Before using Chase for your banking and financial needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Chase, a subsidiary of JPMorgan Chase & Co., is one of the largest banks in the United States, offering a wide range of services including personal banking, credit cards, mortgages, and investment services.
How to Contact Chase
You can reach Chase customer service using the following details:
- Phone Number (General Banking): 1-800-935-9935
- Phone Number (Credit Card Support): 1-800-432-3117
- Email Support: Chase does not offer direct email support; customers are encouraged to use the secure messaging system available through their online account.
- Chat: Available through the Chase mobile app or online banking platform during business hours.
- Customer Service Hours: General support available 24/7; specific service hours may vary.
- Corporate Address: Chase, 270 Park Avenue, New York, NY 10017, USA
- Website: https://www.chase.com/
Chase Customer Support Reviews and Complaints
When considering using Chase for your financial needs, it’s helpful to review their customer service feedback. Chase competes with other major banks such as Bank of America, Wells Fargo, Citibank, and U.S. Bank. Customer reviews often highlight the convenience of Chase’s extensive branch and ATM network, the variety of financial products available, and the user-friendly online and mobile banking experience. Many customers appreciate the benefits offered by Chase’s credit cards, including rewards programs and fraud protection. However, some complaints focus on issues related to account management, customer service wait times, and difficulties in resolving disputes. Comparing Chase with other major banks like Bank of America, Wells Fargo, Citibank, and U.S. Bank can help you determine which institution offers the best combination of services, pricing, and customer support for your financial needs.
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At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.
Note: This website listing is not associated with Chase or JPMorgan Chase & Co. The information and the reviews are a service provided by CustomerServiceNumbers.com.
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