Category: Internet Companies Customer Service Information – Reviews

Major internet companies customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Reach JibJab Customer Service – Reviews And Complaints

    Before purchasing e-cards, personalized videos, or other products from JibJab, it’s important to be aware of JibJab’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    How to Contact JibJab

    To contact JibJab, you can use the following information:

    • General Customer Service Phone Number: JibJab does not publicly list a phone number for customer service, but they can be reached through their online support system.
    • Email Support: JibJab offers support through their online contact form available on their website.
    • Customer Service Hours: Online support is available 24/7 through their help center.
    • Corporate Office Address: JibJab Bros. Studios, 228 Main Street, Venice, CA 90291
    • Website: www.jibjab.com

    JibJab Customer Support Reviews and Complaints

    When considering purchasing e-cards, personalized videos, or a subscription from JibJab, a popular platform known for its humorous and customizable digital content, it’s helpful to review JibJab customer service reviews and complaints. JibJab is recognized for its creative and entertaining products that allow users to insert their own faces into funny videos and e-cards. The company has received various feedback from customers regarding their service experience. Reviews often highlight the fun and creativity of the products, the ease of use, and the entertainment value, while some complaints focus on issues like subscription management, billing concerns, and customer service response times. Comparing JibJab with competitors like American Greetings, Hallmark, and Smilebox can provide a broader perspective on customer service experiences in the digital greeting card industry.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing JibJab products.

    Note: This website listing is not associated with JibJab. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    JibJab does not provide support services directly through this website. For any questions or concerns about JibJab products or services, contact their customer service representative directly.

  • Malwarebytes Customer Service: Billing, Refunds and Technical Support

    Malwarebytes customer support can help with subscription billing, automatic renewals, refunds, account access, installation, license activation, device transfers, malware scans, quarantined files, VPN problems and other product issues.

    Malwarebytes does not provide an inbound consumer-support phone number. To reach support, open the Malwarebytes Help Center chatbot and request a live agent or create a support ticket. Ticket responses are sent by email.

    Malwarebytes Customer Support Contacts

    Malwarebytes advertises 24-hour human support through its online support channels. This does not mean that Malwarebytes operates a 24-hour inbound telephone number.

    Do not call a telephone number from an unexpected Malwarebytes invoice, calendar invitation, pop-up warning, email or search advertisement. Malwarebytes does not provide an inbound consumer-support number.

    Choose the Correct Malwarebytes Support Route

    • Subscription purchased from Malwarebytes.com: Sign in to the Malwarebytes Account portal.
    • Subscription purchased through Apple: Manage billing and cancellation through Apple Subscriptions.
    • Subscription purchased through Google Play: Manage billing and cancellation through Google Play.
    • Purchase from another retailer: Contact the retailer for purchase, refund and license-delivery questions.
    • Automatic-renewal charge: Review the Malwarebytes account, renewal email and payment history.
    • Refund request: Use the support chatbot or submit a support ticket.
    • Installation or activation problem: Use the Help Center and provide the operating system and error message.
    • Malware or suspected infection: Disconnect from sensitive accounts, run a scan and seek technical support.
    • False-positive detection: Use the official false-positive reporting route.
    • Business product: Sign in to the applicable Malwarebytes or ThreatDown business console and use business support.
    • Privacy or data request: Use the privacy request form or email privacy@malwarebytes.com.
    • Fake Malwarebytes contact: Do not call or reply; verify through Malwarebytes.com.

    Does Malwarebytes Have a Customer-Service Phone Number?

    No. Malwarebytes’ current official support instructions state that it does not provide an inbound consumer-support phone number.

    Customers should use:

    • The AI support chatbot
    • Live-agent chat
    • The online ticket form
    • The Malwarebytes Help Center
    • The Malwarebytes community forums for appropriate technical discussions

    A support agent may communicate through the ticket system or another authorized method after a case is created. Do not trust a caller merely because the person displays a Malwarebytes logo or knows the product name.

    Information to Have Before Contacting Malwarebytes

    • Malwarebytes account email
    • Product name or subscription plan
    • Purchase date
    • Renewal date
    • Order or invoice number
    • License key when privately requested
    • Operating system
    • Device make and model
    • Malwarebytes application version
    • Exact error message
    • Screenshot with private information removed
    • Detection or scan-report name
    • Payment descriptor
    • Charge date and amount
    • Apple, Google Play or retailer receipt when applicable
    • Previous support-ticket number
    • The refund, repair or account resolution requested

    Do not publish passwords, license keys, complete order numbers, device identifiers, support logs, quarantine files, malware samples, suspicious links, payment information or identity documents in a public review.

    How to Contact a Live Malwarebytes Support Agent

    1. Open the Malwarebytes Help Center.
    2. Select the chatbot at the bottom of the page.
    3. Describe the issue briefly.
    4. Request a live support agent when self-service steps do not resolve the problem.
    5. Provide account and device details privately.
    6. Ask for the support-ticket number.
    7. Save the chat transcript or email responses.

    If a live agent is not immediately available, create a support ticket. Include enough detail to reduce repeated requests for basic information.

    Avoid submitting multiple tickets about the same problem because duplicate cases can complicate follow-up.

    How to Submit a Malwarebytes Support Ticket

    Use the official support-request form and explain:

    • What happened
    • When the issue began
    • Which product is affected
    • Which device is affected
    • What troubleshooting has already been completed
    • The exact error message
    • Whether the issue involves billing, activation or security
    • The requested outcome

    After submitting the request:

    1. Look for the automated confirmation email.
    2. Save the ticket number.
    3. Check spam and junk folders.
    4. Reply within the existing email thread.
    5. Do not create a new ticket for every follow-up.

    How to Manage a Malwarebytes Subscription

    Sign in to the Malwarebytes Account portal and open Manage Subscription.

    The account can show:

    • Current subscriptions
    • Expiration dates
    • Automatic-renewal status
    • Protected devices
    • Billing information
    • Payment methods
    • Purchase history
    • Invoices
    • Upgrade options
    • Shared-subscription invitations

    A subscription purchased through Apple, Google Play or another seller may not provide all billing-management options in the Malwarebytes Account portal.

    How to Cancel a Malwarebytes Subscription

    For a Windows or Mac subscription purchased directly from Malwarebytes:

    1. Sign in to the Malwarebytes Account portal.
    2. Open Manage Subscription.
    3. Select the applicable subscription.
    4. Open the payment or renewal settings.
    5. Select Turn Auto-Renewal Off.
    6. Choose the cancellation reason.
    7. Submit the request.
    8. Save the confirmation email.

    Turning off automatic renewal prevents the next automatic charge. It does not normally end the current paid protection immediately.

    The subscription remains active until its expiration date.

    Cancel Malwarebytes Through Apple or Google Play

    Subscriptions purchased through an app store must be canceled through that store.

    Apple App Store

    1. Open Settings on the Apple device.
    2. Select the Apple Account name.
    3. Select Subscriptions.
    4. Choose Malwarebytes.
    5. Select Cancel Subscription.
    6. Save the confirmation.

    Google Play

    1. Open Google Play.
    2. Confirm that the correct Google account is selected.
    3. Open Payments & subscriptions.
    4. Select Subscriptions.
    5. Choose Malwarebytes.
    6. Select Cancel subscription.
    7. Save the confirmation.

    Deleting the Malwarebytes application does not cancel an Apple or Google Play subscription.

    How Malwarebytes Automatic Renewal Works

    Subscriptions purchased through the Malwarebytes Online Store generally have automatic renewal enabled by default.

    When automatic renewal remains active:

    • The stored payment method is charged at the end of the subscription term.
    • A paid trial can convert to a regular subscription.
    • Annual subscribers generally receive a reminder approximately 30 days before renewal.
    • The reminder should identify the amount expected to be charged.

    Review the subscription page before the renewal date and save the cancellation confirmation when automatic renewal is disabled.

    Malwarebytes Charged Me After Cancellation

    If a charge appears after cancellation:

    1. Confirm the date automatic renewal was turned off.
    2. Compare the cancellation date with the renewal date.
    3. Confirm that the correct subscription was canceled.
    4. Check for more than one Malwarebytes subscription.
    5. Check Apple, Google Play and PayPal accounts.
    6. Review the cancellation-confirmation email.
    7. Submit a Malwarebytes support ticket.
    8. Request the refund decision in writing.
    9. Contact the payment provider promptly if the charge remains unauthorized or incorrect.

    Uninstalling the software, allowing a device to expire or removing a computer from the subscription does not necessarily turn off automatic renewal.

    Malwarebytes Refund Policy

    Malwarebytes currently advertises a 60-day money-back guarantee on qualifying annual plans.

    Refund eligibility can depend on:

    • When the purchase or renewal occurred
    • Whether the plan qualifies for the guarantee
    • Whether Malwarebytes processed the purchase directly
    • Whether Apple or Google Play processed the transaction
    • Whether an authorized or unauthorized reseller sold the license
    • The applicable product and purchase terms

    Use Malwarebytes support to confirm eligibility rather than assuming every transaction receives the same refund treatment.

    How to Request a Malwarebytes Refund

    1. Identify who processed the payment.
    2. Collect the receipt and order information.
    3. Confirm the purchase or renewal date.
    4. Turn off automatic renewal when appropriate.
    5. Open the Malwarebytes support chatbot.
    6. Request a refund or submit a support ticket.
    7. Provide the account email and transaction details privately.
    8. Ask for written confirmation of approval or denial.
    9. Save the refund reference and expected posting period.

    Apple and Google Play purchases may be subject to the app store’s refund rules. A retail or reseller purchase may need to be refunded through the seller.

    Malwarebytes’ privacy policy says automated systems may be used to process refund requests. A customer may request human review of an automated refund decision through customer support.

    How Long Does a Malwarebytes Refund Take?

    After Malwarebytes or another billing provider approves a refund, the bank or payment provider may require additional business days to display the credit.

    Keep:

    • Refund-approval email
    • Transaction amount
    • Refund date
    • Payment method
    • Support-ticket number
    • Bank or app-store correspondence

    Contact the payment provider when Malwarebytes can document the refund but the credit does not appear after the provider’s normal posting period.

    Unfamiliar Malwarebytes Charge

    A legitimate Malwarebytes-related charge can use a payment-processor name rather than displaying only Malwarebytes.

    Possible descriptors include:

    • AVNGATE*MALWAREBYTES
    • 2CO.COM*MALWAREBYTES
    • 2Checkout
    • Verifone
    • CBI*MALWAREBYTES
    • CBA*MALWAREBYTES
    • HSA*MALWAREBYTES
    • Cleverbridge
    • Apple App Store
    • Google Play
    • PayPal

    Before reporting fraud:

    1. Review every Malwarebytes account in the household.
    2. Check the subscription expiration and renewal dates.
    3. Search email for receipts.
    4. Review Apple and Google subscriptions.
    5. Check PayPal automatic payments.
    6. Ask authorized payment-card users.
    7. Submit a Malwarebytes support request.

    Contact the bank promptly if a completed transaction remains unauthorized.

    Duplicate Malwarebytes Subscription or Charge

    A duplicate subscription can occur when:

    • A new plan is purchased instead of upgrading an existing plan.
    • Different email addresses are used.
    • A Malwarebytes.com subscription overlaps an app-store subscription.
    • A retail license is added while a direct subscription remains active.
    • Two household members purchase overlapping coverage.
    • A former plan renews automatically.

    Collect the order information for every subscription and ask support whether an eligible duplicate transaction can be refunded.

    Do not cancel the wrong subscription before confirming which devices it protects.

    How to Update Malwarebytes Payment Information

    For a direct Malwarebytes subscription:

    1. Sign in to the Malwarebytes Account portal.
    2. Open Manage Subscription.
    3. Select the applicable subscription.
    4. Open payment information.
    5. Add or update the payment method.
    6. Confirm the billing address.
    7. Save the changes.

    Apple, Google Play and retailer subscriptions must generally be managed through the company that processed the purchase.

    Do not send a complete payment-card number through ordinary email or a public forum.

    How to Find a Malwarebytes Invoice or Purchase History

    The Malwarebytes Account portal can provide access to purchase and billing information for qualifying direct purchases.

    Review:

    • Order date
    • Product
    • Number of devices
    • Subscription term
    • Amount
    • Renewal status
    • Invoice or receipt

    For Apple, Google Play or retailer purchases, obtain the receipt through the original seller.

    Malwarebytes Account Login Problem

    For an account-access issue:

    1. Confirm the email used for the purchase.
    2. Check spam and junk folders.
    3. Use the official password-reset option.
    4. Enter the identity-verification code sent to the account email.
    5. Check whether a different email was used for another subscription.
    6. Do not create multiple new accounts unless support instructs you to do so.
    7. Contact support if subscriptions remain missing.

    Do not provide a password or verification code to an unexpected caller or message sender.

    Malwarebytes Subscription Is Missing From My Account

    A subscription may be missing because:

    • It uses another email address.
    • It was purchased through Apple or Google Play.
    • It was purchased from a retailer.
    • The license was never linked to the Malwarebytes account.
    • The subscription was shared by another account holder.
    • The purchase invitation was not completed.

    Search email for the original order confirmation and account-setup invitation.

    A qualifying retail license can be added through the Manage Subscription page using the license key and License ID when required.

    How to Transfer Malwarebytes to a New Computer

    Before activating protection on a replacement computer:

    1. Sign in to the Malwarebytes Account portal.
    2. Open Manage Subscription.
    3. Find the old device.
    4. Deactivate or remove the old device.
    5. Download Malwarebytes on the new computer.
    6. Sign in or enter the authorized license information.
    7. Confirm that the new device appears in the account.

    Deactivating an old device does not cancel the subscription or stop automatic renewal.

    Malwarebytes Says Too Many Devices Are Activated

    The number of protected devices depends on the subscription.

    If the activation limit has been reached:

    • Open the subscription’s device list.
    • Remove an old, replaced or unused device.
    • Confirm that the correct subscription is selected.
    • Check whether family members are using shared seats.
    • Review available upgrade options.

