Category: Retail Stores Customer Service Information – Reviews

Retail stores frequently hide their customer service phone numbers. Customerservicenumbers.com lists most major retailers and stores on the website.

  • Menards Customer Service: Complaint Form, Orders and Delivery

    Menards is a home improvement retailer known for building materials, tools, hardware, appliances, lawn and garden products, paint, plumbing supplies, electrical supplies, home décor, and rebate promotions. If you need help with a Menards order, return, rebate, damaged item, pickup issue, delivery problem, or store complaint, the best contact method depends on where the purchase was made and what type of support you need.

    Menards does not prominently publish a general customer-service phone number for regular store and online order support. Most customer-service issues are handled through Menards.com help articles, the online contact form, the local store, or the Service Desk at a Menards store. If you are searching for a Menards customer service phone number in the USA, a free Menards toll-free number, a Menards complaint form, a Menards delivery phone number, or a Menards online order customer service phone number, use the guide below to choose the best route.

    How to Contact Menards Customer Service

    • General Customer Service: Online help and contact form through Menards.com
    • Menards Complaint Form: Use the official Menards online contact form for store, order, delivery, return, rebate, and product-support questions
    • Local Store Help: Use the Menards store locator to contact your local store directly
    • Returns and Exchanges: Visit the Service Desk near the entrance of a Menards store with your receipt or order confirmation
    • Website: Menards.com
    • Help Center: Menards Help Center
    • Contact Form: Menards Online Contact Form
    • Store Locator: Find a Menards Store
    • Mailing Address: Menard, Inc., 5101 Menard Drive, Eau Claire, WI 54703
    • Corporate/Home Office Phone: 1-715-876-5911 (corporate office line, not a general order-support number)

    Menards Customer Service Phone Number in the USA

    Many customers search for a Menards customer service phone number, a free Menards phone number, or a toll-free Menards support number. Menards does not prominently publish one general toll-free customer-service phone number for all store and online order issues. Instead, Menards usually routes customers by issue type:

    • Use the Menards contact form for online order, product, rebate, return, and complaint questions.
    • Contact the local Menards store for store pickup, delivery, yard service, inventory, loading, and local department questions.
    • Visit the in-store Service Desk for returns, exchanges, receipt help, and many local purchase problems.
    • Use Capital One support for Menards BIG Card, Contractor Card, Commercial Account, payment, or billing issues.

    Best Way to Reach Menards for Common Issues

    Menards Online Order Customer Service

    For online order issues, use your Menards.com account, order history, order number, and the Menards contact form. Include your order number, item number, delivery or pickup location, photos of damaged products if available, and a clear explanation of the problem.

    If you are searching for a Menards online order customer service phone number, Menards generally points customers to online support tools and the contact form rather than one published order-support phone line. If the online order is tied to a specific store, contact that store as well.

    Menards Delivery Phone Number and Delivery Problems

    For Menards delivery questions, start with the store handling the order or the Order Pick Up & Delivery department at that store. A local store is usually the best contact for delivery scheduling, missed delivery, local delivery fees, yard pickup, loading, large building-material orders, and local pickup problems.

    Before contacting Menards about a delivery issue, have your order number, store location, delivery address, scheduled delivery date, item numbers, and photos of damaged or incorrect products.

    Store Pickup and Local Store Problems

    If the order was tied to a specific Menards store, start with that store. Store pickup, missing items, local inventory, loading issues, yard service, and pickup/delivery department questions are usually handled more effectively at the store level than through a general corporate contact.

    Returns and Exchanges

    For returns, bring the product, receipt, packing slip, or order confirmation email to the Service Desk near the entrance of the store. If your return involves an online order, damaged shipment, special order, or installed product, keep all packaging and take photos before returning or contacting support.

    Rebates

    Menards rebates are commonly handled through rebate forms and rebate tracking. For rebate problems, gather your receipt, rebate receipt, rebate number, mailing date, and copies of anything you submitted. If your rebate came from an online order, check your Menards.com account for rebate receipts and order confirmation information.

    Menards BIG Card and Credit Accounts

    Menards credit accounts, including the Menards BIG Card, are managed through Capital One. For billing, payment, account access, or card-related questions, use the Menards credit card account portal or the Capital One contact option linked from Menards.

    What to Have Ready Before Contacting Menards

    • Order number or receipt number
    • Store location where the purchase was made
    • Item number, model number, or SKU
    • Photos of damaged, missing, or incorrect items
    • Delivery or pickup confirmation emails
    • Rebate receipt, rebate form, or tracking information
    • Name of any employee, department, or manager already contacted
    • Dates and times of visits, calls, emails, or pickup attempts

    Common Menards Customer Service Complaints

    Menards customers may contact support for issues involving:

    • Online order delays or missing items
    • Damaged products or incorrect shipments
    • Problems with pickup orders
    • Delivery scheduling, local delivery, or yard pickup issues
    • Returns or exchanges that were denied or delayed
    • Rebate tracking problems or missing rebate checks
    • Store inventory showing online but unavailable locally
    • Yard service, loading help, or employee assistance complaints
    • Special order issues
    • Appliance, tool, building material, or warranty concerns
    • Credit card or Menards BIG Card questions

    Menards Customer Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently has one live Menards review. The review is negative and gives Menards a 1-star rating. The customer says they like the products offered at Menards, but complained about poor service in the yard, lack of help loading, employees not knowing the product, and a long wait before receiving assistance.

    Because there is only one live CSN review, the review sentiment should be described as limited. Based only on the current CSN review, the complaint theme is customer service and loading assistance rather than pricing or product selection.

    How to Escalate a Menards Complaint

    If your issue is not resolved through the first contact method, try the following steps:

    1. Contact the local store and ask for the department manager or general manager.
    2. Use the Menards online contact form and include your order number, receipt, store location, and a short timeline of the issue.
    3. For delivery issues, ask the store for the Order Pick Up & Delivery department or the department that arranged the delivery.
    4. For returns, go to the Service Desk with your receipt or order confirmation and ask what documentation is needed.
    5. For rebates, keep copies of your receipt, rebate receipt, and any tracking information.
    6. If the issue involves a credit account, contact Capital One through the Menards credit account portal.
    7. If the matter is serious, document all communications and consider contacting your payment card issuer, state consumer protection office, or the Better Business Bureau.

    Menards Compared with Other Home Improvement Stores

    Menards competes with other home improvement retailers such as Home Depot, Lowe’s, and Ace Hardware. Customers often compare these stores based on price, selection, in-store service, returns, online orders, store pickup, delivery, contractor support, and rebate programs.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About Menards Customer Service

    Does Menards have a customer-service phone number?

    Menards does not prominently publish a general customer-service phone number for regular online order and store support. The company generally directs customers to its help center, online contact form, local stores, and in-store Service Desks.

    Is there a free Menards customer service phone number?

    Menards does not prominently publish one general free or toll-free customer-service phone number for all USA customers. For most issues, use the Menards contact form, Help Center, local store, or Service Desk.

    Where is the Menards complaint form?

    The Menards complaint form is the online contact form on Menards.com. Use it for order issues, store complaints, product problems, rebate questions, and other customer-service concerns.

    How do I contact Menards about an online order?

    Use the Menards online contact form and include your order number, item number, email address, and a clear description of the problem. If the order is tied to a specific store, contacting that store may also help.

    How do I contact Menards about delivery?

    For delivery problems, contact the Menards store handling the order and ask for the Order Pick Up & Delivery department or the department that arranged the delivery. Have your order number, store location, scheduled delivery date, and photos ready if the order was damaged or incomplete.

    How do I return something to Menards?

    Bring the item, receipt, packing slip, or order confirmation email to the Service Desk near the entrance of a Menards store. Special orders, damaged items, installed products, and online orders may require additional documentation.

    How do I contact Menards about a rebate?

    Check your Menards.com account, rebate receipt, and rebate tracking information. Keep copies of your receipt, rebate form, and any mailed submission details in case you need to follow up.

    Who handles the Menards BIG Card?

    Menards BIG Card accounts are managed through Capital One. For payment, account access, billing, or card-related support, use the Menards credit account portal or the Capital One support option linked from Menards.

