Category: Retail Stores Customer Service Information – Reviews

Retail stores frequently hide their customer service phone numbers. Customerservicenumbers.com lists most major retailers and stores on the website.

  • DSW Customer Service, Returns, VIP and Complaints

    DSW customer service can help with online orders, returns, refunds, store pickup, delivery, DSW VIP Rewards, gift cards, accessibility concerns, and store complaints. Use the routing information below to reach the correct DSW or Designer Brands contact.

    DSW Customer Service Phone Number and Contact Options

    DSW is the primary U.S. retail concept of Designer Brands Inc. The Designer Brands corporate switchboard is intended for corporate and administrative matters; it is not the preferred number for routine DSW orders, returns, refunds, rewards, or store-service problems.

    Choose the Correct DSW Support Route

    • Individual store experience: Contact the store and ask for the store manager. This is normally the fastest route for an employee interaction, checkout concern, store purchase, local promotion, or completed in-store return.
    • Online order: Use DSW order status, live chat, email, or call 1-866-379-7463.
    • Return, exchange, or refund: Start through the official DSW Returns and Exchanges page.
    • Store pickup: Wait for the Ready for Pickup email. Contact the selected store or DSW customer service if the order is not ready, cannot be located, or contains the wrong item.
    • Shipping or missing package: Check DSW Order Status and the carrier tracking before contacting customer service.
    • DSW VIP Rewards: Use the DSW VIP account and terms pages or contact DSW customer service.
    • Gift card: Use the official gift-card balance and order-status tools. Do not post a gift-card number or PIN publicly.
    • Accessibility concern: Email customerservice@dsw.com or call 1-866-379-7463 and identify the affected page or accessibility barrier.

    Information to Have Ready

    • DSW order number or store receipt
    • Email address used for the order or DSW account
    • Store location and approximate purchase or visit date
    • Product name, item number, size, color, and brand
    • Shipping or return tracking number
    • Photos of damaged, defective, incorrect, or missing merchandise
    • Return receipt, drop-off receipt, or refund confirmation
    • DSW VIP account information when the issue involves points or rewards
    • Previous case number, chat transcript, or email correspondence
    • A clear description of the resolution requested

    DSW Returns, Exchanges, and Refunds

    DSW’s current central policy allows returns of most qualifying unworn, undamaged, or defective merchandise within 60 days. Bring the receipt or packing slip and keep the merchandise in returnable condition. Final-sale merchandise and other restricted items may not qualify.

    • In-store returns: DSW currently describes eligible in-store returns as free.
    • Returns by mail: DSW currently deducts $8.50 when its prepaid return label is used, regardless of the number of items in the package.
    • Refund processing: Allow time for DSW to receive and process a mailed return and for the bank or payment provider to post the credit.
    • Return evidence: Keep the return tracking number, drop-off receipt, item photographs, and confirmation email until the refund is complete.

    Return terms can change and some products or payment methods may have additional rules. Review the official return page before mailing merchandise or traveling to a store.

    Store Pickup and Curbside Questions

    Eligible in-stock orders may qualify for same-day in-store pickup when submitted by 6 p.m. local time or four hours before closing, whichever is earlier. Ship-to-store orders generally take longer. Wait until DSW sends the Ready for Pickup email before visiting the store.

    Bring the order confirmation and a valid government-issued ID. An alternate pickup person should be named during checkout and must also bring identification and the confirmation information. DSW does not currently publish a nationwide curbside-pickup guarantee, so contact the selected store if curbside assistance is needed.

    Shipping and Same-Day Delivery

    For shipped orders, review DSW order status, the shipping-confirmation email, and the carrier’s tracking information. Contact DSW if an order is delayed beyond its estimate, arrives damaged, contains the wrong item, or is marked delivered but cannot be located.

    Some products and locations qualify for same-day delivery when an eligible order is submitted by 2 p.m. local time. Same-day delivery is fulfilled by a third-party provider and depends on store inventory, location, weather, and provider capacity. DSW shares necessary order and contact information with the provider to complete the delivery. Same-day-delivery merchandise remains subject to DSW’s standard return policy.

    DSW VIP Rewards

    DSW VIP is a free loyalty program. Current benefits include free ground shipping and points on qualifying purchases. Current program terms state that 100 points generate a $5 reward and that rewards generally expire after 75 days.

    Club members earn one point per qualifying dollar. Gold status begins after more than $200 in qualifying calendar-year spending, while Elite status begins after more than $500 and currently earns two points per qualifying dollar. Returns can reduce points, and a reward used on a returned purchase may not be reissued. Review the current DSW VIP terms because thresholds, exclusions, and benefits can change.

    DSW Gift Cards

    DSW sells physical and electronic gift cards through its official gift-card site. Customers can check a DSW gift-card balance online.

    Use DSW customer service for a merchandise order purchased with a gift card. Use the gift-card site’s order-status and support routes when the problem concerns delivery of a physical or electronic gift card. Never post the complete gift-card number, PIN, recipient email address, or purchase receipt in a public review.

    DSW Credit Card and Payment Support

    DSW’s current shopping and VIP pages do not advertise an application for a new DSW-branded credit card. Older DSW Visa account pages identify Comenity Bank as the issuer. If you have an existing or legacy account, use the issuer information shown on your latest statement or official account notice for payments, billing, fraud, replacement cards, or account access.

    DSW customer service handles merchandise orders, returns, rewards, promotions, and shopping problems. A card issuer handles the underlying credit account. Do not send credit-card payments to DSW customer service or the Designer Brands corporate address unless your current statement specifically instructs you to do so.

    Defective Products and Warranty Questions

    DSW’s return policy covers qualifying defective merchandise within the applicable return period. Save the receipt and take clear photographs of the product, label, soles, stitching, packaging, and defect.

    DSW does not publish one universal manufacturer warranty covering every brand it sells. Brand warranties vary. If a problem occurs outside DSW’s return period, ask DSW whether the item should be reviewed by DSW or by the manufacturer. If the product was purchased from another retailer, begin with that seller.

    Marketplace Sellers, Delivery Providers, and Shoe Repair

    DSW does not publish a separate third-party marketplace-seller support route for ordinary DSW.com orders. Start with DSW customer service unless the order confirmation identifies another seller or service provider.

    Same-day delivery is performed by an outside delivery provider. Shoe and bag repair services promoted by DSW are performed through Cobblers Direct. Customers can review the DSW shoe-repair page and contact the participating store about drop-off, pricing, timing, repair status, and pickup. Repair-service terms should not be assumed to match DSW’s normal merchandise return policy.

    Accessibility Support

    DSW asks customers with website-accessibility questions to email customerservice@dsw.com or call 1-866-379-7463. Identify the page, feature, device, browser, and assistive technology involved and describe what information or function could not be accessed.

    Fake DSW Websites and Impersonation Risks

    DSW identifies dsw.com as its legitimate shopping website. Be cautious with misspelled domains, unrealistic clearance prices, social-media advertisements, fake refund messages, unofficial support numbers, and websites requesting passwords, verification codes, gift-card numbers, or remote access to a device.

    Report a suspicious DSW website to 1-866-379-7463 or customerservice@dsw.com. If payment information was exposed or an unauthorized charge appears, also contact the relevant bank or payment provider promptly.

    How to Escalate a DSW Complaint

    1. For a store-specific issue, contact the store and ask for the store manager.
    2. For an online order, return, refund, rewards, gift-card, delivery, or website issue, call 1-866-379-7463, use live chat, or email DSW.
    3. Provide the order number or receipt, store location, item details, tracking, photographs, and the resolution requested.
    4. Ask for a case or reference number and record the date, time, representative, promised action, and follow-up date.
    5. If the first response does not resolve the concern, ask for a supervisor review and keep the complaint attached to the existing case.
    6. If written escalation is necessary, send copies—not original receipts or irreplaceable documents—to DSW Customer Service, 810 DSW Drive, Columbus, OH 43219.

    The Designer Brands switchboard at 1-614-237-7100 is primarily a corporate contact. Calling headquarters does not guarantee that a retail complaint will receive executive review or bypass DSW customer service.

    DSW Customer Service Reviews

    This page currently displays 0 out of 5 stars based on 0 reviews. The displayed 0/5 means that no ratings have been submitted; it is not a zero-star customer verdict. There are no visible reviews from which to summarize a positive or negative customer-service trend.

    Frequently Asked Questions

    What is the DSW customer-service phone number?

    Call DSW customer service at 1-866-379-7463.

    What are DSW customer-service hours?

    DSW lists Monday-Friday, 7 a.m.-10 p.m. ET; Saturday, 10 a.m.-10 p.m. ET; and Sunday, 12 p.m.-9 p.m. ET.

    How do I email DSW?

    Email customerservice@dsw.com.

    How long do I have to return a DSW purchase?

    DSW’s current central policy provides 60 days for most qualifying returns. Merchandise generally must be unworn and undamaged unless it is being returned as defective. Exclusions may apply.

    Does DSW charge for mail returns?

    DSW currently deducts $8.50 when its prepaid mail-return label is used. Eligible in-store returns are described as free.

    Can I return a DSW online order to a store?

    Eligible online purchases can generally be returned to a U.S. DSW store. Bring the merchandise, receipt or packing slip, and applicable payment information.

    Can someone else collect my DSW pickup order?

    Yes, when an alternate pickup person is named during checkout. The person collecting the order must have valid identification and the order confirmation information.

    Does DSW offer curbside pickup?

    DSW currently promotes in-store pickup but does not publish a nationwide curbside guarantee. Contact the selected store about location-specific assistance.

    Who owns DSW?

    DSW Designer Shoe Warehouse is operated by Designer Brands Inc., a publicly traded footwear and accessories company headquartered in Columbus, Ohio.

    Does DSW have a store credit card?

    DSW’s current shopping pages do not promote a new DSW-branded credit-card application. Older DSW Visa accounts were issued by Comenity Bank. Existing account holders should follow their current statement or issuer notice.

    Can CustomerServiceNumbers.com process my DSW return or refund?

    No. CustomerServiceNumbers.com cannot access DSW accounts, orders, rewards, gift cards, returns, refunds, pickup orders, or credit accounts. Contact DSW or the appropriate payment provider directly.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. This page distinguishes DSW customer service, individual store management, online-order support, outside service providers, payment issuers, and the Designer Brands corporate office so readers can choose the correct route.