    Do not buy another subscription until confirming whether an unused activation can be released.

    How to Reduce the Number of Devices

    Malwarebytes may not permit the number of devices in an active bundle to be reduced immediately.

    Its current support guidance may require the customer to:

    1. Turn off automatic renewal for the existing subscription.
    2. Purchase a new plan covering the preferred number of devices.
    3. Deactivate the old subscription from the devices.
    4. Activate the devices using the new subscription.

    If the original subscription was purchased or renewed recently, review refund eligibility before purchasing an overlapping plan.

    Malwarebytes License Key Does Not Work

    A license-key problem may involve:

    • Typing error
    • Confusion between the letter O and number zero
    • Missing License ID
    • License already activated on the maximum number of devices
    • Refunded purchase
    • Expired subscription
    • Canceled subscription
    • Unauthorized reseller
    • License for a different product
    • License linked to another email address

    Do not post the license key publicly.

    Provide support with the receipt, seller, purchase date and exact activation error.

    Malwarebytes Purchased From an Unauthorized Seller

    A license offered through an unknown marketplace, auction, social-media account or unofficial website may be invalid, duplicated, stolen or previously refunded.

    Warning signs include:

    • Price far below the official price
    • Seller requests cryptocurrency or gift cards
    • No authorized receipt
    • License has already been activated
    • Seller asks the customer to disable security software
    • Seller provides remote installation
    • License becomes inactive shortly after purchase

    Contact the seller for a refund and notify the payment provider if the seller refuses. Malwarebytes may be able to confirm whether the key is valid but may not refund a purchase made through an unauthorized seller.

    Malwarebytes Will Not Install

    Installation problems can result from:

    • Unsupported operating system
    • Insufficient storage
    • Previous Malwarebytes installation
    • Damaged installer
    • Missing administrator permission
    • Security policy
    • Conflicting software
    • Windows or macOS system damage
    • Active malware blocking installation

    Try these steps:

    1. Confirm the operating system is supported.
    2. Download the installer directly from Malwarebytes.com.
    3. Restart the device.
    4. Run the installer with the required administrator rights.
    5. Record the exact error message.
    6. Use the Malwarebytes Support Tool when official support instructs you to do so.
    7. Create a support ticket if installation continues to fail.

    Do not download a “special Malwarebytes installer” from an unfamiliar website.

    Malwarebytes Scan Found a Threat

    When Malwarebytes detects a threat:

    1. Do not open the detected file.
    2. Review the detection name and location.
    3. Allow Malwarebytes to quarantine the item when appropriate.
    4. Restart the computer when instructed.
    5. Run another scan.
    6. Update passwords from a known-clean device if credential theft is suspected.
    7. Review banking and email accounts when financial information may be exposed.
    8. Seek support if the detection repeatedly returns.

    Do not upload the detected file or a live malware link to a public CSN review.

    Malwarebytes Detection Keeps Returning

    A repeated detection can indicate:

    • An active malicious process
    • A browser extension
    • A scheduled task
    • A synchronized cloud file
    • A compromised browser profile
    • Another infected device
    • A potentially unwanted program reinstalling itself
    • A false positive

    Record the detection name, file path and scan time. Use the official support process before manually deleting system files or modifying the registry.

    How to Report a Malwarebytes False Positive

    A false positive occurs when legitimate software or a safe website is incorrectly detected.

    Before reporting it:

    • Update Malwarebytes.
    • Run another scan.
    • Confirm that the file came from a trusted source.
    • Check the digital signature.
    • Record the exact detection name.
    • Do not restore or allow the item merely because a pop-up says it is safe.

    Use the official false-positive reporting forum or support process. Developers and website owners should provide technical evidence privately through the appropriate Malwarebytes route.

    Malwarebytes Blocked a Website

    A blocked-site notice can involve:

    • Malware
    • Phishing
    • Scam content
    • Malicious advertising
    • Compromised website
    • Potentially unwanted program
    • Incorrect classification

    Do not disable web protection simply to reach the site.

    Verify the address and submit a false-positive request when the site owner believes the block is incorrect.

    How to Collect Malwarebytes Diagnostic Logs Safely

    Support may request diagnostic logs to investigate installation, activation, performance or detection problems.

    Before sharing logs:

    • Confirm that the request came through the official support ticket.
    • Use the official Malwarebytes support tool.
    • Upload the package through the secure route provided.
    • Do not post logs in a public review.
    • Do not send logs to an email address from an unsolicited message.

    Diagnostic files can contain usernames, computer details, software information and other private technical data.

    Malwarebytes Is Slowing Down the Computer

    Performance concerns can involve:

    • Active scan
    • Real-time protection
    • Database update
    • Conflict with another security product
    • Large number of files
    • Low memory or storage
    • Existing system damage
    • Active malware

    Record:

    • When the slowdown begins
    • CPU and memory use
    • Whether a scan is active
    • Other security software installed
    • Malwarebytes version
    • Operating-system version

    Do not disable every security feature permanently without understanding the risk.

    Malwarebytes and Another Antivirus

    Compatibility depends on the products, versions and settings involved.

    Two programs with real-time protection can sometimes:

    • Scan the same files
    • Slow the computer
    • Block each other’s updates
    • Quarantine the same file
    • Create repeated notifications

    Review the current guidance for the exact security products. Do not create broad exclusions that allow malware to bypass both programs.

    Malwarebytes VPN Is Not Connecting

    For a Malwarebytes VPN problem:

    1. Confirm that the subscription includes VPN.
    2. Check the internet connection without the VPN.
    3. Restart the Malwarebytes application.
    4. Try another VPN server location.
    5. Restart the device.
    6. Update Malwarebytes.
    7. Check firewall or network restrictions.
    8. Record the error message.
    9. Contact support if the problem continues.

    Some workplaces, schools, hotels, public networks and countries restrict VPN connections.

    Malwarebytes Identity Protection Support

    Identity-protection plans may include features such as:

    • Identity monitoring
    • Credit monitoring
    • Dark-web alerts
    • Identity-restoration assistance
    • Identity-theft insurance
    • Personal-data removal

    Review the plan documents for:

    • Enrollment requirements
    • Covered household members
    • Monitoring bureaus
    • Insurance exclusions
    • Claim procedures
    • Cancellation effects

    If active identity theft is suspected, contact financial institutions and credit bureaus promptly rather than relying only on a software alert.

    How to Delete a Malwarebytes Account

    Malwarebytes allows users to manage or delete certain account information through the Malwarebytes Account portal.

    Before deleting the account:

    • Turn off automatic renewal.
    • Save invoices and license information.
    • Review shared subscriptions.
    • Confirm the status of active devices.
    • Check identity-protection services.
    • Understand that account deletion may not cancel an app-store subscription.

    A privacy request can also be submitted through the official privacy form or by emailing privacy@malwarebytes.com.

    Some records may be retained for legal, billing, fraud-prevention and dispute-resolution purposes.

    Fake Malwarebytes Renewal Notice

    Scammers frequently impersonate cybersecurity companies because a security warning can make recipients react quickly.

    A fake Malwarebytes notice may arrive through:

    • Email
    • Calendar invitation
    • Text message
    • Browser pop-up
    • Search advertisement
    • Fake invoice
    • Telephone call

    Warning signs include:

    • A telephone number to call for cancellation
    • A charge that does not appear on the bank account
    • A demand for immediate action
    • A request for remote access
    • A request for gift cards, cryptocurrency or wire transfer
    • A claim that a refund was too large and must be returned
    • A request for a password or verification code
    • A sender address unrelated to Malwarebytes.com

    Do not call the number in the message. Sign in to the Malwarebytes Account portal and review the actual subscription and purchase history.

    Fake Malwarebytes Technical-Support Scam

    A fake support agent may claim:

    • The computer is infected
    • The Malwarebytes license has expired
    • A refund is waiting
    • The account was hacked
    • The customer must install remote-access software
    • The bank account must be verified
    • Money must be moved to a safe account

    Malwarebytes does not provide an inbound consumer-support number. Any website or advertisement claiming to offer an official Malwarebytes telephone line should be treated cautiously.

    Never allow an unexpected caller to control the computer.

    What to Do After Contacting a Fake Support Number

    1. Disconnect the device from the internet.
    2. Close or uninstall remote-access software.
    3. Run a security scan.
    4. Change important passwords from a known-clean device.
    5. Enable multifactor authentication.
    6. Contact the bank or payment provider.
    7. Report unauthorized transactions.
    8. Review email and financial accounts.
    9. Preserve the fake invoice, telephone number and payment records.
    10. Report the incident to the FTC or appropriate law-enforcement agency.

    Do not pay a recovery company that unexpectedly offers to retrieve money lost to a support scam.

    How to Escalate a Malwarebytes Complaint

    1. Determine whether Malwarebytes, Apple, Google Play, PayPal or another retailer processed the purchase.
    2. Use the appropriate billing provider’s support process.
    3. Create a Malwarebytes support ticket.
    4. Provide account, transaction and device information privately.
    5. Ask for a ticket number.
    6. Keep replies in one support thread.
    7. Request the refund, activation fix or technical decision in writing.
    8. Ask for human review if an automated refund decision appears incorrect.
    9. Save receipts, renewal reminders and cancellation confirmations.
    10. For an unresolved privacy complaint, use the official privacy request route.
    11. For written corporate correspondence, use Malwarebytes Inc., 2445 Augustine Drive, Suite 550, Santa Clara, CA 95054.
    12. Contact the payment provider promptly when a completed charge remains unauthorized.

    The Santa Clara office is not advertised as a walk-in customer-support location.

    A review submitted to CustomerServiceNumbers.com does not contact Malwarebytes, cancel a subscription, remove malware, restore a quarantined file, issue a refund or open a technical-support case.

    Malwarebytes Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Malwarebytes customer reviews. The current rating is 0 out of 5 based on zero reviews.

    There is not enough CSN review data to establish a current positive or negative support trend.

    Future reviews may help readers understand experiences involving:

    • Online support chat
    • Support-ticket response
    • Automatic renewal
    • Cancellation
    • Refund requests
    • Duplicate charges
    • Account access
    • License activation
    • Device transfers
    • Installation
    • Malware detection and removal
    • False positives
    • VPN service
    • Identity protection
    • Fake support scams

    Because no reviews have been submitted, statements about what Malwarebytes customers usually praise or complain about would be speculative.

    Frequently Asked Questions About Malwarebytes Customer Support

    What is the Malwarebytes customer-service phone number?

    Malwarebytes does not provide an inbound consumer-support telephone number. Use the official Help Center chatbot, live-agent chat or support-ticket form.

    Does Malwarebytes offer live support?

    Yes. The Help Center chatbot can connect customers with a human support agent. Support tickets are answered by email.

    Is Malwarebytes support available 24 hours?

    Malwarebytes currently advertises 24/7 human support through its online channels. It does not operate a 24-hour inbound consumer phone line.

    What is the Malwarebytes customer-service email?

    Malwarebytes currently directs customers to its chat and ticket system rather than publishing a general consumer-support email.

    How do I cancel Malwarebytes?

    For a direct Windows or Mac subscription, sign in to the Malwarebytes Account portal and turn off automatic renewal. Apple and Google Play subscriptions must be canceled through the applicable app store.

    Does canceling Malwarebytes stop protection immediately?

    No. A canceled direct subscription normally remains active through its expiration date.

    Does uninstalling Malwarebytes cancel billing?

    No. Uninstalling the application does not turn off automatic renewal or cancel an app-store subscription.

    Does Malwarebytes send a renewal reminder?

    Malwarebytes says annual subscribers generally receive a reminder approximately 30 days before the renewal date.

    Can I get a Malwarebytes refund?

    Malwarebytes currently advertises a 60-day money-back guarantee on qualifying annual plans. Contact support to confirm eligibility.

    Who handles an Apple or Google Play refund?

    Apple and Google control purchases and refunds processed through their respective stores, subject to their rules.

    Why does my statement say 2CO.com or Cleverbridge?

    Malwarebytes uses third-party e-commerce processors. Possible legitimate descriptors include 2CO.com, 2Checkout, Avangate, Verifone, Cleverbridge, CBI, CBA and HSA.

    How do I transfer Malwarebytes to a new computer?

    Deactivate the old device through the Malwarebytes Account portal, install Malwarebytes on the new computer and activate it with the same eligible subscription.

    Where is Malwarebytes headquartered?

    Malwarebytes is based at 2445 Augustine Drive, Suite 550, Santa Clara, California 95054.

    Who owns Malwarebytes?

    Malwarebytes does not identify a separate parent corporation on its current company pages. Founder Marcin Kleczynski remains the company’s chief executive officer.

    Related Cybersecurity and Technology Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-support information and share real support experiences since 2004. We independently organize official support routes, account guidance, cancellation steps, refund information, scam warnings and customer reviews.

    We are not owned by Malwarebytes Inc., Apple, Google, PayPal, 2Checkout, Verifone, Cleverbridge, a software retailer or a technical-support provider.

    Share Your Malwarebytes Customer Support Experience

    Have you contacted Malwarebytes about automatic renewal, cancellation, a refund, account access, license activation, a new computer, installation, malware removal, a false positive, VPN service or a suspicious renewal notice?

    Leave a factual review below and explain the support route used, approximate response time and whether the issue was resolved.

    Comments are moderated. Do not include passwords, license keys, account emails, complete order numbers, device identifiers, payment information, identity documents, diagnostic logs, quarantine files, malware samples, suspicious links or private information about a support representative.

    Page Update Note

    This Malwarebytes customer-support page was reviewed and updated on July 20, 2026. The update confirmed that Malwarebytes does not operate an inbound consumer-support number and directs customers to online chat, live-agent assistance and support tickets.

    The update added current automatic-renewal, cancellation, refund, account, payment-processor, installation, activation, device-transfer, false-positive, VPN, privacy and fake-support guidance. The former Freedom Circle address was replaced with the current Santa Clara office at 2445 Augustine Drive, Suite 550.

    Unsupported review claims were removed because CustomerServiceNumbers.com has not yet received a Malwarebytes review.

