If you need help with a Nissan vehicle, warranty claim, recall, dealer repair, roadside assistance, NissanConnect account, MyNISSAN app, owner portal, lease, loan, payment, payoff, title, end-of-lease question, or customer service complaint, start with the correct Nissan support route. Vehicle and finance issues can involve VINs, repair orders, loan numbers, dealer records, recall notices, payment details, and private owner information, so contact Nissan or Nissan Motor Acceptance Company directly and avoid posting sensitive information online.
Nissan Customer Service Phone Number and Support
Nissan lists its main Consumer Affairs phone number as 1-800-647-7261, also written as 800-NISSAN-1. Nissan Consumer Affairs hours are Monday through Friday, 7 a.m. to 8 p.m. CST.
- Nissan customer service phone number: 1-800-647-7261 / 800-NISSAN-1
- Nissan Consumer Affairs hours: Monday-Friday, 7 a.m.-8 p.m. CST
- Nissan Consumer Affairs text support: 615-675-9353
- Consumer Affairs chat/text hours: Monday-Friday, 10 a.m.-7 p.m. CST
- Nissan contact page: Nissan Contact Us
- Send Nissan a message: Nissan Contact Form
- Nissan Roadside Assistance: 1-800-225-2476, available 24/7
- Nissan Owner Services, MyNISSAN app, Owner Portal, and NissanConnect: 1-855-426-6628
- Nissan Owner Services text support: 615-675-9338
- Nissan EV Customer Support: 1-877-664-2738 / 877-NO-GAS-EV
- Nissan Commercial Vehicles: 1-877-647-6281 / 877-NIS-NCV1
- Nissan cybersecurity website/app issues: 1-866-503-3431
- Nissan recalls: Nissan Recall Lookup
- Nissan owner portal: Nissan Owners
- Nissan North America headquarters: One Nissan Way, Franklin, TN 37067
- Nissan North America corporate phone: 615-725-1000
- Nissan Consumer Affairs mailing address: P.O. Box 685003, Franklin, TN 37068-5003
For Nissan finance, lease, payment, payoff, title, or end-of-lease questions, use Nissan Motor Acceptance Company, also known as NMAC, rather than general Nissan Consumer Affairs.
Nissan Finance and NMAC Customer Service
Nissan Motor Acceptance Company handles many Nissan loan, lease, payment, title, payoff, and end-of-lease questions. Use the NMAC number that matches your account type.
- NMAC retail customers: 1-800-456-6622
- NMAC lease customers: 1-800-777-7018
- NMAC retail/lease hours: Monday-Friday, 7 a.m.-7 p.m. CST
- NMAC end-of-lease questions: 1-800-778-4211
- NMAC end-of-lease hours: Monday-Friday, 8 a.m.-6 p.m. CST
- Nissan Finance website: NissanFinance.com
- NMAC mailing address: NMAC, P.O. Box 660360, Dallas, TX 75266
- NMAC package delivery: NMAC, 8900 Freeport Parkway, Irving, TX 75063
Non-NMAC finance questions should be directed to the bank, credit union, lender, or finance company shown on your loan or lease paperwork.
Choose the Correct Nissan Support Route
Use the route below that best matches your Nissan issue.
- General Nissan customer service: Call 1-800-647-7261 or use Nissan’s online contact form.
- Roadside assistance: Call 1-800-225-2476, available 24/7.
- Safety recall or service campaign: Check Nissan’s recall lookup, contact your preferred Nissan dealer, or call Nissan Consumer Affairs.
- Warranty claim or repair dispute: Start with the servicing Nissan dealer, then contact Nissan Consumer Affairs if the issue is unresolved.
- Dealer complaint: Document the dealer, repair order, dates, mileage, and people involved before contacting Nissan Consumer Affairs.
- MyNISSAN app, Owner Portal, or NissanConnect issue: Call 1-855-426-6628 or use Nissan Owner Services support.
- EV or LEAF charging support: Call 1-877-664-2738 / 877-NO-GAS-EV.
- Commercial vehicle issue: Call 1-877-647-6281 / 877-NIS-NCV1.
- Nissan Finance retail account: Call NMAC at 1-800-456-6622.
