Category: B2B Customer Service Phone Numbers

B2B customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Reach Akai Customer Service – Reviews And Complaints

    Before purchasing audio equipment or electronic products from Akai, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Akai is a well-established brand in the audio and electronics industry, known for its high-quality products and innovative technology. They often compete with other leading brands like Yamaha, Roland, Pioneer, Korg, and Denon in the professional audio and music production markets.

    How to Contact Akai

    You can reach Akai customer service using the following details:

    • Phone Number: 1-401-658-4032
    • Email Support: Akai offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8:30 AM – 6:30 PM ET
    • Corporate Address: Akai Professional, 200 Scenic View Drive, Cumberland, RI 02864
    • Website: https://www.akaipro.com

    Akai Customer Support Reviews and Complaints

    When considering purchasing products from Akai, such as their renowned MPC series, digital keyboards, or professional audio equipment, it’s helpful to review their customer service feedback. Akai has a reputation for producing durable and versatile equipment, which is favored by both professional musicians and hobbyists alike. Their products are often compared to those of other top brands, and they are known for their cutting-edge technology and user-friendly designs.

    However, as with any brand, Akai has received a mix of feedback from customers. While many customers praise the quality and functionality of Akai’s products, there are some complaints related to customer service response times and the availability of replacement parts. Additionally, some users have expressed concerns about software updates and compatibility with other devices.

    Comparing Akai with competitors like Yamaha, Roland, Pioneer, and Denon can provide a broader perspective on the audio equipment market. By evaluating customer reviews and complaints, you can make a more informed decision about whether Akai products are right for you.

    Other Companies in the B2B space that users are searching for include, WageWorks, Myestub, Lulu and LWW.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Akai.

    Note: This website listing is not associated with Akai. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Akai does not provide support services directly through this website. For any questions or concerns about Akai products or services, contact their customer service representative directly.

  • Reach Autodesk Customer Service – Reviews And Complaints

    Before purchasing software from Autodesk, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Autodesk is a leading provider of design software for industries such as architecture, engineering, construction, manufacturing, and media and entertainment.

    How to Contact Autodesk

    You can reach Autodesk customer service using the following details:

    • Phone Number: 1-855-223-9694 – Only Instructions No Live Help
    • Email Support: Autodesk offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 6 AM – 6 PM PT
    • Corporate Address: Autodesk, Inc., 111 McInnis Parkway, San Rafael, CA 94903
    • Website: https://www.autodesk.com

    Autodesk Customer Support Reviews and Complaints

    When considering purchasing software from Autodesk, it’s helpful to review their customer service feedback. Autodesk competes with other design software providers like Adobe, Bentley Systems, Dassault Systèmes, and Siemens. Customer reviews frequently highlight the powerful capabilities of Autodesk’s software, particularly AutoCAD, Revit, and Maya. However, some complaints focus on issues related to software licensing, subscription costs, and customer service response times.

    Autodesk is known for its innovative design tools that are widely used across various industries, helping professionals create, design, and visualize complex projects. The company offers a comprehensive suite of products that cater to the needs of architects, engineers, designers, and animators, making it a cornerstone in the world of digital design and modeling.

    Comparing Autodesk with other design software providers can help you determine which company offers the best tools, pricing, and customer support for your professional needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your software purchase.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing software from Autodesk.

    Note: This website listing is not associated with Autodesk. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Autodesk does not provide support services directly through this website. For any questions or concerns about Autodesk products or services, contact their customer service representative directly.

  • Square Customer Service Number, Support and Reviews

    Square customer service can help sellers with account access, payment processing, transfers, payment holds, reserves, disputes, refunds, invoices, hardware, subscriptions, Square Banking and other business-account concerns. Square is part of Block, Inc., and most product-related problems should begin with Square Support rather than the parent company’s corporate office.

    How to Contact Square Customer Service

    Square’s help articles can be viewed online at any time, but that does not mean a live phone or chat representative is available 24 hours a day. Square’s Support Assistant may first provide automated help and then offer a live support representative when one is available.

    Best Square Support Route by Issue

    • Cannot sign in: Try Square’s password-recovery and sign-in tools. Call support if you no longer have access to the email address or phone number connected to the account.
    • Payment or Point of Sale problem: Check the Square Support Center for the specific Square app, reader, register or payment method before contacting general support.
    • Missing or delayed transfer: Review the Balance and Transfers sections of Square Dashboard and confirm that the linked bank account is active and verified.
    • Account review or information request: Respond through Square Dashboard using the documents Square requests. Avoid sending sensitive documents to an unverified email address.
    • Reserve or payment hold: Review the Reserve Dashboard and the notice Square sent to the email address associated with the account.
    • Customer payment dispute: Open the Disputes section of Square Dashboard and respond before the deadline shown on the case.
    • Refund problem: Confirm the refund status in Dashboard and remember that the customer’s bank may need additional time to post a completed refund.
    • Square Checking card issue: Call 1-866-200-8599, especially for a lost card, unauthorized card transaction, compromised PIN or card-account concern.
    • Hardware purchase or setup: Use Square Support for troubleshooting. Contact Square sales at 1-833-959-5325 for new-product purchasing questions.
    • Account closure: Export payment history, customer data and tax documents before deactivating the account.

    Information to Have Before Contacting Square

    • The email address and phone number associated with the Square account
    • Your business name and Square location name
    • The date, time and amount of the affected payment or transfer
    • The transaction, transfer, dispute or case number
    • The last four digits of the relevant payment card or linked bank account, when requested through a secure official channel
    • Copies of receipts, invoices, delivery confirmation or customer communication
    • Screenshots of error messages without exposed passwords or verification codes
    • The model and serial number of affected Square hardware
    • Copies of prior Square messages and the name or case number from earlier support contacts

    Square Login and Account Access Problems

    If you cannot sign in, verify that you are using the email address or phone number originally connected to the Square account. Check spam folders for password-reset or verification messages and confirm that your phone can receive text messages. If you no longer control the original email address or phone number, or if you received an account-change notification you did not request, contact Square by phone. Do not create multiple replacement accounts until you understand what happened to the original account, especially if it contains payment history, pending transfers, customer information or tax documents.

