CSAA Customer Service

2 Responses

1. Horrible customer service. I wanted to simply cancel a claim that I opened and it was simply impossiable to do so. No one at CSAA would return my phone calls until I seeked legal representation and was going to sue csaa. I have pulled my entire policy home life auto from CSAA and went to a competitor. Service after the sale is what is important. Any one can sale a insurance policy but when you need service after the fact this is where csaa failed me and my family.

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2. I need to remove a car and person from our existing policy through AAA Allied Club. What do I need to do or whom should I contact?

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