    Privacy Warning

    Do not post complete order or return numbers, tracking numbers, receipt barcodes, account email addresses, telephone numbers, home addresses, DSW VIP numbers, gift-card numbers or PINs, payment-card information, passwords, verification codes, or private employee information in a public review.

    Share Your Experience

    Have you contacted DSW about an online order, store purchase, return, refund, pickup, delivery, DSW VIP reward, gift card, accessibility concern, defective product, shoe repair, or store complaint? Share the support route you used, the approximate date, what happened, and whether the problem was resolved.

    Page Update Note

    This DSW customer-service page was reviewed and updated on July 30, 2026, with the current customer-service hours, 60-day return guidance, mail-return charge, pickup and same-day-delivery distinctions, DSW VIP information, gift-card route, accessibility contact, corporate ownership, headquarters information, and fake-website warning.

    Disclaimer

    CustomerServiceNumbers.com is an independent customer-information and review website. It is not affiliated with DSW Designer Shoe Warehouse, Designer Brands Inc., Comenity Bank, Cobblers Direct, any delivery provider, or any DSW store.

    Phone numbers, hours, return rules, fees, rewards, shipping services, pickup availability, gift-card terms, repair services, accessibility options, and company information can change. Verify important details directly with DSW, the relevant store, service provider, manufacturer, or payment issuer before returning merchandise, mailing documents, making a payment, or traveling to a location.

  • Reach Dress Barn Customer Service – Reviews And Complaints

    Before shopping at Dress Barn, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Dress Barn is a fashion retailer offering a range of women’s clothing, including dresses, tops, and accessories.

    How to Contact Dress Barn

    You can reach Dress Barn customer service using the following details:

    • Phone Number: 1-800-373-7722
    • Email Support: Dress Barn offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 9 PM ET
    • Corporate Address: Dress Barn, 933 MacArthur Blvd, Mahwah, NJ 07430
    • Website: https://www.dressbarn.com/

    Dress Barn Customer Support Reviews and Complaints

    When considering shopping at Dress Barn, it’s helpful to review their customer service feedback. Dress Barn competes with other women’s fashion retailers like Lane Bryant, Ann Taylor, and Chico’s. Customer reviews often highlight the affordability, style variety, and quality of Dress Barn’s clothing. However, some complaints focus on issues related to customer service, product availability, and returns.
    Comparing Dress Barn with other fashion retailers can help you determine which offers the best products, pricing, and customer support for your wardrobe needs. Evaluating customer reviews and complaints is an important step in making an informed decision about where to shop.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Dress Barn.

    Note: This website listing is not associated with Dress Barn. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Dress Barn does not provide support services directly through this website. For any questions or concerns about Dress Barn products or services, contact their customer service representative directly.

  • Dollar Tree Customer Service, Store Complaints, Returns and Orders

    Dollar Tree customer service can help with store complaints, online orders, returns, refunds, exchanges, pickup orders, delivery questions, gift cards, product issues, account help, and corporate feedback. For the fastest help, use the support route that matches your issue and keep your receipt, order number, store location, gift-card details, or delivery confirmation ready.

    How to Contact Dollar Tree Customer Service

    Choose the Correct Dollar Tree Support Route

    Store Complaints and In-Store Purchases

    For issues involving a specific Dollar Tree store, start with the store manager when possible. This may include cashier complaints, employee concerns, messy aisles, out-of-stock items, product issues, long checkout lines, pricing questions, receipt problems, or return/exchange concerns.

    If the store cannot resolve the issue, call 1-877-530-8733 or use Dollar Tree’s official customer service page. Include the store address, visit date, approximate time, receipt details, and the resolution you are requesting.

    Online Orders

    For DollarTree.com orders, order tracking, missing items, damaged items, incorrect products, payment issues, account problems, or online checkout errors, use the online order support page or call 1-877-530-8733. Keep your order number, account email, shipping address, and item details ready.

    Returns, Refunds, and Exchanges

    Dollar Tree return rules can vary depending on whether the purchase was made in-store or online. In-store purchases may be eligible for exchange or refund with the original receipt, while online purchases are generally final sale. Gift cards and prepaid financial cards are not usually refundable or exchangeable. Always review Dollar Tree’s official return policy before assuming an item qualifies.

    In-Store Pickup

    For in-store pickup problems, missing pickup emails, delayed pickup orders, incorrect items, or pickup-location issues, use Dollar Tree’s in-store pickup help page or call customer service. Bring your order confirmation, pickup email, photo ID, and payment details when picking up an order.

    Same-Day Delivery

    Dollar Tree same-day delivery may be handled through a third-party delivery service. If your order was placed through Instacart, Uber Eats, or another delivery platform, refund and delivery questions may need to start with that platform. Keep your delivery confirmation, receipt, screenshots, and driver/order details.

    Gift Cards

    For Dollar Tree gift-card balance, activation, missing value, redemption, or online gift-card questions, use Dollar Tree’s gift-card help page or call 1-877-530-8733. Keep the physical or digital gift card, purchase receipt, activation receipt, and email confirmation until the issue is resolved.

    Product Issues and Recalls

    For product-quality concerns, defective items, food concerns, toy issues, safety concerns, or recall questions, save the product packaging, receipt, barcode, lot number, and photos. Use Dollar Tree’s customer service page and choose the most accurate support topic.

    What to Have Ready Before Contacting Dollar Tree

    • Store address, city, state, or store number
    • Date and approximate time of your visit
    • Receipt number, transaction number, or purchase amount
    • DollarTree.com order number or account email
    • Pickup confirmation or delivery confirmation
    • Product name, SKU, barcode, lot number, or packaging details
    • Gift-card number and purchase receipt only when contacting Dollar Tree directly
    • Photos or screenshots, when appropriate
    • The resolution you want, such as refund, exchange, replacement, corrected order, account help, or store follow-up

    Common Reasons Customers Contact Dollar Tree

    • Store complaint or employee concern
    • Return, refund, or exchange question
    • Online order status or missing shipment
    • Damaged, missing, incorrect, or defective item
    • In-store pickup problem
    • Same-day delivery issue
    • Gift-card balance, activation, or missing value
    • Incorrect price or promotion issue
    • Product safety, recall, food, toy, or quality concern
    • Account login, password, or website checkout problem
    • Bulk order, tax-exempt order, or business order question
    • Corporate complaint or unresolved store issue

    How to File a Dollar Tree Store Complaint

    1. Speak with the store manager or shift manager if the issue needs immediate attention.
    2. Save your receipt, order confirmation, pickup confirmation, delivery confirmation, or product packaging.
    3. Write down the store address, date, time, and details while they are fresh.
    4. Call 1-877-530-8733 or use Dollar Tree’s official customer service page.
    5. Explain whether the issue is about a store visit, online order, pickup, delivery, gift card, product, return, or refund.
    6. Ask for a case number, written response, refund confirmation, replacement confirmation, or store follow-up when appropriate.

    Dollar Tree and Family Dollar Support

    Dollar Tree and Family Dollar should now be treated as separate support topics. Dollar Tree completed the sale of Family Dollar in 2025, so Family Dollar complaints, receipts, store issues, and customer-service questions should be routed through Family Dollar’s own customer-service page rather than assuming Dollar Tree support handles them.

    Dollar Tree Pricing Note

    Dollar Tree is no longer an “everything is $1” or “everything is $1.25 or less” retailer. Many everyday items may still be low-priced, but Dollar Tree has expanded multi-price merchandise in many stores. Check shelf tags, item labels, online product pages, and receipts before assuming every item is the same price.

    Dollar Tree Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently shows a 3.0 out of 5 rating for Dollar Tree based on 1 published review. The visible review is older and mentions a cashier/customer-service issue.

    Because the review sample is small and old, this page should not claim broad customer-service trends. If you have contacted Dollar Tree customer service, visited a Dollar Tree store, placed an online order, used in-store pickup, requested a return, or had a gift-card issue, you can leave a review below. Helpful reviews mention the store location, support route used, the issue, how long it took to receive help, and whether Dollar Tree resolved the problem.

    Privacy Warning for Dollar Tree Reviews

    Do not post private information in a public review. Avoid sharing full payment-card numbers, gift-card numbers, account passwords, verification codes, home addresses, phone numbers, employee personal information, full order screenshots, or receipt photos that show private account or payment details.

    For payment, gift-card, online order, return, delivery, pickup, product-safety, or account-specific issues, contact Dollar Tree directly through its official phone number, customer service page, website, or store support route.

    How to Escalate a Dollar Tree Complaint

    • For urgent store issues: Ask for the store manager or shift manager while you are at the location.
    • For unresolved store complaints: Contact Dollar Tree customer service with the store location, receipt, visit date, and requested resolution.
    • For online orders: Use order support and keep your order number, account email, shipping information, and item details ready.
    • For returns or refunds: Review the official return policy and keep the original receipt, packaging, and payment method.
    • For pickup or delivery issues: Save confirmation emails, screenshots, and delivery-platform messages.
    • For gift-card problems: Keep the card, activation receipt, and purchase receipt until the issue is resolved.
    • For corporate complaints: If customer service does not resolve the issue, use Dollar Tree corporate office information and keep your documentation organized.

    Related Customer Service Numbers Pages

    Frequently Asked Questions About Dollar Tree Customer Service

    What is Dollar Tree’s customer service phone number?

    Dollar Tree customer service can be reached at 1-877-530-TREE or 1-877-530-8733.

    What are Dollar Tree customer-service hours?

    Dollar Tree’s online order-support page lists customer order support representatives as available Monday through Sunday, 6:00 a.m. to 2:00 a.m. ET.

    How do I complain about a Dollar Tree store?

    Start with the store manager when possible. If the issue is not resolved, call 1-877-530-8733 or use Dollar Tree’s official customer service page. Include the store location, visit date, time, receipt, and issue details.

    How do I contact Dollar Tree about an online order?

    Use Dollar Tree’s online order support page or call 1-877-530-8733. Have your order number and account email ready.

    Can I return items to Dollar Tree?

    Dollar Tree’s return rules depend on the purchase type and whether you have the original receipt. Check the official return policy before assuming an item qualifies for refund or exchange.

    Are Dollar Tree online orders final sale?

    Dollar Tree’s return policy says online purchases are final sale. Contact customer order support if an online order arrives damaged, missing, or incorrect.

