Jerry Baker Books Customer Service and Book Series Help

Jerry Baker Books customer service can help with book orders, returns, invoices, book-series cancellation, unwanted mailings, account questions and requests to stop future shipments. Jerry Baker books are published and marketed under the Jerry Baker brand by American Master Products, Inc.

Customers who want to stop a book series should use the specific removal form or call customer service rather than relying only on an unanswered invoice or returned package. Keep copies of cancellation requests, return tracking and written account confirmations.

Jerry Baker Books Customer Service Phone Number

• Customer service: 1-800-690-0099
• Customer-service hours: Monday through Friday, 9 a.m.–5 p.m., and Saturday, 10 a.m.–6 p.m. Eastern Time
• Email: customerservice@jerrybaker.com
• Official customer-service page: Jerry Baker Customer Service
• General customer-service form: Contact Jerry Baker Customer Service
• Remove an account from the book series: Book Series Removal Form
• Request a product return: Jerry Baker Product Return Form
• Stop postal mailings: Postal Mailing Removal Form
• Stop promotional emails: Email Removal Form
• Customer-service mailing address: Customer Service, P.O. Box 930006, Dept. 20, Wixom, MI 48393
• Official website: JerryBaker.com

The mailing address is listed for customer-service and opt-out correspondence. Do not mail a return to that address unless customer service confirms that it is the correct return destination.

Best Jerry Baker Support Route by Issue

• Stop future books: Submit the official Book Series Removal Form and request written confirmation.
• Question an invoice: Call 1-800-690-0099 or submit the customer-service form with the invoice and customer numbers.
• Return a book: Use the Product Return Form and obtain return instructions before mailing it.
• Stop catalogs and postal offers: Use the Postal Mailing Removal Form.
• Stop marketing email: Use the Email Removal Form or the unsubscribe link in the message.
• Missing or delayed order: Contact customer service with the order date, title and payment information.
• Damaged book: Photograph the damage and packaging before requesting a replacement or return.
• Amazon or third-party purchase: Contact the retailer that processed the order.
• Card charge you do not recognize: Contact Jerry Baker customer service and the card issuer promptly.
• Account belonging to a deceased relative: Ask customer service to close the account, clear future promotions and provide any required documentation instructions.
• Mail sent to an older or vulnerable family member: Request book-series removal, mailing-list removal and a written account-balance confirmation.

Information to Have Before Contacting Jerry Baker Books

• Customer name as shown on the invoice or mailing label
• Customer number
• Order number
• Invoice number
• Book title
• Date the book was received
• Date and method of the original order
• Amount billed or charged
• Last four digits of the payment method, when needed
• Mailing address connected with the account
• Copies of prior cancellation requests
• Return tracking information
• Dates of previous calls or emails
• The requested resolution, such as cancellation, zero balance, refund or mailing removal

Do not post this information in a public review. Customer numbers, invoices, addresses and payment information can expose private account details.

Who Operates Jerry Baker Books?

Jerry Baker was a gardening author and media personality known as “America’s Master Gardener.” He helped establish American Master Products, Inc. in 1987. The company owns and manages the Jerry Baker brand and has published gardening, home, lawn-care and health-related books under his name.

Jerry Baker died in 2017. Current orders, invoices, returns and mailing-list questions are handled by the company’s customer-service operation rather than by the author personally.

How to Cancel the Jerry Baker Book Series

1. Open the official Book Series Removal Form.
2. Enter the customer name exactly as it appears on the account.
3. Include the customer number and order number when available.
4. Provide the full mailing address connected with the account.
5. State clearly that all future book-series shipments should stop.
6. Ask that the account be marked as canceled and do not promote.
7. Ask for confirmation of the remaining account balance.
8. Save a screenshot or copy of the submitted request.
9. Call 1-800-690-0099 if another book or invoice arrives.

Removing an email address or postal address from promotional marketing may not automatically cancel an active book-series account. Use the separate book-series cancellation process when shipments or invoices are involved.

Jerry Baker Sent a Book I Did Not Want

First determine whether the shipment was connected with an earlier order, free-preview offer or book-series enrollment.

Check:

• The original advertisement or order form
• Any free-preview or introductory-offer terms
• Previous books received from the company
• Notices announcing an upcoming shipment
• Whether another household member placed an order
• Whether the package includes an invoice or return instructions

If an earlier enrollment may exist, contact customer service, cancel the series and ask how the current shipment and balance will be handled.

If the book was genuinely unordered and no one in the household agreed to a shipment or book-series plan, the Federal Trade Commission states that companies generally cannot send unordered merchandise and demand payment. Review the FTC’s current guidance before deciding how to respond.

• FTC unordered-merchandise guidance: What to Do About Unordered Products
• FTC subscription guidance: Free Trials and Negative-Option Subscriptions

A shipment may not qualify as unordered merchandise when the customer previously agreed to a clearly disclosed book-series or negative-option plan. Preserve the original offer and contact the FTC, a state consumer agency or a qualified adviser when the facts are disputed.

