Manta is an online business directory and digital-marketing company operated by Manta Media, Inc. Businesses use Manta to create or claim company profiles, correct business information, manage listings across other directories, and purchase services such as local SEO, SEO, website creation, listings management, and advertising.
For Manta customer service, call 1-888-260-4034. Manta currently publishes support hours of Monday through Friday from 9 a.m. to 6 p.m. Eastern Time. Customers can also use Manta’s official Contact Us form for listing, account, billing, profile-removal, and other support questions.
- Customer Service: 1-888-260-4034
- Hours: Monday-Friday, 9 a.m.-6 p.m. ET
- Online Support: Manta Contact Us
- Expected Contact-Form Response: Manta says it typically responds within 5 business days
- Account / Business Dashboard: Manta Business Account
- Business Listings FAQ: Manta Listings and Account FAQ
- Company Address: Manta Media, Inc., 2600 Ashton Blvd, Suite 300, Lehi, UT 84043
- Official Website: Manta.com
How to Contact Manta Customer Service
Manta currently provides both telephone and online customer support. Call 1-888-260-4034 during its published weekday support hours or use the online Contact Us form.
Manta says messages submitted through the contact form are typically reviewed and answered by email within five business days.
Use the contact form when you need help with:
- A business listing you cannot edit
- Incorrect company information
- A listing claimed by a former employee
- Profile removal
- A closed business
- Account access
- A paid Manta product
- Cancellation or billing
- Another issue requiring written documentation
What to Have Ready Before Contacting Manta
- Your Manta account email address
- Your business name
- The exact Manta listing URL
- Business address and telephone number
- Whether the listing is claimed or unclaimed
- The paid Manta product involved, if applicable
- Billing or purchase date
- Receipt or invoice information
- Cancellation date or previous request
- Screenshots showing incorrect listing information
- A concise description of the change or resolution requested
Do not send a password, complete payment-card number, customer database, or other unnecessary confidential business information through ordinary email or a public review.
Does Manta Offer Free Business Listings?
Yes. Manta currently allows qualifying U.S. businesses to register and create a free company profile.
After creating or claiming a listing, a business can add or update information about itself. Manta also offers paid products for businesses that want additional listing distribution, optimization, SEO, website, or advertising services.
A free Manta profile and a paid Manta marketing subscription are not the same thing. Before cancelling an account, identify whether your business has any separately billed products.
How to Claim a Business on Manta
Search Manta for the business and open its company profile. If the profile is unclaimed, use the Own This Business? option and follow Manta’s verification process.
Claiming a profile gives the verified business representative the ability to correct and add information such as:
- Business name
- Address
- Telephone number
- Company description
- Photos and other media
- Business categories
- Other company details supported by Manta
Someone Else Claimed My Manta Listing
If a former employee or another company representative previously claimed the profile, Manta says the listing may remain tied to the email address originally used to edit it.
If your company still controls that email address, use Manta’s password-reset process and regain access through the existing account.
If you cannot access the original email account, contact Manta. Manta says it can remove the previous claim after appropriate verification so another authorized company representative can register and manage the listing.
How to Correct Wrong Information on Manta
Manta obtains business information from sources that can include public records, business registrations, government registries, publishers, and information supplied by business representatives.
If your company page shows an incorrect address, phone number, business name, hours, or other information:
- Open the Manta company profile.
- Claim the listing if it has not already been claimed.
- Sign in to the correct business account.
- Edit the incorrect information.
- Save the changes.
- Check the listing again after Manta processes the update.
Manta notes that its own search pages can update before outside search engines re-crawl the changed information. Google and other search platforms may therefore continue showing older information temporarily.
How to Hide a Business Address on Manta
Manta currently allows qualifying business owners to hide their physical address from public display.
After signing in to the claimed company profile, edit the address and choose the option to hide it from public view.
Manta says it still requires a physical address as part of its business-validation process even when the owner chooses not to publish the address publicly.
How to Remove a Business From Manta
If a business has permanently closed or you otherwise want the profile removed, use Manta’s Contact Us form and provide:
- The exact Manta listing URL
- Business name
- A brief explanation of why removal is requested
- Information Manta requests to verify that you are authorized to act for the company
Manta says removing a verified profile deletes the account and associated companies from its directory.
Manta Password and Account Access Help
If you forget your Manta password, use the official Forgot Your Password option from Manta’s sign-in page.
Do not create an unnecessary duplicate business profile merely because the original login cannot be accessed. If the account belongs to a former employee, contact Manta about transferring control of the existing listing.