    Square Transfers, Payment Holds and Account Reviews

    A delayed transfer does not always mean the funds have been permanently withheld. First review Square Dashboard for a failed bank transfer, information request, verification notice, reserve, payment limit or account-review message. Square may request business information or supporting documents while reviewing unusual activity or transactions. Transfers can be suspended during a review. Submit only the requested information through Square’s official Dashboard or secure support process, and save copies of everything provided. If a reserve has been placed on the account, review the percentage being held, the release schedule and the reason shown in the Reserve Dashboard. Square describes reserves as funds set aside to help cover possible payment disputes or chargebacks. Keep records of transaction history, delivery, signed agreements, refund policies and customer communication in case Square requests additional documentation.

    Square Payment Disputes and Chargebacks

    When a customer disputes a Square payment through a card-issuing bank, Square generally places the disputed amount on hold while the case is reviewed. Open the dispute in Square Dashboard, review the response deadline and provide the documentation requested for that transaction. Useful evidence may include a signed contract, itemized invoice, customer authorization, delivery confirmation, refund policy, cancellation terms, photos, service records and communications showing that the buyer received what was promised. The card-issuing bank, not Square alone, makes the final decision in many payment disputes. Square says a bank decision may take up to 90 days in some cases. Keep sufficient funds available for unresolved disputes and watch the email address associated with the Square account for updates.

    Square Refund, Invoice and Subscription Questions

    For a refund complaint, confirm whether the refund was successfully submitted and whether it appears in Square Dashboard. A completed card refund may still require additional processing time before the customer’s bank posts it. For Square Invoices, compare the invoice status, payment date, customer email address and payment method. For recurring subscriptions or paid Square software, review the subscription settings before closing the account so that an unwanted plan does not remain active.

    Square Checking and Card Security

    Square Checking has a separate support number at 1-866-200-8599. Use this route for a lost or stolen Square Checking card, unauthorized card activity, a compromised PIN, replacement-card questions or other Square Checking account concerns. Report a missing or compromised card immediately. Do not post the full card number, account number, PIN or transaction details in a public review. Square Checking is a business product, and its protections and error-resolution rules may differ from those that apply to personal consumer bank accounts.

    Square Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows one visible Square review. The February 2018 reviewer gave Square a 2-out-of-5 rating and described difficulty accessing an existing Square account. The reviewer wanted direct help from a person so the account could be used to accept client payments. One older review is not enough to establish reliable Square customer-service or complaint trends. Newer reviews can help readers understand current experiences involving account access, live support, transfers, reserves, disputes, refunds, hardware and whether Square resolved the issue.

    Privacy, Payment and Scam Warnings

    • Use only Squareup.com, the Square Dashboard or the official Square app when entering account, banking, tax or identity information.
    • Do not give anyone your password, two-step verification code, full payment-card number, PIN, Social Security number or complete bank-account information.
    • Be cautious with callers, texts or emails claiming that your Square account is frozen and demanding immediate payment, cryptocurrency, gift cards or remote access to your device.
    • Square Support should not need your password or one-time verification code to provide ordinary assistance.
    • Do not send identity documents or other sensitive personal information through an unverified or unencrypted email address.
    • If an unauthorized change or transaction appears, contact Square immediately, secure the associated email account and update reused passwords.
    • Do not post customer names, card details, tax information, bank information or confidential dispute evidence in a public review.

    Related Customer Service Numbers Page

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Square, Block, Inc., Square Banking, Sutton Bank or any Square product or service.

    Share Your Square Customer Service Experience

    Have you contacted Square about account access, payment processing, transfers, a reserve, an account review, a dispute, refund, invoice, subscription, Square Checking issue or hardware problem? Leave a review below and explain which support route you used, how long the response took and whether Square resolved the problem. Comments are moderated. Do not include passwords, verification codes, full payment-card numbers, bank-account information, tax identification numbers, customer records, private email addresses, phone numbers or other sensitive information. Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Square, Block, Inc., Square Banking, Sutton Bank or any Square product. Square does not provide customer support through this website. Contact information is provided to help readers reach the company directly, and reviews reflect the experiences and opinions of individual contributors. This page is not banking, legal, tax, accounting, cybersecurity or payment-dispute advice.

  • Fiverr Customer Service, Refunds, Account Help, Reviews and Complaints

    Contact Fiverr customer service for help with buyer orders, seller accounts, order disputes, refunds, cancellations, disabled accounts, account access, seller payouts, payment issues, Trust & Safety reports, and customer reviews. Fiverr generally routes support through its Help Center, Resolution Center, and logged-in support tools instead of a public customer service phone number.

    Fiverr Customer Service and Support

    Important Fiverr Support Note

    Fiverr does not promote one universal public phone number for regular buyer, seller, order, refund, payout, or account support. For most issues, start from the order page, Fiverr Help Center, Resolution Center, or the logged-in support route connected to your account.

    Best Reasons to Contact Fiverr Support

    • Ask about an order that was not delivered or was not what you ordered
    • Request help with a cancellation, refund, or Fiverr Balance issue
    • Use the Resolution Center for buyer or seller order disputes
    • Report a seller, buyer, message, gig, or prohibited service
    • Appeal or ask about a disabled, restricted, or suspended account
    • Get help with login, phone verification, email changes, or account recovery
    • Ask about seller earnings, withdrawals, Payoneer, PayPal, bank, or payout issues
    • Report phishing, fake support messages, off-platform payment requests, or suspicious activity

    Fiverr Refunds, Cancellations, and Order Disputes

    For an active Fiverr order, start on the order page and review the available cancellation, revision, dispute, and support options. Fiverr’s Resolution Center can help buyers and sellers handle order-related requests before contacting Customer Support.

    If a refund has already been issued to your Fiverr Balance and you want it returned to the original payment method, review Fiverr’s refund guidance and contact support through the official Help Center if needed. Keep your order number, invoice, cancellation record, payment method type, and support ticket number ready.

    Fiverr Account and Seller Payout Help

    For login problems, phone verification, disabled accounts, or account recovery, contact Fiverr using the email address connected to the account when possible. Sellers with payout issues should use secure Fiverr support channels and provide only the requested payout information through official support tools.