    Is everything at Dollar Tree $1.25 or less?

    No. Dollar Tree has expanded multi-price items in many stores, including higher-priced merchandise. Always check shelf tags, product pages, and receipts.

    Does Dollar Tree still own Family Dollar?

    No. Dollar Tree completed the sale of Family Dollar in 2025. Use Family Dollar’s own customer-service page for Family Dollar store complaints or order questions.

    Where is Dollar Tree corporate headquarters?

    Dollar Tree, Inc. lists its corporate headquarters at 500 Volvo Parkway, Chesapeake, VA 23320. The corporate office phone number is 1-757-321-5000.

    Can I leave a Dollar Tree review on this page?

    Yes. You can leave a Dollar Tree customer service review below. Do not include private payment, gift-card, account, employee, order, receipt, or personal contact information in a public review.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, complaint routes, and review resources since 2004. This Dollar Tree page is designed to help customers find the correct support route for store complaints, online orders, returns, refunds, exchanges, gift cards, pickup, delivery, product concerns, and corporate complaints.

    Share Your Dollar Tree Customer Service Experience

    Have you contacted Dollar Tree customer service or visited a Dollar Tree store with a problem? Share your experience below to help other customers understand what worked, what did not, and which support route helped resolve the issue.

    Page Update Note

    This page was updated with current Dollar Tree customer service, online order, return, gift card, pickup, delivery, corporate office, pricing, Family Dollar ownership, review, privacy, and escalation information. Contact options can change, so always confirm important payment, order, return, product, gift-card, pickup, delivery, or account details through Dollar Tree’s official website or customer service page.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Dollar Tree, Inc., Dollar Tree Stores, Dollar Tree Canada, Family Dollar, any Dollar Tree location, any delivery provider, or any payment, gift-card, product, or service provider connected with Dollar Tree. This page is provided for informational and consumer-feedback purposes only. Customer reviews are submitted by users and reflect their own experiences. Contact Dollar Tree directly for account-specific, payment-specific, gift-card, product, pickup, delivery, return, refund, online order, or store-service issues.

  • Dollar General Customer Service Phone Number & Complaints

    Dollar General Customer Service Phone Number, Store Help, Orders, and Complaints

    Dollar General customers often contact customer service for store complaints, online order problems, missing or incorrect items, DG app issues, digital coupons, DG Pickup, DG Delivery, returns, refunds, gift cards, product concerns, and receipt or pricing questions. Dollar General is a nationwide discount retailer with local stores, online shopping, delivery options, and digital savings tools.

    For most in-store issues, the local Dollar General store should be contacted first. For app, website, online order, delivery, coupon, account, gift card, or unresolved store complaints, use Dollar General customer service.

    Verified Dollar General Customer Service Contact Information

    Legacy number note: Some older listings show 1-877-463-1553 for Dollar General customer service. The current official Dollar General support information points customers to 1-800-678-9258, email support, and the Help Center, so use the 1-800 number first.

    Choose the Correct Dollar General Support Route

    For Local Store Issues

    Contact the local Dollar General store first for issues involving store hours, store pickup, item availability, local pricing signs, receipt questions, employee interactions, store cleanliness, or an in-store return. Use the store locator to confirm the exact location before calling or visiting.

    For Online Orders or Missing Items

    Use Dollar General Order Help if an online order is missing, incorrect, damaged, delayed, or marked delivered but not received. Dollar General may ask for your order number, email address, delivery address, tracking details, and photos of damaged or incorrect merchandise.

    For DG App, Digital Coupons, and myDG Account Issues

    Use the Help Center or customer service if your DG app will not load, digital coupons do not apply, cash back does not appear, your account cannot be accessed, or your phone number is not recognized at checkout. Screenshots may help, but do not post account screenshots publicly.

    For DG Pickup, DG Delivery, DoorDash, or Uber Eats Orders

    For DG Pickup, start with the local store if the order was marked ready but cannot be located. For third-party delivery orders, check whether Dollar General, DoorDash, Uber Eats, or another delivery partner controls the refund or delivery investigation. If the charge appears on your card but the order was never received, keep the order confirmation and contact the correct support route quickly.

    For Gift Cards and Reloadable Cards

    For gift card balance, activation, or redemption questions, use Dollar General’s gift card tools or customer service. Do not share gift card numbers, PINs, barcode images, or receipt photos in public comments.

    For Product Quality, Safety, or Recall Issues

    If your concern involves a recalled product, food item, baby product, OTC health product, allergic reaction, injury, contamination, or safety concern, use Dollar General’s official support route and product recall information. For medical concerns, contact a healthcare professional or emergency services rather than relying on a retailer review page.

    What to Have Ready Before Contacting Dollar General

    • Store location, store number, city, and state
    • Date and approximate time of the visit
    • Receipt, transaction number, or last four digits of the payment card used
    • Order number, tracking number, or delivery partner details
    • DG account email or phone number used for digital coupons
    • Photos of damaged, incorrect, or defective items when needed
    • Gift card receipt or activation receipt, but not the full card number or PIN in public comments
    • A short explanation of what happened and the resolution you want

    Common Reasons Customers Contact Dollar General Customer Service

    • Missing, incorrect, damaged, or delayed online orders
    • Store complaint about service, cleanliness, safety, or stocking
    • Price at the register does not match the shelf tag or digital coupon
    • Refund, return, or exchange question
    • DG Pickup order unavailable or canceled
    • DG Delivery or third-party delivery problem
    • App, login, phone number, or myDG account issue
    • Digital coupon, cash back, or promotion did not apply
    • Gift card balance, activation, or redemption issue
    • Product quality, recall, damaged packaging, or food safety concern

    Dollar General Returns, Refunds, and Receipt Issues

    Dollar General return handling can depend on whether the purchase was made in store, through DG Pickup, through DG Delivery, online, or through a third-party delivery service. Bring the item, packaging, and receipt whenever possible. For DG Pickup orders, your pickup confirmation or order details may help serve as proof of purchase.

    If your issue involves a return without a receipt, a refund that has not appeared, or a return that was refused, ask the store or customer service to explain the specific policy that applies to your purchase type. Keep your receipt until the issue is fully resolved.

    Dollar General Pricing, Coupons, and App Support

    If a sale price, digital coupon, or cash back offer did not apply, save your receipt and take a clear photo of the shelf tag or promotion if it is safe to do so. Before contacting support, check that the item size, brand, quantity, expiration date, and coupon requirements match the offer. Many coupon issues happen when the product variation or purchase requirement does not match the coupon terms.

    Dollar General Gift Card and Payment Safety

    Gift card and payment complaints should be handled carefully. Do not post full gift card numbers, PINs, payment card details, reloadable card information, account logins, or receipt images in public reviews. If you believe a gift card was drained, not activated, or used fraudulently, contact Dollar General customer service and your payment card issuer as soon as possible.

    Scam, Fraud, and Privacy Warning

    Be cautious with fake Dollar General coupons, fake gift card surveys, social media giveaway scams, fake customer service numbers, and messages claiming you won a prize. Scammers may use Dollar General’s name to collect payment information, gift card numbers, or personal details.

    • Use DollarGeneral.com, the DG app, or official customer service before sharing account information.
    • Do not pay a fee to claim a prize, refund, coupon, or gift card.
    • Do not share verification codes with anyone who contacts you unexpectedly.
    • Do not post receipts, addresses, phone numbers, email addresses, gift card PINs, or payment details in public reviews.
    • If you see an unfamiliar Dollar General charge, contact your payment card issuer and review your recent DG orders.

    How to Escalate a Dollar General Complaint

    1. Start with the store or correct support route: Use the local store for in-store issues and Dollar General customer service for app, order, delivery, gift card, or online account problems.
    2. Document the issue: Save receipts, photos, order confirmations, emails, case numbers, and chat or email replies.
    3. Ask for a case number: If the issue cannot be resolved right away, ask Dollar General support for a reference number.
    4. Follow up in writing: Email support with a short summary of the issue, the store location, the transaction details, and the resolution requested.
    5. Use corporate office escalation only when needed: For unresolved store complaints, repeated failed attempts, safety concerns, or executive-level feedback, use the Dollar General corporate office page linked below.

    What to Expect When Contacting Dollar General

    Dollar General may ask for your receipt, store location, order number, account email, phone number, or photos related to the problem. Some issues can be resolved by the local store, while online order, delivery, coupon, and payment problems may require customer service follow-up. Refund timing may also depend on the payment method, bank, delivery partner, or whether the order was processed online or in store.

    Dollar General Customer Service FAQ

    What is the Dollar General customer service phone number?

    The current Dollar General customer service phone number is 1-800-678-9258.

    What email should I use for Dollar General customer service?

    Dollar General lists customercare@dollargeneral.com for customer service inquiries.

    Should I call the local Dollar General store or corporate customer service?

    Call or visit the local store first for store-specific issues such as shelf prices, receipts, returns, store pickup, employee interactions, and item availability. Use customer service for app, online order, delivery, account, gift card, or unresolved complaints.

    Can Dollar General help with DoorDash or Uber Eats delivery problems?

    It depends on who processed the order and payment. If a third-party delivery service handled the transaction, that service may control refunds or delivery investigations. Keep your order confirmation and contact both the delivery partner and Dollar General if needed.

    How do I report a Dollar General pricing or coupon issue?

    Keep your receipt, save the coupon details, and contact the store or Dollar General customer service. Be ready to explain the item, store location, date, shelf tag, and promotion that did not apply.

    Is CustomerServiceNumbers.com affiliated with Dollar General?

    No. CustomerServiceNumbers.com is independent and is not affiliated with Dollar General Corporation.

    Dollar General Customer Service Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently does not have enough live Dollar General reviews on this page to summarize reliable CSN-specific customer sentiment. The live review section shows 0 out of 5 stars based on 0 reviews. If reviews are added later, this section can be updated to summarize real CSN review themes such as store service, pricing, app issues, refunds, delivery, returns, product availability, or gift card problems.

    Related Customer Service Resources

    Page Update Note

    Page updated on June 28, 2026. This update refreshed Dollar General customer service contact details, order-help routing, store complaint guidance, coupon/app support, gift card privacy warnings, escalation steps, related resources, and CSN review handling.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and not affiliated with Dollar General. The goal of this page is to help consumers find the right support route, compare service experiences, and share reviews without exposing private account, payment, receipt, or gift card information.

