Category: Magazines Customer Service Information – Reviews

Magazines companies customer service phone numbers and contact information. Also, review and ratings of the companies customer service performance.

  • Reach Consumer Reports Customer Service – Complaints

    If you need help with a Consumer Reports membership, magazine subscription, renewal charge, cancellation, refund, login problem, missing magazine issue, auto-renewal setting, or online ratings access, start with Consumer Reports Member Support. Consumer Reports handles digital memberships, All Access memberships, print magazine subscriptions, account updates, billing, refunds, delivery problems, and support requests through its member support phone number, chat, email webform, and account portals.

    Consumer Reports Customer Service Phone Number and Support

    Use the following Consumer Reports customer service options for membership help, subscription changes, cancellations, refunds, login problems, magazine delivery, billing, account updates, and complaints:

    Choose the Correct Consumer Reports Support Route

    Consumer Reports support depends on whether your issue involves a digital membership, All Access membership, print magazine subscription, login, billing, renewal, refund, missing magazine, app access, or email/newsletter support.

    Digital and All Access Memberships

    For ConsumerReports.org access, product ratings, online reviews, All Access membership, payment method updates, cancellations, automatic renewal, and login problems, sign in to your Consumer Reports account and open Account Settings. You can also call 1-800-333-0663 for member support.

    Print Magazine Subscriptions

    For Consumer Reports magazine delivery, address changes, missing issues, damaged issues, renewal notices, gift subscriptions, and print auto-renewal, use the print membership account portal or call Member Support. Print members may need the account number from the mailing label.

    Cancellations and Refunds

    Consumer Reports says Digital or All Access members can manage or cancel membership from Account Settings. If you cancel within 30 days of your order or renewal date, Consumer Reports says you will be refunded the amount you paid less $10. If you cancel after the first 30 days, no refund will be issued, your payment method will not be charged again, and digital access remains active through one year of purchase date.

    Auto-Renewal Changes

    For Digital or All Access membership, Consumer Reports directs members to Manage My Membership to turn off automatic renewal. For print memberships, use the print account portal and choose “Change My Automatic Renewal Status” from the service options.

    Login, Username, and Password Help

    If you forgot your Consumer Reports username or password, use the username retrieval or password reset tools on the login page. If you no longer have access to the email on your account, contact Member Support by chat or phone.

    What to Have Ready Before Contacting Consumer Reports

    Before calling Consumer Reports, chatting with support, or submitting the email webform, gather the details that match your issue:

    • Consumer Reports account number, if available
    • Email address used for your Consumer Reports account
    • Name and mailing address on the membership
    • ZIP code tied to the account
    • Membership type, such as Digital, All Access, Print, gift subscription, or newsletter
    • Renewal date, charge amount, and payment method if calling about billing
    • Magazine issue month and year if calling about missing or damaged delivery
    • Username, login email, or password-reset issue details
    • Device, browser, operating system, or app details if the website or app is not working
    • Cancellation confirmation, renewal notice, or prior support response if available

    Common Consumer Reports Customer Service Issues

    Members commonly contact Consumer Reports customer service for help with:

    • Canceling a Digital, All Access, or Print membership
    • Turning off automatic renewal
    • Refund questions after renewal
    • Updating payment information
    • Changing a mailing address
    • Missing, late, or damaged magazine issues
    • Finding a print subscription account number
    • Login, username, and password reset problems
    • Digital access not working after paying
    • Print membership not including digital ratings access
    • App or website technical problems
    • Email newsletters, account updates, and communication preferences

    Consumer Reports Cancellations and Refunds

    Consumer Reports has different cancellation and refund rules depending on membership type. Digital and All Access members should sign in and use Account Settings to manage or cancel membership. Consumer Reports says cancellations within 30 days of the order or renewal date are refunded less $10. After the first 30 days, no refund is issued, but the payment method will not be charged again and digital access remains active through the one-year purchase period.

    For print memberships, Consumer Reports says members should use the print account portal. Upon cancellation, Consumer Reports says it will refund the remaining print paid service fees on a pro-rated basis for issues that have not yet been mailed.

