Category: Retail Stores Customer Service Information – Reviews

Retail stores frequently hide their customer service phone numbers. Customerservicenumbers.com lists most major retailers and stores on the website.

  • JOANN Customer Service, Store Closure & Gift Card Help

    If you need help with a past JOANN order, gift card, store closure, bankruptcy claim, missing online order, refund issue, charge dispute, fake JOANN sale, or old customer service concern, understand that JOANN is no longer operating as a normal active retail chain. JOANN stores closed after bankruptcy, and the former JOANN website now redirects shoppers to Michaels. Because of that, many old JOANN customer service numbers, store contacts, return policies, gift card options, and online order routes may no longer work.

    JOANN Customer Service, Store Closure, and Support Updates

    JOANN was formerly a major fabric, sewing, yarn, craft, and home décor retailer. The company went through bankruptcy and store-closing sales, and JOANN is no longer operating as a normal nationwide retail chain. The former JOANN website now redirects to a Michaels page welcoming JOANN shoppers.

    The old JOANN corporate/customer service phone numbers listed on older pages may no longer provide normal retail support. If you are trying to resolve an old JOANN transaction, gift card, bankruptcy claim, or charge dispute, use the correct route below based on the type of issue.

    Use the former customer service and corporate numbers only as legacy contact information. For bankruptcy case questions, use the Kroll restructuring contact information. For fake JOANN websites, suspicious charges, or online scam purchases, contact your card issuer and report the scam to the FTC.

    Choose the Correct JOANN Support Route

    Use the route below that best matches your JOANN issue.

    • Old JOANN order: Check your email confirmation, tracking number, and payment method first. If JOANN support is unavailable, contact your card issuer.
    • Gift card issue: JOANN gift card acceptance ended during the bankruptcy wind-down, so customers may need to review bankruptcy claim options or contact the card issuer if recently purchased.
    • Fake JOANN online sale: Contact your credit card company or bank immediately, save the website, receipt, and charge details, and report the scam to the FTC.
    • Bankruptcy claim: Use the Kroll restructuring website, inquiry phone numbers, or bankruptcy email listed above.
    • Former employee issue: Use bankruptcy-case resources, former employer contacts, payroll records, or legal/tax resources if ordinary HR support is unavailable.
    • Looking for fabric, yarn, or sewing supplies: Michaels now has a dedicated JOANN shopper page and expanded fabric, yarn, and sewing categories.
    • Corporate history or complaint escalation: Use the JOANN Corporate Office Headquarters page linked in the related resources section.

    What to Have Ready Before Seeking Help

    Because JOANN is no longer operating like a normal retailer, your documentation is especially important if you are trying to resolve an old transaction, charge, gift card, or bankruptcy-related issue.

    • Order number or confirmation email
    • Tracking number or shipping email
    • Receipt or proof of purchase
    • Gift card number and purchase receipt, if relevant
    • Payment card statement showing the charge
    • Date and amount of the transaction
    • Website address used for the purchase
    • Bankruptcy claim number, if applicable
    • Emails or texts from JOANN or a website claiming to be JOANN
    • Photos or screenshots of the issue, with private details covered
    • Any prior customer service case number

    Do not post order numbers, gift card numbers, PINs, payment card details, claim numbers, home addresses, phone numbers, emails, employee records, or screenshots with private information in public reviews.

    Common Reasons People Look for JOANN Customer Service

    • Store closure questions
    • Old online order problems
    • Missing shipments
    • Gift card balances
    • Gift cards no longer accepted
    • Bankruptcy claim questions
    • Refund requests
    • Return questions
    • Charge disputes
    • Fake JOANN sale websites
    • Suspicious social media ads
    • Former employee questions
    • Finding fabric, yarn, sewing supplies, or JOANN private-label products after the closures

    JOANN Store Closures and Website Redirect

    JOANN is no longer operating as a normal active fabric and craft store chain. The former JOANN website now redirects shoppers to Michaels, which has a dedicated page welcoming JOANN shoppers and pointing them to fabric, yarn, sewing supplies, craft supplies, and other creative categories.

    Because of the closure, old store phone numbers, local store contacts, return windows, coupon policies, order pickup options, and in-store customer service routes may no longer be valid. Customers should avoid assuming that an old JOANN support page, coupon page, or store listing is current.

    JOANN Gift Card Issues

    JOANN gift cards became a major customer concern during the bankruptcy and liquidation period. If you still have a JOANN gift card, it may no longer be accepted through ordinary retail channels.

    If you recently purchased a JOANN gift card from a third party, contact the seller or card issuer. If you are trying to recover value from an older JOANN gift card, review bankruptcy claim resources and consider asking your state consumer protection office whether any state-specific gift card rules apply.

    Do not post gift card numbers, PINs, balance screenshots, purchase receipts with private details, or payment information in public comments or reviews.

    Old JOANN Orders, Refunds, and Charge Disputes

    If you had an unresolved JOANN order, missing package, canceled order, or refund issue from before the closure, start by gathering your receipt, confirmation email, tracking number, payment record, and any customer service replies.

    If normal JOANN support is no longer available, contact your card issuer or payment provider. Credit card issuers may offer dispute rights for certain undelivered goods, unauthorized charges, or purchases from fake websites. Time limits can apply, so act quickly.

    JOANN Bankruptcy Claim Resources

    Bankruptcy claim questions are different from normal customer service complaints. If your issue involves a possible bankruptcy claim, unpaid vendor invoice, gift card balance, lease issue, employment claim, or formal notice, use the JOANN 2025 restructuring administration resources from Kroll.

    Keep copies of proof of claim forms, mailed notices, claim numbers, purchase records, invoices, gift card documentation, and court notices. CustomerServiceNumbers.com cannot provide bankruptcy or legal advice.

    Fake JOANN Sale and Impersonation Warnings

    Be very careful with websites, ads, emails, social posts, and search results claiming to offer a new JOANN clearance sale, bankruptcy sale, liquidation sale, or 80% to 90% off online sale. Scammers created fake JOANN sale websites after the closure news.

    • Do not trust a website simply because it uses the JOANN name, logo, colors, or product photos.
    • Be cautious of unusually large discounts, countdown timers, and social media ads.
    • Check the website address carefully before entering payment information.
    • Use a credit card when possible because credit cards may offer better dispute protection.
    • If you paid a suspicious website, contact your card issuer immediately.
    • Save screenshots, receipt emails, tracking information, and the website address.
    • Report fake JOANN websites and suspicious charges to the FTC at ReportFraud.ftc.gov.

    Where Former JOANN Shoppers Can Look Now

    Michaels has a dedicated page for former JOANN shoppers and has expanded fabric, yarn, sewing, and craft categories. Other options may include local quilt shops, local fabric stores, independent yarn shops, Hobby Lobby, Walmart, Target, Amazon, Etsy sellers, and specialty online fabric retailers.

    Before buying from a new online craft or fabric store, check return policies, shipping times, reviews, payment security, and customer service contact information. Be especially careful with lookalike sites using old JOANN branding or liquidation-sale language.

    Former JOANN Employee, Payroll, and HR Questions

    Former employee issues may involve final pay, W-2 forms, payroll records, benefits, unemployment paperwork, bankruptcy notices, or local store closure documentation. Ordinary store or customer service routes may no longer be available.

    If you are a former employee, keep pay stubs, W-2 records, store information, manager contacts, bankruptcy notices, and employment documents. Do not post Social Security numbers, employee ID numbers, pay stubs, W-2 forms, bank information, or private employment records in public reviews.

    How to Escalate a JOANN Complaint

    Because JOANN is no longer operating like a normal active retailer, escalation depends on the issue. For fake-sale charges, contact your bank or credit card issuer. For bankruptcy-related claims, use the Kroll restructuring resources. For old order documentation, gather receipts and order confirmations before contacting any support route.

    If the issue is about a historical corporate contact or complaint record, use the JOANN Corporate Office Headquarters page linked below. If the issue involves fraud, report it to the FTC and your payment provider.

    JOANN Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently does not have enough published JOANN reviews to summarize a clear CSN customer trend. The live review section shows 0 reviews, so readers are encouraged to share their JOANN customer service, closure, gift card, or scam-related experience below.

    When leaving a review, describe the issue, date, support route used, whether the problem was resolved, and what other customers should know. Do not post order numbers, gift card numbers, PINs, payment details, bankruptcy claim numbers, home addresses, phone numbers, emails, employee records, or screenshots with private information.

    Related Craft, Fabric, and Retail Customer Service Pages

    JOANN Customer Service FAQs

    Is JOANN still open?

    No. JOANN closed down after bankruptcy and is no longer operating as a normal nationwide fabric and craft retail chain. The former JOANN website now redirects to Michaels.

    What is the JOANN customer service phone number?

    Older JOANN listings commonly show 1-888-739-4120 for customer service and 1-330-656-2600 for corporate contact. These should be treated as legacy numbers because JOANN is no longer operating as a normal active retailer.

    Can I still use a JOANN gift card?

    JOANN gift card acceptance ended during the bankruptcy wind-down. If you still have a gift card, review bankruptcy claim resources or contact your state consumer protection office for guidance.

    What should I do if I ordered from a fake JOANN website?

    Contact your credit card company or bank immediately, save the website address and receipt, watch for additional charges, and report the fake website to the FTC at ReportFraud.ftc.gov.

    Where did JOANN.com go?

    The former JOANN website redirects to Michaels, which has a page welcoming JOANN shoppers and pointing them to fabric, yarn, sewing, and craft categories.

    Did Michaels buy JOANN?

    Michaels acquired JOANN intellectual property and private-label brands, but that does not mean ordinary old JOANN store returns, gift cards, orders, or customer service claims are automatically handled like current Michaels purchases.

    Who handles JOANN bankruptcy questions?

    JOANN bankruptcy inquiries should be directed to the JOANN 2025 Kroll restructuring administration resources. Kroll lists 1-844-712-2239, 1-646-863-7121 for international calls, and Joann2025Info@ra.kroll.com.

    Where was JOANN headquartered?

    JOANN was headquartered at 5555 Darrow Road, Hudson, OH 44236.

    Page Update Note

    This JOANN customer service page was updated on June 27, 2026, to reflect JOANN’s store closures, the former JOANN website redirect to Michaels, legacy phone-number status, bankruptcy inquiry resources, gift card notes, fake JOANN sale warnings, alternative shopping guidance, COH link information, and live CSN review-status information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with JOANN, Jo-Ann Stores, LLC, Joann.com, Michaels, Kroll Restructuring Administration, any bankruptcy administrator, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For bankruptcy claims, gift card issues, payment disputes, fake-sale charges, former employee questions, or legal matters, always verify details directly with the appropriate bankruptcy administrator, payment provider, state agency, or legal professional.

    Share Your JOANN Customer Service Experience

    Have you tried to contact JOANN about a past order, gift card, store closure, refund, bankruptcy claim, missing shipment, fake online sale, former employee issue, or unresolved customer service problem? Share your experience below to help other shoppers.

    Privacy reminder: Do not post your order number, gift card number, PIN, payment details, bankruptcy claim number, home address, phone number, email address, employee documents, or screenshots with private information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with JOANN, Jo-Ann Stores, LLC, Joann.com, Michaels, Kroll Restructuring Administration, any bankruptcy administrator, or any former JOANN store. This page is for informational and consumer-review purposes only. Phone numbers, claim procedures, bankruptcy resources, gift card information, store-closure details, website redirects, and support routes can change. Always confirm important details directly with the appropriate official source before taking action.