How to Dispute a Jerry Baker Books Invoice

1. Compare the invoice with previous orders and account records.
2. Check whether the invoice is for the first book or a later book-series shipment.
3. Confirm that no other household member placed the order.
4. Call customer service at 1-800-690-0099.
5. Provide the customer number, invoice number and book title.
6. Explain why the amount is disputed.
7. Request cancellation of any continuing book series.
8. Ask whether the account now shows a zero balance.
9. Request written confirmation by email or mail.
10. Keep the invoice and all correspondence.

Do not send payment solely because an unexpected invoice appears urgent. At the same time, do not ignore an invoice without checking whether it relates to a prior enrollment or order.

How to Return a Jerry Baker Book

Use the official Product Return Form before mailing a book.

Ask customer service to confirm:

• The correct return address
• Whether authorization is required
• The return deadline
• Whether return postage is provided
• Whether the original invoice should be included
• Whether a refund, replacement or account credit will be issued
• How long processing normally takes

Use a trackable shipping method when returning a billed item. Keep the receipt, tracking number and a photograph of the package. Do not assume that refusing delivery or writing “return to sender” automatically cancels future book-series shipments.

Jerry Baker Refund Problems

A refund can depend on how the order was placed, whether the book was returned, and which seller processed the payment.

For a direct Jerry Baker order:

1. Contact customer service.
2. Provide the order and customer numbers.
3. Confirm whether the return was received.
4. Ask for the refund amount and processing date.
5. Request written confirmation.
6. Check the original payment method for the credit.

For a book purchased from Amazon, eBay, a bookstore or another seller, the retailer’s return and refund policy generally controls the transaction.

Stop Jerry Baker Books and Catalogs in the Mail

Use the official Postal Mailing Removal Form to request removal from promotional postal mailings.

Provide the name and address exactly as they appear on the mailing label. Small differences in initials, spelling or apartment numbers can result in multiple customer records.

You may also send an opt-out request to:

Opt Out/Customer Service
P.O. Box 930006
Dept. 20
Wixom, MI 48393

State that you want the name and address removed from promotional mailing lists and third-party marketing where applicable. Keep a copy of the letter. Mailings already in production may continue for a short period.

Stop Jerry Baker Promotional Emails

Use the unsubscribe link at the bottom of a legitimate Jerry Baker promotional email or submit the Email Removal Form.

Unsubscribing from advertising emails does not necessarily:

• Cancel an order
• Cancel a book-series account
• Remove a balance
• Stop necessary order or account messages
• Remove a postal address from catalog mailings

Complete the separate book-series or postal-mail removal request when those issues also apply.

Jerry Baker Order Has Not Arrived

Before contacting support, check:

• The order confirmation
• The expected shipping window
• The delivery address
• Postal-service or carrier notices
• Mailroom, front desk and household members
• Whether the payment was completed
• Whether the order came from Jerry Baker or a third-party seller

Contact customer service with the book title, order date and order number. If another retailer processed the purchase, contact that retailer through the specific order page.

Damaged, Incorrect or Duplicate Book

Photograph the book, shipping container, label and invoice before discarding anything.

Tell customer service whether:

• The book arrived torn or water damaged.
• The wrong title was delivered.
• Two copies of the same book arrived.
• A package was empty or incomplete.
• The book appears used or previously damaged.
• The invoice amount does not match the order.

Ask whether the company will send a replacement, provide a return label, issue a credit or cancel the invoice.

Jerry Baker Charge on a Credit Card or Bank Statement

Before disputing a charge, compare it with:

• A recent direct book order
• A book-series shipment
• A free-preview offer that converted to a paid purchase
• An order placed by another household member
• A payment made from a mailed invoice

If the charge remains unfamiliar:

1. Contact Jerry Baker customer service.
2. Ask which order, customer account and shipping address are connected with the charge.
3. Cancel any unauthorized continuing shipment plan.
4. Request a refund when appropriate.
5. Contact the card issuer promptly if the charge was not authorized.
6. Monitor for additional transactions.

Do not post a complete card number, bank statement or billing document in a public review.

Account Belonging to a Deceased Customer

A family member or estate representative may need to stop books, invoices and promotional mail sent to a deceased customer.

1. Call customer service or submit the general contact form.
2. Explain that the named customer has died.
3. Request immediate cancellation of all book-series shipments.
4. Request removal from postal and email marketing lists.
5. Ask whether the account has a remaining balance.
6. Ask what documentation, if any, is required.
7. Request written confirmation that the account is closed.

Do not send an original death certificate or sensitive estate document unless the company specifically requires it through a secure process. Ask whether a copy with unnecessary information redacted is acceptable.

Helping an Older or Vulnerable Customer

When assisting a parent, relative or other vulnerable customer, ask the customer-service representative to review all accounts connected with the name and mailing address.

