Category: Retail Stores Customer Service Information – Reviews

Retail stores frequently hide their customer service phone numbers. Customerservicenumbers.com lists most major retailers and stores on the website.

  • Personal Creations Customer Service, Reviews and Complaints

    Need help with a Personal Creations order, delivery, personalized item, refund, or account issue? This page lists verified Personal Creations customer service options and gives customers a place to share reviews and complaints about their experience. CustomerServiceNumbers.com is not affiliated with Personal Creations.

    Personal Creations Customer Service Number

    The main Personal Creations customer service phone number is 1-888-741-0508. This number is listed by Personal Creations for customer care support.

    Is Personal Creations a Legitimate Company?

    Personal Creations is an online personalized gifts retailer operating at PersonalCreations.com. If you are checking whether Personal Creations is legit before ordering, make sure you are on the official website, review the checkout total carefully, save your order confirmation, and use the official customer service number or contact page for help.

    Be cautious with look-alike ads, social media offers, coupon pages, or emails that send you away from the official Personal Creations website. Personalized gift orders may require names, photos, dates, addresses, and gift-recipient information, so verify the site before entering personal or payment details.

    How to Get Help With a Personal Creations Order

    For order tracking, delivery updates, personalization questions, promo-code issues, damaged items, or refund requests, start with your order confirmation and the official Personal Creations support tools.

    Common Reasons Customers Contact Personal Creations

    • Checking the status of a personalized gift order
    • Correcting a shipping address before the order is processed
    • Reporting a missing, late, damaged, or incorrect item
    • Asking about personalization mistakes or spelling errors
    • Questions about promo codes, discounts, gift cards, or checkout totals
    • Requesting a replacement, refund, or store help for a defective product
    • Account login, password, email, or app problems

    Information to Have Ready Before Contacting Personal Creations

    • Your order number
    • The email address used at checkout
    • The shipping ZIP code
    • The product name or item number
    • Photos of the item if it arrived damaged, defective, or incorrectly personalized
    • A copy of your order confirmation and delivery tracking details

    Personal Creations Reviews and Complaints

    At the time of this page update, this CustomerServiceNumbers.com listing shows 0 customer reviews for Personal Creations. Because there are no live CSN reviews yet, this page should not claim that customers commonly praise or complain about specific issues based only on this website.

    If you have ordered from Personal Creations, you can share your experience below. Helpful reviews include clear details about the product ordered, delivery timing, personalization accuracy, customer service response, refund or replacement outcome, and whether the issue was resolved.

    Privacy and Moderation Warning for Reviews

    Personalized gift orders can involve sensitive personal details. Do not post private information in your CustomerServiceNumbers.com review, including order numbers, full addresses, phone numbers, email addresses, children’s names, gift-recipient full names, full birth dates, payment card details, tracking numbers, or private photos.

    Reviews may be moderated for profanity, spam, personal information, and unsafe content. Keep your review factual and based on your own experience.

    Tips Before Ordering Personalized Gifts

    • Double-check spelling, dates, names, initials, and uploaded photos before checkout.
    • Review the estimated delivery date before placing a time-sensitive order.
    • Save screenshots of personalization previews when possible.
    • Read shipping, return, and replacement policies before ordering custom items.
    • Be careful with social media ads or coupon links that do not lead to the official Personal Creations website.

    Related Customer Service Numbers Pages

    Frequently Asked Questions About Personal Creations Customer Service

    What is the Personal Creations customer service phone number?

    The Personal Creations customer service phone number is 1-888-741-0508.

    Can I contact Personal Creations through CustomerServiceNumbers.com?

    No. CustomerServiceNumbers.com is an independent consumer information and review website. To reach Personal Creations directly, use the official phone number, live chat, account tools, or contact page.

    What should I do if my Personal Creations order is late?

    Check your order confirmation and tracking details first. Then use the official My Orders page, live chat, or call 1-888-741-0508 for help.

    What should I do if the personalization is wrong?

    Take clear photos of the item and compare it with your order confirmation or personalization preview. Contact Personal Creations as soon as possible with your order number and supporting details.

    Is it safe to post my Personal Creations order details in a review?

    No. Do not post order numbers, addresses, phone numbers, email addresses, full recipient names, payment details, or photos containing private information. Keep public reviews general and factual.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has provided customer service contact information and consumer review pages for many years. Our goal is to help customers find the correct support path, understand common complaint themes, and share real experiences. We are not affiliated with Personal Creations or its parent companies.

    Share Your Experience

    Have you contacted Personal Creations customer service about an order, delivery, personalized item, refund, replacement, or billing issue? Share your review below to help other customers understand what happened and how the issue was handled.

    Page Update Note: This Personal Creations customer service page was reviewed and updated on July 4, 2026.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Personal Creations. Phone numbers, links, and customer service details are provided for consumer convenience and may change. Always confirm important contact, order, refund, and privacy details directly with the company through its official website.

  • RockAuto Customer Service: Returns and Order Help

    RockAuto is an online auto-parts retailer that handles most customer-service issues through its website. The company does not provide a general customer-service phone line for orders, returns, fitment questions, shipping problems, or warranty claims.

    Customers should use RockAuto’s Order Status & Returns system to track an order, request a change, arrange a return, report a shipment problem, or begin a warranty claim.

    How to Contact RockAuto Customer Service

    Important: The corporate phone number is not a general RockAuto customer-service line. RockAuto directs customers with order, return, shipment, warranty, and payment problems to its online self-service tools.

    The number 1-866-762-5288 appears on some older customer-service websites, but RockAuto does not currently list it as an official customer-support number. Customers should use the Order Status & Returns page instead.

    Does RockAuto Have a Customer-Service Phone Number?

    RockAuto states that it does not provide customer-service assistance by telephone. The company says its online system is intended to provide consistent assistance while helping keep operating costs and parts prices lower.

    RockAuto’s online tools can be used to:

    • Check order status
    • View tracking information
    • Request an order change
    • Attempt to cancel an order
    • Report a missing or damaged shipment
    • Report that the wrong part arrived
    • Arrange a return
    • Purchase a discounted return label
    • Enter return-tracking information
    • Begin a warranty claim
    • Arrange a core return

    Customers who cannot resolve an issue through the Help Center or Order Status & Returns system may email service@rockauto.com. Include the RockAuto order number and a concise explanation of the problem.

    How to Check a RockAuto Order

    Visit the RockAuto Order Status & Returns page. Customers can normally look up an order using:

    • The email address or telephone number used for the order
    • The RockAuto order number

    If the order number is unavailable, RockAuto may be able to send a list of recent orders to the email address used during checkout.

    The order page may show:

    • Whether the order has been processed
    • Which warehouse shipped each item
    • Carrier tracking numbers
    • Estimated delivery information
    • Whether an order change is still possible
    • Options for reporting a problem
    • Return eligibility and instructions

    RockAuto Orders May Arrive in Separate Packages

    RockAuto ships parts from multiple warehouses and suppliers. Items placed in the same order may be assigned separate tracking numbers and arrive on different days.

    Before reporting a missing part:

    1. Open the Order Status & Returns page.
    2. Review every tracking number associated with the order.
    3. Match the received boxes to the listed shipments.
    4. Confirm whether another package remains in transit.
    5. Use “Arrange a Return/Report a Problem” when a listed package is missing or incomplete.

    How to Change or Cancel a RockAuto Order

    RockAuto orders are processed quickly. A change or cancellation may only be possible before the warehouse begins processing or shipping the order.

    To request a change:

    1. Visit the Order Status & Returns page.
    2. Enter the order information.
    3. Select the option to request a change or cancel the applicable item.
    4. Follow the instructions shown for that order.
    5. Save the confirmation message or email.

    If the cancellation option is no longer available, the order may already be in warehouse processing or transit. The customer may need to receive the part and then arrange a return.

    Do not assume that an email requesting cancellation has stopped an order. Confirm the status through the online order page.

    RockAuto Return Policy

    RockAuto generally allows parts to be returned within 30 days for a refund of the part price. Return eligibility depends on the condition of the item and the instructions generated for the specific order.

    Returned parts generally must be:

    • Complete
    • Unused and uninstalled
    • In resalable condition
    • In the original manufacturer packaging
    • Accompanied by all hardware, instructions, and accessories
    • Returned to the address supplied through the online system

    The manufacturer’s box should not be marked, taped, labeled, written on, or used as the exterior shipping box. Place the original product box inside another shipping carton.

    Opened liquids such as oil, chemicals, and paint may not be returnable. Gift certificates and other excluded products may also be subject to separate rules.

    How to Start a RockAuto Return

    1. Go to Order Status & Returns.
    2. Look up the applicable order.
    3. Select “Arrange a Return/Report a Problem” beside the part.
    4. Choose the reason for returning it.
    5. Follow the product-specific instructions.
    6. Print the return authorization and label when provided.
    7. Ship the part to the address generated for that return.
    8. Enter the tracking number in the online system when required.

    RockAuto parts ship from different warehouses. Do not combine products from separate return authorizations unless the instructions specifically say they should be returned together.

    Who Pays RockAuto Return Shipping?

    Customers are responsible for return shipping in most situations. RockAuto may offer a discounted prepaid shipping label through the Order Status & Returns system.

    The generated return instructions should indicate whether RockAuto or the customer is responsible for the shipping cost based on the reason selected and the circumstances of the order.

    Save photographs of the product, packaging, label, and shipping damage before sending a disputed item back.

    Do Not Mail Returns to RockAuto Headquarters

    RockAuto does not accept customer returns at its Madison corporate office.

    Always use the return address provided through the Order Status & Returns system. The correct return location depends on the part, supplier, warehouse, and reason for the return.

    What to Do if RockAuto Sent the Wrong Part

    When a received part does not match the ordered part number or catalog description:

    1. Do not install or modify the part.
    2. Keep all packaging, labels, hardware, and paperwork.
    3. Photograph the product and manufacturer part number.
    4. Compare the received part number with the invoice.
    5. Open the order through Order Status & Returns.
    6. Select “Arrange a Return/Report a Problem.”
    7. Choose the option that most accurately describes what arrived.

    There is an important difference between:

    • RockAuto shipping a different part number than the one ordered
    • The correct ordered part not fitting the vehicle
    • The catalog containing incorrect application information
    • The customer selecting the wrong engine, trim, production date, or option

    Use the most accurate problem category because it can affect the return instructions and responsibility for shipping.

    RockAuto Part-Fitment Questions

    RockAuto is an auto-parts retailer rather than a repair shop. The company does not employ mechanics to provide personalized repair diagnosis or confirm which part should be installed based only on a description of the vehicle problem.

    Before ordering, verify:

    • Vehicle year
    • Make and model
    • Engine size and type
    • Transmission
    • Drive type
    • Production date
    • Vehicle identification number when necessary
    • Brake, suspension, or towing package
    • Original equipment part number
    • Measurements and connector style
    • Catalog notes and exclusions

    Some vehicles use different parts during the same model year. A professional mechanic, dealership parts department, manufacturer catalog, or original part number may be needed to confirm fitment.

    Do not open sealed packaging, install, paint, modify, or damage a part until its fitment has been checked. A part showing evidence of installation may no longer qualify for an ordinary return.

    RockAuto Warranty Claims

    RockAuto advertises manufacturer warranty coverage on the parts it sells. Warranty periods and conditions vary by brand and product.

    To begin a warranty claim:

    1. Open the original order through Order Status & Returns.
    2. Select “Arrange a Return/Report a Problem.”
    3. Choose the warranty or defective-product option.
    4. Follow the instructions generated for the part.
    5. Provide any photographs, test results, or documentation requested.

    For some claims, RockAuto may instruct the customer to purchase the same part again and return the allegedly defective part for review and a possible refund of the replacement order.

    Warranty coverage commonly applies to defects in materials or workmanship. It may not cover:

    • Incorrect installation
    • Misdiagnosis
    • Vehicle-related damage
    • Normal wear
    • Abuse or misuse
    • Modified parts
    • Commercial or racing use when excluded
    • Labor or diagnostic charges
    • Towing, rental-car, or incidental expenses

    Review the manufacturer warranty shown for the exact part before ordering or paying for labor.

    RockAuto Core Returns

    Some remanufactured or rebuilt parts include a refundable core charge. Common examples include:

    • Alternators
    • Starters
    • Brake calipers
    • Steering racks
    • Power-steering pumps
    • Transmissions
    • Electronic control modules

    When a core charge appears in the catalog, the old rebuildable part may be returned for possible core credit.

    RockAuto generally requires cores to be returned within six months of the purchase date. Customers are normally responsible for core-return shipping.

    To return a core:

    1. Open the original order.
    2. Select the core-return option.
    3. Print the return instructions and label.
    4. Drain fluids when required.
    5. Package the core securely.
    6. Send it to the location listed on the authorization.
    7. Retain the tracking number until the credit is issued.