  • Jessica Simpson Customer Service – Complaints And Reviews

    Before purchasing products from the Jessica Simpson brand, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Jessica Simpson is a lifestyle brand that includes a wide range of products such as fashion apparel, footwear, accessories, and a popular luggage line known for its stylish and functional designs.

    How to Contact Jessica Simpson

    You can reach Jessica Simpson customer service using the following details:

    • Phone Number (Customer Support): Jessica Simpson customer support does not provide a direct phone number; inquiries are typically handled through the brand’s various retail partners.
    • Email Support: Customers are encouraged to use the online contact forms available on the websites of retail partners like Macy’s, Dillard’s, and Amazon, where Jessica Simpson products are sold.
    • Chat: Not available
    • Customer Service Hours: Varies by retailer; typically during standard business hours.
    • Corporate Address: The Jessica Simpson Collection, a division of Sequential Brands Group, 601 West 26th Street, Suite 1705, New York, NY 10001, USA
    • Website: https://jessicasimpson.com/

    Jessica Simpson Customer Support Reviews and Complaints

    When considering purchasing Jessica Simpson products, including her luggage line, it’s helpful to review customer service feedback. The Jessica Simpson brand competes with other lifestyle and fashion brands such as Michael Kors, Kate Spade, and Coach, as well as luggage brands like Samsonite and Travelpro. Customer reviews often highlight the fashionable design, quality, and functionality of Jessica Simpson products, particularly the luggage line, which is known for its trendy prints and durable construction. Many customers appreciate the wide variety of products available and the brand’s appeal to a broad demographic. However, some complaints focus on issues related to product availability, the return process through retail partners, and occasional quality concerns.
    Comparing the Jessica Simpson brand with other lifestyle and luggage brands like Michael Kors, Kate Spade, Coach, Samsonite, Ann Klein, and Travelpro can help you determine which brand offers the best combination of style, functionality, and customer support for your fashion and travel needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review.

    Note: This website listing is not associated with The Jessica Simpson Collection or Sequential Brands Group. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Lowe’s Customer Service Phone Number, Returns & Help

    Lowe’s is a major home improvement retailer offering tools, appliances, building materials, paint, flooring, lawn and garden products, hardware, plumbing supplies, electrical supplies, home décor, installation services, delivery, Pro services, private-brand products, protection plans, and Lowe’s credit accounts. Customers often contact Lowe’s customer service for online orders, damaged deliveries, missing items, returns, refunds, appliance problems, installation issues, protection plan claims, warranty questions, store complaints, Pro Desk support, credit card help, and gift card concerns.

    If you are looking for the Lowe’s customer service phone number, the main Lowe’s Customer Care number is 1-800-44LOWES or 1-800-445-6937. Lowe’s also provides separate support routes for sales and order help, installation support, repairs, warranties, protection plans, Pro customers, credit cards, appliance parts, outdoor power equipment parts, and local store support.

    How to Contact Lowe’s Customer Service

    Important support note: The best Lowe’s support route depends on whether the issue involves a retail store, online order, scheduled delivery, appliance, installation project, protection plan, credit card, Pro account, private-brand product, or third-party manufacturer warranty. For faster service, have your receipt, order number, store number, delivery details, product model, photos, and case number ready before calling.

    Best Way to Reach Lowe’s by Issue

    • General customer service: Call 1-800-445-6937 or use Lowe’s online Help Center.
    • Sales or order assistance: Call 1-877-465-6937.
    • Damaged, missing, or incorrect delivery: Call Customer Care at 1-800-445-6937 as soon as possible and keep photos and delivery paperwork.
    • Installation support: Call 1-888-516-1010 and enter the ZIP code where the project is being performed.
    • Repairs, warranties or Lowe’s Protection Plan: Call 1-888-775-6937.
    • Major appliance parts: Call 1-800-476-8160.
    • Outdoor power equipment parts: Call 1-877-500-7499.
    • Pro account or jobsite order: Call the Pro Service Desk at 1-844-569-4776.
    • Lowe’s credit card support: Call 1-800-444-1408 for MyLowe’s Rewards Credit Card support.
    • Lowe’s Commercial Account: Call 1-866-232-7443.
    • Gift card scam: Contact the local Lowe’s store where the gift cards were purchased and report the scam to the appropriate authorities when needed.

    What to Have Ready Before Contacting Lowe’s

    • Your Lowe’s order number or receipt
    • The store location, store number, or delivery location involved
    • Your name, phone number, and email address used on the order
    • Product brand, model number, item number, serial number, and purchase date
    • Photos of damaged, incorrect, missing, or defective items
    • Delivery paperwork, tracking information, appointment window, or driver notes
    • Installation agreement, project number, measurements, contract, and installer details
    • Protection plan receipt, plan number, service request number, and repair history
    • Credit card statement, billing notice, or Synchrony account details for Lowe’s card issues
    • Case number, chat transcript, email, text message, or previous representative notes

    Common Lowe’s Customer Service Issues

    Common reasons customers contact Lowe’s include:

    • Online order tracking, store pickup, curbside pickup, and missing confirmations
    • Damaged, incomplete, incorrect, or delayed deliveries
    • Major appliance delivery, haul away, hookup, installation, or repair issues
    • Returns, refunds, exchanges, store credits, and return-window questions
    • Installation project delays, contractor no-shows, incomplete work, and workmanship disputes
    • Lowe’s Protection Plan claims, warranty repairs, and service appointment delays
    • Product defects, missing parts, private-brand issues, and manufacturer warranty routing
    • Credit card payments, promotional financing, Synchrony billing, and Lowe’s Commercial Account questions
    • Pro Desk support, jobsite delivery, large orders, tax-exempt accounts, and quote problems
    • Price match requests, Lowe’s rewards, MyLowe’s account access, and purchase history
    • Gift card scams, suspicious emails, fake websites, and phishing concerns
    • Store complaints, employee interactions, and escalation to store management or corporate support

    Lowe’s Customer Reviews and Complaints on CSN

    The live CustomerServiceNumbers.com Lowe’s page currently shows a 1.0 out of 5 rating based on 2 reviews. The two visible CSN reviews are older, from 2014 and 2016.

    Current CSN review themes include an appliance protection-plan complaint involving a Whirlpool refrigerator repair delay, difficulty getting updates about a needed part, and frustration over a warranty replacement process. Another older review describes a poor store-service experience involving appliance delivery and replacement issues at a specific Lowe’s location.

    Because only two older CSN reviews are visible, this feedback should be treated as limited individual experiences rather than a complete picture of Lowe’s current customer service. If you have contacted Lowe’s about delivery, returns, appliance service, installation, warranty, protection plans, credit cards, Pro Desk, online orders, or a store complaint, you can leave a review below.

    Lowe’s Returns, Refunds, and Exchanges

    Lowe’s generally allows most new, unused merchandise to be returned with valid proof of purchase within 90 days, but important exceptions apply. Some products have shorter return windows, and certain purchases may be nonrefundable or subject to special rules.

    Major appliances and some other product categories can have a 48-hour return window. Other categories, such as water heaters, liquid paint, electronics, outdoor power equipment, HVAC systems, and selected special-order products, may have different rules. Always review the current return policy for the exact item before making a special trip or scheduling a pickup.

    If an order arrives damaged, incomplete, or incorrect, contact Lowe’s Customer Care at 1-800-445-6937 promptly. Keep the order number, delivery paperwork, packaging, photos, serial numbers, and any driver notes.

    Lowe’s Delivery, Store Pickup, and Missing Item Help

    For truck delivery, appliance delivery, store pickup, curbside pickup, and same-day delivery problems, document the delivery window, order number, product details, photos, and any messages from Lowe’s. If the wrong item was delivered or something arrived damaged, report it quickly before the return or damage-reporting window becomes an issue.

    For large or heavy items, Lowe’s may direct customers to Customer Care to discuss home pickup eligibility. If the product was delivered by a third-party carrier or installed by a separate provider, ask Lowe’s to clarify which party is responsible for the next step.

    Lowe’s Installation Support and Project Complaints

    Lowe’s installation services may involve independent Lowe’s PROviders or third-party professionals rather than Lowe’s store employees. Installation support can be reached at 1-888-516-1010.

    For installation complaints, keep the signed contract, project number, measurements, scope of work, change orders, photos, installer names, appointment dates, permit information, inspection notes, and written promises. Ask Lowe’s for a case number and whether the issue is being handled by the store, installation support, the installer, the manufacturer, or another support team.

    If the issue involves gas, electrical, structural, plumbing, fire, or another safety concern, stop using the affected product or area when appropriate and contact a qualified professional or emergency authority instead of waiting only for routine customer service.

    Lowe’s Protection Plans, Repairs, and Warranties

    For repairs, warranties, or Lowe’s Protection Plan questions, call 1-888-775-6937. Lowe’s says proof of purchase is required to request service on a product, and registration is not generally required for a Lowe’s Protection Plan.

    The correct route often depends on when the product was purchased. Newly delivered items may need to be handled by the store or Customer Care. Products still under manufacturer warranty may need to go through the manufacturer. Products covered by a Lowe’s Protection Plan may need to go through Lowe’s Protection Plan support or the plan administrator.

    Before authorizing a repair, ask whether the manufacturer or protection-plan administrator must approve the work. Keep the receipt, model number, serial number, purchase date, protection plan details, diagnosis, technician notes, and claim number.

    Lowe’s Credit Card and Financing Help

    Lowe’s credit cards are serviced through Synchrony. For the MyLowe’s Rewards Credit Card, call 1-800-444-1408. For the Lowe’s Commercial Account Credit Card, call 1-866-232-7443. For the MyLowe’s Pro Rewards American Express Card, call 1-866-796-1609.

    For credit card issues, have your statement, transaction date, promotional financing terms, payment confirmation, and account details ready. If a dispute involves merchandise, delivery, installation, or a refund, you may need to contact both Lowe’s and the credit card issuer.

    Lowe’s Private Brands: Kobalt, Style Selections and More

    Lowe’s sells national brands as well as private or exclusive brands such as Kobalt, Style Selections, allen + roth, Harbor Breeze, Project Source, STAINMASTER, Utilitech, Reliabilt, Severe Weather, Sta-Green, Origin 21, Master Forge, and others.

    For private-brand product problems, start with Lowe’s Customer Care or the store where the item was purchased. Keep the receipt, item number, model number, UPC, packaging, warranty information, photos of the defect, and any manufacturer label. Some products may still be manufactured or supported by an outside supplier, warranty administrator, or parts provider.

    Lowe’s Gift Card Scam and Fraud Warning

    Be careful with anyone who tells you to buy Lowe’s gift cards to pay a bill, fix a computer, resolve a government issue, help a relative in an emergency, pay taxes, receive a prize, or avoid arrest. Lowe’s gift cards are for purchases at Lowe’s, not for paying government agencies, tech support companies, utility bills, legal fines, or strangers over the phone.

    • Do not read Lowe’s gift card numbers or PINs to anyone over the phone, text, email, social media, or chat.
    • If someone tells you to buy gift cards urgently, treat it as a scam.
    • If you bought Lowe’s gift cards because of a scam, contact the local store where the cards were purchased.
    • If third-party gift cards were involved, report the scam to the company that owns that third-party card as well.
    • Report serious scams to the FTC, local police, your state attorney general, or IC3 when appropriate.
    • If a suspicious message claims to be from Lowe’s, avoid clicking links and contact Lowe’s through the official website or phone number.

