Category: Retail Stores Customer Service Information – Reviews

Retail stores frequently hide their customer service phone numbers. Customerservicenumbers.com lists most major retailers and stores on the website.

  • Abercrombie & Fitch Customer Service, Returns & Reviews

    Use this page to contact Abercrombie & Fitch customer service for online orders, store purchases, returns, exchanges, shipping, tracking, gift cards, myAbercrombie rewards, account help, complaints, and customer reviews. Abercrombie & Fitch is an apparel and accessories brand owned by Abercrombie & Fitch Co., which also owns abercrombie kids and Hollister.

    Abercrombie & Fitch Customer Service Phone Number and Contact Options

    Choose the Correct Abercrombie & Fitch Support Route

    Abercrombie support depends on whether your issue involves an online order, store purchase, return, exchange, gift card, myAbercrombie reward, account login, shipping, delivery, product quality, brand protection, accessibility, or corporate contact.

    • Online order, return, exchange, shipping, or tracking issue: Use the Abercrombie Help Center or call 1-866-681-3115.
    • Missing, wrong, or damaged item: Use Order Help and contact customer service within the time frame shown in Abercrombie’s current help resources.
    • Store purchase or in-store experience: Contact the store first when possible, then use customer service if the issue remains unresolved.
    • Gift card or e-gift card problem: Use the gift card balance and customer-service routes, and keep the card number private.
    • myAbercrombie rewards issue: Use the myAbercrombie FAQ or contact customer service with your receipt and account email.
    • Account login, password, or profile issue: Use Abercrombie.com account tools or customer service.
    • Accessibility issue: Use the accessibility route on Abercrombie.com and describe the page, feature, device, and assistive technology involved.
    • Careers, investor relations, public relations, sustainability, or corporate inquiry: Use Abercrombie & Fitch Co.’s corporate contact page rather than retail customer service.

    Information To Have Ready Before Contacting Abercrombie

    Before calling, chatting, emailing, starting a return, or filing a complaint, gather the details that apply to your issue:

    • Order number, confirmation email, or look-up information
    • Name, email address, phone number, and billing or shipping ZIP code used on the order
    • Tracking number, carrier, delivery date, or shipping issue details
    • Product name, SKU, size, color, quantity, and product page if available
    • Receipt, store location, purchase date, and register details for in-store purchases
    • Return label, return tracking number, return authorization, or exchange details if already started
    • Gift card number only through official private support channels
    • myAbercrombie account email, points issue, reward amount, and receipt if relevant
    • Photos of damaged merchandise, packaging, or tags if customer service requests them
    • A short summary of the issue and the resolution you are requesting

    For public reviews, do not post order numbers, tracking numbers, gift card numbers, return labels, payment details, home addresses, phone numbers, emails, account screenshots, loyalty screenshots, or photos that reveal private documents.

    Common Reasons Customers Contact Abercrombie & Fitch

    • Online order status, delivery delays, missing packages, and tracking problems
    • Returns, exchanges, refund timing, store returns, and online return labels
    • Wrong items, missing items, damaged items, or quality concerns
    • Gift cards, e-gift cards, balance checks, and card redemption issues
    • myAbercrombie points, rewards, VIP benefits, missing welcome offers, and account questions
    • Store experience, store pickup, store availability, fitting-room issues, or associate follow-up
    • Promotions, coupons, sale prices, clearance items, and offer exclusions
    • Account login, password reset, app, profile, email, and text-message preferences
    • Brand protection, suspicious websites, counterfeit offers, fake ads, and phishing messages
    • Complaints about customer-service response, refund delays, sizing, order accuracy, or shipping

    Online Orders, Shipping, and Tracking

    For online order questions, start with Abercrombie’s Help Center. You can track an order, look up an order, review shipping information, and contact customer service if the order is missing, delayed, damaged, or incorrect.

    If a shipment is missing, damaged, or marked delivered but not received, keep the tracking number, order confirmation, delivery address, and carrier details until the issue is resolved.

    Returns, Exchanges, Refunds, and Store Returns

    Abercrombie’s help center provides routes to start an online return, track a return, and review current return and exchange rules. Return eligibility can depend on the purchase date, product type, condition, proof of purchase, country, payment method, and current policy.

    Do not send items back without following Abercrombie’s current return instructions. Keep your return label, return tracking number, receipt, order number, and refund messages until the refund or exchange is complete.

    Wrong Item, Missing Item, Damaged Item, or Quality Concern

    If your order arrived with a missing item, wrong size, wrong color, damaged merchandise, quality issue, or incomplete shipment, use the Help Center or call customer service. Keep the packaging, packing slip, order confirmation, tags, photos, and delivery details.

    Gift Cards, E-Gift Cards, and Balance Questions

    Gift card and e-gift card questions should be handled through Abercrombie’s official gift card resources. Do not post gift card numbers, PINs, screenshots, or balance details in a public review.

    myAbercrombie Rewards, Points, and Account Help

    Abercrombie’s loyalty program, myAbercrombie, has separate rules for points, rewards, VIP benefits, welcome offers, account lookup, reward redemption, and missing points. Abercrombie says customers can contact myAbercrombie customer service at abercrombie@abercrombie.com or 1-866-681-3115 with questions.

    For missing rewards or points, have your receipt, account email, purchase date, store location, order number, and myAbercrombie account details ready.

    Store Purchases, Store Locator, and Local Store Issues

    If your issue involves a store visit, associate interaction, store return, store pickup, item availability, fitting-room issue, receipt lookup, or local manager follow-up, start with the store where the purchase or visit happened. If the issue remains unresolved, contact Abercrombie customer service with the store location, date, time, receipt, and summary.

    Promotions, Clearance, Coupons, and Sale Terms

    Promotion and sale rules can depend on product category, purchase date, channel, country, clearance status, coupon terms, app-only offer, member pricing, and exclusions. Before contacting support, save screenshots of the offer, product page, cart, checkout total, email offer, and final receipt.

    CustomerServiceNumbers.com does not decide promotion eligibility, price adjustments, refund eligibility, exchange eligibility, or legal rights.

    Accessibility, Privacy, Emails, and Text Messages

    Abercrombie provides website accessibility, privacy, email, text-message, and account-preference resources. If you have trouble using the site, describe the page, device, browser, assistive technology, and the action you were trying to complete.

    Do not post account screenshots, order history, private addresses, gift card details, payment details, loyalty details, or personal contact information in a public review.

    Brand Protection, Fake Sites, and Scam Warnings

    If you see a suspicious Abercrombie ad, fake website, fake coupon, fake clearance sale, fake job offer, fake influencer message, or phishing email, do not provide payment information or account credentials. Use Abercrombie.com and official Abercrombie & Fitch Co. routes to verify the offer before ordering or responding.

    When reporting a suspicious site or message, save screenshots and links, but do not post your payment details, passwords, order numbers, or private contact information publicly.

    Careers, Human Resources, Public Relations, and Investor Relations

    Retail customer service is separate from corporate and investor contacts. Abercrombie & Fitch Co. lists separate corporate routes for careers, public relations, investor relations, global giving, inclusion and diversity, and sustainability.

    How to Escalate an Abercrombie & Fitch Complaint

    If your Abercrombie issue is not resolved after the first contact, keep your complaint organized and use the correct route.

    1. Identify whether the issue involves an online order, store purchase, return, exchange, gift card, myAbercrombie reward, shipping, account login, quality concern, accessibility issue, or privacy request.
    2. Use Abercrombie’s Help Center, chat route, email abercrombie@abercrombie.com, or call 1-866-681-3115.
    3. For online orders, include the order number, delivery details, product information, photos, and support history.
    4. For returns or exchanges, follow the official return process and keep the return tracking number.
    5. For store issues, include the store location, date, time, receipt details, and names only when appropriate.
    6. Save receipts, emails, chats, screenshots, return labels, tracking numbers, case numbers, and written responses.
    7. Ask for a case number, written explanation, refund timeline, replacement route, store follow-up, return status, or next step.

    Abercrombie & Fitch Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently invites customers to share reviews about Abercrombie & Fitch customer service. Useful reviews may discuss online orders, shipping, returns, exchanges, refund timing, gift cards, myAbercrombie rewards, store experiences, customer-service response, quality concerns, account issues, and complaint outcomes.

    Please keep your review focused on your customer-service experience. Do not include order numbers, tracking numbers, return labels, gift card numbers, payment information, addresses, phone numbers, emails, account screenshots, loyalty screenshots, or private employee information in a public review.

    Frequently Asked Questions About Abercrombie & Fitch Customer Service

    What is the Abercrombie & Fitch customer service phone number?

    Abercrombie & Fitch lists U.S. customer service at 1-866-681-3115.

    How do I email Abercrombie customer service?

    Abercrombie & Fitch Co. lists customer service email at abercrombie@abercrombie.com.

    How do I track an Abercrombie order?

    Use the Track My Order link in Abercrombie’s Help Center. Have your order number, email address, and shipping ZIP code ready.

    How do I start an Abercrombie return?

    Use the Online Returns & Exchanges section in the Abercrombie Help Center and follow the current return instructions for your order.

    How do I contact Abercrombie about a missing or wrong item?

    Use Order Help or call customer service. Keep the order number, packing slip, photos, product details, and delivery information.

    How do I check an Abercrombie gift card balance?

    Use Abercrombie’s official gift card balance page or contact customer service. Do not post gift card numbers or PINs in public reviews.

    How do I contact Abercrombie about myAbercrombie rewards?

    Use the myAbercrombie FAQ, email abercrombie@abercrombie.com, or call 1-866-681-3115 with your receipt and account information ready.

    Where is Abercrombie & Fitch corporate headquarters?

    Abercrombie & Fitch Co. lists its Global Home Office at 6301 Fitch Path, New Albany, OH 43054.

    What is Abercrombie & Fitch corporate phone number?

    Abercrombie & Fitch Co.’s corporate contact information lists 614-283-6500.

    Is Abercrombie the same company as Hollister?

    Abercrombie & Fitch and Hollister are separate retail brands owned by Abercrombie & Fitch Co. Use the correct brand’s customer-service route for your order or store issue.

    Related Resources

    Customers comparing clothing, fashion, and retail support options may also find these CustomerServiceNumbers.com pages useful: American Eagle Customer Service, Hollister Customer Service, Gap Customer Service, Old Navy Customer Service, Urban Outfitters Customer Service, and H&M Customer Service. For general customer review sharing, you can also visit ZeroStars.org.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer-service contact information and share service experiences since 2004. We focus on clear contact details, support routing, complaint guidance, user reviews, and practical escalation tips. CustomerServiceNumbers.com is not affiliated with Abercrombie & Fitch, Abercrombie & Fitch Co., abercrombie kids, Hollister, Gilly Hicks, any store, any shipping carrier, any gift card provider, or any payment provider.

    Share Your Experience With Abercrombie & Fitch

    Have you contacted Abercrombie & Fitch about an online order, store purchase, return, exchange, refund, shipping issue, gift card, myAbercrombie reward, quality concern, missing item, account issue, accessibility problem, or complaint? Share your experience below to help other customers understand what to expect. Please do not include order numbers, tracking numbers, return labels, gift card numbers, payment details, addresses, phone numbers, emails, account screenshots, loyalty screenshots, or private employee information in your public review.

    Page Update Note

    This Abercrombie & Fitch customer service page was updated on July 1, 2026, to verify the current U.S. customer-service phone number, customer-service email, corporate address, help center routes, order tracking, returns, gift cards, myAbercrombie support, corporate contact information, related resources, and live CSN review status.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Abercrombie & Fitch, Abercrombie & Fitch Co., abercrombie kids, Hollister, Gilly Hicks, any Abercrombie store, shipping carrier, gift card provider, payment provider, bank, card issuer, or consumer agency. This page is provided for informational purposes to help customers find official customer-service routes and share reviews. For orders, returns, exchanges, refunds, gift cards, loyalty rewards, shipping disputes, store complaints, legal questions, payment disputes, privacy rights, accessibility concerns, or employment issues, contact Abercrombie & Fitch, the store, the carrier, your bank, your card issuer, a consumer agency, or another qualified official source through official channels.

