Category: B2B Customer Service Phone Numbers

FreshBooks customer service helps business owners, accountants, freelancers and clients with account access, invoicing, payments, expenses, billing, subscriptions, bank connections, reports, payroll integrations and technical problems. Customers can call FreshBooks at 1-888-674-3175 or begin through the 24/7 FreshBooks Help Center and FreshBot.

How To Contact FreshBooks Customer Service

FreshBooks recommends beginning through its official Help Center. FreshBot can answer many questions, locate instructions or display the contact options available for the customer’s account, region and plan.

FreshBooks does not currently publish a general direct support email address. When email support is selected, FreshBooks creates a ticket and sends a copy to the customer’s email address for follow-up.

How To Reach FreshBooks Support From an Account

1. Sign in at My FreshBooks.
2. Select the question-mark help icon.
3. Open the FreshBooks Support page.
4. Select Ask Us for email support.
5. Enter “contact support” into FreshBot.
6. Follow the instructions for a telephone call, callback or email ticket.
7. Generate a Support Key if calling about an active account.

Customers who cannot sign in can select Contact Us from the Help Center, enter “contact support” into FreshBot and follow the available support instructions.

FreshBooks Support Key

Signed-in customers may be asked for a temporary Support Key so FreshBooks can verify their identity and locate the correct account. To generate it, scroll to the support section and select Show Support Key. The keyboard shortcut Shift + K may also display it.

Common Reasons Customers Contact FreshBooks

• Unable to sign in or receive a verification code
• Two-factor authentication problem
• Subscription billing question
• Unexpected or duplicate FreshBooks charge
• Canceling, upgrading or downgrading a plan
• Exporting records before cancellation
• Invoice creation, delivery or payment problem
• Client unable to pay an invoice
• FreshBooks Payments deposit or payout delay
• Refunding a client payment
• Bank connection or imported-transaction problem
• Missing, duplicate or incorrectly categorized expense
• Report, reconciliation or accounting question
• Team-member or accountant access problem
• Payroll or integration question
• FreshBooks mobile-app problem
• Possible service outage
• Compromised account or suspicious activity

Information To Have Ready Before Contacting FreshBooks

• Email address associated with the account
• Business name shown in FreshBooks
• FreshBooks plan and billing frequency
• Date and amount of a disputed subscription charge
• Invoice, payment or payout date when relevant
• Payment processor involved
• Name of the affected FreshBooks feature
• Exact error message
• Device and operating-system version
• Browser name and version
• FreshBooks mobile-app version
• Date and time the problem occurred
• Troubleshooting steps already attempted
• Previous support-ticket information
• The specific resolution being requested

Hide client names, bank details, payment-card information, tax identifiers, payroll records and other confidential business data before attaching a screenshot.

FreshBooks Billing and Subscription Support

FreshBooks billing support can help with subscription invoices, receipts, payment methods, upgrades, downgrades, cancellations, unexpected charges and plan questions. The account owner should sign in and open Billing and Upgrade to review the current plan and billing information.

Before disputing a FreshBooks charge, check:

• The account and business associated with the charge
• Whether the plan is billed monthly or annually
• The current plan and number of billable clients
• Team-member, payroll or add-on charges
• Applicable taxes
• Whether a promotion or discounted period ended
• Whether Apple or Google processes the subscription
• Whether another FreshBooks business uses the same payment method

FreshBooks subscription charges are different from payments a business collects from its own clients. Explain which type of transaction is involved when contacting support.

How To Cancel FreshBooks

Before canceling, export any records the business needs to retain and review connected services. FreshBooks recommends disconnecting active bank connections so new transactions stop importing.

1. Sign in to FreshBooks through a web browser.
2. Select the profile picture or initials.
3. Select Billing and Upgrade.
4. Choose the account-cancellation link.
5. Enter the requested cancellation comments.
6. Confirm the cancellation.
7. Save the confirmation email and final access date.

The account normally remains active through the end of the current billing cycle. FreshBooks sends an initial cancellation email showing the last day of access and a final email when cancellation is completed.