    The returned core generally must be the same type of part and be complete enough to rebuild. A disassembled, broken, burned, heavily corroded, or incomplete unit may not qualify for full credit.

    RockAuto Shipping and Delivery Problems

    Use the Order Status & Returns page for:

    • A package arriving late
    • A shipment marked delivered but not received
    • A damaged shipping box
    • Missing items
    • Parts shipped in separate packages
    • Incorrect tracking information
    • A package returned to the sender
    • A customs or international-delivery issue

    When an order arrives visibly damaged, photograph the exterior box, shipping label, internal packaging, and damaged part before discarding anything.

    For a package marked delivered but missing:

    1. Verify the delivery address.
    2. Check around doors, garages, gates, and mail areas.
    3. Ask household members or nearby neighbors.
    4. Review the carrier’s delivery photograph when available.
    5. Allow for a possible premature delivery scan.
    6. Report the problem through RockAuto’s online order page.

    RockAuto Refunds

    A return refund generally covers the eligible part price. Original shipping, expedited shipping, return shipping, duties, taxes, and other charges may be treated differently depending on the reason for the return and applicable law.

    After returning a part:

    • Keep the carrier receipt and tracking number
    • Enter return tracking through the order page when requested
    • Monitor the return-delivery status
    • Check the original payment method for the refund
    • Allow additional time for the bank or card issuer to post the credit

    If the refund appears incorrect, email service@rockauto.com with the order number, returned part number, return tracking, refund amount, and a short explanation.

    How to Escalate a RockAuto Complaint

    1. Use Order Status & Returns. Select the exact order and report the problem through the appropriate option.
    2. Save all documentation. Keep the invoice, product listing, catalog notes, photographs, tracking records, return authorization, and emails.
    3. Use the correct issue category. Clearly distinguish a wrong shipment, fitment problem, defective part, damaged delivery, or late package.
    4. Email customer service. Send unresolved questions to service@rockauto.com.
    5. Reference the existing case. Include the order number and avoid creating several conflicting requests for the same issue.
    6. State the requested resolution. Ask specifically for a return authorization, replacement, refund review, shipping adjustment, warranty review, or core credit.
    7. Contact the corporate office only after using the online process. The corporate number is 1-608-661-1376, but it is not an order-support line.

    What to Include in a RockAuto Complaint

    • RockAuto order number
    • Part number and manufacturer
    • Vehicle year, make, model, and engine
    • Date ordered and delivered
    • Tracking and return numbers
    • Photographs of the product and packaging
    • A concise timeline of the problem
    • Copies of previous responses
    • The exact resolution requested

    Do not publish complete order numbers, home addresses, telephone numbers, payment information, vehicle identification numbers, or other private information in a public review.

    RockAuto Corporate Office

    RockAuto, LLC
    6418 Normandy Lane, Suite 100
    Madison, WI 53719
    USA

    This address is RockAuto’s corporate headquarters. It is not a customer return warehouse, retail store, parts counter, or pickup location.

    Do not mail a return to the Madison headquarters. Obtain the authorized return address through the Order Status & Returns page.

    RockAuto Customer Reviews and Complaints

    CustomerServiceNumbers.com currently has only a limited number of published RockAuto reviews, so there is not enough page-specific feedback to provide a broad statistical summary.

    The existing review describes frustration with the inability to reach a person by telephone. This is consistent with RockAuto’s current business model, which relies primarily on online self-service rather than telephone-based customer support.

    Customers may leave feedback about:

    • Part pricing and selection
    • Catalog accuracy
    • Shipping speed
    • Orders arriving in multiple packages
    • Wrong or damaged parts
    • Return-shipping costs
    • Warranty claims
    • Core refunds
    • Difficulty obtaining personalized assistance
    • Email response and resolution quality

    Reviews should describe the customer’s own experience, the type of part ordered, the support process used, and whether the issue was ultimately resolved.

    About RockAuto

    RockAuto is an online auto-parts retailer founded in Madison, Wisconsin. It sells mechanical, electrical, body, interior, maintenance, and repair parts for domestic and imported cars and light trucks.

    Its catalog includes products such as:

    • Brake pads, rotors, calipers, and hydraulics
    • Suspension and steering parts
    • Engine and cooling-system components
    • Electrical and ignition parts
    • Sensors and emissions equipment
    • Belts, hoses, filters, and maintenance items
    • Body panels, mirrors, lamps, and door hardware
    • Heating and air-conditioning components
    • Drivetrain, axle, and transmission parts
    • Tools, chemicals, and accessories

    RockAuto operates as an online retailer and does not have traditional retail stores or staffed parts counters.

    RockAuto Competitors

    RockAuto competes with online and store-based auto-parts retailers including AutoZone, Advance Auto Parts, O’Reilly Auto Parts, NAPA Auto Parts, Parts Geek, CarParts.com, and Summit Racing.

    It also competes with large marketplaces including Amazon and eBay.

    Consumers comparing auto-parts sellers may want to consider:

    • Total price including shipping
    • Part-brand and quality options
    • Local availability
    • Return periods
    • Responsibility for return shipping
    • Warranty procedures
    • Ability to speak with a parts specialist
    • Core-return costs
    • Delivery-date reliability

    Related RockAuto and Auto-Parts Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service contacts, complaint resources, corporate information, and support options since 2004.

    We review official company help pages, return policies, contact information, and other reliable sources when available. The review section allows customers to describe how they attempted to resolve a problem and whether the company ultimately responded.

    Disclaimer

    CustomerServiceNumbers.com is not affiliated with RockAuto, LLC or any parts manufacturer, warehouse, shipping carrier, or seller listed in the RockAuto catalog.

    This page is provided for informational purposes and as an independent platform for customer reviews, complaints, ratings, and feedback.

    CustomerServiceNumbers.com cannot access RockAuto orders, identify parts, cancel shipments, authorize returns, issue refunds, process warranty claims, or provide mechanical advice.

    Use RockAuto’s official Order Status & Returns system for assistance with an order.

    Share Your RockAuto Experience

    Have you contacted RockAuto about an order, wrong part, damaged shipment, return, refund, warranty claim, core credit, or unresolved complaint?

    Share your experience below, including the type of part ordered, the online support option used, how long the process took, and whether RockAuto resolved the issue.

    Do not include your complete order number, address, telephone number, payment information, vehicle identification number, or other private details.

  • Sears Customer Service: Orders, Delivery and Appliance Repair

    Sears customer service is divided among Sears.com orders, Marketplace sellers, Sears Home Services, Sears PartsDirect, home-warranty administrators and separate product brands. The correct contact depends on what was purchased and who accepted the payment.

    For appliance repair, a Sears Protection Agreement or an existing appliance warranty, call Sears Home Services at 1-800-469-4663. For a home-delivered Sears.com order, call 1-800-732-7747 or use the online Order Center.

    Sears Customer Service Phone Numbers and Contacts

    Sears does not currently publish one set of customer-service hours covering all departments. Hours can vary among Sears.com orders, home delivery, appliance repair, parts, Marketplace sellers, warranty administrators and local stores.

    The Transformco corporate switchboard is not the normal first route for an order, delivery, repair appointment, warranty claim, return, credit-card payment or replacement part.

    Is Sears Still in Business?

    Yes. Sears continues to operate Sears.com, Sears Marketplace, Sears Home Services, Sears PartsDirect and a limited number of retail locations.

    The current Sears operation is much smaller than the former Sears Holdings department-store chain. Sears is now operated under Transformco. Customers with older purchases should identify which Sears-related company, warranty administrator, product manufacturer or payment provider currently controls the issue.

    Choose the Correct Sears Support Route

    • Sears.com order: Sign in and open My Orders or use the Sears Order Lookup page.
    • Home-delivered order: Call 1-800-732-7747 for delivery or cancellation help.
    • Marketplace seller order: Contact the seller through the Sears Order Center first.
    • Appliance repair appointment: Use Sears Home Services or call 1-800-469-4663.
    • Sears Protection Agreement: Call Sears Home Services at 1-800-469-4663.
    • Sears Home Warranty: Call 1-855-256-2467 or use the claim route provided by the current administrator.
    • Replacement appliance or lawn-equipment part: Contact Sears PartsDirect.
    • Kenmore product question: Review the model-specific warranty and use Kenmore Customer Care.
    • Craftsman tool warranty: Contact the current Craftsman manufacturer rather than Sears retail support.
    • Sears credit-card account: Contact the card issuer using the number printed on the card or statement.
    • Shop Your Way rewards: Use Shop Your Way account support.
    • Local-store purchase: Contact the store listed on the receipt when it remains open.

    Information to Have Before Contacting Sears

    Gather:

    • Order, sales-check or service-order number
    • Name and contact information used for the purchase
    • Purchase and delivery dates
    • Sears.com, store or Marketplace seller name
    • Product name, model number and serial number
    • Receipt or payment confirmation
    • Protection Agreement or home-warranty information
    • Repair appointment date and technician notes
    • Photographs of damage or an incorrect item
    • Tracking information
    • Previous case or escalation number
    • The refund, replacement, repair or other resolution requested

    Do not publish order numbers, repair numbers, warranty-contract numbers, payment information, delivery addresses or photographs of private documents in a public review.

    Sears.com Orders, Shipping and Delivery

    Use the online Order Center to:

    • Check order status
    • View estimated delivery dates
    • Request an eligible return
    • Contact a Marketplace seller
    • Review cancellation options
    • Save order and refund information

    For home-delivered orders, call 1-800-732-7747 before the scheduled delivery date when a cancellation or delivery change is needed.

    Do not assume that refusing delivery automatically cancels the order or guarantees a full refund. Ask for written cancellation and refund confirmation.

    Sears Marketplace Seller Problems

    Many products on Sears.com are sold and fulfilled by independent Marketplace sellers.

    To contact a seller:

    1. Sign in to Sears.com.
    2. Open Your Orders.
    3. Select the affected order.
    4. Select Contact Marketplace Seller.
    5. Explain the delivery, damage, return or refund problem.
    6. Add photographs when needed.
    7. Save the message and seller response.

    Marketplace merchandise normally cannot be returned to a Sears store. Follow the seller’s return authorization and shipping instructions.

    If the seller does not respond within the time shown in the Order Center or does not resolve an eligible problem, request Sears Marketplace assistance through the order or call 1-267-807-5752.

    Sears Returns and Refunds

    Sears’ current return policy generally allows members 45 days from purchase to return many eligible items. Delivered and installed merchandise commonly has a 30-day period beginning on the delivery or installation date.

    Different rules can apply to:

    • Major appliances
    • Mattresses
    • Installed products
    • Special orders
    • Marketplace merchandise
    • Damaged or defective products
    • Clearance and final-sale items
    • Items missing packaging or accessories

    Review the current policy attached to the order before returning the product. Restocking, pickup, cancellation or delivery fees can apply to certain purchases.

    Sears Appliance Repair and Missed Appointments

    Call Sears Home Services at 1-800-469-4663 or use the online appointment lookup.

    Have ready:

    • Service-order number
    • Appliance brand and model
    • Serial number
    • Reported symptoms
    • Appointment date and arrival window
    • Protection Agreement or warranty information
    • Parts ordered by the technician
    • Previous missed or rescheduled appointments

    If a technician does not arrive, document the appointment window and any text or email notices. Ask for a new appointment date, case number and explanation of whether a diagnostic or service fee will carry forward.

    Sears Protection Agreements and Product Warranties

    A Sears Protection Agreement is separate from the original manufacturer warranty and from a Sears Home Warranty covering multiple household systems or appliances.

    For an existing appliance warranty or Sears Protection Agreement, call 1-800-469-4663.

    Ask:

    • Whether the agreement is active
    • Which product and serial number are covered
    • Whether the problem is excluded
    • Whether a diagnostic fee applies
    • Whether parts and labor are covered
    • Whether replacement is available after repeated repairs
    • Who is responsible for scheduling and fulfillment

    The warranty document or protection agreement issued with the purchase controls the available coverage.

    Sears Home Warranty and Cinch

    Current Sears Home Warranty claims can involve Cinch Home Services or another administrator identified in the contract.

    Call 1-855-256-2467 or use the claim information shown on the warranty documents.

    A Sears Home Warranty is different from:

    • A manufacturer appliance warranty
    • A Sears Protection Agreement
    • A retailer return policy
    • Homeowners insurance
    • A Sears Home Services repair paid directly by the customer

    Direct coverage, deductible, service-call and cancellation questions to the administrator named in the contract.

    Sears PartsDirect Help

    Call Sears PartsDirect at 1-888-873-3829 for help locating an appliance, lawn-equipment or home-product part.

    Have the complete model number before ordering. The model number is more reliable than the product name, approximate age or photograph alone.

    Before installing a part:

    • Confirm compatibility with the exact model.
    • Review the return policy.
    • Check whether installation affects warranty coverage.
    • Disconnect electrical, gas or water service when required.
    • Use a qualified technician for hazardous repairs.