  • Ace Hardware Customer Service: Phone Number, Returns & Complaints

    Ace Hardware customer service helps shoppers with online orders, store purchases, returns, refunds, exchanges, Ace Rewards, gift cards, coupons, delivery, pickup, curbside orders, product questions, store complaints, customer-service complaints, product availability, pricing issues, and support for a specific Ace Hardware location.

    The correct Ace Hardware support route depends on whether the issue involves a local independently operated store, an AceHardware.com order, an online return, a gift card, an Ace Rewards account, a delivery order, a product question, a store-service complaint, or a corporate-office question.

    Many customers search for Ace Hardware customer service, Ace Hardware phone number, Ace customer service number, Ace Hardware complaints, Ace Hardware returns, Ace Hardware corporate office, Ace Rewards support, or Ace Hardware gift card help. Use the guide below to choose the right contact route.

    Below are Ace Hardware’s current customer-service contacts, return guidance, store-complaint steps, review information, and related consumer resources.

    Ace Hardware customer-service information reviewed and updated on July 6, 2026.

    Ace Hardware Customer Service Help by Issue

    • General Ace Hardware customer service: Call 1-888-827-4223 or use Ace’s official contact form.
    • Store customer-service complaint: Contact the local Ace store within 24 hours of the visit, then contact the Ace Care Center if the store does not resolve the issue.
    • Online order problem: Check order status first, then contact Ace Customer Care with the order number, email address, product information, and store selected.
    • Order cancellation: Contact Customer Care if the order was canceled because an item was unavailable, payment could not be processed, or shipping was not available to the address.
    • Return or refund question: Review whether the item was bought online or at a local Ace store because local stores may have their own return policies.
    • Defective product: Keep the receipt, packaging, product number, brand, serial number, photos, and warranty information.
    • Parts or repairs: Ace’s customer-service information generally directs customers to contact the manufacturer directly for parts and repair questions.
    • Pickup or curbside problem: Contact the selected local store first, then Ace Customer Care if the order record or refund remains unresolved.
    • Delivery from store issue: Contact the local store that fulfilled the order and keep the delivery confirmation, order number, and photos of any damage.
    • Product availability problem: Check the local store inventory page and call the store before making a special trip for a high-demand item.
    • Price, coupon, or promotion issue: Keep the coupon, ad, email, app screenshot, product number, store location, and receipt.
    • Ace Rewards issue: Sign in to the Ace account, review the Rewards number, and contact Customer Care if points, offers, or account information appear incorrect.
    • Gift card problem: Contact Ace Customer Care at 1-888-827-4223 for balance, lost-card, stolen-card, or suspected gift-card fraud concerns.
    • Product recall: Check Ace’s official product recall information and follow the recall instructions before using the product again.
    • Suspicious Ace email or survey: Do not click suspicious links or enter payment details. Use Ace’s official online security resources.
    • Job application question: Use Ace’s careers website instead of ordinary customer service.
    • Corporate-office question: Use the Oak Brook corporate address for headquarters-related matters, but route ordinary customer issues through Customer Care first.

    How To Contact Ace Hardware Customer Service

    Important: The older 2200 Kensington Court address should not be used as the current Ace Hardware corporate address. Current Ace materials list the Oak Brook corporate address as 2915 Jorie Blvd., Oak Brook, IL 60523.

    Ace Hardware stores can be locally owned and operated, and local store policies may differ from AceHardware.com policies. For store purchases, start with the store where the purchase was made.

    Quick Guide: Ace Hardware Phone Number, Returns and Complaints

    • Ace Hardware phone number: 1-888-827-4223.
    • Ace customer service number: 1-888-827-4223.
    • Ace Hardware complaints: Start with the local store for store-service issues, then contact the Ace Care Center if the store does not resolve the issue.
    • Ace Hardware returns: Check whether the item was purchased at a local store or through AceHardware.com because policies may differ.
    • Ace Rewards support: Sign in to your Ace account or contact Customer Care if rewards, offers, or account details are missing.
    • Ace gift card support: Contact Customer Care at 1-888-827-4223 for lost, stolen, balance, or suspected fraud issues.
    • Ace store complaint: Contact the local store within 24 hours of the visit and explain the resolution requested.
    • Ace corporate office: 2915 Jorie Blvd., Oak Brook, IL 60523.

    How To Complain About an Ace Hardware Store

    Ace Hardware’s service guarantee says customers who are not satisfied with the customer service received during a store visit should contact the local Ace store within 24 hours of the visit. If the store’s resolution is not satisfactory, customers can submit the Ace Care Center form or call 1-888-827-4223.

    Start With the Local Store

    A local Ace store may be able to help with:

    • Incorrect price or coupon issue
    • Product availability problem
    • Pickup order concern
    • Curbside order concern
    • Return or exchange question
    • Product damaged at purchase
    • Employee-service complaint
    • Paint, key cutting, screen repair, glass cutting, or store-service concern
    • Local delivery issue
    • Special-order question

    Information To Include in an Ace Store Complaint

    • The store city, state, and address
    • The store phone number if known
    • The date and approximate time
    • The receipt or order number
    • The product name, brand, and item number
    • The service involved
    • The associate or manager contacted, if known
    • The coupon, ad, or online listing involved
    • A factual description of the issue
    • The resolution requested
    • Photos, screenshots, or documents when helpful

    If the local store does not resolve the matter, use Ace’s official Customer Service Guarantee form or call Customer Care.

    AceHardware.com Order Problems

    Online order issues may involve order cancellation, pickup problems, shipping delays, out-of-stock items, payment-processing problems, wrong items, damaged shipments, or missing products.

    Before Contacting Customer Care

    • Check order status online
    • Locate the order confirmation email
    • Save the order number
    • Confirm the selected store
    • Check the payment method
    • Save any cancellation or return email
    • Check whether the item was shipped, delivered, picked up, or canceled
    • Photograph damaged packaging or products

    Ace’s customer-service information says cancellation emails may be sent when items are unavailable, payment information cannot be processed, or an order cannot be shipped to the address provided.

    Pickup, Curbside and Delivery From Store

    Ace offers several fulfillment options that may vary by location and product.

    Common Pickup and Delivery Issues

    • Order marked ready but not available at the store
    • Wrong item held for pickup
    • Item canceled after the order was placed
    • Missing pickup email
    • Curbside delay
    • Delivery address outside the store’s delivery area
    • Delivery fee or handling fee question
    • Damaged item delivered from store
    • Item missing from delivery

    What To Do

    1. Check the order status online.
    2. Review the pickup or delivery email.
    3. Call the local store fulfilling the order.
    4. Ask whether the item is held, substituted, canceled, or delayed.
    5. Save the name of the person contacted.
    6. Contact Ace Customer Care if the order record or refund remains unresolved.

    Delivery area, fees, and product eligibility can vary by store.

    Ace Hardware Returns and Refunds

    Ace’s online customer-service policies apply to purchases made through Ace’s online services. Each Ace Hardware store may have its own customer-service and return policies, so customers should check with the local store for store purchases.

    Before Requesting a Return

    • Bring the receipt or order confirmation
    • Bring the payment card used for the purchase when required
    • Keep the original packaging when possible
    • Include manuals, accessories, parts, chargers, batteries, and hardware
    • Confirm whether the item was bought online or in store
    • Check whether the item was shipped directly from a supplier
    • Review whether the item is excluded or subject to special return rules
    • Ask how the refund will be issued

    Outdoor Power Equipment and Grills

    Ace’s online customer-service information includes special rules for outdoor power equipment and grills or smokers. These items may have stricter return requirements and should not be fueled, oiled, installed, or used if the customer may need to return them.

    When in doubt, contact Ace Customer Care or the local store before using the product.

    Product Questions, Parts and Repairs

    Ace’s customer-service information says customers should contact the manufacturer directly for parts and repair questions. Ace Customer Care may help identify product information, but the manufacturer is often the best route for warranty, parts, manuals, and repair service.

    Information To Collect

    • Product name
    • Brand
    • Item number or model number
    • Serial number when available
    • Purchase date
    • Receipt or order number
    • Store where purchased
    • Photos or video showing the issue
    • Manual or warranty paperwork
    • Steps already taken to troubleshoot

    For power tools, grills, generators, mowers, trimmers, appliances, water heaters, pumps, and other brand-specific products, check the manufacturer’s warranty and support route as well as Ace’s return policy.

    Ace Rewards Support

    Ace Rewards customers may contact Customer Care about account access, missing rewards, incorrect contact information, app offers, Premier status, coupons, or a reward that did not appear.

    Before Contacting Ace Rewards Support

    • Sign in to the Ace account
    • Find the Ace Rewards number
    • Check the account email and mailing address
    • Review recent purchases
    • Confirm that the Rewards number was used at checkout
    • Save receipts and order confirmations
    • Take screenshots of missing offers or app errors
    • Review the expiration date and participating-store requirements

    Rewards, member offers, and Premier offers may have limitations, exclusions, expiration dates, and participating-store requirements. Keep the specific coupon or offer until the issue is resolved.

    Ace Gift Card Problems

    Ace gift cards, eGift cards, merchandise return cards, and promotional cards are handled under Ace gift-card terms. Customers can contact Customer Care at 1-888-827-4223 for gift-card questions.

    Common Gift Card Issues

    • Checking a gift-card balance
    • Lost or stolen gift card
    • Gift card not accepted online
    • Gift card not accepted at a participating store
    • Possible tampering
    • Card value appears incorrect
    • Promotional card expired
    • Gift card fraud

    Information To Keep

    • Gift card number
    • Purchase receipt
    • Activation receipt
    • Most recent reload receipt when applicable
    • Last known balance
    • Store or website where purchased
    • Date the problem occurred

    Do not publish gift-card numbers, PINs, barcodes, receipts, or balance screenshots in a public review.

    Ace Hardware Gift Card and Coupon Scams

    Scammers may use fake Ace Hardware coupons, fake clearance websites, survey rewards, gift-card payment requests, or emails that look like Ace messages.

    Warning Signs

    • Website address is not AceHardware.com
    • Coupon seems too good to be true
    • Message claims you won an expensive item after a survey
    • Text asks for payment information
    • Email asks for your Ace account password
    • Caller demands payment through gift cards
    • Gift-card packaging looks opened or tampered with
    • Social-media ad links to an unfamiliar website

    Use Ace’s official website, mobile app, store locator, and customer-service page rather than links from suspicious messages.

    Ace Product Recalls and Safety Issues

    Ace publishes product recall information through its customer-service resources. Customers should check recall details before using a product that may be affected.

    If You Think a Product Is Recalled

    • Stop using the item until the recall status is confirmed
    • Check the product name and model number
    • Compare the item number and date information
    • Keep the receipt when available
    • Follow the recall remedy instructions
    • Contact Customer Care or the manufacturer if the recall instructions are unclear

    Product safety issues involving electrical shock, fire, carbon monoxide, ladders, grills, outdoor power equipment, generators, heaters, chemicals, or tools should be documented promptly and handled through the official recall or manufacturer support route.

    Ace Handyman Services Questions

    Ace Handyman Services is a related service brand for home repair and handyman work. It may have different local offices, scheduling tools, service guarantees, pricing, and contact routes than Ace Hardware retail stores.

    Use Ace Handyman Services For:

    • Home repair scheduling
    • Project estimates
    • Drywall, painting, carpentry, or installation projects
    • Questions about a local handyman office
    • Complaints about completed handyman work
    • Workmanship guarantee questions

    For retail orders, hardware purchases, Ace Rewards, gift cards, or store complaints, use Ace Hardware Customer Care or the local Ace store instead.

    Ace Careers, Vendor and Store Ownership Questions

    Not every Ace question belongs with customer service.

    • Careers: Use the Ace careers website for job applications and applicant-support questions.
    • Vendor questions: Use Ace’s vendor or business contact route rather than the customer review section.
    • Owning an Ace store: Use Ace’s “Own an Ace Store” resources.
    • Local store employment: Contact the specific store or apply through the proper job listing.
    • Media inquiries: Use Ace’s newsroom resources.