- Nissan Finance lease account: Call NMAC at 1-800-777-7018.
- End-of-lease question: Call 1-800-778-4211.
- Website or mobile app cybersecurity issue: Call 1-866-503-3431.
What to Have Ready Before Contacting Nissan
Having the right details ready can help Nissan, the dealer, roadside assistance, NissanConnect, or NMAC review your issue faster.
- Your vehicle identification number, or VIN
- Vehicle year, model, trim, and mileage
- Owner name and contact information
- Nissan dealer name, city, and state
- Repair order number or service invoice
- Recall or service campaign number, if available
- Warranty booklet or maintenance records
- Photos or videos of the issue, with license plates and private details covered
- Timeline of dealer visits, repairs, calls, and promised follow-up dates
- Nissan Consumer Affairs case number, if one already exists
- MyNISSAN, Owner Portal, or NissanConnect email if relevant
- NMAC account number only when contacting Nissan Finance directly
- Loan, lease, payoff, title, or end-of-lease paperwork if relevant to NMAC
Do not post VINs, license plates, loan numbers, account numbers, repair orders, home addresses, phone numbers, emails, payment details, settlement claim details, insurance documents, or NMAC account information in public reviews.
Common Reasons Customers Contact Nissan
- Warranty questions
- Dealer repair complaints
- Recall questions
- Service campaign questions
- Roadside assistance
- Engine, transmission, CVT, battery, EV, hybrid, brake, tire, or electrical problems
- MyNISSAN app problems
- NissanConnect account problems
- Owner Portal login issues
- Parts availability or backorder questions
- Service appointment or dealer communication issues
- Buyback, lemon-law, or legal-process questions
- NMAC payment, payoff, title, lease-end, or repossession questions
- Recall reimbursement or campaign reimbursement questions
- EV charging or Nissan LEAF support questions
Nissan Warranty and Repair Help
If you have a warranty concern, start with an authorized Nissan dealer. Ask the dealer for a written diagnosis, repair order, warranty decision, parts status, and estimated repair timeline. If the dealer denies warranty coverage or cannot resolve the issue, contact Nissan Consumer Affairs with the repair order, mileage, VIN, photos, maintenance records, and a clear timeline.
Warranty coverage can depend on the model year, mileage, maintenance history, prior repairs, vehicle condition, exclusions, and whether the issue is covered by a Nissan warranty, extended service plan, campaign, recall, or dealer repair policy. Always review your warranty booklet and written repair order.
Nissan Recalls, Campaigns, and Safety Concerns
For recalls and service campaigns, check Nissan’s official recall lookup and contact your preferred Nissan dealer or Nissan Consumer Affairs. Recall eligibility can depend on the VIN, vehicle year, model, production details, previous repairs, and campaign status.
If you believe your vehicle has an urgent safety issue, do not continue driving if it is unsafe. Contact the dealer, Nissan Roadside Assistance, or emergency services when appropriate. Keep copies of recall notices, dealer repair records, towing records, and Nissan case numbers.
Nissan Roadside Assistance
Nissan Roadside Assistance can be reached at 1-800-225-2476 and is listed as available 24/7. Roadside support may help with covered situations such as towing, lockout assistance, flat tires, battery jump-starts, emergency fuel delivery, or other covered roadside events.
Before calling roadside assistance, move to a safe location if possible. Have your VIN, exact location, phone number, vehicle condition, and destination dealer ready. If you are in immediate danger, call 911 first.
Nissan Dealer Complaints and Service Escalation
Many Nissan issues begin at the dealer level, especially repairs, diagnostics, warranty decisions, parts orders, maintenance, recalls, and loaner or rental vehicle questions. If your dealer is not responding, ask to speak with the service manager or general manager and request written documentation.
When escalating to Nissan Consumer Affairs, include the dealer name, repair order number, dates, mileage, warranty decision, photos, and what you are asking Nissan to review. Keep the complaint focused on facts and documents rather than long emotional summaries.
MyNISSAN, Owner Portal, and NissanConnect Support
Nissan Owner Services supports the MyNISSAN app, Owner Portal, and NissanConnect Services at 1-855-426-6628. Nissan lists Owner Services hours as Monday through Friday, 8 a.m. to 7 p.m. CST.