    Do not post PayPal emails, Payoneer IDs, bank details, card details, tax information, identity documents, or verification screenshots in a public review.

    Fiverr Reviews and Complaints

    CustomerServiceNumbers.com currently shows 3.0 out of 5 stars based on 1 visible Fiverr review. The visible review is an older buyer complaint about needing to stop a Fiverr gig/order that was not what the customer ordered and difficulty finding customer support. This review reflects one customer’s experience and may not represent every Fiverr buyer or seller.

    Fake Fiverr Support and Scam Warning

    Be careful with search ads, social media posts, emails, texts, or pop-ups claiming to provide a Fiverr customer support phone number. Use Fiverr.com, the official Help Center, and logged-in support tools whenever possible. Do not share your password, one-time code, payment card number, PayPal login, Payoneer login, bank details, identity documents, or remote-access permission with anyone claiming to be Fiverr support.

    Before You Contact Fiverr

    Have your Fiverr username, account email, order number, gig URL, invoice, refund record, support ticket number, screenshots, message history, delivery files, cancellation record, and a short written timeline ready. Keep your description factual and explain the resolution you are requesting.

    Related Customer Service Numbers Pages

    Corporate Office and Escalation Resource

    For Fiverr headquarters, corporate office, and complaint escalation information, see the related Fiverr Corporate Office page on CorporateOfficeHeadquarters.com.

    Share Your Fiverr Customer Service Experience

    Have you contacted Fiverr about a buyer order, seller account, refund, cancellation, disabled account, payout problem, payment issue, fake support message, Trust & Safety report, or order dispute? Share your review below to help other buyers and freelancers understand what to expect.

    Comments are moderated for profanity, spam, and personal information. Please keep your review factual and avoid posting passwords, account emails, order numbers, private messages, payment details, payout information, identity documents, screenshots with private data, phone numbers, addresses, or employee names.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with Fiverr International Ltd., Fiverr Inc., Fiverr.com, or any Fiverr affiliate.

    Disclaimer

    CustomerServiceNumbers.com is not associated with Fiverr International Ltd. Contact information is provided for informational purposes. For account-specific buyer, seller, order, refund, payout, Trust & Safety, disabled account, or payment questions, contact Fiverr directly through its official Help Center and logged-in support tools.

  • Reach Cymax Customer Service – Reviews

    Before shopping at Cymax, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Cymax is an online retailer offering a wide range of furniture, home décor, and office products.

    How to Contact Cymax

    You can reach Cymax customer service using the following details:

    • Phone Number: 1-866-740-9830
    • Email Support: Cymax offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 7 AM – 4 PM PT
    • Corporate Address: Cymax Group Technologies, 401 – 4170 Still Creek Drive, Burnaby, BC V5C 6C6, Canada
    • Website: https://www.cymax.com/

    Cymax Customer Support Reviews and Complaints

    When considering shopping at Cymax, it’s helpful to review their customer service feedback. Cymax competes with other online furniture retailers like Wayfair, Overstock, and Amazon. Customer reviews often highlight the variety of products available at Cymax, as well as their competitive pricing. However, some complaints focus on issues related to customer service, delivery, and product quality.
    Comparing Cymax with other online retailers can help you determine which offers the best products, pricing, and customer support for your home needs. Evaluating customer reviews and complaints is an important step in making an informed decision about where to shop.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Cymax.

    Note: This website listing is not associated with Cymax. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Cymax does not provide support services directly through this website. For any questions or concerns about Cymax products or services, contact their customer service representative directly.

  • Reach ECOLAB Customer Service – Reviews And Complaints

    Before using ECOLAB USA’s services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. ECOLAB is a global leader in water, hygiene, and energy technologies and services.

    How to Contact ECOLAB USA

    You can reach ECOLAB USA customer service using the following details:

    • Phone Number: 1-800-352-5326
    • Email Support: ECOLAB offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 5 PM CT
    • Corporate Address: ECOLAB USA, 1 Ecolab Place, St. Paul, MN 55102
    • Website: https://www.ecolab.com/

    ECOLAB USA Customer Support Reviews and Complaints

    When considering using ECOLAB USA’s services, it’s helpful to review their customer service feedback. ECOLAB competes with other companies in the water, hygiene, and energy sectors, including Dove, Nalco, SUEZ, and Veolia. Customer reviews often highlight the effectiveness and reliability of ECOLAB’s solutions, particularly in commercial and industrial settings. However, some complaints focus on issues related to customer service, pricing, and product delivery.
    Comparing ECOLAB with other service providers can help you determine which offers the best solutions, pricing, and customer support for your needs. Evaluating customer reviews and complaints is an important step in making an informed decision about using ECOLAB’s services.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using ECOLAB USA’s services.

    Note: This website listing is not associated with ECOLAB USA. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    ECOLAB USA does not provide support services directly through this website. For any questions or concerns about ECOLAB products or services, contact their customer service representative directly.

  • Reach KRK Customer Service – Reviews And Complaints

    Before purchasing KRK Systems products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. KRK Systems is a leading manufacturer of studio monitors, headphones, and audio gear for professional and home studios.

    How to Contact KRK Systems

    You can reach KRK Systems customer service using the following details:

    • Phone Number: 1-800-444-2766
    • Email Support: KRK Systems offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 5 PM PT
    • Corporate Address: KRK Systems, 55 SE Main Street, Suite 200, Portland, OR 97214
    • Website: https://www.krkmusic.com/

    KRK Systems Customer Support Reviews and Complaints

    When considering purchasing KRK Systems products, it’s helpful to review their customer service feedback. KRK Systems competes with other audio brands like Yamaha, JBL Professional, and Genelec. Customer reviews often highlight the sound quality, build quality, and customer service provided by KRK Systems, particularly for those involved in music production and audio engineering. However, some complaints focus on issues related to customer service, product durability, and warranty claims.
    Comparing KRK Systems with other audio brands can help you determine which offers the best products, pricing, and customer support for your studio needs. Evaluating customer reviews and complaints is an important step in making an informed decision about purchasing KRK Systems products.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing KRK Systems products.