    Do not post resumes, tax forms, private employee information, vendor contracts, or franchise/store-ownership documents in a public review.

    How To Escalate an Unresolved Ace Hardware Complaint

    1. Start with the correct source. Contact the local Ace store for store purchases and store-service complaints. Contact Ace Customer Care for online orders, gift cards, Ace Rewards, and account issues.
    2. Keep proof of purchase. Save receipts, order confirmations, product numbers, photos, coupons, app screenshots, and support messages.
    3. State the requested resolution. Ask for a refund review, exchange, price correction, rewards correction, gift-card review, order update, or written explanation.
    4. Use Ace’s Customer Service Guarantee process. If the local store does not resolve a store-service complaint, use Ace’s official form or call 1-888-827-4223.
    5. Ask for a case or reference number. If one is not provided, record the date, time, support route, and response.
    6. Contact the manufacturer when needed. Product repairs, parts, warranties, and recalls may need manufacturer involvement.
    7. Use the appropriate outside resource when necessary. Depending on the issue, that may include the payment-card issuer, local consumer-protection office, product-safety agency, gift-card fraud resource, or manufacturer.
    8. Use corporate-office information for headquarters matters. Ordinary retail and online support should usually begin with Customer Care first.

    Ace Hardware Customer Reviews and Complaint Sentiment

    At the time this page was updated, CustomerServiceNumbers.com displayed an Ace Hardware rating of 0 out of 5 stars based on 0 reviews.

    The previous version of this page described customer-service trends that were not based on reviews submitted directly to CustomerServiceNumbers.com. Those unsupported review claims have been removed.

    As customers submit reviews, this section may be updated with recurring topics involving:

    • Ace Hardware customer service
    • Local store manager response
    • Online orders
    • Pickup and curbside orders
    • Returns and refunds
    • Product availability
    • Pricing, coupons, and promotions
    • Ace Rewards
    • Gift cards
    • Product quality, parts, and repairs
    • How effectively complaints were resolved

    Future sentiment summaries should be based on actual CustomerServiceNumbers.com reviews rather than general assumptions about Ace Hardware or its local stores.

    What To Include in Your Ace Hardware Review

    • The store city and state or online order type
    • The approximate purchase or contact date
    • The product or service involved
    • Whether the issue involved a store visit, online order, pickup, return, Ace Rewards, gift card, coupon, or product problem
    • Whether you contacted the local store manager
    • Whether you contacted Ace Customer Care
    • Whether a case or reference number was provided
    • How long it took to receive a response
    • Whether the issue was resolved

    Do not publish full payment-card numbers, gift-card numbers, Ace account passwords, home addresses, order security information, employee personal information, private case documents, or other sensitive information.

    Ace Hardware Frequently Asked Questions

    What is the Ace Hardware customer-service phone number?

    Ace Hardware Customer Care can be reached at 1-888-827-4223.

    What are Ace Hardware customer-service hours?

    Ace currently lists Customer Care representative hours as Monday through Sunday from 7:00 a.m. to 7:00 p.m. CT.

    How do I contact Ace customer service online?

    Use Ace’s official customer-service page or Customer Service Guarantee contact form. For a store-service complaint, contact the local store first.

    How do I complain about an Ace Hardware store?

    Contact the local Ace store within 24 hours of the visit. If the store’s resolution is not satisfactory, submit the Ace Care Center form or call 1-888-827-4223.

    How do I track an Ace Hardware order?

    Use Ace’s order-status page and have the order number and email address ready.

    Why was my Ace order canceled?

    Ace says order cancellation emails may be sent when an item is unavailable, payment information cannot be processed, or the order cannot be shipped to the address provided.

    What is Ace Hardware’s return policy?

    Ace’s online return policy applies to purchases made through Ace’s online services. Local Ace stores may have their own return policies, so check with the store for local purchases.

    Can I return outdoor power equipment to Ace?

    Outdoor power equipment, grills, and smokers may have special return rules. Do not fuel, oil, install, or use the product if you may need to return it. Review Ace’s current policy or ask Customer Care before using the item.

    Who handles Ace product parts and repairs?

    Ace’s customer-service information generally directs customers to contact the manufacturer directly for parts and repair questions.

    How do I contact Ace Rewards support?

    Sign in to your Ace account, review your Ace Rewards number and offers, and call 1-888-827-4223 if the issue remains unresolved.

    How do I check an Ace gift card balance?

    Use Ace’s online gift-card balance page or contact Customer Care at 1-888-827-4223.

    What should I do if my Ace gift card is lost or stolen?

    Contact Customer Care at 1-888-827-4223 immediately and keep proof of purchase or reload documentation.

    How do I report a fake Ace coupon or suspicious email?

    Do not click suspicious links or enter payment information. Go directly to AceHardware.com and use Ace’s official online security and customer-service resources.

    Where is Ace Hardware corporate office?

    Ace Hardware Corporation’s current corporate address is 2915 Jorie Blvd., Oak Brook, Illinois 60523.

    Does CustomerServiceNumbers.com provide Ace Hardware support?

    No. CustomerServiceNumbers.com is an independent consumer information and review site. Ace Hardware does not provide customer support through this page.

    Related Hardware and Home Improvement Customer Service Pages

    Official Ace Hardware Resources

    Related Consumer Resources

    Page Update Note

    This Ace Hardware customer service page was updated on July 6, 2026, to better explain Ace Hardware customer service, phone number searches, current support hours, store complaints, online orders, returns, delivery, pickup, Ace Rewards, gift cards, product support, corporate-office information, and CSN review status.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share real customer experiences since 2004. We independently organize company contacts, support routes, complaint information, review sections, and practical escalation steps.

    Our goal is not simply to repeat a phone number. We help consumers determine whether to contact the local Ace Hardware store, Ace Customer Care, Ace Rewards support, a gift-card support route, a product manufacturer, Ace Handyman Services, or another appropriate resource.

    Reviews may be moderated for spam, profanity, private account information, payment details, exact addresses, gift-card numbers, employee personal information, and personally identifiable information while preserving the reviewer’s original meaning.

    Share Your Ace Hardware Experience

    Have you contacted Ace Hardware about a store complaint, online order, return, pickup issue, delivery problem, product defect, missing reward, gift card, coupon, product recall, or unresolved customer-service issue?

    Leave a rating and review below. Include the store location or order type, product involved, support route used, whether the store manager or Customer Care responded, how long it took to receive help, and whether the issue was resolved.

    Your experience may help another customer decide whether to contact the local store, Ace Customer Care, Ace Rewards support, gift-card support, a manufacturer, or another consumer resource.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is an independent consumer website and is not affiliated with Ace Hardware Corporation, Ace Incentives, Inc., any local Ace Hardware store, any Ace retailer, Ace Handyman Services, any product manufacturer, or any payment provider. Ace Hardware does not provide customer support through this website.

    This page provides general consumer information and does not provide legal, financial, product-safety, repair, warranty, gift-card, employment, vendor, or regulatory advice. Ace Hardware’s official policies, store policies, receipts, account records, gift-card terms, product manuals, manufacturer warranties, recall notices, and written decisions control each purchase, order, account, or complaint.

  • Reach Brandy Melville Customer Service – Reviews

    Before shopping at Brandy Melville, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Brandy Melville is a popular fashion retailer known for its trendy, casual clothing targeted primarily at teenage and young adult women.

    How to Contact Brandy Melville

    You can reach Brandy Melville customer service using the following details:

    • Phone Number: Brandy Melville does not widely advertise a customer service phone number; support is primarily offered via email and their online contact form.
    • Email Support: Brandy Melville offers support through their online contact form available on their website or directly via email at support@brandymelvilleusa.com.
    • Customer Service Hours: Support is available via email and their online form, typically responded to within standard business hours.
    • Corporate Address: Brandy Melville USA, 1525 S. Sepulveda Blvd., Los Angeles, CA 90025
    • Website: https://www.brandymelvilleusa.com

    Brandy Melville Customer Support Reviews and Complaints

    When considering shopping at Brandy Melville, it’s helpful to review their customer service feedback. Brandy Melville competes with other fashion retailers like Urban Outfitters, Forever 21, American Eagle, and PacSun. Customer reviews often highlight the trendy and affordable clothing styles available at Brandy Melville. However, some complaints focus on issues related to their “one size fits all” sizing approach, return policies, and customer service response times. Brandy Melville is known for its minimalist, California-inspired aesthetic, offering a range of casual wear, including tops, bottoms, dresses, and accessories. The brand is particularly popular among young women looking for stylish yet affordable fashion. Comparing Brandy Melville with other fashion retailers can help you determine which store offers the best selection, pricing, and customer support for your shopping needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next fashion purchase.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Brandy Melville.

    Note: This website listing is not associated with Brandy Melville. The information and the reviews are a service provided by CustomerServiceNumbers.com. Brandy Melville does not provide support services directly through this website. For any questions or concerns about Brandy Melville products or services, contact their customer service representative directly.

  • Target Customer Service Phone Number, Orders & Returns Help

    Target is a major U.S. retailer offering groceries, clothing, home goods, electronics, toys, beauty products, household essentials, pharmacy and clinic services through partners, Target Circle offers, Target Circle Card products, order pickup, Drive Up, same-day delivery, shipping, gift cards, and Target Plus Partner marketplace items. Customers often contact Target customer service for online orders, store purchases, returns, refunds, missing items, damaged deliveries, pickup problems, Drive Up issues, gift card concerns, Target Circle Card questions, account access, recalls, and store complaints.

    If you are looking for the Target customer service phone number, Target Guest Relations can be reached at 1-800-440-0680. For Target.com and app order support, Target lists 1-800-591-3869. Target also provides separate support routes for Target Circle Card, Target GiftCard, security concerns, product recalls, and store-specific issues.

    How to Contact Target Customer Service

    Important support note: Target’s current contact pages route customers by issue, including Target.com orders, store experience, registries, Target Circle, Target Circle Card, Target GiftCard, pharmacy and clinic, product safety, and security concerns. If one route does not solve the issue, use the contact option tied to the specific order, store, card, gift card, or account involved.

    Best Way to Reach Target by Issue

    • Target.com order issue: Call 1-800-591-3869, sign in to your Target account, or use the order help tools.
    • Store purchase or store complaint: Call 1-800-440-0680 or contact the local store.
    • Return or exchange: Start the return online, in the Target app, or at Guest Services. Use the correct route for store purchases or online/app purchases.
    • Damaged, missing, or wrong item: Use Target.com order support and keep photos, packaging, order number, and delivery details.
    • Order Pickup or Drive Up problem: Use the order details in your Target account or app and contact Guest Services if the store cannot resolve it.
    • Same-day delivery issue: Check whether the order was fulfilled through Target, Shipt, or another delivery provider, then use the order support route.
    • Target Circle Card question: Use the correct Target Circle Card number for credit, Mastercard, debit, or reloadable card support.
    • Target GiftCard issue: Call 1-800-544-2943 for balance, fraud, or gift card support.
    • Suspicious email, text, call, or website: Contact Target through official channels and email abuse@target.com for security concerns.
    • Product safety or recall issue: Use Target’s product recall and safety resources.