    Last Updated: July 20, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Malwarebytes Inc., Apple, Google, PayPal, 2Checkout, Verifone, Cleverbridge, an app store, software retailer, payment processor or technical-support company. Malwarebytes does not provide support through this website.

    Support routes, product names, subscription plans, renewal prices, refund eligibility, device limits, software compatibility, privacy processes, payment descriptors and corporate information can change. Review the current Malwarebytes account, purchase receipt, subscription terms, app-store terms and official Help Center.

    This page cannot access an account, remove malware, examine a computer, restore a quarantined file, cancel automatic renewal, issue a refund, transfer a license, correct a false positive or investigate identity theft. It is not legal, financial, cybersecurity, forensic, identity-theft or technical advice.

  • McAfee Customer Service Phone Number, Billing, Refunds and Cancellation Help

    Need help with a McAfee subscription, unexpected renewal, refund, installation, activation code, account login, virus-protection product, or suspicious McAfee message? McAfee provides customer support by telephone, online chat, My Account, and its official support center.

    McAfee customer-service information reviewed and updated in July 2026.

    How to Contact McAfee Customer Service

    Support warning: Use the official McAfee website or the verified number above. Fraudulent technical-support websites, popups, emails and advertisements may display unrelated telephone numbers that connect consumers with impersonators.

    McAfee customer service number 1-866-622-3911 shown in an orange torn-paper CustomerServiceNumbers.com graphic
    Call McAfee customer service at 1-866-622-3911 for account, billing, subscription, refund, or technical support.

    Which McAfee Support Route Should You Use?

    Installation, Download or Technical Support

    Use the McAfee Support Center or call 1-866-622-3911 for help downloading, installing, activating, updating or troubleshooting a supported McAfee product.

    Before contacting technical support, have the following available:

    • The email address associated with your McAfee account
    • The name of the McAfee product or subscription
    • The device type and operating system
    • Any error message or error code
    • A brief description of what happened

    Do not post your password, product key, activation code, full email address, payment information or identity-monitoring information in a public review.

    Billing, Renewal or Subscription Questions

    Sign in to McAfee My Account to review active and expired subscriptions, renewal settings, payment history, downloads and account details. Customers can also contact McAfee by telephone or chat for billing help.

    Account Login or Password Help

    Visit McAfee My Account and use the password-recovery or one-time-passcode option. Make sure you are entering the email address originally used to create or activate the subscription.

    Retail Card or Product-Key Activation

    Customers who purchased a McAfee retail card or eCard can redeem the product key at McAfee.com/activate. Enter the unique activation code and follow the instructions to connect the subscription to a McAfee account and download the software.

    A retail product key should be treated like a password. Do not share it in a review, email, text message or online forum.

    How to Cancel McAfee Automatic Renewal

    Customers can manage automatic renewal through McAfee My Account:

    1. Go to McAfee My Account.
    2. Sign in with the email address, password, social login or one-time passcode associated with the account.
    3. Open the Subscriptions section.
    4. Select the applicable McAfee subscription.
    5. Follow the displayed instructions to turn off or change automatic renewal.
    6. Save the confirmation email or take a screenshot showing that automatic renewal was disabled.

    Important: Uninstalling McAfee from a computer, phone or tablet does not automatically cancel a paid subscription or disable automatic renewal.

    Removing a saved credit card from the account also does not necessarily cancel the subscription or turn off automatic renewal. Check the subscription’s renewal status directly.

    Does Turning Off Automatic Renewal End McAfee Immediately?

    Turning off automatic renewal generally prevents a future renewal charge. It does not normally remove the remaining time from an already-paid subscription. Check the expiration date displayed in My Account.

    Some additional benefits may depend on remaining enrolled in automatic renewal. Review the subscription details before changing the setting.

    McAfee Refund Policy

    McAfee states that qualifying annual software subscriptions may be eligible for a refund when the request is made:

    • Within 30 days of the initial product purchase
    • Within 60 days of the most recent automatic-renewal charge

    Refund eligibility can depend on the product, subscription term, country, purchase method and applicable terms. Submit the request through the official McAfee refund page or contact McAfee support.

    When requesting a refund, have the following ready:

    • The email address connected to the subscription
    • The order or invoice number
    • The purchase or renewal date
    • The amount charged
    • The McAfee product or subscription name
    • The last four digits of the payment method, if requested through a secure official channel
    • The resolution you are requesting

    Ask for a case number or written confirmation of the refund request. Keep any cancellation, refund or credit confirmation until the money appears on your account.

    Unexpected McAfee Charge on a Credit Card or Bank Statement

    An unexpected McAfee charge may be connected to an automatic subscription renewal, a free or introductory trial that converted to a paid plan, a subscription purchased for another household member, or a McAfee product associated with a different email address.

    To investigate the charge:

    1. Sign in to McAfee My Account.
    2. Review the active subscriptions and Payment History.
    3. Search your email accounts for McAfee order, activation and renewal notices.
    4. Check whether another household member purchased or activated the subscription.
    5. Contact McAfee through its official support page or verified telephone number.
    6. Ask whether the charge qualifies for a refund and whether automatic renewal has been disabled.

    McAfee states that a charge appearing in the Payment History of your McAfee account is associated with McAfee. If the transaction does not appear there, contact support and verify whether another account or billing provider was involved.

    If McAfee cannot identify the charge and you believe it is unauthorized, contact your bank or card issuer promptly to discuss card-security and dispute options. You can also review the ChargeOnMyCard.com guide to unrecognized bank and credit-card statement charges.

    McAfee Scam Emails, Fake Popups and Support Impersonation

    Scammers may use McAfee’s name in fake antivirus warnings, expiration notices, refund offers, invoices, renewal messages, popups, telephone calls and technical-support advertisements.

    McAfee advises customers that:

    • McAfee will not require you to call a telephone number included in an email or text message.
    • McAfee will not call and demand payment for customer service.
    • McAfee customer service will not ask for your Social Security number, home address or account password.
    • Suspicious McAfee-branded messages can be reported to scam@mcafee.com.

    If you receive a suspicious message, do not click its links, download attachments, call the displayed telephone number, grant remote access to your device, purchase gift cards, send cryptocurrency or provide banking credentials.

    Instead, open a new browser window and go directly to McAfee.com or sign in to your account independently. Genuine account notices and subscription information should be checked through your account rather than through a link in an unexpected message.

    How to Escalate a McAfee Customer-Service Complaint

    1. Contact McAfee by telephone or online chat and clearly explain the problem.
    2. Provide the order number, subscription name, charge date, error code or other relevant information.
    3. State the resolution you are requesting, such as a refund, renewal cancellation, activation correction or technical fix.
    4. Request a support case number and record the representative’s name or identifier.
    5. If the issue remains unresolved, ask whether the case can be reviewed by a supervisor or billing specialist.
    6. Save chat transcripts, confirmation emails, screenshots and billing records.
    7. If an apparently unauthorized transaction remains unresolved, ask your bank or card issuer about its dispute process.

    Do not mail software returns, refund requests, payment disputes or legal documents to the corporate headquarters unless McAfee or your legal adviser specifically directs you to use that address.

    McAfee Corporate Office and Ownership

    • Company: McAfee, LLC
    • Corporate Headquarters: 6220 America Center Drive, San Jose, CA 95002, USA
    • Business Focus: Online protection, antivirus, identity, privacy and scam-protection products for consumers and families
    • Ownership: Privately held following its acquisition by an investor group led by Advent International and Permira

    McAfee’s corporate address is not a substitute for its customer-service telephone, chat, billing, refund or technical-support channels. McAfee’s official corporate contact page does not currently publish a separate general headquarters telephone number for consumer complaints.

    McAfee Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 published McAfee reviews and a rating of 0 out of 5 stars. Because no customer reviews are currently published, there is not enough information to identify a reliable positive or negative customer-service trend.

    Customers may use the review section below to describe genuine experiences involving:

    • Telephone or chat support
    • Automatic renewals
    • Cancellation requests
    • Refund processing
    • Unexpected charges
    • Installation or activation problems
    • Account access
    • Virus-removal support
    • Retail product keys
    • McAfee impersonation or scam reporting

    Privacy reminder: Do not include passwords, activation codes, full email addresses, telephone numbers, home addresses, Social Security numbers, identity-monitoring details, bank information, full card numbers or other private account information in a public review.

    Frequently Asked Questions

    What is the McAfee customer-service phone number?

    McAfee’s official U.S. customer-service number is 1-866-622-3911.

    Is McAfee customer service available 24 hours a day?

    McAfee currently advertises its U.S. telephone and online chat support as available 24 hours a day, seven days a week.

    How do I cancel McAfee?

    Sign in to McAfee My Account, open Subscriptions and follow the instructions to turn off automatic renewal. Uninstalling the application by itself does not cancel the paid subscription.

    Can I receive a refund for a McAfee automatic renewal?

    McAfee states that qualifying annual subscribers may request a refund within 60 days of an automatic-renewal charge. Initial annual purchases may generally qualify when the request is made within 30 days. Eligibility remains subject to the applicable product and purchase terms.

    Why did McAfee charge me before my expiration date?

    McAfee’s published subscription terms state that annual automatic renewal may occur before the current subscription term expires. Review the renewal date, Payment History and subscription settings in My Account.

    Does uninstalling McAfee stop the subscription?

    No. Uninstalling the application does not automatically cancel the subscription or turn off automatic renewal.

    How do I activate a McAfee retail card?

    Visit McAfee.com/activate, enter the unique product key and follow the instructions. Do not share the product key publicly.

    How do I report a fake McAfee email or message?

    Suspicious McAfee-branded messages can be sent to scam@mcafee.com. Do not call a number, open an attachment or use a payment link contained in a suspicious message.

    Where is McAfee headquartered?

    McAfee, LLC lists its corporate headquarters at 6220 America Center Drive, San Jose, CA 95002.

    Related Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service contact information, complaint routes and company reviews since 2004. CSN is an independent consumer information website and is not owned by or affiliated with McAfee.

    Our goal is to distinguish official customer-service routes from corporate offices, third-party sellers, billing providers, independent repair services, online advertisements and fraudulent technical-support operations.

    Share Your McAfee Customer Service Experience

    Have you recently contacted McAfee about billing, automatic renewal, cancellation, a refund, installation, activation, an unexpected charge, account access or a suspicious message? Share your experience below to help other consumers understand what happened and whether the issue was resolved.

    Describe the support method you used, the general nature of the issue, how long resolution took and whether McAfee provided the requested outcome. Do not post private account, payment, identity or product-key information.

    Page Update Note

    This McAfee customer-service page was updated in July 2026 to confirm the official U.S. customer-service number and 24/7 support availability; add telephone, chat, My Account, activation, cancellation and refund routes; explain automatic-renewal procedures; clarify that uninstalling the application does not cancel a subscription; add unexpected-charge guidance; include McAfee impersonation and fake-support warnings; replace the outdated Santa Clara address with the current San Jose headquarters; update McAfee’s consumer-focused ownership context; and accurately report the current CSN review count and rating.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with McAfee, LLC, its owners, investors, payment processors, retailers, app stores, technical-support providers or identity-protection partners. CSN cannot access McAfee accounts, cancel subscriptions, issue refunds, remove viruses, activate products, investigate identity alerts or resolve billing disputes.

    Telephone numbers, hours, links, addresses, subscription terms, refund windows, automatic-renewal procedures, product features and support routes can change. Verify important information through the official McAfee website, your McAfee account, purchase receipt or financial institution before providing private information or making a payment decision.

  • MyLife Customer Service, Profile Removal and Subscription Help

    MyLife is a people-search and data-broker service that publishes profiles compiled from public records and other information sources. Customers commonly look for support when they want to correct or remove a profile, cancel a subscription, stop billing, request a refund review, close an account, or exercise privacy rights.

    The legal company information associated with MyLife has changed. California’s current Data Broker Registry identifies Insightbridge LLC as the registered data broker associated with MyLife.com. The former MyLife.com, Inc. entered bankruptcy and should not automatically be treated as the current website operator.

    MyLife Customer Service Phone Number and Contact Information

    Current official customer-service hours could not be verified. Customers should call during ordinary business hours or send a written request by email.

    The older telephone number 1-888-704-1900 and the former Los Angeles address are associated with MyLife.com, Inc. and older company listings. The current California data-broker registration lists Insightbridge LLC, the telephone number 1-888-466-1066, and membersupport@mylife.com.

    What Is MyLife?

    MyLife is a people-search and data-broker website. It may compile profiles using information from public records, commercial databases, websites, directories, and other sources.

    A MyLife profile may contain information such as:

    • Names and name variations
    • Approximate age
    • Current or former cities
    • Possible addresses
    • Possible telephone numbers or email addresses
    • Possible relatives or associates
    • Employment or education references
    • Public-record information
    • Online references
    • A proprietary profile or reputation score

    Information can be incomplete, outdated, duplicated, associated with another person, or presented without context. A MyLife profile is not an official court record, criminal-history certification, credit report, government identity record, or guarantee that the information belongs to the person named.

    How to Find a MyLife Profile

    1. Visit the official MyLife website.
    2. Search for the person’s name.
    3. Use location or age information to identify the likely profile.
    4. Open the profile carefully.
    5. Copy the exact profile URL.
    6. Record which information is inaccurate, outdated, private, or disputed.

    Do not assume that every result for a similar name belongs to the same person. Verify the available identifiers before submitting a correction or removal request.

    How to Remove or Suppress a MyLife Profile

    Use MyLife’s current privacy or opt-out options when they are available on the official website. You can also contact MyLife at membersupport@mylife.com or call 1-888-466-1066.

    Include:

    • Your full name
    • The exact MyLife profile URL
    • Enough information to identify the correct profile
    • A clear request to remove or suppress the profile
    • A request for written confirmation

    A sample request may say:

    “I am requesting the removal or suppression of the MyLife profile at the URL listed below. Please confirm when the profile is no longer publicly available and explain whether any additional verification is required.”

    Do not provide a complete Social Security number, payment-card number, account password, or unnecessary identity document. If verification is required, ask why the information is necessary and redact information that is not needed.