Customers on a Select plan or customers who do not see the cancellation option should contact FreshBooks support. Subscriptions billed through Apple Subscriptions or Google Play must be canceled through the appropriate app-store process.

FreshBooks Subscription Refund Requests

Cancellation does not automatically create a refund for a previously paid subscription period. FreshBooks says subscription refund or charge-dispute requests involving up to three months of fees must be submitted to support within 90 days.

FreshBooks also identifies a recent-payment grace period of five business days or seven calendar days for eligible refund requests. Approval is not guaranteed, so contact support promptly and provide the billing date, amount, account email and reason for the request.

Keep the support-ticket number and written confirmation of any approved refund, credit or cancellation date.

Refunding a Client Payment

A business using FreshBooks to collect payments may be able to refund an eligible client payment from the Payments or Invoices section. This is separate from requesting a refund of the business’s own FreshBooks subscription.

FreshBooks states that eligible online-payment refunds generally take three to seven business days to process. Transaction fees are not returned for FreshBooks Payments, Stripe Standard or PayPal payments.

When issuing a refund:

1. Open the applicable payment or invoice.
2. Select the refund option.
3. Choose a full refund or another available amount.
4. Select the reason for the refund.
5. Review the amount carefully.
6. Confirm the refund.
7. Retain the confirmation and monitor its status.

If the refund option is unavailable, the payment may be too old, the balance may be insufficient or the payment processor may require a different process. Contact FreshBooks support or the applicable processor for instructions.

FreshBooks Login and Account Security

Customers can sign in with FreshBooks credentials, Apple or Google, depending on how the account was created. FreshBooks requires two-factor authentication for accounts using a FreshBooks email-and-password login.

If the password is not working:

1. Confirm that browser autofill is not entering an old password.
2. Use the official password-reset option.
3. Check the spam or junk folder for the reset email.
4. Confirm that the email address matches the FreshBooks account.
5. Wait if repeated attempts temporarily locked the account.
6. Contact support if the verification email or code does not arrive.

If the account may be compromised, change the FreshBooks password and the password for the associated email account. Review two-factor authentication settings, log out of unfamiliar devices and contact FreshBooks through the official Help Center.

FreshBooks Outages and Technical Problems

If FreshBooks suddenly stops working across several devices or users, check the official FreshBooks status page before changing account settings or reconnecting services.

The status page reports availability for FreshBooks, automatic expense imports, FreshBooks Payments, Android, iOS and other services. If no incident is listed:

• Refresh the browser or reopen the app
• Sign out and sign back in
• Try a private browsing window
• Clear browser cookies and cache
• Disable an interfering browser extension temporarily
• Update the browser or FreshBooks app
• Try another device or network
• Record the error message and time
• Submit an official support request

How To Escalate a FreshBooks Complaint

1. Begin with FreshBot or call 1-888-674-3175.
2. Use a Support Key when requested to verify the account.
3. Ask for an email ticket or callback if the first route does not resolve the issue.
4. Keep all communication within the same support ticket.
5. Save dates, responses, screenshots and promised actions.
6. Explain the exact billing, payment, account or technical resolution requested.
7. Ask for escalation to the appropriate support specialist when necessary.
8. For payment-processing issues, confirm whether FreshBooks Payments, Stripe, PayPal or another provider controls the transaction.
9. For an unresolved unauthorized charge, contact the appropriate payment provider through an official channel.

Do not send confidential financial documents through ordinary public comments or social media. FreshBooks may use SendSafely to exchange sensitive files securely during an established support case.

FreshBooks Customer Service Reviews

CustomerServiceNumbers.com invites customers to review FreshBooks support for subscriptions, billing, invoices, payments, bank connections, account security, data access, mobile apps and technical problems.

A helpful review explains:

• The FreshBooks feature or plan involved
• The support route used
• Whether FreshBot, phone support or an email ticket was used
• How long it took to receive assistance
• Whether support understood the problem
• The resolution that was offered
• Whether the promised action occurred

Do not post passwords, Support Keys, two-factor authentication codes, bank information, card numbers, invoices, tax documents, payroll records, client details or confidential business information.