    How to Escalate a Lowe’s Complaint

    If your Lowe’s issue is not resolved after contacting customer service, try these escalation steps:

    1. Start with the Lowe’s store, department, delivery team, installer, protection-plan route, or credit-card issuer responsible for the issue.
    2. Ask for a case number, order number, repair number, installation case, claim number, or written confirmation.
    3. For store issues, ask for the department supervisor, assistant store manager, or store manager.
    4. For delivery or damaged merchandise, save photos, packaging, delivery paperwork, model numbers, and driver notes.
    5. For installation issues, call 1-888-516-1010 and provide the project ZIP code, contract, photos, and appointment timeline.
    6. For protection-plan claims, call 1-888-775-6937 and ask whether the claim is repair, replacement, reimbursement, or manufacturer-warranty related.
    7. For credit card issues, contact the correct Synchrony support number and keep billing statements and transaction records.
    8. If the issue remains unresolved, ask Lowe’s Customer Care whether it can be escalated to a supervisor, store leadership, installation manager, protection-plan administrator, delivery specialist, or market-level support.
    9. For serious unresolved consumer issues, consider documenting the problem with your state consumer protection office, state attorney general, or card issuer if a charge dispute is appropriate.

    Lowe’s Compared with Competitors

    Lowe’s competes with home improvement, hardware, building supply, appliance, and contractor-supply retailers such as Home Depot, Menards, Ace Hardware, True Value, Harbor Freight, Tractor Supply, Floor & Decor, Amazon, Walmart, Costco, local appliance dealers, lumberyards, plumbing supply houses, and independent hardware stores. Customers comparing retailers often look at product selection, price, delivery reliability, installation quality, appliance support, return policy, warranty help, Pro services, credit card offers, store staffing, and how quickly problems are resolved.

    Related Customer Service and Consumer Resources

    Frequently Asked Questions About Lowe’s Customer Service

    What is the Lowe’s customer service phone number?

    The Lowe’s customer service phone number is 1-800-44LOWES or 1-800-445-6937. Use this number for general customer care, online orders, returns, damaged deliveries, missing items, and store support.

    What are Lowe’s customer service hours?

    Lowe’s current help pages list Customer Care hours as 8:30 AM to 7:00 PM ET, 7 days a week. Online chat and self-service tools may be available outside live-agent phone hours.

    What is the Lowe’s installation support number?

    Lowe’s installation support can be reached at 1-888-516-1010. You may be asked to enter the ZIP code where the installation project is being performed.

    What is the Lowe’s repairs and warranty phone number?

    For repairs, warranties, and Lowe’s Protection Plans, call 1-888-775-6937. Have your receipt, product model number, serial number, and protection-plan details ready.

    How do I report a damaged Lowe’s delivery?

    Contact Lowe’s Customer Care at 1-800-445-6937 as soon as possible. Keep photos, packaging, order details, delivery paperwork, and model or serial numbers.

    What is the Lowe’s credit card customer service number?

    The MyLowe’s Rewards Credit Card customer service number is 1-800-444-1408. The Lowe’s Commercial Account Credit Card number is 1-866-232-7443, and the MyLowe’s Pro Rewards American Express Card number is 1-866-796-1609.

    How do I contact the Lowe’s Pro Service Desk?

    The Lowe’s Pro Service Desk phone number is 1-844-569-4776. This route is intended for professional customers, jobsite orders, Pro account support, and contractor-related service needs.

    How long do I have to return items to Lowe’s?

    Lowe’s generally allows most new, unused merchandise to be returned with valid proof of purchase within 90 days, but many exceptions apply. Major appliances and some other products may have much shorter windows, so check the current return policy for your specific item.

    Where is Lowe’s corporate office?

    Lowe’s Companies, Inc. is headquartered at 1000 Lowe’s Blvd., Mooresville, NC 28117. The corporate office phone number is 1-704-758-1000. For routine order, return, delivery, installation, warranty, credit card, and store issues, use Lowe’s customer service first.

    Page Update Note

    Updated June 2026: This page was refreshed with current Lowe’s customer service routing for orders, returns, delivery, installation support, repairs, warranties, protection plans, credit cards, Pro Desk, private-brand products, gift card scams, and corporate contact information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service contact information, complaint resources, and company support routes since 2004. CSN focuses on practical contact guidance, customer reviews, and real-world escalation tips. When a company publishes a real customer service phone number, CSN lists it with context so customers can decide whether to call, chat, visit a store, use online tools, contact a credit-card issuer, file a protection-plan claim, or escalate through another route.

    Share Your Lowe’s Customer Service Experience

    Have you contacted Lowe’s customer service about an order, return, refund, delivery, installation, appliance issue, protection plan, warranty, credit card, Pro Desk order, store complaint, Kobalt tool, Style Selections product, or gift card problem? Share your experience below. Include the support route you used, how long it took to get help, and whether Lowe’s resolved the issue. Do not post full order numbers, payment card numbers, credit-account details, passwords, security codes, home addresses, gate codes, or private documents in public comments.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Lowe’s Companies, Inc., Lowe’s, Lowes.com, Synchrony Bank, Kobalt, Style Selections, or any Lowe’s store, installer, delivery provider, protection-plan administrator, manufacturer, credit-card issuer, or private-brand supplier. This page is provided for informational and consumer-feedback purposes only. Phone numbers, support hours, return policies, installation rules, warranty processes, protection-plan details, credit-card terms, delivery practices, and website links may change. Do not post private account, payment, home, legal, security, or order information in public comments. Always verify important order, return, warranty, installation, delivery, credit, legal, safety, and payment information directly with Lowe’s or the appropriate provider before taking action.

  • Old Navy Customer Service Phone Number & Returns

    Old Navy Customer Service Phone Number, Returns, Orders, and Complaints

    Old Navy customers often contact support for online orders, returns, exchanges, delayed shipments, missing items, store pickup issues, gift cards, Encore rewards, credit card questions, and complaints about a store experience. Old Navy is part of Gap Inc., which also owns Gap, Banana Republic, and Athleta.

    If your issue involves a local store purchase, pickup order, return, or employee interaction, contacting the local Old Navy store first may be the fastest route. If your issue involves an online order, account, refund, shipping problem, credit card, rewards, or a complaint that was not resolved locally, use Old Navy customer service or the related Gap Inc. support route below.

    Verified Old Navy Customer Service Contact Information

    • Old Navy Customer Service Phone Number: 1-800-653-6289 / 1-800-OLD-NAVY
    • Old Navy Online Chat: Available through the chat icon on the Old Navy customer service page. Regular chat hours are listed as daily, 7 AM to 1 AM ET.
    • Old Navy Website: oldnavy.gap.com
    • Orders and Returns: Use the Old Navy order tracking and order help page or the returns and exchanges page.
    • Old Navy Gift Cards: Use the Old Navy gift card page to buy gift cards or check gift card options.
    • Old Navy Encore Credit Card Support: Encore Cardmembers can call 1-866-621-0532.
    • Old Navy Encore World Mastercard Support: World Mastercard cardmembers can call 1-866-367-1758.
    • TDD / Accessibility Support: 1-888-449-4253
    • Gap Inc. Global Headquarters: 2 Folsom St., San Francisco, CA 94105
    • Gap Inc. Main Corporate Phone: 1-800-333-7899 – use this for corporate-office context, not routine order support.

    Choose the Correct Old Navy Support Route

    For Online Orders, Shipping, or Missing Items

    Contact Old Navy customer service by phone, chat, or the online order tools if you need help with a missing package, partial shipment, wrong item, damaged item, delayed delivery, cancellation, or address issue. Have your order number, email address, shipping ZIP code, and tracking number ready before contacting support.

    For Store Purchases or Local Store Pickup

    If the issue happened at a specific Old Navy store, start with that store when possible. This is usually best for in-store returns, pickup orders, employee interactions, receipt issues, fitting room problems, local inventory, and same-day store questions. Escalate to Old Navy customer service if the local store cannot resolve the issue.

    For Returns and Exchanges

    Use Old Navy’s returns and exchanges tools for online returns, prepaid return labels, refund questions, and exchange options. Old Navy notes that qualifying items may be returned by mail or in store, while final sale items and some partnered-seller items may have restrictions. Keep your shipping confirmation email, packing slip, receipt, or order lookup details until the refund is complete.

    For Old Navy Credit Card and Encore Rewards

    For Old Navy Encore Credit Card payments, lost or stolen card concerns, account access, billing questions, or card rewards, use the card support numbers listed above or the Old Navy/Barclays online account portal. Stores generally are not the right route for credit card billing disputes or card payments.

    For Gift Card Problems

    For Old Navy gift card balance issues, eGift card delivery, lost card concerns, or suspected gift card fraud, contact Old Navy support as soon as possible. Do not post gift card numbers, PINs, barcode images, or screenshots in a public review.

    For Accessibility or In-Store Feedback

    Old Navy and Gap Inc. provide accessibility and customer relations support for feedback about store service. If your concern involves accessibility, store treatment, or an unresolved in-store complaint, document the store location, date, approximate time, and names or descriptions of the issue without sharing private personal details publicly.

    What to Have Ready Before Contacting Old Navy

    • Order number, tracking number, or return authorization number
    • Email address and phone number used on the order
    • Store location, visit date, and register/receipt details for in-store issues
    • Photos of damaged or incorrect merchandise, if needed
    • Gift card purchase details, but not the full card number or PIN in public comments
    • Credit card account details only when contacting official card support directly
    • A brief timeline of what happened and what resolution you are requesting

    Common Reasons Customers Contact Old Navy Customer Service

    • Order did not arrive or tracking shows delivered but the package is missing
    • Wrong size, color, or item received
    • Delayed refund after a mail return
    • Return rejected or refund issued for less than expected
    • Store pickup order was canceled or unavailable
    • Promo code, Super Cash, or rewards issue
    • Old Navy Encore Credit Card billing or payment question
    • Gift card balance, delivery, or suspected fraud problem
    • Product quality, sizing, or defective item complaint
    • In-store service or accessibility complaint

    Old Navy Returns, Refunds, and Exchange Tips

    When contacting Old Navy about a return, be specific about whether the purchase was made online, in store, through pickup, or through a marketplace/partnered seller. Return rules can vary by item type, final sale status, purchase channel, and timing.

    • Keep the item, tags, packaging, receipt, and confirmation emails until the issue is resolved.
    • For mail returns, save the carrier drop-off receipt and tracking number.
    • For in-store returns, bring the card used for the purchase and the order confirmation or receipt.
    • For final sale items, ask support to confirm whether the item is eligible before shipping it back.
    • For quality issues, provide clear photos and explain when the item was purchased and how it failed.

    Old Navy Order, Shipping, and Pickup Issues

    If your Old Navy package is delayed, missing, damaged, or split into multiple shipments, check the order status page first. If tracking says delivered but you did not receive the package, contact the carrier and Old Navy customer service quickly. For pickup orders, contact the local store if the pickup email says the order is ready, but the store cannot locate it.

    Old Navy Credit Card, Rewards, and Billing Help

    Old Navy credit card support is handled separately from normal order support. For card payments, billing disputes, lost or stolen cards, suspected unauthorized charges, or account access problems, use the official Encore card support phone numbers listed above. Do not send full card numbers, Social Security numbers, or account passwords through public review forms, email, or social media comments.

    Scam, Fraud, and Privacy Warning

    Be careful with emails, texts, social media messages, or search ads claiming to be Old Navy support. Scammers may use fake order alerts, gift card balance warnings, fake refund messages, survey offers, or fake customer service phone numbers to collect personal information.

    • Use Old Navy’s official website, app, or phone number before sharing account details.
    • Never post your gift card number, PIN, order number, full address, phone number, email, or credit card details in a public review.
    • Do not pay a fee to receive a refund or to speak with customer service.
    • If you see an unfamiliar Old Navy or Gap-related charge, contact your card issuer and verify the order through official Old Navy channels.