    Page Update Note

    This Menards customer service page was updated on July 4, 2026, to better explain Menards complaint form options, online order help, delivery support, rebate questions, local store contact routes, and customer review themes from CustomerServiceNumbers.com.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information, complaint resources, and customer review pages since 2004. This page is designed to help consumers find the best way to reach Menards, understand common complaint issues, and share their own customer service experience.

    Share Your Menards Customer Service Experience

    Have you contacted Menards about an order, rebate, return, store pickup, delivery issue, or complaint? Share your experience below to help other customers understand what worked, what did not, and how Menards responded.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Menards, Menard, Inc., Capital One, or any related company. Contact information and links are provided for consumer convenience and may change over time. Customer reviews and complaints are submitted by users and reflect their own experiences.

  • Maurices Customer Service: Returns, Orders and Rewards Help

    Maurices customers commonly need help with an online order, a delayed shipment, a return, an exchange, a missing mRewards certificate, a gift card, a store purchase, or a Maurices credit-card account. Maurices provides customer assistance by telephone, text message, live chat, and email.

    How to Contact Maurices Customer Service

    Maurices does not currently publish separate telephone hours on its customer-service pages. The verified hours above apply to live chat and SMS support.

    Best Maurices Support Route by Issue

    • Order cancellation or change: Call or use live chat within 30 minutes of placing the order.
    • Order tracking: Use the online tracker with the order number and ZIP code.
    • Return by mail: Use the Expedited Returns Portal.
    • Exchange: Take the merchandise and receipt to a Maurices store.
    • Missing or damaged item: Contact customer service with the order details and photographs.
    • mRewards: Sign in to the rewards account and contact Maurices if points remain missing.
    • Maurices credit card: Contact Comenity Bank at 1-866-248-4488.
    • Afterpay account: Contact Afterpay for installment scheduling and payment-account concerns.
    • Gift card: Contact Maurices without publicly exposing the card number or PIN.
    • Store complaint: Begin with the store manager and then contact Maurices Customer Service.

    Information to Gather Before Contacting Maurices

    • The email address or phone number used for the order
    • The order number, provided privately
    • The purchase or delivery date
    • The store location, when applicable
    • The product name, size, color, and article number
    • The carrier and tracking number
    • The return-label tracking number
    • Photographs of defects, damage, or incorrect merchandise
    • The mRewards or gift-card issue
    • The requested refund, exchange, credit, or other resolution

    Do not publish passwords, authentication codes, complete order numbers, gift-card PINs, payment details, home addresses, or private customer-service communications.

    Maurices Corporate Office

    Maurices.com is operated by Maurices Incorporated.

    Maurices Incorporated
    425 W. Superior Street
    Duluth, MN 55802

    The Duluth address is used for company, privacy, copyright, and customer-service correspondence. It is not an automatic merchandise-return address or a guaranteed walk-in customer-service location.

    Do not mail clothing, shoes, accessories, or another return to the corporate office. Register an online return or obtain instructions from customer service.

    Maurices Ownership and Leadership

    Maurices is a privately held retailer and an investment of OpCapita. It is no longer a subsidiary of Ascena Retail Group.

    Maurices currently identifies George Goldfarb as Chief Executive Officer. The retailer says it operates approximately 900 locations across the United States and Canada.

    Can a Maurices Order Be Changed or Canceled?

    Maurices currently allows approximately 30 minutes after an online order is placed to request a change or cancellation.

    1. Call 1-866-977-1542 or use live chat immediately.
    2. Provide the order number privately.
    3. Explain the item, quantity, address, or cancellation requested.
    4. Save the confirmation if the change is completed.

    After the 30-minute period, the order generally cannot be modified. The customer may need to receive the shipment and return it.

    Maurices may also cancel an order when inventory is unavailable, billing details do not match the payment account, or the order cannot be shipped to the supplied address.

    Maurices Shipping and Delivery

    Current U.S. shipping options include:

    • Standard ground: Three to eight business days
    • Standard ground on qualifying orders over $50: Free
    • Standard ground below the threshold: $8.95
    • Two-day shipping: $14.95 where available
    • Next-day shipping: $24.95 where available

    Maurices credit-card members currently receive free standard shipping. Shipping prices and promotions can change, and the amount shown at checkout controls the order.

    Orders may arrive in separate packages. Customers should review every shipment-confirmation email before reporting a missing item.

    Maurices Return Policy

    Maurices currently says it accepts eligible returns at any time with the original receipt or online order number.

    Maurices may refuse a return when merchandise:

    • Has been visibly worn or damaged
    • Shows evidence of fraud or abuse
    • Is an evsie product marked final sale
    • Is underwear with the tag removed
    • Is swimwear with the hygienic liner removed

    A customer without a receipt or order number may receive merchandise credit based on the item’s current selling price.

    Returning an Item to a Maurices Store

    Bring the merchandise and original receipt or order number to a Maurices store. For an online purchase, retain the original packaging, address label, packing slip, or order email.

    Stores can process qualifying returns and exchanges. Store returns avoid the online return-label fee.

    Products purchased in a Maurices store cannot be mailed to the online warehouse for return.

    Returning an Online Purchase by Mail

    1. Open the Expedited Returns Portal.
    2. Enter the online order number.
    3. Select the merchandise being returned.
    4. Print the prepaid return label.
    5. Package the products securely.
    6. Keep the shipping receipt and tracking number.

    Maurices currently deducts a $6.95 return-shipping fee from the refund.

    Do not mail a return without registering it or confirming the correct return destination.

    Maurices Exchanges

    Maurices stores can exchange qualifying online and store purchases. Bring the receipt or order number.

    The online warehouse does not process direct exchanges. A customer returning merchandise by mail must place a separate new order for the preferred size, color, or product. New shipping charges may apply.

    Afterpay and PayPal Returns

    Maurices handles the merchandise return, while Afterpay or PayPal manages the payment account.

    For an Afterpay purchase:

    • An in-store return currently produces Maurices merchandise credit.
    • A refund to the Afterpay account requires mailing the merchandise to the warehouse.
    • Afterpay adjusts the installment schedule after Maurices processes the refund.

    For a PayPal purchase:

    • An in-store return is credited to the payment card connected to PayPal.
    • A refund directly to the PayPal account requires a warehouse return.

    mRewards Loyalty Program

    mRewards is Maurices’ free loyalty program.

    • Members earn one point for every qualifying dollar spent.
    • A $5 reward is issued after earning 100 points.
    • Points expire after 12 consecutive months without qualifying activity.
    • Rewards expire 45 days after issuance.
    • Up to six valid $5 rewards may be used in one transaction.
    • A returned purchase reduces the associated points.
    • A reward applied to returned merchandise may be forfeited.
    • An account may close after five years without activity.

    Points generally appear within 72 hours. Contact Maurices if an eligible purchase is still missing after that period.

    Maurices Credit Card

    The Maurices credit card is issued by Comenity Bank and uses a support system separate from Maurices retail customer service.

    • Credit-card customer service: 1-866-248-4488
    • Live support: Monday through Saturday, 8:00 a.m. to 9:00 p.m. Eastern Time
    • Sunday: Closed
    • Automated service: Available 24 hours a day

    Contact Comenity Bank for billing statements, payments, interest, fees, credit limits, account access, late charges, and credit reporting.

    Maurices Gift Cards

    Maurices sells physical gift cards in stores and online and eGift cards online.

    • Gift cards may be used in stores and at Maurices.com.
    • They cannot be used to purchase another gift card.
    • They cannot be used to pay a Maurices credit-card account.
    • Cash redemption is available only where required by law.
    • Proof of purchase may be required to replace a lost, stolen, or damaged card.

    Do not publish the card number or PIN. Anyone with those credentials may be able to use the balance.

    Account, Privacy, and Security Help

    Maurices accounts may contain order history, saved addresses, payment methods, wish lists, and mRewards information.

    If an account may be compromised:

    1. Change the Maurices password.
    2. Secure the connected email account.
    3. Review orders, saved addresses, and payment methods.
    4. Contact Maurices about unauthorized activity.
    5. Contact the card issuer or payment provider about an unauthorized charge.

    Privacy questions may be emailed to customerservice@maurices.com or mailed to the Duluth address.

