Before using UPS for your shipping and logistics needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. UPS (United Parcel Service) is one of the world’s largest package delivery companies, offering services for domestic and international shipping, freight forwarding, and supply chain management.
How to Contact UPS
You can reach UPS customer service using the following details:
- Phone Number (Customer Support): 1-800-742-5877 (1-800-PICK-UPS)
- Email Support: UPS does not offer a direct email for customer support; customers are encouraged to use the online help center and contact form available on their website.
- Chat: Available on the UPS website during business hours
- Customer Service Hours: Monday to Friday, 8 AM to 8 PM (local time); Saturday, 8 AM to 2 PM (local time)
- Corporate Address: UPS, 55 Glenlake Parkway NE, Atlanta, GA 30328, USA
- Website: https://www.ups.com/
UPS Customer Support Reviews and Complaints
When considering using UPS for your shipping needs, it’s helpful to review their customer service feedback. UPS competes with other major shipping and logistics companies such as FedEx, DHL, USPS, and Amazon Logistics. Customer reviews often highlight the reliability of UPS’s delivery services, the wide range of shipping options, and the global reach of their logistics network. Many customers appreciate the ability to track shipments in real-time and the convenience of UPS drop-off locations. However, some complaints focus on issues related to delayed deliveries, damaged packages, and challenges with customer service responsiveness.
Comparing UPS with other shipping companies like FedEx, DHL, USPS, and Amazon Logistics can help you determine which service provider offers the best combination of reliability, cost-effectiveness, and customer support for your shipping and logistics needs.
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Note: This website listing is not associated with UPS. The information and the reviews are a service provided by CustomerServiceNumbers.com.