    What to Have Ready Before Contacting Target

    • Your Target order number
    • The email address and phone number used for the order
    • The Target store location or store number involved
    • Receipt, gift receipt, packing slip, barcode, or proof of purchase
    • Item name, item number, model number, UPC, size, color, and quantity
    • Photos of damaged, defective, wrong, or missing items
    • Delivery tracking number, carrier details, delivery photo, or Drive Up/Pickup confirmation
    • Target Circle account details, if the issue involves offers, rewards, purchase history, or account access
    • Target Circle Card statement, card type, payment date, or transaction details if relevant
    • Target GiftCard number and receipt if reporting gift card fraud or balance problems
    • Case number, chat transcript, email, app message, or prior customer service response

    Common Target Customer Service Issues

    Common reasons customers contact Target include:

    • Target.com order tracking, cancellations, delays, and missing packages
    • Wrong, damaged, incomplete, or defective items
    • Returns, exchanges, refund status, receipt lookup, and return exceptions
    • Order Pickup, Drive Up, same-day delivery, and shipping problems
    • Target Circle account access, offers, rewards, and purchase history
    • Target Circle Card payments, billing, disputes, card replacement, and account access
    • Target GiftCard balance, fraud, scams, missing cards, and activation issues
    • Price match requests and price adjustment questions
    • Store complaints, employee interactions, checkout issues, and inventory problems
    • Target Plus Partner marketplace returns, delivery, and item issues
    • CVS Pharmacy, MinuteClinic, Target Optical, Starbucks, and other in-store service routing questions
    • Product recalls, safety concerns, suspicious messages, and fraud attempts

    Target Customer Reviews and Complaints on CSN

    The live CustomerServiceNumbers.com Target page currently shows zero customer reviews. Because there are no live CSN reviews yet, there is not enough CSN feedback to summarize a reliable Target customer-service trend on this site.

    If you have contacted Target about orders, returns, refunds, delivery, pickup, Drive Up, Target Circle Card, Target GiftCards, store issues, Target Plus Partner purchases, product recalls, or a complaint, you can leave a review below. Reviews are individual experiences and may not represent every Target store, order type, delivery provider, card product, or support case.

    Target Returns, Refunds, Exchanges, and Receipts

    Target says most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Return windows can vary by item, product category, payment method, Target Circle Card benefit, promotion, marketplace seller, and modified return policy shown on the receipt, packing slip, Target.com listing, or item description.

    Some common exceptions include shorter return windows for electronics, Apple and Beats products, mobile phones, and most Target Plus Partner items. Many electronics and entertainment items must be returned within 30 days, while Apple and Beats products and mobile phones are generally subject to a 14-day window.

    If you do not have a receipt, Target may still be able to look up purchases using your Target account, card used for payment, gift receipt, return barcode, or other proof of purchase. If Target cannot verify the purchase, a return may be denied or handled differently.

    Target.com Orders, Pickup, Drive Up, and Delivery Help

    For Target.com and Target app orders, call 1-800-591-3869. Use your order details page to track shipments, start returns, report missing items, cancel eligible orders, print receipts, and contact support.

    For Order Pickup and Drive Up issues, check your app notifications, order status, pickup barcode, and store details. If an item is missing or substituted incorrectly, document the issue and contact the store or Target.com order support.

    For delivery problems, check the carrier, tracking number, delivery photo, delivery address, and whether the order was delivered by Target, Shipt, a package carrier, or another delivery partner. If an item arrives damaged or missing, keep the packaging and photos until the issue is resolved.

    Target Circle, Target Circle Card, and Account Help

    Target Circle is Target’s loyalty and offers program. Target Circle Card is the newer branding for Target’s credit, debit, Mastercard, and reloadable card products. The old “RedCard” wording is no longer the best label for the page.

    For Target Circle Credit Card support, call 1-800-424-6888. For Target Circle Mastercard, call 1-612-815-9922. For Target Circle Debit Card, call 1-888-729-7331. For Target Circle Reloadable Card, call 1-833-840-4332.

    If your issue involves a charge, promotion, card payment, disputed transaction, late fee, refund, or account access, keep your statement, transaction date, payment confirmation, order number, and case number ready.

    Target GiftCard Scam and Fraud Warning

    Be careful with anyone who tells you to buy Target GiftCards to pay a bill, resolve a government issue, fix a computer, claim a prize, help a family member in trouble, avoid arrest, or keep an account from being closed. Target GiftCards are for purchases at Target, not for paying strangers, government agencies, utility companies, tech support callers, or debt collectors.

    • Do not read Target GiftCard numbers or access codes to anyone by phone, text, email, social media, or chat.
    • If a stranger tells you to buy Target GiftCards urgently, treat it as a scam.
    • If you purchased Target GiftCards because of a scam, call 1-800-544-2943 and keep the cards and receipts.
    • If you receive a suspicious Target email, text, call, or malicious website, report it to abuse@target.com.
    • Use target.com, the Target app, or official Target contact pages instead of links from suspicious messages.
    • If you entered payment or login information on a suspicious site, contact your bank or card issuer and change your Target password immediately.
    • Report serious scams to the FTC, IC3, your state attorney general, or local law enforcement when appropriate.

    Price Match, Promotions, and Target Plus Partner Help

    Target’s current price-match policy says price matches may be requested at the time of purchase or within 14 days after purchase. Price-match eligibility, proof requirements, marketplace rules, and exclusions can change, so review the current policy before relying on a price adjustment.

    Target Plus Partner items are sold through Target’s marketplace program and can have different return windows, seller rules, and support routing. If a Target Plus Partner item has an issue, use the order details page, Target.com support, and the item’s return policy.

    Store Complaints, In-Store Services, and Product Safety

    For store complaints, start with the local store or Target Guest Relations at 1-800-440-0680. Include the store location, date, time, department, receipt, photos, and the resolution you are requesting.

    Some in-store services are operated by partner companies, such as CVS Pharmacy, MinuteClinic, Target Optical, Starbucks, Apple services, or Shipt-related delivery support. If the issue involves a partner, Target may direct you to that partner’s support route.

    For product recalls, safety notices, contaminated food, defective products, or injury concerns, use Target’s product safety resources and contact Guest Relations. Stop using a product if you believe it may be unsafe.

    How to Escalate a Target Complaint

    If Target customer service does not resolve your issue, try these escalation steps:

    1. Save your order number, receipt, gift receipt, Target Circle account details, tracking number, photos, app screenshots, and case number.
    2. Use the correct support route for the issue: store purchase, Target.com order, Target Circle Card, Target GiftCard, Target Plus Partner, product recall, or security concern.
    3. For store issues, ask for a store leader or manager if Guest Services cannot resolve the problem.
    4. For online order issues, call 1-800-591-3869 and ask for the case to be reviewed or escalated.
    5. For card issues, contact the correct Target Circle Card support number and ask whether the issue involves billing, payment, dispute, or account access.
    6. For gift card scams, call 1-800-544-2943, keep the cards and receipt, and report the scam to the appropriate authorities.
    7. If the issue involves a charge that Target or the card issuer cannot explain, contact your card issuer within the dispute window.
    8. For serious unresolved consumer issues, consider contacting your state consumer protection office or attorney general.
    9. For corporate-level information, use the Target corporate office resource linked below.

    Target Compared with Competitors

    Target competes with retailers such as Walmart, Amazon, Costco, Kohl’s, JCPenney, Best Buy, Kroger, Meijer, Publix, Sam’s Club, BJ’s Wholesale Club, Dollar General, Walgreens, CVS, HomeGoods, and local grocery or department stores. Customers comparing retailers often look at product selection, price, return policy, pickup reliability, delivery speed, app usability, loyalty benefits, credit card rewards, gift card safety, store staffing, and how quickly customer service resolves problems.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About Target Customer Service

    What is the Target customer service phone number?

    The main Target customer service phone number for Guest Relations and store experience help is 1-800-440-0680. For Target.com and app order support, call 1-800-591-3869.

    What is the Target.com order support phone number?

    The Target.com order support phone number is 1-800-591-3869. Use this number for Target.com orders, app orders, tracking, returns, cancellations, missing items, and online purchase issues.

    What is the Target Circle Card customer service number?

    Target Circle Credit Card support is 1-800-424-6888. Target Circle Mastercard support is 1-612-815-9922. Target Circle Debit Card support is 1-888-729-7331.

    What is the Target GiftCard phone number?

    The Target GiftCard support number is 1-800-544-2943. Use this number for gift card balance concerns, missing funds, or gift card scam reporting.

    How long do I have to return items to Target?

    Target says most unopened items sold by Target in new condition can be returned within 90 days, but many exceptions apply. Electronics, Apple and Beats products, mobile phones, Target Plus Partner items, and other categories may have shorter or modified return windows.

    How do I contact Target about a missing or damaged order?

    For Target.com or app orders, call 1-800-591-3869 or use the order details page in your Target account. Keep photos, packaging, tracking details, and your order number.

    How do I report a suspicious Target email or text?

    If you receive a suspicious Target email, text, phone call, or website link, do not click links or share account information. Report security concerns to abuse@target.com and contact Target through the official website or app.

    Does Target still use RedCard?

    Target now uses the Target Circle Card name for its credit, debit, Mastercard, and reloadable card products. Older pages may still use the RedCard name, but the current customer support page labels these products as Target Circle Card options.

    Where is Target corporate office?

    Target Corporation is headquartered at 1000 Nicollet Mall, Minneapolis, MN 55403. The commonly listed corporate office phone number is 1-612-304-6073. For routine order, return, refund, store, gift card, or card issues, use Target customer service first.

    Page Update Note

    Updated June 2026: This page was refreshed with current Target customer service routing for Target.com orders, store purchases, returns, refunds, Target Circle Card, Target GiftCards, security concerns, product recalls, pickup, delivery, Target Plus Partner items, and corporate contact information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service contact information, complaint resources, and company support routes since 2004. CSN focuses on practical contact guidance, customer reviews, and real-world escalation tips. When a company publishes a real customer service phone number, CSN lists it with context so customers can decide whether to call, chat, sign in, use the app, visit a store, contact a card issuer, report gift card fraud, or escalate through another route.

    Share Your Target Customer Service Experience

    Have you contacted Target customer service about an order, return, refund, store issue, Target.com purchase, Pickup, Drive Up, delivery, Target Circle Card, Target GiftCard, price match, Target Plus Partner item, product recall, or complaint? Share your experience below. Include the support route you used, how long it took to get help, and whether Target resolved the issue. Do not post full order numbers, card numbers, gift card access codes, passwords, security codes, home addresses, phone numbers, or private account details in public comments.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Target Corporation, Target Brands, Inc., Target.com, Target Circle, Target Circle Card, CVS Pharmacy, MinuteClinic, Shipt, or any Target store, marketplace partner, card issuer, delivery provider, or in-store service partner. This page is provided for informational and consumer-feedback purposes only. Phone numbers, support routes, return policies, price-match rules, gift card procedures, card terms, delivery practices, and website links may change. Do not post private account, order, payment, home, identity, legal, security, or gift card information in public comments. Always verify important order, return, refund, delivery, card, gift card, legal, safety, and payment information directly with Target or the appropriate provider before taking action.

  • Reach Anthropologie Customer Service Reviews And Complaints

    Anthropologie Customer Service Reviews and Complaints

    When considering shopping at Anthropologie for your clothing, home décor, and lifestyle needs, it’s helpful to review Anthropologie customer service reviews and complaints. As a popular retailer known for its unique and bohemian-inspired products, Anthropologie offers a wide range of items including women’s apparel, accessories, beauty products, furniture, and home décor. Anthropologie has received various feedback from customers regarding their support and service. Reviews often highlight the quality and aesthetic of the products, the convenience of online shopping, and the friendly service in-store, while some complaints focus on issues like order processing, returns, and customer support responsiveness. Comparing Anthropologie with competitors like American Eagle, Free People, Urban Outfitters, and Zara can provide a broader perspective on customer service experiences in the retail industry.

    How to Contact Anthropologie

    To contact Anthropologie, you can use the following information:

    • General Customer Service Phone Number: 1-800-309-2500
    • Order and Shipping Support: 1-800-309-2500 (same number, select appropriate option)
    • Customer Service Hours: Monday – Saturday, 7 AM – 10 PM ET; Sunday, 8 AM – 10 PM ET
    • Corporate Office Phone Number: 1-215-454-5500
    • Home Office Address: 5000 S Broad Street, Philadelphia, PA 19112
    • Website: www.anthropologie.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Anthropologie for your clothing, home décor, and lifestyle needs.

    Note: This website listing is not associated with Anthropologie. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Anthropologie does not provide support services directly through this website. For any questions or concerns about Anthropologie services, contact their customer service representative directly.