    Cancellation Tips

    • Cancel from the account type that matches your membership: Digital, All Access, or Print.
    • Save a screenshot or confirmation number after canceling.
    • Confirm whether you canceled immediately or turned off future auto-renewal.
    • Check whether you are within 30 days of the order or renewal date.
    • For print subscriptions, keep your account number and mailing label details.
    • Monitor your payment method for the next renewal date.

    Consumer Reports Auto-Renewal and Billing Help

    If you see a Consumer Reports renewal charge, log in to Account Settings to check your membership type, renewal status, billing date, and payment method. If you only want to stop future renewals, choose the auto-renewal or cancel option that lets you keep access until the end of the paid term.

    If you do not recognize the charge, compare it with ConsumerReports.org, Consumer Reports magazine, a gift subscription, All Access membership, or another account under a different email or mailing address. Contact Member Support with the charge date, amount, account email, and ZIP code.

    Consumer Reports Print Magazine Delivery Help

    If a Consumer Reports magazine issue is missing, late, damaged, or going to the wrong address, use the print membership portal or call Member Support. Print delivery changes may require your last name, account number, mailing address, and ZIP code.

    If you recently mailed a payment, Consumer Reports’ print support guidance notes that mailed payments can take time to receive and process. If you receive an invoice shortly after mailing payment, check the payment status before sending a duplicate payment.

    Consumer Reports Login, Website, and App Support

    If you cannot access ratings, product reviews, car research, buying guides, or your saved products, first confirm that you are signed in with the correct Consumer Reports account. Print-only memberships may not automatically include digital ratings access, so check your membership type before troubleshooting.

    If the website or app is not working, try resetting your password, using a different browser, clearing cache and cookies, disabling strict browser privacy tools temporarily, updating the app, and checking whether your membership is active. If the problem continues, contact Member Support with device and browser details.

    Consumer Reports Email, Newsletters, and Account Preferences

    Consumer Reports lets members manage account settings, contact information, communication preferences, and newsletter-related issues through the account area and support tools. If you submit the email webform, include your contact name, email, ZIP code, product or subscription type, and a clear description of the issue.

    For privacy or account-data questions, use Consumer Reports’ official privacy and account support routes rather than posting personal details publicly.

    Consumer Reports Scam and Billing Warning

    Be careful with emails, calls, letters, or websites claiming to be Consumer Reports billing, renewal, tech support, or product-review support. Scammers may imitate magazine renewal companies, fake subscription agents, or support centers to collect payment information or login details.

    • Use ConsumerReports.org and the official Member Support page before sharing payment or account information.
    • Do not trust random phone numbers in ads, pop-ups, or unofficial renewal notices.
    • Do not share passwords, one-time codes, full card numbers, or account screenshots with an unverified caller.
    • Be cautious of third-party magazine renewal sites that may not be Consumer Reports.
    • If a renewal notice looks unfamiliar, compare it with your Consumer Reports account before paying.
    • If you see an unfamiliar charge, contact Consumer Reports and your payment provider with your documentation.

    Consumer Reports Reviews and Complaints

    CSN could not confirm enough current live review data during this update to publish a reliable review count or detailed CSN review trend. The older page copy included broad claims about customer praise and complaints that should not be treated as verified current CSN review sentiment.

    Members comparing product-review and research services may want to consider subscription cost, cancellation rules, refund terms, product-rating depth, digital access, print delivery, app usability, login reliability, renewal notices, and customer support access.

    How to Escalate a Consumer Reports Complaint

    If your Consumer Reports issue is not resolved after your first support contact, take these steps:

    1. Write down the date, time, phone number, chat route, or webform route used.
    2. Ask for a case number, support reference, or written confirmation when available.
    3. Save membership confirmations, renewal notices, invoices, cancellation screenshots, and refund records.
    4. For print delivery issues, keep the issue month, mailing label, account number, and delivery address available.
    5. For login issues, document the email address used, error message, browser, app, and device details.
    6. For auto-renewal issues, save screenshots showing renewal status after making changes.
    7. Reply through the same support thread when possible instead of opening duplicate requests.
    8. If a charge remains unresolved, contact Consumer Reports first, then contact your payment provider with your documentation if needed.