    How to Escalate an Old Navy Complaint

    1. Start with the correct channel: Use the store for local store issues, Old Navy customer service for online orders, and card support for credit card billing.
    2. Document the timeline: Save chat transcripts, call dates, case numbers, tracking numbers, and return receipts.
    3. Ask for a case number: If the first representative cannot resolve the issue, ask whether the case can be reviewed or escalated.
    4. Use Gap Inc. corporate only when needed: Corporate contact routes are best for unresolved complaints, executive-level feedback, or repeated failed attempts through normal support.
    5. Keep sensitive information private: Share account details only through official Old Navy, Gap Inc., Barclays, or payment-card channels.

    What to Expect When Contacting Old Navy

    Old Navy may ask you to verify your order details, account email, shipping ZIP code, payment method, store location, or return tracking information. Some issues, especially missing packages, delivery investigations, refund timing, and credit card billing disputes, may require follow-up rather than immediate resolution. Keep your case number and contact Old Navy again if the promised response window passes.

    Old Navy Customer Service FAQ

    What is the Old Navy customer service phone number?

    The Old Navy customer service phone number is 1-800-653-6289, also shown as 1-800-OLD-NAVY.

    Does Old Navy have live chat?

    Yes. Old Navy offers real-time chat through the chat icon on its customer service page. The listed regular chat hours are daily, 7 AM to 1 AM ET.

    Who do I contact for an Old Navy online order problem?

    Use Old Navy customer service, the order tracking page, or online chat for missing packages, shipping delays, canceled orders, wrong items, damaged items, and refund issues.

    Can a local Old Navy store fix an online order problem?

    A local store may help with eligible returns, exchanges, pickup orders, and store-level issues. For shipping problems, missing packages, online account issues, or card billing, Old Navy customer service or the card issuer is usually the better route.

    What phone number should I call for the Old Navy credit card?

    Encore Cardmembers can call 1-866-621-0532. Encore World Mastercard cardmembers can call 1-866-367-1758.

    Is CustomerServiceNumbers.com affiliated with Old Navy?

    No. CustomerServiceNumbers.com is independent and is not affiliated with Old Navy, Old Navy LLC, Gap Inc., Barclays, or any related company.

    Old Navy Customer Service Reviews and Complaints on CSN

    CustomerServiceNumbers.com currently does not have enough Old Navy reviews on this page to summarize reliable CSN-specific customer sentiment. The live review section shows 0 out of 5 stars based on 0 reviews. If reviews are added later, this section can be updated to summarize common complaint themes such as orders, refunds, shipping, returns, store experiences, product quality, or credit card support, but only after those themes appear in live CSN feedback.

    Related Customer Service Resources

    Page Update Note

    Page updated on June 28, 2026. This update refreshed Old Navy customer service phone numbers, credit card support numbers, chat guidance, return/order routing, privacy warnings, and CSN review handling.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and not affiliated with Old Navy. The goal of this page is to help consumers find the right support route, compare service experiences, and share reviews without exposing private account or payment information.

    Share Your Experience with Old Navy

    If you contacted Old Navy customer service, used Old Navy chat, returned an online order, had a store issue, or dealt with an Old Navy credit card or gift card problem, you can share your experience below. Please describe what happened, how Old Navy responded, and whether your issue was resolved.

    Privacy reminder: Do not include order numbers, tracking numbers, gift card numbers, PINs, credit card details, account passwords, home addresses, phone numbers, email addresses, or screenshots that show private information.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is an independent consumer information and review website. This page is not affiliated with, endorsed by, or operated by Old Navy, Old Navy LLC, Gap Inc., Barclays, or any related company. Contact details are provided for informational purposes and may change. Always verify sensitive account, payment, return, or credit card information through official company channels.

  • Personal Creations Customer Service, Reviews and Complaints

    Need help with a Personal Creations order, delivery, personalized item, refund, or account issue? This page lists verified Personal Creations customer service options and gives customers a place to share reviews and complaints about their experience. CustomerServiceNumbers.com is not affiliated with Personal Creations.

    Personal Creations Customer Service Number

    The main Personal Creations customer service phone number is 1-888-741-0508. This number is listed by Personal Creations for customer care support.

    Is Personal Creations a Legitimate Company?

    Personal Creations is an online personalized gifts retailer operating at PersonalCreations.com. If you are checking whether Personal Creations is legit before ordering, make sure you are on the official website, review the checkout total carefully, save your order confirmation, and use the official customer service number or contact page for help.

    Be cautious with look-alike ads, social media offers, coupon pages, or emails that send you away from the official Personal Creations website. Personalized gift orders may require names, photos, dates, addresses, and gift-recipient information, so verify the site before entering personal or payment details.

    How to Get Help With a Personal Creations Order

    For order tracking, delivery updates, personalization questions, promo-code issues, damaged items, or refund requests, start with your order confirmation and the official Personal Creations support tools.

    Common Reasons Customers Contact Personal Creations

    • Checking the status of a personalized gift order
    • Correcting a shipping address before the order is processed
    • Reporting a missing, late, damaged, or incorrect item
    • Asking about personalization mistakes or spelling errors
    • Questions about promo codes, discounts, gift cards, or checkout totals
    • Requesting a replacement, refund, or store help for a defective product
    • Account login, password, email, or app problems

    Information to Have Ready Before Contacting Personal Creations

    • Your order number
    • The email address used at checkout
    • The shipping ZIP code
    • The product name or item number
    • Photos of the item if it arrived damaged, defective, or incorrectly personalized
    • A copy of your order confirmation and delivery tracking details

    Personal Creations Reviews and Complaints

    At the time of this page update, this CustomerServiceNumbers.com listing shows 0 customer reviews for Personal Creations. Because there are no live CSN reviews yet, this page should not claim that customers commonly praise or complain about specific issues based only on this website.

    If you have ordered from Personal Creations, you can share your experience below. Helpful reviews include clear details about the product ordered, delivery timing, personalization accuracy, customer service response, refund or replacement outcome, and whether the issue was resolved.

    Privacy and Moderation Warning for Reviews

    Personalized gift orders can involve sensitive personal details. Do not post private information in your CustomerServiceNumbers.com review, including order numbers, full addresses, phone numbers, email addresses, children’s names, gift-recipient full names, full birth dates, payment card details, tracking numbers, or private photos.

    Reviews may be moderated for profanity, spam, personal information, and unsafe content. Keep your review factual and based on your own experience.

    Tips Before Ordering Personalized Gifts

    • Double-check spelling, dates, names, initials, and uploaded photos before checkout.
    • Review the estimated delivery date before placing a time-sensitive order.
    • Save screenshots of personalization previews when possible.
    • Read shipping, return, and replacement policies before ordering custom items.
    • Be careful with social media ads or coupon links that do not lead to the official Personal Creations website.

    Related Customer Service Numbers Pages

    Frequently Asked Questions About Personal Creations Customer Service

    What is the Personal Creations customer service phone number?

    The Personal Creations customer service phone number is 1-888-741-0508.

    Can I contact Personal Creations through CustomerServiceNumbers.com?

    No. CustomerServiceNumbers.com is an independent consumer information and review website. To reach Personal Creations directly, use the official phone number, live chat, account tools, or contact page.

    What should I do if my Personal Creations order is late?

    Check your order confirmation and tracking details first. Then use the official My Orders page, live chat, or call 1-888-741-0508 for help.

    What should I do if the personalization is wrong?

    Take clear photos of the item and compare it with your order confirmation or personalization preview. Contact Personal Creations as soon as possible with your order number and supporting details.

    Is it safe to post my Personal Creations order details in a review?

    No. Do not post order numbers, addresses, phone numbers, email addresses, full recipient names, payment details, or photos containing private information. Keep public reviews general and factual.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information and consumer review pages for many years. Our goal is to help customers find the correct support path, understand common complaint themes, and share real experiences. We are not affiliated with Personal Creations or its parent companies.

    Share Your Experience

    Have you contacted Personal Creations customer service about an order, delivery, personalized item, refund, replacement, or billing issue? Share your review below to help other customers understand what happened and how the issue was handled.

    Page Update Note: This Personal Creations customer service page was reviewed and updated on July 4, 2026.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Personal Creations. Phone numbers, links, and customer service details are provided for consumer convenience and may change. Always confirm important contact, order, refund, and privacy details directly with the company through its official website.

  • RockAuto Customer Service: Returns and Order Help

    RockAuto is an online auto-parts retailer that handles most customer-service issues through its website. The company does not provide a general customer-service phone line for orders, returns, fitment questions, shipping problems, or warranty claims.

    Customers should use RockAuto’s Order Status & Returns system to track an order, request a change, arrange a return, report a shipment problem, or begin a warranty claim.

    How to Contact RockAuto Customer Service

    Important: The corporate phone number is not a general RockAuto customer-service line. RockAuto directs customers with order, return, shipment, warranty, and payment problems to its online self-service tools.

    The number 1-866-762-5288 appears on some older customer-service websites, but RockAuto does not currently list it as an official customer-support number. Customers should use the Order Status & Returns page instead.

    Does RockAuto Have a Customer-Service Phone Number?

    RockAuto states that it does not provide customer-service assistance by telephone. The company says its online system is intended to provide consistent assistance while helping keep operating costs and parts prices lower.

    RockAuto’s online tools can be used to:

    • Check order status
    • View tracking information
    • Request an order change
    • Attempt to cancel an order
    • Report a missing or damaged shipment
    • Report that the wrong part arrived
    • Arrange a return
    • Purchase a discounted return label
    • Enter return-tracking information
    • Begin a warranty claim
    • Arrange a core return

    Customers who cannot resolve an issue through the Help Center or Order Status & Returns system may email service@rockauto.com. Include the RockAuto order number and a concise explanation of the problem.

    How to Check a RockAuto Order

    Visit the RockAuto Order Status & Returns page. Customers can normally look up an order using:

    • The email address or telephone number used for the order
    • The RockAuto order number

    If the order number is unavailable, RockAuto may be able to send a list of recent orders to the email address used during checkout.

    The order page may show:

    • Whether the order has been processed
    • Which warehouse shipped each item
    • Carrier tracking numbers
    • Estimated delivery information
    • Whether an order change is still possible
    • Options for reporting a problem
    • Return eligibility and instructions

    RockAuto Orders May Arrive in Separate Packages

    RockAuto ships parts from multiple warehouses and suppliers. Items placed in the same order may be assigned separate tracking numbers and arrive on different days.

    Before reporting a missing part:

    1. Open the Order Status & Returns page.
    2. Review every tracking number associated with the order.
    3. Match the received boxes to the listed shipments.
    4. Confirm whether another package remains in transit.
    5. Use “Arrange a Return/Report a Problem” when a listed package is missing or incomplete.

    How to Change or Cancel a RockAuto Order

    RockAuto orders are processed quickly. A change or cancellation may only be possible before the warehouse begins processing or shipping the order.

    To request a change:

    1. Visit the Order Status & Returns page.
    2. Enter the order information.
    3. Select the option to request a change or cancel the applicable item.
    4. Follow the instructions shown for that order.
    5. Save the confirmation message or email.

    If the cancellation option is no longer available, the order may already be in warehouse processing or transit. The customer may need to receive the part and then arrange a return.

    Do not assume that an email requesting cancellation has stopped an order. Confirm the status through the online order page.

    RockAuto Return Policy

    RockAuto generally allows parts to be returned within 30 days for a refund of the part price. Return eligibility depends on the condition of the item and the instructions generated for the specific order.