    Share Your Experience with Dollar General

    If you contacted Dollar General customer service, dealt with a local Dollar General store, had a DG app issue, experienced a coupon or pricing problem, used DG Pickup or DG Delivery, or needed help with a return, refund, gift card, or product complaint, you can share your experience below.

    Privacy reminder: Do not include receipt images, order numbers, tracking numbers, gift card numbers, PINs, payment card details, account passwords, phone numbers, email addresses, home addresses, medical details, or screenshots that show private information.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is an independent consumer information and review website. This page is not affiliated with, endorsed by, or operated by Dollar General Corporation. Contact details are provided for informational purposes and may change. Always verify sensitive account, payment, order, return, gift card, or safety information through official Dollar General channels.

  • Reach Dillard’s Customer Service – Reviews And Complaints

    Before shopping at Dillard’s, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Dillard’s is a department store chain offering a wide range of clothing, accessories, beauty products, and home goods.

    How to Contact Dillard’s

    You can reach customer service using the following details:

    • Phone Number: 1-800-345-5273
    • Email Support: support through their online contact form available on their website.
    • Customer Service Hours: Monday – Saturday, 7 AM – 10 PM CT; Sunday, 10 AM – 8 PM CT
    • Corporate Address: Dillard’s Inc., 1600 Cantrell Road, Little Rock, AR 72201
    • Website: https://www.dillards.com/

    Dillard’s Customer Support Reviews and Complaints

    When considering shopping at Dillard’s, it’s helpful to review their customer service feedback. Dillard’s competes with other department stores like Macy’s, Nordstrom, and JCPenney. Customer reviews often highlight the quality of Dillard’s product selection, in-store shopping experience, and online ordering process. However, some complaints focus on issues related to customer service, returns, and shipping.
    Comparing Dillard’s with other department stores can help you determine which offers the best products, pricing, and customer support for your shopping needs. Evaluating customer reviews and complaints is an important step in making an informed decision about where to shop.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Dillard’s.

    Note: This website listing is not associated with Dillard’s. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Dillard’s does not provide support services directly through this website. For any questions or concerns about Dillard’s products or services, contact their customer service representative directly.

  • DICK’S Sporting Goods Customer Service, Returns and Complaints

    DICK’S Sporting Goods customers can contact the company for help with store purchases, online orders, returns, refunds, shipping, pickup, delivery, ScoreCard, credit cards, gift cards, product warranties, protection plans, accessibility, and unresolved complaints. The correct support route depends on the purchase, store, product, payment method, and service involved.

    DICK’S Sporting Goods Customer Service Phone Numbers

    DICK’S currently confirms telephone and online chat support through its Help Desk but does not clearly publish one fixed schedule for all live representatives. Department, holiday, chat, and store hours may differ.

    DICK’S Sporting Goods Online Support

    Choose the Correct DICK’S Support Route

    Online Orders and Cancellations

    Use DICK’S customer service or the signed-in order page for order-status questions, cancellations, billing problems, incorrect items, damaged products, split shipments, or delayed deliveries.

    DICK’S generally allows an eligible order to be canceled for only 30 minutes after placement. Contact customer service immediately or use the available self-service cancellation option. After that window closes, the order may need to be delivered or picked up and then returned under the applicable return policy.

    Individual DICK’S Store Complaints

    Contact the individual store for an in-store purchase, local inventory question, receipt, employee interaction, equipment service, pickup issue, return decision, or store-specific complaint. Ask for the store manager when the first employee cannot resolve the issue.

    DICK’S corporate customer service may document and escalate an unresolved complaint, but the local manager is usually best positioned to review store records, inventory, service work, pickup details, and employee interactions.

    Store and Curbside Pickup

    DICK’S advertises free one-hour pickup for qualifying products at participating stores. Inventory, order volume, verification, store hours, product type, and holidays can affect preparation time. Wait for the ready-for-pickup message before visiting.

    For a pickup problem, contact the selected store with the pickup confirmation available. Do not publish the order number, barcode, pickup code, or customer contact information in a public review.

    Shipping and Same-Day Delivery

    Check the DICK’S order page and carrier tracking before reporting a missing delivery. Confirm whether the order was divided into multiple shipments and check the delivery address, household members, neighbors, porch, mailbox, reception desk, or package room.

    Same-day delivery may be fulfilled by an outside delivery provider. Contact DICK’S about the retail order, missing merchandise, incorrect product, or refund. Delivery-driver location, handoff, or service complaints may also require review by the delivery provider shown in the order.

    ScoreCard and ScoreCard+

    ScoreCard is DICK’S loyalty program. Members generally earn one point for every qualifying dollar and receive a $10 Reward for every 300 points. Use the ScoreCard account or DICK’S customer service for missing points, duplicate accounts, rewards, account access, or purchase-credit questions.

    ScoreCard+ is a separate paid membership offering additional benefits. ScoreCard+ members can call 1-866-313-6777 for dedicated assistance. Membership fees, benefits, exclusions, renewal terms, and eligibility can change.

    DICK’S Credit Card and DICK’S Mastercard

    The DICK’S Credit Card and DICK’S Mastercard are issued and serviced by Synchrony Bank. Contact Synchrony at 1-877-417-1324 for billing statements, payments, due dates, interest, account access, credit limits, lost or stolen cards, disputes, or closing the credit account.

    DICK’S customer service handles the separate ScoreCard membership. Closing a Synchrony credit-card account does not automatically close the customer’s ScoreCard account.

    Gift Cards and eGift Cards

    Use the official gift-card page or call 1-877-846-9997 for balance, activation, redemption, or online gift-card order problems. DICK’S gift cards are generally nonrefundable, cannot be redeemed for cash except where required by law, and cannot be used to pay a credit-card balance.

    Do not publish a gift-card number or PIN. Report a suspected gift-card scam promptly and keep the purchase receipt and card packaging.

    Affirm and Afterpay

    Contact DICK’S about the merchandise order, shipment, cancellation, return, or refund. Contact Affirm or Afterpay about approval, account access, scheduled installments, late payments, or the separate financing agreement.

    A DICK’S return may take time to appear in a financing account. Continue monitoring scheduled payments and confirm that the financing provider received the return credit.

    Product Warranties and Protection Plans

    Start with DICK’S when a product is damaged, defective, incorrect, or within the store return period. After that period, DICK’S may direct the customer to the product manufacturer or a No Sweat Protection Plan administrator.

    Keep the receipt, product model, serial number, packaging, photographs, warranty documents, protection-plan details, and claim correspondence. Do not publish serial numbers or claim numbers in a public review.

    Assembly, Installation and Store Services

    Some DICK’S locations offer bicycle assembly, golf services, equipment services, fitness-equipment delivery, or other specialty work. Service availability varies by location and may involve a third-party provider.

    Contact the store that accepted the product or arranged the service. For third-party delivery or installation, keep the work order, provider name, appointment details, photographs, and promised completion information. Escalate unresolved retail-service issues through DICK’S customer service.

    Third-Party and Marketplace Purchases

    If a DICK’S product was purchased through another retailer, online marketplace, resale platform, or third-party seller, that seller generally controls the order, payment, shipment, return, and refund. DICK’S may be unable to locate or refund a transaction it did not process.

    Manufacturer warranties may still apply to eligible products, but proof of purchase and authorized-retailer requirements can affect coverage.

    Accessibility Support

    Customers experiencing difficulty using DICKS.com with a screen reader or other assistive technology can call 1-877-846-9997. Explain the page, feature, browser, device, and assistive technology involved.

    For accessibility at a physical store, contact the store manager first and ask customer service to document and escalate an unresolved concern.

    DICK’S Sporting Goods Return and Refund Policy

    DICK’S generally must receive an eligible return within 90 days of an in-store purchase or the original shipment date. The product must meet the return requirements for its category, and important exceptions apply.

    General Return Guidance

    • Keep the original receipt, order confirmation, or another valid proof of purchase.
    • Eligible purchases may generally be returned to a DICK’S Sporting Goods store.
    • Bring the original credit card or gift card when requested.
    • Online returns may also be started through the applicable return process.
    • Refunds normally return to the original payment method when possible.
    • Return approval can depend on product condition, category, proof of purchase, and timing.

    Important Return Exceptions

    • Opened or unsealed products: Certain football helmets, air beds, electronic scooters and bicycles, face coverings, ice rinks, portable lavatories, and other listed products cannot be returned after the package or factory seal is opened.
    • Electronics: Generally must include the original packaging, manuals, parts, and accessories.
    • Unused assembled bicycles: May have a return period as short as 24 hours after purchase or pickup.
    • Customized products: May be nonreturnable unless damaged, defective, or incorrect.
    • Used, demo, refurbished, or specialized products: May have shorter windows or exchange-only rules.
    • Protection-plan and manufacturer claims: May need to be filed with the plan administrator or manufacturer instead of processed as a store return.

    Review the current DICK’S return policy for the exact product before opening, assembling, using, customizing, or discarding its packaging.

    Missing Receipt or Refund

    If the receipt is missing, contact DICK’S customer service or use chat to ask whether a copy can be located. A return without valid proof of purchase may receive different treatment or may be declined.

    Keep the return receipt, carrier tracking, refund confirmation, payment method, and any customer-service case number until the refund appears. Banks, Synchrony, Affirm, Afterpay, and gift-card systems may require additional processing time after DICK’S issues a credit.

    How to Escalate a DICK’S Sporting Goods Complaint

    1. Identify whether the problem involves a store, online order, delivery, pickup, return, ScoreCard, credit card, gift card, financing provider, warranty, protection plan, or service provider.
    2. Gather the purchase date, store location, product information, receipt or order details, photographs, tracking, return documentation, and previous correspondence.
    3. Contact the local manager for a store-specific problem or DICK’S customer service for an online order, account, or company-level issue.
    4. Explain the exact resolution requested, such as a refund, replacement, missing-points correction, delivery investigation, service repair, or manager review.
    5. Request a case or reference number and save the chat, email, return receipt, or call details.
    6. Ask for a supervisor or the appropriate specialty team if the first contact cannot resolve the issue.
    7. Contact Synchrony, Affirm, Afterpay, a manufacturer, protection-plan administrator, or service provider separately when that company controls the disputed account or claim.

    Corporate correspondence is best reserved for documented unresolved problems after the store, customer-service, payment, warranty, or service-provider routes have been attempted.