  • Burlington Customer Service: Returns, Gift Cards, Credit Card and Complaints

    Burlington customer service can help with store questions, returns, receipts, merchandise credits, gift cards, Burlington credit card support, layaway, product recalls, pricing questions, store feedback and customer complaints. Burlington was formerly widely known as Burlington Coat Factory, but the company now primarily uses the Burlington name.

    How to Contact Burlington Customer Service

    Best Burlington Support Route by Issue

    • Return or exchange: Review Burlington’s return policy and bring the receipt, item, tags and original packaging when possible.
    • No receipt: Burlington says non-receipted returns require photo ID and may receive merchandise credit for the lowest selling price.
    • Store complaint: Contact the store manager first, then call Burlington customer service if the issue is not resolved.
    • Gift card issue: Use Burlington gift card help or call customer service with the gift card number and receipt.
    • Burlington credit card: Use the credit card support page or the account-management link for payments, APR, statements and reward questions.
    • Layaway issue: Review the layaway policy and contact the store where the layaway was created.
    • Product recall or safety concern: Check Burlington’s recall page and save the product label, receipt and photos.
    • Pricing question: Review Burlington’s pricing policy and contact customer service if a price, tag or comparable value appears incorrect.

    Information to Have Before Contacting Burlington

    • Store location, city and state
    • Date and approximate time of visit
    • Receipt, return receipt or merchandise credit details
    • Product name, brand, size, color, department and tag information
    • Gift card number, reward certificate or credit card account details, if relevant
    • Photos of damaged, defective, recalled or mislabeled products
    • Layaway contract, service fee or cancellation details, if relevant
    • Names or titles of employees or managers contacted, if appropriate

    Burlington Returns, Refunds and Merchandise Credits

    Burlington’s return policy says items must generally be returned within 30 days of purchase with the original receipt. Merchandise must be in new condition, unused, unwashed and in the original packaging. Refunds are generally issued in the original form of payment. Non-receipted returns with photo ID, and returns after 60 days, may receive a merchandise credit for the lowest selling price. Burlington also says returns are subject to a third-party verification process and system approval, and the company may limit or refuse a refund.

    Burlington Gift Cards, Credit Card and Layaway Help

    For Burlington gift card issues, keep the gift card number, activation receipt, purchase receipt and any email confirmation. Do not post a gift card number or PIN in a public review. For Burlington credit card questions, use Burlington’s credit card help page or credit card account portal. Credit card payments, APR, statements, minimum payments, reward certificates and account login questions may be handled by the card account provider rather than the local Burlington store. For layaway, Burlington says eligible merchandise may be held for 30 days with required deposits and fees. Some item categories may not be eligible for layaway, and refunds for layaway deposits, payments and returned layaway merchandise may be issued as merchandise credit.

    Burlington Product Recalls, Safety and Store Complaints

    Burlington posts product recalls and safety notices on its website. If your concern involves a recalled product, child product, baby item, appliance, beauty item, food product, safety hazard or injury risk, stop using the item and document the product label, brand, receipt and recall notice before contacting support. For store complaints involving employee conduct, checkout, returns, fitting rooms, restrooms, store condition, loss prevention, merchandise availability, parking lot safety or store management, start with the local store manager when possible. If the issue remains unresolved, contact Burlington customer service with the store location and a clear summary of what happened.

    Burlington Reviews and Complaints

    CustomerServiceNumbers.com does not currently show visible Burlington customer reviews on this page. There is not enough CSN review data yet to identify reliable complaint trends or calculate a meaningful customer-service rating. Helpful review topics may include Burlington customer service, returns, merchandise credits, no-receipt returns, store service, gift cards, credit card support, layaway, pricing, product recalls, store cleanliness, product availability, manager response and whether Burlington resolved the issue.

    Privacy, Billing and Scam Warnings

    • Do not post your full receipt number, full address, phone number, email address, payment card details, Burlington credit card login, gift card number, reward certificate, photo ID details or merchandise credit number in a public review.
    • Use only official Burlington.com, Burlington credit card, gift card and store-locator links before entering account or payment information.
    • Be cautious with fake Burlington support numbers, coupon scams, gift card scams, refund emails, survey prize messages, delivery texts and social media accounts asking for verification codes.
    • If you believe a Burlington charge is unfamiliar, compare it with your receipt, store visit, credit card account, gift card purchase and bank statement before filing a payment dispute.

    Related Customer Service Numbers Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer-service information and share company reviews since 2004. We are an independent consumer-help website and are not owned by Burlington, Burlington Stores, Inc., Burlington Coat Factory, Burlington Coat Factory Warehouse Corporation, Comenity, Bread Financial or any Burlington store.

    Share Your Burlington Customer Service Experience

    Have you contacted Burlington about a return, refund, merchandise credit, store complaint, gift card, credit card, layaway, product recall, pricing issue, damaged item, store employee or manager response? Leave a review below and describe what happened, which support method you used, how long the response took and whether the issue was resolved. Comments are moderated. Do not include private account details, full payment information, passwords, verification codes, full addresses, phone numbers, email addresses, receipt numbers, gift card numbers, credit card details or sensitive personal information in your review. Last Updated: July 10, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Burlington, Burlington Stores, Inc., Burlington Coat Factory, Burlington Coat Factory Warehouse Corporation, Comenity, Bread Financial or any Burlington store. Burlington does not provide customer support through this website. Contact information is provided to help consumers reach the company directly, and reviews reflect the experiences and opinions of individual contributors.

  • Big Lots Customer Service, Returns and Store Complaints

    Big Lots customer service can help with store complaints, returns, refunds, damaged merchandise, furniture, weekly-deal pricing, gift cards and lease-to-own purchases. The Big Lots business changed ownership after its 2024 bankruptcy, so current support information and store locations differ substantially from older Big Lots listings.

    How to Contact Big Lots Customer Service

    The former Big Lots telephone number, 1-866-BIG-LOTS or 1-866-244-5687, is not currently published on the relaunched company’s official contact page. Do not assume that older telephone numbers, support hours, online-account links or corporate contacts still reach the current operator.

    Best Big Lots Support Route by Issue

    • Store purchase or return: Contact the store shown on the receipt and ask for the manager.
    • Product availability: Call the local store before traveling because inventory varies by location.
    • Damaged or defective item: Keep the receipt, packaging and photos and report the problem to the selling store promptly.
    • Furniture or mattress complaint: Contact the selling store with the item number, delivery information and photographs.
    • Weekly-deal or shelf-price problem: Ask the store manager to review the current advertisement, shelf label and register price.
    • Customer Care escalation: Email biglotscustomercare@vwstores.com.
    • Progressive Leasing account: Contact Progressive Leasing at 1-877-898-1970.
    • Pre-bankruptcy gift card, reward or online order: Explain that the issue concerns the former Big Lots business and provide the original dates and documentation.
    • Privacy or marketing request: Use the privacy-policy contact route or call 1-252-430-2600.
    • Product safety or recall: Stop using the product when appropriate and check the manufacturer and Consumer Product Safety Commission.

    Information to Have Before Contacting Big Lots

    • Store location, city and state
    • Purchase, visit, pickup or delivery date
    • Original receipt or other proof of purchase
    • Item name, SKU, model or product number
    • Price paid and advertised price
    • Payment method
    • Gift-card receipt when applicable
    • Furniture or mattress paperwork
    • Progressive Leasing agreement when applicable
    • Photos of damaged, incomplete or incorrect merchandise
    • Photos of shelf labels or weekly advertisements
    • Name or title of the store manager already contacted
    • Previous Customer Care email or response
    • A concise timeline and requested resolution
    Do not publicly post complete receipt numbers, gift-card numbers, payment-card information, driver’s-license details, home addresses, private phone numbers or employee personal information.

    Big Lots Is Now Operated by Variety Wholesalers

    The former Big Lots business entered bankruptcy in 2024. Big Lots assets were purchased in 2025, and the relaunched Big Lots stores are operated by Variety Wholesalers, Inc. The current Big Lots business is therefore different from older Big Lots, Inc. listings involving:
    • The former public company
    • Old nationwide telephone support
    • The former online ordering platform
    • Old Big Rewards accounts
    • Pre-bankruptcy gift cards
    • Former store credit cards
    • Closed or liquidated stores
    • Old warranties and service plans
    Include the purchase date when contacting Customer Care so the company can determine whether the issue involves the current operator or the former bankruptcy estate.

    How to Find an Open Big Lots Store

    The current Big Lots website says the relaunched chain operates approximately 219 stores in 15 states. Many former Big Lots locations permanently closed, changed operators or were converted to another retailer. Before visiting:
    1. Use the official Big Lots store locator.
    2. Confirm that the location appears on BigLots.com.
    3. Call the store using the number shown in the current locator.
    4. Confirm store hours.
    5. Ask whether the particular product is currently available.
    6. Ask whether the store can handle the intended return or exchange.
    Older map listings and search results may show closed stores, former phone numbers or outdated hours.

    Big Lots Product Availability

    Big Lots sells closeouts and changing selections of furniture, home goods, apparel, electronics, toys, food, seasonal products and everyday items. Inventory can differ significantly among stores. An item appearing on the website or in a weekly advertisement may:
    • Be available only at participating stores
    • Have limited quantities
    • Sell out before the advertising period ends
    • Differ slightly from the image shown
    • Be excluded from certain promotions
    • Require store pickup or separate delivery arrangements
    Call the store with the product name or item number before making a long trip. Do not assume that another Big Lots location has the same inventory.

    Current Big Lots Return and Exchange Policy

    The relaunched Big Lots website does not currently publish one detailed chain-wide return table covering every product, receipt type and return deadline. The applicable rules may depend on:
    • The store where the item was purchased
    • The purchase date
    • The product category
    • Whether the item was clearance or final sale
    • Whether the item was used, opened or assembled
    • Whether the original packaging is available
    • Whether the customer has a receipt
    • The payment method
    • The manufacturer’s warranty
    • The terms printed on the sales or lease agreement
    • Applicable state law
    Review the receipt and posted store policy before purchasing. Ask the store manager for the specific return deadline and available remedy when the policy is unclear.

    Returning an Item With a Receipt

    Bring:
    • The original receipt
    • The complete product
    • All parts, accessories and manuals
    • The original packaging when available
    • The original payment method
    • Identification if requested under the store’s fraud-prevention policy
    Ask whether the approved remedy will be a refund to the original payment method, exchange or store credit. Keep the return receipt until the refund appears.

    Big Lots Returns Without a Receipt

    A return without a receipt is not guaranteed. The store may need to verify the transaction or may limit the remedy based on its current policy. Possible proof of purchase can include:
    • A payment-card statement
    • A gift receipt
    • A furniture or lease agreement
    • A delivery or pickup document
    • An email or text confirmation
    The company’s privacy notice says identification may be collected when processing a return or refund. Providing identification does not guarantee that the return will be accepted.

    Damaged, Defective or Incorrect Merchandise

    Report a damaged, defective, incomplete or incorrect item as soon as possible.
    1. Stop using the product if continued use could cause injury or further damage.
    2. Photograph the complete item and affected area.
    3. Keep the box, labels and packaging.
    4. Locate the receipt and product number.
    5. Contact the selling store.
    6. Ask for the store manager if the first employee cannot resolve the issue.
    7. Request the proposed remedy in writing when practical.
    8. Email Customer Care if the store does not address the documented problem.
    Do not discard a defective part or arrange an expensive repair before the store or manufacturer has had an opportunity to review the claim.

    Big Lots Furniture and Mattress Complaints

    Furniture and mattress purchases may involve separate return, warranty, delivery or lease terms. Before purchasing, confirm:
    • Whether the item is final sale
    • Whether returns are allowed after pickup or delivery
    • Whether assembly is included
    • Whether delivery is provided by Big Lots or a third party
    • The delivery charge
    • Whether the customer must be present
    • Who handles damage claims
    • What warranty applies
    • Whether mattress comfort exchanges are offered
    • Whether lease-to-own terms apply
    Get verbal promises about delivery, assembly, pickup, returns or warranties added to the written agreement before paying.