    How to Correct Inaccurate MyLife Information

    If you want information corrected rather than the entire profile removed, identify each disputed item separately.

    Provide:

    • The profile URL
    • The inaccurate information as displayed
    • The corrected information, when appropriate
    • A brief explanation of why the information is wrong
    • Supporting documentation with unrelated private information removed

    Do not send more personal information than necessary. Supplying additional information to a people-search company may create new privacy concerns.

    Ask MyLife to confirm:

    • Whether the disputed information was removed or corrected
    • Whether the source record was also corrected
    • Whether the information may reappear after future data updates
    • Whether a suppression record will be maintained

    California MyLife Deletion Requests Through DROP

    California residents can use the state’s Delete Request and Opt-out Platform, known as DROP, to submit one deletion request to registered data brokers.

    DROP launched for consumers on January 1, 2026. Registered data brokers are required to begin processing DROP deletion requests on August 1, 2026.

    To use DROP:

    1. Open the official California DROP website.
    2. Verify that you are a California resident.
    3. Create the requested consumer profile.
    4. Choose the identifying information you want to provide.
    5. Submit the deletion request.
    6. Keep the request confirmation.

    DROP can send a request to registered data brokers, including the data broker currently associated with MyLife.com. A legal exemption may allow a broker to retain certain records.

    Submitting a MyLife request directly and submitting a DROP request are separate options. California residents may use both when appropriate.

    MyLife Subscription Cancellation

    Profile removal and subscription cancellation may be separate processes. Removing or suppressing a public profile does not necessarily cancel a paid account or stop billing.

    To request cancellation:

    1. Sign in to the MyLife account.
    2. Review the account, subscription, membership, or billing section.
    3. Record the current plan and next billing date.
    4. Complete any available online cancellation process.
    5. Call MyLife at 1-888-466-1066.
    6. Email membersupport@mylife.com.
    7. State that you are canceling the paid subscription and any future renewal.
    8. Ask for the effective cancellation date and confirmation number.
    9. Save screenshots, emails, and call notes.

    A cancellation request should clearly state:

    • The account holder’s name
    • The email address associated with the account
    • The approximate purchase date
    • The last four digits of the payment card, only when necessary
    • The request to cancel the paid service
    • The request to stop future billing
    • The request for written confirmation

    Do not send a complete card number or account password by email.

    Email Unsubscribing Is Not Subscription Cancellation

    Using an unsubscribe link in a marketing email generally stops or reduces promotional messages. It may not:

    • Cancel a paid subscription
    • Close the MyLife account
    • Remove a public profile
    • Delete personal data
    • Stop an already scheduled charge

    Complete each requested action separately and retain confirmation for each one.

    MyLife Refund Requests

    A refund is not guaranteed. Eligibility may depend on the purchase terms, billing date, use of the service, reason for the request, and applicable law.

    To request a refund review:

    1. Identify the date and amount of the charge.
    2. Determine whether the charge was an initial purchase, renewal, duplicate charge, or another transaction.
    3. Cancel the subscription when you do not want future service.
    4. Call 1-888-466-1066.
    5. Email membersupport@mylife.com.
    6. Explain why you believe a refund is appropriate.
    7. Request a written decision.

    Keep:

    • The account confirmation
    • The original offer or checkout page
    • Receipts
    • Cancellation confirmation
    • Emails and chat records
    • Call dates and representative names
    • The card statement showing the charge

    How to Dispute an Unrecognized MyLife Charge

    First determine whether the charge may relate to:

    • A MyLife subscription
    • A trial that converted to a paid service
    • A renewal
    • A second account
    • A family member or authorized card user
    • A similar merchant name
    • Unauthorized use of the card

    Contact MyLife and request:

    • The account email associated with the charge
    • The transaction date
    • The product or subscription purchased
    • The billing period
    • Cancellation of future charges
    • A refund review

    If the charge was not authorized or remains unresolved, contact the card issuer or financial institution promptly. Follow the issuer’s dispute deadlines and provide supporting documentation.

    Canceling a card may not resolve the underlying account. Request written cancellation from MyLife in addition to contacting the financial institution.

    Close a MyLife Account

    Account closure may be separate from subscription cancellation and public-profile removal.

    Ask MyLife to confirm:

    • That the paid subscription is canceled
    • That future billing has stopped
    • That the registered user account is closed
    • Whether stored account information will be deleted
    • Whether the public profile is removed or suppressed
    • Whether a suppression record must remain to prevent republication

    Keep the final confirmation. Check future card statements to ensure additional charges do not appear.

    MyLife Profiles and the Fair Credit Reporting Act

    The current operator associated with MyLife.com reports in California’s Data Broker Registry that it is not regulated by the federal Fair Credit Reporting Act.

    Do not use a MyLife profile or report to decide whether a person qualifies for:

    • Employment
    • Housing or a residential lease
    • Credit or a loan
    • Insurance
    • A professional license
    • Another legally regulated benefit or eligibility decision

    A people-search result is not a substitute for an FCRA-compliant consumer report, official court search, verified criminal-history check, or lawful screening process.

    If an employer, landlord, lender, insurer, or another decision-maker used MyLife information against you, request the name of the source, a copy of the information used, and any legally required adverse-action notice. Consider contacting a consumer attorney or the appropriate government regulator.

    Inaccurate Criminal or Court Information

    A MyLife page may refer to possible court, arrest, criminal, traffic, or public-record information. Similar names, outdated records, incomplete dispositions, sealed cases, expunged matters, and data-matching errors can produce misleading results.

    If the information is inaccurate:

    1. Save a private screenshot of the disputed result.
    2. Copy the profile URL.
    3. Check the official court or government record when appropriate.
    4. Contact MyLife in writing.
    5. Identify the exact disputed statement.
    6. Request correction or removal.
    7. Ask for written confirmation.

    Do not repost the disputed information publicly merely to complain about it. Repeating a false allegation can increase its exposure.

    FTC and DOJ Action Involving the Former MyLife.com, Inc.

    In 2021, a federal court approved an order resolving claims brought by the Department of Justice on behalf of the Federal Trade Commission against the former MyLife.com, Inc. and its founder and CEO, Jeffrey Tinsley.

    The government stated that the former company:

    • Used misleading teaser background reports
    • Implied that people might have criminal or arrest records without adequate support
    • Failed to disclose material subscription terms clearly
    • Used automatic-renewal practices that were difficult to cancel
    • Misrepresented aspects of cancellation or refund policies

    The court-approved order banned the defendants from using negative-option features, required monetary redress, prohibited specific deceptive practices, and imposed compliance requirements.

    This enforcement history involved MyLife.com, Inc. and Jeffrey Tinsley. California’s current Data Broker Registry identifies Insightbridge LLC with the MyLife.com website. Readers should distinguish the former company and federal defendants from the website’s currently registered operator.

    MyLife.com, Inc. Bankruptcy and Current Operator

    The former MyLife.com, Inc. filed Chapter 11 bankruptcy in September 2022. The bankruptcy was converted to Chapter 7 liquidation in February 2024 and remained active in federal bankruptcy court during 2026.

    California’s current Data Broker Registry identifies:

    Current executive leadership for Insightbridge LLC could not be independently verified. Jeffrey Tinsley should not be identified as the current CEO unless a reliable current source confirms that role.

    How to Escalate a MyLife Complaint

    1. Call MyLife at 1-888-466-1066.
    2. Email membersupport@mylife.com.
    3. Describe the profile, subscription, billing, or privacy issue clearly.
    4. State the requested resolution.
    5. Ask for written confirmation or a case number.
    6. Retain every response and supporting document.
    7. Use the card issuer’s dispute process for an unresolved unauthorized charge.
    8. Use the appropriate privacy or government complaint process when necessary.

    California Privacy Complaint Options

    California consumers may use DROP for data-broker deletion requests. A consumer who believes a registered data broker failed to meet California privacy obligations can also review complaint information provided by the California Privacy Protection Agency.

    FTC Complaint Options

    Consumers can report suspected deceptive billing, misleading marketing, unauthorized charges, or other business practices through the Federal Trade Commission’s official fraud-reporting system.

    Report fraud or deceptive practices to the FTC.

    State Attorney General or Consumer Agency

    A consumer may also contact the attorney general or consumer-protection agency in the state where the consumer lives. These agencies may accept complaints but do not guarantee an individual refund or removal result.

    MyLife Safety and Scam Warnings

    Be cautious of messages, advertisements, or callers offering guaranteed MyLife removal in exchange for immediate payment or extensive identity information.

    Warning signs include:

    • Requests for a complete Social Security number
    • Requests for account passwords
    • Requests for payment by gift card, cryptocurrency, or wire transfer
    • Claims that arrest is imminent unless a fee is paid
    • Promises to remove every record from the internet permanently
    • Pressure to install remote-access software
    • Requests for photographs of identity documents through an unofficial email address

    Verify support through MyLife’s current registered phone number and email address.

    MyLife Customer Service FAQs

    What is the current MyLife customer-service phone number?

    California’s current Data Broker Registry lists 1-888-466-1066 for Insightbridge LLC and MyLife.com.

    What is MyLife’s customer-service email?

    The current registered contact email is membersupport@mylife.com.

    What are MyLife customer-service hours?

    Current official customer-service hours could not be verified. Call during ordinary business hours or submit a written email request.

    Who currently operates MyLife.com?

    California’s current Data Broker Registry identifies Insightbridge LLC as the registered data broker associated with MyLife.com.

    Is MyLife.com, Inc. still the current operator?

    The former MyLife.com, Inc. is in Chapter 7 bankruptcy. Current California registration information instead associates MyLife.com with Insightbridge LLC.

    Is Jeffrey Tinsley currently the MyLife CEO?

    Jeffrey Tinsley was the founder and CEO of the former MyLife.com, Inc. Current leadership for Insightbridge LLC could not be independently verified.

    How do I remove my profile from MyLife?

    Use the privacy or opt-out links on the official MyLife website, email membersupport@mylife.com, or call 1-888-466-1066. Include the exact profile URL and request written confirmation.

    Does removing my MyLife profile cancel my subscription?

    Not necessarily. Profile removal, account closure, subscription cancellation, email unsubscribing, and data deletion may require separate requests.

    How do I cancel a MyLife subscription?

    Review the account’s subscription settings, call 1-888-466-1066, and email membersupport@mylife.com. Clearly request cancellation of the paid service and future billing.

    Can I get a MyLife refund?

    A refund is not guaranteed. Contact MyLife with the transaction details and request a written refund decision.

    How do I dispute an unauthorized MyLife charge?

    Contact MyLife first when safe and appropriate. If the charge remains unresolved or was unauthorized, contact the card issuer promptly and follow its dispute procedure.

    Can MyLife information be used for employment or tenant screening?

    The current registered operator reports that it is not regulated by the FCRA. MyLife information should not be used for employment, housing, credit, insurance, or another FCRA-covered eligibility decision.

    How do California residents delete MyLife information?

    California residents can submit a direct request to MyLife and can also use the state’s DROP system. Registered data brokers begin processing DROP requests on August 1, 2026.

    Is a MyLife criminal-record result always accurate?

    No. Similar names, incomplete court records, outdated data, traffic citations, sealed matters, and data-matching errors can produce inaccurate or misleading results. Verify information with the official court or government source.

    MyLife Customer Service Reviews and Complaints

    The review section below allows consumers to share firsthand experiences involving MyLife profile accuracy, profile removal, privacy requests, subscriptions, billing, refunds, cancellations, account access, customer-service responses, or California DROP requests.

    No reviews have currently been submitted on this page. The displayed 0/5 means that no ratings have been submitted; it is not a zero-star customer verdict.

    Clearly identify whether the issue involved the current MyLife website operator, the former MyLife.com, Inc., a card issuer, payment processor, public-record source, court database, search engine, employer, landlord, or data-removal company.

    Share Your MyLife Experience

    Describe the approximate date, type of profile or account issue, support route used, response received, and final outcome.

    Do not post a Social Security number, complete date of birth, current or former home address, telephone number, personal email address, password, payment-card information, billing statement, identity document, names or photographs of minors, or disputed criminal, court, financial, political, family, or medical information about another person.

    Page Update Note

    This MyLife customer-service page was updated on July 28, 2026, to identify Insightbridge LLC as the currently registered data broker associated with MyLife.com, replace outdated phone and address information, add the current registered email, explain the former MyLife.com, Inc. Chapter 7 bankruptcy, distinguish former and current operators, add profile correction and removal guidance, expand subscription cancellation and billing-dispute procedures, add California DROP information, include the FTC and DOJ enforcement history, add FCRA-use warnings, and accurately describe the live CustomerServiceNumbers.com review count.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with MyLife, Insightbridge LLC, the former MyLife.com, Inc., Jeffrey Tinsley, the Federal Trade Commission, the Department of Justice, the California Privacy Protection Agency, a court, public-record provider, payment processor, financial institution, employer, landlord, or data-removal company.

    This page is provided for informational and customer-review purposes. Company operators, telephone numbers, email addresses, mailing addresses, privacy procedures, subscriptions, prices, refund terms, profile-removal processes, data sources, and legal requirements can change. Verify current information through MyLife and the applicable government agency.

    CustomerServiceNumbers.com cannot access a MyLife account, cancel a subscription, issue a refund, remove or correct a profile, delete personal information, stop a card charge, decide a privacy complaint, verify a criminal record, or provide legal advice. Contact the responsible company, financial institution, regulator, court, attorney, law-enforcement agency, or government office directly.

  • Reach Spokeo Customer Service – Reviews And Complaints

    Before using Spokeo, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Spokeo is a people search engine that aggregates information from public records, social media, and other online sources to provide users with detailed profiles on individuals, often used for finding old friends, verifying online identities, and background checks.