    Returned parts generally must be:

    • Complete
    • Unused and uninstalled
    • In resalable condition
    • In the original manufacturer packaging
    • Accompanied by all hardware, instructions, and accessories
    • Returned to the address supplied through the online system

    The manufacturer’s box should not be marked, taped, labeled, written on, or used as the exterior shipping box. Place the original product box inside another shipping carton.

    Opened liquids such as oil, chemicals, and paint may not be returnable. Gift certificates and other excluded products may also be subject to separate rules.

    How to Start a RockAuto Return

    1. Go to Order Status & Returns.
    2. Look up the applicable order.
    3. Select “Arrange a Return/Report a Problem” beside the part.
    4. Choose the reason for returning it.
    5. Follow the product-specific instructions.
    6. Print the return authorization and label when provided.
    7. Ship the part to the address generated for that return.
    8. Enter the tracking number in the online system when required.

    RockAuto parts ship from different warehouses. Do not combine products from separate return authorizations unless the instructions specifically say they should be returned together.

    Who Pays RockAuto Return Shipping?

    Customers are responsible for return shipping in most situations. RockAuto may offer a discounted prepaid shipping label through the Order Status & Returns system.

    The generated return instructions should indicate whether RockAuto or the customer is responsible for the shipping cost based on the reason selected and the circumstances of the order.

    Save photographs of the product, packaging, label, and shipping damage before sending a disputed item back.

    Do Not Mail Returns to RockAuto Headquarters

    RockAuto does not accept customer returns at its Madison corporate office.

    Always use the return address provided through the Order Status & Returns system. The correct return location depends on the part, supplier, warehouse, and reason for the return.

    What to Do if RockAuto Sent the Wrong Part

    When a received part does not match the ordered part number or catalog description:

    1. Do not install or modify the part.
    2. Keep all packaging, labels, hardware, and paperwork.
    3. Photograph the product and manufacturer part number.
    4. Compare the received part number with the invoice.
    5. Open the order through Order Status & Returns.
    6. Select “Arrange a Return/Report a Problem.”
    7. Choose the option that most accurately describes what arrived.

    There is an important difference between:

    • RockAuto shipping a different part number than the one ordered
    • The correct ordered part not fitting the vehicle
    • The catalog containing incorrect application information
    • The customer selecting the wrong engine, trim, production date, or option

    Use the most accurate problem category because it can affect the return instructions and responsibility for shipping.

    RockAuto Part-Fitment Questions

    RockAuto is an auto-parts retailer rather than a repair shop. The company does not employ mechanics to provide personalized repair diagnosis or confirm which part should be installed based only on a description of the vehicle problem.

    Before ordering, verify:

    • Vehicle year
    • Make and model
    • Engine size and type
    • Transmission
    • Drive type
    • Production date
    • Vehicle identification number when necessary
    • Brake, suspension, or towing package
    • Original equipment part number
    • Measurements and connector style
    • Catalog notes and exclusions

    Some vehicles use different parts during the same model year. A professional mechanic, dealership parts department, manufacturer catalog, or original part number may be needed to confirm fitment.

    Do not open sealed packaging, install, paint, modify, or damage a part until its fitment has been checked. A part showing evidence of installation may no longer qualify for an ordinary return.

    RockAuto Warranty Claims

    RockAuto advertises manufacturer warranty coverage on the parts it sells. Warranty periods and conditions vary by brand and product.

    To begin a warranty claim:

    1. Open the original order through Order Status & Returns.
    2. Select “Arrange a Return/Report a Problem.”
    3. Choose the warranty or defective-product option.
    4. Follow the instructions generated for the part.
    5. Provide any photographs, test results, or documentation requested.

    For some claims, RockAuto may instruct the customer to purchase the same part again and return the allegedly defective part for review and a possible refund of the replacement order.

    Warranty coverage commonly applies to defects in materials or workmanship. It may not cover:

    • Incorrect installation
    • Misdiagnosis
    • Vehicle-related damage
    • Normal wear
    • Abuse or misuse
    • Modified parts
    • Commercial or racing use when excluded
    • Labor or diagnostic charges
    • Towing, rental-car, or incidental expenses

    Review the manufacturer warranty shown for the exact part before ordering or paying for labor.

    RockAuto Core Returns

    Some remanufactured or rebuilt parts include a refundable core charge. Common examples include:

    • Alternators
    • Starters
    • Brake calipers
    • Steering racks
    • Power-steering pumps
    • Transmissions
    • Electronic control modules

    When a core charge appears in the catalog, the old rebuildable part may be returned for possible core credit.

    RockAuto generally requires cores to be returned within six months of the purchase date. Customers are normally responsible for core-return shipping.

    To return a core:

    1. Open the original order.
    2. Select the core-return option.
    3. Print the return instructions and label.
    4. Drain fluids when required.
    5. Package the core securely.
    6. Send it to the location listed on the authorization.
    7. Retain the tracking number until the credit is issued.

    The returned core generally must be the same type of part and be complete enough to rebuild. A disassembled, broken, burned, heavily corroded, or incomplete unit may not qualify for full credit.

    RockAuto Shipping and Delivery Problems

    Use the Order Status & Returns page for:

    • A package arriving late
    • A shipment marked delivered but not received
    • A damaged shipping box
    • Missing items
    • Parts shipped in separate packages
    • Incorrect tracking information
    • A package returned to the sender
    • A customs or international-delivery issue

    When an order arrives visibly damaged, photograph the exterior box, shipping label, internal packaging, and damaged part before discarding anything.

    For a package marked delivered but missing:

    1. Verify the delivery address.
    2. Check around doors, garages, gates, and mail areas.
    3. Ask household members or nearby neighbors.
    4. Review the carrier’s delivery photograph when available.
    5. Allow for a possible premature delivery scan.
    6. Report the problem through RockAuto’s online order page.

    RockAuto Refunds

    A return refund generally covers the eligible part price. Original shipping, expedited shipping, return shipping, duties, taxes, and other charges may be treated differently depending on the reason for the return and applicable law.

    After returning a part:

    • Keep the carrier receipt and tracking number
    • Enter return tracking through the order page when requested
    • Monitor the return-delivery status
    • Check the original payment method for the refund
    • Allow additional time for the bank or card issuer to post the credit

    If the refund appears incorrect, email service@rockauto.com with the order number, returned part number, return tracking, refund amount, and a short explanation.

    How to Escalate a RockAuto Complaint

    1. Use Order Status & Returns. Select the exact order and report the problem through the appropriate option.
    2. Save all documentation. Keep the invoice, product listing, catalog notes, photographs, tracking records, return authorization, and emails.
    3. Use the correct issue category. Clearly distinguish a wrong shipment, fitment problem, defective part, damaged delivery, or late package.
    4. Email customer service. Send unresolved questions to service@rockauto.com.
    5. Reference the existing case. Include the order number and avoid creating several conflicting requests for the same issue.
    6. State the requested resolution. Ask specifically for a return authorization, replacement, refund review, shipping adjustment, warranty review, or core credit.
    7. Contact the corporate office only after using the online process. The corporate number is 1-608-661-1376, but it is not an order-support line.

    What to Include in a RockAuto Complaint

    • RockAuto order number
    • Part number and manufacturer
    • Vehicle year, make, model, and engine
    • Date ordered and delivered
    • Tracking and return numbers
    • Photographs of the product and packaging
    • A concise timeline of the problem
    • Copies of previous responses
    • The exact resolution requested

    Do not publish complete order numbers, home addresses, telephone numbers, payment information, vehicle identification numbers, or other private information in a public review.

    RockAuto Corporate Office

    RockAuto, LLC
    6418 Normandy Lane, Suite 100
    Madison, WI 53719
    USA

    This address is RockAuto’s corporate headquarters. It is not a customer return warehouse, retail store, parts counter, or pickup location.

    Do not mail a return to the Madison headquarters. Obtain the authorized return address through the Order Status & Returns page.

    RockAuto Customer Reviews and Complaints

    CustomerServiceNumbers.com currently has only a limited number of published RockAuto reviews, so there is not enough page-specific feedback to provide a broad statistical summary.

    The existing review describes frustration with the inability to reach a person by telephone. This is consistent with RockAuto’s current business model, which relies primarily on online self-service rather than telephone-based customer support.

    Customers may leave feedback about:

    • Part pricing and selection
    • Catalog accuracy
    • Shipping speed
    • Orders arriving in multiple packages
    • Wrong or damaged parts
    • Return-shipping costs
    • Warranty claims
    • Core refunds
    • Difficulty obtaining personalized assistance
    • Email response and resolution quality

    Reviews should describe the customer’s own experience, the type of part ordered, the support process used, and whether the issue was ultimately resolved.

    About RockAuto

    RockAuto is an online auto-parts retailer founded in Madison, Wisconsin. It sells mechanical, electrical, body, interior, maintenance, and repair parts for domestic and imported cars and light trucks.

    Its catalog includes products such as:

    • Brake pads, rotors, calipers, and hydraulics
    • Suspension and steering parts
    • Engine and cooling-system components
    • Electrical and ignition parts
    • Sensors and emissions equipment
    • Belts, hoses, filters, and maintenance items
    • Body panels, mirrors, lamps, and door hardware
    • Heating and air-conditioning components
    • Drivetrain, axle, and transmission parts
    • Tools, chemicals, and accessories

    RockAuto operates as an online retailer and does not have traditional retail stores or staffed parts counters.

    RockAuto Competitors

    RockAuto competes with online and store-based auto-parts retailers including AutoZone, Advance Auto Parts, O’Reilly Auto Parts, NAPA Auto Parts, Parts Geek, CarParts.com, and Summit Racing.

    It also competes with large marketplaces including Amazon and eBay.

    Consumers comparing auto-parts sellers may want to consider:

    • Total price including shipping
    • Part-brand and quality options
    • Local availability
    • Return periods
    • Responsibility for return shipping
    • Warranty procedures
    • Ability to speak with a parts specialist
    • Core-return costs
    • Delivery-date reliability

    Related RockAuto and Auto-Parts Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service contacts, complaint resources, corporate information, and support options since 2004.

    We review official company help pages, return policies, contact information, and other reliable sources when available. The review section allows customers to describe how they attempted to resolve a problem and whether the company ultimately responded.

    Disclaimer

    CustomerServiceNumbers.com is not affiliated with RockAuto, LLC or any parts manufacturer, warehouse, shipping carrier, or seller listed in the RockAuto catalog.

    This page is provided for informational purposes and as an independent platform for customer reviews, complaints, ratings, and feedback.

    CustomerServiceNumbers.com cannot access RockAuto orders, identify parts, cancel shipments, authorize returns, issue refunds, process warranty claims, or provide mechanical advice.

    Use RockAuto’s official Order Status & Returns system for assistance with an order.

    Share Your RockAuto Experience

    Have you contacted RockAuto about an order, wrong part, damaged shipment, return, refund, warranty claim, core credit, or unresolved complaint?

    Share your experience below, including the type of part ordered, the online support option used, how long the process took, and whether RockAuto resolved the issue.

    Do not include your complete order number, address, telephone number, payment information, vehicle identification number, or other private details.

  • Reach Sears Customer Service Number – Reviews And Complaints

    Sears Customer Service Reviews and Complaints

    When considering shopping at Sears for your home, appliance, and clothing needs, it’s helpful to review Sears customer service reviews and complaints. As one of the oldest and most well-known retailers in the United States, Sears offers a wide range of products, including appliances, tools, clothing, and home goods. Sears has received various feedback from customers regarding their support and service. Reviews often highlight the availability of a broad selection of products, the convenience of in-store pickup, and the value of sales and promotions, while some complaints focus on issues like order processing, product quality, and customer support responsiveness. Comparing Sears with competitors like Walmart, Home Depot, Menards, and Lowe’s can provide a broader perspective on customer service experiences in the retail industry.