FreshBooks Customer Service FAQs

What is the FreshBooks customer-service phone number?

FreshBooks can be reached toll-free at 1-888-674-3175.

Is FreshBooks support available 24 hours?

The FreshBooks Help Center and FreshBot are available 24/7. Live telephone, callback and email-ticket options depend on the customer’s region, plan and time of request.

Does FreshBooks provide email support?

Yes, but FreshBooks generally creates an email ticket through FreshBot instead of publishing a direct general support email address.

What is a FreshBooks Support Key?

It is a temporary code used to help verify a signed-in customer during a support interaction. Generate it inside the account and share it only with verified FreshBooks support.

How do I cancel FreshBooks?

Sign in through a web browser, open Billing and Upgrade and use the cancellation link. Select-plan customers and customers without a cancellation option should contact support.

Does FreshBooks provide refunds after cancellation?

Cancellation does not automatically create a refund. FreshBooks reviews eligible refund requests under its current policies, including stated time limits for recent subscription charges.

How long does a FreshBooks client-payment refund take?

FreshBooks says eligible online-payment refunds generally take three to seven business days. Transaction fees are not normally returned.

How do I check whether FreshBooks is down?

Visit status.freshbooks.com for current incidents and system availability.

Related Accounting Software Customer Service Pages

• QuickBooks Customer Service
• Xero Customer Support

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com has helped consumers locate company support information and share customer-service experiences since 2004. We independently review official support pages, contact instructions, billing policies, cancellation guidance, security resources and service-status information.

For FreshBooks, this guide distinguishes the company’s subscription billing from the payments businesses collect from their own clients. It also separates self-service, FreshBot, telephone support, email tickets, payment processors and app-store billing.

Page Update Note

This FreshBooks customer-service page was reviewed and updated in August 2026 to verify the toll-free number, FreshBot availability, email-ticket process, Support Key instructions, billing and cancellation rules, refund time limits, payment-refund information, account-security guidance and service-status page.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is an independent consumer-information and review website and is not affiliated with FreshBooks, Stripe, PayPal, Apple, Google, any bank, accountant, tax professional or payment processor. Support options, subscription policies, refund eligibility, payment-processing procedures and service availability can change. Confirm important account, billing, accounting and payment instructions through FreshBooks’ official website and consult a qualified professional when appropriate.

Glassdoor customer service can help with account access, Indeed Login, job listings, company reviews, salary submissions, employer profiles, content moderation, privacy requests, and technical problems. Glassdoor primarily provides support through its online Help Center rather than a published general customer-service phone number.

Important: The privacy opt-out number is not a general customer-service number. Use Glassdoor’s Help Center for login problems, reviews, job listings, employer accounts, and other routine support issues.

How to Contact Glassdoor Customer Service

The best starting point for most Glassdoor problems is the official Help Center. Search for the issue first and then use the contact-support option if the available instructions do not resolve it.

1. Go to the Glassdoor Help Center.
2. Search for the specific problem, such as account access, Indeed Login, deleting a review, employer profile ownership, or a suspicious job listing.
3. Follow the troubleshooting instructions provided for that issue.
4. If the problem remains unresolved, use Glassdoor’s online support form.
5. Save the confirmation email and any case or reference number.

Include the email address connected to your account, the affected page URL, the date the problem began, screenshots, the device or browser being used, and a concise description of what happened. Do not send a password, Social Security number, banking credentials, or complete payment-card details.

Does Glassdoor Have a Customer Service Phone Number?

Glassdoor does not currently publish a verified telephone number for routine job-seeker or account support. Numbers found on third-party websites may be outdated, may reach an administrative office, or may not belong to Glassdoor.

Glassdoor’s privacy policy lists 1-800-616-6535 for U.S. users exercising certain privacy opt-out rights. This number should not be used for login assistance, review disputes, job applications, employer profiles, or ordinary technical support.

Glassdoor and Indeed Login Help

Glassdoor is part of Indeed, and account access may now use an Indeed services account. Users experiencing login problems should verify whether they are entering the credentials for their Glassdoor account, their connected Indeed account, or an outdated legacy login.