    How to Contact Spokeo

    You can reach Spokeo customer service using the following details:

    • Phone Number: 1-888-558-9004
    • Email Support: Spokeo offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 5 AM – 8 PM PT; Saturday – Sunday, 6 AM – 6 PM PT
    • Corporate Address: Spokeo, Inc., 556 S. Fair Oaks Avenue, Suite 101-179, Pasadena, CA 91105
    • Website: https://www.spokeo.com/

    Spokeo Customer Support Reviews and Complaints

    When considering using Spokeo, it’s helpful to review their customer service feedback. Spokeo competes with other people search engines like Google, Whitepages, Intelius, and TruthFinder. Customer reviews often highlight the accuracy of the information, the ease of use, and the customer service provided by Spokeo, particularly for those seeking a comprehensive and reliable people search tool. However, some complaints focus on issues related to customer service, subscription management, and billing.
    Comparing Spokeo with other people search engines can help you determine which offers the best features, pricing, and customer support for your search needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with Spokeo. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Norton Customer Service: Renewals, Refunds and Antivirus Help

    Norton customers commonly need help with automatic-renewal charges, subscription cancellation, refund requests, installation, activation, malware warnings, account access, duplicate plans, VPN problems, or suspicious invoices claiming to come from Norton. Norton is currently a consumer cybersecurity brand of Gen Digital Inc., not a separate company named NortonLifeLock.

    How to Contact Norton Customer Service

    Norton does not provide general product support through a public customer-service email address. Telephone and chat options are presented through the official contact process and may vary by product, language, region, and account status.

    The former 1-800-441-7234 number is not currently published on Norton’s official U.S. support pages and should not be treated as the preferred customer-service number.

    Norton Corporate Office and Legal Company

    Norton is owned and operated by Gen Digital Inc. The company changed its name from NortonLifeLock Inc. to Gen Digital in 2022.

    Gen Digital Inc.
    60 E. Rio Salado Parkway, Suite 1000
    Tempe, AZ 85281
    1-650-527-8000

    The Tempe address and 650 number are corporate contacts. They are not the correct first route for installing software, canceling a subscription, requesting a refund, removing malware, or reporting an identity-theft alert.

    Do not mail a computer, storage device, product key, payment card, or original identity document to the corporate office.

    Best Norton Support Route by Issue

    • Installation or activation: Use Norton Support and sign in to the account containing the subscription.
    • Automatic renewal: Review My Subscriptions and Order History.
    • Cancellation: Turn off subscription renewal through My Norton.
    • Refund: Contact authenticated Norton Member Services and Support.
    • Unknown or duplicate charge: Review every Norton and LifeLock account used by the household.
    • Malware still present: Run Norton scans and contact a Norton expert when eligible.
    • App-store purchase: Contact Apple, Google Play, or Microsoft when that store processed the charge.
    • LifeLock alert: Use the secure LifeLock or My Norton member portal.
    • Suspicious Norton invoice: Do not call the number in the message; report it to spam@norton.com.
    • Privacy request: Use Norton’s Privacy Center or nll_privacy@gendigital.com.

    Information to Gather Before Contacting Norton

    • The email address associated with the Norton account
    • The product or membership name
    • The order number or product key, provided privately
    • The purchase or renewal date
    • The charge amount and statement description
    • The device and operating system
    • The exact error code or warning
    • The subscription shown in My Subscriptions
    • Earlier support-case numbers
    • The specific cancellation, refund, repair, or technical resolution requested

    Never publish a password, authentication code, product key, complete order number, payment-card number, Password Manager vault information, identity document, or LifeLock case information.

    How Norton Automatic Renewal Works

    Most Norton products are sold as automatically renewing subscriptions. Norton charges the saved payment method at the applicable monthly or annual renewal price unless renewal is canceled before the scheduled billing date.

    Annual subscribers normally receive a prebilling email that identifies the renewal price and billing date. Review the message and My Subscriptions rather than relying only on the introductory price originally paid.

    Retail product keys can also become automatically renewing subscriptions when activation requires the customer to create an account and save billing information.

    How to Cancel Norton Automatic Renewal

    1. Sign in to My Norton.
    2. Open My Account.
    3. Select My Subscriptions.
    4. Locate the subscription that should not renew.
    5. Select Cancel Subscription Renewal or Manage Renewal.
    6. Select Unsubscribe beside Plan Renewal.
    7. Choose a reason and continue.
    8. Decline retention offers when cancellation is still intended.
    9. Continue until a cancellation confirmation appears.
    10. Save the confirmation page and email.

    The change can take up to 24 hours to appear. Turning off renewal generally allows the product to remain active until the end of the period already purchased.

    Uninstalling Norton, signing out, removing a protected device, or deleting a desktop shortcut does not cancel the subscription.

    Norton Refund Policy

    Qualifying annual subscriptions with a term of one year or longer are eligible for a full refund when requested within 60 days of the original purchase.

    Qualifying annual renewal charges are also eligible for a full refund when requested within 60 days of the charge.

    An initial monthly subscription can generally be refunded when the request is submitted within 14 days of purchase. Subsequent monthly renewal payments are generally not refundable under Norton’s standard U.S. policy.

    Exceptions may apply to:

    • Subscriptions billed by a third party
    • Products bundled with a computer or another service
    • Complimentary or not-for-resale products
    • Repeat purchases that were previously refunded
    • Technical or privacy services that have already been redeemed

    A refund request may require an order number, product serial number, or product key. Norton will also verify the account. After a refund, the software may be deactivated and must be uninstalled and deleted.

    Third-Party and App-Store Purchases

    Contact the company that billed the subscription when Norton was purchased through:

    • Apple App Store
    • Google Play
    • Microsoft Store
    • An internet or telephone provider
    • A retailer or reseller
    • A computer manufacturer
    • An employer or membership program

    Norton can provide product assistance but may not be able to reverse a charge processed by another seller.

    Unknown or Duplicate Norton Charges

    Before disputing a charge, review Order History and My Subscriptions under every email address that may have been used.

    Look for:

    • A separate Norton and LifeLock subscription
    • An older computer’s subscription
    • A household member’s purchase
    • A Norton Utilities or support-service add-on
    • A retail product key that created another subscription
    • An app-store or internet-provider charge

    New product keys do not automatically merge with an existing subscription. Two active licenses can therefore cover similar devices without being combined.

    If no authorized user recognizes the charge, contact Norton through its official website and notify the payment-card issuer promptly.

    Installation, Activation, and Device Help

    Sign in to the account used for the purchase before downloading Norton. The account displays the available subscription, protected devices, downloads, order history, and renewal status.

    Common support issues include:

    • A product key linked to another account
    • A device limit already reached
    • An expired or separate subscription
    • An installation blocked by another security product
    • An unsupported operating system
    • A failed update or launch error
    • A VPN or Password Manager problem

    Do not download a “Norton repair tool” from an advertisement, pop-up, unsolicited message, or unknown website. Use Norton’s official support and download pages.

    Norton Virus Protection Promise

    Eligible automatically renewing device-security subscriptions may include the Virus Protection Promise.

    The customer must first run the recommended Norton scans and contact a Norton expert. If Norton’s experts cannot remove the virus from an eligible Windows, macOS, Android, or iOS device, the customer may qualify for a subscription refund.

    The promise does not reimburse lost files, stolen money, business interruption, identity theft, or every other harm caused by malware. Eligibility is shown with the subscription in My Norton.

    Norton and LifeLock Are Different Support Functions

    LifeLock is Gen Digital’s identity-protection brand and is included with certain Norton 360 memberships.

    Use LifeLock support for identity alerts, stolen-wallet assistance, credit notifications, identity restoration, and reimbursement-benefit questions. Ordinary Norton antivirus support cannot independently resolve every LifeLock case.

    Do not publish Social Security numbers, credit reports, identity documents, police reports, or details of an active restoration case.

    Fake Norton Invoice and Support Scams

    Scammers frequently send fake Norton invoices, renewal notices, pop-ups, calendar invitations, and text messages. These messages may claim that a large charge is pending and instruct the recipient to call immediately.

    Warning signs include:

    • A telephone number inside an unexpected invoice
    • Requests for remote computer access
    • Requests for gift cards, cryptocurrency, cash, or wire transfers
    • Threats that a charge or infection must be handled immediately
    • Requests for passwords or authentication codes
    • Messages from misspelled or unrelated domains

    Verify the account by navigating independently to Norton.com. Forward suspicious email as an attachment to spam@norton.com and then delete it.

    If a scammer already received remote access or payment information, disconnect the affected device, contact the financial institution, change important passwords from a secure device, and run an official security scan.

    Privacy and Norton Account Deletion

    Norton privacy requests can be submitted through the Privacy Center or sent to nll_privacy@gendigital.com.

    Account deletion is permanent. It can disconnect protected devices and remove settings and activity information. Active subscriptions generally must be canceled or closed first.

    Deleting the account is different from turning off automatic renewal. Do not delete the account until refunds, billing disputes, product transfers, and needed records have been resolved.

    How to Escalate a Norton Complaint

    1. Use the official Norton Support contact process.
    2. Sign in with the email connected to the purchase.
    3. Identify whether the issue involves billing, renewal, refund, installation, malware, or LifeLock.
    4. Request and save a support-case number.
    5. Ask for written confirmation of cancellations and refunds.
    6. Reconnect through the same official route if the promised action does not occur.
    7. Provide the earlier case number and request supervisor review.
    8. Contact the third-party seller when it processed the payment.
    9. Contact the card issuer when a charge remains unauthorized.

    Mailing the corporate office does not replace a time-sensitive cancellation, refund, fraud, malware, or identity-theft report.

    Norton Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Norton reviews. The displayed 0 out of 5 rating reflects the absence of submitted ratings and is not a zero-star customer judgment.

    Until moderated reviews are submitted, this page should not claim that customers commonly praise or complain about protection, software performance, subscription management, refunds, installation, virus removal, or customer service.

    Frequently Asked Questions

    What is Norton’s customer-service number?

    Norton currently publishes 1-800-543-3562 for Member Services. Product-specific telephone and chat support should be accessed through the official Norton Support contact flow.

    Is Norton support available 24 hours?

    Yes. Norton states that free 24/7 support is available for supported products.

    Does Norton provide customer service by email?

    No general product-support email is offered. Use Norton’s Help Center, chat, telephone support, or Community.

    Is NortonLifeLock still the company name?

    No. NortonLifeLock Inc. changed its corporate name to Gen Digital Inc. in 2022.

    How do I cancel Norton?

    Sign in, open My Subscriptions, select Manage Renewal or Cancel Subscription Renewal, and continue until cancellation is confirmed.

    Can I receive a refund for an annual renewal?

    A qualifying annual renewal may be refunded when requested within 60 days of the charge.

    Can I receive a refund for a monthly renewal?

    An initial monthly purchase may qualify within 14 days. Subsequent monthly renewals generally do not qualify under the standard policy.

    Does uninstalling Norton cancel billing?

    No. Uninstalling the software does not stop subscription renewal.

    Where is Norton headquartered?

    Norton’s parent company, Gen Digital, lists 60 E. Rio Salado Parkway, Suite 1000, Tempe, Arizona 85281 as its principal executive office.

    How do I report a fake Norton invoice?

    Do not call its number. Verify the account directly at Norton.com and forward the suspicious email as an attachment to spam@norton.com.

    Related Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information since 2004. The site is independent and is not owned or operated by Norton, Gen Digital, LifeLock, an app store, retailer, internet provider, computer manufacturer, reseller, payment company, or support contractor.

    Share Your Experience

    Describe the general Norton product, purchase or renewal date, problem, official support route, case number, requested resolution, response, and outcome.

    Privacy warning: Do not publish passwords, authentication codes, product keys, order numbers, complete payment information, Password Manager contents, identity records, remote-access codes, private transcripts, or files believed to contain malware.

    Page Update Note

    This page was updated on July 27, 2026. The update replaced the former NortonLifeLock company name with Gen Digital, removed an unsupported older customer-service number, added Norton’s current Member Services and authenticated support routes, verified 24/7 support, added current cancellation and refund rules, and expanded automatic-renewal, duplicate-charge, installation, Virus Protection Promise, LifeLock, privacy, account-deletion, scam, and escalation guidance.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is an independent information and review website. It is not affiliated with Norton, Gen Digital, LifeLock, an app store, retailer, internet provider, computer manufacturer, payment provider, or technical-support company. CustomerServiceNumbers.com cannot access accounts, cancel subscriptions, issue refunds, install software, remove malware, recover passwords, restore identities, investigate charges, or act on behalf of Norton.

  • Zagat Customer Service, Survey & Account Help

    Zagat remains an active restaurant-survey and dining-information brand, but it no longer operates as the broad standalone public restaurant-guide website many consumers remember. Zagat is operated as part of The Infatuation, whose business is owned by JPMorgan Chase.

    Zagat.com currently directs visitors to a secure Chase login associated with a Zagat survey. For current public restaurant guides and recommendations, readers should generally use The Infatuation. Customer support, privacy, copyright and account questions are also handled through The Infatuation’s published contact channels.

    How to Contact Zagat Customer Service

    Telephone support: Zagat and The Infatuation do not currently publish a general consumer customer-service telephone number on their official support, terms or privacy pages.

    Do not use a telephone number from an advertisement, social-media reply or unrelated directory unless it can be confirmed on an official Zagat, The Infatuation or Chase page.

    Zagat Support by Issue

    Issue Recommended support route
    Zagat survey invitation or survey error Use Zagat.com and the contact information included in the invitation or authenticated survey flow
    Chase login or identity-verification problem Use the official Chase support route associated with the account rather than sending financial information to Zagat
    The Infatuation account or app problem Email support@theinfatuation.com with the device and error details
    Unwanted restaurant newsletter Use the unsubscribe link or newsletter-preferences page
    Incorrect restaurant information Contact The Infatuation support with the page URL and reliable correction details
    User review or content problem Report the specific content and explain which policy or factual issue is involved
    Privacy, access or deletion request Email privacy@theinfatuation.com
    Copyright infringement Send a complete notice to copyright@theinfatuation.com
    Restaurant reservation, order or refund Contact the restaurant or reservation, delivery or payment company directly
    Suspicious Zagat or Chase survey message Do not use the message link; open Zagat.com or Chase through a known official address

    What Zagat Is Today

    Zagat began as a restaurant survey and guide publisher. It is now operated through The Infatuation, a restaurant-discovery and editorial platform owned by JPMorgan Chase.