    DICK’S Sporting Goods Corporate Office and Ownership

    DICK’S Sporting Goods, Inc.
    345 Court Street
    Coraopolis, PA 15108
    Corporate phone: 1-724-273-3400

    DICK’S Sporting Goods, Inc. is a publicly traded company. Its DICK’S business includes DICK’S Sporting Goods, Golf Galaxy, Going Going Gone!, Public Lands, House of Sport, and GameChanger. DICK’S also owns the Foot Locker business, including Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos.

    The corporate headquarters is not a retail store, return counter, pickup location, warehouse, credit-card call center, warranty repair facility, or delivery provider.

    DICK’S Sporting Goods Fraud and Impersonation Warning

    Use DICKS.com, the official DICK’S app, verified store pages, Synchrony’s official account site, or telephone numbers published by DICK’S. Be cautious of imitation websites, fake clearance sales, fraudulent gift-card offers, counterfeit products, fake order-tracking messages, and social-media accounts claiming to guarantee limited-release products.

    Do not provide a password, one-time verification code, full payment-card number, bank login, gift-card PIN, or remote access to someone who contacts you unexpectedly. DICK’S gift cards should not be used to pay taxes, legal fees, fines, debts, or an unexpected caller.

    DICK’S Sporting Goods Customer Service FAQs

    What is the DICK’S Sporting Goods customer service phone number?

    Call DICK’S Sporting Goods customer service at 1-877-846-9997.

    What are DICK’S customer service hours?

    DICK’S currently confirms telephone and chat support through its Help Desk but does not clearly publish one fixed schedule for all live customer-service representatives. Availability may vary by department, contact method, and holiday.

    How long do I have to return a DICK’S purchase?

    DICK’S generally must receive an eligible return within 90 days of the store purchase or original shipment date. Product-specific exceptions and shorter return periods apply.

    Can I return an online purchase to a DICK’S store?

    Many eligible online purchases can be returned to a DICK’S Sporting Goods store with the required proof of purchase. Review the product-specific restrictions before visiting.

    How quickly can I cancel a DICK’S order?

    DICK’S generally provides a 30-minute cancellation window for eligible orders. After the window closes, the order may need to be returned after delivery or pickup.

    Who issues the DICK’S Credit Card?

    Synchrony Bank issues and services the DICK’S Credit Card and DICK’S Mastercard. Call 1-877-417-1324 for card-account support.

    How does DICK’S ScoreCard work?

    ScoreCard members generally earn one point per qualifying dollar and receive a $10 Reward for every 300 points. Terms, exclusions, and expiration rules apply.

    Does DICK’S own Foot Locker?

    Yes. DICK’S completed its acquisition of Foot Locker in September 2025. Foot Locker and its related banners continue operating under their respective brands.

    Who handles a product warranty?

    Start with DICK’S when the product is within the return period or arrived damaged, defective, or incorrect. Manufacturer warranties and protection plans may require a separate claim through the manufacturer or plan administrator.

    Related Sporting Goods Customer Service Pages

    Privacy Warning Before Posting a DICK’S Review

    Do not publish your order number, tracking number, pickup barcode, ScoreCard number, ScoreCard+ account details, DICK’S Credit Card number, Synchrony account information, gift-card number or PIN, payment information, Affirm or Afterpay details, warranty serial number, protection-plan claim number, password, verification code, home address, email address, telephone number, or other sensitive information.

    Avoid publishing an employee’s full name or personal information. CustomerServiceNumbers.com cannot access a DICK’S account, cancel an order, issue a refund, add ScoreCard points, service a Synchrony account, replace a gift card, approve a return, or process a warranty claim.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service phone numbers, complaint routes, company contacts, and customer reviews since 2004. We review current company support pages, policies, account routes, and reader experiences to help consumers identify the correct department. Contact details, hours, policies, ownership information, and program terms can change, so verify time-sensitive information directly with DICK’S.

    Share Your DICK’S Sporting Goods Experience

    Use the rating and comment form below to describe your own DICK’S Sporting Goods customer-service experience. Helpful reviews explain whether the issue involved a store, online order, delivery, pickup, return, refund, ScoreCard, credit card, gift card, warranty, protection plan, or equipment service; which support route was used; and whether the problem was resolved.

    Do not post a question expecting DICK’S to respond because this page is independent of DICK’S Sporting Goods.

    Page Update Note

    This page was updated on July 30, 2026, with current DICK’S customer-service and chat routes, corporate information, Foot Locker ownership, return and cancellation guidance, pickup and delivery support, ScoreCard and ScoreCard+ details, Synchrony credit-card support, gift-card information, warranty and protection-plan routing, accessibility assistance, and fraud precautions.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is an independent consumer-information and review website. It is not affiliated with, authorized by, or operated by DICK’S Sporting Goods, Inc., Foot Locker, Synchrony Bank, Affirm, Afterpay, any DICK’S store, delivery provider, manufacturer, warranty administrator, protection-plan administrator, or service provider. Contact information, hours, return rules, ScoreCard terms, credit-card servicing, gift-card terms, pickup availability, warranties, and other policies may change. Verify important information directly through DICKS.com or the company responsible for the specific account, purchase, or service.

  • Costco Customer Service Phone Number: Membership, Orders, Returns & Refunds

    Need help with a Costco membership, Costco.com order, delivery, return, refund, warehouse issue, Shop Card, pharmacy order, travel booking, warranty question, or account problem? This guide explains how to reach the Costco customer service phone number and how to choose the correct support route.

    Costco is a membership-based warehouse retailer offering groceries, household items, electronics, appliances, furniture, pharmacy services, travel, business center orders, online shopping, and Costco services. Because Costco support is divided by department, use the phone numbers and routing below before calling.

    Costco Customer Service Phone Numbers and Contact Options

    Costco Customer Service Hours

    • Costco.com Online Orders Phone Hours: Monday – Friday, 5 a.m. – 8 p.m. PT; Saturday – Sunday, 5 a.m. – 7 p.m. PT
    • Costco.com Online Orders Chat Hours: Monday – Friday, 5 a.m. – 8 p.m. PT; Saturday – Sunday, 5 a.m. – 7 p.m. PT
    • Membership and Warehouse Phone Hours: Monday – Friday, 6 a.m. – 6 p.m. PT; Saturday – Sunday, 8 a.m. – 5 p.m. PT
    • Membership and Warehouse Chat Hours: Monday – Friday, 6:30 a.m. – 5:30 p.m. PT; Saturday – Sunday, 8 a.m. – 5 p.m. PT
    • Costco Business Center Phone Hours: Monday – Friday, 6 a.m. – 5 p.m. PT
    • Costco Technical and Warranty Services: Monday – Sunday, 5 a.m. – 8 p.m. PT
    • Costco Mail Order Pharmacy: Monday – Friday, 5 a.m. – 7 p.m. PT; Saturday, 9:30 a.m. – 2 p.m. PT
    • Costco Travel: Monday – Friday, 5 a.m. – 7 p.m. PT; Saturday – Sunday, 6 a.m. – 5 p.m. PT

    Choose the Correct Costco Support Route

    For Costco.com Online Orders and Delivery Problems

    Call Costco.com customer service at 1-800-955-2292 if you need help with an online order, delivery appointment, missing package, damaged item, wrong item, Costco Logistics delivery, appliance delivery, furniture delivery, installation issue, return, refund, or order cancellation.

    For Membership and Warehouse Questions

    Call Costco Member Services at 1-800-774-2678 for membership renewals, membership cancellation, Executive Membership questions, household cards, address changes, warehouse issues, membership refunds, or help finding the right warehouse department.

    For Returns, Refunds, and Exchanges

    Use Costco customer service for online returns, warehouse return questions, refund status, replacement requests, damaged items, missing parts, or order issues. For warehouse purchases, the membership counter at your local Costco may be the fastest option.

    For Technical and Warranty Support

    Call Costco Technical and Warranty Services at 1-866-861-0450 for technical help with eligible electronics, appliances, TVs, computers, and covered products. Have your item number, serial number, order number, warranty details, and receipt ready.

    For Costco Mail Order Pharmacy

    Call Costco Mail Order Pharmacy at 1-800-607-6861 if you need help with prescription orders, refills, medication delivery, pharmacy account questions, or mail order pharmacy support.

    For Costco Travel

    Call Costco Travel at 1-877-849-2730 for vacation packages, rental cars, cruises, hotels, travel credits, booking changes, cancellations, and travel support.

    For Costco Business Center Orders

    Call Costco Business Center order support at 1-800-788-9968 for business delivery orders, Business Center availability, account questions, and commercial order support.

    For Costco Anywhere Visa by Citi

    Costco Anywhere Visa cards are serviced by Citi. For consumer cards, call 1-855-378-6467. For business cards, call 1-855-378-6468. Use Citi for card payments, billing, credit card statements, rewards, replacement cards, and card account questions.

    Information To Have Ready Before Contacting Costco

    • Your Costco membership number
    • The email address on your Costco.com account
    • Your Costco.com order number
    • Tracking number or delivery appointment details
    • Item number, product name, model number, or serial number
    • Photos of damaged, wrong, missing, or defective items
    • Warehouse location if the issue happened in store
    • Receipt, return confirmation, or refund confirmation
    • Shop Card number, if relevant
    • Prescription number for pharmacy questions
    • Travel booking number for Costco Travel questions
    • Payment date, order total, and last four digits of the payment card used
    • Prior case numbers, chat transcripts, or emails from Costco

    Common Reasons Customers Contact Costco

    • Costco membership questions
    • Executive Membership questions
    • Membership cancellation or refund
    • Costco.com order status
    • Delivery or installation problems
    • Missing or damaged online orders
    • Wrong item received
    • Returns and refunds
    • Appliance delivery issues
    • Furniture or large-item delivery problems
    • Technical and warranty support
    • Shop Card activation or balance questions
    • Costco Anywhere Visa questions
    • Pharmacy order questions
    • Costco Travel booking support
    • Business Center order support
    • Unrecognized Costco charges

    Costco Online Order and Delivery Help

    If your Costco.com order is delayed, damaged, missing, or marked delivered but not received, check your order status first. Some orders ship in multiple packages or use separate delivery scheduling through Costco Logistics.