    Note: This website listing is not associated with KRK Systems. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    KRK Systems does not provide support services directly through this website. For any questions or concerns about KRK Systems products or services, contact their customer service representative directly.

  • LWW Customer Service Phone Number, Reviews and Complaints

    Before purchasing books, journals, or digital learning products from LWW, it is helpful to understand the company’s customer service options, return policies, technical support resources, and feedback from other customers. LWW, or Lippincott Williams & Wilkins, is a Wolters Kluwer publishing brand that provides medical, nursing, allied health, and scientific information for healthcare professionals, educators, and students.

    How to Contact LWW Customer Service

    You can contact LWW customer service using the following information:

    • Customer Service Phone Number: 1-800-638-3030
    • International or Alternate Phone Number: 1-301-223-2300
    • Customer Service Email: customerservice@lww.com
    • Customer Service Hours: Monday through Friday, 8:30 AM to 7:00 PM Eastern Time
    • Online Support: Customers can submit a service request or use live chat through the LWW support website.
    • Corporate Address: Lippincott Williams & Wilkins, Two Commerce Square, 2001 Market Street, 4th Floor, Philadelphia, PA 19103
    • Customer Service Office: Wolters Kluwer, 1800 Dual Highway, Suite 200, Hagerstown, MD 21740
    • Official Website: https://www.lww.com/
    • Official Store: https://shop.lww.com/
    • Customer Support Page: https://shop.lww.com/support

    LWW provides telephone assistance, email support, live chat, an online service request form, and a searchable help center. Customers should contact the appropriate department based on whether their problem involves an order, journal subscription, return, refund, access code, or digital learning product.

    LWW Digital Product Technical Support

    Students and instructors experiencing problems with CoursePoint, PrepU, vSim, thePoint, VitalSource eBooks, or another Lippincott digital product should contact the technical support department rather than general order support.

    • Digital Product Support Phone Number: 1-800-468-1128
    • Alternate Technical Support Number: 1-301-223-2344
    • Sunday through Thursday: 8:00 AM to 12:00 AM Eastern Time
    • Friday: 8:00 AM to 9:00 PM Eastern Time
    • Saturday: 8:00 AM to 8:00 PM Eastern Time
    • Online Help: Help desk tickets and technical support chat are available through the Lippincott support website.

    Technical support can assist with product registration, access-code redemption, login problems, account errors, browser compatibility, digital-product access, and other technical concerns.

    What Can LWW Customer Service Help With?

    LWW customer service can assist customers with several types of questions and problems, including:

    • Placing or changing an order
    • Checking an order or shipment status
    • Reporting a damaged, incorrect, or missing book
    • Claiming a missing journal issue
    • Changing a journal subscription address
    • Cancelling an eligible journal subscription
    • Requesting a book or digital-product refund
    • Resolving billing, invoice, or payment concerns
    • Linking an existing subscription to an online account
    • Redeeming an access code
    • Resolving problems with thePoint or other Lippincott platforms
    • Locating a sales representative
    • Requesting an instructor review copy

    Customers should have their order number, account number, invoice, ISBN, journal title, subscription number, email address, and access-code information available before contacting support.

    LWW Customer Support Reviews and Complaints

    Customer feedback about LWW and its parent company, Wolters Kluwer, is mixed. Many healthcare professionals, instructors, and students value Lippincott publications for their specialized clinical content, educational resources, reference materials, and established medical and nursing titles.

    Positive customer comments frequently mention:

    • The quality and educational value of LWW medical and nursing publications
    • Access to specialized healthcare information
    • A large selection of textbooks, journals, and professional references
    • Digital tools designed for nursing and healthcare education
    • Helpful assistance from individual customer service or technical support representatives

    Complaints involving LWW products commonly concern:

    • Access codes that are missing, invalid, already used, or connected to the wrong product
    • Difficulty registering or accessing CoursePoint, PrepU, vSim, or thePoint
    • Problems signing in or resetting an account password
    • Delayed responses to customer service or technical support requests
    • Confusion about whether an eBook includes an accompanying course access code
    • Difficulty cancelling or changing a journal subscription
    • Delayed refunds or account credits
    • Books arriving damaged or later than expected
    • Unexpected limitations on digital-product returns
    • Difficulty transferring digital access between accounts or institutions

    Some online reviews relate to Wolters Kluwer divisions that are not connected to LWW books, journals, or educational products. For that reason, customers should read the details of individual complaints instead of treating a parent-company rating as a complete measure of LWW customer service.

    Experiences may also depend on the type of product purchased, whether it was ordered directly from LWW, whether a digital code has been activated, and whether the customer meets the applicable return or refund requirements.

    LWW Book Return Policy

    Books purchased directly from LWW may generally be returned within 30 days of purchase for a refund. Customers are normally responsible for the cost of shipping an ordinary return back to the company.

    Returned books should be in resalable condition and should include the applicable invoice, packing slip, or order information.

    Books containing scratched-off or revealed access codes generally cannot be returned, even when the customer states that the code was not activated. Print-on-demand books are also normally nonreturnable and nonrefundable.

    If LWW sent the wrong book or the book arrived damaged, customers should contact customer service before mailing it back. The company may provide separate replacement or return instructions for damaged and incorrect merchandise.

    LWW Digital Product Refunds

    CoursePoint, PrepU, vSim, VitalSource eBooks, and certain other digital products may qualify for a full refund when:

    • The refund is requested within 14 days of the activation date; and
    • The customer has not used the digital product.

    Both requirements generally must be satisfied. Customers should contact LWW by phone, service request, or live chat to determine whether a digital purchase remains eligible for a refund.

    Downloadable products are normally nonreturnable and nonrefundable. Software or video access codes may be returnable only when the package remains unopened and the code has not been activated, installed, or redeemed.

    Digital products purchased from another bookstore, online marketplace, college store, or third-party seller may be subject to that seller’s return policy instead of the LWW return policy.

    LWW Journal Subscription Cancellations

    A journal subscription may be cancelled, with the customer receiving a refund for qualifying issues that have not yet been mailed. Customers can request cancellation through LWW customer service or through the subscription section of a registered online account.