Use this route for account login issues, app errors, vehicle connection problems, remote features, subscription questions, service scheduling, owner information, connected services, and certain NissanConnect support questions. Have your VIN, account email, phone number, app version, subscription status, and screenshots with private details covered.
Nissan EV and LEAF Support
Nissan lists an EV Customer Support Team at 1-877-664-2738, also written as 877-NO-GAS-EV. Nissan lists EV support hours as Monday through Friday, 11 a.m. to 7 p.m. CST.
Use this route for EV ownership questions, charging issues, public charging questions, LEAF support, and EV-specific owner support. If your EV is disabled or unsafe, use Nissan Roadside Assistance or emergency services as appropriate.
Nissan Finance, Lease, Payment, Payoff, and Title Help
Nissan Motor Acceptance Company handles many Nissan loan and lease questions separately from Nissan vehicle Consumer Affairs. NMAC lists retail customer support at 1-800-456-6622 and lease customer support at 1-800-777-7018, Monday through Friday, 7 a.m. to 7 p.m. CST.
For payment, payoff, title, lease-end, repossession, account access, AutoPay, statement, due-date, or loan-servicing questions, use NissanFinance.com or the correct NMAC customer service number. Do not send finance account details through a general public review.
End-of-Lease and Vehicle Return Help
NMAC lists a separate end-of-lease phone number at 1-800-778-4211, Monday through Friday, 8 a.m. to 6 p.m. CST. End-of-lease questions may involve vehicle inspection, lease return, mileage, wear-and-use charges, purchase option, payoff, title, dealer return, or final bill questions.
Before calling, gather your lease account number, VIN, current mileage, lease maturity date, inspection details, payoff quote, dealer appointment, and any written lease-end communications.
Nissan Commercial Vehicle Support
Nissan lists Commercial Vehicles Consumer Affairs and Roadside Assistance at 1-877-647-6281, also written as 877-NIS-NCV1. Nissan lists commercial vehicle support hours as Monday through Friday, 7 a.m. to 7 p.m. CST.
Use this route for Nissan commercial vehicle questions, fleet or business-use concerns, commercial roadside assistance, warranty support, or dealer service issues involving Nissan commercial vehicles.
Nissan Scam and Vehicle Support Warnings
Be careful with fake Nissan recall notices, fake warranty calls, fake NissanConnect emails, fake payment texts, fake payoff instructions, fake roadside assistance numbers, and lookalike websites. Scammers may try to steal payment details, VINs, NMAC account information, login credentials, or personal documents.
- Use NissanUSA.com, NissanFinance.com, or the verified phone numbers listed above.
- Do not click suspicious recall, settlement, payment, title, towing, or account-lock links.
- Do not share verification codes, NissanConnect passwords, NMAC passwords, full account numbers, or Social Security numbers with unknown callers.
- Confirm payoff, title, repossession, and payment instructions directly through NMAC.
- Be cautious of fake mechanics or tow companies claiming to be sent by Nissan without confirmation.
- If you entered payment or finance information on a suspicious website, contact your bank or NMAC immediately.
How to Escalate a Nissan Complaint
If the dealer or first support route does not resolve your issue, contact Nissan Consumer Affairs at 1-800-647-7261 or use Nissan’s online contact form. Ask for a case number and keep all communication organized.
For warranty, repair, recall, or dealer complaints, include the VIN, mileage, dealer name, repair order, photos, diagnostic results, maintenance records, and the specific resolution you are requesting. For finance complaints, contact NMAC and keep payment confirmations, title documents, payoff quotes, and account correspondence.
If the issue needs corporate-level review, a dedicated Nissan Corporate Office Headquarters page would be useful once created or updated. Do not use a generic corporate-office homepage link unless it clearly helps the reader.
Nissan Reviews and Complaints on CustomerServiceNumbers.com
CustomerServiceNumbers.com currently does not have enough published Nissan reviews to summarize a clear customer trend. The live review section shows 0 reviews, so readers are encouraged to share their own Nissan customer service experience below.