    The current Zagat website does not function as a conventional public directory of restaurant listings. It directs visitors to a secure Chase authentication page associated with a Zagat survey.

    Current public restaurant recommendations, reviews and city guides are primarily published at TheInfatuation.com.

    Information to Gather Before Contacting Zagat Support

    • The website, survey, app or email involved
    • The complete page URL
    • The date and approximate time of the problem
    • The device, operating system and browser
    • The exact error message
    • A screenshot with private information concealed
    • The email address associated with the account, provided privately
    • The restaurant name and city when requesting a correction
    • Reliable documentation supporting a factual correction
    • Previous customer-support correspondence
    • The resolution being requested

    Do not send a Chase password, card number, bank-account number, Social Security number, survey access code, account password or one-time verification code.

    Zagat Survey Access and Invitations

    Zagat.com currently routes visitors to a secure Chase login associated with the Zagat survey. Survey access may depend on receiving an invitation, having an eligible account or completing an authenticated process.

    Survey Link Does Not Work

    1. Confirm that the message came from a sender or secure-message system you recognize.
    2. Do not forward a personalized survey link to another person.
    3. Open Zagat.com directly rather than repeatedly clicking the email link.
    4. Try a current browser or a private browsing window.
    5. Disable extensions that may block authentication or survey scripts.
    6. Record the error message and time of the problem.
    7. Use the contact instructions in the original invitation or email Zagat support through The Infatuation.

    A survey invitation may be limited to its named recipient, time period, geographic market or eligible account. Customer support may not be able to issue a replacement invitation when the invitation has expired or was not intended for the requester.

    Survey Submission Was Not Confirmed

    Before completing the survey again, check whether a completion page, confirmation message or follow-up email was generated. Repeated submissions may not be accepted and may create inconsistent responses.

    Contact support with the general submission date and error. Do not include a personalized survey token or complete account information in an ordinary email.

    Chase Login Problems on Zagat.com

    Because Zagat.com currently uses a Chase authentication page, some access problems may concern the user’s Chase login rather than Zagat content.

    For a Chase sign-in problem:

    • Open Chase.com directly rather than following an unexpected message.
    • Use Chase’s official username or password recovery process.
    • Use the telephone number printed on the back of the Chase card when account-specific help is needed.
    • Do not send banking credentials to The Infatuation.
    • Do not provide a one-time code to someone who contacted you unexpectedly.

    Zagat support can help identify a survey or site problem but should not be expected to unlock a Chase bank or credit-card account.

    The Infatuation Account and App Help

    The Infatuation may require an account for saved places, personalized features, exclusive content or other services.

    Account or Password Problem

    1. Use the official sign-in or password-reset process.
    2. Check spam and junk folders for reset messages.
    3. Confirm that the correct email address was entered.
    4. Try another supported browser or device.
    5. Record the error message.
    6. Email support@theinfatuation.com if the problem continues.

    Do not send the existing password to customer support. Change any password that may have been exposed and change it on other accounts where it was reused.

    Unauthorized Account Activity

    • Change the password immediately.
    • Secure the email account connected to the profile.
    • Review saved information and recent activity.
    • Remove unfamiliar sessions or connected services when that option is available.
    • Report the activity to customer support.

    Managing The Infatuation and Zagat Emails

    The Infatuation publishes restaurant newsletters for several cities and national topics. Use the unsubscribe or preferences link at the bottom of an email to change subscriptions.

    You can also use the official newsletter-preferences page. Enter the email address associated with the subscription and follow the link sent to the inbox.

    Emails Continue After Unsubscribing

    • Confirm that the messages are arriving at the same email address that was unsubscribed.
    • Check whether more than one city or topic newsletter is active.
    • Allow time for a message already prepared for delivery.
    • Save the unsubscribe confirmation.
    • Email customer support if messages continue.

    Do not mark a legitimate message as fraud merely because it arrived after one subscription was removed. First determine whether it belongs to another active mailing list.

    How to Request a Restaurant Information Correction

    The Infatuation publishes editorial restaurant guides, reviews and listings. A restaurant owner, employee or reader who notices incorrect information should contact customer support with enough detail to identify and verify the issue.

    Include:

    • The complete page URL
    • Restaurant name and city
    • The exact statement believed to be incorrect
    • The proposed correction
    • A link to the restaurant’s official website or another reliable source
    • The date the information changed
    • Your relationship to the restaurant, when relevant

    A request for a factual correction is different from disagreement with an editorial rating or opinion. Clearly identify whether the problem concerns operating status, address, hours, ownership, menu information or another verifiable fact.

    Zagat Does Not Manage Restaurant Reservations or Refunds

    Zagat and The Infatuation provide restaurant information and recommendations. They generally do not control a restaurant’s:

    • Reservation availability
    • Cancellation or no-show fees
    • Gift cards
    • Menu prices
    • Delivery orders
    • Refunds
    • Food-quality complaints
    • Accessibility arrangements
    • Lost property

    Contact the restaurant, reservation platform, delivery provider or payment company that handled the transaction. Include the restaurant name, reservation or order date and payment record, but keep private account and card information out of public comments.

    User Reviews, Ratings and Content Complaints

    The Infatuation’s terms allow it to publish editorial and user-generated restaurant content. The company may remove, edit or restrict content that violates its rules or is considered objectionable.

    When reporting content, provide:

    • The exact URL
    • A screenshot
    • The name or date of the content
    • The specific factual, privacy, impersonation or policy concern
    • Supporting information
    • The requested action

    Do not organize paid, reciprocal or fabricated reviews. The terms prohibit fake or defamatory reviews, traded reviews and compensation for posting, withholding or removing a review.

    The Federal Trade Commission provides guidance for evaluating online reviews and reporting suspicious reviews.

    Zagat and The Infatuation Privacy Requests

    The Infatuation’s privacy policy applies to both The Infatuation and Zagat. Depending on the user’s location and applicable law, available requests may include access, correction, deletion, restriction or other rights involving personal information.

    Email privacy@theinfatuation.com and include:

    • Your name
    • The email address associated with the service
    • Whether the request concerns Zagat, The Infatuation or both
    • The type of privacy action requested
    • Enough information to locate the relevant account or data

    Identity verification may be required. Submit only the information requested through a confirmed official process. Do not publish identification or privacy correspondence in a public review.

    California residents can review the official California privacy notice.

    Copyright and Intellectual-Property Complaints

    Copyright complaints should be sent to copyright@theinfatuation.com with the subject line “DMCA Takedown Request.”

    A complete notice should identify:

    • The copyrighted work
    • The allegedly infringing page or content
    • The exact location of the material
    • The complaining party’s contact information
    • The required good-faith and accuracy statements
    • The electronic or physical signature of an authorized person

    Do not use the copyright address for an ordinary negative review, restaurant correction or customer-service complaint.

    How to Escalate an Unresolved Zagat Complaint

    1. Identify the responsible service: Determine whether the problem concerns Zagat, The Infatuation, Chase or a restaurant.
    2. Use the correct first contact: Email customer support, privacy or copyright according to the issue.
    3. Document the problem: Save URLs, screenshots, dates and prior correspondence.
    4. State the requested resolution: Explain whether you need technical assistance, correction, removal, account help or a privacy response.
    5. Send one organized follow-up: Reference the original contact date and avoid opening several conflicting requests.
    6. Protect deadlines: Do not allow a legal, banking, reservation or payment-dispute deadline to expire while waiting for Zagat support.
    7. Contact the correct third party: Use Chase for banking access and the restaurant or booking provider for dining transactions.

    The Infatuation’s terms state that customer concerns may be sent to support@theinfatuation.com before a formal legal dispute is pursued.

    Fake Zagat Surveys and Phishing Messages

    A scammer may copy the Zagat, The Infatuation or Chase name to obtain passwords, verification codes or financial information.

    • Open Zagat.com or Chase.com directly.
    • Do not sign in through an unexpected shortened link.
    • Do not give a caller or message sender a one-time verification code.
    • Do not pay to participate in a restaurant survey.
    • Do not send bank or card information to receive a survey reward.
    • Do not install remote-access software for survey assistance.
    • Confirm an unexpected offer through an official website or authenticated account message.

    The Federal Trade Commission advises consumers not to click links or open attachments in unexpected messages. Review its phishing-scam guidance and report suspected fraud through ReportFraud.ftc.gov.

    The Infatuation Legal Notice Address

    The Infatuation’s current terms publish the following address for formal legal notices:

    The Infatuation Inc.
    Attn: Legal Department
    424 Broadway, 5th Floor
    New York, NY 10013

    This is not a public Zagat customer-service office, restaurant-correction department or survey-help center. Use email support for ordinary customer concerns. Do not mail passwords, financial information, verification codes or original identification documents.

    Frequently Asked Questions

    What is Zagat’s customer-service phone number?

    Zagat does not currently publish a general consumer customer-service telephone number. Email support@theinfatuation.com for service-related concerns.

    Is Zagat still operating?

    Yes. Zagat remains an active brand operated through The Infatuation and owned within JPMorgan Chase’s business. Its current public role is narrower than the former standalone restaurant-guide service.

    What happened to the old Zagat website?

    Zagat.com currently redirects to a secure Chase login associated with a Zagat survey. Current public restaurant guides are primarily available through The Infatuation.

    Who owns Zagat?

    Zagat is operated through The Infatuation. The Infatuation states that its entire business, including Zagat, is a wholly owned subsidiary of JPMorgan Chase.

    How do I contact Zagat by email?

    Use support@theinfatuation.com for customer-support concerns involving Zagat or The Infatuation services.

    How do I get help with a Zagat survey?

    Open Zagat.com directly and use the contact instructions in the survey invitation or authenticated survey process. Email customer support when the survey page displays a technical error.

    Why does Zagat ask me to sign in to Chase?

    The current Zagat website uses a secure Chase authentication flow for the Zagat survey. A Chase login problem should be handled through official Chase support.

    Can Zagat fix my restaurant reservation?

    No. Contact the restaurant or the reservation service that created the booking.

    How do I correct restaurant information?

    Email customer support with the restaurant name, page URL, exact error and reliable supporting source.

    How do I stop The Infatuation emails?

    Use the unsubscribe link in the email or the official newsletter-preferences page.

    How do I request deletion of my Zagat information?

    Email privacy@theinfatuation.com and identify the account, email address and privacy action being requested.

    How do I report copyright infringement?

    Email copyright@theinfatuation.com with a complete written notice that meets the requirements in The Infatuation’s Terms of Service.

    Is the old 1221 Avenue of the Americas address still Zagat’s headquarters?

    Current official Zagat and The Infatuation pages do not identify that address as Zagat’s customer-service or corporate address. The current terms publish a separate New York legal-notice address.

    Can CustomerServiceNumbers.com access my survey or account?

    No. CustomerServiceNumbers.com cannot access Zagat, The Infatuation or Chase accounts, issue survey invitations, change restaurant content, delete personal data or resolve restaurant reservations.

    Related Restaurant and Review Service Pages

    Zagat Customer Reviews

    Share a firsthand experience involving a Zagat survey, The Infatuation account, restaurant-information correction, newsletter, privacy request, copyright report or customer-support contact. Explain the support route used and whether the issue was resolved.

    Reviews about a restaurant’s meal, staff, refund or reservation should normally be directed to the restaurant or booking service rather than presented as a Zagat customer-service complaint.

    Page Update Note

    This page was updated on August 3, 2026. The update clarified Zagat’s current relationship with The Infatuation and JPMorgan Chase, explained that Zagat.com now directs users to a Chase-authenticated survey, removed outdated contact and address information, and added current support, privacy, copyright, newsletter, correction and scam guidance.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is an independent customer-service directory and review website. It is not affiliated with, owned by, endorsed by or authorized by Zagat, The Infatuation, JPMorgan Chase, Chase or any restaurant or reservation company. CustomerServiceNumbers.com cannot access accounts, issue survey invitations, change restaurant information, process privacy requests, manage Chase accounts, make reservations or issue restaurant refunds.

    Share Your Zagat Customer Service Experience

    Privacy warning: Do not publish your Chase username, account number, card information, Zagat survey link, invitation code, account email, password, verification code, telephone number, address, identification, reservation details or private documents.

    Describe the general issue, the official support route used and the outcome while keeping all account, survey, financial and personal information private.

  • Yahoo Customer Service: Account Recovery and Help

    Yahoo customer service is primarily provided through Yahoo Help Central rather than a single public customer-service phone number. The available support method may depend on the Yahoo product, the problem involved, the user’s location, and whether the account has an eligible paid subscription.

    Yahoo users commonly seek help with locked accounts, forgotten passwords, outdated recovery information, hacked email, missing messages, repeated verification prompts, subscription billing, spam, and problems using Yahoo Mail.

    How to Contact Yahoo Customer Service

    Yahoo Inc. U.S. mailing and legal address:
    770 Broadway
    New York, NY 10003

    Yahoo does not publish one universal free customer-service number for every user or problem. To find an official contact option:

    1. Go directly to Yahoo Help Central.
    2. Select the Yahoo product involved.
    3. Choose the topic that most closely matches the problem.
    4. Select Contact Us when that option is available.
    5. Sign in when requested to see support options connected to the account or subscription.

    Depending on the issue and account, Yahoo may offer help articles, automated recovery, email, chat, or another contact method. A direct contact option is not available for every Yahoo product or problem.

    Does Yahoo Have a Customer-Service Phone Number?

    Yahoo does not currently publish a single general-support number that all customers should call. Phone assistance may be available to certain users, subscription plans, products, or regions after entering Yahoo’s official support process.

    For safety, do not call a Yahoo number found in a search advertisement, social-media reply, online directory, unsolicited email, pop-up window, or text message unless the same number is displayed during a support session on a website ending in yahoo.com.