Glassdoor’s privacy policy states that new users must use Indeed Login. It also says legacy users could continue using Glassdoor’s earlier authentication system until April 20, 2026, after which a connected account may be required for full access.

If you cannot access Glassdoor:

• Try signing in through the current Glassdoor login page rather than an old bookmarked page.
• Check whether your Glassdoor profile is connected to an Indeed account.
• Use the password-reset option for the account actually handling the login.
• Check spam and junk folders for verification or password-reset messages.
• Do not repeatedly create new accounts, as this can make profile and content ownership harder to establish.
• Submit a support request if the system connects the wrong profile or email address.

Job-Seeker Support

Job seekers can use Glassdoor support for issues involving:

• Account registration and login problems
• Connected Glassdoor and Indeed accounts
• Job searches, saved jobs, and job alerts
• Broken or misleading job listings
• Applications initiated through Glassdoor
• Company reviews, interview reviews, and salary submissions
• Email and notification preferences
• Profile information and account deletion
• Suspected fraudulent jobs or recruiter impersonation

Glassdoor displays job opportunities from employers and affiliated services, but it does not make hiring decisions for the employer. Questions about an interview, application decision, offer, work schedule, or onboarding process normally need to be directed to the hiring company using verified contact information from that company’s official website.

Reporting a Fraudulent Job or Recruiter

Use extreme caution when a supposed recruiter contacts you unexpectedly. Warning signs include requests for money, gift cards, cryptocurrency, banking credentials, copies of identity documents before a legitimate hiring process, or an interview conducted only through a messaging app.

If you encounter a suspicious listing or message:

1. Stop communicating with the sender.
2. Do not open additional attachments or follow unfamiliar links.
3. Save screenshots, email headers, the job URL, and the sender’s contact information.
4. Report the listing or message through Glassdoor’s Help Center.
5. Verify the vacancy through the employer’s official careers page.
6. Forward suspicious text messages to 7726, which spells SPAM.
7. Report financial fraud to the Federal Trade Commission or the FBI Internet Crime Complaint Center.

Read Glassdoor’s official impersonation-scam guidance before responding to an unexpected Glassdoor or recruiter message.

Glassdoor Review and Content Support

Glassdoor publishes workplace reviews, interview experiences, salary reports, benefit information, photographs, and professional-community content. Content may be rejected or removed if it violates Glassdoor’s Community Guidelines or other platform rules.

For a review or content dispute, provide:

• The exact URL of the company profile or content
• The date the content was submitted or published
• The type of submission involved
• A screenshot of any rejection or removal message
• The specific guideline you believe applies
• A brief factual explanation without threats or personal attacks

Glassdoor says employers cannot pay to remove negative reviews. A disagreement with a review does not automatically mean the content violates platform rules. Reports should identify the particular policy violation rather than merely state that the review is unfavorable.

Glassdoor also says it generally protects reviewer anonymity, although anonymity cannot be guaranteed in every legal or factual circumstance. Reviewers should avoid including unnecessary details that could independently reveal their identity.

Learn more from Glassdoor’s Trust and Transparency information and its page about protecting user anonymity.

Employer Support and Company Profiles

Employers use separate Glassdoor services to claim company profiles, respond to reviews, manage employer branding, view analytics, and purchase recruiting products. An ordinary job-seeker account may not provide access to employer-support tools.

Employer representatives should visit Glassdoor for Employers and sign in to the Employer Center. Be prepared to verify that you are authorized to represent the business.

Common employer-support issues include:

• Claiming or verifying an employer profile
• Correcting company information
• Merging duplicate company profiles
• Responding to employee reviews
• Reporting content that may violate platform rules
• Managing employer-branding products
• Billing and contract questions
• Administrative access for former or current employees

If the issue involves a paid employer product, include the company name, account email, invoice or contract reference, and prior support case number. Do not post billing records or account credentials in a public review.

Privacy Requests and Account Deletion

Glassdoor provides a self-service privacy process for users who want to access, download, correct, or delete personal data. The company may send a verification link to the registered email address before processing a request.