    Furniture Delivery and Third-Party Delivery Services

    Furniture delivery may be arranged locally or through a third-party provider. Confirm who is responsible before the item leaves the store. Ask:
    • What company will deliver the merchandise?
    • Is the delivery fee paid to the store or directly to the driver?
    • Does delivery include bringing the item inside?
    • Does it include assembly?
    • Will packaging be removed?
    • Who is responsible for property damage?
    • What happens if delivery is missed or rescheduled?
    • Who should be contacted about damage discovered after delivery?
    Inspect large merchandise before signing. Note visible damage, missing pieces or incorrect items on the delivery paperwork.

    Big Lots Pickup Problems

    For an item being picked up at a store:
    • Confirm the item is physically ready before renting a vehicle.
    • Verify dimensions and weight.
    • Inspect cartons and furniture before leaving.
    • Confirm all boxes and components are included.
    • Use an appropriate vehicle and secure the load.
    • Keep pickup paperwork.
    Damage caused during customer transportation may be treated differently from damage present before pickup.

    Weekly Deals, Price Signs and Register Errors

    Current advertisements commonly state that quantities are limited and selection varies by store. For a pricing dispute:
    1. Photograph the shelf label or sign.
    2. Save the current weekly advertisement.
    3. Confirm the item number, size and model.
    4. Check the promotional dates.
    5. Ask the cashier to verify the offer.
    6. Ask the store manager to review the discrepancy.
    7. Keep the receipt if the transaction is completed.
    8. Email Customer Care if the written offer remains unresolved.
    A comparison statement such as “they charge” may refer to another retailer’s price rather than a guaranteed price match. Read all advertisement qualifications.

    Former Big Lots Online Orders

    The former Big Lots business operated a larger e-commerce and online-account system. The current Big Lots website primarily emphasizes stores, product listings and weekly deals. If a complaint involves an older online order, provide:
    • Original order number
    • Order date
    • Email address used
    • Amount paid
    • Delivery or return records
    • Refund confirmation
    • Bank or card statement
    State clearly that the transaction occurred before or during the bankruptcy transition. The current operator may not have access to every record or responsibility belonging to the former company.

    Old and Current Big Lots Gift Cards

    Gift-card treatment can depend on when and by whom the card was issued.
    • Pre-bankruptcy card: Do not assume that an older Big Lots card remains valid at a relaunched store.
    • Current promotional card: Review the terms supplied with the card or promotion.
    • Store refusal: Ask the manager whether the card belongs to the former company or current operator.
    • Customer Care request: Provide the purchase date and receipt, but keep the complete card number private.
    The current public website does not display a comprehensive gift-card balance and terms center. Contact the local store or Customer Care before relying on an older balance.

    Big Rewards and Old Coupons

    The current Big Lots site does not advertise the former Big Rewards program as an active customer-account system. Do not assume that the following transferred to the relaunched company:
    • Old rewards memberships
    • Unused coupons
    • Purchase history
    • Birthday offers
    • Online-account information
    • Former rewards certificates
    Current discounts and promotions should be confirmed through the weekly-deals page or local store.

    Big Lots Progressive Leasing

    Current Big Lots advertisements offer Progressive Leasing on selected merchandise.
    • Progressive Leasing customer service: 1-877-898-1970
    • Progressive Leasing contact page: Account and payment support
    • Customer-service hours: Monday–Friday, 8 a.m.–7 p.m. Eastern; Saturday and Sunday, 10 a.m.–6 p.m. Eastern
    Lease-to-own is not the same as a traditional retail purchase or credit-card account. Progressive Leasing states that:
    • Not all applicants are approved.
    • It may obtain information from credit bureaus.
    • A traditional credit history may not be required.
    • Lease ownership costs more than the retailer’s cash price.
    • Only selected merchandise qualifies.
    • Customers may have an early-purchase option.
    • Customers may return the merchandise and cancel the lease according to the agreement.
    Review the total cost, payment schedule, early-purchase amount and return procedure before signing.

    Returning Merchandise Under a Progressive Lease

    Contact Progressive Leasing before returning leased merchandise to the store.
    1. Review the lease agreement.
    2. Call Progressive Leasing.
    3. Ask for the approved return process.
    4. Confirm where the merchandise must be returned.
    5. Ask when future payments will stop.
    6. Obtain a return or cancellation confirmation.
    7. Keep the store receipt and Progressive case number.
    Returning an item to a store without completing the leasing company’s process may not automatically close the lease account.

    Product Recalls and Safety Complaints

    For a possible recalled or unsafe product:
    • Stop using it when continued use could present a hazard.
    • Record the brand, model, SKU and date code.
    • Photograph the product and label.
    • Check the manufacturer’s website.
    • Search the Consumer Product Safety Commission recall database.
    • Contact the store and manufacturer.
    Do not continue using unstable furniture, damaged electrical products, overheated batteries, recalled children’s products or merchandise that presents a fire, shock, choking or tip-over hazard.

    How to Escalate a Big Lots Complaint

    1. Contact the store involved.
    2. Ask for the manager.
    3. Provide the receipt, product information and requested resolution.
    4. Ask for the manager’s written decision when practical.
    5. Email biglotscustomercare@vwstores.com.
    6. Include the store location, dates, photos and prior response.
    7. Keep the Customer Care email thread.
    8. Mail a concise escalation to P.O. Box 947, Henderson, NC 27536 if email does not resolve the matter.
    9. Use the Columbus HQ address only for an appropriate final corporate communication.
    Do not send merchandise, original receipts, gift cards or irreplaceable documents through the mail unless Big Lots provides written instructions.

    Privacy and Marketing Requests

    Variety Wholesalers’ privacy notice covers Big Lots and its other retail banners. For a privacy or marketing request:
    • Call 1-252-430-2600, Monday–Friday from 9 a.m.–5 p.m. Eastern.
    • Write to Variety Wholesalers, Inc., Attn: Customer Service – Privacy Notice, P.O. Drawer 947, Henderson, NC 27536.
    • Use the unsubscribe link in a promotional email.
    • Text STOP to the number shown in the company’s marketing message when opting out of texts.
    The privacy number is not necessarily the fastest route for an ordinary store return or furniture complaint.

    Unfamiliar Big Lots Charges

    Before reporting an unfamiliar transaction, compare it with:
    • An in-store merchandise purchase
    • A furniture deposit or balance
    • A delivery charge
    • A Progressive Leasing payment
    • A gift-card purchase
    • A delayed transaction from another household member
    • A transaction involving the former Big Lots business
    Contact the store, Customer Care or leasing provider for an itemized explanation. Contact the bank or card issuer promptly if a completed charge remains unauthorized.

    Big Lots Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible Big Lots reviews. There is not enough CSN review data to identify reliable current trends involving the relaunched stores, returns, furniture, gift cards, leasing or customer service. Helpful reviews may describe the store location, purchase date, issue, support route used, how long the response took and whether Big Lots resolved the complaint.

    Fake Big Lots Websites and Support Scams

    • Use BigLots.com and the current official store locator.
    • Be cautious with fake liquidation websites and going-out-of-business advertisements.
    • Verify that a claimed Big Lots store is currently open.
    • Do not provide passwords, verification codes, complete card numbers or gift-card numbers to an unexpected caller.
    • Do not allow an unknown support representative to remotely control a device.
    • A legitimate refund should not require gift cards, cryptocurrency, wire transfer or payment to an individual.
    • Do not publicly post receipts, identification, payment details, home addresses or private employee information.
    • A review submitted here does not begin a return, issue a refund, file a lease cancellation or contact Big Lots.

    Related Customer Service Numbers Pages

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    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share service experiences since 2004. We independently organize current support routes, store information, return guidance, leasing contacts and complaint-escalation resources. We are not owned by Big Lots, Variety Wholesalers, the former Big Lots entities, Gordon Brothers, Progressive Leasing, any Big Lots store, gift-card provider, delivery company or bankruptcy administrator.

    Share Your Big Lots Customer Service Experience

    Have you contacted a current Big Lots store or Customer Care about a return, refund, damaged product, furniture purchase, gift card, weekly deal, Progressive lease or old Big Lots transaction? Leave a factual review below and explain which support route you used and whether the issue was resolved. Comments are moderated. Do not include complete receipt numbers, payment information, gift-card numbers, driver’s-license details, home addresses, private phone numbers, email addresses or names of individual employees. Last Updated: July 11, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Big Lots, Variety Wholesalers, the former Big Lots entities, Gordon Brothers, Progressive Leasing, any Big Lots store, delivery company, gift-card provider or bankruptcy administrator. Big Lots does not provide customer support through this website. Store locations, inventory, prices, return rules, refund methods, gift-card treatment, leasing offers, customer-care contacts and bankruptcy procedures can change. Review the current receipt, store policy, lease agreement, manufacturer warranty and official Big Lots information for controlling terms. This page cannot approve a return, issue a refund, validate a gift card, cancel a lease, locate inventory, decide a bankruptcy claim or resolve a product-safety emergency. It is not legal, financial, bankruptcy, credit, leasing, product-safety or payment-dispute advice.

  • Chico’s Customer Service Number, Returns and Reward

    Chico’s customer service can help with online and telephone orders, shipping, returns, exchanges, refunds, gift cards, Club Chico’s rewards, account access and store complaints. Chico’s credit-card payments, balances and account disputes are handled separately by Synchrony Bank.

    How to Contact Chico’s Customer Service

    Best Chico’s Support Route by Issue

    • Online order or delivery: Use the order lookup and contact Chico’s Customer Service.
    • Return or exchange: Start through the online return process or visit an eligible Chico’s boutique.
    • Damaged or incorrect item: Keep the product, packaging and order information and contact Customer Service.
    • Club Chico’s points or rewards: Sign in to the rewards account and contact Chico’s if eligible activity is missing.
    • Chico’s Mastercard: Contact Synchrony at 1-866-664-0928.
    • Chico’s store credit card: Contact Synchrony at 1-866-796-1682.
    • Gift-card problem: Keep the card and purchase receipt and call 1-888-855-4986.
    • Store complaint: Speak with the boutique manager and then contact Chico’s Customer Service if the issue remains unresolved.
    • Account-access or privacy concern: Change the account password and contact Customer Service promptly.

    Information to Have Before Contacting Chico’s

    • Order number or store receipt
    • Email address used for the order or account
    • Purchase and delivery dates
    • Item number, description, size and color
    • Store location for an in-person purchase
    • Shipment or return-tracking number
    • Photos of damaged or incorrect merchandise
    • Return confirmation or packing-slip information
    • Club Chico’s membership email or phone number
    • Gift-card receipt, without publicly sharing the complete card number
    • Previous customer-service case or email response
    • A concise description of the requested resolution

    Chico’s Return and Exchange Policy

    Chico’s generally accepts eligible merchandise returns and exchanges within 60 days of the original purchase date. Merchandise should be in its original condition, unworn and unwashed, unless it is defective. Common exclusions include:
    • Products marked Final Sale or “as is”
    • Gift cards, except where required by law
    • Gift boxes
    • Merchandise that has been worn, washed, altered or damaged after purchase
    • Products returned outside the permitted period
    Swimwear, intimates, watches and hosiery generally must remain unworn and have their original packaging, tags or sanitary protection attached.

    Returning an Online Chico’s Order to a Store

    Eligible purchases placed through Chicos.com or by telephone can generally be returned or exchanged at a regular U.S. Chico’s boutique. Important location restrictions include:
    • A regular Chico’s boutique purchase cannot be returned to Chico’s Off The Rack or a Chico’s outlet.
    • An outlet or Off The Rack purchase cannot be returned to a regular Chico’s boutique.
    • Airport and cruise-location purchases may need to be returned to the original location.
    • International purchases generally cannot be returned to a U.S. boutique or outlet.
    Bring the merchandise, original receipt, gift receipt or online order information. Identification may be requested to help prevent return fraud.