    Kenmore and Craftsman Support

    Kenmore and Craftsman should not automatically be treated as the same support operation.

    For a Kenmore appliance, review:

    • The product manual
    • The model-specific warranty
    • Kenmore Customer Care
    • Sears Home Services when the warranty or protection agreement directs you there

    Craftsman is currently supported by its present manufacturer. For current Craftsman warranty or replacement questions, call 1-888-331-4569 or use the official Craftsman Help Center.

    Older Sears-issued Craftsman warranties can require review of the original receipt, product type and current Craftsman warranty terms.

    Sears Credit Card and Shop Your Way Help

    Sears retail support does not control every credit-card account, interest charge, payment, credit report or card dispute.

    For a Sears or Shop Your Way credit card:

    • Call the number printed on the back of the card.
    • Use the card issuer’s official account website.
    • Contact the issuer shown on the statement.
    • Report a lost card or unauthorized transaction promptly.

    Contact Shop Your Way separately for rewards points, membership, redemption or promotional questions.

    Sears Product Safety and Recalls

    Stop using an appliance, tool or other product that presents:

    • Smoke or a burning odor
    • Gas leakage
    • Exposed wiring
    • Repeated breaker trips
    • Overheating
    • Fire, shock or carbon-monoxide risk
    • Structural failure
    • Unexpected movement or startup

    Check the exact model and serial number against current manufacturer and government recall notices.

    Call emergency services or the appropriate utility when there is an immediate fire, gas, electrical or carbon-monoxide danger.

    Fake Sears Customer Service and Repair Scams

    Be cautious when someone:

    • Advertises an unofficial Sears support number
    • Demands payment by gift card or cryptocurrency
    • Asks for remote access to a computer or phone
    • Requests a verification code
    • Claims an appointment will be canceled unless immediate payment is made
    • Promises a guaranteed warranty replacement for an advance fee
    • Sends an unofficial repair-payment link
    • Requests a complete credit-card or bank-account number

    Verify the appointment, order or warranty through Sears.com, Sears Home Services, Sears PartsDirect or the administrator identified in the original contract.

    How to Escalate a Sears Complaint

    1. Identify which Sears-related operation controls the problem.
    2. Contact Sears.com, the Marketplace seller, Home Services, PartsDirect or warranty administrator.
    3. Request a case, service or return number.
    4. Keep receipts, photographs, appointment records and correspondence.
    5. Ask for the decision and applicable policy in writing.
    6. For a Marketplace order, allow the seller the stated response period before requesting Sears intervention.
    7. Ask for a supervisor review when the first support route does not resolve the issue.
    8. Use the corporate switchboard only after completing the correct customer-service process.
    9. Contact the card issuer for a genuinely unauthorized transaction or eligible unresolved billing dispute.

    A review submitted to CustomerServiceNumbers.com does not contact Sears, cancel an order, schedule a repair, return merchandise, stop a credit-card payment or open a warranty claim.

    Sears Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently has one Sears customer review with an overall rating of 3.0 out of 5. The review was submitted on May 1, 2018.

    The review describes difficulty obtaining a confirmed pickup time for the return of a Kenmore washer after the customer had contacted an escalation team.

    One older review does not establish a current company-wide service trend. Sears’ ownership, store network and support structure have also changed substantially since 2018.

    New reviews can help readers understand current experiences involving:

    • Sears.com orders
    • Home delivery
    • Marketplace sellers
    • Returns and refunds
    • Appliance repairs
    • Missed technician appointments
    • Protection Agreements
    • Home-warranty claims
    • PartsDirect orders
    • Kenmore products
    • Complaint escalation

    Frequently Asked Questions About Sears Customer Service

    Is Sears still in business?

    Yes. Sears.com, Sears Marketplace, Sears Home Services, Sears PartsDirect and a limited retail-store network remain active under Transformco.

    What is the Sears customer-service phone number?

    Sears does not currently publish one telephone number for every issue. Call 1-800-732-7747 for home-delivered orders and 1-800-469-4663 for appliance repair, warranties and protection agreements.

    What is the Sears appliance-repair number?

    Call Sears Home Services at 1-800-469-4663.

    How do I cancel a Sears delivery?

    Call 1-800-732-7747 before the scheduled delivery date and request written cancellation confirmation.

    How do I contact a Sears Marketplace seller?

    Sign in to Sears.com, open Your Orders, select the order and use the Contact Marketplace Seller option.

    Can I return a Sears Marketplace item to a Sears store?

    Marketplace products generally must be returned through the seller and cannot be returned to a Sears store.

    How do I file a Sears Protection Agreement claim?

    Call Sears Home Services at 1-800-469-4663 with the agreement, product and model information.

    Who handles Sears Home Warranty claims?

    Call 1-855-256-2467 or contact the administrator identified in the current contract.

    What is the Sears PartsDirect phone number?

    Call 1-888-873-3829.

    Where is Sears headquartered?

    Sears corporate-office information now routes through Transformco at 5407 Trillium Boulevard, Hoffman Estates, Illinois 60192.

    What is the Sears corporate phone number?

    The Transformco corporate switchboard is 1-847-286-2500. Routine support should begin with the appropriate Sears service division.

    Related Retail and Home Improvement Customer Service Pages

    Related Corporate Office Help

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize official order, delivery, repair, warranty, parts, Marketplace and escalation routes.

    We are not owned by Sears, Transformco, a Sears Marketplace seller, Sears Home Services, Sears PartsDirect, Kenmore, Craftsman, Shop Your Way, Citi or a home-warranty administrator.

    Share Your Sears Customer Service Experience

    Have you contacted Sears about an online order, home delivery, Marketplace seller, return, refund, appliance repair, missed appointment, Protection Agreement, home warranty, replacement part or Kenmore product? Leave a factual review below and explain which Sears operation you contacted, the approximate response time and whether the issue was resolved.

    Comments are moderated. Do not include order numbers, delivery addresses, service-order numbers, warranty-contract numbers, payment information, private correspondence, employee names or photographs containing personal information.

    Page Update Note

    This Sears customer-service page was reviewed and updated on July 16, 2026. The update confirmed that Sears remains active under Transformco, replaced the former Beverly Road headquarters address, removed an unverified general phone number and unsupported hours, and added current contacts for orders, delivery, appliance repair, protection agreements, PartsDirect, installation, HVAC service, home warranties and Marketplace disputes.

    Last Updated: July 16, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Sears, Transformco, Sears Marketplace sellers, Sears Home Services, Sears PartsDirect, Kenmore, Craftsman, Shop Your Way, Citi, Cinch or another warranty administrator. Sears does not provide support through this website.

    Telephone numbers, addresses, operating hours, store locations, return periods, Marketplace rules, repair fees, warranty coverage, protection agreements, product ownership and corporate information can change. Review the receipt, order, product warranty, service agreement and official Sears-related website for current controlling information.

    This page cannot track or cancel an order, schedule a delivery, dispatch a technician, approve a warranty claim, provide a part, accept a return, issue a refund, stop a credit-card payment or determine whether a product is safe.

  • Reach Ecko Customer Service – Reviews And Complaints

    Before purchasing Ecko clothing and accessories, it’s important to be aware of Ecko’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    Ecko Customer Service Reviews and Complaints

    When considering purchasing clothing or accessories from Ecko, it’s helpful to review Ecko customer service reviews and complaints. Ecko is a popular fashion brand known for its urban streetwear and unique designs, catering to a diverse audience. The company has received various feedback from customers regarding their shopping experience and service. Reviews often highlight the brand’s distinctive style, quality of materials, and the convenience of online shopping, while some complaints focus on issues like order processing, product sizing, and customer support responsiveness. Comparing Ecko with competitors like Supreme, Urban Outfitters, and Champion can provide a broader perspective on customer service experiences in the fashion industry.

    How to Contact Ecko

    To contact Ecko, you can use the following information:

    • General Customer Service Phone Number: Online Help Only
    • Email Support: Ecko primarily offers support through their online contact form on the website.
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Office Address: Ecko Unlimited, 1400 Broadway, New York, NY 10018
    • Website: www.ecko.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Ecko.

    Note: This website listing is not associated with Ecko Unlimited or its parent company. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Ecko does not provide support services directly through this website. For any questions or concerns about Ecko products or services, contact their customer service representative directly.

  • Walmart Customer Service: Orders, Returns and Complaints

    Walmart customer service assists customers with online orders, store purchases, pickup and delivery problems, returns, refunds, missing items, Walmart Marketplace sellers, Walmart+ memberships, payment issues, gift cards, MoneyCard accounts, pharmacy services, and complaints about a particular store.

    The best contact method depends on whether the problem involves a local Walmart store, an online order fulfilled by Walmart, a third-party Marketplace seller, a financial product, or a separate Walmart service.

    Walmart Customer Service Help by Issue

    • Online order problem: Open Purchase History, select the order, and use the available Help or return option.
    • Missing delivery item: Review the final receipt for substitutions or out-of-stock items, then report any item you were charged for but did not receive.
    • Package marked delivered: Check the delivery photograph, address, household members, and nearby delivery locations before starting a claim.
    • Pickup order problem: Contact the fulfilling store or use Walmart chat through the order details.
    • In-store complaint: Begin with the customer service desk or store manager at the location involved.
    • Return or refund: Start the return through Purchase History or bring the item and receipt to an eligible Walmart store.
    • Marketplace seller problem: Check whether the product was sold and shipped by Walmart or by an independent Marketplace seller.
    • Walmart+ membership: Manage the membership online or call the dedicated Walmart+ number.
    • MoneyCard or OnePay problem: Use the dedicated financial-product number rather than the general Walmart line.
    • Gift-card problem: Contact the number for the specific type of Walmart or Visa gift card.
    • Pharmacy issue: Contact the local pharmacy directly, or use the dedicated mail-order or specialty-pharmacy number.
    • Unrecognized order or charge: Secure the Walmart account, review Purchase History, and contact the payment provider when fraud is suspected.

    How to Contact Walmart Customer Service

    Walmart corporate headquarters:
    Walmart Inc.
    1 Customer Drive
    Bentonville, AR 72716

    Walmart does not publish one set of live-agent hours covering every support department. The Help Center and account tools can be accessed online at any time, but telephone, chat, store desk, pharmacy, and specialized financial-service hours may vary.

    How to Reach the Correct Walmart Department

    • Local store issue: Call the store and ask for the customer service desk or store manager.
    • Walmart.com order: Open Purchase History and select the affected order.
    • Pickup or delivery: Use the order details or Walmart Help Center chat.
    • Marketplace purchase: Review the seller name and return terms shown on the product and order pages.
    • Walmart+: Use the membership settings or call the dedicated membership number.
    • MoneyCard, OnePay or gift card: Use the product-specific telephone number.
    • Pharmacy prescription: Call the specific Walmart Pharmacy listed on the prescription label or store page.

    Walmart Online Order Problems

    Customers can view, track, edit, cancel, return, or report a problem with an eligible order through Walmart Purchase History.

    Before contacting support, gather:

    • The order number
    • The email address or telephone number connected to the account
    • The order and delivery dates
    • The fulfilling store or Marketplace seller
    • The affected item names and prices
    • Tracking information
    • Delivery photographs
    • Screenshots of substitutions or refund promises

    Missing Items From a Walmart Delivery

    First review the final receipt. An item may have been:

    • Out of stock and removed from the order
    • Replaced with a substitution
    • Refunded before delivery
    • Packed in a separate bag
    • Delivered in a separate shipment

    If Walmart charged you for an item that was not delivered:

    1. Open Purchase History.
    2. Select the order.
    3. Review the final receipt.
    4. Select the Help or refund option.
    5. Identify each missing item.
    6. Save the support confirmation.

    For grocery and store deliveries, report missing items promptly while the order information and delivery details remain available.

    Order Marked Delivered but Not Received

    For a store delivery:

    1. Check the delivery photograph.
    2. Confirm that the address and map location are correct.
    3. Look near doors, garages, gates, reception areas, and other safe locations.
    4. Ask household members or building staff whether they accepted it.
    5. Use Walmart chat through the order details.
    6. Start a refund request when instructed.

    For a package shipped by a carrier, Walmart advises customers to check the delivery area and wait up to two business days because a carrier may occasionally mark a package delivered shortly before it arrives.

    If it remains missing, contact Walmart through the Help Center and keep the carrier tracking information.

    Delayed Walmart Orders

    Check the order tracker for an updated delivery date.

    Contact Walmart when:

    • A store delivery has passed its scheduled delivery window.
    • Carrier tracking has not updated for two business days.
    • It has been two business days since the estimated shipping-delivery date.
    • The order was returned to the store and cannot be rescheduled.

    If Walmart offers to convert a delayed delivery to pickup, confirm whether the delivery fee and driver tip will be refunded.

