Before banking with PNC, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. PNC Bank is a major financial services institution in the United States, offering a wide range of services including checking and savings accounts, loans, credit cards, and wealth management.
How to Contact PNC Bank
You can reach PNC Bank customer service using the following details:
- Phone Number (Customer Support – General Inquiries): 1-888-762-2265
- Phone Number (Online Banking Support): 1-800-762-2035
- Email Support: PNC does not offer a direct email for customer support; customers are encouraged to log into their online banking account to send a secure message.
- Chat: Available through the PNC website and mobile app during business hours.
- Customer Service Hours: Support is available Monday to Friday, 7 AM to 10 PM (ET); Saturday and Sunday, 8 AM to 5 PM (ET).
- Corporate Address: PNC Bank, The Tower at PNC Plaza, 300 Fifth Avenue, Pittsburgh, PA 15222, USA
- Website: https://www.pnc.com/
PNC Bank Customer Support Reviews and Complaints
When considering banking with PNC, it’s helpful to review customer service feedback. PNC Bank competes with other major U.S. banks such as Wells Fargo, Bank of America, Chase, and Citibank. Customer reviews often highlight PNC’s wide range of banking products, user-friendly online and mobile banking platforms, and the availability of physical branches in many regions. Many customers appreciate the Virtual Wallet feature, which helps with budgeting and financial management. However, some complaints focus on issues related to account fees, the responsiveness of customer support, and difficulties with loan applications or account management.
Comparing PNC Bank with other major financial institutions like Wells Fargo, Bank of America, Chase, and Truist can help you determine which bank offers the best combination of services, technology, and customer support for your banking needs.
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Note: This website listing is not associated with PNC Bank. The information and the reviews are a service provided by CustomerServiceNumbers.com.