    Returning a Chico’s Order by Mail

    Customers can start a mailed return through Chico’s online return process and print a prepaid shipping label. Chico’s currently deducts a $7 processing fee from most refunds using its prepaid return label. Customers who arrange their own shipping should use a trackable and insured service. The published return address is: Chico’s Return Dock 1901 State Road 240 East Greencastle, IN 46135 Do not mail merchandise to the Fort Myers customer-service address unless Chico’s provides written instructions.

    Returning Items From Multiple Orders

    Start a separate online return for each order. Include the return packing slip for every order placed in the package. Missing packing slips may delay processing. Keep the tracking number and a list of every item included until all refunds have been completed.

    Chico’s Refund Timing

    Chico’s advises allowing up to two weeks from the date a mailed return is sent for warehouse processing. An email confirmation should be issued after the return is processed. After the processing confirmation, the bank or payment provider may require another five to seven business days to post the credit. If a refund remains missing, provide Customer Service with:
    • The original order number
    • The return-tracking number
    • The date the package was delivered
    • The returned item numbers
    • The original payment method
    • The return-confirmation email

    Chico’s Quick Exchange Service

    Customers who need another size or color can call 1-888-855-4986 and ask about Chico’s Quick Exchange Service. The replacement is placed as a new order and charged to the selected payment method. Chico’s waives standard ground shipping on the exchange order, but the original item must still be returned. Inventory and promotional prices can change, so confirm the replacement price before authorizing the new order.

    Final Sale Merchandise

    Merchandise marked Final Sale is sold “as is” and cannot normally be returned, exchanged or receive a price adjustment. Chico’s currently identifies merchandise prices ending in .98 as Final Sale. A damaged, defective or incorrectly shipped Final Sale product should still be reported to Customer Service promptly. Keep photographs and the shipping materials.

    Chico’s Price Adjustments

    Chico’s may provide a one-time adjustment when an eligible item’s price decreases within 14 days of the original purchase. For a store purchase, bring the original receipt to the appropriate Chico’s location. Online or catalog purchases are not adjusted through stores, so contact Customer Service instead. Final Sale products and other excluded merchandise do not qualify.

    Damaged, Defective or Incorrect Chico’s Orders

    Contact Customer Service promptly when an order arrives damaged, defective, incomplete or different from the order confirmation. Keep:
    • The merchandise
    • Original tags
    • Shipping box and packing materials
    • Shipping label
    • Order confirmation
    • Photographs showing the problem
    Do not wear, wash, alter or discard the disputed merchandise before receiving instructions.

    Missing or Delayed Chico’s Packages

    Use the tracking link in the shipping confirmation to check the carrier’s latest status. If tracking shows delivery but the package is missing:
    1. Confirm the shipping address.
    2. Check doors, mailrooms and other delivery locations.
    3. Ask household members or building personnel.
    4. Review any carrier delivery photograph.
    5. Contact the carrier.
    6. Contact Chico’s Customer Service if the package remains missing.
    Keep carrier case numbers and written responses until the claim or replacement is resolved.

    Club Chico’s Rewards Help

    Club Chico’s is the current rewards program. It replaced older Passport and Rewards+ terminology. Current program features include:
    • Members generally earn 2.5 points per dollar on qualifying Chico’s purchases.
    • Every 1,000 points produces a $10 Reward Certificate.
    • VIP status generally requires $500 in qualifying purchases during a calendar year.
    • VIP members may receive additional shipping and discount benefits.
    • Chico’s credit-card members can earn points at a higher rate on qualifying purchases.
    Sign in to the Chico’s account to review status, points, qualifying purchases and available Reward Certificates.

    Missing or Expired Chico’s Rewards

    Points from qualifying Chico’s purchases generally post within three business days after purchase or shipment. Credit-card points from purchases outside Chico’s may not post until after the billing cycle. Points may be missing because:
    • The member was not signed in or identified during checkout.
    • The purchase was excluded from earning points.
    • The order has not shipped.
    • Merchandise was returned or exchanged.
    • The activity was divided between duplicate accounts.
    Unused points generally expire after 730 days. Reward Certificates generally expire 180 days after issuance. When merchandise purchased with a Reward Certificate is returned, the certificate is forfeited and the points are not restored.

    Chico’s Credit Card Customer Service

    Synchrony Bank issues and services Chico’s credit-card accounts. Contact Synchrony for:
    • Payments and balances
    • Interest or late fees
    • Lost or stolen cards
    • Unauthorized card transactions
    • Account access
    • Credit reporting
    • Closing a credit-card account
    Chico’s stores cannot accept credit-card account payments. A store associate or ordinary retail Customer Service representative cannot change a Synchrony account decision.

    Chico’s Gift Cards

    Chico’s gift cards can generally be purchased online, by telephone or at participating Chico’s locations and used at participating boutiques, online or for telephone orders. Keep the original purchase receipt until the complete balance has been used. Do not publicly share the gift-card number or PIN. Contact 1-888-855-4986 when a valid card does not work, but remember that replacement of a lost or stolen card may depend on proof of purchase and current gift-card terms.

    Store Complaints and Escalation

    1. Speak with the store associate or department involved.
    2. Ask for the boutique or outlet manager.
    3. Keep the receipt and record the store location, date and approximate time.
    4. Call 1-888-855-4986, use live chat or email customerservice@chicos.com.
    5. Ask for a case or reference number.
    6. Save emails, chat transcripts, photographs and receipts.
    7. Send a concise written escalation to Chico’s at 11215 Metro Parkway, Fort Myers, FL 33966 when ordinary support has not resolved a documented issue.

    Account Access and Privacy Concerns

    Contact Customer Service promptly when an account displays another person’s information, missing rewards, unfamiliar orders or an email address that the customer does not recognize. Also:
    • Change the Chico’s password.
    • Secure the connected email account.
    • Review stored addresses and recent orders.
    • Check Club Chico’s activity.
    • Contact Synchrony separately if a Chico’s credit card may be affected.
    • Request a case number and written follow-up.
    Do not post screenshots containing names, addresses, order numbers, rewards balances or payment information in a public review.

    Chico’s Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 0 visible Chico’s reviews. There is not enough CSN review data to identify reliable customer-service or complaint trends. Helpful reviews may describe experiences involving orders, delivery, returns, refunds, exchanges, product sizing, Club Chico’s, gift cards, account access, credit cards, store service and whether Chico’s resolved the issue.

    Privacy, Payment and Scam Warnings

    • Use Chicos.com, the official store locator and verified Synchrony account pages.
    • Be cautious with fake Chico’s clearance websites, coupon messages and unofficial support numbers.
    • Do not provide passwords, one-time codes, complete payment-card numbers or remote device access to an unexpected caller.
    • A legitimate refund should not require gift cards, cryptocurrency, wire transfer or payment to an individual.
    • Do not publicly post order numbers, return labels, tracking numbers, rewards information, gift-card details, home addresses, phone numbers or email addresses.
    • Remove names, addresses and barcodes from receipts and screenshots before posting them.
    • A review submitted here does not cancel an order, begin a return, dispute a credit-card charge or open a Chico’s support case.

    Related Customer Service Numbers Pages

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    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share service experiences since 2004. We independently organize phone numbers, support routes, return guidance, rewards information and complaint-escalation options. We are not owned by Chico’s, Chico’s FAS, Chico’s Distribution Services, Sycamore Partners, Synchrony Bank, White House Black Market, Soma, any Chico’s store or any shipping provider.

    Share Your Chico’s Customer Service Experience

    Have you contacted Chico’s about an order, return, refund, delivery, exchange, Club Chico’s reward, gift card, account problem or store complaint? Leave a factual review below and explain which official support route you used, how long assistance took and whether the problem was resolved. Comments are moderated. Do not include order numbers, gift-card numbers, tracking information, rewards account details, payment information, passwords, verification codes, home addresses, phone numbers, email addresses or names of individual employees. Last Updated: July 11, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Chico’s, Chico’s FAS, Chico’s Distribution Services, Sycamore Partners, Synchrony Bank, White House Black Market, Soma, any Chico’s boutique or any shipping provider. Chico’s does not provide customer support through this website. Return rules, processing fees, rewards terms, credit-card contacts, gift-card procedures, phone hours, promotions and store policies can change. Verify important information through Chico’s or Synchrony before sending merchandise, payment or private information. This page cannot cancel an order, process a return, issue a refund, restore rewards, replace a gift card or decide a credit-card dispute. It is not legal, financial, privacy, cybersecurity, product-care or payment-dispute advice.

  • Coldwater Creek Customer Service, Returns and Rewards Help

    Coldwater Creek customer service can help with online and catalog orders, shipping, backorders, returns, exchanges, refunds, gift cards, account access and product questions. Customers with a MyColdwater Rewards charge should use the separate rewards-program contact information because that paid membership is managed independently from ordinary merchandise support.

    Coldwater Creek Customer Service Phone Number and Contacts

    Coldwater Creek Corporate and Mailing Address

    The old 777 South State Road 7, Margate, Florida address should not be used as the current customer-service or corporate address. Coldwater Creek’s current official pages contain a one-number discrepancy:
    • Current Terms and dispute correspondence: Coldwater International LLC, 6432 NW 5th Way, Fort Lauderdale, FL 33309
    • Current Privacy Policy: Coldwater International LLC, 6426 NW 5th Way, Fort Lauderdale, FL 33309
    Call 1-888-678-5576 before mailing legal, privacy or customer-service correspondence. Do not send merchandise returns to either Fort Lauderdale address. Begin the return through the official returns page and use the label or drop-off instructions generated for the order.

    Best Coldwater Creek Support Route by Issue

    • Order status: Use the order-tracking page with the eight-digit order number and email address.
    • Preorder or backorder: Review the expected shipping date and contact Customer Care if it changes repeatedly.
    • Order cancellation: Call Customer Care immediately. Cancellation may not be possible after processing or shipping begins.
    • Missing package: Check carrier tracking and contact Customer Care.
    • Wrong, damaged or incomplete order: Photograph the item and packaging and contact Customer Care promptly.
    • Return: Start through the official returns page within 60 days of purchase.
    • Exchange: Call 1-888-678-5576.
    • Price adjustment: Contact Customer Care within 14 days of the original purchase.
    • MyColdwater Rewards membership: Call 1-888-644-2699.
    • E-gift card: Contact Coldwater Creek Customer Care.
    • Catalog removal: Use the Do Not Mail form or contact Customer Care.
    • Privacy request: Email privacy@coldwatercreek.com.
    • Unauthorized completed charge: Contact Coldwater Creek and the payment provider promptly.

    Information to Have Before Contacting Coldwater Creek

    • Eight-digit order number
    • Email address used for the order
    • Customer name
    • Billing and shipping ZIP codes
    • Order and expected delivery dates
    • Product name, item number, size and color
    • Carrier and tracking number
    • Return confirmation and tracking
    • Photographs of damaged or incorrect merchandise
    • Date and amount of a disputed transaction
    • Last four digits of the payment method
    • MyColdwater Rewards membership email when applicable
    • Previous customer-service case or email
    • A concise explanation of the requested resolution
    Do not publicly post complete order numbers, full addresses, card numbers, gift-card codes, passwords, membership credentials, return-label barcodes or verification codes.

    Coldwater Creek’s Current Business Model

    Coldwater Creek currently serves customers through its website, telephone ordering and catalogs. Current company materials describe the business as headquartered in Fort Lauderdale, Florida. Customers should not assume that an old Coldwater Creek store location remains open or that merchandise purchased online can be returned to a former retail store. Use the current online return system.

    How to Track a Coldwater Creek Order

    1. Open the official order-tracking page.
    2. Enter the eight-digit order number without letters.
    3. Enter the email address used for the purchase.
    4. Review the status of each item and shipment.
    5. Check the shipping-confirmation email for carrier tracking.
    A single order may be divided into multiple shipments. Review each item separately before reporting a missing product.

    Order Confirmation Has Not Arrived

    After an online order is successfully submitted, Coldwater Creek normally displays an order number and sends an email confirmation. If no confirmation arrives:
    1. Check spam and promotional-email folders.
    2. Confirm whether the payment shows as pending or completed.
    3. Verify which email address was entered at checkout.
    4. Do not place a duplicate order until the first order is checked.
    5. Call 1-888-678-5576.