    Product Safety and Recall Information

    Stop using clothing or accessories that present a possible hazard, including excessive flammability, dangerous drawstrings, sharp components, choking hazards, or severe skin reactions.

    Consumers can search the CPSC recall database and report a suspected hazard through SaferProducts.gov.

    How to Escalate a Maurices Complaint

    1. Call, text, chat, or email Maurices Customer Service.
    2. Identify whether the issue involves an online order, store, return, rewards account, gift card, or payment method.
    3. Provide the order and payment information privately.
    4. Request and retain a case number.
    5. Save receipts, tracking, photographs, and support communications.
    6. Ask for supervisor review when the first response does not resolve the documented problem.
    7. Contact the store manager for an in-store service complaint.
    8. Contact Comenity Bank, Afterpay, or PayPal when that company controls the disputed financial account.

    Maurices Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has no published Maurices reviews. The displayed 0 out of 5 rating reflects the absence of submitted ratings and is not a zero-star customer judgment.

    Until moderated reviews are submitted, this page should not claim that customers commonly praise or complain about product variety, sizing, quality, shipping, returns, rewards, stores, or customer service.

    Frequently Asked Questions

    What is Maurices’ customer-service number?

    Call 1-866-977-1542.

    What is Maurices’ customer-service email?

    Email customerservice@maurices.com.

    What are Maurices’ support hours?

    Current chat and text hours are Monday through Friday, 9:00 a.m. to 9:00 p.m. Central Time, and weekends from 9:00 a.m. to 7:00 p.m. Central Time.

    How long do I have to return a Maurices purchase?

    Maurices currently says eligible returns are accepted anytime with the original receipt or order number.

    How much does a mail return cost?

    A $6.95 prepaid-label fee is currently deducted from the refund.

    Can I exchange an online order by mail?

    No. Direct exchanges are processed in stores. A mailed return requires placing a new order.

    Can I cancel an online order?

    Contact Maurices within approximately 30 minutes of placing it.

    Who issues the Maurices credit card?

    Comenity Bank issues and services the Maurices credit card.

    Do mRewards points expire?

    Points expire after 12 consecutive months without qualifying account activity.

    Where is Maurices headquartered?

    Maurices is headquartered at 425 W. Superior Street in Duluth, Minnesota.

    Related Customer Service Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information since 2004. The site is independent and is not owned or operated by Maurices, Maurices Incorporated, OpCapita, Comenity Bank, Afterpay, PayPal, a Maurices store, or a shipping carrier.

    Share Your Experience

    Describe the product or order, approximate purchase date, store or online channel, support route, requested resolution, response, and outcome.

    Privacy warning: Do not publish passwords, login codes, complete order or return numbers, gift-card credentials, mRewards codes, credit-card details, Afterpay or PayPal information, home addresses, or unredacted receipts and shipping labels.

    Page Update Note

    This page was updated on July 27, 2026. The update verified Maurices’ telephone number, email, chat and text hours, legal company, Duluth address, OpCapita ownership, and current CEO. It added current return, mail-fee, exchange, cancellation, shipping, mRewards, gift-card, credit-card, Afterpay, privacy, safety, and escalation information and removed customer-review themes unsupported by visible CustomerServiceNumbers.com reviews.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is an independent information and review website. It is not affiliated with Maurices, Maurices Incorporated, OpCapita, Comenity Bank, Afterpay, PayPal, a retail store, or a delivery company. CustomerServiceNumbers.com cannot access accounts, change orders, issue labels, approve returns, process refunds, restore rewards, replace gift cards, change credit-card accounts, or act on behalf of Maurices.

  • lululemon Customer Service Number, Returns, and Complaints

    Need help with a lululemon order, return, refund, shipment, product question, store issue, account concern, or complaint? This page lists verified lululemon customer service options and explains how to contact official support directly.

    lululemon Customer Service Contact Information

    lululemon customer support is handled through its Guest Education Centre, also called the GEC. Use the official contact options below for help with online orders, returns, product questions, store support, account issues, privacy questions, and other guest concerns.

    Choose the Right lululemon Support Route

    For the fastest help, start with the support route that matches your issue. lululemon offers different help categories for orders, returns, shipping, payments, stores, account questions, product sizing, and privacy concerns.

    Orders and Online Purchases

    For order status, order changes, cancellation questions, missing confirmation emails, or online purchase issues, use the lululemon Ordering help page or contact the Guest Education Centre.

    Shipping and Delivery

    For delayed packages, missing packages, damaged items, wrong items, or shipping questions, review the lululemon Shipping and Delivery help page. Have your order number and tracking details ready before contacting support.

    Returns, Refunds, and Exchanges

    For return eligibility, refund timing, exchange questions, return labels, denied returns, or return status, use the lululemon Returns and Refunds page. lululemon generally requires proof of purchase, and products may be subject to inspection.

    Product, Sizing, and Quality Questions

    For questions about sizing, fabrics, product performance, hemming, or a product that is not performing as expected, use the lululemon Help Centre or connect with a Product Expert through the official contact page.

    Store Experience or Local Store Issues

    For an issue involving a specific lululemon store, gather the store location, date of visit, receipt, product name, and a short description of what happened. You can also use lululemon’s store locator and contact options through the official website.

    Account, Privacy, and Data Questions

    For privacy-policy questions, account access, email preferences, or personal data concerns, start with the official lululemon Privacy Policy and contact lululemon through the official support channels.

    Information To Gather Before Contacting lululemon

    Having the right details ready can help lululemon support review your issue more quickly.

    • Order number or receipt number
    • Email address used for the purchase
    • Product name, size, color, and style number if available
    • Store location and date of visit for store-related issues
    • Tracking number for shipping or delivery issues
    • Photos of damage or wrong items, if requested by official support
    • Return label, return tracking number, or refund confirmation if applicable
    • A short, clear timeline of what happened

    Common Reasons Customers Contact lululemon

    Customers commonly contact lululemon customer service for help with:

    • Online order status or order tracking
    • Returns, exchanges, and refund timing
    • Missing, delayed, damaged, or incorrect shipments
    • Product sizing, fit, hemming, or fabric questions
    • Quality concerns or product performance questions
    • Gift card balance, gift card fraud, or payment concerns
    • Account login or email preference issues
    • Store experience complaints
    • Membership, Sweat Collective, or program-support questions

    Gift Card, Payment, and Scam Warnings

    If your issue involves a lululemon gift card, payment problem, or suspicious request, contact lululemon directly using the official website or phone number above. Do not share your gift card number, PIN, full payment card number, password, or account login information in a public review or with anyone who contacts you unexpectedly.

    lululemon gift cards should be used only through official lululemon shopping channels. If someone asks you to buy lululemon gift cards to pay a bill, fine, tech support fee, government fee, debt, or emergency request, treat it as suspicious and contact the appropriate official source before taking action.

    How To Escalate a lululemon Complaint

    If your first contact with lululemon does not resolve the issue, use a calm, documented follow-up. Include your order number, dates, case numbers, store location if relevant, and the specific resolution you are requesting.

    1. Start with the official lululemon Contact Us page or phone support.
    2. Save your chat transcript, email confirmation, return tracking, or case number.
    3. Follow up through the same support channel and ask for the issue to be reviewed again.
    4. For store-related issues, include the store location, date, and names only if appropriate.
    5. For billing, privacy, or fraud concerns, use lululemon’s official support or privacy channels rather than posting personal details publicly.

    lululemon Reviews and Complaints on CustomerServiceNumbers.com

    As of this update, this CSN page does not have published customer reviews for lululemon. That means there are not enough on-page reviews to summarize common CSN complaint themes yet.

    If you have contacted lululemon customer service, you can leave a review below to help other customers understand what happened, how you contacted support, and whether your issue was resolved.

    Review Moderation and Privacy Reminder

    CustomerServiceNumbers.com moderates reviews for profanity, spam, and personal information. When leaving a lululemon review, describe your experience clearly, but do not post sensitive details such as your order number, phone number, email address, mailing address, payment information, gift card number, gift card PIN, account screenshots, private photos, or other personal data.

    If your issue involves fraud, identity, payment, privacy, or personal safety, contact lululemon or the appropriate official authority directly instead of posting private information in a public comment.