    If a subscription does not appear in the customer’s online account, customer service may need to connect the subscription account number to the online profile before it can be managed electronically.

    Customers should have the journal title, subscription number, subscriber name, billing address, and email address available when requesting a cancellation or account change.

    How to Return an LWW Product

    Customers returning an eligible physical product should generally follow these steps:

    1. Log in to the LWW store and review the order under the account’s order-history section.
    2. Select the return option when it appears beside the eligible product.
    3. Complete the return request and print the available mailing label.
    4. Place the invoice or packing slip inside the return package.
    5. If the invoice is unavailable, include the purchaser’s name, complete shipping address, telephone number, and order information.
    6. Attach the mailing label securely to the package.
    7. Return the package using a trackable shipping method.
    8. Keep the shipping receipt and tracking number until the refund has been completed.

    The published merchandise return location is:

    Wolters Kluwer Returns
    10650 Toebben Drive
    Independence, KY 41051

    Customers should verify the correct return address with LWW before mailing merchandise, particularly for international orders, bulk orders, damaged products, or previously authorized returns.

    How to File a Complaint With LWW

    Customers who have an unresolved order, subscription, billing, or digital-access problem can use the following process:

    1. Contact general customer service at 1-800-638-3030 for order, refund, billing, book, or journal concerns.
    2. Contact technical support at 1-800-468-1128 for registration, access-code, login, or digital-platform problems.
    3. Provide the order number, account number, ISBN, product name, email address, and a detailed description of the issue.
    4. Include screenshots of error messages when reporting a digital-access problem.
    5. Request a service-request number, help-desk ticket number, or other written reference number.
    6. Keep copies of emails, chat transcripts, invoices, receipts, screenshots, and shipping records.
    7. Follow up using the existing ticket number rather than opening several unrelated requests.
    8. Ask for the matter to be escalated to a supervisor when the original representative cannot resolve it.

    Students using an LWW product for a class should also inform their instructor or school program administrator. Instructors may have access to an institutional representative or digital implementation specialist who can help resolve course-wide access problems.

    What Information Should You Include in an LWW Complaint?

    Providing complete information can help LWW investigate a complaint more efficiently. Customers should include:

    • The full name associated with the order or account
    • The email address used to register or place the order
    • The order, invoice, subscription, or account number
    • The title and ISBN of the book or digital product
    • The date of purchase or activation
    • The name of the retailer where the product was purchased
    • A detailed explanation of the problem
    • The exact wording of any error message
    • Screenshots or photographs showing the problem
    • The resolution being requested, such as access restoration, replacement, cancellation, or refund

    Customers should avoid publishing access codes, passwords, full payment-card details, or other sensitive account information in public review sections.

    Tips for Getting Better Support From LWW

    • Confirm that you are contacting the correct department for the problem.
    • Do not scratch or reveal an access code until you confirm that the product is correct.
    • Check whether a textbook includes CoursePoint, PrepU, or another digital component before ordering.
    • Keep the original invoice and packaging until the product has been successfully activated.
    • Take screenshots of access-code and login errors.
    • Record the exact wording of any error message.
    • Use the same email address for the LWW order and thePoint registration whenever possible.
    • Ask whether a digital product has recorded any usage before requesting a refund.
    • Use a trackable method when returning books or other physical products.
    • Keep copies of all correspondence until the issue has been resolved.

    Problems With LWW Access Codes

    Access-code concerns are among the most common problems involving educational publishing products. A code may not work because it has already been redeemed, was included with a different edition, expired, was entered incorrectly, or was purchased through an unauthorized seller.

    Customers experiencing an access-code problem should:

    1. Confirm that the code was entered exactly as printed.
    2. Verify that the code belongs to the correct textbook edition and digital platform.
    3. Check whether the product was sold as new or used.
    4. Take a screenshot of the error message.
    5. Keep photographs of the access-code card and proof of purchase.
    6. Contact LWW technical support before purchasing another code.

    Used books frequently do not include valid digital access because the original purchaser may already have redeemed the code. Customers who require CoursePoint, PrepU, vSim, or another online component should confirm exactly what is included before purchasing from a third-party seller.

    Is LWW Customer Service Good?

    LWW provides several customer-service channels, including telephone assistance, email, live chat, online service requests, a help center, extended technical-support hours, and separate support for physical orders and digital learning products.

    One advantage of LWW customer service is the availability of specialized technical support for students and instructors. However, customer experiences can vary, particularly when a problem involves access-code eligibility, digital-product usage, account registration, subscription cancellation, or a refund request.

    Before purchasing, customers should carefully confirm the product format, edition, return eligibility, and whether the listing includes the digital resources required for their course. Access-code products should be purchased from LWW or another authorized seller whenever possible because used or third-party books may contain codes that have already been redeemed.

    Comparing LWW With Other Medical Publishers

    LWW competes with other medical, scientific, and academic publishers, including Elsevier, Springer Nature, McGraw Hill, and Wiley. Customers comparing publishers should consider:

    • Whether the required title includes an eBook or online learning platform
    • The duration and limitations of digital access
    • Return and refund eligibility
    • Instructor and institutional support
    • Journal subscription options
    • Book prices and available editions
    • Compatibility with a school’s learning-management system
    • The availability and hours of technical support

    Comparing LWW with other academic and professional publishers can help customers determine which company offers the most appropriate products, pricing, digital resources, and customer support for their educational or professional needs.

    Other companies in the B2B space that users are searching for include KRK, Ecolab, Cymax, and Fiverr.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with LWW, Lippincott Williams & Wilkins, or Wolters Kluwer. Contact details, policies, hours, ratings, and other information may change. Customers should verify current information through the official LWW or Wolters Kluwer website before placing an order, returning a product, or submitting a complaint.

    CustomerServiceNumbers.com also provides a rating and comment section where customers can describe their own experiences with LWW.

  • Lulu Customer Service: Publishing, Orders and Revenue Help

    Lulu customers commonly need help canceling a print order, reporting a damaged book, correcting a publishing project, resolving a Global Distribution rejection, locating a retail listing, checking creator revenue, changing payee information, recovering an account, retiring a title, or reporting copyright infringement. Lulu provides online support through tickets, an AI assistant, and live chat rather than through a public customer-service telephone number.

