Category: Home Improvement Customer Service Information – Reviews And Complaints

Access essential contact information for leading home improvement product companies, including major retailers like Home Depot, Lowe’s, and Ace Hardware. Find customer service phone numbers, addresses, chat links, email addresses, and websites. Additionally, explore reviews, ratings, feedback, and complaints about the customer service performance of these and other home improvement product providers.

  • Reach Rinnai Customer Service – Reviews – Complaints

    Before purchasing Rinnai products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Rinnai is a leading manufacturer of tankless water heaters, home heating appliances, and commercial-grade water heating solutions, known for its commitment to energy efficiency and innovative technology.

    How to Contact Rinnai

    You can reach Rinnai customer service using the following details:

    • Phone Number: 1-800-621-9419
    • Email Support: Rinnai offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET
    • Corporate Address: Rinnai America Corporation, 103 International Drive, Peachtree City, GA 30269
    • Website: https://www.rinnai.us/

    Rinnai Customer Support Reviews and Complaints

    When considering purchasing Rinnai products, it’s helpful to review their customer service feedback. Rinnai competes with other manufacturers like Rheem, Navien, AO Smith,  and Bosch. Customer reviews often highlight the energy savings, reliability, and advanced features of Rinnai’s tankless water heaters and heating appliances. Additionally, many customers appreciate the comprehensive customer support provided by Rinnai, particularly for installation guidance and product maintenance. However, some complaints focus on issues related to customer service, product durability, and warranty claims.
    Comparing Rinnai with other water heater and heating appliance brands can help you determine which offers the best products, energy efficiency, and customer support for your home or business needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.
    Note: This website listing is not associated with Rinnai. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • KWC Faucets Customer Service, Warranty and Parts

    KWC faucet support can help with warranty claims, replacement parts, model identification, cartridges, spray hoses, finishes, electronic controls and installation questions. KWC’s North American support structure has changed, and the current official distributor is PAINI US rather than Franke Kitchen Systems.

    KWC Faucet Customer Service and Warranty Contacts

    KWC’s current official North American pages do not publish the former 1-678-334-2121 number or the former Monday-through-Friday support schedule. The PAINI US number above is a distributor-office number; email is the clearest currently published route for a consumer support or warranty inquiry.

    Best KWC Support Route by Issue

    • Residential faucet warranty: Email KWC support and include the receipt, model, finish, installation date and photographs.
    • Recently purchased defective product: Contact the selling dealer first and ask whether the issue falls under its return or exchange policy.
    • Replacement cartridge, hose or spray head: Send KWC clear photographs and all identifying numbers.
    • Unknown or discontinued model: Photograph the complete faucet, handle, spray head, base, labels and under-sink connections.
    • Installation question: Consult the model’s instructions, the authorized dealer or a licensed plumber.
    • Active leak: Shut off the water when safe and contact a plumber before waiting for a warranty response.
    • Electronic faucet or control: Provide the power-source details, control-box information and error symptoms.
    • Commercial or institutional fixture: Verify whether the product belongs to KWC Professional or the DELABIE product organization.
    • Order placed with a retailer: Contact that retailer for shipping, cancellation, return and refund questions.

    Information to Have Before Contacting KWC

    • Full faucet or product model number
    • Product or article number
    • Finish or color
    • Purchase date
    • Installation date
    • Name of the seller or authorized dealer
    • Original receipt, invoice or purchase order
    • Photographs of the complete faucet
    • Close-up photographs of the defective area
    • Photographs of labels or markings under the sink
    • Description of the leak, failure or finish problem
    • Whether the installation is residential, commercial, outdoor or marine
    • Water-pressure or water-quality information when relevant
    • Previous KWC support or warranty correspondence
    Do not publicly post complete receipts, home addresses, payment information, serial numbers or private support correspondence.

    How to Identify a KWC Faucet Model

    The exact model is important because similar-looking KWC faucets may use different cartridges, spray heads, hoses, aerators and electronic components. Check:
    • The original receipt or invoice
    • The product box
    • The installation and service instructions
    • Labels attached to supply hoses or under-sink components
    • Numbers stamped or printed on the faucet body
    • Markings on the cartridge or spray head
    • The archived product information available from the dealer
    When the model cannot be found, send photographs showing the front, side, handle, spout, pull-out spray, faucet base and under-sink connections. Include approximate purchase and installation years.

    KWC Warranty for Products Sold From 2022 Onward

    KWC’s current U.S. limited warranty applies to qualifying KWC products sold after January 1, 2022 and installed in the United States or Puerto Rico. For an eligible original residential purchaser, current coverage generally includes:
    • Mechanical parts: Limited lifetime coverage while the original purchaser owns the home
    • Product finishes: Limited lifetime coverage while the original purchaser owns the home
    • Electronic faucets, valves and controls: Five years from purchase
    • Spray heads, cartridges and hoses: Five years from purchase
    The warranty applies only to qualifying products purchased from KWC or an authorized KWC seller. KWC may reject a claim involving an unauthorized seller or unauthorized internet site.

    Important Current KWC Warranty Exclusions

    The current warranty does not cover every leak, failure, finish problem or installation expense. Exclusions include:
    • Commercial installations
    • Products transferred or resold by the original purchaser
    • Display products
    • Normal wear and tear
    • Outdoor use
    • Improper installation
    • Improper maintenance
    • Misuse, abuse, negligence or accidents
    • Unauthorized alterations
    • Abrasive, caustic or no-rinse cleaning products
    • Excessive water pressure
    • Corrosion or adverse home water conditions
    • Filters, coolers and heater parts or accessories
    • Products or accessories not manufactured by KWC
    Labor, diagnostic charges, disconnection, removal, packaging, shipping, installation and reinstallation expenses are not included in the current limited warranty.

    Warranty for KWC Faucets Sold From 2003 Through 2021

    Products sold before January 1, 2022 are governed by the warranty in effect for that period rather than the current warranty. The published 2003–2021 warranty generally provided:
    • Limited lifetime coverage for qualifying mechanical faucet parts
    • Limited lifetime coverage for chrome finishes
    • Five years of coverage for other finishes
    • Coverage only for the original owner in a normal residential installation
    That warranty also contained separate exclusions involving improper installation, misuse, incorrect cleaning, normal wear, outdoor or marine installation, reverse-osmosis combinations, unauthorized repair, labor and reinstallation expenses. Provide the purchase date when contacting KWC so the company can apply the correct version of the warranty.

    How to File a KWC Warranty Claim

    1. Locate the receipt, invoice or purchase order.
    2. Identify the model, product number and finish.
    3. Record the purchase and installation dates.
    4. Take clear photographs of the faucet and problem.
    5. Describe the defect, when it began and whether it is getting worse.
    6. State whether the product is installed in a private residence.
    7. Identify the seller or authorized dealer.
    8. Email the information to KWC-support.us@kwc.com or kwc-service.us@kwc.com.
    9. Keep the original product and defective parts unless KWC authorizes disposal.
    10. Save the claim number and all correspondence.
    KWC states that it will use commercially reasonable efforts to process warranty claims within seven to fourteen business days. Complicated model-identification, dealer-verification or documentation issues may require additional time.

    KWC Dealer Returns Versus Warranty Claims

    A retailer return and a manufacturer warranty claim are different processes. Contact the seller first when:
    • The faucet is unopened.
    • The wrong model or finish was shipped.
    • Parts were missing from a new box.
    • The item arrived visibly damaged.
    • The order must be cancelled.
    • A refund rather than repair or replacement is requested.
    Contact KWC for a possible warranty claim when a qualifying installed product has a suspected manufacturing defect. Do not mail a faucet or component to PAINI US, KWC in Switzerland or an old Franke address without written authorization and shipping instructions.

    KWC Replacement Parts

    Common replacement-part requests include:
    • Cartridges
    • Pull-out and pull-down hoses
    • Spray heads
    • Aerators
    • Handle components
    • O-rings and seals
    • Mounting hardware
    • Electronic controls
    • Power supplies
    • Valves and solenoids
    Do not order a part based only on the faucet’s appearance. Confirm the model and part number because visually similar KWC products may not use interchangeable components. Older parts may be discontinued. Ask KWC whether an approved replacement, updated component or compatible conversion exists before modifying the faucet.

    Help With a Leaking KWC Faucet

    A leak may come from the cartridge, handle seals, spout, spray hose, spray head, supply connection, electronic valve or another internal component. When an active leak could damage cabinets, flooring or walls:
    1. Shut off the hot and cold supply valves when it is safe to do so.
    2. Use the home’s main water shutoff if the fixture valves do not stop the leak.
    3. Open the faucet briefly to relieve pressure after the water is shut off.
    4. Dry the cabinet and protect surrounding property.
    5. Photograph the source of the leak.
    6. Contact a licensed plumber for urgent diagnosis or repair.
    7. Contact KWC separately about possible parts or warranty coverage.
    Warranty processing should not delay emergency action needed to prevent water damage.