    A person claiming to be Yahoo support should not ask you to:

    • Provide your complete password
    • Read back a one-time verification code
    • Install remote-access software
    • Buy gift cards or cryptocurrency
    • Transfer money to protect your email account
    • Provide banking information through an unsolicited call

    How to Recover a Yahoo Account

    The Yahoo Sign-in Helper is the primary recovery tool for forgotten passwords, forgotten Yahoo IDs, account locks, and other sign-in problems.

    Visit the Yahoo Sign-in Helper and enter one of the following:

    • Your Yahoo email address
    • A recovery email address connected to the account
    • A recovery phone number connected to the account

    Yahoo may then send a verification code or recovery link to a method already associated with the account.

    Yahoo Recovery Phone Number or Email Is Outdated

    Account recovery can be difficult when the telephone number or alternate email address on the account is no longer accessible.

    Try the following:

    1. Enter every recovery email address or phone number you may previously have used.
    2. Try signing in from a device, browser, and location that you have used with Yahoo before.
    3. Check whether you are still signed in through the Yahoo Mail app on another phone or tablet.
    4. Use Yahoo Help Central to determine whether a contact option is available for the account.
    5. Do not pay an unrelated third party that claims it can bypass Yahoo’s identity-verification process.

    Yahoo may be unable to restore access when the user cannot verify control of the account through the available recovery methods. Corporate-office employees generally cannot bypass the account-recovery system.

    How to Reset a Yahoo Password

    Use the Sign-in Helper when you have forgotten your password.

    If you are already signed in:

    1. Open your Yahoo account-security settings.
    2. Locate the password or sign-in settings.
    3. Create a new password that is not used on another website.
    4. Review the recovery phone numbers and email addresses connected to the account.

    Yahoo also provides official password-reset instructions.

    Repeated CAPTCHA or Verification Loops

    Users may encounter repeated “prove you are not a robot” prompts, verification loops, temporary account locks, or repeated requests to sign in.

    Possible troubleshooting steps include:

    • Clear the browser’s Yahoo cookies and cache.
    • Disable browser extensions that may interfere with the sign-in page.
    • Try another supported browser or the official Yahoo Mail app.
    • Turn off a VPN or proxy temporarily.
    • Avoid making many repeated recovery attempts in a short period.
    • Try signing in from a familiar device and internet connection.

    Do not continue entering a password on a page unless its address ends in yahoo.com and the browser shows a secure connection.

    What to Do If a Yahoo Account Was Hacked

    Warning signs of a compromised Yahoo account may include:

    • Messages in the Sent folder that you did not send
    • Contacts receiving spam from your address
    • Recovery information that you do not recognize
    • Unexpected password-reset messages
    • Mail-forwarding rules you did not create
    • Missing emails or contacts
    • Sign-ins from unfamiliar devices or locations
    • An account password that suddenly no longer works

    If you can still access the account:

    1. Change the password immediately.
    2. Review and update the recovery phone number and email address.
    3. Remove unfamiliar app passwords and connected applications.
    4. Check mail forwarding, filters, blocked addresses, and reply-to settings.
    5. Review recent account activity.
    6. Enable an additional sign-in security method when available.

    Yahoo provides additional instructions for recognizing and securing a hacked Yahoo Mail account.

    If financial information was provided to a scammer, contact the bank or card issuer immediately. Change passwords on other accounts when the same or a similar password was reused.

    Missing or Deleted Yahoo Emails

    Before reporting missing messages:

    • Search by sender, subject, and keywords.
    • Check Spam, Trash, Archive, and other folders.
    • Review filters that may automatically move incoming messages.
    • Check blocked email addresses.
    • Confirm that forwarding was not activated.
    • Check whether another email application downloaded or deleted the messages.

    Yahoo may offer a mailbox-restoration request for recently missing messages, but restoration is not guaranteed. A restoration may return the mailbox to an earlier state and could affect messages received after the selected restoration point.

    Use Yahoo Mail Help and search for recover lost or deleted emails to review the current eligibility requirements and submit a request.

    Yahoo Mail Sending and Receiving Problems

    Customers may contact Yahoo because:

    • Expected messages are not arriving
    • Messages are being marked as spam
    • Attachments will not upload or download
    • The mailbox will not load
    • Messages remain in the outbox
    • Contacts are missing
    • Yahoo Mail is not syncing with a phone or desktop email application

    Before contacting support:

    1. Check Yahoo Mail in a web browser to determine whether the problem affects only one app or device.
    2. Confirm that the account has not been locked.
    3. Check Spam and blocked-address settings.
    4. Review the POP, IMAP, or app-password settings used by third-party email software.
    5. Record any error message exactly as it appears.
    6. Take screenshots without exposing private email content or verification codes.

    Yahoo Subscription and Billing Help

    Yahoo offers subscription products that may include premium features, fewer advertisements, or priority support. Product names, prices, benefits, and available support methods may vary.

    To manage a Yahoo subscription:

    • Sign in to the Yahoo account used for the purchase.
    • Open the subscription or billing settings.
    • Review the renewal date and payment method.
    • Use Yahoo Help Central for cancellation, refund, or billing assistance.

    When a subscription was purchased through Apple’s App Store or Google Play, cancellation and refund requests may need to be handled through that app store rather than directly through Yahoo.

    Unrecognized Yahoo Charge

    An unfamiliar Yahoo charge may be associated with:

    • A Yahoo Mail subscription
    • A premium Yahoo product
    • An annual subscription renewal
    • A purchase made through an app store
    • A subscription associated with another Yahoo email address

    Check the charge description, amount, transaction date, Yahoo subscription history, Apple subscriptions, Google Play subscriptions, and email receipts.

    When the charge cannot be identified, contact Yahoo through Help Central and contact the payment-card issuer if unauthorized use is suspected.

    Yahoo Support Scams and Fake Phone Numbers

    Fake Yahoo-support services frequently appear in search results, advertisements, pop-ups, social-media responses, and unsolicited calls.

    A scammer may claim:

    • Your Yahoo account has been hacked
    • Your email will be closed unless you pay
    • Your device contains a virus
    • A fee is required to unlock a free account
    • You must install screen-sharing software
    • You must provide a verification code to prove ownership

    Protect yourself by going directly to help.yahoo.com. Yahoo advises users to confirm that a support website ends in yahoo.com.

    Review Yahoo’s guidance for identifying legitimate Yahoo websites and communications.

    Yahoo Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows Yahoo with a rating of 2.0 out of 5 stars based on four reviews. Because this is a small sample and all four reviews were submitted in 2018, it should not be treated as a current measurement of overall Yahoo customer satisfaction.

    Complaints in the CSN reviews include:

    • Being locked out of a Yahoo email account
    • Difficulty completing account recovery
    • Not receiving a password-reset message from another service
    • Repeated timeout and sign-in loops
    • Dissatisfaction with Yahoo homepage content

    More recent reviews on the related CorporateOfficeHeadquarters.com Yahoo page describe:

    • Longtime users losing access to their accounts
    • Repeated CAPTCHA and verification prompts
    • Outdated recovery information preventing account access
    • Paid support that did not result in account restoration
    • Difficulty reaching someone who could resolve a sign-in problem
    • Complaints about changes to Yahoo and Yahoo Finance pages

    These reviews represent individual customer experiences. Account-recovery outcomes can depend on whether the user can access a verified recovery phone number or email address and satisfy Yahoo’s security procedures.

    How to Escalate a Yahoo Complaint

    1. Start with Yahoo Help Central. Select the correct product and issue.
    2. Use the Sign-in Helper for access problems. Enter every valid recovery method connected to the account.
    3. Choose Contact Us when available. The options presented may depend on the account and issue.
    4. Save your records. Keep screenshots, billing receipts, dates, error messages, and case numbers.
    5. Describe the requested resolution. State whether you need account access, subscription cancellation, a refund, email restoration, or security assistance.
    6. Reply through the same official support case. This helps preserve the history of the complaint.
    7. Verify every contact. Only use contact information displayed through an official Yahoo page.

    Sending a letter to a corporate address is unlikely to provide immediate access to a locked email account. Yahoo’s support and identity-verification systems generally handle account-access requests.

    Information to Include in a Yahoo Complaint

    Include:

    • The Yahoo product involved
    • The Yahoo email address or ID, partially masked when posted publicly
    • The date the problem began
    • The exact error message
    • The recovery methods you attempted
    • The device and browser used
    • Any Yahoo case or reference number
    • The resolution you are requesting

    Do not publish your password, complete recovery email, phone number, verification code, backup code, payment-card number, or private email content.

    Yahoo Customer Service Frequently Asked Questions

    What is Yahoo’s customer-service phone number?

    Yahoo does not publish one universal free customer-service number for every user and problem. Go directly to Yahoo Help Central and select Contact Us when available. Only trust a phone number shown through an official Yahoo website.

    Is Yahoo customer service available 24 hours a day?

    Yahoo’s online help articles and automated recovery tools can be accessed at any time. Live email, chat, or phone availability varies by product, account, subscription, issue, and region.

    How do I recover a Yahoo email account?

    Use the Yahoo Sign-in Helper at login.yahoo.com/forgot. Enter the Yahoo ID, recovery phone number, or recovery email connected to the account.

    Can Yahoo recover an account without a recovery phone or email?

    Recovery may not be possible if Yahoo cannot verify ownership through the available account information. Check whether you remain signed in on another device and use Help Central to see whether an additional contact option is available.

    How do I contact Yahoo about a hacked account?

    Use the Sign-in Helper if you cannot sign in. If you still have access, change the password, review recovery methods, remove unfamiliar app passwords, and check forwarding and filter settings.

    Does Yahoo offer email or chat support?

    Yahoo may offer email or chat for eligible products and problems. Begin at Yahoo Help Central, choose the product and issue, and select Contact Us when displayed.

    Why can’t I find Yahoo’s phone number?

    Yahoo routes support through its online Help Center and does not provide a contact method for every product or issue. This also helps users avoid fraudulent phone numbers pretending to be Yahoo.

    Where is Yahoo headquartered?

    Yahoo’s current U.S. legal and mailing address is 770 Broadway, New York, NY 10003.

    How Yahoo Compares With Other Online Services

    Yahoo competes with email providers, search platforms, news services, financial-information websites, and online account providers.

    • Google customer service: Provides Gmail, Google Search, Google Drive, YouTube, and other account-based services.
    • Apple customer service: Provides iCloud Mail, Apple ID support, devices, subscriptions, and app-store billing assistance.
    • AOL customer service: Provides webmail, online content, and subscription products and is also part of Yahoo’s family of brands.

    When choosing an email provider, consider recovery options, security features, storage, spam filtering, support availability, paid-subscription requirements, and the ability to export or back up important messages.

    Related Yahoo and Consumer Help Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

    We are an independent consumer-help website and are not owned or operated by Yahoo. Because fake Yahoo-support numbers are common, we direct users to Yahoo’s official Help Center rather than publishing unverified numbers.

    Our goal is to help consumers identify legitimate support channels, avoid impersonation scams, document complaints, and share whether their issue was resolved.

    Share Your Yahoo Customer Service Experience

    Have you contacted Yahoo about an account lockout, password reset, hacked email, missing messages, subscription charge, spam problem, or other issue?

    Leave a review below and explain:

    • Which Yahoo product was involved
    • What problem occurred
    • Which recovery or support method you used
    • Whether you were offered email, chat, or phone assistance
    • How long the process took
    • Whether Yahoo resolved the issue

    Do not include passwords, verification codes, recovery information, private email content, payment details, or other sensitive personal information.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Yahoo Inc. Yahoo does not provide customer support through this website.

    Contact information and support links are provided to help consumers reach Yahoo directly. Reviews and complaints reflect the experiences and opinions of individual contributors.

  • Zoombak Customer Service: BrickHouse Security Support

    Zoombak was a GPS tracking brand used for vehicle, pet, personal and asset tracking devices. Zoombak is no longer supported as a standalone company. Support for legacy Zoombak, Securus and eZoom GPS tracking customers is now handled by BrickHouse Security.

    If you still have an old Zoombak tracker, an older GPS account, a billing question, a login problem, or a device that no longer reports its location, contact BrickHouse Security rather than searching for a separate Zoombak customer-service department.

    Zoombak customer-service information reviewed and updated in June 2026.

    How To Contact Zoombak Customer Service Today

    Important: Do not assume that an old Zoombak phone number, login page, device manual or subscription page is still active. BrickHouse Security is the current support route for legacy Zoombak-related GPS tracking help.

    What Happened to Zoombak?

    BrickHouse Security acquired the GPS tracking business assets of Securus, Inc. in 2015, including the eZoom and Zoombak customer base and related brands. BrickHouse Security says it took over ongoing service for those products and customers.

    That means a consumer searching for “Zoombak customer service” today is usually looking for one of three things:

    • Support for an older Zoombak GPS tracker
    • Access to an old GPS tracking subscription or billing record
    • A replacement option because the old Zoombak device or platform is no longer practical to use

    This page keeps the Zoombak name available for customers who still recognize the old product name, while directing them to the current BrickHouse Security support channel.

    Choose the Correct Support Route

    • Old Zoombak tracker not working: Call BrickHouse Security at 1-800-654-7966.
    • GPS login problem: Use the BrickHouse GPS login page and password-recovery tools.
    • Old subscription or billing issue: Use BrickHouse subscription billing or call support.
    • Need to reactivate a GPS tracker: Contact BrickHouse Security and ask whether the device is still compatible.
    • Need a replacement tracker: Ask BrickHouse whether a current GPS device is needed.
    • Order, return or warranty question: Use BrickHouse returns and exchanges support.
    • Legal subpoena or law-enforcement request: Use legal@brickhousesecurity.com.
    • Unknown tracker found on a vehicle or property: Contact local law enforcement if there is a safety or stalking concern.

    Information To Gather Before Calling About Zoombak

    • The old Zoombak device model
    • The device serial number or IMEI, if visible
    • The email address used for the GPS account
    • The old Zoombak or BrickHouse username
    • The phone number associated with the subscription
    • The date the device last reported location
    • The type of device: vehicle, pet, asset or personal tracker
    • The charger, cable and power status
    • The last known subscription or billing date
    • The card statement description for any charge
    • The order number or receipt, if available
    • The exact error message from the app or website
    • Any emails from Zoombak, Securus, eZoom or BrickHouse Security
    • The specific resolution being requested

    Do not publish passwords, GPS login details, device identifiers, exact vehicle locations, home addresses, payment-card information or private tracking records in a public review.