    How to Contact Lulu Customer Service

    • Customer support: Lulu Contact Support
    • Submit a support ticket: Available through the Lulu Help Center and website footer
    • AI assistant: Available at any time through Lulu Help
    • Live-agent chat hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time
    • Knowledge Base: Lulu Help Center
    • Order lookup: Lulu Orders
    • Official website: Lulu.com

    Lulu does not offer telephone customer support. Do not call a number found in an advertisement, search result, social-media comment, or unofficial publishing website and assume it belongs to Lulu.

    Support tickets can be submitted at any time. Live-agent chat is available during published weekday business hours. Lulu’s AI assistant may answer general questions outside those hours, but it cannot guarantee a refund, reverse a payment, approve a distribution project, or decide a copyright dispute.

    Best Lulu Support Route by Issue

    • Cancel a recent print order: Open My Orders immediately; the cancellation period lasts one hour.
    • Guest-order cancellation: Submit a support request within one hour of placing the order.
    • Damaged or defective printed book: Submit a support ticket within 30 days of shipment and attach photographs.
    • Author-created formatting or spelling problem: Revise the project and order a new proof.
    • Distribution rejection: Review the rejection email and current distribution requirements.
    • Missing Amazon or Ingram listing: Confirm approval and allow for retail processing time.
    • Creator-revenue problem: Review Sales & Payments, payee information, tax forms, and payment thresholds.
    • Account login or deletion: Use account recovery or submit a support ticket.
    • Copyright complaint: Use Lulu’s formal DMCA process.
    • Lulu Direct or Print API issue: Identify the ecommerce platform, store, API order, and error in the support request.

    Information to Gather Before Contacting Lulu

    • The email address registered to the Lulu account
    • The affected order, project, or book title
    • The order or project number, provided privately
    • The ISBN and format when relevant
    • The purchase, publication, or submission date
    • The shipping address and carrier, provided privately
    • The exact error or rejection message
    • Photographs of damaged or defective printing
    • The retail channel involved
    • The payee and payment method involved
    • The existing support-ticket number
    • The cancellation, replacement, correction, payment, or other resolution requested

    Do not include passwords, authentication codes, complete payment information, tax-identification numbers, unpublished manuscript files, private customer data, or unnecessary identity documents in an ordinary support description.

    Lulu Customer Service Versus the Corporate Office

    Lulu’s online support team handles order, publishing, distribution, account, and creator-revenue questions. The corporate office is not a walk-in customer-service location.

    Lulu Press, Inc.
    700 Park Offices Drive, Suite 250
    Research Triangle, NC 27709

    The Park Offices Drive address is a corporate and legal address. It is not a printer, warehouse, bookstore, public publishing center, order pickup location, product-return facility, or customer-service counter.

    Do not mail books, manuscripts, returns, tax documents, storage devices, or publishing files to the corporate office unless Lulu provides written instructions for the specific matter.

    Does Lulu Have a Customer-Service Phone Number?

    No. Lulu currently states that it does not offer telephone customer support.

    A telephone number published for Lulu’s designated DMCA agent is limited to formal copyright matters. It should not be used for order tracking, refunds, distribution, account recovery, creator revenue, tax forms, or publishing assistance.

    How to Cancel a Lulu Order

    Lulu provides a one-hour cancellation period for print-on-demand orders. At the end of that period, the files are sent to the printer and the order cannot be canceled or changed.

    Account Order

    1. Sign in to the Lulu account.
    2. Open My Account and My Orders.
    3. Select the order.
    4. Choose View Details.
    5. Select Cancel Order if the option remains available.
    6. Confirm the cancellation.
    7. Save the cancellation confirmation.

    Guest Order

    A guest customer must submit a support request during the one-hour cancellation period. Creating an account after placing the order will not automatically connect the guest order to the new account.

    Changes After the One-Hour Period

    After an order is sent to the printer, Lulu cannot normally change:

    • The interior file
    • The cover file
    • The book specifications
    • The quantity
    • The shipping address
    • The shipping method
    • The order itself

    Review the product, files, quantity, address, shipping method, taxes, and final price carefully before completing checkout.

    Lulu Return and Refund Policy

    Lulu books and calendars are printed on demand. Lulu generally does not accept ordinary returns for physical products.

    A damaged, defective, or incorrectly packaged product may qualify for replacement when the problem is reported within 30 days of the shipment date.

    Submit:

    • The order information
    • A description of the defect
    • A photograph of the complete product
    • Close photographs of the damage or printing error
    • A photograph of the packaging when relevant
    • The requested replacement or other resolution

    Do not ship the product back unless Lulu gives written return instructions.

    Problems Lulu Does Not Treat as Manufacturing Defects

    Lulu does not accept responsibility for creator-controlled content and design issues such as:

    • Spelling and grammar mistakes
    • Incorrect pagination
    • Low-resolution images
    • Improper margins or bleed
    • Incorrect cover dimensions
    • Unexpected blank pages caused by the uploaded file
    • Metadata errors
    • Author-selected paper, ink, size, or binding
    • Design choices that appear differently in print

    Authors should inspect a proof copy before ordering multiple copies or approving a project for retail distribution.

    Ebook Returns and Downloads

    Ebooks are not returnable, refundable, or exchangeable after purchase. Contact support when an ebook cannot be downloaded or opened.

    Before deleting a Lulu account, download purchased ebooks and preserve any files needed later. Account deletion can permanently remove access to prior downloads.

    Printing and Color Variation

    Lulu uses a global print network. A book may be produced by different printers based on size, binding, page count, quantity, delivery location, and production capacity.

    Small differences in color, trimming, paper, binding, and appearance can occur between the screen, proof copy, and later orders. Normal digital-printing variation does not automatically qualify as a defect.

    Report a variation that appears outside reasonable printing tolerances within 30 days of shipment and provide photographs.

    Shipping and Tracking

    Normal production is generally three to five business days, although the shopping cart provides an order-specific estimate.

