsible for individual guest billing. If the hotel does not resolve the issue, use IHG’s online issues form or Guest Relations route.

    How do I contact IHG One Rewards?

    For IHG One Rewards account, points, status, or missing-points issues, call 1-888-211-9874 in the U.S. and Canada or use IHG’s official customer care resources.

    Is Holiday Inn Express part of IHG?

    Yes. Holiday Inn Express is an IHG Hotels & Resorts brand.

    Where is Holiday Inn Express corporate office?

    Holiday Inn Express corporate office information is generally tied to IHG’s Americas office at 3 Ravinia Drive, Suite 100, Atlanta, GA 30346-2149. Corporate office contact is best used after hotel and IHG customer-care routes have been tried.

    Page Update Note

    This Holiday Inn Express customer service page was updated on June 28, 2026 to verify IHG reservation, customer care, guest relations, and corporate contact details, clarify hotel-versus-IHG support routes, expand guidance for reservations, billing, IHG One Rewards, third-party bookings, and stay complaints, summarize limited CSN review feedback, add travel privacy warnings, and remove outdated or unsupported review claims.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and not affiliated with Holiday Inn Express, IHG Hotels & Resorts, InterContinental Hotels Group, or any hotel brand listed on this site. We help consumers find support routes, compare service experiences, and share reviews.

    Share Your Holiday Inn Express Customer Service Experience

    Have you contacted Holiday Inn Express or IHG about a reservation, stay problem, refund, billing charge, IHG One Rewards account, missing points, missing receipt, room issue, or complaint? Share your experience below. Please do not include private information such as confirmation numbers, IHG One Rewards numbers, room numbers, full receipts, payment details, travel dates tied to future plans, home addresses, phone numbers, emails, or photos of other guests or employees.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Holiday Inn Express, IHG Hotels & Resorts, or InterContinental Hotels Group. The information on this page is provided for consumer reference only. Holiday Inn Express and IHG do not provide customer support through this website. For reservation-specific, stay-specific, payment, refund, IHG One Rewards, accessibility, safety, or hotel concerns, contact Holiday Inn Express or IHG directly through official support channels.