    Pickup Order Problems

    Customers may need help because:

    • The order is not ready.
    • The pickup location cannot find the order.
    • An item is missing.
    • The wrong product was provided.
    • An unwanted substitution was included.
    • The order was canceled unexpectedly.
    • A temporary payment hold remains after cancellation.

    If a pickup order is not collected by the end of the scheduled day, Walmart may cancel it the following day. The payment authorization may take additional time to disappear from the card or bank account.

    Walmart Grocery Substitutions and Temporary Holds

    When an ordered item is unavailable, Walmart may offer a similar product as a substitution.

    Customers can generally:

    • Allow substitutions
    • Reject a suggested substitution before fulfillment
    • Decline an unwanted substitution at pickup
    • Request a refund or return after delivery

    Walmart charges the price of the substituted product. The initial payment authorization may be higher than the final total to account for weighted products, substitutions, bags, and other possible adjustments.

    Refunds or released holds on a credit or debit card may take up to seven business days, depending on the financial institution.

    How to Dispute an Incorrect Substitution Charge

    Save:

    • The original item ordered
    • The product substituted
    • The final price
    • The substitution approval or rejection status
    • The final receipt

    Open the order and request a refund for an unwanted, incorrect, damaged, or missing substitution.

    Walmart Returns and Refunds

    Walmart generally allows most items to be returned within 90 days of purchase or receipt, but important exceptions apply.

    Current general return periods include:

    • Most Walmart items: 90 days
    • Most consumer electronics: 30 days
    • Wireless phones: 14 days
    • Most Walmart Marketplace items: 30 days

    Marketplace electronics, appliances, luxury products, seasonal merchandise, opened items, prescription products, prepaid products, and other categories may have shorter periods or special restrictions.

    Always check the return date displayed in Purchase History or on the receipt.

    How to Start a Walmart Return

    For an online purchase:

    1. Sign in to Walmart.
    2. Open Purchase History.
    3. Select the order.
    4. Select Start a return.
    5. Choose the item and return reason.
    6. Select an available return method.
    7. Save the return confirmation and tracking information.

    Available methods may include:

    • Returning the product to a Walmart store
    • Shipping it with a return label
    • Scheduled pickup
    • Another method shown for the specific order

    For an in-store purchase, bring the product, receipt, and original payment method when possible.

    Walmart Marketplace Returns

    Walmart Marketplace products are sold by independent third-party sellers through Walmart.com.

    Before contacting support, verify:

    • The seller’s name
    • Whether Walmart or the seller shipped the item
    • The return deadline
    • Whether return shipping is free
    • Whether the product has special restrictions
    • Whether the seller has already responded

    Most Marketplace items have a 30-day return period, but some electronics may have a 14-day period and major appliances may have a much shorter reporting window.

    Walmart Refund Delays

    Ask Walmart to confirm:

    • Whether the return was received
    • The amount approved
    • The date the refund was processed
    • The payment method receiving the refund
    • Whether a gift card or Walmart Cash was used
    • Whether part of the transaction remains pending

    Keep the return receipt and tracking number until the refund appears.

    A bank or card issuer may take additional time to post a completed Walmart refund.

    Complaints About a Walmart Store

    For an incident involving a specific store, begin with the customer service desk or store manager.

    Store complaints may involve:

    • Incorrect shelf or checkout prices
    • Employee conduct
    • Long checkout or service-desk waits
    • Product availability
    • Store cleanliness
    • Pickup problems
    • Returns denied at the store
    • Automotive, vision, pharmacy, or money-services concerns

    Use the store locator to find the direct telephone number.

    Have the following ready:

    • Store number and address
    • Date and approximate time
    • Receipt or transaction number
    • Employee or department involved
    • A concise description of what happened
    • The resolution requested

    If the store manager does not resolve the issue, call 1-800-925-6278 and request that the complaint be documented and escalated.

    Walmart Marketplace Seller Complaints

    A Walmart Marketplace seller is an independent business that lists products on Walmart.com.

    Common Marketplace problems include:

    • A defective or counterfeit product
    • An item that differs from its description
    • A package that never arrived
    • A seller refusing a return
    • A delayed refund
    • A warranty dispute
    • Unexpected return-shipping charges

    Open the order in Purchase History and use the available contact or return option. Keep communications inside Walmart’s system when possible.

    If the seller does not resolve the problem, ask Walmart customer service to review the Marketplace order and the seller’s response.

    Do not send payment outside Walmart.com or communicate through an unfamiliar payment link.

    Walmart+ Customer Service

    Walmart+ is a separate paid membership offering eligible delivery, shipping, fuel, streaming, and other benefits.

    For detailed membership help, visit the separate Walmart+ customer service page.

    Customers can call 1-800-924-9206 or manage the membership through the Walmart account.

    To cancel online:

    1. Sign in to Walmart.
    2. Open Account.
    3. Select Walmart+.
    4. Select the settings or gear icon.
    5. Follow the cancellation instructions.

    Deleting the Walmart app or removing a payment card does not necessarily cancel Walmart+.

    Save the cancellation confirmation and check the next renewal date.

    Walmart Financial Services Support

    Walmart’s general customer-service representatives may not be able to access or resolve every problem involving a financial account.

    Use the number for the product shown on the card or account.

    Walmart MoneyCard

    Call 1-877-937-4098 for help with:

    • Card activation
    • Direct deposits
    • Missing funds
    • Account access
    • Transaction disputes
    • Card replacement
    • Closing the account

    Walmart MoneyCard is issued by Green Dot Bank. Walmart store employees may not be able to resolve account-specific banking problems.

    OnePay Cards

    Current support numbers listed by Walmart include:

    The old Walmart credit-card and Walmart Discover numbers should not be used for current OnePay products.

    Walmart Gift Cards

    For a Walmart Visa Gift Card, call 1-866-633-9096.

    For general Walmart gift-card assistance, call 1-888-537-5503.

    Keep the card and purchase receipt until any balance, activation, replacement, or refund issue is resolved.

    Never share a gift-card number or PIN with someone claiming that the card is needed to pay a bill, fine, tax, technical-support charge, or account-security fee.

    Walmart Pharmacy Customer Service

    For a prescription filled at a Walmart store, contact that pharmacy directly. The pharmacy phone number appears on the prescription label, receipt, and store-detail page.

    Dedicated pharmacy numbers include:

    Customers can also use Walmart.com or the Walmart app to check prescription status, request refills, manage family prescriptions, and view available delivery options.

    For an online pharmacy-account verification problem, call 1-800-925-6278 and ask for pharmacy-account assistance.

    Do not post prescription information, medical details, dates of birth, insurance information, or pharmacy PINs in a public review.

    Unrecognized Walmart Orders and Charges

    Before reporting a Walmart transaction as fraud, check whether it relates to:

    • An online Walmart order
    • A grocery pickup or delivery adjustment
    • A temporary authorization hold
    • A Walmart+ renewal
    • A Marketplace purchase
    • A family member using the payment method
    • Walmart Pay
    • A gift-card or financial-service transaction

    If the order is unfamiliar:

    1. Change the Walmart account password.
    2. Review the email address and phone number on the account.
    3. Check Purchase History.
    4. Remove unfamiliar payment methods or addresses.
    5. Contact Walmart through the Help Center.
    6. Contact the bank or card issuer when financial information may be compromised.

    Do not provide a one-time code, password, complete card number, or gift-card PIN to an unsolicited caller.

    How to Escalate a Walmart Complaint

    1. Start with the responsible department. Contact the store manager for local incidents and use Purchase History for online orders.
    2. Gather documentation. Save receipts, order numbers, photographs, tracking information, chat transcripts, and return confirmations.
    3. State the requested resolution. Ask clearly for a refund, replacement, corrected charge, store response, membership cancellation, or account correction.
    4. Request a case number. Record the date, representative, department, and promised next step.
    5. Ask for escalation. Request a supervisor or appropriate corporate support team when the first contact does not resolve the issue.
    6. Follow up through the same case. Explain which promised action remains incomplete.
    7. Send a written complaint when necessary. Include copies rather than originals of supporting records.

    Walmart written complaint address:
    Walmart Inc.
    1 Customer Drive
    Bentonville, AR 72716

    Information to Include in a Walmart Complaint

    Include:

    • The store number, order number, or transaction number
    • The purchase or incident date
    • The product or service involved
    • A concise timeline
    • Previous customer-service contacts
    • Case and reference numbers
    • The amount involved
    • The specific resolution requested

    Do not include complete card numbers, passwords, pharmacy information, Social Security numbers, gift-card PINs, or other sensitive information.

    Walmart Customer Reviews and Complaints

    CustomerServiceNumbers.com currently shows Walmart with a rating of 3.0 out of 5 stars based on four reviews.

    All four published reviews date from 2018, so the rating is a small and dated sample rather than a current measurement of overall Walmart customer satisfaction.

    The CSN reviews describe:

    • Marketplace product and warranty concerns: One customer reported receiving a defective electric shaver from a third-party seller and difficulty obtaining help.
    • Website access frustration: A reviewer complained about repeated “I’m not a robot” verification prompts.
    • Product availability: One review asked why Walmart had stopped selling a particular television program.
    • Positive employee recognition: A customer praised a Walmart employee in Montrose, Colorado, for being consistently helpful, polite, and willing to walk customers to products.

    These reviews do not provide enough recent data to identify broad Walmart customer-service trends. Store experiences may vary considerably by location, department, order type, seller, and individual employee.

    What to Include in Your Walmart Review

    A useful review should explain:

    • Whether the experience involved a store, online order, Marketplace seller, delivery, pharmacy, membership, or financial service
    • The city and state of the store when relevant
    • What occurred
    • Which support channel was used
    • Whether a manager or supervisor became involved
    • What resolution was offered
    • How long the process took
    • Whether the problem was ultimately resolved

    Walmart Customer Service Frequently Asked Questions

    What is Walmart’s customer-service phone number?

    Call 1-800-925-6278, also written as 1-800-WALMART.

    Does Walmart offer live chat?

    Yes. Open the Walmart Help Center and select the chat option. Signing in helps connect the conversation to the correct order or account.

    How do I complain about a Walmart store?

    Begin with the store’s customer service desk or store manager. If the matter remains unresolved, call Walmart customer service and ask for a case number and escalation.

    How do I report a missing Walmart delivery?

    Open Purchase History, select the order, check the final receipt and delivery photograph, and use the Help or refund option.

    How long is Walmart’s return period?

    Most items have a 90-day return period. Most consumer electronics have 30 days, wireless phones have 14 days, and most Marketplace products have 30 days. Exceptions apply.

    How long do Walmart refunds take?

    Timing depends on the return method and payment provider. Card refunds and released pickup or delivery holds may take several business days to appear.

    How do I contact Walmart about a Marketplace seller?

    Open the purchase in Purchase History and use the seller-contact, return, or support option. Contact Walmart customer service if the seller does not resolve the problem.

    What is the Walmart+ customer-service number?

    Call 1-800-924-9206 or manage the membership through the Walmart account.

    What is the Walmart MoneyCard number?

    Call 1-877-937-4098.

    What is the Walmart Visa Gift Card number?

    Call 1-866-633-9096.

    Where is Walmart headquartered?

    Walmart Inc. lists its principal executive offices at 1 Customer Drive, Bentonville, AR 72716.

    What is Walmart’s corporate-office phone number?

    Walmart’s corporate telephone number is 1-479-273-4000. Ordinary order, return, delivery, and store complaints should generally begin with Walmart customer service.

    How Walmart Compares With Other Major Retailers

    • Target customer service: Offers stores, online shopping, pickup, same-day delivery, gift cards, pharmacy partnerships, and store-branded financial products.
    • Amazon customer service: Focuses heavily on online orders, Marketplace sellers, Prime memberships, digital services, and home delivery.
    • Sam’s Club customer service: Walmart’s membership warehouse business maintains separate memberships, stores, credit services, and customer-support channels.

    When comparing retailers, consider return periods, Marketplace seller policies, delivery availability, membership costs, local store access, refund processing, and access to human support.

    Related Walmart and Consumer Help Pages

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share their experiences since 2004.

    We are an independent consumer-help website and are not owned or operated by Walmart, Sam’s Club, OnePay, Green Dot Bank, or any Walmart Marketplace seller.

    Our goal is to provide more than a phone number by helping consumers identify the correct support department, understand return and delivery procedures, document complaints, and report whether a company resolved the problem.

    Share Your Walmart Customer Service Experience

    Have you contacted Walmart about an online order, local store, return, refund, grocery delivery, Marketplace seller, Walmart+ membership, gift card, MoneyCard, pharmacy, or employee experience?

    Leave a review below and explain what happened, which department you contacted, whether the matter was escalated, what resolution was offered, and whether Walmart ultimately resolved the complaint.

    Do not include passwords, payment-card numbers, prescription information, gift-card PINs, verification codes, identification documents, private addresses, or other sensitive information.

