Are you considering shopping at Kirkland’s for home décor and furniture? Before you make your purchase, it’s helpful to know how to contact their customer service and read what other shoppers have shared in their reviews, complaints, and ratings. Kirkland’s is a popular home furnishings retailer, offering stylish furniture, wall art, lighting, and décor at affordable prices.
How to Contact Kirklands
If you need assistance with an order, product inquiry, or return at Kirkland’s, here’s how you can reach their customer service:
- Kirkland’s Customer Service Phone Number: You can contact Kirkland’s customer service at 1-877-541-4855 for help with online orders, returns, or general questions.
- Kirklands Credit Card Phone Number: 1-800-459-8451
- Email Support: Use the Kirkland’s contact form available on their website to send your inquiries or concerns.
- Live Chat: Kirkland’s offers live chat support on their website for quick assistance with product information, order status, or returns.
- Customer Service Hours: Support is available Monday through Friday, 8 AM to 5 PM (CST).
- Corporate Office Address: Kirkland’s, Inc., 5310 Maryland Way, Brentwood, TN 37027, USA
- Website: https://www.kirklands.com
Kirkland’s Customer Service Reviews, Complaints, and Ratings
Before shopping at Kirkland’s, it’s helpful to look at reviews, complaints, and ratings to get a better understanding of the customer experience.
Positive Feedback
Kirkland’s receives positive reviews for its affordable prices and wide selection of stylish home décor. Here are some highlights from customer reviews:
- Affordable Prices: Many customers appreciate that Kirkland’s offers home décor, furniture, and wall art at affordable prices, making it accessible to shoppers on a budget.
- Stylish Selection: Kirkland’s is known for its wide range of home furnishings that cater to various styles, from rustic farmhouse to modern chic. Shoppers often mention the unique and trendy items available.
- Seasonal Décor: Kirkland’s seasonal collections, especially for holidays like Christmas and Halloween, receive praise for offering high-quality decorations that add a festive touch to homes.
- Frequent Sales and Discounts: Customers love the frequent sales and promotions at Kirkland’s, which allow them to purchase home décor at even more competitive prices.
Common Complaints
While Kirkland’s is a popular store, there are some complaints from customers:
- Quality Concerns: Some shoppers have raised concerns about the quality of certain furniture and décor items, stating that while the prices are affordable, the durability of some products may not meet expectations.
- Shipping Delays: A few customers have experienced delays in shipping, with orders taking longer than expected to arrive, particularly during peak shopping seasons.
- Customer Service Issues: There are complaints about difficulties reaching customer service or resolving issues with damaged items or returns, with some customers reporting slow response times.
How Kirkland’s Compares to Other Home Décor Stores
Kirkland’s competes with other home décor and furniture retailers such as HomeGoods, Target, and Wayfair. Here’s how it compares:
- HomeGoods: Both stores offer stylish, affordable home décor, but HomeGoods has a wider variety of one-of-a-kind, off-price items. Kirkland’s is preferred by shoppers looking for a more curated selection.
- Target: Target offers a similar range of home décor and furniture, often at slightly lower price points. However, Kirkland’s is known for a more extensive and specialized selection of wall art and seasonal décor.
- Wayfair: Wayfair has a larger online selection and a broader range of furniture, but Kirkland’s is often preferred by those looking for in-store shopping experiences and more curated, stylish pieces.
Final Thoughts
Kirkland’s is a great destination for shoppers seeking affordable and stylish home décor. While there are some complaints about product quality and customer service, the overall reviews and ratings reflect positive experiences, with many customers appreciating the wide range of décor options and seasonal collections. Before shopping, consider checking customer feedback to ensure Kirkland’s meets your home furnishing needs.
Disclaimer About Customer Service Information
At CustomerServiceNumbers.com, we provide a platform where you can share your reviews, ratings, and complaints about Kirkland’s and see what other customers have experienced.
Note: This website is not officially affiliated with Kirkland’s, Inc. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.
Other companies in the retail store industry include: Kmart, Directbuy, Pleasant Hearth, DressBarn, and DSW.