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CNA Insurance Customer Service – Reviews

1-800-262-2000

Before purchasing a policy from CNA Insurance, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CNA Insurance is a leading commercial insurance company providing a range of insurance products, including property, casualty, and professional liability insurance.

How to Contact CNA Insurance

You can reach CNA Insurance customer service using the following details:

  • Phone Number: 1-800-CNA-2000 (1-800-262-2000)
  • Email Support: CNA Insurance offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8 AM – 5 PM ET
  • Corporate Address: CNA Financial Corporation, 151 N. Franklin St., Chicago, IL 60606
  • Website: https://www.cna.com/

CNA Insurance Customer Support Reviews and Complaints

When considering purchasing a policy from CNA Insurance, it’s helpful to review their customer service feedback. CNA Insurance competes with other commercial insurance providers like AIG, Chubb, and Travelers. Customer reviews often highlight the variety of coverage options and the expertise of CNA’s agents. However, some complaints focus on issues related to claims processing, customer service responsiveness, and policy management.
Comparing CNA Insurance with other commercial insurers can help you determine which company offers the best coverage, pricing, and customer support for your business needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your insurance provider.

Other brands in the insurance industry include Gerber Life, Connect Insurance, Principal Insurance, The General, and AFLAC.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing a policy from CNA Insurance.

Note: This website listing is not associated with CNA Insurance. The information and the reviews are a service provided by CustomerServiceNumbers.com.

CNA Insurance does not provide support services directly through this website. For any questions or concerns about CNA Insurance products or services, contact their customer service representative directly.

CNA LTC Premium Question

February 24, 2016

Could you tell me what my CNA LTC premium was in 2015? I need it for my income tax submission. Policy Number ABC78999

Avatar for George
George

CNA complaints

July 17, 2014

Help, I have been struggling for months now to get my mom’s policy to pay for an aide for her and eventually cover an assisted living facility. All I have been getting is the run around a delay tactic’s. Does anyone have any suggestions? This is a horrible way to treat people that are in need of medical/ care assistance. Mom actually had to spend a night in the ER because she became so up set with the people at CNA and how rude they were to her. As a result I have taken over this process from her and am still getting such a run around.

Avatar for Pam
Pam

CNA Insurance Customer Service

June 19, 2014

The horrible company my father paid for him and my mother for over 20 years she passed away and he had to be put in a nursing home in Sept 2013 have been fighting with them ever since long waits on the phone always an ex sucks for why the claim didn’t go thru after all this time and hiring a lawyer and preparing to file a law suite against them they agreed to start covering him as of February 2014 of course with a 90 day wait period which means they are not paying for 9 months worth of his stay all I can say is never invest your money with this company and if you read this and feel the same then contact me if there’s enough of us I will find the proper authorities to file whatever I can to get these thieves of the market or just a class action law suite to let them know people are tired of investing their money in this company who doesn’t pay out this company is a rip off stay away.

Avatar for Robert
Robert

CNA Customer Service

June 19, 2014

Can you give me the number of the insurance commission? I would like to file a complaint against them also they are a horrible company.

Avatar for Robert
Robert

CNA Insurance Issue

March 6, 2014

Try to change your address! They haven’t got it right in over 3 years. I have called and corrected 12 times and it never happens. If you see the name CNA run don’t walk to the nearest exit.

Avatar for Deborah
Deborah
2.4
2.4 out of 5 stars (based on 884 reviews)

CNA LTC Premium Question

February 24, 2016

Could you tell me what my CNA LTC premium was in 2015? I need it for my income tax submission. Policy Number ABC78999

Avatar for George
George

CNA complaints

July 17, 2014

Help, I have been struggling for months now to get my mom’s policy to pay for an aide for her and eventually cover an assisted living facility. All I have been getting is the run around a delay tactic’s. Does anyone have any suggestions? This is a horrible way to treat people that are in need of medical/ care assistance. Mom actually had to spend a night in the ER because she became so up set with the people at CNA and how rude they were to her. As a result I have taken over this process from her and am still getting such a run around.

Avatar for Pam
Pam

CNA Insurance Customer Service

June 19, 2014

The horrible company my father paid for him and my mother for over 20 years she passed away and he had to be put in a nursing home in Sept 2013 have been fighting with them ever since long waits on the phone always an ex sucks for why the claim didn’t go thru after all this time and hiring a lawyer and preparing to file a law suite against them they agreed to start covering him as of February 2014 of course with a 90 day wait period which means they are not paying for 9 months worth of his stay all I can say is never invest your money with this company and if you read this and feel the same then contact me if there’s enough of us I will find the proper authorities to file whatever I can to get these thieves of the market or just a class action law suite to let them know people are tired of investing their money in this company who doesn’t pay out this company is a rip off stay away.

Avatar for Robert
Robert

CNA Customer Service

June 19, 2014

Can you give me the number of the insurance commission? I would like to file a complaint against them also they are a horrible company.

Avatar for Robert
Robert

CNA Insurance Issue

March 6, 2014

Try to change your address! They haven’t got it right in over 3 years. I have called and corrected 12 times and it never happens. If you see the name CNA run don’t walk to the nearest exit.

Avatar for Deborah
Deborah
CustomerServiceNumbers.com