Request:

• Cancellation of any active book series
• A stop on future shipments
• Removal from promotional mailing lists
• A do-not-promote notation
• Written confirmation of the current balance
• Instructions for resolving any books already received

The company may need the customer’s permission before discussing private account details with another person. Avoid publicly identifying the customer’s medical condition or financial circumstances.

How to Escalate a Jerry Baker Books Complaint

1. Call 1-800-690-0099.
2. Submit the issue through the official customer-service form.
3. Use the separate cancellation, mailing-removal or return form when applicable.
4. Include the customer number, order number and invoice number.
5. State the requested resolution clearly.
6. Ask for written confirmation.
7. Keep copies of all submitted forms and correspondence.
8. Use tracking for any returned product or mailed dispute.
9. Contact the payment-card issuer about an unauthorized completed charge.
10. Report unresolved deceptive billing or unordered-merchandise concerns to the Federal Trade Commission or an appropriate state consumer-protection agency.

A comment submitted to CustomerServiceNumbers.com does not cancel a book series, stop an invoice, remove a mailing address or open a Jerry Baker customer-service case.

Jerry Baker Books Customer Service Reviews and Complaints

CustomerServiceNumbers.com currently has no published Jerry Baker Books customer-service reviews and no established rating trend.

New reviews can help readers understand current experiences involving book-series cancellation, unwanted mailings, invoices, product returns, refunds, delayed orders and customer-service response. Reviews should explain which official support route was used and whether the problem was resolved.

Privacy and Scam Warnings

• Use JerryBaker.com and the forms linked from its official customer-service page.
• Do not publish a customer number, invoice number or complete mailing address.
• Do not post a payment card or bank statement.
• Do not provide passwords or security codes to an unexpected caller.
• Do not pay a supposed collection or refund fee using gift cards, cryptocurrency or wire transfer.
• Confirm an invoice through official customer service before paying an unfamiliar demand.
• Keep copies of cancellation requests and return tracking.
• Do not mail a return until the correct address and instructions are confirmed.
• A review submitted here does not reach Jerry Baker Books or American Master Products.

Frequently Asked Questions About Jerry Baker Books

What is the Jerry Baker Books customer-service number?

Call 1-800-690-0099 for order, invoice, return, book-series and mailing questions.

Is 1-800-888-0010 still the Jerry Baker number?

The current official Jerry Baker customer-service page lists 1-800-690-0099. Older directories may still display 1-800-888-0010.

How do I stop receiving Jerry Baker books?

Submit the official Book Series Removal Form, ask customer service to cancel all future shipments and request written confirmation of the account balance.

How do I stop Jerry Baker catalogs?

Use the Postal Mailing Removal Form or write to Opt Out/Customer Service, P.O. Box 930006, Dept. 20, Wixom, MI 48393.

Can I return a Jerry Baker book?

Use the official Product Return Form and obtain the correct return address and instructions before mailing the book.

What should I do about a Jerry Baker invoice for a book I did not order?

Check whether the shipment relates to an earlier order, free-preview offer or book-series enrollment. Contact customer service, dispute the invoice and cancel future shipments. Review FTC guidance when the book was genuinely unordered.

Does removing my email cancel the book series?

Not necessarily. Email removal stops promotional email but may not cancel an active customer account or future book shipments. Use the separate Book Series Removal Form.

Who owns Jerry Baker Books?

American Master Products, Inc. owns and manages the Jerry Baker brand and publishes books under the Jerry Baker name.

Is Jerry Baker still alive?

No. Jerry Baker died in 2017. The company and brand continue to handle book sales, accounts and customer-service matters.

Related Customer Service Numbers Pages

• Amazon Customer Service

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate customer-service information and share service experiences since 2004. We independently organize official telephone numbers, cancellation forms, return resources, billing guidance and complaint-escalation options.

We are not owned by Jerry Baker, American Master Products, a bookseller, publisher, collection agency or payment provider.

Share Your Jerry Baker Books Customer Service Experience

Have you contacted Jerry Baker Books about a book-series cancellation, unwanted shipment, invoice, return, refund, missing order or mailing-list request? Leave a factual review below and explain which support route you used, how long assistance took and whether the issue was resolved.

Comments are moderated. Do not include a customer number, order number, invoice number, mailing address, payment information, collection notice, private email address, telephone number or name of an individual customer-service employee.

Last Updated: July 16, 2026

Customer Service Information Disclaimer

CustomerServiceNumbers.com is not affiliated with Jerry Baker, American Master Products, any bookseller, retailer, publisher, payment provider or government consumer agency. Jerry Baker Books does not provide customer service through this website.

Telephone numbers, hours, return procedures, mailing addresses, book-series terms, product availability and refund policies can change. Use the current official Jerry Baker customer-service page and the terms connected with the original order.

This page cannot cancel a book series, remove an invoice, issue a refund, stop a mailing, close an account or determine whether a particular shipment is legally unordered. It is not legal, financial, estate, debt-collection or consumer-protection advice.