    Cartridge, Handle and Water-Flow Problems

    Contact KWC or a qualified plumber when the faucet:
    • Drips after being turned off
    • Has a stiff or loose handle
    • Does not mix hot and cold water correctly
    • Produces reduced or uneven flow
    • Leaks around the handle
    • Will not shut off completely
    Mineral buildup, debris, water pressure, seals or a worn cartridge may be involved. Avoid forcing the handle or installing an unverified generic cartridge.

    Spray Hose and Pull-Out Faucet Problems

    For a damaged spray hose, leaking pull-out connection or spray head that will not switch modes:
    • Stop using the pull-out feature if the hose is splitting or leaking.
    • Inspect visible connections without disconnecting pressurized plumbing.
    • Photograph the hose markings and both end connections.
    • Provide the faucet model and approximate age.
    • Ask KWC to confirm the correct replacement assembly.
    A replacement hose or spray head may have model-specific fittings and should not be assumed compatible based only on length or appearance.

    Electronic KWC Faucet Problems

    Electronic KWC faucets may include controls, sensors, valves, power supplies or other model-specific components. Before contacting support, note:
    • Whether the faucet has battery or electrical power
    • Any lights, signals or error behavior
    • Whether water flow is intermittent or completely absent
    • Whether the problem began after a power outage or plumbing work
    • The control-box and power-supply labels
    Turn off water and electrical power when required by the installation instructions before opening an electronic control box. Use a qualified plumber or electrician when the repair involves concealed wiring, line voltage or pressurized plumbing.

    Finish and Cleaning Complaints

    Keep photographs and cleaning-product information when reporting discoloration, spotting, peeling, corrosion or finish deterioration. KWC’s current warranty excludes damage associated with abrasive, caustic and no-rinse cleaning products. Follow the cleaning and care instructions supplied with the product and avoid aggressive chemicals or abrasive pads. Hard-water deposits, household chemicals, corrosion and physical scratches may be treated differently from a manufacturing defect.

    Installation and Water-Pressure Concerns

    Improper installation and excessive water pressure are excluded from the current warranty. Before filing a claim, check whether:
    • The supply connections are secure.
    • The faucet is installed according to its instructions.
    • The mounting hardware is correctly assembled.
    • The hoses are kinked or twisted.
    • Water pressure may be excessive.
    • Debris entered the faucet during plumbing work.
    • The product is being used outdoors or commercially.
    A licensed plumber can document the installation and determine whether the problem is caused by the product, plumbing conditions or installation.

    KWC Home and KWC Professional Are Different

    KWC Home covers residential kitchen and bathroom faucet products. Its current North American distributor is PAINI US. KWC Professional historically supplied commercial and institutional products for public washrooms, healthcare facilities, schools, security environments and other specialized settings. That business is transitioning to the DELABIE organization. Identify the exact product division before sending a warranty or parts request.

    KWC Faucets Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible KWC Faucets reviews. There is not enough CSN review data to identify reliable product, warranty, parts or customer-service trends. Helpful reviews may describe experiences involving leaks, cartridges, spray hoses, finishes, electronic controls, model identification, replacement parts, warranty documentation, authorized dealers and whether KWC or PAINI US resolved the issue.

    Plumbing Safety, Privacy and Scam Warnings

    • Use KWC.com, the official distributor listing and verified dealer information.
    • Be cautious with old KWC America phone numbers and former Franke addresses.
    • Do not purchase an expensive replacement part until the model and part number are confirmed.
    • Do not pay a supposed warranty representative with gift cards, cryptocurrency, wire transfer or payment to an individual.
    • Do not provide passwords, one-time codes or complete payment-card information to an unexpected caller.
    • Do not publicly post receipts, addresses, payment details or private warranty correspondence.
    • Shut off the water and obtain professional help when a leak threatens property.
    • Do not work on electrical components or pressurized plumbing without following the product instructions and appropriate safety procedures.
    • A review submitted here does not open a KWC warranty claim or order a replacement part.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share service experiences since 2004. We independently organize support contacts, warranty resources, parts guidance and practical escalation steps. We are not owned by KWC, KWC Group AG, Paini, PAINI US, Franke, DELABIE, an authorized dealer, retailer, plumbing contractor or parts supplier.

    Share Your KWC Faucet Customer Service Experience

    Have you contacted KWC, PAINI US or a dealer about a warranty claim, leaking faucet, replacement cartridge, spray hose, finish problem, electronic component or discontinued part? Leave a factual review below and explain which support route you used, how long assistance took and whether the problem was resolved. Comments are moderated. Do not include complete receipts, payment information, home addresses, private phone numbers, email addresses or names of individual representatives. Last Updated: July 11, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with KWC, KWC Group AG, Paini, PAINI US, Franke, DELABIE, any authorized dealer, retailer, plumber or parts supplier. KWC does not provide customer support through this website. Warranty coverage, product ownership, distributors, support contacts, replacement-part availability and repair procedures can change. The warranty document applicable to the product’s purchase date controls. This page cannot approve a warranty claim, identify every faucet, stop a leak, diagnose plumbing, order parts or reimburse labor. It is not plumbing, electrical, water-damage, legal, warranty or product-safety advice.

  • Reach American Standard Customer Service – Reviews

    Before purchasing products from American Standard, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. American Standard is a leading manufacturer of bathroom and kitchen fixtures, known for its durable and innovative products.

    How to Contact American Standard

    You can reach American Standard customer service using the following details:

    • Phone Number: 1-800-442-1902
    • Email Support: American Standard offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 7 PM ET
    • Corporate Address: American Standard Brands, 30 Knightsbridge Road, Piscataway, NJ 08854
    • Website: https://www.americanstandard-us.com

    American Standard Customer Support Reviews and Complaints

    When considering purchasing fixtures from American Standard, it’s helpful to review their customer service feedback. American Standard often competes with other manufacturers like Kohler, Delta, Moen, and Toto. Customer reviews frequently highlight the quality and durability of American Standard’s products, while some complaints focus on issues related to installation, warranty coverage, and customer service response times.

    American Standard has been a trusted name in the plumbing industry for over 140 years, offering a wide range of products including toilets, faucets, bathtubs, and sinks. Their commitment to innovation and sustainability is evident in their water-saving technologies and environmentally friendly manufacturing processes. As with any home improvement purchase, it’s essential to review product specifications, installation requirements, and warranty details to ensure you’re making the best choice for your home.

    Comparing American Standard with competitors like Kohler, Delta, Moen, and Toto can provide a broader perspective on the market for bathroom and kitchen fixtures. By evaluating customer reviews and complaints, you can make a more informed decision about whether American Standard is the right choice for your home improvement needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from American Standard.

    Note: This website listing is not associated with American Standard. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    American Standard does not provide support services directly through this website. For any questions or concerns about American Standard products or services, contact their customer service representative directly.

  • AquaSource Customer Service, Warranty and Parts

    AquaSource is a Lowe’s-exclusive brand of faucets, toilets, showerheads, sinks, and other plumbing fixtures. Customers looking for AquaSource replacement parts or warranty service should start with the support number printed in the product manual because different AquaSource models may be serviced by different manufacturers.

    How to Contact AquaSource Customer Service

    Important: The number 1-866-417-7564 appears in many AquaSource faucet, toilet, and shower-product manuals. AquaSource products have also been manufactured or serviced by different suppliers, so some models use a different telephone number.

    Check the installation guide, warranty document, product packaging, or the product page on Lowes.com before calling. The model-specific contact information should take priority over a general number found online.

    What to Have Before Calling AquaSource

    Having the correct product details available can make it easier for the representative to identify the manufacturer and locate compatible parts.

    • The Lowe’s item number
    • The AquaSource model number
    • The approximate purchase date
    • A copy or photograph of the receipt
    • Photographs of the fixture and damaged part
    • The finish, such as chrome, brushed nickel, bronze, or black
    • A description of the leak, crack, flushing problem, or missing component
    • The part number from the replacement-parts diagram, when available

    For faucets and shower valves, the model number may appear on the original box, instruction manual, receipt, or Lowe’s order history. For toilets, check inside the tank, on the underside of the tank lid, behind the bowl, or in the original installation guide.