Manta Billing and Payment Information
Manta’s member profile and Business Dashboard provide access to account settings, products, payment information, and purchase history.
Manta currently says customers can update their stored payment information by signing in and opening the Payment Details area.
Manta’s FAQ lists accepted card brands including:
- Visa
- Mastercard
- American Express
- Discover
- Diner’s Club
Receipts for completed purchases can be viewed and printed from Purchase History in the member profile.
How to Cancel a Manta Product or Subscription
Manta offers several different paid services, and cancellation terms vary by product. Before cancelling, identify exactly which product appears on the account and review the agreement accepted when it was purchased.
Manta’s current FAQ says customers can contact the company to cancel a subscription. It also says that services already provided are generally not refunded and that a cancelled product normally remains available through the end of the paid billing cycle.
When cancelling:
- Identify every paid Manta product on the account.
- Review the product’s minimum term and renewal date.
- Submit the cancellation using the route required by the agreement.
- Ask whether any early-termination charge applies.
- Ask for written confirmation that automatic renewal has been stopped.
- Keep the cancellation confirmation and final invoice.
- Review the next card statement to make sure no unexpected renewal appears.
Manta Premium Business Listing Cancellation
Manta’s current terms state that Premium Business Listings automatically renew unless cancelled before the next renewal period.
Fees paid for a Premium Business Listing are currently described as non-refundable. If a customer requests removal before the end of a prepaid term, Manta’s terms state that the unused portion is not refunded.
Manta SEO Cancellation
Manta’s current SEO terms establish a six-month minimum service term.
After that initial term, the service changes to month-to-month automatic renewal. Manta currently requires at least three business days’ written notice before the next billing date to cancel or pause after the minimum term.
Current terms state that an early cancellation during the initial SEO commitment can result in a fee equal to 50% of the remaining contract value.
Before cancelling SEO, ask Manta to confirm:
- The contract start date
- The end of the minimum term
- The next billing date
- Any early-cancellation amount
- The final date services will be performed
- Whether account or reporting access changes after cancellation
Manta Website Service Cancellation
Manta’s current website-service terms establish a 12-month minimum term followed by month-to-month automatic renewal.
Current terms also provide for a 50% fee on the remaining contract value for early cancellation during the minimum term.
Manta states that when its website subscription ends, the Manta-provided website is discontinued and Manta is not obligated to preserve or archive the website content.
Before ending a Manta website service, save copies of business-owned text, images, files, domain information, analytics, and other material you may need later.
Manta Ads Cancellation
Manta has separate product terms for Manta Ads. Those current terms say an applicable subscription can be terminated before renewal through the subscription dashboard or by contacting the product’s customer-service route at 1-866-363-5010.
This number is associated with specific Manta advertising and subscription terms and should not replace 1-888-260-4034 as the general Manta customer-service number.
Manta Refund Policy
Manta’s current FAQ says customers can cancel products but that the company does not refund services already provided.
If cancellation occurs after a billing cycle has begun, Manta says the customer generally continues receiving the paid service until the end of that billing cycle.
Because individual products can have different minimum terms and refund restrictions, review the agreement that applies to the specific service instead of relying on a general cancellation statement.
Manta Marketing Results and Ranking Complaints
Manta sells SEO, local marketing, listings, advertising, and website services, but its current terms do not guarantee a particular search-engine ranking, listing position, advertising placement, or level of business results.
If you believe a paid service was not performed as agreed:
- Review the original sales agreement and product description.
- Compare promised deliverables with completed work.
- Save monthly reports and emails.
- Identify specific deliverables you believe are missing.
- Ask your Manta representative to address those items.
- Request written clarification when there is a disagreement about contract scope.
Focus a complaint on specific contractual work rather than assuming that a particular Google ranking or volume of new customers was guaranteed.
Manta Business Information and Privacy
Manta’s business directory can contain information derived from public records, business registrations, government registries, publishers, and information supplied directly by company representatives.
Registered users can adjust information in their profiles and certain visibility settings.
Manta’s privacy policy also says an account holder can request account cancellation through the Contact Us page. Manta may retain some information in ordinary backup and archival systems after public access is blocked.
Stop Manta Marketing Emails
If you only want to stop promotional emails, use the unsubscribe link in Manta’s marketing messages or update email preferences through Account Settings.
Unsubscribing from marketing communications is not the same as cancelling a paid product or deleting a business listing.