• Privacy policy and request information: Glassdoor Privacy Policy
• Access or delete Glassdoor data: Use the automated request link provided in the privacy policy.
• U.S. sale or targeted-advertising opt-out: Use the privacy process or call 1-800-616-6535.
• Data Protection Officer: dpo@glassdoor.com for privacy-policy and data-processing inquiries only.

Deleting a Glassdoor account may not automatically delete a separate Indeed account. Because the services can use connected profiles, review the instructions carefully and specify which account or service is involved.

How to Escalate a Glassdoor Complaint

If the first response does not resolve the problem:

1. Reply within the existing support case instead of opening numerous duplicate requests.
2. Restate the requested resolution in one sentence.
3. Include the original case number and relevant URLs.
4. Attach only the screenshots or records needed to demonstrate the issue.
5. Ask whether the matter can be reviewed by the appropriate account, content, employer, security, or privacy team.
6. For a privacy appeal, follow the appeal instructions in Glassdoor’s current privacy policy.

For unauthorized payment-card charges, contact the card issuer promptly. For identity theft, visit IdentityTheft.gov. For an immediate threat or suspected crime, contact the appropriate local authorities.

Frequently Asked Questions

What is Glassdoor’s customer service phone number?

Glassdoor does not currently publish a verified general customer-service phone number. Most job-seeker, account, review, and technical issues are handled through the Glassdoor Help Center.

What is 1-800-616-6535?

1-800-616-6535 is listed in Glassdoor’s privacy policy for certain U.S. privacy opt-out requests. It is not identified as Glassdoor’s general customer-service number.

How do I email Glassdoor customer service?

Glassdoor directs routine service questions to its online support process. The address dpo@glassdoor.com is reserved for questions involving Glassdoor’s privacy policy and data-processing activities.

Why is Glassdoor asking me to sign in through Indeed?

Glassdoor is now part of Indeed. Glassdoor’s privacy policy says new users use Indeed Login and that legacy users may be required to connect an account for full access.

Can Glassdoor remove a company review?

Glassdoor may reject or remove content that violates its rules. However, Glassdoor says employers cannot pay to remove negative reviews, and an unfavorable opinion is not automatically a policy violation.

How do I delete my Glassdoor account or data?

Use the automated, self-service privacy process linked from the Glassdoor Privacy Policy. You may need to verify the request through the email address associated with the account.

Does Glassdoor contact job seekers through WhatsApp or Telegram?

Glassdoor says it does not contact individuals through WhatsApp, Telegram, SMS, Skype, Signal, or similar messaging and video services. Treat messages claiming otherwise as suspicious.

Can Glassdoor tell me whether an employer will hire me?

No. Hiring decisions are made by the employer. Verify the job through the employer’s official careers website and contact that company directly about interviews, offers, and onboarding.

Is CustomerServiceNumbers.com affiliated with Glassdoor?

No. CustomerServiceNumbers.com is an independent consumer-information and review website. It is not affiliated with Glassdoor, Indeed, or Recruit Holdings and cannot access accounts, delete content, process privacy requests, investigate recruiters, or resolve employer-support cases.

Share Your Glassdoor Customer Service Experience

If you contacted Glassdoor, you may describe the support route you used, the type of problem, how long a response took, and whether the issue was resolved. Do not post passwords, verification codes, private employer information, financial details, personal phone numbers, or information that could identify an anonymous reviewer.

CustomerServiceNumbers.com is an independent website and is not affiliated with Glassdoor, Indeed, or Recruit Holdings. Contact information can change; confirm important details through Glassdoor’s official website before sharing personal information.

Last reviewed: August 4, 2026.

ZipRecruiter customer service assists employers with paid plans, billing, subscription changes, job postings, candidate management, technical problems and account access. Job seekers can use ZipRecruiter support for application-platform problems, job alerts, profile or résumé settings, account access and suspicious job listings.

Support availability can vary by account, service and program. Publisher, partner and international services may use different schedules or contacts. Use the support options shown inside the applicable ZipRecruiter account when available.