    How to Contact Sears

    To contact Sears, you can use the following information:

    • General Customer Service Phone Number: 1-800-697-3277
    • Sears Home Service: 1-800-469-4663
    • Order and Shipping Support: 1-800-732-7747
    • Appliance Repair Services: 1-800-469-4663
    • Customer Service Hours: Monday – Sunday, 6 AM – 11 PM CT
    • Corporate Office Phone Number: 1-847-286-2500
    • Home Office Address: 3333 Beverly Road, Hoffman Estates, IL 60179
    • Website: www.sears.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Sears for your home, appliance, and clothing needs.

    Note: This website listing is not associated with Sears. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Sears does not provide support services directly through this website. For any questions or concerns about Sears services, contact their customer service representative directly.

  • Reach Ecko Customer Service – Reviews And Complaints

    Before purchasing Ecko clothing and accessories, it’s important to be aware of Ecko’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    Ecko Customer Service Reviews and Complaints

    When considering purchasing clothing or accessories from Ecko, it’s helpful to review Ecko customer service reviews and complaints. Ecko is a popular fashion brand known for its urban streetwear and unique designs, catering to a diverse audience. The company has received various feedback from customers regarding their shopping experience and service. Reviews often highlight the brand’s distinctive style, quality of materials, and the convenience of online shopping, while some complaints focus on issues like order processing, product sizing, and customer support responsiveness. Comparing Ecko with competitors like Supreme, Urban Outfitters, and Champion can provide a broader perspective on customer service experiences in the fashion industry.

    How to Contact Ecko

    To contact Ecko, you can use the following information:

    • General Customer Service Phone Number: Online Help Only
    • Email Support: Ecko primarily offers support through their online contact form on the website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Office Address: Ecko Unlimited, 1400 Broadway, New York, NY 10018
    • Website: www.ecko.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Ecko.

    Note: This website listing is not associated with Ecko Unlimited or its parent company. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Ecko does not provide support services directly through this website. For any questions or concerns about Ecko products or services, contact their customer service representative directly.

  • Walmart Customer Service: Orders, Returns and Complaints

    Walmart customer service assists customers with online orders, store purchases, pickup and delivery problems, returns, refunds, missing items, Walmart Marketplace sellers, Walmart+ memberships, payment issues, gift cards, MoneyCard accounts, pharmacy services, and complaints about a particular store.

    The best contact method depends on whether the problem involves a local Walmart store, an online order fulfilled by Walmart, a third-party Marketplace seller, a financial product, or a separate Walmart service.

    Walmart Customer Service Help by Issue

    • Online order problem: Open Purchase History, select the order, and use the available Help or return option.
    • Missing delivery item: Review the final receipt for substitutions or out-of-stock items, then report any item you were charged for but did not receive.
    • Package marked delivered: Check the delivery photograph, address, household members, and nearby delivery locations before starting a claim.
    • Pickup order problem: Contact the fulfilling store or use Walmart chat through the order details.
    • In-store complaint: Begin with the customer service desk or store manager at the location involved.
    • Return or refund: Start the return through Purchase History or bring the item and receipt to an eligible Walmart store.
    • Marketplace seller problem: Check whether the product was sold and shipped by Walmart or by an independent Marketplace seller.
    • Walmart+ membership: Manage the membership online or call the dedicated Walmart+ number.
    • MoneyCard or OnePay problem: Use the dedicated financial-product number rather than the general Walmart line.
    • Gift-card problem: Contact the number for the specific type of Walmart or Visa gift card.
    • Pharmacy issue: Contact the local pharmacy directly, or use the dedicated mail-order or specialty-pharmacy number.
    • Unrecognized order or charge: Secure the Walmart account, review Purchase History, and contact the payment provider when fraud is suspected.

    How to Contact Walmart Customer Service

    Walmart corporate headquarters:
    Walmart Inc.
    1 Customer Drive
    Bentonville, AR 72716

    Walmart does not publish one set of live-agent hours covering every support department. The Help Center and account tools can be accessed online at any time, but telephone, chat, store desk, pharmacy, and specialized financial-service hours may vary.

    How to Reach the Correct Walmart Department

    • Local store issue: Call the store and ask for the customer service desk or store manager.
    • Walmart.com order: Open Purchase History and select the affected order.
    • Pickup or delivery: Use the order details or Walmart Help Center chat.
    • Marketplace purchase: Review the seller name and return terms shown on the product and order pages.
    • Walmart+: Use the membership settings or call the dedicated membership number.
    • MoneyCard, OnePay or gift card: Use the product-specific telephone number.
    • Pharmacy prescription: Call the specific Walmart Pharmacy listed on the prescription label or store page.

    Walmart Online Order Problems

    Customers can view, track, edit, cancel, return, or report a problem with an eligible order through Walmart Purchase History.

    Before contacting support, gather:

    • The order number
    • The email address or telephone number connected to the account
    • The order and delivery dates
    • The fulfilling store or Marketplace seller
    • The affected item names and prices
    • Tracking information
    • Delivery photographs
    • Screenshots of substitutions or refund promises

    Missing Items From a Walmart Delivery

    First review the final receipt. An item may have been:

    • Out of stock and removed from the order
    • Replaced with a substitution
    • Refunded before delivery
    • Packed in a separate bag
    • Delivered in a separate shipment

    If Walmart charged you for an item that was not delivered:

    1. Open Purchase History.
    2. Select the order.
    3. Review the final receipt.
    4. Select the Help or refund option.
    5. Identify each missing item.
    6. Save the support confirmation.

    For grocery and store deliveries, report missing items promptly while the order information and delivery details remain available.

    Order Marked Delivered but Not Received

    For a store delivery:

    1. Check the delivery photograph.
    2. Confirm that the address and map location are correct.
    3. Look near doors, garages, gates, reception areas, and other safe locations.
    4. Ask household members or building staff whether they accepted it.
    5. Use Walmart chat through the order details.
    6. Start a refund request when instructed.

    For a package shipped by a carrier, Walmart advises customers to check the delivery area and wait up to two business days because a carrier may occasionally mark a package delivered shortly before it arrives.

    If it remains missing, contact Walmart through the Help Center and keep the carrier tracking information.

    Delayed Walmart Orders

    Check the order tracker for an updated delivery date.

    Contact Walmart when:

    • A store delivery has passed its scheduled delivery window.
    • Carrier tracking has not updated for two business days.
    • It has been two business days since the estimated shipping-delivery date.
    • The order was returned to the store and cannot be rescheduled.

    If Walmart offers to convert a delayed delivery to pickup, confirm whether the delivery fee and driver tip will be refunded.

    Pickup Order Problems

    Customers may need help because:

    • The order is not ready.
    • The pickup location cannot find the order.
    • An item is missing.
    • The wrong product was provided.
    • An unwanted substitution was included.
    • The order was canceled unexpectedly.
    • A temporary payment hold remains after cancellation.

    If a pickup order is not collected by the end of the scheduled day, Walmart may cancel it the following day. The payment authorization may take additional time to disappear from the card or bank account.

    Walmart Grocery Substitutions and Temporary Holds

    When an ordered item is unavailable, Walmart may offer a similar product as a substitution.

    Customers can generally:

    • Allow substitutions
    • Reject a suggested substitution before fulfillment
    • Decline an unwanted substitution at pickup
    • Request a refund or return after delivery

    Walmart charges the price of the substituted product. The initial payment authorization may be higher than the final total to account for weighted products, substitutions, bags, and other possible adjustments.

    Refunds or released holds on a credit or debit card may take up to seven business days, depending on the financial institution.

    How to Dispute an Incorrect Substitution Charge

    Save:

    • The original item ordered
    • The product substituted
    • The final price
    • The substitution approval or rejection status
    • The final receipt

    Open the order and request a refund for an unwanted, incorrect, damaged, or missing substitution.

    Walmart Returns and Refunds

    Walmart generally allows most items to be returned within 90 days of purchase or receipt, but important exceptions apply.

    Current general return periods include:

    • Most Walmart items: 90 days
    • Most consumer electronics: 30 days
    • Wireless phones: 14 days
    • Most Walmart Marketplace items: 30 days

    Marketplace electronics, appliances, luxury products, seasonal merchandise, opened items, prescription products, prepaid products, and other categories may have shorter periods or special restrictions.

    Always check the return date displayed in Purchase History or on the receipt.

    How to Start a Walmart Return

    For an online purchase:

    1. Sign in to Walmart.
    2. Open Purchase History.
    3. Select the order.
    4. Select Start a return.
    5. Choose the item and return reason.
    6. Select an available return method.
    7. Save the return confirmation and tracking information.

    Available methods may include:

    • Returning the product to a Walmart store
    • Shipping it with a return label
    • Scheduled pickup
    • Another method shown for the specific order

    For an in-store purchase, bring the product, receipt, and original payment method when possible.

    Walmart Marketplace Returns

    Walmart Marketplace products are sold by independent third-party sellers through Walmart.com.

    Before contacting support, verify:

    • The seller’s name
    • Whether Walmart or the seller shipped the item
    • The return deadline
    • Whether return shipping is free
    • Whether the product has special restrictions
    • Whether the seller has already responded

    Most Marketplace items have a 30-day return period, but some electronics may have a 14-day period and major appliances may have a much shorter reporting window.

    Walmart Refund Delays

    Ask Walmart to confirm:

    • Whether the return was received
    • The amount approved
    • The date the refund was processed
    • The payment method receiving the refund
    • Whether a gift card or Walmart Cash was used
    • Whether part of the transaction remains pending

    Keep the return receipt and tracking number until the refund appears.

    A bank or card issuer may take additional time to post a completed Walmart refund.

    Complaints About a Walmart Store

    For an incident involving a specific store, begin with the customer service desk or store manager.

    Store complaints may involve:

    • Incorrect shelf or checkout prices
    • Employee conduct
    • Long checkout or service-desk waits
    • Product availability
    • Store cleanliness
    • Pickup problems
    • Returns denied at the store
    • Automotive, vision, pharmacy, or money-services concerns

    Use the store locator to find the direct telephone number.

    Have the following ready:

    • Store number and address
    • Date and approximate time
    • Receipt or transaction number
    • Employee or department involved
    • A concise description of what happened
    • The resolution requested

    If the store manager does not resolve the issue, call 1-800-925-6278 and request that the complaint be documented and escalated.

    Walmart Marketplace Seller Complaints

    A Walmart Marketplace seller is an independent business that lists products on Walmart.com.

    Common Marketplace problems include:

    • A defective or counterfeit product
    • An item that differs from its description
    • A package that never arrived
    • A seller refusing a return
    • A delayed refund
    • A warranty dispute
    • Unexpected return-shipping charges

    Open the order in Purchase History and use the available contact or return option. Keep communications inside Walmart’s system when possible.

    If the seller does not resolve the problem, ask Walmart customer service to review the Marketplace order and the seller’s response.

    Do not send payment outside Walmart.com or communicate through an unfamiliar payment link.

    Walmart+ Customer Service

    Walmart+ is a separate paid membership offering eligible delivery, shipping, fuel, streaming, and other benefits.

    For detailed membership help, visit the separate Walmart+ customer service page.

    Customers can call 1-800-924-9206 or manage the membership through the Walmart account.

    To cancel online:

    1. Sign in to Walmart.
    2. Open Account.
    3. Select Walmart+.
    4. Select the settings or gear icon.
    5. Follow the cancellation instructions.