    A shipping-confirmation email includes tracking when the selected service supports it. The carrier may take up to 48 hours after the shipping notice to scan the package into its tracking system.

    Lulu selects a printer from its global network based on the product and destination. Customers cannot choose the printer that fulfills an order.

    Lost, Delayed, or Returned Shipments

    For a delayed shipment:

    1. Review the estimated production and delivery dates.
    2. Wait for the carrier’s first tracking scan.
    3. Confirm the shipping address.
    4. Check with household members, reception staff, and the carrier.
    5. Submit a support ticket if the package remains missing.

    Some destinations have special restrictions. Customers shipping to prisons, correctional facilities, military addresses, or countries with customs requirements should confirm the destination’s rules before ordering.

    A product returned because the destination refused it may not qualify for a refund or free reprint.

    Creating and Publishing a Book

    Lulu provides publishing tools but does not manually publish a project for the author. The author is responsible for preparing and uploading the required files, metadata, pricing, copyright information, and payee details.

    Print-book interiors must be uploaded as properly formatted PDF files. Covers can be created with Lulu’s cover tool or uploaded in an accepted PDF format.

    Lulu support can explain the platform and error messages but does not provide legal, tax, editing, illustration, translation, book-design, or marketing advice.

    Proof Copies

    Authors should order a proof copy before purchasing a large quantity. A proof is required before an eligible print book can complete Global Distribution approval.

    Review:

    • Title and copyright pages
    • Pagination
    • Margins and gutter
    • Image resolution
    • Color and grayscale appearance
    • Cover alignment and spine width
    • Metadata and ISBN
    • Blank pages
    • Binding and paper selection

    Global Distribution

    Lulu Global Distribution can submit eligible print books and ebooks to retail channels. Depending on format and eligibility, channels can include Amazon, Ingram, Barnes & Noble, Apple, Kobo, Scribd, Gardners, and other participating retailers.

    Global Distribution requires:

    • An eligible product and language
    • An ISBN
    • Compliant interior and cover files
    • Accurate metadata
    • An acceptable retail price
    • A completed payee
    • A proof copy for print books
    • Payment of the distribution review fee

    Lulu currently charges a one-time, nonrefundable $4.99 review fee the first time a new print-book or ebook project is submitted for Global Distribution.

    Distribution Timing and Retailer Control

    Retail listing can take approximately 12 weeks or longer. Each retailer controls its own review, database, availability, categories, product page, and pricing presentation.

    Lulu cannot guarantee that:

    • Every retailer will accept the title
    • A listing will appear by a specific date
    • A bookstore will stock physical copies
    • A retailer will use the author’s preferred category
    • A retailer will display the exact list price as its selling price
    • All retail databases will update at the same time

    Retailers can reject or remove content under their own rules even when a Lulu project satisfies Lulu’s technical requirements.

    Distribution Rejections

    Common reasons for rejection include:

    • Title, author, ISBN, or metadata mismatch
    • Incorrect copyright-page information
    • Low-resolution or unreadable content
    • Improper blank pages or pagination
    • Unsupported language or characters
    • Ineligible book format
    • Unauthorized copyrighted or trademarked material
    • Public-domain or duplicative content that does not meet distribution rules
    • Content that violates a retailer’s standards

    Follow the rejection email and current requirements. Changing core information associated with an ISBN may require a new project and ISBN.

    Removing a Book From Distribution

    An author can retire a project or remove the Global Distribution goal. Retail partners may require approximately 12 weeks to process the removal.

    Removal does not erase:

    • Copies already purchased
    • Used-book listings
    • Bibliographic records
    • Cached pages
    • Reviews posted on outside retailers
    • Copies held by libraries or bookstores

    Creator Revenue and Royalties

    Lulu pays creators based on actual sales rather than providing advances.

    Creator revenue can be classified as royalties or other revenue. When a project uses a Lulu-owned ISBN, Lulu becomes the publisher of record for that edition and the revenue is generally treated as royalty income. A creator using a separately owned ISBN may receive other revenue under Lulu’s current classifications.

    Authors are responsible for reviewing tax requirements and consulting an appropriate professional when needed.

    Creator-Revenue Payment Methods

    • PayPal: Monthly when payable revenue reaches at least $5
    • Paper check: Quarterly in U.S. dollars when payable revenue reaches at least $20

    Lulu does not currently offer direct deposit, bank transfer, or wire transfer as creator-revenue payment options.

    Payee details, address information, payment method, and any required tax documentation must be complete. PayPal can charge its own service fee.

    Delayed or Missing Creator Revenue

    Retail sales do not appear immediately. Print and ebook sales reported by outside retailers can take six to eight weeks to appear in Sales & Payments.

    A payment can also be delayed by:

    • Revenue below the applicable threshold
    • Missing or incomplete payee information
    • An incorrect PayPal email address
    • An expired PayPal payment
    • Tax withholding or missing tax forms
    • A recently changed payee
    • Retail-reporting delays
    • Refunded or fraudulent purchases
    • A rights, fraud, or ownership investigation

    Review Payment Overview and the Sales & Payments report before submitting a ticket.

    Tax Forms and Withholding

    Lulu may require a W-9, W-8BEN, or W-8BEN-E depending on the payee and location. Tax forms contain sensitive information and should be uploaded only through Lulu’s designated process or mailed according to current official instructions.

    Do not send a Social Security number, taxpayer number, or complete tax form through an ordinary public comment or unverified email.

    Lulu support does not provide tax, accounting, legal, or financial advice.

    Lulu Account Access

    A Lulu account is required to create, edit, manage, and publish projects. An account uses one registered email address.

    For a login problem:

    1. Confirm the correct account email.
    2. Use password recovery.
    3. Check spam and junk folders.
    4. Confirm that the account was verified.
    5. Submit a support ticket if recovery fails.

    Do not share a password or authentication link with a person claiming to be Lulu support.

    Deleting a Lulu Account

    Account cancellation is permanent and irreversible. Before deleting an account:

    • Download purchased ebooks.
    • Download manuscript and cover files.
    • Export sales and payment reports.
    • Save tax forms and payment records.
    • Review unpaid creator revenue.
    • Retire or transfer projects when appropriate.
    • Resolve open orders and support cases.