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Walmart Inc., Sam’s Club, OnePay, Green Dot Bank, or any Walmart Marketplace seller. Walmart does not provide customer support through this website.

    Contact information and support links are provided to help consumers reach Walmart directly. Reviews and complaints reflect the experiences and opinions of individual contributors.

  • Walgreens Customer Service: Pharmacy, Online Orders, Returns & Reviews

    If you need help with Walgreens customer service, a prescription, refill, pharmacy delay, online order, same-day pickup, same-day delivery, return, refund, damaged product, photo order, myWalgreens account, coupon, store complaint, privacy issue, or customer service review, the best support route depends on whether the issue involves a local Walgreens store, Walgreens.com, the pharmacy, Walgreens Photo, or corporate Consumer Relations.

    Verified Walgreens Customer Service Contact Information

    Choose the Correct Walgreens Support Route

    Walgreens has different support paths for pharmacy, store, online shopping, photo, rewards, privacy, and corporate feedback. Use the correct route so your issue does not get delayed.

    • Local store issue: Call the store directly or call 1-800-925-4733.
    • Prescription refill, pharmacy delay, medication status, or pharmacist question: Contact the local Walgreens pharmacy where the prescription is being filled.
    • Walgreens.com order, damaged online product, shipping, same-day pickup, or same-day delivery: Call 1-877-250-5823.
    • Retail return or exchange: Bring the product, receipt or order number, and payment method to a Walgreens store within the return window.
    • Walgreens Photo pickup order: Visit the store where the photo order was picked up.
    • Walgreens Photo mail order: Call 1-866-264-2910.
    • myWalgreens account, rewards, coupons, or online login: Use Walgreens.com account help or call online support.
    • HIPAA, privacy, or medical records privacy issue: Contact the Walgreens Privacy Office at 1-877-924-4472.
    • Corporate complaint or written feedback: Mail Consumer Relations at the Deerfield, Illinois address listed above.

    Information To Gather Before Contacting Walgreens

    Having the correct account, store, order, or prescription details ready can help Walgreens route your issue faster.

    • Walgreens store location, city, and state
    • Prescription number, if the issue involves a refill or pharmacy order
    • Patient name and date of birth for pharmacy issues
    • Order number for Walgreens.com, pickup, delivery, or photo orders
    • Receipt, order confirmation, or purchase history screenshot
    • Product name, UPC, lot number, expiration date, or photo order details
    • Return tracking or refund confirmation if applicable
    • myWalgreens account email or phone number
    • Coupon code, promotion, or rewards offer if applicable
    • Photos of damaged products, wrong items, or incorrect orders
    • Names, dates, and times of prior store or pharmacy contacts
    • Case number, chat transcript, or email response if you already contacted Walgreens

    Common Reasons Customers Contact Walgreens

    • Prescription not ready or refill delayed
    • Wrong prescription, wrong quantity, or medication pickup problem
    • Pharmacy drive-thru or in-store wait times
    • Insurance or copay issue
    • Prescription transfer or refill status
    • Vaccination appointment or records issue
    • Online order never arrived
    • Same-day pickup or same-day delivery issue
    • Return or refund problem
    • Photo order problem
    • Coupon, promo code, or myWalgreens rewards issue
    • Damaged product or wrong item received
    • Store employee complaint
    • Privacy, account, or suspicious charge concern

    Walgreens Pharmacy Help

    For prescriptions, refills, medication questions, pharmacy pickup, pharmacy hours, insurance questions, and prescription status, start with the local Walgreens pharmacy handling the prescription. The local pharmacy can see prescription status, refill availability, prescriber requests, insurance rejections, and pickup information.

    If the issue involves general customer service, repeated local pharmacy problems, store experience, or a complaint that was not resolved locally, call 1-800-925-4733 or submit feedback through Walgreens customer service.

    Prescription Delays, Refills, and Transfers

    Prescription delays can happen because of insurance rejections, prescriber approval delays, medication shortages, out-of-stock inventory, refill-too-soon rules, controlled-substance regulations, pharmacy workload, or incomplete patient information. Before escalating, ask whether the delay is caused by the store, insurance, prescriber, inventory, or legal refill restrictions.

    If you need a prescription transferred, confirm the prescription number, medication name, previous pharmacy, new pharmacy, patient information, and prescriber details. Some prescriptions cannot be transferred or may require the prescriber to send a new prescription.

    Walgreens.com Orders and Online Support

    For Walgreens.com orders, online account issues, damaged shipped items, product purchase history, checkout problems, promo codes, shipping questions, same-day pickup, or same-day delivery, call Walgreens.com support at 1-877-250-5823.

    Walgreens says shipped orders cannot be canceled once submitted. Same Day Pickup orders may be canceled before pickup, and Same Day Delivery orders may be eligible for cancellation in certain circumstances. If you need help, contact Walgreens.com customer service quickly.

    Walgreens Returns and Exchanges

    Walgreens says eligible items purchased at Walgreens or Walgreens.com may be returned or exchanged at any Walgreens store within 30 days of the purchase date with the original receipt or order number. Refunds are generally issued to the original form of payment.

    Walgreens brand products have a satisfaction guarantee. If you are not satisfied with a Walgreens brand product, Walgreens says you can return the unused portion to a Walgreens or Duane Reade store for a refund of the full price, including shipping.

    Walgreens Return Restrictions

    Some products cannot be returned. Walgreens lists restricted items including gift cards, prepaid cards, phone cards, mobile phones, bathing suits, underwear, earrings, sexual wellness items, seasonal products, hazmat items, and COVID-19 testing kits. Walgreens also says returns and exchanges are subject to verification, applicable laws, and limits for potential abuse, health or safety risk, or fraud.

    Large bulky items such as electric wheelchairs, scooters, lift chairs, and oversized home medical equipment should not be returned to a store. Contact Walgreens Customer Care at 1-877-250-5823 for special return instructions.

    Returns Without a Receipt

    If you do not have a receipt or order number, Walgreens says in-store returns are handled at the discretion of the individual store manager. Refunds without a receipt may be issued as in-store credit on a Walgreens gift card.

    If the purchase was made online through a Walgreens.com account, check your Product Purchase History for the order number and receipt details before going to the store.

    Walgreens Photo Customer Service

    Walgreens Photo has a separate support path. For photo orders picked up at a local Walgreens, visit the store where the order was picked up to request an exchange or refund. For photo mail orders, call 1-866-264-2910, available 24 hours a day, 7 days a week.

    Walgreens Photo says digital prints and photo merchandise are covered by a satisfaction guarantee. If you are dissatisfied with a photo order, document the issue and contact the correct store or photo support route.

    myWalgreens, Coupons, and Rewards Help

    If your issue involves myWalgreens rewards, account login, clipped coupons, digital coupons, promo codes, Walgreens Cash rewards, receipt lookup, or email offers, sign in to your Walgreens.com account and review your account, purchase history, and rewards activity.

    For missing rewards or coupon problems, save the offer, expiration date, product purchased, receipt, order number, and screenshot of the coupon or reward before contacting Walgreens.

    Vaccinations, Test Results, and Health Records

    For vaccination appointments, vaccination records, prescription records, or pharmacy health information, use your Walgreens account, the local pharmacy, or the appropriate Walgreens health service support route. If the issue involves privacy, medical records, or HIPAA practices, contact the Walgreens Privacy Office.

    For medical emergencies, call 911 or seek emergency medical care. Walgreens customer service is not an emergency medical provider.

    Privacy, HIPAA, and Medical Information Complaints

    For privacy questions, HIPAA-related concerns, or issues involving protected health information, Walgreens lists the Privacy Office at 1-877-924-4472 and privacy.office@walgreens.com. You can also mail privacy inquiries to Walgreen Co. Privacy Office, Attn: Privacy Officer, 108 Wilmot Rd., MS 3213, Deerfield, IL 60015.

    Do not post prescription numbers, medical conditions, birth dates, addresses, insurance details, or private health information in public reviews.

    Watch Out for Fake Walgreens Support Numbers and Pharmacy Scams

    Walgreens customers should be careful with fake pharmacy calls, fake prescription texts, suspicious gift card requests, fake job offers, fake coupon links, phishing emails, and fake customer-service numbers. Use Walgreens.com, the Walgreens app, your local store, and the verified numbers listed on this page.

    • Do not call random Walgreens support numbers found in ads, comments, or unofficial complaint pages.
    • Do not share prescription details, verification codes, gift card numbers, or payment details with suspicious callers.
    • Be cautious of texts claiming your prescription, order, or rewards account requires urgent payment or login.
    • Check the domain carefully before entering Walgreens account or payment information.
    • For prescription concerns, call your local Walgreens pharmacy using the number listed on Walgreens.com or your prescription label.
    • If you see an unfamiliar Walgreens, pharmacy, photo, delivery, gift card, or online order charge, check your receipts and account history.
    • If a charge appears unauthorized, contact Walgreens and your payment provider promptly.

    How to Escalate a Walgreens Customer Service Problem

    1. Start with the correct location or support path: Pharmacy issues usually start with the local pharmacy; online orders use 1-877-250-5823; store issues use 1-800-925-4733.
    2. Document the issue: Save receipts, order numbers, prescription numbers, screenshots, pharmacy notes, dates, times, names, and case numbers.
    3. Ask what is causing the delay: For prescriptions, ask whether the issue is insurance, prescriber approval, inventory, refill timing, or store workload.
    4. Use written feedback when needed: Submit the contact form or mail Consumer Relations if the store or phone support does not resolve the issue.
    5. Protect private health information: Do not share prescription or medical details in public comments.
    6. Contact the Privacy Office for HIPAA concerns: Use the privacy phone, email, or mailing address for protected-health-information issues.
    7. Use your payment provider when necessary: If a charge is unauthorized or a refund remains unresolved, contact your bank, card issuer, PayPal, or payment provider before the dispute deadline closes.

    Walgreens Customer Service Reviews on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently shows 0 out of 5 stars for Walgreens based on 0 customer reviews. Because there are no Walgreens reviews on this CSN listing yet, we are not summarizing a positive or negative customer service trend from this page.

    If you have contacted Walgreens about pharmacy service, prescriptions, refills, insurance issues, online orders, returns, photo orders, myWalgreens rewards, damaged products, delivery, pickup, privacy, store service, or customer support response time, please share your experience below. Your review can help other customers understand what to expect before contacting Walgreens.

    What To Expect When Contacting Walgreens

    • Walgreens lists 1-800-925-4733 for store inquiries and customer relations.
    • Walgreens.com support is listed at 1-877-250-5823.
    • Pharmacy issues often need the local pharmacy location first.
    • Eligible retail and Walgreens.com returns are generally handled at Walgreens stores within 30 days.
    • Photo mail-order support uses 1-866-264-2910.
    • Privacy and HIPAA issues use the Walgreens Privacy Office at 1-877-924-4472.
    • Some returns are restricted or subject to manager approval.
    • Do not post prescription numbers, medical details, or account information in public reviews.

    Frequently Asked Questions About Walgreens Customer Service

    What is the Walgreens customer service phone number?

    For store inquiries and customer relations, call 1-800-WALGREENS or 1-800-925-4733. For Walgreens.com online inquiries, call 1-877-250-5823.

    How do I contact Walgreens about a prescription?

    For prescription status, refill delays, transfers, insurance issues, or medication pickup, contact the local Walgreens pharmacy handling the prescription. For general store complaints or unresolved issues, call 1-800-925-4733.

    What is Walgreens.com customer service?

    Walgreens.com online inquiries can be handled at 1-877-250-5823. Use this number for online orders, damaged shipped products, pickup or delivery order issues, and website account problems.

    What is Walgreens’ return policy?

    Walgreens says eligible items purchased at Walgreens or Walgreens.com may be returned or exchanged at any Walgreens store within 30 days of purchase with the original receipt or order number. Some items are restricted and cannot be returned.

    Can I return Walgreens.com orders in store?

    Yes. Walgreens says orders placed through Walgreens.com or the Walgreens app should generally be returned to a store, with restrictions. Bring the product, receipt or order number, and payment method if applicable.

    What if I lost my Walgreens receipt?

    Returns without a receipt or order number are handled at the discretion of store management and may be refunded as Walgreens gift card credit. If you ordered online, check your Walgreens.com purchase history for the order number.

    How do I contact Walgreens Photo?

    For photo pickup orders, visit the store where the order was picked up. For Walgreens Photo mail orders, call 1-866-264-2910, available 24 hours a day, 7 days a week.

    How do I contact Walgreens about privacy or HIPAA concerns?

    Contact the Walgreens Privacy Office at 1-877-924-4472 or email privacy.office@walgreens.com.

    Where is Walgreens headquartered?

    Walgreens Consumer Relations is listed at Walgreen Co., 108 Wilmot Rd, MS #2002, Deerfield, IL 60015. Some older corporate listings and store-locator references may show 200 Wilmot Road in Deerfield.