    Common Reasons People Contact Zoombak Support

    • Old Zoombak device no longer tracking
    • Unable to log in to a GPS tracking account
    • Forgotten username or password
    • Subscription billing question
    • Recurring charge from a GPS tracking service
    • Need to cancel GPS service
    • Need to reactivate an old tracker
    • Tracker battery will not charge
    • Device shows offline
    • Device reports the wrong location
    • Tracker not updating in the app
    • Need a replacement GPS tracker
    • Old Zoombak app or website no longer works
    • Device may be incompatible with current cellular networks
    • Return, warranty or exchange question
    • Unknown GPS tracker found on a vehicle or property

    Old Zoombak Tracker Not Working

    An older Zoombak GPS tracker may stop working for several reasons. The problem may involve the battery, charger, subscription, login, device activation, cellular network compatibility, the GPS platform or the age of the device.

    Basic Checks Before Calling

    1. Charge the device fully.
    2. Confirm that the charging cable and power adapter work.
    3. Check for visible damage.
    4. Move the tracker to an area with open sky or better signal.
    5. Confirm that the subscription is active.
    6. Try signing in to the BrickHouse GPS platform.
    7. Check whether the device appears in the account.
    8. Record the last time the device reported location.
    9. Write down any error message.
    10. Call BrickHouse Security at 1-800-654-7966.

    Because Zoombak is a legacy brand, BrickHouse may determine that an old device can no longer be supported or should be replaced with a current GPS tracker.

    Zoombak Login or GPS Platform Problem

    Legacy Zoombak users may now need to use BrickHouse Security’s GPS login system. BrickHouse’s GPS login page says the username is usually the email address supplied when purchasing the device.

    Login Troubleshooting

    • Try the email address originally used to purchase or activate the tracker.
    • Use the forgot-username option.
    • Use the forgot-password option.
    • Check whether the email address changed after the account moved from Zoombak or Securus to BrickHouse.
    • Confirm that the password is typed with the correct capitalization.
    • Try another browser or private window.
    • Clear browser cookies.
    • Try the BrickHouse GPS mobile app when appropriate.
    • Call 1-800-654-7966 if account recovery does not work.

    Do not create multiple accounts unless BrickHouse support instructs you to do so. A duplicate account may not show the old tracker or subscription.

    Zoombak Subscription Billing Questions

    Old Zoombak customers may see charges connected to GPS tracking service, device activation, subscription renewal or BrickHouse Security billing.

    How To Review a GPS Subscription Charge

    1. Write down the full statement description.
    2. Check the date and amount of the charge.
    3. Search email for Zoombak, Securus, eZoom or BrickHouse confirmations.
    4. Sign in to the BrickHouse subscription billing portal.
    5. Check which device or plan is active.
    6. Review the payment method on file.
    7. Call 1-800-654-7966 if the charge is unclear.
    8. Ask which account, device and subscription created the charge.
    9. Request a cancellation or refund review when appropriate.

    For help identifying an unknown statement descriptor, visit ChargeOnMyCard.com.

    Canceling an Old Zoombak or BrickHouse GPS Subscription

    If you no longer use the GPS tracker, call BrickHouse Security and ask to cancel the subscription plan.

    Before Canceling

    • Confirm the device connected to the subscription.
    • Download any GPS history or reports needed for records.
    • Ask whether cancellation ends access immediately or at the end of the billing period.
    • Ask whether any contract, prepaid period or renewal applies.
    • Confirm whether the device must be returned.
    • Ask whether the payment method will be removed.
    • Request a cancellation confirmation number or email.
    • Continue monitoring the payment account.

    Deleting an app, turning off a tracker, discarding a tracker or failing to log in does not necessarily cancel an active GPS subscription.

    Can an Old Zoombak Device Be Reactivated?

    Some old GPS devices may no longer be practical to reactivate because of battery age, hardware limitations, discontinued platforms or changes to cellular networks.

    Before buying a replacement battery, charger or accessory for an older Zoombak tracker, ask BrickHouse Security whether the device can still be activated and whether service is still available for that model.

    Questions To Ask About Reactivation

    • Is this Zoombak model still supported?
    • Can this device connect to the current GPS platform?
    • Does it work on current cellular networks?
    • Can the old account be recovered?
    • What subscription is required?
    • Is a newer tracker recommended instead?
    • Can old location history be accessed?
    • Does any warranty or replacement option apply?

    Replacing an Old Zoombak GPS Tracker

    If the original Zoombak tracker cannot be restored, BrickHouse Security may recommend a current GPS tracking device.

    When comparing replacement options, consider:

    • Vehicle, asset, personal or fleet use
    • Battery life
    • Wired versus battery-powered installation
    • Real-time tracking interval
    • Geofence alerts
    • Speed alerts
    • Mobile app access
    • Historical reports
    • Subscription cost
    • Cellular network compatibility
    • Weather resistance
    • Return policy and warranty

    Ask whether the replacement device will use the same GPS platform or require a new login and subscription.

    BrickHouse Returns, Exchanges and Warranty

    BrickHouse Security currently advertises a 30-day money-back guarantee, a standard 90-day product warranty and a lifetime service warranty for qualifying GPS products with active recurring service.

    Customers needing a return or exchange should call 1-800-654-7966 to request a return merchandise authorization and instructions before shipping a device.

    Before Returning a GPS Device

    • Contact BrickHouse first.
    • Ask whether the device is eligible for return, exchange or warranty service.
    • Request the return authorization.
    • Confirm what accessories must be included.
    • Photograph the device and serial number.
    • Package the tracker securely.
    • Use the approved shipping method.
    • Keep tracking and delivery confirmation.
    • Confirm whether the subscription should be canceled separately.

    Do not mail a tracker, battery or accessory without current return instructions from BrickHouse Security.

    Old Zoombak Pet Tracker or Vehicle Tracker

    Zoombak was known for GPS devices used with vehicles, pets, people and property. If you have an old pet or vehicle tracker, support will usually depend on whether the specific device can still communicate with the current platform and cellular network.

    Questions To Ask Support

    • Can this model still be used?
    • Does the device need a new SIM, battery or subscription?
    • Can the old Zoombak account be migrated?
    • Is the old app still supported?
    • Can location history be recovered?
    • Is a current BrickHouse tracker more appropriate?

    If the tracker is being used for a pet, vehicle or person, test it before relying on it for an important trip, emergency situation or safety plan.

    Unknown GPS Tracker Found on a Vehicle or Property

    If you find a GPS tracker that you did not authorize, treat it as a safety and privacy concern.

    What To Do

    1. Do not destroy the device.
    2. Photograph the tracker where it was found.
    3. Record the date, time and location.
    4. Photograph any serial number, label or branding.
    5. Place the device in a safe container if it must be removed.
    6. Contact local law enforcement if stalking, domestic violence, harassment or personal safety is a concern.
    7. Do not confront a suspected person if doing so could create danger.
    8. Ask BrickHouse Security or law enforcement how to handle legal or ownership questions.

    CustomerServiceNumbers.com cannot identify who owns a tracker, access location records, or determine whether a tracking device was used legally. Legal requests should be handled through the appropriate law-enforcement or legal process.

    GPS Tracking Privacy and Consent

    GPS tracking laws and consent rules can vary by state, relationship, employer policy, vehicle ownership, and the reason for tracking.

    Before placing a GPS tracker on a vehicle, asset or person, confirm that the use is lawful and authorized. This is especially important for:

    • Tracking another adult
    • Tracking an employee
    • Tracking a vehicle used by multiple people
    • Tracking a former partner or spouse
    • Tracking a child across custody arrangements
    • Tracking property that you do not own
    • Using tracking records in a dispute

    For legal questions, contact a qualified attorney or the appropriate law-enforcement agency. Do not rely on a customer-service representative for legal advice.

    Zoombak Customer Reviews and Complaint Sentiment

    At the time this page was updated, the CustomerServiceNumbers.com review module displayed a Zoombak rating of 0 out of 5 stars based on zero reviews.

    Because no reviews have been submitted on this page, there is not enough CustomerServiceNumbers.com feedback to measure current support experiences for legacy Zoombak devices, BrickHouse Security billing, GPS login problems, device reactivation, replacement trackers or subscription cancellation.

    This page remains useful because customers still search for the older Zoombak brand name. The updated page explains that Zoombak support is now handled through BrickHouse Security.

    What To Include in a Zoombak Review

    • The Zoombak device model
    • Whether the product was used for a vehicle, pet, person or asset
    • Whether the issue involved login, billing, tracking, activation or cancellation
    • Whether BrickHouse Security was contacted
    • Which support route was used
    • Whether a case or order number was provided
    • Whether the device was reactivated, replaced or canceled
    • Whether a refund or billing correction was offered
    • Whether the issue was ultimately resolved

    Do not publish GPS locations, tracker serial numbers, login details, private vehicle information, payment-card information, home addresses or other sensitive information.

    How To Escalate an Unresolved Zoombak Complaint

    1. Start with BrickHouse Security support. Call or text 1-800-654-7966.
    2. Use the correct account email. Old Zoombak users may need the email used when the device was purchased or migrated.
    3. Request a case number. Record the representative, date, time and promised action.
    4. Provide device details. Include model, serial number, purchase date and last successful tracking date.
    5. Save billing evidence. Keep receipts, statements, subscription confirmations and cancellation emails.
    6. Ask whether the device is still supported. If not, request replacement options.
    7. Ask for supervisor review. Use this for unresolved billing, cancellation, activation or warranty problems.
    8. Use the legal channel only for legal requests. Send subpoenas and similar matters to legal@brickhousesecurity.com.
    9. Contact the payment provider when appropriate. Use this for genuinely unauthorized or unresolved completed charges.
    10. Contact law enforcement for unauthorized tracking or stalking concerns.

    Clearly state the requested resolution, such as canceling a subscription, locating an account, reactivating a device, replacing a tracker, correcting a charge, recovering GPS login access or confirming that an old device is no longer supported.

    What To Expect When Contacting BrickHouse About Zoombak

    • The representative may ask for the old account email address.
    • The device may need to be identified by model or serial number.
    • An old Zoombak tracker may not work on current systems.
    • A replacement device may be recommended.
    • Subscription billing may be managed through a BrickHouse portal.
    • Canceling service may require a phone call.
    • Returns and warranty claims may require authorization.
    • GPS login recovery may require the original email address.
    • Location history may not always be available for old devices.
    • Legal and ownership questions may require law enforcement or an attorney.

    Zoombak Customer Service Frequently Asked Questions

    What is the Zoombak customer-service number?

    Legacy Zoombak support is now handled by BrickHouse Security. Call or text 1-800-654-7966.

    Is Zoombak still a standalone company?

    No. Zoombak is now a legacy GPS tracking brand. BrickHouse Security acquired the Zoombak customer base and related GPS tracking brands from Securus in 2015.

    Who supports old Zoombak GPS trackers?

    BrickHouse Security is the current support route for legacy Zoombak, Securus and eZoom GPS tracking customers.

    Can I still log in to my old Zoombak account?

    Try the BrickHouse GPS login page. The username is often the email address originally used to purchase or activate the device.

    Can an old Zoombak tracker still be activated?

    It depends on the model, account status, hardware condition and network compatibility. Call BrickHouse Security and ask whether the specific device is still supported.

    Why is my Zoombak tracker offline?

    Possible causes include a dead battery, inactive subscription, weak signal, outdated hardware, login migration, damaged device or network incompatibility.

    How do I cancel an old Zoombak subscription?

    Call BrickHouse Security at 1-800-654-7966 and ask to cancel the GPS subscription connected to the old device.

    How do I update GPS subscription billing?

    BrickHouse Security directs customers to my.brickhousesecurity.com for subscription payment updates. For plan changes or cancellation, call customer service.

    What are BrickHouse Security support hours?

    Phone representatives are currently listed as available seven days a week from 9:00 a.m. to 9:00 p.m. Eastern Time. SMS can be sent anytime, with live replies generally during the same 9:00 a.m.–9:00 p.m. Eastern window.

    What is the BrickHouse international number?

    International customers can call 1-925-326-3688.

    Where is BrickHouse Security located?

    BrickHouse Security lists its home office and distribution center at 5718 W. 79th Street, Indianapolis, Indiana 46278.

    Does BrickHouse offer returns or warranty support?

    BrickHouse currently advertises a 30-day money-back guarantee, a 90-day product warranty and a lifetime service warranty for qualifying GPS products with active recurring service. Call support before returning a device.

    What should I do if I found an unknown GPS tracker?

    Do not destroy it. Photograph it, preserve identifying information and contact law enforcement if stalking, harassment, domestic violence or personal safety may be involved.

    Can CustomerServiceNumbers.com access Zoombak tracking records?

    No. CustomerServiceNumbers.com cannot access GPS accounts, location records, billing information, device ownership, subscriptions or legal records.

    Related GPS, Security and Consumer Help Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate company-support information and share customer-service experiences since 2004. We independently organize verified contact routes, common support problems, complaint information and practical escalation steps.

    Our goal is not simply to publish an old Zoombak number. Zoombak is a legacy brand, so the useful answer for consumers is identifying the current support route through BrickHouse Security and explaining what to ask about old devices, subscriptions, GPS login, billing, cancellation and replacement options.

    Reviews may be moderated for spam, profanity, scams and personally identifiable information while preserving the reviewer’s original meaning.

    Share Your Zoombak Customer Service Experience

    Have you contacted BrickHouse Security about an old Zoombak tracker, GPS subscription, billing issue, account login, reactivation, replacement device, cancellation or warranty question?

    Leave a rating and review below. Include the product model, issue type, support route used, whether BrickHouse opened a case, how long assistance took and whether the problem was resolved.

    Do not publish GPS locations, tracker serial numbers, account passwords, payment information, private vehicle information, home addresses, legal documents or other sensitive information.

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