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Reach Dooney and Bourke Customer Service – Reviews

Before purchasing Dooney & Bourke products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Dooney & Bourke is a luxury brand known for its handbags, accessories, and leather goods.

How to Contact Dooney & Bourke

You can reach Dooney & Bourke customer service using the following details:

Phone Number: 1-800-347-5000
Email Support: Dooney & Bourke offers support through their online contact form available on their website.

Customer Service Hours: Monday – Friday, 8 AM – 11 PM ET; Saturday – Sunday, 9 AM – 9 PM ET
Corporate Address: Dooney & Bourke, Inc., 1 Regent Street, Norwalk, CT 06855
Website: https://www.dooney.com/

Dooney & Bourke Customer Support Reviews and Complaints

When considering purchasing Dooney & Bourke products, it’s helpful to review their customer service feedback. Dooney & Bourke competes with other luxury brands like Coach, Michael Kors, and Kate Spade. Customer reviews often highlight the quality, design, and durability of Dooney & Bourke handbags and accessories. However, some complaints focus on issues related to customer service, product authenticity, and returns.
Comparing Dooney & Bourke with other luxury brands can help you determine which offers the best products, pricing, and customer support for your fashion needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next luxury purchase.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Dooney & Bourke products.

Note: This website listing is not associated with Dooney & Bourke. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Dooney & Bourke does not provide support services directly through this website. For any questions or concerns about Dooney & Bourke products or services, contact their customer service representative directly.

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2.8

2.8 out of 5 stars (based on 4 reviews)

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Dooney and Bourke Disappointing Issue

June 2, 2015

Dooney and Bourke, I have bought a Disney Dooney and Bourke handbag from a 100% seeker on Ebay and I am really disappointed because the gold rivet has already come off and it’s been used Once. I have contacted Dooney and Bourke 5 times and they have ignored all my emails so far. I will not let this matter drop. I am so disappointed with the quality of the bag.

Karen

Dooney coated vinyl bag

January 27, 2015

I purchased a Dooney-coated vinyl bag about 3 years ago in Ellenton, Florida. I don’t know the name of the bag but it has Dooney emblems with different colors with a black back ground. I also have a matching wallet. I just took it out of its storage bag that came with the bag and the black is all faded and powdery looking as is the wallet. I have tried to clean it with a soft cloth and mild soap and it looks horrible. For what I paid for these items this should not happen. Customer service is no help.

june

Dooney and Bourke Disappointing Order Issue

December 20, 2014

Dooney and Bourke, I ordered a gretta leisure shopper on Nov. 29 2014 & still have not got a confirmation on my order. I have called customer service at least (6) times & all i got was a run around now it is Dec.20 2014 this was surpose to be a Christmas present but at this time I don’t think that I will get it on time for christmas. I don’t think that I will do busness with you in the future you have a great holiday. P.S. Customer service keep telling me that they have them in stock.

RONALD

Dooney and Bourke Disappointing Experience

December 18, 2014

Dooney and Bourke, Customer service us absolutely the worst of any company I have ever dealt with. Never order anything you. Think you may want in the near future because it is not going to happen. Ordered one bag, supposedly in stock..waited and waited no email as to when I could expect bag. After 1/2 wait was told it was on back order. Since this was a gift item, I ordered a different bag. I was assured it was in stock and she set it up to be sent UPS asap. I was assured I would receive an email about the cancellation. I have never received an email about new purchase, cancellation or the bag that was recently purchased and sent in because a rivet pulled loose when trying to adjust strap. Was told to send in for replacement. I sent in UPS, insured and through tracking know they received. I never heard anything. After several emails I finally get an email back telling me if I got an email back saying that if I received the email then they got my email and they would followup if deemed necessary. Have not heard back about purchase or replacement. For a supposedly quality company, they treat their customers very shabbily. The canceled sale still shows open on my account.

Kathleen C

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Reach Dooney and Bourke Customer Service – Reviews