    Related Customer Service Resources

    Customers comparing athletic apparel and footwear brands may also find these related CustomerServiceNumbers.com pages useful: Nike customer service and Adidas customer service. You can also share broader company reviews at ZeroStars.org.

    lululemon Customer Service FAQs

    What is the lululemon customer service phone number?

    The verified lululemon customer service phone number is 1-877-263-9300.

    What are lululemon customer service phone hours?

    lululemon lists phone support hours as 6am-6pm PT Monday-Friday and 6am-4pm PT Saturday-Sunday.

    How do I contact lululemon about a return?

    Use the official lululemon Returns and Refunds page or contact lululemon customer service. Have your receipt, order number, item details, and return tracking information ready.

    Can I post my lululemon order number in a review?

    No. For privacy and security, do not post order numbers, tracking numbers, gift card numbers, PINs, email addresses, phone numbers, payment details, or account screenshots in a public review.

    Is CustomerServiceNumbers.com affiliated with lululemon?

    No. CustomerServiceNumbers.com is an independent consumer information site and is not affiliated with lululemon. For account help, returns, orders, shipping, billing, privacy, or product support, contact lululemon directly through official channels.

    Share Your lululemon Customer Service Experience

    If you have contacted lululemon customer service, share your experience below. Helpful reviews explain the issue, which contact method you used, how long the response took, and whether the issue was resolved. Please keep your review factual and avoid posting private or sensitive information.

    Page Update Note: This lululemon customer service page was updated on July 1, 2026, to reflect current official support hours, verified contact routing, return and help-center links, and CSN review-status guidance.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is a consumer-driven platform focused on customer service contact information, complaints, reviews, and user experiences. This website is not affiliated with lululemon. Contact details are provided for informational purposes and should be verified through the company’s official website before you rely on them. lululemon does not provide customer support through this page. For help with orders, returns, refunds, shipping, billing, privacy, or account issues, contact lululemon directly through official channels.

  • Lucky Brand Customer Service, Returns and Order Help

    If you need help with a Lucky Brand order, return, missing delivery, damaged item, store pickup or Klarna payment, first identify which company controls the transaction. LuckyBrand.com, Lucky Brand stores, department stores, marketplace sellers, payment providers and shipping carriers do not all use the same support process.

    Lucky Brand Customer Service Contact Information

    Lucky Brand currently lists telephone and live-chat assistance from 8 a.m. to 9 p.m. EST, seven days a week. Holiday availability may change.

    Lucky Brand does not currently publish a general customer-service email address. Use the official phone, chat, feedback and Help Center routes rather than an email address copied from an unofficial directory.

    Choose the Correct Lucky Brand Support Route

    • LuckyBrand.com order: Contact Lucky Brand with the order number and purchaser’s email address.
    • Change or cancellation request: Contact customer service immediately. Cancellation is not guaranteed after processing begins.
    • Return or exchange: Use the official return portal or an eligible Lucky Brand store.
    • Damaged, defective or incorrect item: Contact Lucky Brand before discarding packaging or returning the merchandise.
    • Missing delivery: Review tracking, then contact Lucky Brand and the carrier when necessary.
    • Store-pickup order: Contact the selected store after receiving the ready-for-pickup message.
    • Department-store purchase: Contact the store that accepted payment.
    • Marketplace purchase: Use the marketplace and seller dispute process.
    • Klarna payment issue: Contact Klarna about the installment account and Lucky Brand about the merchandise.
    • Gift-card problem: Contact Lucky Brand and keep the card number and PIN private.

    Information to Gather Before Contacting Lucky Brand

    • The order number
    • The purchaser’s name and email address
    • The shipping ZIP code
    • The item name, style number, size and color
    • The purchase and delivery dates
    • The store or website where the purchase was made
    • The original payment method
    • The tracking number
    • Photographs of damage or an incorrect item
    • The return authorization or portal confirmation
    • The Klarna or PayPal transaction reference, when applicable
    • Earlier customer-service case details

    Provide account, payment and delivery information only through verified Lucky Brand, retailer, payment-provider or carrier channels. Do not publish it in a public review.

    Changing or Canceling a Lucky Brand Order

    Lucky Brand processes online orders quickly. Contact customer service immediately if an order contains the wrong size, color, quantity or shipping address.

    A change or cancellation is not guaranteed once warehouse processing or shipment has begun. If the order cannot be stopped, an eligible product may need to be returned after delivery.

    Before placing an order, verify:

    • The item and quantity
    • The size, inseam and color
    • The shipping and billing addresses
    • The promotional code
    • The payment method
    • Whether the merchandise is marked Final Sale

    Lucky Brand Return Policy

    Most eligible Lucky Brand purchases may generally be returned within 30 days. Merchandise must ordinarily be unworn and have its original tags attached.

    Returns are available through the official mail-return process and, for qualifying merchandise, at eligible Lucky Brand stores. Proof of purchase or the online order record is usually required.

    Return approval depends on the item, purchase channel, condition, timing and applicable exclusions. Starting a return online does not guarantee that a product will pass inspection.

    How to Return a LuckyBrand.com Order by Mail

    1. Open the official Lucky Brand return portal.
    2. Enter the order number and requested customer information.
    3. Select the eligible merchandise.
    4. Review any return-shipping charge or refund deduction displayed by the portal.
    5. Print or obtain the authorized return label.
    6. Package the merchandise securely with the tags attached.
    7. Keep the carrier receipt and tracking number.
    8. Monitor the return until Lucky Brand confirms processing.

    Do not mail merchandise to Lucky Brand’s legal or corporate correspondence address. Use only the return destination generated for the order.

    Returning an Online Order to a Store

    Qualifying LuckyBrand.com merchandise may generally be returned at an eligible U.S. Lucky Brand store. Bring:

    • The merchandise with its original tags
    • The online invoice, receipt or order confirmation
    • The original payment method when available
    • Any return documentation supplied through the portal

    Some merchandise may be restricted to mail returns, including products identified by Lucky Brand’s Help Center as online-only return exceptions. Contact the store before traveling when the item is unusual, oversized, licensed or marked with special terms.

    Lucky Brand Final-Sale Items

    Lucky Brand’s current policy states that merchandise identified as Final Sale or priced with an ending of .97 cannot be returned or exchanged.

    Check the product page, shopping bag and order confirmation before completing the purchase. A discounted item is not necessarily final sale unless it carries the applicable designation.

    Final-sale status is separate from a claim that an item arrived damaged, defective or different from what was ordered. Contact customer service promptly about those situations.

    Promotional Purchases and Refund Amounts

    Lucky Brand promotions can apply discounts across multiple items. Current offer terms state that returning part of a promotional purchase may require forfeiture of the corresponding offer value.

    For example, the refund for one item in a multi-item promotion may be based on the discounted amount allocated to that item rather than its original ticket price or displayed comparison value.

    Keep the full order confirmation and ask customer service to explain the refund calculation when it is unclear.

    Exchanges

    Exchange options depend on the purchase channel, item eligibility and available inventory.

    An eligible store may be able to exchange merchandise for another size or color. For a mail transaction, the customer may need to return the original item and place a new order.

    Pricing and availability are not guaranteed while a return is in transit. Contact customer service before placing a duplicate order when a promotion or limited quantity is involved.

    Lucky Brand Refund Timing

    Allow time for return transit, warehouse receipt, inspection and refund processing. The card issuer, bank, Klarna or PayPal may then require additional time to display the credit.

    Keep:

    • The order number
    • The return confirmation
    • The carrier receipt
    • The tracking number
    • The delivery date
    • The original payment method

    A carrier delivery scan does not mean that the merchandise has completed inspection or that the refund has already been issued.

    Damaged, Defective or Incorrect Merchandise

    If an order arrives damaged, defective or different from what was ordered:

    1. Keep the item, tags, packing slip and shipping materials.
    2. Photograph the merchandise and packaging.
    3. Record the order and style numbers.
    4. Contact Lucky Brand promptly.
    5. Follow the supplied return, replacement or inspection instructions.

    Do not wash, wear, alter or repair the merchandise before Lucky Brand reviews the complaint. Those actions can make it harder to determine what occurred and may affect return eligibility.