When leaving a review, describe the issue, dealer or support route used, how long it took, whether Nissan resolved the problem, and what other owners should know. Do not post VINs, license plates, loan numbers, repair orders, home addresses, phone numbers, emails, payment details, settlement documents, or photos that reveal private information.
Related Auto Customer Service Pages
Nissan Customer Service FAQs
What is the Nissan customer service phone number?
The Nissan customer service phone number is 1-800-647-7261, also written as 800-NISSAN-1.
What are Nissan Consumer Affairs hours?
Nissan lists Consumer Affairs phone hours as Monday through Friday, 7 a.m. to 8 p.m. CST.
What is the Nissan Roadside Assistance number?
Nissan Roadside Assistance can be reached at 1-800-225-2476 and is listed as available 24/7.
How do I contact Nissan about a recall?
Use Nissan’s official recall lookup, contact your preferred Nissan dealer, or call Nissan Consumer Affairs at 1-800-647-7261.
How do I contact Nissan about a warranty problem?
Start with an authorized Nissan dealer and ask for a written diagnosis or repair order. If the issue is not resolved, contact Nissan Consumer Affairs with the VIN, mileage, repair order, dealer details, and case history.
What is Nissan Finance customer service?
Nissan Motor Acceptance Company retail customers can call 1-800-456-6622. NMAC lease customers can call 1-800-777-7018.
What is the Nissan end-of-lease phone number?
NMAC end-of-lease questions can be directed to 1-800-778-4211, Monday through Friday, 8 a.m. to 6 p.m. CST.
Where is Nissan North America headquartered?
Nissan North America, Inc. is headquartered at One Nissan Way, Franklin, TN 37067. The corporate phone number listed by Nissan USA is 615-725-1000.
Does CustomerServiceNumbers.com handle Nissan repair claims?
No. CustomerServiceNumbers.com is not affiliated with Nissan and cannot open warranty claims, repair claims, roadside cases, recall cases, or finance disputes. Contact Nissan, NMAC, or an authorized Nissan dealer directly.
Page Update Note
This Nissan customer service page was updated on June 27, 2026, to reflect current Nissan Consumer Affairs phone number details, official support hours, text/chat support, Nissan Roadside Assistance, MyNISSAN and NissanConnect support, EV support, NMAC finance and lease routing, dealer complaint escalation, scam warnings, corporate office information, and live CSN review-status information.
Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers find customer service phone numbers, company contact details, and consumer review information since 2004. CSN is independent and is not affiliated with Nissan, Nissan North America, Inc., Nissan Motor Corporation, Nissan Motor Acceptance Company, NissanUSA.com, NissanFinance.com, any Nissan dealer, or any company listed on this website.
Our goal is to help readers find the correct support route, compare customer service experiences, and share reviews that may help other consumers. For warranty claims, recalls, dealer service, roadside assistance, finance issues, lease questions, title problems, payment disputes, settlement claims, or legal matters, always verify details directly with Nissan, NMAC, an authorized Nissan dealer, your lender, your insurer, or the appropriate professional before taking action.
Share Your Nissan Customer Service Experience
Have you contacted Nissan about a vehicle repair, recall, warranty claim, dealer complaint, roadside assistance, NissanConnect issue, owner portal problem, NMAC payment, lease, payoff, title, settlement claim, or unresolved support issue? Share your experience below to help other Nissan owners.
Privacy reminder: Do not post your VIN, license plate, home address, phone number, email address, repair order, loan number, account number, payment information, title paperwork, insurance documents, settlement claim details, or photos that reveal private vehicle or personal information in a public review.
Customer Service Numbers Disclaimer
CustomerServiceNumbers.com is not affiliated with Nissan, Nissan North America, Inc., Nissan Motor Corporation, Nissan Motor Acceptance Company, NissanUSA.com, NissanFinance.com, any Nissan dealer, or any Nissan roadside assistance provider. This page is for informational and consumer-review purposes only. Phone numbers, support routes, warranty rules, recall procedures, finance policies, lease terms, dealer practices, settlement processes, and website links can change. Always confirm important details directly with Nissan, NMAC, or an authorized Nissan dealer before taking action.