    Can CustomerServiceNumbers.com fix my Walgreens prescription or refund?

    No. CustomerServiceNumbers.com is an independent information and review website. We cannot access Walgreens accounts, prescriptions, refunds, pharmacy records, photo orders, myWalgreens rewards, or online orders, and we cannot contact Walgreens on your behalf.

    Related Customer Service Numbers Pages

    Related Consumer Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer service information since 2004. CSN focuses on customer contact details, complaint paths, review experiences, and practical steps customers can take before contacting a company. This page is independent and is not affiliated with Walgreens, Walgreen Co., Walgreens Boots Alliance, Sycamore Partners, Duane Reade, CVS, Rite Aid, Walmart, Amazon Pharmacy, or any pharmacy benefits manager, insurer, delivery service, or payment provider.

    Share Your Walgreens Customer Service Experience

    Have you contacted Walgreens about pharmacy service, prescriptions, refills, prescription delays, wrong items, insurance, vaccination records, online orders, same-day pickup, same-day delivery, returns, refunds, damaged products, Walgreens Photo, myWalgreens rewards, coupons, store service, privacy, or customer support response time? Share your experience below to help other customers understand how Walgreens handles support requests.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Walgreens, Walgreen Co., Walgreens Boots Alliance, Sycamore Partners, Duane Reade, CVS, Rite Aid, Walmart, Amazon Pharmacy, or any pharmacy benefits manager, insurer, delivery service, or payment provider. This page is provided for informational and review purposes only. Contact information, pharmacy procedures, return policies, prescription rules, privacy contacts, refund terms, rewards rules, store hours, and support options may change. Always verify important details directly with Walgreens, your local pharmacy, your healthcare provider, your insurer, or your payment provider before making medical, pharmacy, billing, return, or account decisions.

  • Macy’s Customer Service: Orders, Returns, Credit Card, Furniture & Reviews

    If you need help with Macy’s customer service, an online order, return, refund, delivery issue, damaged item, missing package, Macy’s Credit Card, Star Rewards, Macy’s Money, furniture, mattress delivery, wedding registry, gift card, price adjustment, Marketplace seller, store complaint, or customer service review, the correct support route depends on the type of issue. Macy’s uses different customer-care numbers for general orders, credit accounts, furniture and mattresses, and wedding registry support.

    Verified Macy’s Customer Service Contact Information

    Choose the Correct Macy’s Support Route

    Macy’s has separate support paths for store purchases, online orders, credit-card accounts, furniture, mattresses, registry gifts, Marketplace sellers, Star Rewards, and delivery problems.

    • General Macy’s order, product, return, refund, or store issue: Call 1-800-289-6229.
    • Macy’s Credit Card or Macy’s American Express Card issue: Call 1-888-257-6757.
    • Furniture or mattress customer-care issue: Call 1-888-822-6229.
    • Furniture sales question: Call 1-800-456-2297.
    • Mattress sales question: Call 1-800-622-9233.
    • Wedding or gift registry issue: Call 1-800-568-8865.
    • Shipment or delivery issue: Use Macy’s order status page, chat, or call customer care.
    • Third-party Marketplace seller issue: Use the “Contact the Seller” option on the order details page if available.
    • Local store complaint: Contact the store directly or use Macy’s customer care.
    • Corporate complaint: Use Macy’s Customer Care first, then reference the corporate address if written escalation is needed.

    Information To Gather Before Contacting Macy’s

    Having the correct order, store, account, or payment details ready can help Macy’s locate your issue faster.

    • Macy’s order number
    • Email address used for the order or Macy’s account
    • Store location, date, and register receipt if purchased in store
    • Product name, brand, size, color, and item number
    • Tracking number and carrier status
    • Photos of damaged, defective, wrong, or missing items
    • Return label, return tracking number, or return confirmation
    • Macy’s Credit Card account information if the issue involves credit billing
    • Star Rewards account email or phone number
    • Macy’s Money, Star Money, coupon, or promotion details
    • Furniture or mattress salescheck number
    • Registry number if the issue involves a wedding or gift registry
    • Previous case number, chat transcript, email, or call notes

    Common Reasons Customers Contact Macy’s

    • Order never arrived
    • Wrong item received
    • Damaged or defective product
    • Return or refund delay
    • Return label or return fee question
    • Missing package or delivery problem
    • Price adjustment request
    • Macy’s Money, Star Money, or Star Rewards issue
    • Macy’s Credit Card billing or payment question
    • Furniture or mattress delivery problem
    • Registry gift return or exchange
    • Gift card issue
    • Third-party Marketplace seller issue
    • Store employee or local store complaint
    • Accessibility, TTY, or communication assistance issue

    Macy’s Online Order Help

    For online orders, use Macy’s order status page to check shipping, delivery, tracking, cancellation, pickup, return, and refund information. If the order is missing, damaged, delayed, or marked delivered but not received, contact Macy’s Customer Care at 1-800-289-6229 or use Macy’s online chat when available.

    If your order was sold and shipped by a third-party Marketplace seller, Macy’s says the Order Details page may show a “Contact the Seller” option. Use that route when Macy’s directs you to the seller for shipment or return issues.

    Shipment, Delivery, and Missing Package Issues

    If a Macy’s package is late, check the order status page and carrier tracking first. If tracking shows delivered but the package is missing, check the delivery photo if available, porch, mailbox, building office, neighbors, household members, and carrier updates before filing a report.

    For damaged shipments, wrong items, or missing items from a box, save the packaging, item tags, invoice, and photos. Contact Macy’s quickly so the issue is documented within the return or delivery-support window.

    Macy’s Returns and Exchanges

    Macy’s says most items can be returned within 30 days of delivery. Items generally must be in original condition with original tags attached. Some items have special restrictions, shorter windows, inspection requirements, or final-sale rules.

    Store purchases must be returned to a Macy’s store. Online purchases can usually be returned in store or by mail. Returns are not accepted at curbside, and furniture must be returned through the appropriate furniture return process.

    Macy’s Return by Mail

    For online orders, start a mail return at Macy’s Returns Center. Macy’s says Star Rewards members receive free returns by mail. Non-members have a $9.99 fee, plus tax, deducted from the refund when using Macy’s return label.

    Use one label per box, do not combine items from different return labels, and include the return slip inside the package. Macy’s says refunds are typically processed after the return is received, though bank and payment-provider posting times may add additional days.

    Refund Timing and Store Credit

    In-store returns may result in a refund or store credit more quickly, while mail returns can take additional processing time after the item is received. Third-party seller returns may take longer because the item may need to be sent to and processed by the seller.

    Store credit may be issued instead of a refund in some situations, such as gift returns, missing receipts, gift-card payments, certificate payments, checks, Star Money, Macy’s Money, or other nonstandard payment combinations.

    Furniture and Mattress Customer Service

    Macy’s furniture and mattress issues use separate support paths. For furniture or mattress customer-care questions, call 1-888-822-6229. For furniture sales, call 1-800-456-2297. For mattress sales, call 1-800-622-9233.

    Furniture and mattress complaints often involve delivery windows, canceled deliveries, damage, defects, missing parts, setup problems, removal services, warranty questions, or price adjustments. Have your salescheck number, delivery date, photos, and item details ready.

    Macy’s Credit Card Customer Service

    For Macy’s Credit Card or Macy’s American Express Card questions, call Macy’s Credit Customer Care at 1-888-257-6757. This number is for credit-card account questions, not normal order support.

    Common credit-card issues include payment questions, billing address changes, online account access, payment posting, late fees, credit-card statements, card replacement, fraud concerns, and Macy’s credit profile updates.

    Macy’s Credit Card Payment Addresses

    Macy’s lists the following payment addresses for mailed credit-card payments. Always verify your current statement before mailing payment because payment addresses can change.

    • Macy’s Credit Card Payments: P.O. Box 60703, City of Industry, CA 91716-0703
    • Macy’s Credit Card Payments: P.O. Box 71359, Philadelphia, PA 19176-1359
    • Macy’s American Express Card Payments: P.O. Box 60705, City of Industry, CA 91716-0705
    • Macy’s American Express Card Payments: P.O. Box 71361, Philadelphia, PA 19176-1361

    Star Rewards, Macy’s Money, and Star Money Help

    If your issue involves Macy’s Money, Star Money, Star Rewards points, missing rewards, expired rewards, coupon exclusions, or a promotion that did not apply, gather the receipt, account email, offer terms, expiration date, order number, and screenshot of the reward or coupon.

    Promotional offers often have exclusions, expiration dates, category limits, and payment-method rules. Ask customer service to explain whether the reward was earned, pending, expired, excluded, or already used.

    Price Adjustments

    Macy’s price-adjustment rules can vary by item type and order type. Macy’s Help Center says price adjustment requests may need to be submitted within a specific time window, and furniture or mattress price adjustments use a dedicated support route.

    Have your order number, salescheck number, item details, purchase date, delivery date or ship date, and proof of the lower price ready before contacting Macy’s.

    Wedding and Gift Registry Help

    For Macy’s wedding or gift registry support, call 1-800-568-8865. Registry issues can include duplicate gifts, missing gifts, gift returns, registry lookup, address changes, completion discounts, or registry return windows.

    Have the registry number, registrant name, event date, order number, gift receipt, and purchaser information if available.

    Macy’s Marketplace and Third-Party Sellers

    Some items on Macy’s.com are sold and shipped by third-party sellers. If your order details show a “Contact the Seller” option, Macy’s may direct you to the seller for shipment, delivery, product, return, or exchange support.

    Before buying Marketplace items, review the seller name, return terms, shipping estimate, product details, warranty information, and whether the item is sold by Macy’s or by another seller.

    Gift Cards and Suspicious Charges

    If your issue involves a Macy’s gift card, check the balance, purchase receipt, activation receipt, and where the card was purchased. Gift cards are common targets for scams, so do not give gift-card numbers or PINs to anyone claiming to be Macy’s, the IRS, tech support, a sweepstakes, or a delivery company.

    If a Macy’s charge appears unfamiliar, check Macy’s.com order history, app purchases, in-store receipts, gift-card purchases, Klarna, PayPal, credit-card activity, and household member purchases before disputing it.

    Accessibility, TTY, and Communication Assistance

    Macy’s lists TTY support through 711 for customer-care numbers. If you need accessibility-related help, explain the accommodation needed and ask for the issue to be documented. Keep notes if you experience difficulty getting accessible support.

    Do not post private medical, disability, account, address, or payment details in public reviews.

    Watch Out for Fake Macy’s Support Numbers and Shopping Scams

    Macy’s customers should be cautious with fake support numbers, fake delivery texts, fake clearance websites, fake gift-card requests, phishing emails, suspicious refund offers, and social-media ads pretending to be Macy’s. Use Macy’s.com, the Macy’s app, and the verified numbers listed on this page.

    • Do not call random Macy’s phone numbers found in social media comments or search ads.
    • Check that links go to Macy’s.com or Macy’s official support pages before signing in.
    • Do not provide gift-card numbers, verification codes, passwords, or full card numbers to suspicious callers.
    • Be cautious of fake “Macy’s clearance” sites that use copied product images and unrealistic discounts.
    • For Marketplace items, verify whether the order was sold by Macy’s or a third-party seller.
    • If a charge appears unauthorized, contact Macy’s and your payment provider promptly.

    How to Escalate a Macy’s Customer Service Problem

    1. Use the correct number first: Call 1-800-289-6229 for general orders, 1-888-257-6757 for credit-card issues, or 1-888-822-6229 for furniture and mattress issues.
    2. Document the issue: Save receipts, order numbers, photos, tracking, return labels, credit-card statements, reward screenshots, and chat transcripts.
    3. Ask for a case number: For delayed refunds, wrong items, delivery issues, furniture problems, or credit-card concerns, request a reference number.
    4. Use chat or written support when helpful: Written records can help if the issue changes from one call to the next.
    5. Use the store when appropriate: In-store returns may be faster than mail returns for eligible items.
    6. Contact the seller when required: For third-party Marketplace orders, use the order details page to contact the seller if Macy’s directs you there.
    7. Protect private information: Do not post order numbers, addresses, card details, or account information in public comments.
    8. Contact your payment provider if necessary: If a charge is unauthorized or a refund remains unresolved, contact your bank, card issuer, PayPal, Klarna, or Macy’s Credit Card issuer before the dispute deadline closes.

    Macy’s Customer Service Reviews on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently shows 0 out of 5 stars for Macy’s based on 0 customer reviews. Because there are no Macy’s reviews on this CSN listing yet, we are not summarizing a positive or negative customer service trend from this page.

    If you have contacted Macy’s about online orders, returns, refunds, wrong items, missing packages, delivery delays, Macy’s Credit Card, Macy’s Money, Star Rewards, furniture, mattresses, gift registry, Marketplace sellers, store service, accessibility, or customer support response time, please share your experience below. Your review can help other shoppers understand what to expect before contacting Macy’s customer service.

