Viasat provides satellite internet, business internet, Viasat Voice, and connectivity services for homes, businesses, aviation, government, maritime, and other markets. If you need Viasat customer service for billing, outages, account login, equipment returns, moving service, cancellation, reviews, or complaints, use the support options below to reach the correct department.
Viasat Customer Service Phone Numbers
- Residential Viasat Internet Support: 1-855-463-9333
- Viasat Business Internet Support: 1-855-313-4111
- Viasat Corporate Headquarters: 1-844-702-3199
- Viasat Government Technical Support: 1-888-272-7232
- Viasat Government Support: 1-760-476-2600
Best Ways to Contact Viasat
The best way to contact Viasat depends on whether you need help with residential internet, business internet, billing, equipment, technical support, Viasat Voice, or a corporate inquiry.
- Residential internet billing or account support: Call 1-855-463-9333 or sign in to My Viasat.
- Satellite internet outage or slow-speed issue: Use the Viasat Help Center, My Viasat, chat support, or call residential support.
- Business internet support: Call 1-855-313-4111.
- Moving Viasat service: Call 1-855-463-9333 or contact your Viasat dealer.
- Canceling or disconnecting residential service: Call 1-855-463-9333.
- Equipment return issue: Call 1-855-463-9333 if your leased equipment return kit is missing, delayed, or needs to be sent to a new address.
You can also visit the official Viasat Residential Help page, the My Viasat account portal, the Viasat Business Internet Support page, the Viasat Contact page, and the Viasat Equipment Return Guide.
Viasat Corporate Headquarters
- Viasat, Inc. Headquarters: 6155 El Camino Real, Carlsbad, CA 92009, USA
- Corporate Phone: 1-844-702-3199
- Corporate Fax: 760-929-3941
Before You Contact Viasat Customer Service
Having the right information ready can help Viasat verify your account and troubleshoot your issue more quickly.
- Your Viasat account number, if available
- The service address connected to the account
- The phone number or email address on the account
- The service involved: residential satellite internet, business internet, fixed wireless, Viasat Voice, or another Viasat service
- Any modem, router, dish, Wi-Fi, app, or Voice adapter error messages
- Dates and times of outages, slow speeds, missed appointments, billing problems, or previous support contacts
- A copy of the bill, payment confirmation, contract, order summary, or disputed charge
Common Reasons Customers Contact Viasat
- Satellite internet outage or no connection
- Slow speeds, Wi-Fi problems, or modem/router troubleshooting
- Billing questions, payment issues, account balance, or plan changes
- My Viasat login, password reset, account registration, or app support
- Installation appointment scheduling or rescheduling
- Moving Viasat service to a new address
- Canceling service or disconnecting an account
- Returning leased Viasat equipment
- Viasat Voice setup, voicemail, PIN reset, or E911 address updates
- Business internet account, data usage, billing, or technical support
Viasat Internet and Outage Support
If your Viasat internet is not working, check whether the issue affects every device or only one device. If multiple devices are offline, restart your modem and router only if it is safe to do so and Viasat has not already provided different instructions.
Satellite internet can be affected by weather, dish alignment, equipment issues, Wi-Fi interference, network congestion, plan limits, or account status. Before calling, note the time of day, whether the issue happens over Wi-Fi or a wired connection, and any modem or router lights that look different than normal.
Billing, Payments, and My Viasat Account Help
Use My Viasat to manage billing, payments, account information, and service details. Viasat support pages direct residential customers to My Viasat for account management and list 1-855-463-9333 for residential support.
If your bill changed, compare the current bill with your previous statement before contacting support. Changes may involve taxes and fees, plan changes, equipment, installation charges, service add-ons, payment method issues, promotional pricing, late fees, or account changes.
Moving or Canceling Viasat Service
If you are moving, Viasat says to call Customer Care at 1-855-463-9333 or contact your Viasat dealer to check availability at the new address. Viasat notes that moving may require a different plan, a new account number, a new installation, or payment of any remaining balance on the old account.
If you are canceling or disconnecting service, call Viasat and ask for the cancellation date, final bill, equipment return instructions, and confirmation number. Keep your final bill, support case number, return tracking, and any written confirmation.
Viasat Equipment Returns
Viasat provides equipment return instructions for leased equipment after service is discontinued. If your leased equipment recovery kit is missing, delayed, or needs to be sent to a new address, Viasat says to call 1-855-463-9333.
When returning equipment, keep the shipping receipt, tracking number, photos, and confirmation emails. Viasat says some damaged leased equipment may result in a charge, depending on the source of the damage.
Viasat Voice Support
Viasat Voice customers can manage voicemail, call screening, call forwarding, account information, and E911 address details through the Voice customer features management portal. Viasat says customers should review the E911 address so emergency services are sent to the correct location if 911 is dialed from the Viasat Voice handset.
If you need to reset a Viasat Voice PIN or update Voice account access, call Viasat Customer Care at 1-855-463-9333.
Viasat Business Internet Support
Viasat Business Internet customers can use My Viasat Business tools to view and pay bills, check data usage, and manage business internet service. Viasat lists Business Care at 1-855-313-4111, 7 days a week.
Business customers should have the business name, service address, account number, contact person, affected service, and any ticket or outage details ready before calling.
Viasat Reviews and Complaints
CustomerServiceNumbers.com currently shows 0 Viasat reviews and complaints. If you have contacted Viasat customer service, you can leave a review below to help other customers understand what to expect when calling about satellite internet, billing, outages, equipment returns, installation, moving service, cancellation, Viasat Voice, or business support.
Because there are no visible Viasat reviews yet on this page, CustomerServiceNumbers.com is not summarizing customer sentiment at this time. New reviews may help identify common praise, complaints, billing concerns, outage issues, installation problems, cancellation issues, equipment-return problems, or successful resolutions.
Safety and Privacy Tips
Do not post your Viasat account number, full service address, phone number, password, payment details, PIN, confirmation code, equipment tracking number, or other private account information in a public review or comment. If someone contacts you claiming to be from Viasat and asks for payment by gift card, cryptocurrency, wire transfer, remote computer access, or a suspicious link, verify the request through the official Viasat website or customer service number.
Reviews and comments may be moderated for profanity, spam, and personally identifiable information. Keep your review focused on your customer service experience and avoid sharing private account details.
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Disclaimer
CustomerServiceNumbers.com is not affiliated with Viasat, Inc. Contact information is provided for informational purposes and may change. Always verify account-specific support options through the official Viasat website before sharing private information or making payments.