    Coldwater Creek Preorders and Backorders

    A preorder or backordered item has an expected future shipping date. The date should appear on the product page, in checkout or in the order record. Coldwater Creek says it obtains payment-card authorization when the order is placed but does not charge for the delayed item until it ships. For a delayed item:
    • Save the original expected shipping date.
    • Review later delay notices.
    • Check whether other items shipped separately.
    • Ask Customer Care whether cancellation is still available.
    • Request written confirmation if the item is cancelled.
    • Monitor the payment account for any completed charge.

    Multiple Pending Coldwater Creek Transactions

    A temporary authorization may appear when an order is placed. It should normally disappear after the merchandise ships and the completed charge is processed. Separate charges may also appear when:
    • An order ships in multiple packages
    • One item is backordered
    • Items ship on different dates
    • The bank displays both an authorization and completed transaction temporarily
    Compare the total completed charges with the merchandise that actually shipped. Contact Customer Care and the card issuer if duplicate completed charges remain or temporary authorizations repeatedly reappear.

    Coldwater Creek Shipping and Delivery

    Coldwater Creek currently lists these normal delivery estimates:
    • Standard: 4–8 business days
    • Three-day: Normally three business days
    • Overnight: Normally one business day
    In-stock items using standard delivery normally ship within one to two days and typically arrive within seven business days after shipment. Delivery estimates are not guarantees and may be affected by inventory, order volume, weather, holidays, carrier delays and an incorrect address. Standard delivery is available to most U.S. ZIP codes, including Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam and qualifying military addresses. Expedited shipping is more limited. Coldwater Creek does not currently ship to Canada or other non-U.S. international addresses.

    Coldwater Creek Package Is Late or Missing

    1. Review the expected delivery date.
    2. Open the carrier tracking record.
    3. Check for separate packages.
    4. Confirm the shipping address.
    5. Look around the delivery location and ask household members.
    6. Contact the carrier when tracking shows a delivery exception.
    7. Contact Coldwater Creek with the order and tracking numbers.
    Report a package that is marked delivered but cannot be located promptly. Carrier and retailer investigation deadlines may apply.

    Wrong, Damaged or Missing Merchandise

    Keep the merchandise, packaging, packing slip and shipping label until Customer Care provides instructions.
    1. Photograph the product and packaging.
    2. Compare the item number, size and color with the confirmation.
    3. Identify any item missing from the package.
    4. Call or email Customer Care.
    5. Explain whether a replacement, exchange or refund is requested.
    6. Do not mail the item without approved instructions.

    Coldwater Creek Return Policy

    Coldwater Creek currently accepts qualifying returns and exchanges within 60 days of purchase when the customer has a valid receipt. Important terms include:
    • Original shipping fees are nonrefundable.
    • A $9.95 return-processing fee is deducted.
    • Applicable sales tax may be charged on the return fee.
    • Final-sale merchandise cannot be returned or exchanged.
    • An exchange must be initiated through Customer Care.
    Because the deadline is measured from purchase rather than delivery, customers with delayed merchandise should review the dates and contact Customer Care promptly.

    How to Return a Coldwater Creek Order

    1. Open the official returns page.
    2. Enter the order information.
    3. Select the item and reason for return.
    4. Choose a Returns Bar drop-off or a USPS return.
    5. Follow the QR-code or label instructions.
    6. Save the drop-off or shipping receipt.
    7. Monitor the refund to the original payment method.
    Do not return merchandise to the Fort Lauderdale legal address, the old Margate address or a former Coldwater Creek store.

    Returns Bar Versus USPS Return

    Returns Bar

    • A QR code is provided.
    • No box or printed label is normally required.
    • Available FedEx and Package Hub drop-off locations are displayed.
    • The refund is initiated at drop-off.
    • It may take up to 72 hours to appear.

    USPS Return

    • The customer prints a return label.
    • The item must be packaged for mailing.
    • Coldwater Creek sends an email after receiving and processing it.
    • The refund may take another 7–10 business days to appear after processing.
    Both options currently deduct the $9.95 processing fee and applicable tax.

    Return Was Delivered but the Refund Is Missing

    1. Confirm the return-delivery date.
    2. Keep the carrier or drop-off receipt.
    3. Check the original payment method.
    4. Allow the stated processing period.
    5. Contact Customer Care with the order and return tracking.
    6. Ask for the refund date, amount and transaction reference.
    The expected refund may be lower than the purchase total because original shipping and the current return-processing fee are nonrefundable.

    Coldwater Creek Exchanges

    Call 1-888-678-5576 to begin an exchange. Confirm:
    • The item being returned
    • The replacement size or color
    • Current availability
    • Any price difference
    • Return-processing charges
    • Expected replacement shipping date
    Do not assume that placing a new order automatically cancels or converts the original return into an exchange.

    Final-Sale Items

    Items clearly marked Final Sale cannot be returned or exchanged under the ordinary policy. Customers should still contact Customer Care promptly when a final-sale item arrives:
    • Damaged
    • Defective
    • In the wrong size or color because of a fulfillment error
    • Materially different from the item ordered
    Document the issue before wearing, washing, altering or discarding the merchandise.

    Coldwater Creek Price Adjustments

    Coldwater Creek currently offers one price adjustment when a sale-price or full-price item is reduced within 14 days of the original purchase. To request an adjustment:
    1. Record the original order number and purchase date.
    2. Save a screenshot of the lower current price.
    3. Confirm that the same item, size and color qualify.
    4. Call 1-888-678-5576 or email customerservice@coldwatercreek.com.

    Promo Code Did Not Apply

    Coldwater Creek generally permits one promotional offer per order unless the offer states otherwise. Before checkout:
    • Confirm the promotion dates.
    • Check the minimum purchase.
    • Review excluded products.
    • Confirm whether sale or final-sale items qualify.
    • Enter the code exactly.
    • Verify that the discount appears in the order summary.
    Contact Customer Care before submitting the order when possible. A discount may not be added after purchase unless the company approves an adjustment.

    MyColdwater Rewards Is a Paid Membership

    MyColdwater Rewards is separate from a free ColdwaterCreek.com shopping account. The program currently advertises:
    • A free 30-day trial
    • A $16.99 monthly fee after the trial
    • Automatic monthly renewal until cancelled
    • 10% back on qualifying Coldwater Creek purchases
    • 5% back at participating Marketplace and travel retailers
    • Qualifying shipping and return-shipping rebates
    A merchandise return, canceled order or closed Coldwater Creek shopping account does not automatically cancel MyColdwater Rewards.

    How to Cancel MyColdwater Rewards

    Customers can cancel online or through the rewards-program support department.

    Cancel Online

    1. Sign in at MyColdwaterRewards.com.
    2. Open Account.
    3. Select Cancel Membership.
    4. Complete the displayed instructions.
    5. Save the cancellation confirmation.

    Cancel Through Customer Service

    After cancellation, paid benefits generally remain available through the end of the current monthly term. The program does not provide a prorated refund for the unused portion of that paid month. Cancelling during the free trial ends trial access immediately.

    Unexpected MyColdwater Rewards Charge

    1. Review the original Coldwater Creek order confirmation.
    2. Search email for a rewards enrollment message.
    3. Sign in to MyColdwaterRewards.com.
    4. Confirm the enrollment and renewal dates.
    5. Cancel future renewal if the membership is not wanted.
    6. Call 1-888-644-2699.
    7. Request a written explanation and refund decision.
    8. Save proof of cancellation.
    Contact the payment provider promptly if the membership was never authorized or charges continue after a documented cancellation.

    Coldwater Creek E-Gift Cards

    Coldwater Creek sells electronic gift cards that can be used online or when placing an order by phone. Current terms shown during purchase include:
    • Delivery by email, normally within approximately two hours
    • Gift-card purchases are nonrefundable
    • E-gift cards cannot be purchased using store credit
    Check the recipient’s email address carefully. Do not publicly post the gift-card number or redemption information.

    Coldwater Creek Account Login Problems

    Coldwater Creek introduced a new website platform in September 2023. Customers with older account history may need to reset their password.
    1. Use the email associated with the prior account.
    2. Select Forgot Password.
    3. Check spam folders for the reset message.
    4. Create a unique password.
    5. Contact Customer Care if order history remains unavailable.
    Do not create repeated accounts merely because an old order does not appear. Customer Care may be able to locate it using the order number and original email address.

    Stop Coldwater Creek Catalogs or Marketing Emails

    To stop marketing email, use the unsubscribe link at the bottom of a legitimate Coldwater Creek message. To stop printed catalogs: Provide the name and address exactly as printed on the catalog label. Because catalogs are prepared in advance, one or more additional mailings may arrive before the removal takes effect.

    Coldwater Creek Privacy Requests

    Follow Coldwater Creek’s identity-verification process. Do not send identity documents, full card information or account passwords through an unverified email address.

    Coldwater Creek Scam and Account-Security Warnings

    • Use ColdwaterCreek.com and MyColdwaterRewards.com.
    • Do not trust a customer-service number only because it appears in a sponsored search result.
    • Do not provide passwords or verification codes to an unexpected caller.
    • Do not allow an unknown support representative to control a phone or computer remotely.
    • A legitimate refund should not require gift cards, cryptocurrency or payment to an individual.
    • Verify rewards-membership messages through the official rewards account.
    • Contact the card issuer about unauthorized completed charges.
    • A review posted here does not cancel an order, return or paid membership.

    How to Escalate a Coldwater Creek Complaint

    1. Call 1-888-678-5576.
    2. Email customerservice@coldwatercreek.com.
    3. Provide the order number, dates and requested resolution.
    4. Include relevant tracking or photographs.
    5. Ask for a case or reference number.
    6. Reply through the same email thread when following up.
    7. Contact MyColdwater Rewards separately for membership billing.
    8. Contact the payment provider for an unresolved unauthorized completed charge.
    9. Report suspected online-shopping or subscription fraud to the Federal Trade Commission when appropriate.

    Coldwater Creek Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows a Coldwater Creek rating of 3.0 out of 5 based on two visible reviews. Both reviews were submitted in 2016. One concerns repeated pending card transactions and an order the reviewer said was not received. The second concerns delayed merchandise and difficulty obtaining return instructions. These are historical experiences that predate Coldwater Creek’s current ownership, legal operator, website platform and return system. They do not establish current companywide trends involving product quality, shipping, returns or support. New reviews can help readers understand current experiences involving orders, backorders, delivery, returns, the $9.95 processing fee, exchanges, MyColdwater Rewards, gift cards and customer-service response times.

    Related Customer Service Numbers Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate support information and share customer-service experiences since 2004. We independently organize contact details, order guidance, return information, subscription distinctions and reader reviews. We are not owned by Coldwater Creek, Coldwater International LLC, Newtimes Group, MyColdwater Rewards, Soft Surroundings, a shipping carrier or payment provider.

    Share Your Coldwater Creek Customer Service Experience

    Have you contacted Coldwater Creek about an order, backorder, missing package, return, exchange, refund, gift card, price adjustment or account problem? Have you contacted MyColdwater Rewards about a trial, recurring charge, cancellation or rebate? Leave a factual review below and explain which support route you used and whether the matter was resolved. Comments are moderated. Do not include order numbers, complete addresses, card details, return-label barcodes, gift-card codes, membership credentials, passwords, verification codes, private telephone numbers, personal email addresses or names of individual support employees. Last Updated: July 13, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Coldwater Creek, Coldwater International LLC, Newtimes Group, MyColdwater Rewards, Soft Surroundings, any shipping carrier or payment provider. Coldwater Creek does not provide customer support through this website. Telephone numbers, hours, corporate addresses, return fees, refund periods, shipping estimates, membership prices, rewards benefits and cancellation procedures can change. Review the current order, product page, return portal, rewards account and official company terms. This page cannot place or cancel an order, create a return label, issue a refund, exchange merchandise, cancel a rewards membership, restore account access, redeem a gift card or reverse a payment.