    AquaSource Replacement Parts

    AquaSource replacement parts may include:

    • Faucet cartridges and stems
    • Handles and set screws
    • Aerators
    • Escutcheons and trim plates
    • Showerheads, hoses, and mounting brackets
    • Tub spouts and diverters
    • Toilet fill valves and flush valves
    • Tank-to-bowl hardware
    • Toilet seats and hinges
    • Flush buttons and trip levers
    • Seals, gaskets, and washers

    Do not order a replacement part based only on the AquaSource brand name or the appearance of the fixture. Parts used by one AquaSource model may not fit another model that looks similar.

    When the original part is no longer available, ask whether the representative can provide:

    • A superseding or updated part number
    • The original manufacturer’s name
    • A compatible universal replacement
    • A replacement fixture under the warranty
    • A written explanation if the warranty claim is denied

    How AquaSource Warranty Service Works

    AquaSource warranty terms vary by product and model. Some faucets may include a limited lifetime warranty, while toilets, showerheads, sinks, and other fixtures may have different warranty periods and exclusions.

    Warranty service commonly requires proof of purchase. Coverage may be denied when damage results from improper installation, misuse, abuse, freezing, hard-water deposits, chemical cleaners, modifications, or normal wear.

    The product warranty may cover a defective part without covering:

    • Plumber or contractor labor
    • Removal of the old fixture
    • Installation of the replacement part
    • Shipping expenses
    • Damage to surrounding cabinets, flooring, walls, or property
    • Incidental water damage

    Read the warranty included with the exact model before hiring a contractor or removing the fixture. Ask whether the defective product must be returned or photographed before disposal.

    When to Contact Lowe’s Instead of AquaSource

    Call Lowe’s general customer care at 1-800-445-6937 for concerns involving:

    • A recent Lowe’s purchase
    • An online order
    • A missing item or damaged shipment
    • A store return or exchange
    • A missing receipt
    • An incorrect product in the box
    • A product sold through Lowes.com by a third-party marketplace seller
    • Difficulty identifying the correct manufacturer

    For a Lowe’s Protection Plan or repair-related question, call 1-888-775-6937.

    For problems involving an installation purchased from Lowe’s, call the Lowe’s Installation Support Team at 1-888-516-1010. Manufacturer product warranties and Lowe’s installation labor warranties are separate forms of coverage.

    Common AquaSource Problems and Complaints

    Customers frequently seek assistance with AquaSource products for issues such as:

    • Leaking faucet cartridges or valve stems
    • Difficulty finding a replacement cartridge
    • Broken faucet handles or internal plastic components
    • Showerheads or mounting brackets breaking
    • Low water pressure
    • Toilet tanks or bowls developing cracks
    • Toilets that run continuously
    • Dual-flush buttons that stop working
    • Fill-valve or flush-valve failures
    • Replacement parts being unavailable for an older model
    • Uncertainty about which company manufactured the fixture
    • Being redirected between Lowe’s and a product manufacturer
    • Warranty claims requiring an original receipt

    A common source of frustration is that AquaSource is a brand applied to numerous fixtures rather than one uniform product line made and serviced by a single manufacturer. Two products carrying the AquaSource name may have different warranties, internal parts, and customer-service contacts.

    For that reason, identifying the Lowe’s item number and manufacturer model number is often more important than simply asking for an “AquaSource faucet part” or “AquaSource toilet part.”

    What to Do When You Cannot Find the AquaSource Model Number

    1. Search your Lowe’s account or email for the original order.
    2. Look for a label under the sink, behind the toilet, inside the tank, or beneath the tank lid.
    3. Take clear photographs of the complete fixture and the defective part.
    4. Measure the part before removing it.
    5. Visit the plumbing desk at a Lowe’s store with the photographs and measurements.
    6. Call AquaSource support at 1-866-417-7564.
    7. Call Lowe’s at 1-800-445-6937 if the support representative cannot identify the product.

    A plumbing-supply store may be able to match common cartridges, fill valves, flappers, seals, and aerators. However, decorative handles, trim pieces, proprietary flush buttons, and certain shower cartridges may require the original manufacturer’s part.

    How to Escalate an AquaSource Complaint

    1. Contact the model-specific support number. Use the telephone number printed in the product manual or warranty document.
    2. Request a case number. Record the representative’s name, date, time, and promised resolution.
    3. Ask whether another manufacturer services the product. Some AquaSource fixtures are supported by the company that manufactured that particular model.
    4. Contact Lowe’s customer care. Call 1-800-445-6937 when the issue involves the sale, return, receipt, store, order, or inability to locate the correct warranty provider.
    5. Ask for a Lowe’s supervisor. Explain the calls already made and provide the product item number and support case number.
    6. Visit the original store. Bring the receipt, product photographs, model information, and written warranty when practical.
    7. Contact Lowe’s corporate office. Use this option when the store and customer-care process have not resolved a significant purchase or warranty-routing problem.

    When escalating the complaint, clearly state the requested resolution. Examples include a replacement cartridge, replacement toilet tank, complete fixture replacement, refund, store credit, reimbursement authorized by the warranty, or written explanation of why coverage was denied.

    About AquaSource

    AquaSource is a plumbing-fixture brand sold primarily through Lowe’s. Products carrying the AquaSource name have included bathroom and kitchen faucets, toilets, sinks, showerheads, handheld showers, tub-and-shower faucets, and plumbing accessories.

    AquaSource products are generally positioned as affordable fixtures for home repairs, rental properties, remodeling projects, and basic bathroom or kitchen upgrades.

    Because individual products may come from different manufacturers, warranty contacts and replacement-part availability can vary substantially by model and purchase year.

    AquaSource Competitors

    AquaSource competes with plumbing-fixture brands including Moen, Delta Faucet, KWC, Glacier Bay, Project Source, American Standard, Kohler, Pfister, and Peerless.

    Customers comparing plumbing fixtures may want to consider replacement-part availability, warranty length, availability of universal repair parts, construction materials, cartridge design, and whether the manufacturer provides direct technical support.

    Related AquaSource and Lowe’s Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service phone numbers, warranty contacts, complaint information, and company support resources since 2004.

    We review official retailer pages, product manuals, warranty documents, and company contact information when available. The review section below also allows customers to explain which AquaSource product they own, which number they called, and whether they received the correct replacement part or warranty resolution.

    Disclaimer

    CustomerServiceNumbers.com is not affiliated with AquaSource, Lowe’s, LF, LLC, or any manufacturer that produces AquaSource-branded products. This page is provided for informational purposes and as an independent platform for customer reviews, complaints, ratings, and feedback.

    CustomerServiceNumbers.com cannot identify a fixture, ship replacement parts, approve warranty claims, issue refunds, schedule installations, or access Lowe’s orders.

    Telephone numbers and warranty terms may vary by model. Confirm the current information in the manual or warranty document for your particular product.

    Share Your AquaSource Experience

    Have you contacted AquaSource or Lowe’s about a faucet, toilet, showerhead, replacement part, warranty claim, or defective fixture? Share your experience below.

    Please include the product type, approximate purchase year, model or item number when known, the customer-service number called, and whether the problem was resolved. Do not post your home address, telephone number, receipt number, payment information, or other private details.

  • A. O. Smith Customer Service: Warranty and Tech Support

    A. O. Smith customer service assists homeowners, contractors and commercial customers with water heater technical support, warranty verification, replacement parts, product manuals, error codes, repairs, product registration and complaints.

    The correct support process depends on whether the problem involves a residential tank water heater, gas tankless model, electric tankless model, heat pump water heater, expansion tank, commercial equipment or water-treatment product.

    A. O. Smith Customer Service Help by Issue

    • No hot water: Locate the model and serial number, check the product manual and contact technical support before purchasing parts.
    • Water heater leaking: Shut off the water and energy supply when it is safe to do so and contact a qualified plumbing professional.
    • Gas odor or combustion concern: Leave the area, avoid operating electrical switches and contact the gas utility or emergency services.
    • Error or flashing code: Record the exact code and water-heater model before calling technical support.
    • Warranty question: Use A. O. Smith’s online warranty checker or call technical support.
    • Warranty repair: Locate an A. O. Smith service provider and confirm coverage before authorizing work.
    • Replacement part: Search by model number or contact A. O. Smith’s parts department.
    • Installation complaint: Contact the installing contractor first because installation workmanship is generally separate from a manufacturer defect.
    • Retail purchase problem: Contact the retailer when the water heater arrived damaged, was the wrong model or remains within the store’s return period.
    • Product recall: Compare the model and serial number with A. O. Smith’s official recall information.
    • Manual or wiring diagram: Search A. O. Smith’s product-literature library using the model number.
    • Commercial emergency: Contact commercial technical support or use A. O. Smith’s National Accounts program when enrolled.