    For online order problems, call 1-800-955-2292. For large-item deliveries, have your delivery date, appointment window, item number, order number, photos, and any delivery notes ready.

    Costco Membership Help

    Costco membership questions can include renewals, auto renewal, Executive Membership, membership cards, household cards, Business Memberships, address updates, membership cancellation, and membership refunds. Call 1-800-774-2678 or visit the membership counter at your local Costco warehouse.

    If your issue involves a specific warehouse department, such as pharmacy, optical, tire center, food court, hearing aid center, or membership desk, find your local warehouse and call the warehouse directly.

    Costco Returns and Refund Help

    Costco is known for a broad return policy, but some items have exceptions, limits, warranty rules, or category-specific return windows. Before returning an item, check whether it was purchased online or in a warehouse and whether the item requires a special return process.

    For Costco.com returns, start through your online account or call 1-800-955-2292. For warehouse purchases, the local membership counter may be the best route. Keep receipts, order confirmations, return labels, tracking numbers, and photos of product issues.

    Costco Shop Card and Gift Card Help

    If you need to activate a Costco Shop Card purchased on Costco.com, call 1-866-781-1014. If you have a Shop Card balance issue, missing Shop Card, promotional Shop Card question, or suspected Shop Card fraud, use Costco customer service and keep the card number, purchase receipt, and related emails available.

    Costco Scam and Fraud Warnings

    Be cautious with calls, texts, emails, social media messages, fake ads, or websites claiming to be from Costco. Costco has warned customers about known scams involving fake membership notices, fake gift card offers, fake surveys, fake rewards, fake delivery messages, and calls spoofing Costco phone numbers.

    Watch for these warning signs:

    • A message asks for your Costco password, full card number, or verification code
    • A caller claims to be Costco and says an account was opened in your name in another country
    • A fake message says you won a Costco gift card but must pay a fee first
    • A survey or reward message asks for personal or payment information
    • A fake delivery message asks you to click an unfamiliar link
    • A website looks like Costco but uses a misspelled or unfamiliar domain
    • A caller spoofs Costco’s membership, ecommerce, or corporate phone number

    If you suspect fraud, go directly to Costco.com or call a verified Costco customer service phone number. If payment information was exposed, contact your bank or card issuer right away.

    How To Escalate a Costco Customer Service Issue

    If your first contact with Costco does not resolve the issue, take these steps:

    1. Save your order confirmation, receipt, delivery confirmation, and return confirmation.
    2. Write down the date, time, department, and phone number you used.
    3. Ask for a case number, reference number, or written confirmation.
    4. For delivery problems, keep photos, tracking details, and delivery appointment notes.
    5. For damaged items, take photos of the item, packaging, shipping label, and damage.
    6. For membership issues, keep renewal, auto-renewal, or cancellation confirmations.
    7. For Shop Card issues, keep the card number, activation details, and purchase receipt.
    8. For Costco Anywhere Visa questions, contact Citi using the correct card support number.
    9. If the issue involves a local warehouse, ask for the warehouse manager or membership desk.
    10. Leave a factual review on CustomerServiceNumbers.com to help other Costco members understand your experience.

    Costco Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 1 live review for Costco with a 3.0 out of 5 rating. Because the live CSN review set is limited to one older review and does not provide enough current customer-service detail, there is not enough recent CSN feedback to summarize a Costco customer-service trend.

    If you have contacted Costco support, your review can help other members understand what to expect when calling the Costco customer service phone number or using chat for membership, online orders, delivery, returns, refunds, pharmacy, travel, warranty, Shop Card, or account support.

    Costco FAQ

    What is the Costco customer service phone number?

    For Costco.com online orders and Costco Logistics deliveries, call 1-800-955-2292. For Costco membership and warehouse support, call 1-800-774-2678.

    What is the Costco membership customer service phone number?

    The Costco membership customer service phone number is 1-800-774-2678. Use this number for membership renewals, membership changes, cancellations, household cards, and warehouse support.

    What is the Costco.com online order phone number?

    The Costco.com online order support number is 1-800-955-2292. Use this number for Costco.com orders, delivery issues, Costco Logistics, returns, refunds, and online order problems.

    How do I contact Costco Technical and Warranty Services?

    Call Costco Technical and Warranty Services at 1-866-861-0450 for technical help and warranty support on eligible products.

    What is the Costco Mail Order Pharmacy phone number?

    The Costco Mail Order Pharmacy phone number is 1-800-607-6861.

    What is the Costco Travel customer service number?

    The Costco Travel customer service number is 1-877-849-2730.

    How do I contact Costco Anywhere Visa by Citi?

    For Costco Anywhere Visa consumer cards, call Citi at 1-855-378-6467. For Costco Anywhere Visa business cards, call 1-855-378-6468.

    What is Costco’s corporate office phone number?

    Costco’s corporate office phone number is 1-425-313-8100. The corporate office address is Costco Wholesale Corporation, 999 Lake Drive, Issaquah, WA 98027.

    Does CustomerServiceNumbers.com provide Costco support?

    No. CustomerServiceNumbers.com is not affiliated with Costco and cannot access your membership, process refunds, replace orders, schedule deliveries, activate Shop Cards, manage pharmacy orders, or resolve travel bookings. This page provides contact guidance, issue-routing help, and a place to share reviews.

    Related Customer Service Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone number information, complaint resources, and company support details since 2004. CSN is a consumer-help resource that organizes contact information, review sections, issue-routing guidance, and practical tips for reaching the right support department.

    For wholesale retailers like Costco, CSN focuses on common customer issues such as memberships, online orders, delivery problems, returns, refunds, Shop Cards, warranty support, pharmacy questions, travel bookings, scam warnings, and customer-service experiences shared by real users.

    Share Your Costco Customer Service Experience

    Have you contacted Costco about a membership, Costco.com order, delivery problem, refund, return, Shop Card, warranty claim, pharmacy order, travel booking, warehouse issue, or Costco Anywhere Visa question? Share your review below. Include the support route you used, what happened, and whether the issue was resolved.

    Please do not post private information such as your full membership number, address, payment card number, Shop Card number, prescription details, travel booking number, order confirmation email, password, or personal contact information.

    Disclaimer

    CustomerServiceNumbers.com is not affiliated with Costco Wholesale Corporation, Costco.com, Costco Travel, Costco Pharmacy, or Citi. This page is for informational, review, and complaint purposes only. Support options, phone numbers, hours, return policies, refund rules, delivery timelines, membership terms, warranty policies, travel rules, pharmacy policies, and company information can change. For account-specific help, orders, memberships, refunds, pharmacy, travel, warranties, or payment issues, contact Costco directly through its official website, warehouse, app, chat, or verified customer service phone number.

  • The Container Store Customer Service: Orders, Returns, Custom Spaces and Complaints

    The Container Store customer service can help with online orders, store purchases, pickup, shipping, returns, damaged products, missing parts, gift cards, Organized Insider accounts, Custom Spaces designs, measuring, installation and other product concerns.

    Call The Container Store Customer Solutions at 1-888-266-8246. For Custom Spaces measuring or installation scheduling, call 1-888-202-7622.

    The Container Store Customer Service Phone Numbers and Contacts

    The Container Store currently says live chat is unavailable. Customers can use the contact form to request a response by phone, text or email.

    The corporate switchboard is not the normal first route for an online order, store return, pickup problem, gift-card balance, Custom Spaces appointment or credit-account question.

    Choose the Correct Container Store Support Route

    • Online order: Use the order-status page or call 1-888-266-8246.
    • Store purchase: Contact the location shown on the receipt.
    • Pickup order: Contact the selected pickup store if the order is delayed or incomplete.
    • Damaged or missing shipment: Preserve the packaging, take photographs and contact Customer Solutions.
    • Return or exchange: Bring the product and receipt to a store when practical.
    • Instacart return: Return the merchandise to a Container Store location with the Instacart receipt.
    • Custom Spaces design problem: Contact the designer or store handling the project.
    • Measuring or installation: Call 1-888-202-7622.
    • Missing hardware or assembly question: Review the official assembly instructions and contact Customer Solutions.
    • Gift-card balance: Call 1-877-877-0032.
    • Store credit-card account: Use the issuer and contact information shown on the account statement or official credit-card page.
    • Organized Insider problem: Sign in to the account and contact Customer Solutions with the relevant receipt.
    • Privacy request: Use the official privacy-rights form.
    • Unresolved complaint: Ask for a store manager, Customer Solutions supervisor, designer or project manager.

    Who Owns The Container Store?

    Bed Bath & Beyond, Inc. completed its acquisition of The Container Store Holdings, LLC on July 8, 2026.

    The Container Store survived the transaction as a wholly owned subsidiary. It continues to operate its own stores, website, Customer Solutions department and Custom Spaces services.

    Routine customer issues should continue to be directed to The Container Store rather than Bed Bath & Beyond’s corporate office.

    Some stores and website categories may carry Bed Bath & Beyond or other affiliated merchandise as the companies integrate their operations.

    Is The Container Store Still Open?

    Yes. The Container Store continues to operate retail locations, ContainerStore.com, Customer Solutions and Custom Spaces services.

    Use the official store locator before visiting because:

    • Individual stores can relocate or close.
    • Hours can vary by location.
    • Pickup services may not be available at every store.
    • Custom Spaces services can differ by market.
    • Store remodeling and brand integration may temporarily affect inventory.

    Information to Have Before Contacting The Container Store

    For an Order, Pickup or Delivery Problem

    • Order number
    • Name used on the order
    • Email address and telephone number on the order
    • Billing or shipping ZIP code
    • Store or pickup location
    • Purchase date
    • Expected delivery or pickup date
    • Tracking number
    • Product name and item number
    • Quantity ordered and quantity received
    • Photographs of damage, packaging or incorrect merchandise
    • Previous case number
    • The requested resolution

    For a Custom Spaces Project

    • Project or proposal number
    • Designer’s name
    • Store location
    • Design drawings
    • Measurements
    • Product line and finish
    • Deposit and payment records
    • Scheduled measuring or installation date
    • Installer information
    • Photographs of incomplete or damaged work
    • List of missing or incorrect components
    • Previous written promises or completion dates
    • The repair, replacement or completion requested

    Do not publish order numbers, home addresses, door codes, closet plans showing private areas, gift-card numbers, payment information, account passwords or private employee information in a public review.

    How to Track a Container Store Order

    Use the official order-status page and enter the requested order and customer information.