    Deleting the Walmart app or removing a payment card does not necessarily cancel Walmart+.

    Save the cancellation confirmation and check the next renewal date.

    Walmart Financial Services Support

    Walmart’s general customer-service representatives may not be able to access or resolve every problem involving a financial account.

    Use the number for the product shown on the card or account.

    Walmart MoneyCard

    Call 1-877-937-4098 for help with:

    • Card activation
    • Direct deposits
    • Missing funds
    • Account access
    • Transaction disputes
    • Card replacement
    • Closing the account

    Walmart MoneyCard is issued by Green Dot Bank. Walmart store employees may not be able to resolve account-specific banking problems.

    OnePay Cards

    Current support numbers listed by Walmart include:

    The old Walmart credit-card and Walmart Discover numbers should not be used for current OnePay products.

    Walmart Gift Cards

    For a Walmart Visa Gift Card, call 1-866-633-9096.

    For general Walmart gift-card assistance, call 1-888-537-5503.

    Keep the card and purchase receipt until any balance, activation, replacement, or refund issue is resolved.

    Never share a gift-card number or PIN with someone claiming that the card is needed to pay a bill, fine, tax, technical-support charge, or account-security fee.

    Walmart Pharmacy Customer Service

    For a prescription filled at a Walmart store, contact that pharmacy directly. The pharmacy phone number appears on the prescription label, receipt, and store-detail page.

    Dedicated pharmacy numbers include:

    Customers can also use Walmart.com or the Walmart app to check prescription status, request refills, manage family prescriptions, and view available delivery options.

    For an online pharmacy-account verification problem, call 1-800-925-6278 and ask for pharmacy-account assistance.

    Do not post prescription information, medical details, dates of birth, insurance information, or pharmacy PINs in a public review.

    Unrecognized Walmart Orders and Charges

    Before reporting a Walmart transaction as fraud, check whether it relates to:

    • An online Walmart order
    • A grocery pickup or delivery adjustment
    • A temporary authorization hold
    • A Walmart+ renewal
    • A Marketplace purchase
    • A family member using the payment method
    • Walmart Pay
    • A gift-card or financial-service transaction

    If the order is unfamiliar:

    1. Change the Walmart account password.
    2. Review the email address and phone number on the account.
    3. Check Purchase History.
    4. Remove unfamiliar payment methods or addresses.
    5. Contact Walmart through the Help Center.
    6. Contact the bank or card issuer when financial information may be compromised.

    Do not provide a one-time code, password, complete card number, or gift-card PIN to an unsolicited caller.

    How to Escalate a Walmart Complaint

    1. Start with the responsible department. Contact the store manager for local incidents and use Purchase History for online orders.
    2. Gather documentation. Save receipts, order numbers, photographs, tracking information, chat transcripts, and return confirmations.
    3. State the requested resolution. Ask clearly for a refund, replacement, corrected charge, store response, membership cancellation, or account correction.
    4. Request a case number. Record the date, representative, department, and promised next step.
    5. Ask for escalation. Request a supervisor or appropriate corporate support team when the first contact does not resolve the issue.
    6. Follow up through the same case. Explain which promised action remains incomplete.
    7. Send a written complaint when necessary. Include copies rather than originals of supporting records.

    Walmart written complaint address:
    Walmart Inc.
    1 Customer Drive
    Bentonville, AR 72716

    Information to Include in a Walmart Complaint

    Include:

    • The store number, order number, or transaction number
    • The purchase or incident date
    • The product or service involved
    • A concise timeline
    • Previous customer-service contacts
    • Case and reference numbers
    • The amount involved
    • The specific resolution requested

    Do not include complete card numbers, passwords, pharmacy information, Social Security numbers, gift-card PINs, or other sensitive information.

    Walmart Customer Reviews and Complaints

    CustomerServiceNumbers.com currently shows Walmart with a rating of 3.0 out of 5 stars based on four reviews.

    All four published reviews date from 2018, so the rating is a small and dated sample rather than a current measurement of overall Walmart customer satisfaction.

    The CSN reviews describe:

    • Marketplace product and warranty concerns: One customer reported receiving a defective electric shaver from a third-party seller and difficulty obtaining help.
    • Website access frustration: A reviewer complained about repeated “I’m not a robot” verification prompts.
    • Product availability: One review asked why Walmart had stopped selling a particular television program.
    • Positive employee recognition: A customer praised a Walmart employee in Montrose, Colorado, for being consistently helpful, polite, and willing to walk customers to products.

    These reviews do not provide enough recent data to identify broad Walmart customer-service trends. Store experiences may vary considerably by location, department, order type, seller, and individual employee.

    What to Include in Your Walmart Review

    A useful review should explain:

    • Whether the experience involved a store, online order, Marketplace seller, delivery, pharmacy, membership, or financial service
    • The city and state of the store when relevant
    • What occurred
    • Which support channel was used
    • Whether a manager or supervisor became involved
    • What resolution was offered
    • How long the process took
    • Whether the problem was ultimately resolved

    Walmart Customer Service Frequently Asked Questions

    What is Walmart’s customer-service phone number?

    Call 1-800-925-6278, also written as 1-800-WALMART.

    Does Walmart offer live chat?

    Yes. Open the Walmart Help Center and select the chat option. Signing in helps connect the conversation to the correct order or account.

    How do I complain about a Walmart store?

    Begin with the store’s customer service desk or store manager. If the matter remains unresolved, call Walmart customer service and ask for a case number and escalation.

    How do I report a missing Walmart delivery?

    Open Purchase History, select the order, check the final receipt and delivery photograph, and use the Help or refund option.

    How long is Walmart’s return period?

    Most items have a 90-day return period. Most consumer electronics have 30 days, wireless phones have 14 days, and most Marketplace products have 30 days. Exceptions apply.

    How long do Walmart refunds take?

    Timing depends on the return method and payment provider. Card refunds and released pickup or delivery holds may take several business days to appear.

    How do I contact Walmart about a Marketplace seller?

    Open the purchase in Purchase History and use the seller-contact, return, or support option. Contact Walmart customer service if the seller does not resolve the problem.

    What is the Walmart+ customer-service number?

    Call 1-800-924-9206 or manage the membership through the Walmart account.

    What is the Walmart MoneyCard number?

    Call 1-877-937-4098.

    What is the Walmart Visa Gift Card number?

    Call 1-866-633-9096.

    Where is Walmart headquartered?

    Walmart Inc. lists its principal executive offices at 1 Customer Drive, Bentonville, AR 72716.

    What is Walmart’s corporate-office phone number?

    Walmart’s corporate telephone number is 1-479-273-4000. Ordinary order, return, delivery, and store complaints should generally begin with Walmart customer service.

    How Walmart Compares With Other Major Retailers

    • Target customer service: Offers stores, online shopping, pickup, same-day delivery, gift cards, pharmacy partnerships, and store-branded financial products.
    • Amazon customer service: Focuses heavily on online orders, Marketplace sellers, Prime memberships, digital services, and home delivery.
    • Sam’s Club customer service: Walmart’s membership warehouse business maintains separate memberships, stores, credit services, and customer-support channels.

    When comparing retailers, consider return periods, Marketplace seller policies, delivery availability, membership costs, local store access, refund processing, and access to human support.

    Related Walmart and Consumer Help Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

    We are an independent consumer-help website and are not owned or operated by Walmart, Sam’s Club, OnePay, Green Dot Bank, or any Walmart Marketplace seller.

    Our goal is to provide more than a phone number by helping consumers identify the correct support department, understand return and delivery procedures, document complaints, and report whether a company resolved the problem.

    Share Your Walmart Customer Service Experience

    Have you contacted Walmart about an online order, local store, return, refund, grocery delivery, Marketplace seller, Walmart+ membership, gift card, MoneyCard, pharmacy, or employee experience?

    Leave a review below and explain what happened, which department you contacted, whether the matter was escalated, what resolution was offered, and whether Walmart ultimately resolved the complaint.

    Do not include passwords, payment-card numbers, prescription information, gift-card PINs, verification codes, identification documents, private addresses, or other sensitive information.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Walmart Inc., Sam’s Club, OnePay, Green Dot Bank, or any Walmart Marketplace seller. Walmart does not provide customer support through this website.

    Contact information and support links are provided to help consumers reach Walmart directly. Reviews and complaints reflect the experiences and opinions of individual contributors.

  • Walgreens Customer Service: Pharmacy, Online Orders, Returns & Reviews

    If you need help with Walgreens customer service, a prescription, refill, pharmacy delay, online order, same-day pickup, same-day delivery, return, refund, damaged product, photo order, myWalgreens account, coupon, store complaint, privacy issue, or customer service review, the best support route depends on whether the issue involves a local Walgreens store, Walgreens.com, the pharmacy, Walgreens Photo, or corporate Consumer Relations.

    Verified Walgreens Customer Service Contact Information

    Choose the Correct Walgreens Support Route

    Walgreens has different support paths for pharmacy, store, online shopping, photo, rewards, privacy, and corporate feedback. Use the correct route so your issue does not get delayed.

    • Local store issue: Call the store directly or call 1-800-925-4733.
    • Prescription refill, pharmacy delay, medication status, or pharmacist question: Contact the local Walgreens pharmacy where the prescription is being filled.
    • Walgreens.com order, damaged online product, shipping, same-day pickup, or same-day delivery: Call 1-877-250-5823.
    • Retail return or exchange: Bring the product, receipt or order number, and payment method to a Walgreens store within the return window.
    • Walgreens Photo pickup order: Visit the store where the photo order was picked up.
    • Walgreens Photo mail order: Call 1-866-264-2910.
    • myWalgreens account, rewards, coupons, or online login: Use Walgreens.com account help or call online support.
    • HIPAA, privacy, or medical records privacy issue: Contact the Walgreens Privacy Office at 1-877-924-4472.
    • Corporate complaint or written feedback: Mail Consumer Relations at the Deerfield, Illinois address listed above.

    Information To Gather Before Contacting Walgreens

    Having the correct account, store, order, or prescription details ready can help Walgreens route your issue faster.

    • Walgreens store location, city, and state
    • Prescription number, if the issue involves a refill or pharmacy order
    • Patient name and date of birth for pharmacy issues
    • Order number for Walgreens.com, pickup, delivery, or photo orders
    • Receipt, order confirmation, or purchase history screenshot
    • Product name, UPC, lot number, expiration date, or photo order details
    • Return tracking or refund confirmation if applicable
    • myWalgreens account email or phone number
    • Coupon code, promotion, or rewards offer if applicable
    • Photos of damaged products, wrong items, or incorrect orders
    • Names, dates, and times of prior store or pharmacy contacts
    • Case number, chat transcript, or email response if you already contacted Walgreens

    Common Reasons Customers Contact Walgreens

    • Prescription not ready or refill delayed
    • Wrong prescription, wrong quantity, or medication pickup problem
    • Pharmacy drive-thru or in-store wait times
    • Insurance or copay issue
    • Prescription transfer or refill status
    • Vaccination appointment or records issue
    • Online order never arrived
    • Same-day pickup or same-day delivery issue
    • Return or refund problem
    • Photo order problem
    • Coupon, promo code, or myWalgreens rewards issue
    • Damaged product or wrong item received
    • Store employee complaint
    • Privacy, account, or suspicious charge concern

    Walgreens Pharmacy Help

    For prescriptions, refills, medication questions, pharmacy pickup, pharmacy hours, insurance questions, and prescription status, start with the local Walgreens pharmacy handling the prescription. The local pharmacy can see prescription status, refill availability, prescriber requests, insurance rejections, and pickup information.