    How to Contact A. O. Smith Customer Service

    A. O. Smith Water Products customer-support address:
    500 Tennessee Waltz Parkway
    Ashland City, TN 37015

    Fax: 1-615-792-2163

    A. O. Smith Technical-Support Hours

    Residential water heaters:

    • Monday through Friday: 7 a.m.–7 p.m. Central Time
    • Saturday and Sunday: 8 a.m.–5 p.m. Central Time

    Commercial and gas tankless products:

    • Monday through Friday: 7 a.m.–7 p.m. Central Time
    • Saturday: 8 a.m.–5 p.m. Central Time
    • Closed Sunday

    Replacement-parts department:

    • Monday through Friday: 7 a.m.–5 p.m. Central Time

    A. O. Smith’s support pages currently state that live chat is not available. Customers can use the online form, email or telephone support.

    A. O. Smith Corporate Headquarters

    A. O. Smith Corporation:
    11270 West Park Place, Suite 170
    Milwaukee, WI 53224

    The Milwaukee corporate office is not the best starting point for an ordinary water-heater repair, warranty claim, error code or replacement part. Product concerns should begin with A. O. Smith Water Products in Ashland City, Tennessee.

    What to Have Before Calling A. O. Smith

    Gather:

    • The complete model number
    • The serial number
    • The installation date
    • The purchase receipt or invoice
    • The name of the installing contractor
    • The fuel or power type
    • The tank capacity or tankless model
    • The exact error or flashing code
    • A description of the problem
    • Photographs of the rating plate and installation
    • Previous technical-support or warranty case numbers

    Do not remove the rating label from the water heater. It contains the information needed to identify the product, verify the warranty and locate the correct manual and replacement parts.

    Where Is the A. O. Smith Model and Serial Number?

    The model and serial number are normally printed on the water heater’s rating plate.

    On a tank-style water heater, check:

    • The side of the tank
    • Near the gas control valve on a gas model
    • Near the upper or lower access panels on an electric model
    • Near the energy or warning labels

    On a tankless water heater, check:

    • The side of the cabinet
    • Inside the front cover
    • Near the plumbing or gas connections

    Take a clear photograph of the entire rating plate before calling.

    Scan the Product QR Code

    Many newer A. O. Smith water heaters have a QR code that can connect the owner to model-specific information.

    Depending on the product, the QR code may provide:

    • Manuals
    • Warranty information
    • Replacement parts
    • Troubleshooting information
    • Technical-support preparation
    • Product registration

    Use the QR code attached to the actual water heater rather than a code found on an unrelated online image.

    How to Check an A. O. Smith Warranty

    Use A. O. Smith’s online warranty-verification tool and enter the serial number.

    The results may show:

    • The original warranty period
    • The warranty start date
    • The estimated expiration date
    • Previous replacement information
    • Whether additional proof of purchase may be required

    Warranty length varies by model and product category. Do not assume that every A. O. Smith water heater has the same six-, eight-, 10- or 12-year warranty.

    When Is Proof of Purchase Needed?

    Keep the original receipt or installation invoice.

    Proof of purchase may be especially important when:

    • The serial number indicates that the water heater appears outside its warranty period.
    • The unit was stored before installation.
    • The installation date differs substantially from the manufacturing date.
    • The water heater was purchased online or through a retailer.
    • The unit was installed in a newly constructed home.

    The invoice should ideally identify:

    • The model
    • The purchase or installation date
    • The seller or contractor
    • The installation address

    Registering an A. O. Smith Water Heater

    Product registration can help establish ownership and allow A. O. Smith to send important product notices.

    Registration does not replace:

    • The written warranty
    • Proof of purchase
    • Proper installation
    • Required maintenance
    • Compliance with warranty conditions

    Save the registration confirmation and purchase receipt together.

    What Does an A. O. Smith Warranty Cover?

    Coverage varies by model, but a residential warranty may separately address:

    • The water-storage tank
    • Functional component parts
    • Heat exchangers on qualifying tankless products
    • Specific factory-supplied components

    Read the warranty sheet for the exact model.

    A warranty replacement does not necessarily include every related cost. Depending on the warranty and circumstances, the owner may remain responsible for:

    • Diagnosis
    • Labor
    • Permits
    • Transportation
    • Removal and disposal
    • Code-required upgrades
    • Changes to water, gas, venting or electrical connections
    • Difference in price for another model

    Ask what A. O. Smith is authorizing before agreeing to the work.

    Problems That May Not Be Manufacturer Defects

    A water-heater problem may result from:

    • Improper installation
    • Excessive water pressure
    • No thermal-expansion control
    • Incorrect electrical voltage
    • Improper gas pressure
    • Incorrect venting
    • Water quality
    • Sediment or scale
    • Flooding
    • Freezing
    • Dry firing
    • Unauthorized modification
    • Failure to maintain the product

    The technical-support representative or service provider may need to determine the cause before approving a warranty claim.

    How to Obtain A. O. Smith Warranty Service

    1. Locate the model and serial number.
    2. Check the online warranty status.
    3. Call technical support or submit the online form.
    4. Describe the problem and any error code.
    5. Obtain a technical-support or warranty reference number.
    6. Contact an approved local service provider when directed.
    7. Confirm which parts and costs are authorized.
    8. Retain the repair invoice and replaced-part information.

    Do not discard a failed part or water heater until the manufacturer, distributor or service provider confirms that it is no longer needed for the claim.

    Warranty Repair Versus Warranty Replacement

    A service provider may first determine whether the product can be repaired.

    Possible resolutions include:

    • Troubleshooting or adjustment
    • A replacement component
    • Authorization for a tank or product replacement
    • A request for additional diagnosis
    • Denial when the failure is outside warranty coverage

    A leaking tank may be handled differently from a replaceable thermostat, heating element, gas control, igniter, sensor or other component.

    Who Pays the Contractor?

    Confirm:

    • Whether the contractor bills A. O. Smith directly
    • Whether the customer must pay and request reimbursement
    • Whether diagnosis is covered
    • Whether labor is covered
    • Whether travel or emergency charges apply
    • Whether a permit is required

    Do not assume that a replacement water heater means the complete installation will be free.

    A. O. Smith Replacement Parts

    Search for parts using the complete water-heater model number.

    Parts may include:

    • Heating elements
    • Thermostats
    • Gas control valves
    • Igniters
    • Flame sensors
    • Blower assemblies
    • Control boards
    • Temperature sensors
    • Anode rods
    • Drain valves
    • Dip tubes
    • Heat-pump components
    • Tankless service parts

    Contact the parts department at contactus@hotwater.com when the online system does not identify the correct component.

    Confirm the Part Before Ordering

    Provide:

    • The complete model number
    • The serial number
    • The existing part number
    • The water heater’s voltage or fuel type
    • Photographs of the part and wiring
    • The error code or symptom

    A similar-looking component may have a different electrical rating, gas type, calibration, wiring connection or safety certification.

    Electrical, gas and combustion parts should be diagnosed and installed by a qualified professional.

    A. O. Smith Water Heater Is Leaking

    A leak may come from:

    • A plumbing connection
    • The temperature-and-pressure relief valve
    • The drain valve
    • A heating-element gasket
    • Condensation
    • A nearby pipe or appliance
    • The water-heater tank

    Take these steps when safe:

    1. Keep people away from standing water and electrical equipment.
    2. Turn off electricity or gas when it can be done safely.
    3. Close the cold-water supply to the heater.
    4. Protect the surrounding property from water damage.
    5. Photograph the source of the leak.
    6. Contact a qualified plumber.
    7. Call A. O. Smith with the model and serial number.

    Do not assume that every puddle means the tank itself has failed. A professional should identify the source.

    Water Is Leaking From the Tank

    When water is coming through the tank body or bottom:

    • Turn off the energy supply.
    • Shut off the water supply.
    • Contact a plumbing professional promptly.
    • Verify the warranty.
    • Do not attempt to patch or weld a residential tank.

    Tank leakage normally requires replacement rather than a component repair.

    No Hot Water or Not Enough Hot Water

    Possible causes include:

    • Loss of electrical power
    • A tripped breaker
    • A tripped high-temperature limit
    • A failed heating element
    • A thermostat problem
    • A pilot or ignition failure
    • A gas-supply problem
    • An error or lockout code
    • Incorrect temperature settings
    • Excessive hot-water demand
    • A damaged dip tube
    • Scale or sediment buildup
    • A recirculation-system problem

    Record whether:

    • There is no hot water at all.
    • The water begins hot and quickly turns cold.
    • The problem affects every fixture.
    • An error code appears.
    • The breaker or safety control repeatedly trips.