    If the order cannot be found:

    1. Check the order-confirmation email.
    2. Confirm that the order number was entered correctly.
    3. Review spam and junk folders for shipping notices.
    4. Check whether the order was placed under another email address.
    5. Confirm whether products are shipping separately.
    6. Call 1-888-266-8246.
    7. Ask whether the order is processing, backordered, shipped or ready for pickup.
    8. Request a revised estimated date.
    9. Save the case number.

    Can I Cancel or Change a Container Store Order?

    Contact Customer Solutions or the selected store immediately.

    Whether an order can be changed or canceled may depend on:

    • Whether processing has started
    • Whether the order has shipped
    • Whether a pickup order has been prepared
    • Whether merchandise was specially ordered
    • Whether the order includes customized components
    • Whether measuring or installation has been scheduled
    • The terms accepted when the order was placed

    Ask for written confirmation of:

    • The canceled products
    • The amount to be refunded
    • Any nonrefundable fee
    • The estimated refund date
    • Whether delivery or installation was also canceled

    Do not assume that refusing delivery automatically cancels the purchase or guarantees a complete refund.

    Store Pickup Order Is Not Ready

    Wait for the ready-for-pickup email or text before traveling to the store.

    An initial order confirmation does not necessarily mean that employees have located and prepared every product.

    If the pickup is delayed:

    1. Review the pickup confirmation.
    2. Contact the selected store.
    3. Ask whether any item is unavailable.
    4. Ask whether the order can be partially filled.
    5. Ask whether another nearby store has the missing product.
    6. Confirm whether the unavailable item will be canceled or shipped.
    7. Request written refund information for any canceled product.

    Container Store Shipment Is Delayed

    Shipping delays can result from:

    • Warehouse processing
    • Product availability
    • Separate shipments
    • Carrier capacity
    • Weather
    • Address problems
    • Large or oversized merchandise
    • Holiday demand

    For a delayed order:

    1. Review the order-status page.
    2. Check the carrier’s tracking information.
    3. Confirm the shipping address.
    4. Check whether the order was divided into several packages.
    5. Contact Customer Solutions if tracking has stopped or the delivery date has passed.
    6. Ask whether a replacement, refund or carrier investigation is appropriate.
    7. Save all case and claim numbers.

    Container Store Package Is Marked Delivered but Missing

    Before reporting a missing package:

    • Confirm the delivery address.
    • Check all entrances and porches.
    • Ask household members.
    • Check with neighbors.
    • Check a mailroom, front desk or package room.
    • Review any carrier delivery photograph.
    • Contact the carrier.

    If the package remains missing, contact Customer Solutions and ask whether a carrier investigation, replacement or refund can be opened.

    Do not post delivery photographs showing your address, building access information or home-security details.

    Container Store Order Arrived Damaged or Incomplete

    1. Photograph the outer box and shipping label.
    2. Photograph the internal packaging.
    3. Photograph the damaged product.
    4. Compare the contents with the packing slip.
    5. List missing products, parts or hardware.
    6. Keep the packaging until support provides instructions.
    7. Do not assemble a product when assembly could worsen the damage.
    8. Contact Customer Solutions.
    9. Ask whether the product should be returned, replaced or retained pending review.
    10. Request written instructions and a case number.

    Stop using products involving broken glass, unstable shelving, sharp edges, damaged wall anchors or another safety risk.

    The Container Store Return and Exchange Policy

    The current published policy generally permits an exchange or refund when the original receipt is presented within 120 days of purchase.

    Important provisions include:

    • The product must be eligible for return.
    • Products successfully used and enjoyed for an extended period are not returnable merely because they are no longer needed.
    • In-store returns do not have shipping or restocking fees.
    • Refunds generally use the original payment method.
    • Large cash, debit or check refunds may be issued by corporate check.
    • The company may attempt to locate a credit-card transaction when the receipt is missing.
    • Custom products and installation services may be governed by additional terms.

    Bring:

    • The merchandise
    • Original receipt
    • Original payment method
    • Packaging and parts when available
    • Valid identification when required

    Can I Return an Item Without a Receipt?

    A return without a receipt may receive a merchandise-credit card instead of a refund.

    The amount may be based on:

    • The lowest retail price during the previous 90 days
    • The actual purchase price when it can be verified

    The Container Store may require:

    • Name
    • Address
    • Telephone number
    • Valid photo identification

    California identification requirements can differ.

    If the original purchase was made by credit card, ask whether the store can locate the transaction.

    What Happens After 120 Days?

    A return with the original receipt after 120 days generally receives merchandise credit rather than a refund to the original payment method.

    The credit can be based on the lower of:

    • The original purchase price
    • The lowest retail price during the previous 90 days

    Acceptance remains subject to the Return Promise. Merchandise that was successfully used for an extended period may be rejected even when the customer has a receipt.

    How to Mail a Container Store Return

    Returns may be mailed to:

    The Container Store
    500 Freeport Parkway, Suite 100
    Coppell, TX 75019

    Before mailing:

    1. Call 1-888-266-8246 for instructions.
    2. Confirm that the product is eligible.
    3. Include the order or receipt information.
    4. Package the merchandise securely.
    5. Use a trackable shipping method.
    6. Keep the shipping receipt.
    7. Keep delivery confirmation until the refund is complete.

    Return-shipping fees apply. Contact Customer Solutions before mailing large, damaged, partially assembled or customized merchandise.

    How Do Instacart Returns Work?

    Products purchased through Instacart must be returned to a Container Store location.

    Current requirements include:

    • The return must be completed in-store.
    • The Instacart receipt must be presented.
    • The product must generally be returned within 120 days.
    • The refund is issued as store credit.
    • A name and valid photo identification may be required.

    Call the store before traveling with a large, assembled or damaged product.

    The Container Store Seven-Day Price Adjustment

    The Container Store currently provides a seven-day price-adjustment period when it reduces the full original retail price of a product.

    Requirements include:

    • The request must be made within seven days of the original purchase.
    • The original receipt is required.
    • The adjustment may be returned to the original payment method or issued as merchandise credit.

    Current exclusions include:

    • Previous promotions
    • Avera Custom Closets
    • Laren Custom Closets
    • Included installation-service costs

    Request the adjustment promptly rather than waiting until the normal return deadline.

    Custom Spaces Design, Measuring and Installation

    The Container Store offers Custom Spaces design services for closets, garages, pantries, offices and other areas.

    For a new project:

    1. Schedule a design consultation.
    2. Identify the room or storage area.
    3. Confirm whether measurements will be customer-provided or professionally completed.
    4. Review the drawing and dimensions.
    5. Confirm the selected product line, finish and components.
    6. Review the deposit and payment terms.
    7. Confirm the delivery schedule.
    8. Review installation responsibilities.
    9. Save the approved design and signed agreement.

    Call 1-888-202-7622 to schedule measuring or installation.

    The current published in-home measuring fee is $50 for unlimited spaces. Prices and availability can change, so confirm the fee before scheduling.

    Custom Spaces Installation Is Delayed

    For a delayed installation:

    1. Contact the designer or store handling the project.
    2. Call the installation department.
    3. Ask whether every component has arrived.
    4. Ask whether the installer has been assigned.
    5. Request the revised date in writing.
    6. Ask whether the delay affects final payment.
    7. Save every email, text and appointment notice.

    Do not remove an existing closet or storage system until the replacement merchandise and installation date are confirmed.

    Custom Spaces Installation Is Incomplete or Incorrect

    Create a written punch list that identifies:

    • Missing products
    • Incorrect finish or color
    • Incorrect measurements
    • Damaged shelving or drawers
    • Doors or drawers that do not operate properly
    • Loose anchors
    • Uneven components
    • Unfinished trim
    • Damage to walls or flooring
    • Work that differs from the approved design

    Then:

    1. Photograph each problem.
    2. Compare the work with the approved drawing.
    3. Send the punch list to the designer or project manager.
    4. Ask which replacement parts have been ordered.
    5. Request the expected completion date.
    6. Ask for the project manager when the problem remains unresolved.
    7. Do not sign that the work is complete if documented work remains unfinished.

    Installation Damaged My Home

    Document alleged property damage immediately.

    Take photographs of:

    • Walls
    • Floors
    • Baseboards
    • Doors and trim
    • Ceilings
    • Electrical outlets
    • Plumbing fixtures
    • Existing furniture
    • The installed system

    Contact the project manager and ask for the property-damage claim process and claim number.

    A product return, installation correction and property-damage claim may be handled as separate issues.

    Missing Parts, Hardware or Assembly Instructions

    Use the official assembly-instruction library for current products.

    Before contacting support, collect:

    • Product name
    • Item or SKU number
    • Order number or receipt
    • Description of the missing part
    • Quantity needed
    • Photographs of the product and packaging
    • Page or step number from the instructions

    Do not substitute wall anchors, brackets, screws or load-bearing hardware without confirming that the replacement is correct for the product and wall type.

    Product Warranty or Quality Complaint

    Warranty coverage can vary by manufacturer, brand, product and component.

    Review:

    • The product page
    • Packaging
    • Manufacturer warranty
    • Original receipt
    • Custom Spaces agreement
    • Installation terms

    Ask Customer Solutions whether the claim must be handled by:

    • The Container Store
    • The product manufacturer
    • The installer
    • Another service provider

    Photograph the alleged defect before modifying or repairing the product.

    The Container Store Gift-Card Balance and Support

    Call 1-877-877-0032 to check a gift-card or merchandise-credit balance. The automated balance service is available 24 hours a day.

    Balances may also be checked online or in a store.

    Current gift-card rules state that:

    • Gift cards do not expire.
    • Merchandise-credit cards do not expire.
    • No non-use fee is charged.
    • Cards can generally be used online and in stores.
    • Gift cards are not reloadable.
    • Multiple cards may be consolidated at a store.

    Treat the card number and PIN like cash. Do not post either one in a review.

    Lost, Stolen or Damaged Gift Card

    A lost or stolen gift card may be replaced when the original receipt is presented and the remaining balance can be verified.

    A damaged card may be replaced free of charge when its card number and balance can be confirmed.

    Have ready:

    • Original receipt
    • Card number when available
    • Purchase date
    • Original card amount
    • Remaining balance

    Report the problem promptly because an already-redeemed balance may not be recoverable.

    Can I Return a Container Store Gift Card?