    Consumer Reports Competitors and Related Customer Service Pages

    If you are comparing product-review, ratings, research, magazine, or consumer-information services, you may also want to review these related CSN pages:

    Related Resources

    Consumer Reports Customer Service FAQs

    What is the Consumer Reports customer service phone number?

    The Consumer Reports customer service phone number is 1-800-333-0663. Consumer Reports’ current Member Support page says agents are available Monday-Friday, 10:00 AM-7:00 PM ET.

    How do I contact Consumer Reports by email?

    Consumer Reports currently directs members to use its email webform rather than a simple direct email address. Use the Consumer Reports Member Support page and choose the email support option.

    How do I cancel Consumer Reports?

    Digital and All Access members can cancel from Account Settings after signing in. Print members should use the print membership account portal. You can also call 1-800-333-0663 for help.

    Does Consumer Reports offer refunds?

    Consumer Reports says Digital or All Access cancellations within 30 days of order or renewal are refunded less $10. After the first 30 days, no refund is issued, but the payment method will not be charged again and access remains active through one year of purchase. Print membership refunds are pro-rated based on issues not yet mailed.

    How do I stop Consumer Reports automatic renewal?

    Digital and All Access members can use Manage My Membership to turn off auto-renewal. Print members can use the print membership portal and choose “Change My Automatic Renewal Status.” Save confirmation after making changes.

    How do I change my Consumer Reports magazine address?

    Print members can use the print membership portal to change the delivery address. You may need the last name, account number, and mailing label information tied to the subscription.

    Why can’t I access ConsumerReports.org ratings?

    Make sure your membership is active and that you are signed in with the correct account. A print-only membership may not automatically include digital access to ratings and reviews.

    How do I reset my Consumer Reports password?

    Use the username retrieval or password reset tools on the Consumer Reports login page. If you no longer have access to the account email, contact Member Support by chat or phone.

    What is Consumer Reports’ mailing address?

    Consumer Reports lists its mailing address as Consumer Reports, 101 Truman Avenue, Yonkers, NY 10703.

    Is CustomerServiceNumbers.com affiliated with Consumer Reports?

    No. CustomerServiceNumbers.com is an independent consumer contact and review website and is not affiliated with Consumer Reports.

    Page Update Note

    Updated June 2026: This page was refreshed with current Consumer Reports customer service routing for membership support, subscriptions, cancellations, refunds, auto-renewal, magazine delivery, login help, billing, account updates, and scam warnings.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service phone numbers, company contact details, and consumer review information since 2004. CSN is an independent consumer information website and is not owned by Consumer Reports, Consumers Union, or any product-review organization. We help customers find support routes, compare service experiences, and share reviews about customer service interactions.

    Share Your Experience

    Have you contacted Consumer Reports customer service about a membership, cancellation, refund, auto-renewal, missing magazine, login problem, digital access, renewal charge, app issue, or complaint escalation? Share your experience below to help other members understand what to expect. Do not post account numbers, mailing addresses, emails, payment details, screenshots with private information, or login details.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Consumer Reports, Consumers Union, or any product-review organization. Phone numbers, links, addresses, support options, hours, cancellation rules, refund policies, membership terms, magazine delivery processes, and account tools may change. Always verify important membership, subscription, billing, cancellation, refund, login, and delivery information directly with Consumer Reports.

  • Cook’s Illustrated Customer Service, Subscription Help, Reviews and Complaints

    Contact Cook’s Illustrated customer service for help with print magazine subscriptions, digital memberships, America’s Test Kitchen accounts, automatic renewal, billing, cancellation, refunds, missing issues, app access, login problems, cookbooks, shop orders, reviews, and complaints. Cook’s Illustrated is part of America’s Test Kitchen, so many support questions route through America’s Test Kitchen customer support.