    Do not repeatedly reset a tripping breaker or high-temperature safety control without having the cause diagnosed.

    A. O. Smith Gas Water Heater Problems

    Possible symptoms include:

    • Pilot will not light
    • Pilot will not remain lit
    • Ignition failure
    • Gas control flashing code
    • Burner will not operate
    • Unusual combustion noise
    • Soot
    • Venting or blower errors

    Before calling, record the complete flashing sequence or error code.

    Do not bypass:

    • Flame sensors
    • Thermal switches
    • Pressure switches
    • Venting safeties
    • Gas controls

    Stop using the heater and contact a qualified professional if there is soot, a gas odor, flame rollout, melted wiring or suspected carbon-monoxide exposure.

    A. O. Smith Electric Water Heater Problems

    Common symptoms include:

    • No hot water
    • Limited hot water
    • Repeatedly tripped breaker
    • Tripped reset button
    • Burned wiring
    • Element or thermostat failure
    • Water leaking around an element

    Electric water heaters can contain lethal voltage even when they appear not to be operating.

    A qualified person should confirm that power is off before removing access covers or testing components.

    A. O. Smith Heat Pump Water Heater Support

    A hybrid or heat pump water heater may display errors involving:

    • The compressor
    • Fans
    • Temperature sensors
    • Air filters
    • Condensate drainage
    • Heating elements
    • Connectivity

    Before calling:

    • Record the error code.
    • Check and clean the air filter as directed by the manual.
    • Confirm adequate airflow around the unit.
    • Check the condensate drain.
    • Record the current operating mode.
    • Confirm whether hot water remains available.

    Do not block the air intake or exhaust.

    A. O. Smith Tankless Water Heater Support

    Tankless support may address:

    • Ignition errors
    • Venting errors
    • Low-flow activation problems
    • Temperature fluctuations
    • Scale buildup
    • Recirculation
    • Freeze protection
    • Condensate drainage
    • Gas-pressure or sizing concerns

    Have available:

    • The exact error code
    • The gas type
    • The venting configuration
    • The installation altitude
    • The number of fixtures affected
    • The last service or descaling date

    Gas pressure, venting and combustion tests should be performed by qualified personnel.

    Water Heater Noise, Odor and Water-Quality Complaints

    Popping, rumbling or crackling may be associated with:

    • Sediment
    • Mineral scale
    • Heat traps
    • Thermal expansion
    • Normal heating and cooling

    A rotten-egg odor may involve a reaction among:

    • The water supply
    • Bacteria
    • The anode rod
    • Water-softening conditions

    Do not remove an anode rod or alter the water heater before reviewing the warranty and consulting a qualified professional. The anode helps protect the tank from corrosion.

    Water Pressure and Thermal Expansion

    A closed plumbing system can experience pressure increases as water heats and expands.

    Signs may include:

    • Water dripping from the relief valve
    • Pressure fluctuations
    • Plumbing noises
    • Premature tank or fixture damage

    A plumbing professional can test the static and thermal pressure and determine whether an expansion tank or other correction is needed.

    Do not plug, cap or disable the temperature-and-pressure relief valve.

    Flood-Damaged A. O. Smith Water Heater

    Do not operate a water heater that was submerged or exposed to significant flooding.

    Water can damage:

    • Gas controls
    • Burners
    • Electrical wiring
    • Insulation
    • Safety devices
    • Electronic controls

    Damage may not be visible.

    A. O. Smith’s technical guidance recommends replacement of water heaters and boilers subjected to flooding or extensive water inundation rather than attempting to place them back into operation.

    Installation Problems Versus Manufacturer Problems

    A. O. Smith manufactures the water heater, but installation is generally performed by an independent plumbing contractor.

    Contact the installer when the problem involves:

    • Leaking plumbing connections
    • Improper venting
    • Incorrect gas piping
    • Electrical wiring
    • Permit or inspection problems
    • Drain-pan installation
    • Expansion-tank sizing
    • Recirculation piping
    • Damage to the home
    • Failure to follow installation instructions

    Contact A. O. Smith when the problem may involve:

    • A factory component
    • A tank leak
    • A product-specific error code
    • Warranty eligibility
    • Product literature
    • A recall
    • An approved replacement part

    In some cases, the contractor and manufacturer will need to work together.

    Professional A. O. Smith Installation in Palm Beach County

    A. O. Smith directs homeowners to local independent plumbing professionals for installation, maintenance and warranty repair.

    Homeowners in Palm Beach Gardens, Jupiter, West Palm Beach and surrounding communities can learn about A. O. Smith water heater installation in Palm Beach County from Water Heating Experts.

    Water Heating Experts is a Florida-licensed plumbing contractor specializing in water-heater installation and service. It is an independent local contractor and is not A. O. Smith’s corporate customer-service department.

    Water Heater Purchased From Lowe’s or Another Retailer

    Contact the retailer when:

    • The box or water heater arrived damaged.
    • The wrong model was delivered.
    • Parts were missing before installation.
    • The order was canceled or delayed.
    • The product remains within the retailer’s return period.

    Contact A. O. Smith for technical questions, product documentation and manufacturer-warranty concerns.

    A retail return policy and an A. O. Smith manufacturer warranty are separate.

    A. O. Smith Product Manuals and Older Models

    Use the A. O. Smith support library to find:

    • Installation manuals
    • Owner’s manuals
    • Parts lists
    • Wiring diagrams
    • Service handbooks
    • Specification sheets
    • Technical bulletins
    • Information for discontinued models

    Enter the complete model number.

    A model may have several series or revisions with different parts and wiring. Do not select a manual based only on tank size or appearance.

    A. O. Smith Recall Information

    A recall normally applies only to particular:

    • Model numbers
    • Serial-number ranges
    • Manufacturing dates
    • Components
    • Product configurations

    To check a possible recall:

    1. Photograph the rating plate.
    2. Open A. O. Smith’s official recall page.
    3. Compare the complete model and serial number.
    4. Follow the recall instructions exactly.
    5. Do not continue using a product when the notice directs owners to stop.

    Do not assume that every product from the same brand or year is included.

    How to Escalate an A. O. Smith Complaint

    1. Identify the product. Record the model, serial number and installation date.
    2. Contact technical support. Call 1-800-527-1953.
    3. Obtain a case number. Record the representative’s name and instructions.
    4. Have the product diagnosed. Use a qualified service provider when required.
    5. Separate the responsibilities. Determine whether the issue involves the manufacturer, installer, retailer or property’s plumbing system.
    6. Submit documentation. Provide photographs, receipts, invoices, test results and error codes.
    7. Ask for the warranty decision in writing. Request the reason when coverage is denied.
    8. Follow up through the existing case. Avoid opening several conflicting claims.
    9. Ask for additional review. Request a supervisor when the documented problem remains unresolved.

    Information to Include in a Written Complaint

    Include:

    • The complete product model
    • A partially masked serial number
    • The purchase and installation dates
    • The installer and retailer
    • The technical-support case number
    • The diagnosis
    • The parts or replacement requested
    • Copies of invoices and photographs
    • The exact resolution requested

    A. O. Smith Water Products:
    500 Tennessee Waltz Parkway
    Ashland City, TN 37015

    Do not mail original receipts or failed parts unless A. O. Smith provides specific instructions.

    A. O. Smith Customer Reviews and Complaints

    CustomerServiceNumbers.com does not currently have any submitted A. O. Smith reviews. There is therefore not enough CSN review data to calculate a meaningful rating or identify verified customer-service trends.

    Common reasons a customer may contact A. O. Smith include:

    • Warranty verification
    • Leaking tanks
    • Error codes
    • Gas-control or ignition problems
    • Heating-element or thermostat problems
    • Heat-pump errors
    • Tankless-water-heater problems
    • Replacement parts
    • Difficulty finding a service provider
    • Questions about labor coverage
    • Installation disputes

    These are support topics and should not be treated as verified positive or negative CSN complaint trends until customers submit their experiences.

    What to Include in Your A. O. Smith Review

    A useful review should explain:

    • The model and type of water heater
    • The approximate age
    • Whether it was residential or commercial
    • The problem or error code
    • Whether the unit was under warranty
    • Which support department was contacted
    • Whether a case number was provided
    • Whether a contractor diagnosed the problem
    • What part, repair or replacement was offered
    • Which costs the customer was required to pay
    • Whether the issue was ultimately resolved

    Do not include a complete serial number, home address, payment information, passwords or other sensitive details.

    A. O. Smith Customer Service Frequently Asked Questions

    What is A. O. Smith’s customer-service number?