How to Escalate a Manta Complaint
- Identify the exact issue. Determine whether it involves a free listing, profile ownership, subscription, SEO campaign, website, advertising product, billing, or privacy.
- Call Manta. Use 1-888-260-4034 during current support hours.
- Submit the Contact Us form. Written support creates a record of the problem and requested resolution.
- Include the Manta listing URL. This is especially important for incorrect information, ownership, and removal requests.
- For paid products, identify the contract. Include the product name, purchase date, billing cycle, and cancellation date.
- Request written confirmation. Keep cancellation, billing-adjustment, listing-removal, and account-change confirmations.
- Follow up using the existing case. Manta says contact-form inquiries are typically answered within five business days.
Manta Corporate Information
Manta’s current website identifies its services as being provided by Manta Media, Inc.
Current Manta Terms and Privacy information use:
Manta Media, Inc.
2600 Ashton Blvd
Suite 300
Lehi, UT 84043
For ordinary listing, account, billing, and marketing-support questions, use 1-888-260-4034 or the official Contact Us form rather than mailing routine requests to the company address.
Manta Customer Service Reviews on CustomerServiceNumbers.com
CustomerServiceNumbers.com currently has no published Manta customer reviews. The displayed rating is 0 out of 5 stars based on 0 reviews.
Because there are no CSN reviews, there is not enough feedback here to identify meaningful positive or negative customer-service trends involving Manta listings, account management, SEO, websites, advertising, subscription cancellation, refunds, or billing.
Manta publishes reviews and testimonials on its own website, but those are separate from the independent review section on CustomerServiceNumbers.com.
Related Business Directory and Marketing Service Pages
Manta Customer Service Frequently Asked Questions
What is the Manta customer service phone number?
Manta currently publishes 1-888-260-4034 for customer assistance.
What are Manta customer service hours?
Manta currently lists customer-service hours of Monday through Friday from 9 a.m. to 6 p.m. Eastern Time.
Does Manta offer a free business listing?
Yes. Manta currently allows qualifying U.S. businesses to register for a free member and company profile. Paid marketing and listings-management services are optional.
How do I fix incorrect information on Manta?
Claim the company profile and edit the incorrect information through the Business Dashboard. If you cannot access the claimed profile, contact Manta through its official support form.
How do I remove my business from Manta?
Contact Manta with the exact listing URL and explain that the business is closed or that you are requesting profile removal. Manta will need to verify that you are authorized to act for the company.
Does deleting Manta remove my company from other directories?
No. Manta says removing its profile does not automatically remove information that was previously synchronized to third-party publishers.
How do I cancel a Manta subscription?
Contact Manta and review the terms for the exact paid product. Cancellation rules differ between Premium Business Listings, SEO, websites, advertising, and other products.
Does Manta give refunds after cancellation?
Manta’s general FAQ says it does not refund services already provided. Product-specific agreements can contain additional non-refundable fees, minimum terms, and early-cancellation charges.
How long is the Manta SEO contract?
Current Manta SEO terms establish a six-month minimum term, followed by month-to-month renewal. Early cancellation during the initial term can carry a fee.
Where is Manta located?
Current Manta Terms and Privacy information list Manta Media, Inc., 2600 Ashton Blvd, Suite 300, Lehi, UT 84043.
Can CustomerServiceNumbers.com change my Manta listing?
No. CustomerServiceNumbers.com is an independent consumer-information and review website. We cannot claim, edit, remove, or verify Manta listings; access Manta accounts; cancel marketing contracts; stop billing; process refunds; or change search-engine results.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We organize official contact information, cancellation guidance, complaint resources, and public customer reviews independently from the companies listed.
Manta products, contracts, pricing, minimum terms, support channels, listing networks, and cancellation rules can change. Review the current Manta agreement for the exact product on your account before making billing or cancellation decisions.
Share Your Manta Customer Service Experience
Have you contacted Manta about a business listing, incorrect information, profile removal, account access, subscription, SEO service, website, advertising campaign, billing issue, cancellation, or refund? Leave a factual review below explaining which support route you used and whether the issue was resolved.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is an independent consumer information and review website. It is not owned by, operated by, sponsored by, or affiliated with Manta, Manta Media, Inc., or any directory, search engine, publisher, or marketing platform that receives business information from Manta. We cannot edit or remove Manta profiles, access accounts, cancel paid contracts, process refunds, stop recurring billing, modify third-party directory listings, or change search-engine rankings. Always confirm important account, cancellation, billing, and privacy information directly through Manta and the written agreement for the applicable product.