    What To Expect When Contacting Macy’s

    • Macy’s general customer care is 1-800-289-6229.
    • Macy’s Credit Customer Care is 1-888-257-6757.
    • Furniture & Mattress Customer Care is 1-888-822-6229.
    • Wedding & Gift Registry support is 1-800-568-8865.
    • Most customer-care numbers list hours of Monday-Sunday, 8 AM-10 PM ET.
    • Most returns must be made within 30 days of delivery and in original condition with tags attached.
    • Mail returns are free for Star Rewards members; non-members pay a $9.99 fee plus tax deducted from the refund.
    • Third-party Marketplace seller orders may require contacting the seller through the order details page.

    Frequently Asked Questions About Macy’s Customer Service

    What is Macy’s customer service phone number?

    Macy’s Customer Care is 1-800-BUY-MACY or 1-800-289-6229. Macy’s lists customer-care hours as Monday-Sunday, 8 AM-10 PM ET, with holiday exceptions possible.

    What is Macy’s Credit Card customer service number?

    Macy’s Credit Customer Care is 1-888-257-6757. Use this number for Macy’s Credit Card and Macy’s American Express Card account questions.

    How do I contact Macy’s about furniture or mattresses?

    For Furniture & Mattress Customer Care, call 1-888-822-6229. Furniture sales can be reached at 1-800-456-2297, and mattress sales at 1-800-622-9233.

    What is Macy’s return policy?

    Macy’s says most items can be returned within 30 days of delivery. Items generally must be in original condition with tags attached, and shipping or delivery fees are usually nonrefundable. Some items have special restrictions or shorter return windows.

    Are Macy’s mail returns free?

    Macy’s says return by mail is free for Star Rewards members. Non-members have a $9.99 fee, plus tax, deducted from the refund when using a Macy’s return label.

    Can I return Macy’s online orders to a store?

    In many cases, online purchases can be returned to a Macy’s store or by mail. Store purchases must be returned to a store. Furniture and some specialty items have separate rules.

    How long does a Macy’s refund take?

    Macy’s says refunds are typically processed after the return is received. Credit-card, PayPal, Klarna, third-party seller, and bank processing times may add additional days.

    How do I contact Macy’s about a missing package?

    Check Macy’s order status and carrier tracking first. If the package is still missing, call 1-800-289-6229 or use Macy’s online chat when available.

    Where is Macy’s corporate office?

    Macy’s, Inc. lists its corporate address as 151 West 34th Street, New York, NY 10001.

    Can CustomerServiceNumbers.com fix my Macy’s order or refund?

    No. CustomerServiceNumbers.com is an independent information and review website. We cannot access Macy’s orders, refunds, credit-card accounts, returns, Star Rewards, furniture deliveries, gift cards, or Marketplace seller accounts, and we cannot contact Macy’s on your behalf.

    Related Customer Service Numbers Pages

    Related Consumer Resources

    • Macy’s Corporate Office Headquarters – Find Macy’s corporate office details and complaint discussion.
    • ChargeOnMyCard.com – Research unfamiliar Macy’s, credit card, Klarna, PayPal, Marketplace, gift card, or online shopping charges.
    • ThinkItsAScam.com – Learn how to spot fake Macy’s websites, fake delivery texts, refund scams, and suspicious support numbers.
    • ZeroStars.org – Read and share customer complaint experiences.
    • CSNDB.com – Find chat, text, and alternative support options.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer service information since 2004. CSN focuses on customer contact details, complaint paths, review experiences, and practical steps customers can take before contacting a company. This page is independent and is not affiliated with Macy’s, Macy’s, Inc., Bloomingdale’s, Bluemercury, Citi, American Express, Klarna, PayPal, Nordstrom, Kohl’s, JCPenney, Dillard’s, Target, Walmart, or any third-party Marketplace seller.

    Share Your Macy’s Customer Service Experience

    Have you contacted Macy’s about an online order, return, refund, missing package, wrong item, damaged product, Macy’s Credit Card, Macy’s Money, Star Rewards, price adjustment, furniture, mattress delivery, gift registry, Marketplace seller, local store complaint, accessibility issue, or customer support response time? Share your experience below to help other shoppers understand how Macy’s handles customer service problems.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Macy’s, Macy’s, Inc., Bloomingdale’s, Bluemercury, Citi, American Express, Klarna, PayPal, Nordstrom, Kohl’s, JCPenney, Dillard’s, Target, Walmart, or any third-party Marketplace seller. This page is provided for informational and review purposes only. Contact information, customer-service hours, return policies, refund timing, credit-card payment addresses, Star Rewards rules, Marketplace seller procedures, furniture delivery policies, and support options may change. Always verify important details directly with Macy’s, Macy’s Credit Customer Care, your local store, your payment provider, or the appropriate seller before making purchase, return, refund, billing, or account decisions.

  • JCPenney Customer Service, Phone Number, Returns, Reviews and Complaints

    JCPenney is a department store retailer offering clothing, shoes, jewelry, beauty products, home goods, furniture, mattresses, window treatments, salon services, optical services, rewards, gift cards, and online shopping through JCPenney.com. Customers may contact JCPenney for help with online orders, returns, refunds, shipping, store complaints, rewards, coupons, credit-card questions, furniture or mattress issues, and unresolved customer-service problems.

    How to Contact JCPenney Customer Service

    Best Ways to Get Help from JCPenney

    The best way to contact JCPenney depends on your issue. Online order, return, refund, shipping, coupon, rewards, and store-service concerns usually start with JCPenney Customer Service at 1-800-322-1189. Credit-card account issues are handled through Synchrony Bank, while Synchrony Pay Later installment-loan questions should be handled through Synchrony Pay Later support.

    For Online Orders and Shipping

    If you need help with a JCPenney.com order, use the order tracking page first. If the order is missing, delayed, canceled, damaged, or incorrectly shipped, call 1-800-322-1189 and have your order number, email address, shipping address, and tracking information ready.

    For Returns and Refunds

    JCPenney accepts many returns in stores or by mail, but some categories have special rules. Furniture, mattresses, electronics, custom window treatments, and vendor-shipped items may have separate return windows, inspection requirements, restocking fees, pickup fees, or return instructions. For return questions, call JCPenney Customer Service at 1-800-322-1189.

    For JCPenney Rewards

    If your JCPenney Rewards points, CashPass Rewards, coupons, or account benefits are missing or not applying correctly, sign in to your JCPenney account and review your rewards history. If the issue is not resolved online, contact customer service at 1-800-322-1189.

    For JCPenney Credit Card Questions

    The JCPenney Credit Card and JCPenney Mastercard are issued by Synchrony Bank. For credit-card payments, billing, disputes, late fees, account access, or cardholder questions, sign in through the JCPenney Credit Card account portal or contact Synchrony using the phone number listed on your card or billing statement.

    For Synchrony Pay Later

    Synchrony Pay Later is separate from the JCPenney Credit Card. If your issue involves a Synchrony Pay Later installment loan or monthly payment, contact Synchrony Pay Later at 844-373-4960 or use the Synchrony Pay Later account site listed in your loan documents.

    What to Have Ready Before Contacting JCPenney

    • Your order number or receipt
    • The email address used for the order
    • Your shipping and billing address
    • Tracking number, delivery confirmation, or return label
    • Gift card, rewards, coupon, or CashPass information, if applicable
    • Photos of damaged, incorrect, or missing items
    • Store location, visit date, and manager name, if the issue happened in a store
    • JCPenney Credit Card or Synchrony account information, if the issue involves financing
    • A short explanation of the problem and the resolution you are requesting

    JCPenney Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows 4 JCPenney reviews with an overall rating of 2.0 out of 5 stars. The live CSN review sentiment is negative. Reviewers complain about delayed refunds, online orders not arriving, appliance delivery problems, being transferred between departments, billing before delivery, and store checkout or security-tag problems.

    Because the visible CSN reviews are older, customers should read the individual comments and consider leaving a current review below if they have recently contacted JCPenney about orders, returns, refunds, rewards, credit-card issues, store service, delivery, or complaint resolution.

    Common JCPenney Customer Complaints

    Customers searching for JCPenney customer service often need help with:

    • Online orders that are delayed, missing, canceled, or incorrectly shipped
    • Refund delays after returns
    • Furniture, mattress, appliance, or large-item delivery problems
    • Returns denied because of receipt, timing, or category restrictions
    • Coupon, promo code, sale price, or price adjustment questions
    • JCPenney Rewards or CashPass Rewards problems
    • Gift card or e-gift card issues
    • JCPenney Credit Card or Synchrony account questions
    • Store complaints involving employees, checkout, pickup, or merchandise
    • Difficulty reaching the right department or getting a clear answer

    JCPenney Return and Refund Tips

    Before returning an item, review the JCPenney return policy for that product category. Some items can be returned in-store, while others may need to be shipped back or handled through customer service. Keep your receipt, invoice, packing slip, return tracking number, and any refund confirmation until the refund appears on your card, gift card, or original payment method.

    For furniture, mattresses, electronics, and vendor-shipped items, inspect the merchandise as soon as it arrives. If the item is damaged, defective, or incorrect, take photos and contact JCPenney promptly because some categories have short damage-reporting windows.

    JCPenney Order, Pickup, and Delivery Help

    If your order does not arrive, tracking stops updating, or an item is missing from the shipment, contact JCPenney with your order number and tracking number. If your order was placed for store pickup, contact the store and JCPenney Customer Service if the pickup status does not match what happened at the store.

    If your issue involves a large-item delivery, such as furniture or a mattress, keep copies of all delivery notices, inspection photos, delivery receipts, missed-delivery notices, and return pickup confirmations.

    JCPenney Credit Card, Rewards, and Payment Help

    If your issue involves a JCPenney Credit Card or JCPenney Mastercard, remember that the card is issued by Synchrony Bank. JCPenney stores and customer service may be able to answer general shopping questions, but Synchrony handles account-specific billing, payments, credit limits, disputes, and cardholder service.

    If your issue involves JCPenney Rewards, review your account activity, receipts, and reward expiration dates. If points or rewards are missing, contact JCPenney Customer Service and provide the receipt or order number connected to the purchase.

    JCPenney Scam and Safety Warning

    Be careful with emails, texts, social media messages, or ads claiming to offer fake JCPenney gift cards, survey rewards, giveaways, or urgent account notices. Do not provide your JCPenney password, credit-card number, gift-card number, or banking information through a suspicious link.

    If you receive a suspicious message about a JCPenney order, credit card, reward, or refund, go directly to the official JCPenney website or contact customer service using the phone number listed above.

    How to Escalate a JCPenney Problem

    If your JCPenney issue is not resolved after your first contact, take these steps:

    1. Save your order number, receipt, tracking information, return label, refund confirmation, and support messages.
    2. Write down the date, time, department, and phone number used for each contact.
    3. Ask whether the issue is being handled by JCPenney Customer Service, a local store, a delivery carrier, a vendor, Synchrony Bank, or Synchrony Pay Later.
    4. Request written confirmation of any refund, replacement, return approval, cancellation, price adjustment, or rewards correction.
    5. If the issue involves a store visit, include the store location, date, time, and names of any managers involved, if known.
    6. If the issue involves a credit-card charge, contact Synchrony Bank or your card issuer if JCPenney does not resolve the billing issue.

    Related Department Store Customer Service Pages

    Related Corporate Office Page

    Other Helpful Consumer Resources

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service information since 2004. Our pages are designed to help customers locate support options, understand common complaints, and share real customer service experiences. We are not affiliated with JCPenney, Synchrony Bank, or Catalyst Brands, and the information on this page is provided for consumer reference only.

    Share Your JCPenney Customer Service Experience

    Have you contacted JCPenney customer service or visited a JCPenney store recently? Share your experience below. Your review can help other customers understand how JCPenney handles online orders, returns, refunds, delivery issues, store complaints, rewards, coupons, credit-card questions, and complaint escalation.

    Disclaimer: CustomerServiceNumbers.com is not affiliated with JCPenney, Synchrony Bank, or Catalyst Brands. Contact information may change, and customers should confirm details directly with the company when possible.

  • Williams Sonoma Customer Service Phone Number & Orders

    If you need help with a Williams Sonoma order, return, refund, delivery, Williams Sonoma Home furniture order, damaged item, missing item, registry, gift card, Key Rewards account, credit card, store pickup, or billing issue, start with the correct Williams Sonoma support route. Kitchenware, furniture, registry, and gourmet food orders can involve delivery addresses, order numbers, tracking details, payment information, and photos of your home, so contact Williams Sonoma directly and avoid posting private order details online.