    If the issue involves general customer service, repeated local pharmacy problems, store experience, or a complaint that was not resolved locally, call 1-800-925-4733 or submit feedback through Walgreens customer service.

    Prescription Delays, Refills, and Transfers

    Prescription delays can happen because of insurance rejections, prescriber approval delays, medication shortages, out-of-stock inventory, refill-too-soon rules, controlled-substance regulations, pharmacy workload, or incomplete patient information. Before escalating, ask whether the delay is caused by the store, insurance, prescriber, inventory, or legal refill restrictions.

    If you need a prescription transferred, confirm the prescription number, medication name, previous pharmacy, new pharmacy, patient information, and prescriber details. Some prescriptions cannot be transferred or may require the prescriber to send a new prescription.

    Walgreens.com Orders and Online Support

    For Walgreens.com orders, online account issues, damaged shipped items, product purchase history, checkout problems, promo codes, shipping questions, same-day pickup, or same-day delivery, call Walgreens.com support at 1-877-250-5823.

    Walgreens says shipped orders cannot be canceled once submitted. Same Day Pickup orders may be canceled before pickup, and Same Day Delivery orders may be eligible for cancellation in certain circumstances. If you need help, contact Walgreens.com customer service quickly.

    Walgreens Returns and Exchanges

    Walgreens says eligible items purchased at Walgreens or Walgreens.com may be returned or exchanged at any Walgreens store within 30 days of the purchase date with the original receipt or order number. Refunds are generally issued to the original form of payment.

    Walgreens brand products have a satisfaction guarantee. If you are not satisfied with a Walgreens brand product, Walgreens says you can return the unused portion to a Walgreens or Duane Reade store for a refund of the full price, including shipping.

    Walgreens Return Restrictions

    Some products cannot be returned. Walgreens lists restricted items including gift cards, prepaid cards, phone cards, mobile phones, bathing suits, underwear, earrings, sexual wellness items, seasonal products, hazmat items, and COVID-19 testing kits. Walgreens also says returns and exchanges are subject to verification, applicable laws, and limits for potential abuse, health or safety risk, or fraud.

    Large bulky items such as electric wheelchairs, scooters, lift chairs, and oversized home medical equipment should not be returned to a store. Contact Walgreens Customer Care at 1-877-250-5823 for special return instructions.

    Returns Without a Receipt

    If you do not have a receipt or order number, Walgreens says in-store returns are handled at the discretion of the individual store manager. Refunds without a receipt may be issued as in-store credit on a Walgreens gift card.

    If the purchase was made online through a Walgreens.com account, check your Product Purchase History for the order number and receipt details before going to the store.

    Walgreens Photo Customer Service

    Walgreens Photo has a separate support path. For photo orders picked up at a local Walgreens, visit the store where the order was picked up to request an exchange or refund. For photo mail orders, call 1-866-264-2910, available 24 hours a day, 7 days a week.

    Walgreens Photo says digital prints and photo merchandise are covered by a satisfaction guarantee. If you are dissatisfied with a photo order, document the issue and contact the correct store or photo support route.

    myWalgreens, Coupons, and Rewards Help

    If your issue involves myWalgreens rewards, account login, clipped coupons, digital coupons, promo codes, Walgreens Cash rewards, receipt lookup, or email offers, sign in to your Walgreens.com account and review your account, purchase history, and rewards activity.

    For missing rewards or coupon problems, save the offer, expiration date, product purchased, receipt, order number, and screenshot of the coupon or reward before contacting Walgreens.

    Vaccinations, Test Results, and Health Records

    For vaccination appointments, vaccination records, prescription records, or pharmacy health information, use your Walgreens account, the local pharmacy, or the appropriate Walgreens health service support route. If the issue involves privacy, medical records, or HIPAA practices, contact the Walgreens Privacy Office.

    For medical emergencies, call 911 or seek emergency medical care. Walgreens customer service is not an emergency medical provider.

    Privacy, HIPAA, and Medical Information Complaints

    For privacy questions, HIPAA-related concerns, or issues involving protected health information, Walgreens lists the Privacy Office at 1-877-924-4472 and privacy.office@walgreens.com. You can also mail privacy inquiries to Walgreen Co. Privacy Office, Attn: Privacy Officer, 108 Wilmot Rd., MS 3213, Deerfield, IL 60015.

    Do not post prescription numbers, medical conditions, birth dates, addresses, insurance details, or private health information in public reviews.

    Watch Out for Fake Walgreens Support Numbers and Pharmacy Scams

    Walgreens customers should be careful with fake pharmacy calls, fake prescription texts, suspicious gift card requests, fake job offers, fake coupon links, phishing emails, and fake customer-service numbers. Use Walgreens.com, the Walgreens app, your local store, and the verified numbers listed on this page.

    • Do not call random Walgreens support numbers found in ads, comments, or unofficial complaint pages.
    • Do not share prescription details, verification codes, gift card numbers, or payment details with suspicious callers.
    • Be cautious of texts claiming your prescription, order, or rewards account requires urgent payment or login.
    • Check the domain carefully before entering Walgreens account or payment information.
    • For prescription concerns, call your local Walgreens pharmacy using the number listed on Walgreens.com or your prescription label.
    • If you see an unfamiliar Walgreens, pharmacy, photo, delivery, gift card, or online order charge, check your receipts and account history.
    • If a charge appears unauthorized, contact Walgreens and your payment provider promptly.

    How to Escalate a Walgreens Customer Service Problem

    1. Start with the correct location or support path: Pharmacy issues usually start with the local pharmacy; online orders use 1-877-250-5823; store issues use 1-800-925-4733.
    2. Document the issue: Save receipts, order numbers, prescription numbers, screenshots, pharmacy notes, dates, times, names, and case numbers.
    3. Ask what is causing the delay: For prescriptions, ask whether the issue is insurance, prescriber approval, inventory, refill timing, or store workload.
    4. Use written feedback when needed: Submit the contact form or mail Consumer Relations if the store or phone support does not resolve the issue.
    5. Protect private health information: Do not share prescription or medical details in public comments.
    6. Contact the Privacy Office for HIPAA concerns: Use the privacy phone, email, or mailing address for protected-health-information issues.
    7. Use your payment provider when necessary: If a charge is unauthorized or a refund remains unresolved, contact your bank, card issuer, PayPal, or payment provider before the dispute deadline closes.

    Walgreens Customer Service Reviews on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently shows 0 out of 5 stars for Walgreens based on 0 customer reviews. Because there are no Walgreens reviews on this CSN listing yet, we are not summarizing a positive or negative customer service trend from this page.

    If you have contacted Walgreens about pharmacy service, prescriptions, refills, insurance issues, online orders, returns, photo orders, myWalgreens rewards, damaged products, delivery, pickup, privacy, store service, or customer support response time, please share your experience below. Your review can help other customers understand what to expect before contacting Walgreens.

    What To Expect When Contacting Walgreens

    • Walgreens lists 1-800-925-4733 for store inquiries and customer relations.
    • Walgreens.com support is listed at 1-877-250-5823.
    • Pharmacy issues often need the local pharmacy location first.
    • Eligible retail and Walgreens.com returns are generally handled at Walgreens stores within 30 days.
    • Photo mail-order support uses 1-866-264-2910.
    • Privacy and HIPAA issues use the Walgreens Privacy Office at 1-877-924-4472.
    • Some returns are restricted or subject to manager approval.
    • Do not post prescription numbers, medical details, or account information in public reviews.

    Frequently Asked Questions About Walgreens Customer Service

    What is the Walgreens customer service phone number?

    For store inquiries and customer relations, call 1-800-WALGREENS or 1-800-925-4733. For Walgreens.com online inquiries, call 1-877-250-5823.

    How do I contact Walgreens about a prescription?

    For prescription status, refill delays, transfers, insurance issues, or medication pickup, contact the local Walgreens pharmacy handling the prescription. For general store complaints or unresolved issues, call 1-800-925-4733.

    What is Walgreens.com customer service?

    Walgreens.com online inquiries can be handled at 1-877-250-5823. Use this number for online orders, damaged shipped products, pickup or delivery order issues, and website account problems.

    What is Walgreens’ return policy?

    Walgreens says eligible items purchased at Walgreens or Walgreens.com may be returned or exchanged at any Walgreens store within 30 days of purchase with the original receipt or order number. Some items are restricted and cannot be returned.

    Can I return Walgreens.com orders in store?

    Yes. Walgreens says orders placed through Walgreens.com or the Walgreens app should generally be returned to a store, with restrictions. Bring the product, receipt or order number, and payment method if applicable.

    What if I lost my Walgreens receipt?

    Returns without a receipt or order number are handled at the discretion of store management and may be refunded as Walgreens gift card credit. If you ordered online, check your Walgreens.com purchase history for the order number.

    How do I contact Walgreens Photo?

    For photo pickup orders, visit the store where the order was picked up. For Walgreens Photo mail orders, call 1-866-264-2910, available 24 hours a day, 7 days a week.

    How do I contact Walgreens about privacy or HIPAA concerns?

    Contact the Walgreens Privacy Office at 1-877-924-4472 or email privacy.office@walgreens.com.

    Where is Walgreens headquartered?

    Walgreens Consumer Relations is listed at Walgreen Co., 108 Wilmot Rd, MS #2002, Deerfield, IL 60015. Some older corporate listings and store-locator references may show 200 Wilmot Road in Deerfield.

    Can CustomerServiceNumbers.com fix my Walgreens prescription or refund?

    No. CustomerServiceNumbers.com is an independent information and review website. We cannot access Walgreens accounts, prescriptions, refunds, pharmacy records, photo orders, myWalgreens rewards, or online orders, and we cannot contact Walgreens on your behalf.

    Related Customer Service Numbers Pages

    Related Consumer Resources

    • Walgreens Corporate Office Headquarters – Find Walgreens corporate office details and complaint discussion.
    • ChargeOnMyCard.com – Research unfamiliar pharmacy, Walgreens, photo, gift card, app, pickup, or delivery charges.
    • ThinkItsAScam.com – Learn how to spot fake pharmacy texts, fake support numbers, coupon scams, and suspicious gift card requests.
    • ZeroStars.org – Read and share customer complaint experiences.
    • CSNDB.com – Find chat, text, and alternative support options.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer service information since 2004. CSN focuses on customer contact details, complaint paths, review experiences, and practical steps customers can take before contacting a company. This page is independent and is not affiliated with Walgreens, Walgreen Co., Walgreens Boots Alliance, Sycamore Partners, Duane Reade, CVS, Rite Aid, Walmart, Amazon Pharmacy, or any pharmacy benefits manager, insurer, delivery service, or payment provider.

    Share Your Walgreens Customer Service Experience

    Have you contacted Walgreens about pharmacy service, prescriptions, refills, prescription delays, wrong items, insurance, vaccination records, online orders, same-day pickup, same-day delivery, returns, refunds, damaged products, Walgreens Photo, myWalgreens rewards, coupons, store service, privacy, or customer support response time? Share your experience below to help other customers understand how Walgreens handles support requests.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Walgreens, Walgreen Co., Walgreens Boots Alliance, Sycamore Partners, Duane Reade, CVS, Rite Aid, Walmart, Amazon Pharmacy, or any pharmacy benefits manager, insurer, delivery service, or payment provider. This page is provided for informational and review purposes only. Contact information, pharmacy procedures, return policies, prescription rules, privacy contacts, refund terms, rewards rules, store hours, and support options may change. Always verify important details directly with Walgreens, your local pharmacy, your healthcare provider, your insurer, or your payment provider before making medical, pharmacy, billing, return, or account decisions.