    Call 1-800-527-1953 for U.S. water-heater technical support and warranty questions.

    What are A. O. Smith’s support hours?

    Residential support is available Monday through Friday from 7 a.m. to 7 p.m. Central and Saturday through Sunday from 8 a.m. to 5 p.m. Central. Commercial and gas-tankless support is available Monday through Friday from 7 a.m. to 7 p.m. Central and Saturday from 8 a.m. to 5 p.m. Central.

    What is A. O. Smith’s technical-support email?

    Email help@hotwater.com for technical-support and warranty questions.

    How do I order A. O. Smith parts?

    Use the official parts page or email contactus@hotwater.com. Have the complete model and serial number available.

    How do I check my A. O. Smith warranty?

    Use the online warranty-verification page and enter the water heater’s serial number.

    How long is an A. O. Smith water-heater warranty?

    Warranty length varies by model. Check the product’s warranty sheet or use the serial-number warranty checker.

    Does an A. O. Smith warranty cover installation labor?

    Coverage varies. A product or part warranty does not automatically mean diagnosis, labor, permits, disposal and code upgrades are included. Confirm coverage before authorizing work.

    How do I find an A. O. Smith warranty repair provider?

    Use A. O. Smith’s online service-provider locator or contact technical support.

    Who handles an installation complaint?

    Contact the installing contractor first for workmanship, piping, venting, wiring, permits or code issues. Contact A. O. Smith when the problem involves the product or warranty.

    What should I do if my A. O. Smith water heater is leaking?

    Turn off the water and energy supply when safe, protect the property from damage and contact a qualified plumber. Then verify the warranty and call A. O. Smith.

    What should I do if I smell gas?

    Leave the area, avoid operating switches or appliances and contact the gas utility or emergency services from a safe location.

    Where is the model number?

    The model and serial number are printed on the rating plate attached to the water heater.

    Can I register my A. O. Smith water heater?

    Yes. Use the online product-registration page and save the confirmation with the receipt.

    Where is A. O. Smith Water Products located?

    A. O. Smith Water Products is located at 500 Tennessee Waltz Parkway, Ashland City, Tennessee 37015.

    Where is A. O. Smith Corporation headquartered?

    A. O. Smith Corporation is headquartered at 11270 West Park Place, Suite 170, Milwaukee, Wisconsin 53224.

    How A. O. Smith Compares With Other Water-Heater Brands

    • Rheem customer service: Manufactures residential and commercial tank, tankless and heat-pump water heaters.
    • Bradford White: Manufactures water heaters primarily distributed through plumbing professionals and supply houses.
    • Navien: Focuses heavily on high-efficiency tankless water heaters, boilers and combination systems.

    When comparing water heaters, consider:

    • Fuel or power type
    • Tank capacity and recovery rate
    • First-hour rating
    • Energy efficiency
    • Venting requirements
    • Available installation space
    • Warranty terms
    • Parts availability
    • Local contractor support
    • Installation and maintenance costs

    Related A. O. Smith and Consumer Help Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

    We are an independent consumer-help website and are not owned or operated by A. O. Smith Corporation, A. O. Smith Water Products, Water Heating Experts, Home Depot, Lowe’s or another retailer or contractor.

    Our goal is to provide more than a telephone number by helping consumers identify the correct support channel, gather warranty information, distinguish product defects from installation problems and document whether a complaint was resolved.

    Share Your A. O. Smith Customer Service Experience

    Have you contacted A. O. Smith about a leaking water heater, error code, failed part, warranty claim, tank replacement, tankless problem, heat-pump error, product manual, service provider or installation concern?

    Leave a review below and explain which model was involved, the approximate age of the water heater, whether it was under warranty, which support department you contacted, whether a case number was provided, what repair or replacement was offered, which costs you were required to pay and whether the issue was ultimately resolved.

    Do not include complete serial numbers, home addresses, passwords, payment information or other sensitive personal details.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with A. O. Smith Corporation, A. O. Smith Water Products, Water Heating Experts, retailers, distributors or independent plumbing contractors. A. O. Smith does not provide customer support through this website.

    Water-heater diagnosis, gas work, electrical work and installation should be performed by appropriately qualified professionals. Warranty coverage depends on the product, serial number, installation, maintenance, written warranty and specific facts of the claim.

    Contact information and support links are provided to help consumers reach the responsible organization directly. Reviews and complaints reflect the experiences and opinions of individual contributors.

  • Reach Blanco Customer Service – Reviews And Complaints

    Before purchasing sinks, faucets, or other kitchen products from Blanco, it’s important to be aware of Blanco’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    How to Contact Blanco

    To contact Blanco, you can use the following information:

    • General Customer Service Phone Number: 1-800-451-5782
    • Email Support: Blanco offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8:30 AM – 5:30 PM ET
    • Corporate Office Address: Blanco America, Inc., 110 Mount Holly Bypass, Lumberton, NJ 08048
    • Website: www.blanco.com

    Blanco Customer Support Reviews and Complaints

    When considering purchasing sinks, faucets, or other kitchen accessories from Blanco, a renowned brand known for its high-quality and stylish kitchen products, it’s helpful to review Blanco customer service reviews and complaints. Blanco is celebrated for its innovative designs, durable materials, and elegant finishes that enhance the functionality and aesthetics of the kitchen. The company has received various feedback from customers regarding their shopping experience and service. Reviews often highlight the quality of the products, the modern design, and the longevity of the sinks and faucets, while some complaints focus on issues like installation challenges, warranty service, and customer support responsiveness. Comparing Blanco with competitors like Kohler, Moen, Delta, KWC, and Franke can provide a broader perspective on customer service experiences in the kitchen fixtures industry.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Blanco products.

    Note: This website listing is not associated with Blanco. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Blanco does not provide support services directly through this website. For any questions or concerns about Blanco products or services, contact their customer service representative directly.

  • Delta Faucet Customer Service Phone Number, Warranty, Parts and Reviews

    Contact Delta Faucet customer service for help with faucets, showerheads, tub and shower valves, kitchen and bathroom accessories, replacement parts, warranty claims, leaks, installation questions, product registration, order status, returns, smart faucet support, reviews, and complaints. Delta Faucet support may vary depending on whether your product is residential, commercial, smart, recertified, or purchased through a retailer or plumbing contractor.

    Delta Faucet Customer Service Phone Number

    Best Reasons to Contact Delta Faucet Support

    • Start a warranty claim or ask about replacement parts
    • Identify a faucet, shower, valve, cartridge, aerator, handle, hose, sprayer, or trim kit
    • Get help with leaks, drips, loose handles, low water pressure, or damaged finishes
    • Ask for installation help or troubleshooting guidance
    • Get support for Touch2O, VoiceIQ, smart faucet, or electronic faucet products
    • Register a product or check warranty coverage
    • Ask about order status, returns, recertified products, or online purchases
    • Contact Delta Commercial for commercial product or technical support

    Delta Faucet Warranty and Replacement Parts Help

    Delta Faucet warranty claims and replacement part requests usually require the product model number, purchase date, proof of purchase, photos, and a description of the issue. Delta recommends locating your model number before calling. Model numbers may be found on the product box, on the faucet supply line, in paperwork, or through Delta’s product identifier tool.

    If your issue involves a leak, cartridge, valve, hose, sprayer, finish concern, missing part, or installation problem, use the official Delta Help Center and parts identifier before contacting support. If you bought the product through a retailer, plumber, builder, or contractor, keep your receipt, invoice, installation date, and contractor documentation available.

    Delta Commercial and Smart Faucet Support

    For commercial products, use the Delta Commercial helpline or commercial contact form. For smart faucet products such as Touch2O or VoiceIQ, have the model number, battery or power information, controller details, app information if relevant, photos, and a description of the issue ready before contacting Delta.

    Delta Faucet Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible Delta Faucet reviews. There are no visible customer reviews yet for this listing. If you have contacted Delta Faucet, you can share your experience with warranty claims, replacement parts, leaks, installation help, smart faucets, commercial products, returns, order status, or customer service.

    Common Delta Faucet Complaint Topics

    Common Delta Faucet support issues may involve leaks, dripping faucets, cartridge replacement, missing parts, incorrect parts, finish concerns, low water pressure, smart faucet troubleshooting, warranty coverage, proof-of-purchase requirements, shipping delays, retailer returns, and confusion over whether the issue should be handled by Delta, a retailer, plumber, builder, or installer.

    Before You Contact Delta Faucet

    Before calling or submitting a support form, gather the model number, product type, purchase date, receipt, order number, installation date, photos or video, plumber or contractor invoice, finish/color, part number if known, and a short description of the problem. For leaks or water damage, take photos and stop the water if safe and appropriate.