    Lulu’s terms state that an account-termination request becomes effective within 30 days after acknowledgment. Certain records may remain when required for legal, tax, security, or business purposes.

    Disabled Accounts and Removed Content

    Lulu can disable an account or remove content that violates its terms, including content involving:

    • Copyright infringement
    • Trademark infringement
    • Privacy violations
    • Defamation
    • Illegal or prohibited content
    • Unauthorized fan fiction
    • Fraud or misleading publishing activity

    Use the support-ticket process when an account was disabled in error. Copyright, trademark, privacy, and defamation disputes may require evidence from the affected parties.

    Copyright and DMCA Complaints

    Authors retain ownership of their original content but must possess all rights necessary to publish it.

    Formal DMCA notices and counter-notices can be sent to:

    Lulu Quality Control
    Lulu Press, Inc.
    P.O. Box 12018
    Durham, NC 27709
    Telephone: 1-919-447-5858
    Email: copyright@lulu.com

    This telephone number and email are for formal copyright matters. They are not customer-service contacts for orders, publishing assistance, distribution, creator payments, or account recovery.

    Privacy and Security

    Lulu accounts, uploaded files, purchases, payment details, revenue records, and ecommerce integrations can involve sensitive information.

    Use Lulu’s official Privacy Policy and support process for eligible access, correction, deletion, or privacy requests. Identity verification may be required.

    Do not publish:

    • Passwords or verification codes
    • Unpublished manuscripts
    • Customer address lists
    • PayPal credentials
    • Tax-identification numbers
    • Complete payment information
    • Private Print API credentials
    • Customer information from a Lulu Direct store

    Phishing and Fake Publishing Services

    Official Lulu employee email should come from the @lulu.com domain. Lulu states that employees will not unexpectedly contact users to demand payment.

    Be cautious of anyone offering to:

    • Guarantee bestseller status
    • Guarantee Amazon or bookstore placement
    • Unlock a Lulu account for a fee
    • Release creator revenue through gift-card payment
    • Correct a copyright claim through cryptocurrency
    • Access the account through remote-control software

    Use Lulu.com and the official Help Center rather than links supplied by an unexpected caller or message.

    How to Escalate a Lulu Complaint

    1. Select the support category that best matches the problem.
    2. Submit one complete support ticket.
    3. Save the ticket number and confirmation.
    4. Attach photographs, screenshots, or documents that do not expose sensitive data.
    5. State the specific cancellation, replacement, correction, payment, or other resolution requested.
    6. Reply through the existing ticket instead of creating duplicate requests.
    7. Use live chat during business hours for an unresolved active ticket.
    8. Use the formal DMCA process for copyright matters.
    9. Use written corporate correspondence only after the normal support route has been attempted.

    Lulu Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Lulu reviews. The displayed 0 out of 5 rating reflects the absence of submitted ratings and is not a zero-star customer judgment.

    Until moderated reviews are submitted, this page should not claim that users commonly praise or complain about Lulu’s ease of use, publishing tools, print quality, distribution, creator revenue, customer support, returns, or account policies.

    Frequently Asked Questions

    Does Lulu have a customer-service phone number?

    No. Lulu currently provides support through tickets, an AI assistant, and live-agent chat.

    What are Lulu’s live-chat hours?

    Live agents are currently available Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern Time.

    Can I cancel a Lulu order?

    A print-on-demand order can be canceled during the first hour. After the order is sent to the printer, it cannot normally be canceled or changed.

    Can I return a Lulu book?

    Lulu generally does not accept ordinary returns of print-on-demand products. Damaged, defective, or incorrectly packaged products should be reported within 30 days of shipment.

    Can I return an ebook?

    No. Ebooks are not returnable, refundable, or exchangeable after purchase.

    How long does Global Distribution take?

    Retail listing can take approximately 12 weeks or longer after submission and approval.

    How does Lulu pay authors?

    Lulu currently pays creator revenue through PayPal or paper check, subject to payment thresholds, reporting schedules, and complete payee information.

    Where is Lulu headquartered?

    Lulu Press, Inc. lists 700 Park Offices Drive, Suite 250, Research Triangle, North Carolina 27709.

    Can I visit Lulu’s office for publishing help?

    No. Lulu states that its offices are not open to the public.

    Related Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information since 2004. The site is independent and is not owned or operated by Lulu Press, Inc., Lulu Holdings, Inc., Amazon, Ingram, PayPal, Adyen, a printing partner, retailer, carrier, tax provider, or publishing consultant.

    The purpose of this page is to help consumers and creators locate the correct support route, document complaints, request appropriate resolutions, and report whether Lulu resolved the issue.

    Share Your Experience

    Describe whether the issue involved a publishing project, print order, ebook, Global Distribution submission, retail listing, creator payment, account, Lulu Direct integration, or copyright matter; the support route used; whether a ticket was created; the resolution requested; the response received; and whether the issue was resolved.

    Privacy warning: Do not publish account passwords, authentication codes, complete order or project numbers, ISBN-management credentials, payment details, tax-identification numbers, tax forms, home addresses, unpublished manuscripts, customer information, Print API credentials, or private support correspondence.

    Page Update Note

    This page was updated on July 28, 2026. The update verified Lulu’s online-only support model, corrected live-agent hours, replaced the former Morrisville address with the current Research Triangle address, clarified that Lulu’s office is not open to the public, added the one-hour order-cancellation period, updated print-on-demand return and ebook-refund rules, and added current guidance for printing, shipping, Global Distribution, creator revenue, taxes, accounts, project retirement, copyright, privacy, scams, and complaint escalation. Unsupported customer-review themes were removed because no CustomerServiceNumbers.com reviews are currently visible.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is an independent information and review website. It is not affiliated with Lulu Press, Inc., Lulu Holdings, Inc., a printing partner, retailer, carrier, payment provider, tax provider, or publishing consultant. It cannot access accounts or projects, cancel orders, issue refunds, approve replacements, correct books, publish content, approve distribution, change retail listings, release creator revenue, prepare tax forms, decide copyright claims, delete accounts, or act on behalf of Lulu.