    Opening a complaint does not guarantee a refund, replacement, reimbursement or other requested resolution.

    Missing or Delayed Lucky Brand Orders

    Review the order-status page and carrier tracking first. Confirm the delivery address and whether the order was divided into separate shipments.

    If tracking shows delivery but the package cannot be located, check:

    • Front, rear and side entrances
    • Mailrooms and parcel lockers
    • Building management or reception
    • Household members
    • Neighbors
    • The carrier’s delivery photograph or notes

    Contact Lucky Brand and the carrier when the shipment remains missing. Save all case and claim numbers.

    Submitting a missing-package claim does not guarantee a refund or replacement. The companies involved may review tracking, delivery evidence and account history.

    Buy Online, Pick Up in Store

    Lucky Brand offers Buy Online, Pick Up in Store for selected products and locations.

    1. Select an eligible store during checkout.
    2. Wait for the ready-for-pickup email or message.
    3. Bring the required identification and order information.
    4. Pick up the order within the period stated in the notice.

    An initial order confirmation does not mean the merchandise is ready. Store inventory can change while the order is being prepared.

    Contact the selected store if another person will collect the order or if the pickup deadline cannot be met.

    Lucky Brand Store Purchases

    For a purchase made inside a Lucky Brand store, begin with that store and bring the original receipt.

    The local store normally handles:

    • Store-purchase returns and exchanges
    • Register receipts
    • Local inventory
    • Employee or manager complaints
    • Store-pickup issues
    • Property-specific hours

    Retail and outlet locations may have different inventories, promotions and return restrictions. Contact the intended store before traveling.

    Purchases From Department Stores or Marketplaces

    Lucky Brand products are also sold by department stores, shoe retailers, warehouse retailers and online marketplaces.

    If another seller accepted payment, begin with that seller for:

    • Returns and exchanges
    • Price adjustments
    • Missing retailer shipments
    • Marketplace authenticity disputes
    • Refund timing controlled by the seller
    • Retailer protection plans

    Do not assume that LuckyBrand.com’s return process applies to merchandise purchased elsewhere.

    Lucky Brand customer service may still review a brand or product-quality question, but the original seller usually controls the sales transaction.

    Klarna Payments

    Lucky Brand offers Klarna payment options at checkout. Klarna may permit eligible customers to divide a purchase into four payments collected every two weeks.

    Contact:

    • Lucky Brand about merchandise, shipping, return eligibility and refund processing.
    • Klarna about approval, automatic payments, account access, installment dates and Klarna Buyer Protection.

    A return to Lucky Brand does not necessarily update the Klarna payment schedule immediately. Continue reviewing the Klarna account until the adjustment is confirmed.

    Do not send merchandise to Klarna. Use Lucky Brand’s authorized return process.

    PayPal and Other Payment Methods

    When an order is paid through PayPal or another digital-payment provider, Lucky Brand controls merchandise and return acceptance while the provider controls its payment account.

    For a refund delay, determine whether Lucky Brand has issued the credit before asking the payment provider when it will appear.

    Do not open duplicate disputes through multiple companies without keeping a clear record of which company is reviewing the transaction.

    Lucky Brand Gift Cards

    Lucky Brand sells gift cards and provides an online balance-check tool.

    • Treat the card number and PIN like cash.
    • Do not post them in a review or social-media message.
    • Keep the purchase or delivery confirmation.
    • Check the balance only through Lucky Brand’s official website.
    • Contact customer service promptly about an unauthorized balance change.

    Ask Lucky Brand to confirm the current replacement, expiration and cash-redemption terms for the specific card. State law may affect available remedies.

    Lucky Brand Sizing and Fit Problems

    Lucky Brand sells multiple jean rises, cuts, inseams and fabric constructions. Sizing can also vary among apparel, footwear, intimates and licensed products.

    Before ordering:

    • Review the women’s or men’s size chart.
    • Check the product’s listed rise, inseam and fabric content.
    • Read the care instructions.
    • Check whether the item is final sale.
    • Compare measurements with a garment that already fits.

    Do not wash or alter an item while deciding whether to return it. Washing, hemming or tailoring can affect eligibility.

    Lucky Brand Comparison Values and Sale Prices

    Lucky Brand product pages may display a current selling price beside a “Comp. Value.” The company explains that this value can represent:

    • A price at which Lucky Brand previously offered the product; or
    • A good-faith estimate of prices for comparable products at other retailers.

    The comparison value is not necessarily the amount previously paid by the customer or the current price at another specific store.

    Review the actual checkout price, discounts, taxes and shipping before completing the order.

    Product Defects and Care Instructions

    Lucky Brand does not publish one universal long-term warranty for every garment, shoe, watch, fragrance, handbag or accessory.

    For an alleged defect:

    • Stop using the item if continued use may cause further damage.
    • Keep the receipt and tags.
    • Photograph the problem.
    • Record how the product was washed, worn or stored.
    • Contact the original seller.
    • Contact Lucky Brand when the seller directs you to the brand.

    Ordinary wear, incorrect laundering, accidental damage and a manufacturing defect are not necessarily treated the same way.

    Lucky Brand Product Recalls

    Recall status can change and may apply only to a specific product, style, production period or licensee.

    Consumers can search current U.S. notices through the Consumer Product Safety Commission recall database.

    Match the exact product details rather than assuming every Lucky Brand item is affected by a notice involving one category or licensed product.

    Lucky Brand Account and Privacy Help

    A LuckyBrand.com account can store order history, addresses, favorites and other customer information.

    For account problems:

    • Use the official password-reset process.
    • Confirm the email address used for the order.
    • Do not create multiple accounts while support is investigating.
    • Do not share a password or one-time security code.
    • Review saved addresses and payment methods after suspected unauthorized access.

    Lucky Brand’s privacy policy provides separate request options for access, correction, deletion and certain advertising choices.

    Lucky Brand Scam and Counterfeit Warning

    • Use LuckyBrand.com and the official store locator.
    • Check the spelling of the website address.
    • Do not trust caller ID alone because numbers can be spoofed.
    • Do not provide a password or security code to an unexpected caller.
    • Do not pay a refund or return fee with gift cards or cryptocurrency.
    • Do not install remote-access software for someone claiming to process a refund.
    • Use marketplace purchase protection for suspected counterfeit merchandise.

    Contact the payment provider promptly about an unauthorized charge.

    How to Escalate a Lucky Brand Complaint

    1. Identify whether the issue involves LuckyBrand.com, a store, another retailer, Klarna, PayPal or a carrier.
    2. Call Lucky Brand at 1-866-975-5825 or use live chat.
    3. Provide order and item details privately.
    4. Ask for a case or reference number.
    5. Keep receipts, photographs, tracking information and correspondence.
    6. Ask for a customer-service supervisor when the first representative cannot resolve the matter.
    7. For a store issue, ask for the store manager.
    8. For a third-party purchase, use the retailer or marketplace escalation process.
    9. For a payment-account issue, contact Klarna, PayPal or the card issuer.

    Escalation does not guarantee cancellation, refund, replacement, exchange, reimbursement or another requested outcome.

    Lucky Brand Ownership, Legal Company and Corporate Address

    Lucky Brand’s current website Terms of Use identify Lucky OpCo LLC and its subsidiaries and affiliates as the website operator.

    Lucky Brand is part of Catalyst Brands, the retail organization created through the combination of JCPenney and SPARC Group. Catalyst Brands’ announced shareholders are Simon Property Group, Brookfield Corporation, Authentic Brands Group and Shein.

    Lucky Brand Legal and Privacy Correspondence
    6501 Legacy Drive, Suite B-100
    Plano, TX 75024

    Lucky Brand’s Terms of Use also state that its website is controlled and operated from offices in Lyndhurst, New Jersey, and New York, New York.

    The former address at 540 South Santa Fe Avenue in Los Angeles should not be presented as Lucky Brand’s current headquarters.

    Natalie Levy is brand CEO for Lucky Brand and Aéropostale. Marc Rosen is CEO of Catalyst Brands.

    The Plano address is a legal and privacy correspondence address. It is not identified as a Lucky Brand store, public return counter, distribution warehouse or guaranteed walk-in complaint office. Do not mail merchandise, gift cards, payments or original documents there without written instructions.