    Water Damage and Safety Warning

    If a Delta Faucet product is leaking, spraying, flooding, or causing water damage, shut off the water supply when safe and contact a plumber, contractor, building manager, or emergency water-damage professional as appropriate. Do not ignore active leaks, electrical hazards near water, mold concerns, ceiling leaks, cabinet damage, or damage affecting another unit or neighboring property.

    Privacy and Moderation Warning

    Do not post private information in a public review. Avoid sharing your home address, phone number, email address, order number, receipt details, payment information, warranty claim number, plumber invoice, contractor information, photos that reveal private areas of your home, or names of individual employees. Comments are moderated for profanity, spam, and personal information.

    Related Customer Service Numbers Pages

    Corporate Office and Escalation Resource

    Delta Faucet is part of Masco Corporation. For Masco headquarters and parent-company corporate office information, see the related Masco Corporate Office page on CorporateOfficeHeadquarters.com.

    Share Your Delta Faucet Customer Service Experience

    Have you contacted Delta Faucet about a kitchen faucet, bathroom faucet, showerhead, tub/shower valve, cartridge, replacement part, warranty claim, leak, finish problem, installation issue, smart faucet, commercial product, return, or customer service problem? Share your review below to help other customers understand what to expect.

    Please keep your review factual and avoid posting private order details, payment information, home addresses, phone numbers, email addresses, plumber invoices, warranty documents, private photos, or employee names.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, reviews, ratings, and complaint resources since 2004. This page is independently maintained and is not affiliated with Delta Faucet Company, DeltaFaucet.com, Masco Corporation, Brizo, Peerless, Kraus, or any retailer, contractor, plumber, or installer.

    Disclaimer

    CustomerServiceNumbers.com is not associated with Delta Faucet Company or Masco Corporation. Contact information is provided for informational purposes. For product-specific warranty, replacement parts, installation, repair, leak, return, water damage, commercial product, safety, or technical-support questions, contact Delta Faucet directly through official support channels or consult a qualified plumber when appropriate.

  • Reach Duravit Customer Service – Reviews And Complaints

    Before purchasing bathroom fixtures, furniture, or other products from Duravit, it’s important to be aware of Duravit’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    How to Contact Duravit

    To contact Duravit, you can use the following information:

    • General Customer Service Phone Number: 1-888-387-2848
    • Email Support: Duravit offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Office Address: Duravit USA, 1200 Ambassador Drive, Suite 105, Chesapeake, VA 23320
    • Website: www.duravit.us

    Duravit Customer Support Reviews and Complaints

    When considering purchasing bathroom fixtures, furniture, or ceramics from Duravit, a renowned brand known for its high-quality and innovative designs, it’s helpful to review Duravit customer service reviews and complaints. Duravit is celebrated for its modern and stylish bathroom solutions that blend functionality with aesthetic appeal. The company has received various feedback from customers regarding their shopping experience and service. Reviews often highlight the design and quality of the products, the durability, and the luxurious feel, while some complaints focus on issues like installation challenges, warranty claims, and customer service response times. Comparing Duravit with competitors like Kohler, Toto, American Standard, and Hansgrohe can provide a broader perspective on customer service experiences in the bathroom fixtures and furniture industry.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Duravit products.

    Note: This website listing is not associated with Duravit. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Duravit does not provide support services directly through this website. For any questions or concerns about Duravit products or services, contact their customer service representative directly.

  • GROHE Customer Service Phone Number, Warranty & Repair Help

    Use this page to contact GROHE customer service for faucet support, shower systems, kitchen and bathroom fixtures, warranty claims, repair service, parts, returns, shipping, installation guides, complaints, and customer reviews. GROHE is a global kitchen and bath fittings brand that sells faucets, showers, shower systems, valves, thermostats, toilets, accessories, and replacement parts through retailers, showrooms, dealers, and online support channels.

    GROHE Customer Service Phone Number and Contact Options

    Choose the Correct GROHE Support Route

    GROHE support depends on whether your issue involves a faucet, shower system, kitchen product, bathroom fixture, warranty claim, replacement part, repair service, return, online order, showroom, installer, dealer, or trade account.

    • Consumer product or warranty support: Call 1-855-815-4726, text the same number, use live chat, or submit the contact form.
    • GROHE faucets customer service phone number: Use 1-855-815-4726 for consumer faucet, kitchen, bath, shower, and warranty questions.
    • Warranty claim: Review the warranty page, gather proof of purchase and product details, then use the contact form or authorized GROHE dealer route.
    • GROHE repair service or service-facility information: Use the warranty page, contact form, or call 1-800-444-7643 for service-facility information when applicable.
    • Replacement parts: Use the GROHE Parts Store or Parts and Service page to identify bathroom, kitchen, or commercial parts.
    • Installation guides or model identification: Use GROHE’s technical documents, FAQs, installation guides, and product-registration resources.
    • Online order, return, or refund: Use the GROHE returns and shipping pages before sending anything back.
    • Dealer, showroom, wholesaler, trade, or retail account issue: Call 1-800-444-7643.
    • Privacy request: Use LIXIL/GROHE privacy routes and avoid sending sensitive information through regular email unless requested through an official process.

    Information To Have Ready Before Contacting GROHE

    Before calling, texting, chatting, submitting a warranty claim, or contacting a dealer, gather the details that apply to your issue:

    • Product model number, part number, finish, color, and product family if known
    • Photos of the faucet, shower valve, handle, cartridge, sprayer, label, part, or installation area if support requests them
    • Proof of purchase, receipt, order confirmation, or dealer invoice
    • Purchase date, installation date, and seller or installer name
    • Product registration confirmation if already registered
    • Complete description of the issue, including leak, finish issue, cartridge issue, spray problem, part request, or warranty question
    • Installation guide, plumber invoice, service notes, or contractor findings if relevant
    • Return authorization, return tracking, or shipping information if a return has already started
    • Prior contact form submission, email response, case number, or representative name if available
    • A short summary of the resolution you are requesting

    For public reviews, do not post order numbers, receipt photos, home addresses, phone numbers, email addresses, warranty claim details, payment information, plumber invoices, jobsite addresses, or photos that reveal private rooms or documents.

    Common Reasons Customers Contact GROHE

    • GROHE faucet support, kitchen faucet troubleshooting, bathroom faucet issues, and shower-system questions
    • Warranty claims for finishes, parts, cartridges, valves, handles, sprayers, shower heads, and fixtures
    • GROHE repair service, service-facility information, and replacement-part routing
    • Model identification, part identification, installation guides, and technical documents
    • Returns, refunds, shipping, damaged shipments, incorrect items, and online order support
    • Product registration and warranty-documentation questions
    • Dealer, showroom, wholesaler, plumber, contractor, or trade account questions
    • GROHE Blue, GROHE Sense, Sense Guard, smart products, and specialty product support
    • Complaints about warranty timing, replacement parts, repair routing, installation questions, or response times

    GROHE Warranty Claims

    GROHE’s U.S. warranty page explains that, at the company’s discretion, GROHE may repair or replace parts or finishes that prove defective in material or workmanship under normal installation, use, and service. Warranty coverage depends on the product, purchase date, original purchaser status, installation type, proof of purchase, and warranty terms.

    For warranty claims, GROHE asks customers to provide pertinent information such as sales receipt, complete description of the problem, product, model number, color, finish, purchase date, installation date, and the seller. Warranty processing may take time, so keep copies of all documents and messages.

    CustomerServiceNumbers.com does not decide warranty coverage, repair eligibility, replacement eligibility, installation responsibility, plumbing-code compliance, or product-defect status.

    GROHE Repair Service, Replacement Parts, and Service Facility Help

    If you need GROHE repair service, replacement parts, cartridge information, finish support, or service-facility routing, start with GROHE’s Parts and Service resources. GROHE’s website includes spare parts, bathroom parts, kitchen parts, commercial parts, installation guides, product registration, showroom locator, and customer-care links.

    For leaks, plumbing repairs, concealed valves, pressure-balance valves, thermostatic valves, water damage, code issues, electrical components, smart water products, or building-system concerns, contact GROHE and a qualified plumber or contractor. This page does not provide plumbing, electrical, installation, building-code, water-damage, mold, insurance, legal, or safety advice.

    Returns, Refunds, Shipping, and Online Orders

    GROHE’s returns page provides the current return and refund rules for eligible online purchases. Authorized refunds are processed after return handling, and shipping or return fees may apply depending on the product and location. If a product arrived damaged or was shipped in error, contact GROHE before returning it and keep packaging, photos, and order records.