    Williams Sonoma Customer Service Phone Number and Support

    Williams Sonoma lists its main customer service phone number as 877-812-6235. Williams-Sonoma, Inc. also lists 800-840-2591 for Williams Sonoma customer service and 800-541-0015 for Williams Sonoma Registry support.

    Williams Sonoma support can vary by issue. A cookware order, furniture delivery, Williams Sonoma Home purchase, food gift, registry order, store purchase, credit card question, B2B order, or damaged-item claim may each require a different support route.

    Choose the Correct Williams Sonoma Support Route

    Use the route below that best matches your Williams Sonoma issue.

    • Order status: Use the Williams Sonoma order tracking page with your order number and postal code.
    • No order number: Call 877-812-6235 for help locating the order.
    • Return or exchange: Use the Williams Sonoma returns page, visit an eligible local store, or call 888-922-4108.
    • Williams Sonoma Home return: Contact Customer Care because online Williams Sonoma Home purchases may have special return restrictions.
    • Damaged or incorrect item: Take photos of the item, packaging, label, and damage before contacting customer service.
    • Furniture or large-item delivery: Save delivery appointment details, carrier messages, photos, and delivery paperwork.
    • Registry question: Call 800-541-0015 or use the Williams Sonoma registry tools.
    • Credit card question: Use Capital One card support for the Williams Sonoma Key Rewards Card.
    • B2B, trade, or corporate gifting: Call 888-837-4888 or use Williams Sonoma B2B resources.
    • Store issue: Contact the store directly or use Williams Sonoma customer service if the issue involves an online order, delivery, refund, or escalation.

    What to Have Ready Before Contacting Williams Sonoma

    Having the right details ready can help Williams Sonoma locate your order, return, delivery, registry, or account faster.

    • Your Williams Sonoma order number
    • Billing ZIP code or delivery ZIP code
    • The email address or phone number used on the order
    • Item name, SKU, color, size, finish, or product option
    • Shipment tracking number, if available
    • Delivery appointment date and time window
    • Photos of damage, defects, packaging, labels, or delivery problems
    • Return reference number or UPS label details, if already started
    • Gift card number or registry details, if relevant
    • Credit card issuer and last four digits for payment or card questions
    • Store location, receipt, or associate notes for in-store issues
    • Case number from any prior Williams Sonoma contact

    Do not post order numbers, tracking numbers, gift card numbers, registry information, home addresses, phone numbers, email addresses, card details, delivery photos showing your address, or screenshots with private account information in public reviews.

    Common Reasons Customers Contact Williams Sonoma

    • Tracking an order
    • Changing or canceling an order
    • Delivery delays
    • Furniture or large-item delivery problems
    • Missing items or partial shipments
    • Damaged, defective, or incorrect items
    • Returns and exchanges
    • Refund status
    • Gift cards and eGift cards
    • Wedding and gift registry questions
    • Williams Sonoma credit card or Key Rewards questions
    • Store pickup or store return issues
    • Product care, assembly, or replacement-parts questions
    • Gourmet food, cookware, electrics, cutlery, or personalized gift issues
    • B2B, trade, professional chef, contract, or corporate gifting support

    Order Tracking, Shipping, and Delivery Help

    Williams Sonoma allows customers to track orders online by entering the order number and postal code. New orders may take up to 24 hours to appear while processing is completed.

    If your order is delayed, check the order status page, shipment emails, carrier tracking, delivery appointment messages, and any backorder notices. Furniture, Williams Sonoma Home items, personalized gifts, gourmet food, seasonal items, and large or fragile shipments may follow different timelines than standard parcel shipments.

    Returns, Exchanges, and Refunds

    Williams Sonoma says customers can initiate returns by calling 888-922-4108 or visiting a local Williams Sonoma store. Some eligible online returns can also be started online for UPS drop-off.

    Return rules can vary by item, condition, purchase location, delivery method, customization, food product, final-sale status, and timing. Williams Sonoma says customers may be responsible for return shipping costs depending on the reason for the return.

    Williams Sonoma notes that online purchases of Williams Sonoma Home products are no longer accepted for return at Williams Sonoma retail stores or Williams Sonoma/Williams Sonoma Home outlets. For those items, contact Customer Care before attempting a store return.

    Damaged, Defective, or Incorrect Items

    If a Williams Sonoma item arrives damaged, defective, incomplete, or incorrect, contact customer service quickly. Keep the item, packaging, packing slip, shipping label, and photos until customer service confirms the next step.

    Photos are especially helpful for cookware damage, broken glassware, damaged appliances, furniture scratches, missing parts, incorrect colors or finishes, dents, cracks, delivery damage, or spoiled food shipments. Ask whether the issue will be handled as a replacement, refund, return, pickup, carrier claim, or product-quality review.

    Changing or Canceling a Williams Sonoma Order

    Some Williams Sonoma orders can be changed or canceled only during a limited window. Personalized items, food gifts, made-to-order items, furniture, and orders already in processing or shipping may not be cancelable.

    If you need to cancel or change an order, call 877-812-6235 as soon as possible. Have the order number, item name, and reason for cancellation ready. If the item has already shipped or entered delivery processing, Williams Sonoma may direct you to return, refusal, or delivery-resolution options instead.

    Furniture, Williams Sonoma Home, and Large-Item Delivery

    Williams Sonoma Home and large-item deliveries may involve delivery appointments, in-home placement, packaging removal, delivery partners, freight carriers, special handling, and return restrictions. Confirm delivery timing, room access, stairs, elevators, driveway access, and damage-inspection steps before the delivery date.

    If furniture or a large item arrives damaged, mismatched, incomplete, or not as ordered, take photos before the delivery team leaves when possible. Save the delivery paperwork and ask Williams Sonoma whether the issue should be handled through replacement, repair, pickup, refund, or delivery escalation.

    Williams Sonoma Registry, Gifts, and Gift Cards

    Williams Sonoma Registry support can help with registry setup, gifts, completion discounts, duplicate gifts, gift returns, shipping addresses, thank-you tracking, and registry account questions. For registry support, call 800-541-0015 or use the registry tools on Williams-Sonoma.com.

    If your issue involves a gift card or eGift card, keep the card number, purchase receipt, sender details, email delivery information, and order history ready. Do not post gift card numbers or screenshots publicly.

    Williams Sonoma Credit Card and Key Rewards Support

    Williams Sonoma’s current credit card resources route customers to Capital One for Williams Sonoma Key Rewards Card account management. For Williams Sonoma Key Rewards Card account assistance through Capital One, call 844-217-6410 or use the Capital One card login.

    For card payments, statements, credit card rewards, billing disputes, lost cards, or account access, use Capital One support rather than Williams Sonoma merchandise customer service. For Key Rewards certificates tied to a Williams Sonoma account, sign in to your Williams Sonoma account and review the Key Rewards section.

    B2B, Trade, Professional Chef, and Corporate Gifting Support

    Williams Sonoma offers B2B, trade, contract, professional chef, and corporate gifting programs. These issues may involve quotes, purchase orders, bulk orders, tax-exempt paperwork, delivery schedules, product availability, project timelines, and business account sign-in.

    For B2B support, call 888-837-4888 or use Williams Sonoma B2B resources. Before contacting support, gather the business name, project name, account login, quote, order number, delivery address, timeline, product list, and tax-exempt documents if applicable.

    Store Purchases, Store Pickup, and Local Store Issues

    Williams Sonoma store support can vary by location. Use the store locator to check store hours, address, phone number, events, local services, and pickup options before visiting.

    If a store handled the purchase, pickup, return, knife sharpening, registry service, cooking event, or exchange, contact the store directly first when possible. If the issue involves an online order, customer service case, delivery, refund, or escalation that the store cannot resolve, contact Williams Sonoma customer service.

    Williams Sonoma Scam and Order Safety Warnings

    Be careful with fake Williams Sonoma order emails, fake customer service numbers, fake delivery texts, gift card scams, lookalike websites, and social media ads offering unrealistic discounts. Scammers may try to steal your payment information, gift card number, login credentials, or delivery address.

    • Use Williams-Sonoma.com, the Williams Sonoma app, or the verified customer service phone numbers listed above.
    • Do not click suspicious order, refund, delivery, or gift card links.
    • Do not share your password, verification code, full card number, gift card number, or order details with unknown callers.
    • Be cautious of social media ads or marketplace listings claiming to sell Williams Sonoma cookware, furniture, or electrics at unusually low prices.
    • If a delivery message looks suspicious, go directly to the official Williams Sonoma order status page.
    • If your payment card was entered on a suspicious website, contact your card issuer immediately.

    How to Escalate a Williams Sonoma Complaint

    If Williams Sonoma customer service does not resolve your issue during the first contact, ask for a case number and request escalation to the correct team. Depending on the issue, this may be delivery, Williams Sonoma Home, returns, refunds, replacements, product quality, store operations, registry, gift cards, credit card routing, B2B support, or customer relations.

    Keep a written timeline with order dates, delivery dates, phone calls, chat transcripts, representative names if provided, case numbers, shipment tracking, photos, return labels, refund confirmations, receipts, delivery paperwork, and promised follow-up dates.

    If the issue needs corporate-level review, a dedicated Williams Sonoma Corporate Office Headquarters page would be useful once created or updated. Do not use a generic corporate-office homepage link unless it clearly helps the reader.

    Williams Sonoma Reviews and Complaints on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently does not have enough published Williams Sonoma reviews to summarize a clear customer trend. The live review section shows 0 reviews, so readers are encouraged to share their own Williams Sonoma customer service experience below.

    When leaving a review, describe the issue, the support route used, how long it took, whether Williams Sonoma resolved the problem, and what other shoppers should know. Do not post order numbers, tracking numbers, payment details, gift card numbers, registry details, phone numbers, emails, home addresses, or photos that reveal private delivery information.

    Related Home and Kitchen Customer Service Pages

    Williams Sonoma Customer Service FAQs

    What is the Williams Sonoma customer service phone number?

    The Williams Sonoma customer service phone number listed on Williams-Sonoma.com is 877-812-6235. Williams-Sonoma, Inc. also lists 800-840-2591 for Williams Sonoma customer service.

    What are Williams Sonoma customer service hours?

    Williams-Sonoma, Inc. lists customer service representative hours as Monday through Sunday, 6 a.m. to 7 p.m. PT.

    How do I track a Williams Sonoma order?

    Use the Williams Sonoma order tracking page with your order number and postal code. New orders may take up to 24 hours to appear while processing is completed.

    How do I return a Williams Sonoma order?

    Use the Williams Sonoma returns page, call 888-922-4108, or visit an eligible Williams Sonoma store with proof of purchase. Williams Sonoma Home online purchases may have separate return restrictions.

    Can I return Williams Sonoma Home online purchases in a store?

    Williams Sonoma says online Williams Sonoma Home purchases are no longer accepted for return at Williams Sonoma retail stores or Williams Sonoma/Williams Sonoma Home outlets. Contact Customer Care for assistance.

    What is the Williams Sonoma Registry phone number?

    Williams Sonoma Registry support can be reached at 800-541-0015.

    What is the Williams Sonoma credit card customer service number?

    Williams Sonoma’s current credit card resources route to Capital One. For Williams Sonoma Key Rewards Card account assistance through Capital One, call 844-217-6410.

    Where is Williams Sonoma headquartered?

    Williams-Sonoma, Inc. is headquartered at 3250 Van Ness Ave., San Francisco, CA 94109. The main corporate switchboard is 415-421-7900.

    Page Update Note

    This Williams Sonoma customer service page was updated on June 26, 2026, to reflect current Williams Sonoma customer service phone number details, customer service hours, order tracking, returns, Williams Sonoma Home return guidance, registry support, Capital One credit card routing, B2B support, corporate headquarters information, scam warnings, and live CSN review-status information.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Williams Sonoma, Williams-Sonoma, Inc., Williams-Sonoma.com, Capital One, or any company listed on this website.

    Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For orders, deliveries, returns, refunds, registry questions, credit card issues, store-specific concerns, gift cards, or account-specific issues, always verify details directly with Williams Sonoma or the appropriate card issuer before taking action.

    Share Your Williams Sonoma Customer Service Experience

    Have you contacted Williams Sonoma about an order, furniture delivery, damaged item, return, refund, exchange, missing item, gift card, registry, credit card, store pickup, online account, B2B order, or product-quality issue? Share your experience below to help other shoppers.

    Privacy reminder: Do not post your Williams Sonoma order number, tracking number, delivery address, phone number, email address, payment information, credit card details, gift card number, registry details, photos showing your home address, or any other private order information in a public review.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not affiliated with Williams Sonoma, Williams-Sonoma, Inc., Williams-Sonoma.com, Capital One, or any Williams Sonoma credit card issuer. This page is for informational and consumer-review purposes only. Phone numbers, support hours, shipping rules, delivery policies, return eligibility, credit card support, gift card terms, registry tools, fees, and website links can change. Always confirm important details directly with Williams Sonoma or the appropriate card issuer before taking action.