    Lucky Brand Reviews and Complaints

    The CustomerServiceNumbers.com rating section currently displays 0 out of 5 based on 0 submitted reviews. The displayed 0/5 means that no ratings have been submitted; it is not a zero-star customer verdict.

    There are no visible review dates and no supported positive or negative customer-review themes. Future reviews should identify whether the experience involved LuckyBrand.com, a retail store, outlet, department store, marketplace, Klarna, PayPal or a carrier.

    Related Clothing Customer Service Pages

    These brands have separate owners, stores, orders, return policies and customer-service departments. They cannot access or resolve a Lucky Brand transaction.

    Lucky Brand Customer Service FAQs

    What is the Lucky Brand customer-service number?

    Call Lucky Brand at 1-866-975-5825.

    What are Lucky Brand customer-service hours?

    Lucky Brand currently lists phone and live-chat support seven days a week from 8 a.m.-9 p.m. EST.

    Does Lucky Brand have a customer-service email?

    A general U.S. customer-service email is not currently published. Use the official phone number, live chat or website feedback tool.

    How long do I have to return a Lucky Brand purchase?

    Most eligible purchases may generally be returned within 30 days. The merchandise should be unworn and have its original tags attached.

    Can I return a LuckyBrand.com order to a store?

    Many qualifying online purchases can be returned to an eligible Lucky Brand store. Online-only items and other exceptions may need to be returned by mail.

    Are Lucky Brand final-sale items returnable?

    No. Merchandise identified as Final Sale or priced with an ending of .97 cannot be returned or exchanged under the current policy.

    Can I cancel a Lucky Brand order?

    Contact customer service immediately, but cancellation is not guaranteed after warehouse processing begins.

    How do I report a damaged Lucky Brand order?

    Keep the item, tags, packing slip and shipping materials, take photographs and contact Lucky Brand before returning or discarding anything.

    How do Klarna returns work?

    Return the merchandise through Lucky Brand. Klarna controls the installment account and updates the payment schedule after the refund information is received and processed.

    Can I return merchandise purchased at a department store to Lucky Brand?

    Ordinarily, no. Begin with the department store or marketplace that accepted payment and follow its return policy.

    How do I check a Lucky Brand gift-card balance?

    Use the official Gift Cards and Balance page. Keep the card number and PIN private.

    What does Lucky Brand’s Comp. Value mean?

    It may represent a previous Lucky Brand price or a good-faith estimate of a comparable retail price. It is not necessarily the price the customer previously paid.

    Who owns Lucky Brand?

    Lucky Brand is part of Catalyst Brands. Catalyst was formed through the combination of JCPenney and SPARC Group and has Simon Property Group, Brookfield Corporation, Authentic Brands Group and Shein as announced shareholders.

    Is the Los Angeles address still Lucky Brand’s headquarters?

    The old 540 South Santa Fe Avenue address should not be presented as the current headquarters. Lucky Brand’s current legal and privacy correspondence address is in Plano, Texas.

    Can I mail a return to the Plano address?

    No. Use the official return portal and the destination generated for the order. The Plano address is for legal and privacy correspondence.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers since 2004. It is an independent consumer resource and is not owned or operated by Lucky Brand, Lucky OpCo LLC, Catalyst Brands, JCPenney, SPARC Group, Klarna, PayPal, a Lucky Brand store, department store, marketplace, shipping carrier or government regulator.

    CustomerServiceNumbers.com cannot access Lucky Brand accounts, change or cancel orders, create return labels, approve refunds, restore gift-card balances, adjust Klarna payments, locate packages or resolve complaints directly.

    Share Your Lucky Brand Experience

    Have you contacted Lucky Brand about an order, return, refund, final-sale item, store pickup, damaged delivery, sizing problem, gift card, Klarna payment or account issue? Share a first-hand review below and identify which store, retailer, payment provider or carrier handled the transaction.

    Privacy and moderation warning: Do not post an order number, return authorization, tracking number, gift-card number or PIN, Klarna account details, home address, telephone number, email address, password, one-time security code, payment information, unredacted receipt or photographs containing private information. Reviews may be moderated for personal information, threats, profanity, spam, counterfeit-sale links, unsupported allegations and complaints involving unrelated retailers or service providers.

    Page Update Note

    This page was updated on July 28, 2026. The update verified Lucky Brand’s telephone number and current seven-day EST support hours, removed the unsupported email claim, added current return, final-sale, promotion, store-pickup, gift-card and Klarna guidance, replaced the outdated Los Angeles corporate address, and updated the company’s legal operator, Catalyst Brands relationship and leadership. Unsupported customer-review themes were removed.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Lucky Brand, Lucky OpCo LLC, Catalyst Brands, any Lucky Brand store, retailer or payment provider. Telephone numbers, hours, return periods, final-sale designations, promotion terms, shipping rules, gift-card terms, payment options and corporate information can change. Verify transaction-specific details through Lucky Brand’s official website, the original seller and the applicable payment provider before returning merchandise or relying on a refund outcome.

  • Reach LOFT Customer Service – Reviews And Complaints

    Before shopping at LOFT, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. LOFT is a women’s fashion retailer offering a range of stylish and affordable clothing, accessories, and footwear.

    How to Contact LOFT

    You can reach LOFT customer service using the following details:

    • Phone Number: 1-888-563-8444
    • Email Support: LOFT offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 11 PM ET, Saturday – Sunday, 8 AM – 9 PM ET
    • Corporate Address: LOFT, 7 Times Square Tower, New York, NY 10036
    • Website: https://www.loft.com/

    LOFT Customer Support Reviews and Complaints

    When considering shopping at LOFT, it’s helpful to review their customer service feedback. LOFT competes with other women’s fashion retailers like Ann Taylor, Banana Republic, and J.Crew. Customer reviews often highlight the style, fit, and customer service provided by LOFT, particularly for those seeking versatile and trendy wardrobe options. However, some complaints focus on issues related to customer service, product availability, and returns.
    Comparing LOFT with other fashion retailers can help you determine which offers the best products, pricing, and customer support for your fashion needs. Evaluating customer reviews and complaints is an important step in making an informed decision about shopping at LOFT.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at LOFT.

    Note: This website listing is not associated with LOFT. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    LOFT does not provide support services directly through this website. For any questions or concerns about LOFT products or services, contact their customer service representative directly.

  • Reach Lane Bryant Customer Service – Reviews And Complaints

    Before shopping at Lane Bryant, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Lane Bryant is a fashion retailer specializing in plus-size clothing for women, offering a range of apparel, lingerie, and accessories.

    How to Contact Lane Bryant

    You can reach Lane Bryant customer service using the following details:

    • Phone Number: 1-866-886-4731
    • Email Support: Lane Bryant offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Saturday, 8 AM – 10 PM ET, Sunday, 10 AM – 10 PM ET
    • Corporate Address: Lane Bryant, 3344 Morse Crossing, Columbus, OH 43219
    • Website: https://www.lanebryant.com/

    Lane Bryant Customer Support Reviews and Complaints

    When considering shopping at Lane Bryant, it’s helpful to review their customer service feedback. Lane Bryant competes with other plus-size fashion brands like Torrid, Maurices, Ashley Stewart, and Eloquii. Customer reviews often highlight the style, fit, and customer service provided by Lane Bryant, particularly for those seeking fashionable and comfortable plus-size clothing. However, some complaints focus on issues related to customer service, product availability, and returns.
    Comparing Lane Bryant with other plus-size fashion brands can help you determine which offers the best products, pricing, and customer support for your wardrobe needs. Evaluating customer reviews and complaints is an important step in making an informed decision about shopping at Lane Bryant.

    Other companies in the clothing and fashion industry include Isotoner, Maidenform, London Fog, and Boston Proper.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Lane Bryant.

    Note: This website listing is not associated with Lane Bryant. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Lane Bryant does not provide support services directly through this website. For any questions or concerns about Lane Bryant products or services, contact their customer service representative directly.