ZipRecruiter Support by User and Issue

ZipRecruiter Employer Customer Service

Employers can use 1-877-252-1062, email or live chat for assistance with:

• Paid employer subscriptions and billing
• Free-trial or promotional-plan questions
• Changing a hiring plan or number of job slots
• Posting, editing, pausing or closing a job
• Candidate and application management
• Résumé Database access
• TrafficBoost and promoted-job questions
• Employer login or password problems
• Account restrictions or posting reviews
• Technical errors and applicant-tracking integrations

The official ZipRecruiter contact page lets current customers select an employer help topic and provides telephone, written-message and live-chat options.

ZipRecruiter Subscription Cancellation

Employer plan terms, billing intervals, trial deadlines and cancellation options can vary. Sign in to the employer account and review the current subscription or billing page before the next charge date.

1. Record the account email address, company name and current plan.
2. Take a screenshot showing the next billing date and current subscription status.
3. Use the available cancellation option in the account.
4. If no option is available or an error appears, call 1-877-252-1062 or start live chat.
5. Ask the representative to confirm the effective cancellation date and whether another charge is scheduled.
6. Save the cancellation email, chat transcript or support-case number.
7. Check the billing page again after cancellation.

ZipRecruiter Free-Trial and Renewal Questions

Review the offer displayed when the employer account was created. Record the trial end date, plan selected, expected charge and cancellation instructions. Promotional terms can differ, so information from another customer’s trial may not apply to the account in question.

If a trial charge is disputed, provide customer service with the signup date, account email, offer screenshots, cancellation attempt and charge information. Ask for a written explanation of the plan terms and any refund decision.

ZipRecruiter Refund and Billing Complaints

Refund eligibility depends on the account, plan, charge and applicable terms. Customer Service Numbers cannot promise that ZipRecruiter will reverse a subscription, renewal, TrafficBoost or other employer charge.

Prepare the following before speaking with billing support:

• Employer account email and company name
• Charge date and amount
• Last four digits of the payment method
• Invoice or billing-page information
• Trial or plan signup date
• Cancellation date and confirmation
• Previous case numbers or chat transcripts
• A concise explanation of the requested resolution

Unauthorized ZipRecruiter Charges

If no authorized person recognizes the charge, contact ZipRecruiter promptly. Provide only the minimum payment information necessary to locate the transaction. Do not send a complete card number by ordinary email or post it in a public review.

Change the ZipRecruiter password if account access may have been compromised and review authorized users, active jobs and billing details. If ZipRecruiter cannot identify or resolve an unauthorized completed payment, contact the card issuer using the number printed on the card.

ZipRecruiter Job-Seeker Support

Job seekers can use the ZipRecruiter Candidate Help Center for account and platform questions involving:

• Signing in or resetting a password
• Creating or updating a job-seeker profile
• Uploading, replacing or removing a résumé
• Job alerts and email preferences
• Applications submitted through ZipRecruiter
• Application-history or status information
• Mobile-app problems
• Suspicious job postings or recruiter messages
• Closing or deleting a job-seeker account

ZipRecruiter operates the employment marketplace, but the employer or recruiter normally controls interview invitations, hiring decisions, background checks, offers and application follow-up.

ZipRecruiter Application Problems

When an application fails, record the job title, employer, job URL, date, device, browser and exact error message. Take screenshots before refreshing or leaving the page.

Some listings use a ZipRecruiter application, while others may send the applicant to an employer’s separate website. If the error occurs after leaving ZipRecruiter, the employer’s application system may need to provide support.

Application Viewed but No Employer Response

A viewed application or automated status update does not guarantee an interview. ZipRecruiter customer service generally cannot require an employer to reply or explain its hiring decision.

Job Posting Disappeared

A posting may be closed, filled, expired, removed or placed under review. Its disappearance does not by itself prove that it was fraudulent. Preserve the job URL and messages if there are additional warning signs.

ZipRecruiter Résumé and Privacy Settings

Review the résumé, profile and visibility settings before uploading personal information. A résumé generally does not need a Social Security number, banking information, complete birth date or photograph of an identification document.