    Cook’s Illustrated Customer Service Phone Number

    Best Reasons to Contact Cook’s Illustrated Support

    • Cancel or renew a Cook’s Illustrated magazine subscription
    • Ask about automatic renewal billing or a subscription charge
    • Report a missing, late, damaged, duplicate, or undelivered magazine issue
    • Change a mailing address or update subscriber information
    • Get help with digital membership, app access, account login, or password reset
    • Ask about a refund for unmailed print issues when eligible
    • Get help with an America’s Test Kitchen shop order, cookbook, or product purchase
    • Cancel a third-party subscription purchased through Apple, Google Play, or another seller

    Cook’s Illustrated Cancellation and Refund Help

    Cook’s Illustrated magazine subscriptions may automatically renew unless canceled. America’s Test Kitchen says customers can contact support at 1-800-526-8442 for cancellation help. For print magazine subscriptions, customers may receive a refund for unmailed issues when eligible.

    Digital memberships can usually be managed from the America’s Test Kitchen account area after logging in. If you purchased a membership or app subscription through Apple, Google Play, or another third-party seller, you may need to cancel directly through that service instead of through Cook’s Illustrated support.

    Missing Issues, Address Changes, and Subscription Help

    If your Cook’s Illustrated magazine is missing, late, damaged, or being mailed to the wrong address, use the subscriber tools or contact customer service. Have your name, mailing address, account number, email address, issue date, renewal notice, and recent mailing label available. Cook’s Illustrated says the first issue may take approximately four to six weeks to arrive after an order is placed.

    Digital Membership, App, and Login Help

    If your problem involves digital access, recipes, product reviews, the app, password reset, email login, saved recipes, or membership benefits, contact America’s Test Kitchen support. Include the email address connected to your account, device type, browser or app version, screenshots, and any error message.

    Cook’s Illustrated Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible Cook’s Illustrated reviews. There are no visible customer reviews yet for this listing. If you have contacted Cook’s Illustrated or America’s Test Kitchen, you can share your experience with subscription support, cancellation, automatic renewal, billing, missing issues, digital access, shop orders, or customer service.

    Common Cook’s Illustrated Complaint Topics

    Common subscription and membership concerns may involve automatic renewal, cancellation confirmation, refund eligibility, missing issues, duplicate subscriptions, address changes, digital login problems, app access, third-party subscriptions, shop orders, cookbook purchases, and difficulty finding the correct support route.

    Before You Contact Cook’s Illustrated

    Before calling or emailing, gather your account number, subscription email, mailing address, order number, renewal notice, billing date, charge amount, magazine issue date, cancellation confirmation, device details, screenshots, and a short written timeline of the problem.

    Subscription Billing and Scam Warning

    Be cautious with renewal notices, telemarketing calls, emails, or third-party websites claiming to manage Cook’s Illustrated subscriptions. Use the official Cook’s Illustrated, America’s Test Kitchen, and subscriber service pages whenever possible. If you do not recognize a charge, compare the amount, date, merchant descriptor, renewal notice, and subscription account before disputing the charge with your card issuer.

    Privacy and Moderation Warning

    Do not post private information in a public review. Avoid sharing your subscription account number, mailing address, phone number, email address, payment details, renewal notice, order number, screenshots with private information, or photos of your mailing label. Comments are moderated for profanity, spam, and personal information.

    Related Customer Service Numbers Pages

    Share Your Cook’s Illustrated Customer Service Experience

    Have you contacted Cook’s Illustrated or America’s Test Kitchen about a print subscription, digital membership, automatic renewal, cancellation, refund, missing issue, delivery problem, login issue, app problem, shop order, cookbook order, or customer service concern? Share your review below to help other subscribers understand what to expect.

    Please keep your review factual and avoid posting private account details, payment information, mailing addresses, phone numbers, email addresses, renewal notices, screenshots with personal data, or employee names.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with Cook’s Illustrated, America’s Test Kitchen, Cook’s Country, Boston Common Press, or any subscription processor.

    Disclaimer

    CustomerServiceNumbers.com is not associated with Cook’s Illustrated or America’s Test Kitchen. Contact information is provided for informational purposes. For account-specific subscription, renewal, cancellation, refund, delivery, billing, digital-access, app, shop order, cookbook, or membership questions, contact Cook’s Illustrated or America’s Test Kitchen directly through official support channels.