  • Kohl’s Customer Service Phone Number & Returns

    Kohl’s customers often contact support for online orders, shipping delays, missing packages, returns, refunds, Kohl’s Cash, Kohl’s Rewards, Kohl’s Card payments, gift cards, store pickup, coupon issues, app problems, and complaints about a local store experience. For local store issues, start with the Kohl’s store where the purchase or pickup happened. For Kohls.com orders, Kohl’s Card/payment questions, rewards, shipping, returns, or unresolved complaints, use the official support routes below.

    Kohl’s customer service, returns, orders, and Kohl’s Card support
    Kohl’s customer service can help with online orders, returns, Kohl’s Cash, rewards, Kohl’s Card questions, and store-related support issues.

    Verified Kohl’s Customer Service Contact Information

    Important card-support update: Older listings may show 1-855-564-5748 for Kohl’s Charge or card services. Kohl’s current official contact information lists 1-844-463-7013 for Kohl’s Card or payment questions.

    Choose the Correct Kohl’s Support Route

    For Online Orders, Shipping, or Missing Packages

    Use Kohl’s order tracking, online chat, or the Kohls.com order phone number if your order is delayed, missing, canceled, partially shipped, marked delivered but not received, or missing items. Have your order number, email address, billing ZIP code, and tracking number ready.

    For Returns, Refunds, and Exchanges

    Use Kohl’s returns help page or contact customer service if you need help with a return, exchange, refund, missing return credit, return shipping, or an item that was purchased online but returned in store. Kohl’s return windows and exceptions can depend on payment type, item type, receipt, and purchase date.

    For Kohl’s Card or Payment Questions

    Use the Kohl’s Card/payment phone number for Kohl’s Card payments, billing questions, account access, credit card statements, payment due dates, lost or stolen card questions, or card-related disputes. Kohl’s Card servicing is connected with Capital One online account management, so card issues may require using the Kohl’s/Capital One account portal.

    For Kohl’s Cash, Kohl’s Rewards, and Coupon Problems

    Use Kohl’s Rewards support or customer service if Kohl’s Cash is missing, expired, adjusted after a return, not appearing in your wallet, or not applying correctly. Save the order number, coupon code, offer terms, account email, and screenshots of the offer if possible.

    For Local Store Issues

    Contact the local Kohl’s store first if your issue involves store pickup, in-store return, register pricing, employee interaction, store cleanliness, local inventory, Sephora at Kohl’s, Amazon return drop-off, or same-day store concerns. Use Kohl’s corporate/customer service if the local store cannot resolve the issue.

    For Gift Cards

    For regular Kohl’s gift card issues, use Kohl’s customer service or the Kohl’s gift card balance tools. For corporate or fundraising gift cards, use the dedicated corporate gift card phone number or email address listed above. Do not post gift card numbers, PINs, or barcode images publicly.

    What to Have Ready Before Contacting Kohl’s

    • Order number, tracking number, or return authorization details
    • Email address and billing ZIP code used on the order
    • Store location, visit date, and receipt for in-store issues
    • Kohl’s Card account details, shared only through official card support channels
    • Kohl’s Rewards account email or phone number
    • Kohl’s Cash barcode, offer code, or promotion details, shared only through official support channels
    • Gift card purchase details, but not the full gift card number or PIN in public comments
    • Photos of damaged or incorrect merchandise, if requested through official support
    • A short explanation of what happened and what resolution you are requesting

    Common Reasons Customers Contact Kohl’s Customer Service

    • Order not received or tracking problem
    • Wrong, missing, damaged, or canceled item
    • Refund delay after a return
    • Return denied or refund amount lower than expected
    • Kohl’s Cash missing, expired, adjusted, or not applying
    • Kohl’s Rewards account, balance, or email issue
    • Kohl’s Card payment, billing, or account access problem
    • Store pickup, curbside, or in-store return issue
    • Coupon, promo code, or sale price not applying
    • Gift card balance, activation, or redemption issue
    • Local store service, cleanliness, or employee complaint

    Kohl’s Returns, Refunds, and Exchanges

    Kohl’s return rules can depend on the item, payment method, purchase date, receipt, and whether the product was purchased online or in store. If a refund is missing or lower than expected, ask support to explain whether Kohl’s Cash, rewards, discounts, shipping, or the original payment method affected the refund amount.

    • Keep your receipt, order confirmation, and return tracking until the refund is complete.
    • For online returns, save the carrier drop-off receipt and tracking number.
    • For in-store returns, bring the card used for purchase and the receipt or order lookup details.
    • For Kohl’s Cash returns, ask how the return affects earned or redeemed Kohl’s Cash.
    • For Sephora at Kohl’s or premium products, check whether a shorter return window or special rule applies.

    Kohl’s Cash, Rewards, and Coupon Help

    Kohl’s Cash and rewards issues often involve timing, expiration dates, returns, minimum purchase requirements, account email mismatches, or coupon exclusions. If a promotion did not apply, save the coupon code, screenshot, email offer, order number, and the exact item details. Review whether the item was excluded from the offer before contacting support.

    Kohl’s Card, Capital One, and Payment Questions

    If your concern involves a Kohl’s Card payment, billing statement, late fee, credit card account access, lost card, or disputed card charge, use the Kohl’s Card/payment support number or the Kohl’s/Capital One account portal. Do not email full card numbers, Social Security numbers, login passwords, or bank details.

    Kohl’s Store Pickup, Amazon Returns, and Local Store Help

    For store pickup, use the order confirmation and pickup email when contacting the store. For Amazon returns at Kohl’s, start the return in Amazon’s Online Return Center and bring the Amazon QR code to a participating Kohl’s location. If a store cannot locate a pickup order, Amazon return, or in-store return record, save the store location, date, time, receipt, and any confirmation email.

    Scam, Card, and Privacy Warning

    Be cautious with fake Kohl’s coupons, fake Kohl’s Cash offers, fake refund texts, fake gift card balance sites, fake customer service numbers, and suspicious emails claiming there is a problem with your order or Kohl’s Card.

    • Use Kohls.com, the Kohl’s app, official Kohl’s customer service, or the official Kohl’s/Capital One portal before sharing account details.
    • Do not post order numbers, tracking numbers, gift card numbers, PINs, Kohl’s Cash barcodes, rewards account screenshots, card account details, home addresses, phone numbers, emails, or payment details in public reviews.
    • Do not pay a fee to receive a refund, coupon, prize, Kohl’s Cash adjustment, or customer service callback.
    • Do not share verification codes, account passwords, or credit card details with anyone who contacts you unexpectedly.
    • If you see an unfamiliar Kohl’s or Kohl’s Card charge, contact Kohl’s Card support and your payment card issuer.

    How to Escalate a Kohl’s Complaint

    1. Start with the correct route: Use the local store for store issues, Kohls.com customer service for online orders, and Kohl’s Card/payment support for card questions.
    2. Document the issue: Save receipts, order confirmations, tracking, return labels, chat transcripts, emails, case numbers, and refund details.
    3. Ask for the next step: If the first representative cannot resolve the issue, ask whether the case can be escalated or reviewed.
    4. Follow up in writing when possible: Keep your explanation short and include the order number, store location, dates, and requested resolution.
    5. Use corporate escalation only when needed: Corporate contact is best for unresolved complaints, executive-level feedback, or repeated failed attempts through normal support.

    What to Expect When Contacting Kohl’s

    Kohl’s may ask for your order number, account email, billing ZIP code, store location, receipt, payment method, Kohl’s Rewards information, or Kohl’s Card details. Online order and return issues may be handled by chat or phone support. Store-level complaints may be routed to a local store manager. Card issues may require separate handling through Kohl’s Card/payment support.

    Kohl’s Customer Service FAQ

    What is the Kohl’s customer service phone number?

    The Kohl’s customer service phone number for Kohls.com and order questions is 1-855-564-5705.

    What are Kohl’s customer service phone hours?

    Kohl’s lists phone support for Kohls.com and order questions as Monday-Saturday, 7 AM-9 PM CT, and Sunday, 10 AM-8 PM CT. Kohl’s Card/payment support is listed as available 24 hours a day, 7 days a week.

    What number do I call for Kohl’s Card questions?

    For Kohl’s Card or payment questions, call 1-844-463-7013.

    How do I contact Kohl’s about missing Kohl’s Cash?