Remove outdated résumés and check which version is active. Closing an account, stopping job-alert emails and submitting a privacy deletion request are different actions, so verify which action has actually been completed.

ZipRecruiter Job Scams and Fake Recruiters

ZipRecruiter’s official Trust & Safety resources address phishing, chat-interview scams, work-from-home scams, identity theft and schemes involving money or package forwarding.

How to Report a Suspicious ZipRecruiter Job

1. Stop communicating and do not send money or additional personal information.
2. Preserve the job URL, employer name, screenshots, emails, telephone numbers and payment requests.
3. Use the report option on the job listing when available.
4. Submit the information to ZipRecruiter customer service or Candidate Support.
5. Verify the opening through the employer’s official website and published HR contact.
6. If money or account information was sent, contact the bank or card issuer immediately.
7. Report financial fraud through ReportFraud.ftc.gov.
8. Use IdentityTheft.gov if identity information may have been compromised.

Do not confront a suspected scammer or publicly post your identification, banking information or complete message history.

ZipRecruiter Employer Posting Complaints

Employers whose job was rejected, removed or restricted should review the official ZipRecruiter Job Posting Rules. The rules restrict postings that do not represent legitimate paid employment, including certain unpaid roles, multilevel-marketing opportunities, business opportunities and other prohibited content.

When requesting review, provide the job title, posting ID, company website, business-email domain and an explanation of the legitimate paid position. Do not repeatedly repost a removed job while an appeal or review is pending.

Escalating a ZipRecruiter Complaint

1. Use the support route for the correct account type.
2. Describe the issue in chronological order.
3. Include relevant dates, screenshots, invoices or job-posting identifiers.
4. State the resolution being requested.
5. Ask for a support-case number.
6. Request supervisor, billing or Trust & Safety review when appropriate.
7. Follow up through the same case instead of creating multiple unrelated requests.

Frequently Asked Questions

What is the ZipRecruiter customer-service number?

ZipRecruiter customer service can be reached at 1-877-252-1062.

Is ZipRecruiter customer service open 24 hours?

ZipRecruiter’s current employer page advertises U.S.-based support 24 hours a day, seven days a week. Availability may differ for job-seeker, publisher, partner or specialized services.

What is the ZipRecruiter customer-service email?

ZipRecruiter publishes support@ziprecruiter.com for technical support and cs@ziprecruiter.com for general customer-service inquiries.

How do I cancel a ZipRecruiter employer subscription?

Review the subscription settings in the employer account and follow the available cancellation process. If the option is unavailable or unclear, call customer service or use live chat and request written confirmation.

Does closing a job cancel the ZipRecruiter subscription?

Do not assume that closing a job advertisement cancels the paid plan. Verify the subscription status and next billing date separately.

Can ZipRecruiter issue a refund?

Customer service can review a disputed charge, but refund eligibility depends on the account, plan, timing and applicable terms. A refund is not guaranteed.

Can ZipRecruiter tell me why an employer did not respond?

ZipRecruiter may provide available application-status information, but the employer controls interview and hiring decisions and may not provide individualized feedback.

How do I report a fake job on ZipRecruiter?

Preserve the job URL and messages, use the listing’s report option when available, and submit the details to ZipRecruiter Candidate Support or customer service.

Is Customer Service Numbers affiliated with ZipRecruiter?

No. CustomerServiceNumbers.com is an independent directory and review website. It cannot cancel an account, reverse a charge, access an application, remove a résumé or investigate a job listing.

Related Customer Service Pages

• Indeed Customer Service

ZipRecruiter Customer Reviews

Share a firsthand experience involving ZipRecruiter customer service, employer billing, subscription cancellation, job posting, application, account access or scam report. Explain what happened and whether the issue was resolved, but do not publish account details, payment information, résumés, identification documents or private applicant information.

Page updated August 3, 2026. Customer Service Numbers is an independent customer-service directory and is not affiliated with, endorsed by or authorized by ZipRecruiter, Inc.