Reach Dooney and Bourke Customer Service – Reviews

Eric Strand

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Before purchasing Dooney & Bourke products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Dooney & Bourke is a luxury brand known for its handbags, accessories, and leather goods.

How to Contact Dooney & Bourke

You can reach Dooney & Bourke customer service using the following details:

Phone Number: 1-800-347-5000
Email Support: Dooney & Bourke offers support through their online contact form available on their website.

Customer Service Hours: Monday – Friday, 8 AM – 11 PM ET; Saturday – Sunday, 9 AM – 9 PM ET
Corporate Address: Dooney & Bourke, Inc., 1 Regent Street, Norwalk, CT 06855
Website: https://www.dooney.com/

Dooney & Bourke Customer Support Reviews and Complaints

When considering purchasing Dooney & Bourke products, it’s helpful to review their customer service feedback. Dooney & Bourke competes with other luxury brands like Coach, Michael Kors, and Kate Spade. Customer reviews often highlight the quality, design, and durability of Dooney & Bourke handbags and accessories. However, some complaints focus on issues related to customer service, product authenticity, and returns.
Comparing Dooney & Bourke with other luxury brands can help you determine which offers the best products, pricing, and customer support for your fashion needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next luxury purchase.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Dooney & Bourke products.

Note: This website listing is not associated with Dooney & Bourke. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Dooney & Bourke does not provide support services directly through this website. For any questions or concerns about Dooney & Bourke products or services, contact their customer service representative directly.

2.9

2.9 out of 5 stars (based on 7 reviews)

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Dooney and Bourke Disappointing Repair Issue

February 19, 2016

Dooney and Bourke, E-mails have gone unanswered and impossible to get a phone rep to talk with. Really disappointed. I only need one riveted repaired. Without that one rivet, the purse is useless.

Garks

Dooney and Bourke Not Buying Again

February 11, 2016

Dooney and Bourke, The worst service I have ever gotten from a company. Not sure how they stay in business. I deal with manufacturer and business every day and have never run across such messed up customer service. Will never order a Dooney and Bourke again. Pretty sad for such a big business.

Janie

Dooney and Bourke Disappointing Customer Service

February 11, 2016

Dooney and Bourke, Approx 25 phones calls and still have not gotten issues resolved. Absolutely the worst customer service I have ever experienced. I will never order another Dooney and Bourke product.

Janie

Dooney and Bourke Disappointing Issue

June 2, 2015

Dooney and Bourke, I have bought a Disney Dooney and Bourke handbag from a 100% seeker on Ebay and I am really disappointed because the gold rivet has already come off and it’s been used Once. I have contacted Dooney and Bourke 5 times and they have ignored all my emails so far. I will not let this matter drop. I am so disappointed with the quality of the bag.

Karen

Dooney coated vinyl bag

January 27, 2015

I purchased a Dooney-coated vinyl bag about 3 years ago in Ellenton, Florida. I don’t know the name of the bag but it has Dooney emblems with different colors with a black back ground. I also have a matching wallet. I just took it out of its storage bag that came with the bag and the black is all faded and powdery looking as is the wallet. I have tried to clean it with a soft cloth and mild soap and it looks horrible. For what I paid for these items this should not happen. Customer service is no help.

june

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