    For Kohl’s Rewards or Kohl’s Cash account help, call 1-844-564-5704 or use Kohl’s customer service. Have your account email, order number, offer details, and screenshot ready.

    Can I chat with Kohl’s customer service?

    Yes. Kohl’s says customers can use the chat icon on its customer service page to chat with an associate about Kohls.com questions.

    Where is Kohl’s corporate office?

    Kohl’s corporate headquarters is located at N56 W17000 Ridgewood Drive, Menomonee Falls, WI 53051.

    Is CustomerServiceNumbers.com affiliated with Kohl’s?

    No. CustomerServiceNumbers.com is independent and is not affiliated with Kohl’s, Inc., Kohl’s Department Stores, Capital One, or any Kohl’s store.

    Kohl’s Customer Service Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently does not have enough live Kohl’s reviews on this page to summarize reliable CSN-specific customer sentiment. The live review section shows 0 out of 5 stars based on 0 reviews. If reviews are added later, this section can be updated to summarize real CSN review themes such as orders, returns, refunds, Kohl’s Cash, Kohl’s Card support, shipping, store pickup, app issues, or local store experiences.

    Related Customer Service Resources

    Page Update Note

    Page updated on June 29, 2026. This update refreshed Kohl’s customer service phone numbers, Kohl’s Card support, phone hours, order and return guidance, rewards and Kohl’s Cash help, gift card support, privacy warnings, related resources, image alt/caption text, and CSN review handling.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and not affiliated with Kohl’s. The goal of this page is to help consumers find the right support route, compare service experiences, and share reviews without exposing private order, card, rewards, payment, gift card, or account information.

    Share Your Experience with Kohl’s

    If you contacted Kohl’s customer service, had a Kohls.com order problem, returned an item, disputed a Kohl’s Card charge, had a Kohl’s Cash or Rewards issue, used store pickup, or contacted a local Kohl’s store, you can share your experience below. Please describe what happened, how Kohl’s responded, and whether the issue was resolved.

    Privacy reminder: Do not include order numbers, tracking numbers, receipt images, Kohl’s Card details, payment card details, gift card numbers, PINs, Kohl’s Cash barcodes, rewards account screenshots, addresses, phone numbers, emails, or screenshots that show private order, payment, or account information.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is an independent consumer information and review website. This page is not affiliated with, endorsed by, or operated by Kohl’s, Inc., Kohl’s Department Stores, Capital One, or any Kohl’s store. Contact details are provided for informational purposes and may change. Always verify order, return, refund, card, gift card, rewards, privacy, and account information through official Kohl’s channels.

  • Reach Kirkland’s Customer Service – Reviews And Complaints

    Are you considering shopping at Kirkland’s for home décor and furniture? Before you make your purchase, it’s helpful to know how to contact their customer service and read what other shoppers have shared in their reviews, complaints, and ratings. Kirkland’s is a popular home furnishings retailer, offering stylish furniture, wall art, lighting, and décor at affordable prices.

    How to Contact Kirklands

    If you need assistance with an order, product inquiry, or return at Kirkland’s, here’s how you can reach their customer service:

    • Kirkland’s Customer Service Phone Number: You can contact Kirkland’s customer service at 1-877-541-4855 for help with online orders, returns, or general questions.
    • Kirklands Credit Card Phone Number: 1-800-459-8451
    • Email Support: Use the Kirkland’s contact form available on their website to send your inquiries or concerns.
    • Live Chat: Kirkland’s offers live chat support on their website for quick assistance with product information, order status, or returns.
    • Customer Service Hours: Support is available Monday through Friday, 8 AM to 5 PM (CST).
    • Corporate Office Address: Kirkland’s, Inc., 5310 Maryland Way, Brentwood, TN 37027, USA
    • Website: https://www.kirklands.com

    Kirkland’s Customer Service Reviews, Complaints, and Ratings

    Before shopping at Kirkland’s, it’s helpful to look at reviews, complaints, and ratings to get a better understanding of the customer experience.

    Positive Feedback

    Kirkland’s receives positive reviews for its affordable prices and wide selection of stylish home décor. Here are some highlights from customer reviews:

    • Affordable Prices: Many customers appreciate that Kirkland’s offers home décor, furniture, and wall art at affordable prices, making it accessible to shoppers on a budget.
    • Stylish Selection: Kirkland’s is known for its wide range of home furnishings that cater to various styles, from rustic farmhouse to modern chic. Shoppers often mention the unique and trendy items available.
    • Seasonal Décor: Kirkland’s seasonal collections, especially for holidays like Christmas and Halloween, receive praise for offering high-quality decorations that add a festive touch to homes.
    • Frequent Sales and Discounts: Customers love the frequent sales and promotions at Kirkland’s, which allow them to purchase home décor at even more competitive prices.

    Common Complaints

    While Kirkland’s is a popular store, there are some complaints from customers:

    • Quality Concerns: Some shoppers have raised concerns about the quality of certain furniture and décor items, stating that while the prices are affordable, the durability of some products may not meet expectations.
    • Shipping Delays: A few customers have experienced delays in shipping, with orders taking longer than expected to arrive, particularly during peak shopping seasons.
    • Customer Service Issues: There are complaints about difficulties reaching customer service or resolving issues with damaged items or returns, with some customers reporting slow response times.

    How Kirkland’s Compares to Other Home Décor Stores

    Kirkland’s competes with other home décor and furniture retailers such as HomeGoods, Target, and Wayfair. Here’s how it compares:

    • HomeGoods: Both stores offer stylish, affordable home décor, but HomeGoods has a wider variety of one-of-a-kind, off-price items. Kirkland’s is preferred by shoppers looking for a more curated selection.
    • Target: Target offers a similar range of home décor and furniture, often at slightly lower price points. However, Kirkland’s is known for a more extensive and specialized selection of wall art and seasonal décor.
    • Wayfair: Wayfair has a larger online selection and a broader range of furniture, but Kirkland’s is often preferred by those looking for in-store shopping experiences and more curated, stylish pieces.

    Final Thoughts

    Kirkland’s is a great destination for shoppers seeking affordable and stylish home décor. While there are some complaints about product quality and customer service, the overall reviews and ratings reflect positive experiences, with many customers appreciating the wide range of décor options and seasonal collections. Before shopping, consider checking customer feedback to ensure Kirkland’s meets your home furnishing needs.

    Disclaimer About Customer Service Information

    At CustomerServiceNumbers.com, we provide a platform where you can share your reviews, ratings, and complaints about Kirkland’s and see what other customers have experienced.

    Note: This website is not officially affiliated with Kirkland’s, Inc. The information and reviews provided are a service from CustomerServiceNumbers.com to help consumers make informed decisions.

    Other companies in the retail store industry include: Kmart, Directbuy, Pleasant Hearth, DressBarn, and DSW.

  • Reach J.Jill Customer Service – Reviews And Complaints

    Before shopping at J.Jill, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. J.Jill is a women’s clothing retailer offering stylish and comfortable apparel, accessories, and footwear.

    How to Contact J.Jill

    You can reach J.Jill customer service using the following details:

    • Phone Number: 1-800-343-5700
    • Email Support: J.Jill offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 7 AM – 11 PM ET, Saturday – Sunday, 9 AM – 9 PM ET
    • Corporate Address: J.Jill, Inc., 4 Batterymarch Park, Quincy, MA 02169
    • Website: https://www.jjill.com/

    J.Jill Customer Support Reviews and Complaints

    When considering shopping at J.Jill, it’s helpful to review their customer service feedback. J.Jill competes with other women’s clothing retailers like Talbots, Chico’s, and Ann Taylor. Customer reviews often highlight the quality, comfort, and customer service provided by J.Jill, particularly for women seeking stylish and easy-to-wear apparel. However, some complaints focus on issues related to customer service, product sizing, and returns.
    Comparing J.Jill with other women’s clothing retailers can help you determine which offers the best products, pricing, and customer support for your fashion needs. Evaluating customer reviews and complaints is an important step in making an informed decision about shopping at J.Jill.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at J.Jill.

    Note: This website listing is not associated with J.Jill. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    J.Jill does not provide support services directly through this website. For any questions or concerns about J.Jill products or services, contact their customer service representative directly.