    Do not send items back without following GROHE’s current return instructions. Keep return labels, tracking numbers, photos, and refund confirmations until the issue is fully resolved.

    Installation Guides, Product Registration, and Model Identification

    Many GROHE customer-service questions involve identifying the correct model or part. If you are unsure which product you have, use photos, installation documents, original packaging, product labels, and the GROHE FAQ or contact form. Once GROHE identifies the model, support can better route warranty, troubleshooting, parts, and repair-service questions.

    GROHE US, GROHE America Inc, and LIXIL Brand Context

    Customers often search for GROHE US, GROHE America Inc, or the GROHE company when trying to find the correct support route. For U.S. consumer support, use GROHE.us and the current consumer support number, 1-855-815-4726. For warranty claim mailing in the United States, GROHE’s warranty page directs claims to AS America, Inc. in Piscataway, New Jersey. GROHE is also part of LIXIL’s global brand portfolio.

    Because older listings may show older GROHE America addresses or older phone-number routing, always verify the current support route on GROHE.us before mailing documents or relying on legacy contact information.

    Showrooms, Dealers, Trade Accounts, and Professional Support

    If your issue involves a showroom purchase, dealer order, wholesale account, retail account, builder program, design service, or trade relationship, use GROHE’s professional and trade resources. Dealers, showrooms, plumbers, contractors, and wholesalers may have separate order, return, and account processes.

    Privacy, Account Security, and Safe Review Tips

    GROHE and LIXIL support records may include contact information, order information, warranty data, repair-service information, product-registration records, and service visit details. Do not post personal information, claim records, installation addresses, receipts, photos of private rooms, plumber invoices, or payment details in a public review.

    If you receive a suspicious message claiming to be from GROHE, LIXIL, a dealer, or a plumber, use GROHE.us, the official contact form, or verified phone numbers before sharing information or payment details.

    How to Escalate a GROHE Complaint

    If your GROHE issue is not resolved after the first contact, keep your complaint organized and route it through the correct support path.

    1. Identify whether the issue involves consumer product support, warranty, repair service, replacement parts, returns, shipping, dealer purchase, showroom purchase, trade account, or privacy request.
    2. Call or text 1-855-815-4726, use live chat, or submit the official contact form.
    3. For warranty claims, include the sales receipt, model number, finish, color, purchase date, installation date, seller, photos, and description of the issue.
    4. For service-facility or trade-related questions, use the appropriate GROHE support route, including 1-800-444-7643 when applicable.
    5. Save copies of chats, emails, case numbers, return labels, tracking information, photos, receipts, and written responses.
    6. Ask for a case number, written warranty decision, replacement-part timeline, repair-service route, return authorization, or next step.
    7. For plumbing, installation, code, water-damage, mold, electrical, insurance, legal, or safety issues, contact a qualified plumber, contractor, insurer, agency, or professional through official channels.

    GROHE Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently invites customers to share reviews about GROHE customer service. Useful reviews may discuss GROHE faucets customer service phone support, warranty claims, repair service, replacement parts, returns, shipping, installation-document routing, product registration, showroom support, dealer support, response times, and complaint outcomes.

    Please keep your review focused on your customer-service experience. Do not include private information, receipts, warranty claim numbers, order numbers, phone numbers, addresses, payment details, plumber invoices, installation addresses, or photos that show private rooms or documents.

    Frequently Asked Questions About GROHE Customer Service

    What is the GROHE customer service phone number?

    For U.S. consumers and professionals needing technical product or warranty support, GROHE lists 1-855-815-4726.

    What are GROHE customer service hours?

    GROHE lists phone support for consumers and professionals as Monday through Friday, 9 a.m. to 6 p.m. EST. GROHE also lists text, chat, and email support during broader weekday support hours.

    Is 1-800-444-7643 still a GROHE phone number?

    Yes. GROHE lists 1-800-444-7643 for wholesalers, trade, and retail account information. GROHE’s warranty page also references that number for service-facility information in the United States.

    How do I text GROHE customer service?

    GROHE says customers can text 1-855-815-4726 for support during posted weekday text-support hours.

    How do I contact GROHE about a warranty claim?

    Review the GROHE warranty page, gather the sales receipt, model number, finish, color, purchase date, installation date, seller, and description of the issue, then use GROHE’s contact form or authorized dealer route.

    How long does GROHE warranty processing take?

    GROHE’s warranty page says to allow 7 to 14 business days for warranty processing.

    Where do I mail a GROHE warranty claim in the United States?

    GROHE’s warranty page lists AS America, Inc., 865 Centennial Avenue, Piscataway, NJ 08854, Attn: Director of Consumer Affairs for U.S. warranty claim correspondence.

    How do I find GROHE repair service or replacement parts?

    Use GROHE’s Parts and Service page, support center, warranty page, or contact form. If the issue involves installation, leaks, concealed plumbing, water damage, or safety-sensitive work, contact a qualified plumber or contractor.

    How do I return a GROHE product?

    Use GROHE’s returns page and returns form before shipping anything back. Return eligibility, fees, refund timing, and damaged-or-incorrect-item handling may depend on the current return policy and product type.

    Is GROHE the same as Hansgrohe?

    No. GROHE and Hansgrohe are separate kitchen and bath brands. Make sure you are contacting the correct company before submitting product photos, warranty claims, or order information.

    Related Resources

    Customers comparing kitchen and bath fixture support options may also find these CustomerServiceNumbers.com pages useful: Kohler Customer Service, Moen Customer Service, Delta Faucet Customer Service, American Standard Customer Service, and Home Depot Customer Service.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, support routing, complaint guidance, user reviews, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with GROHE, GROHE America Inc, AS America, Inc., LIXIL, any dealer, any showroom, any plumber, any contractor, or any retailer.

    Share Your Experience With GROHE

    Have you contacted GROHE about faucet support, warranty claims, repair service, replacement parts, returns, shipping, product registration, installation guides, showroom support, dealer support, or a complaint? Share your experience below to help other customers understand what to expect. Please do not include receipts, warranty claim numbers, order numbers, private addresses, phone numbers, emails, payment details, plumber invoices, installation addresses, or photos that show private rooms or documents in your public review.

    Page Update Note

    This GROHE customer service page was updated on July 1, 2026, to verify current GROHE US consumer support phone number, text and chat routing, trade support phone number, warranty claim information, warranty mailing address, returns and shipping resources, parts and service routing, LIXIL brand context, keyword screenshot opportunities, and live CSN review status.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with GROHE, GROHE America Inc, AS America, Inc., LIXIL, any dealer, showroom, plumber, contractor, retailer, shipping carrier, insurer, or consumer agency. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For warranty coverage, plumbing repair, installation, leaks, water damage, building-code compliance, mold, insurance claims, electrical issues, legal questions, privacy rights, or product-safety concerns, contact GROHE, LIXIL, the dealer, a qualified plumber or contractor, your insurer, the appropriate agency, or another qualified professional through official channels.

  • Reach Hansgrohe Customer Service – Reviews And Complaints

    Before purchasing Hansgrohe products for your bathroom or kitchen, it’s important to be aware of Hansgrohe’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    Hansgrohe Customer Service Reviews and Complaints

    When considering purchasing Hansgrohe products, such as faucets, shower systems, or other bathroom and kitchen fixtures, it’s helpful to review Hansgrohe customer service reviews and complaints. Hansgrohe is a premium brand known for its high-quality, innovative designs that combine functionality and aesthetics. The company has received various feedback from customers regarding their support and service. Reviews often highlight the durability and elegance of Hansgrohe products, the advanced technology, and the ease of installation, while some complaints focus on issues like warranty claims, product availability, and customer support responsiveness. Comparing Hansgrohe with competitors like Kohler, Grohe, KWC, and Delta can provide a broader perspective on customer service experiences in the bathroom and kitchen fixtures industry.

    How to Contact Hansgrohe

    To contact Hansgrohe, you can use the following information:

    • General Customer Service Phone Number: 1-800-334-0455
    • Email Support: Hansgrohe primarily offers support through their online contact form on the website.
    • Customer Service Hours: Monday – Friday, 8 AM – 7 PM ET
    • Corporate Office Address: Hansgrohe, Inc., 1490 Bluegrass Lakes Parkway, Alpharetta, GA 30004
    • Website: www.hansgrohe-usa.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Hansgrohe products for your bathroom or kitchen needs.

    Note: This website listing is not associated with Hansgrohe or its parent company. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Hansgrohe does not provide support services directly through this website. For any questions or concerns about Hansgrohe products, contact their customer service representative directly.