    The Container Store’s current gift-card FAQ says a gift-card purchase may be refunded when:

    • The original receipt is available.
    • The customer still possesses the actual gift card.

    The refund is limited to the amount remaining on the card.

    Call 1-888-266-8246 for instructions before attempting the return.

    Organized Insider Account Problems

    For an Organized Insider issue:

    1. Sign in using the email associated with the membership.
    2. Confirm that the purchase used the same account.
    3. Save the receipt.
    4. Review the current promotion or benefit.
    5. Check whether duplicate accounts exist under different email addresses.
    6. Contact Customer Solutions.
    7. Request a case number.

    Program levels, benefits, eligibility and promotions can change. Review the current terms rather than relying on an older advertisement or email.

    The Container Store Credit-Card Help

    Use the issuer and contact information listed on the official Container Store credit-card page or the account statement.

    Contact the credit provider for:

    • Statements
    • Payments
    • Due dates
    • Interest and promotional financing
    • Late fees
    • Account access
    • Credit limits
    • Lost or stolen cards
    • Credit reporting
    • Unauthorized card-account activity

    Contact The Container Store for:

    • The underlying merchandise order
    • Pickup or delivery
    • A return
    • A canceled order
    • A Custom Spaces project
    • The amount of a merchandise refund

    A store refund can take additional time to appear on the credit account.

    Unfamiliar Container Store Charge

    An unfamiliar transaction may involve:

    • An online purchase
    • A store purchase
    • A pickup or local-delivery order
    • A Custom Spaces deposit
    • A final project payment
    • Measuring or installation
    • A gift-card purchase
    • A purchase by another authorized card user
    • A temporary authorization
    • A refund posted separately from the original charge

    Compare the amount and date with:

    • Order confirmations
    • Store receipts
    • Custom Spaces agreements
    • Gift-card purchases
    • Household purchases

    Contact Customer Solutions for transaction details. Contact the bank or card issuer promptly if a completed charge remains unauthorized.

    The Container Store Product Safety and Recalls

    Stop using or installing a product that presents:

    • Tip-over risk
    • Loose wall anchors
    • Broken glass
    • Sharp exposed edges
    • Collapsing shelving
    • Electrical sparking
    • Overheating
    • Unstable furniture
    • Detached ceiling or wall hardware
    • A child-safety or entrapment risk

    Check current recall notices:

    Contact emergency services when a product creates an immediate fire, injury or structural danger.

    Fake Container Store Coupons, Refunds and Support Messages

    Be cautious with unexpected emails, advertisements, calls and text messages.

    Warning signs include:

    • Requests for gift-card numbers or PINs
    • Requests for one-time account codes
    • Unofficial payment links
    • Demands for cryptocurrency or wire transfers
    • Fake delivery-rescheduling fees
    • Refund promises requiring remote computer access
    • Requests for a complete card or bank-account number
    • Coupons requiring sensitive financial information
    • Websites that imitate ContainerStore.com
    • Pressure to act immediately

    Verify the message by visiting ContainerStore.com directly or calling 1-888-266-8246.

    How to Escalate a Container Store Complaint

    1. Determine whether the problem involves an online order, store purchase, Instacart order, Custom Spaces project, installation, gift card or credit account.
    2. Contact the department or store that controls the transaction.
    3. Explain the problem, date and requested resolution.
    4. Provide the receipt, order information and photographs privately.
    5. Ask for a case, claim or project number.
    6. Request the store manager, Customer Solutions supervisor, designer or project manager.
    7. Ask which return, warranty, promotion or contract provision controls the decision.
    8. Request the refund, replacement, repair, completion or denial in writing.
    9. Save receipts, tracking information and correspondence.
    10. Send a concise written complaint to The Container Store, 500 Freeport Parkway, Coppell, TX 75019, if normal support does not resolve the matter.
    11. Use the appropriate payment, privacy, consumer-protection or product-safety route when necessary.

    The corporate switchboard is 1-972-538-6000. It should not replace the normal Customer Solutions, store, installation or credit-account process.

    A review submitted to CustomerServiceNumbers.com does not contact The Container Store, track an order, approve a return, cancel an installation, replace a gift card or issue a refund.

    The Container Store Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published customer reviews for The Container Store. The current rating is 0 out of 5 based on zero reviews.

    There is not enough CSN review data to identify a current positive or negative service trend.

    Future reviews may help readers understand experiences involving:

    • Online orders
    • Order tracking
    • Store pickup
    • Shipping and delivery
    • Damaged or missing products
    • Returns and refunds
    • Price adjustments
    • Custom Spaces designs
    • Measuring and installation
    • Missing hardware
    • Gift cards
    • Organized Insider accounts
    • Credit-account refunds
    • Complaint escalation

    Because no reviews have been submitted, statements about what Container Store customers usually praise or complain about would be speculative.

    Frequently Asked Questions About The Container Store Customer Service

    What is The Container Store customer-service number?

    Call 1-888-266-8246, also written as 1-888-CONTAIN.

    What are The Container Store customer-service hours?

    The current published hours are Monday-Friday from 8 AM to 8 PM Central Time and Saturday-Sunday from 9 AM to 7 PM Central Time.

    Does The Container Store have live chat?

    The current official contact page says live chat is unavailable. Customers can use the contact form to request a response by telephone, text or email.

    What is The Container Store customer-service email?

    The Container Store publishes contain@containerstore.com.

    How do I track a Container Store order?

    Use the official order-status page or call Customer Solutions when the order cannot be located.

    How long do I have to return merchandise?

    Eligible merchandise can generally be exchanged or refunded with the original receipt within 120 days.

    Can I return an item without a receipt?

    Yes, but the return generally receives merchandise credit and identification may be required.

    Can I return an online purchase to a store?

    The Container Store says returns can be made at any store. Bring the order information, merchandise and original payment method when available.

    Can I mail a return?

    Yes. Returns may be mailed to 500 Freeport Parkway, Suite 100, Coppell, TX 75019. Shipping fees apply.

    How do I return an Instacart purchase?

    Return it to a Container Store location with the Instacart receipt. Eligible returns made within 120 days receive store credit.

    Does The Container Store offer price adjustments?

    Yes. The current Pricing Promise provides an adjustment when the full original retail price is reduced within seven days, subject to exclusions.

    What is the Custom Spaces installation number?

    Call 1-888-202-7622.

    How much is in-home measuring?

    The current published fee is $50 for unlimited spaces. Confirm the current fee before scheduling.

    How do I check a Container Store gift-card balance?

    Call 1-877-877-0032. The balance line is available 24 hours a day.

    Do Container Store gift cards expire?

    No. The current gift-card FAQ says gift and merchandise-credit cards do not expire and do not have non-use fees.

    Who owns The Container Store?

    Bed Bath & Beyond, Inc. completed its acquisition of The Container Store Holdings, LLC on July 8, 2026.

    Where is The Container Store headquartered?

    The Container Store’s corporate and Customer Solutions address is 500 Freeport Parkway, Coppell, Texas 75019.

    What is The Container Store corporate phone number?

    The corporate switchboard is 1-972-538-6000. Routine issues should begin with Customer Solutions.

    Related Retail and Furniture Customer Service Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official telephone numbers, order and return routes, installation contacts, gift-card guidance, escalation steps and customer reviews.

    We are not owned by The Container Store, Bed Bath & Beyond, Inc., an individual Container Store location, delivery company, installer, product manufacturer, credit provider or payment company.

    Share Your Container Store Customer Service Experience

    Have you contacted The Container Store about an online order, store purchase, pickup, delayed delivery, damaged product, return, Custom Spaces project, installation, missing hardware, gift card, Organized Insider account or credit-account refund?

    Leave a factual review below and explain the support route used, approximate response time and whether the problem was resolved.

    Comments are moderated. Do not include order numbers, home addresses, door codes, closet plans showing private areas, gift-card numbers, PINs, payment information, account passwords, copies of identification or personal information about an employee, designer, driver or installer.

    Page Update Note

    This Container Store customer-service page was reviewed and updated on July 20, 2026. The update confirmed current Customer Solutions hours, added the published email address, Custom Spaces measuring and installation support, current return and price-adjustment policies, gift-card help, privacy contacts and current ownership information.

    The update also removed unsupported customer-review claims because CustomerServiceNumbers.com has not yet received a review for The Container Store.

    Last Updated: July 20, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with The Container Store, Bed Bath & Beyond, Inc., an individual store, delivery provider, product manufacturer, designer, installer, credit provider or payment company. The Container Store does not provide customer support through this website.

    Telephone numbers, hours, store locations, ownership, shipping estimates, return periods, refund methods, price-adjustment rules, product warranties, measuring fees, installation terms, gift-card rules, credit programs and loyalty benefits can change. Review the current receipt, order confirmation, agreement, warranty documentation and official Container Store website.

    This page cannot track an order, approve a return, issue store credit, cancel a Custom Spaces project, schedule an installer, replace a gift card, access a credit account or determine whether a product or installation problem is covered. It is not legal, financial, construction, electrical, structural, privacy or product-safety advice.

  • Reach Cole Haan Customer Service – Reviews And Complaints

    Before purchasing from Cole Haan, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Cole Haan is a luxury footwear and accessories brand known for its stylish and innovative designs.

    How to Contact Cole Haan

    You can reach Cole Haan customer service using the following details:

    • Phone Number: 1-800-695-8945
    • Email Support: Cole Haan offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 11 PM ET; Saturday – Sunday, 8 AM – 5 PM ET
    • Corporate Address: Cole Haan LLC, 45 West 18th Street, 6th Floor, New York, NY 10011
    • Website: https://www.colehaan.com/

    Cole Haan Customer Support Reviews and Complaints

    When considering purchasing from Cole Haan, it’s helpful to review their customer service feedback. Cole Haan competes with other luxury footwear brands like Allen Edmonds, Johnston & Murphy, and Clarks. Customer reviews often highlight the quality, comfort, and design of Cole Haan shoes. However, some complaints focus on issues related to customer service, product availability, and sizing.
    Comparing Cole Haan with other luxury footwear brands can help you determine which company offers the best products, pricing, and customer support for your fashion needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next purchase.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Cole Haan.

    Note: This website listing is not associated with Cole Haan. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Cole Haan does not provide support services directly through this website. For any questions or concerns about Cole Haan products or services, contact their customer service representative directly.