Category: Cosmetics and Beauty Customer Service Information – Reviews

Cosmetics and Beauty customer service, company phone numbers, addresses, chat links, email, websites and more contact information. Also, reviews, ratings, feedback and complaints regarding the companies customer service performance.

  • Reach Mitchum Customer Service Reviews And Complaints

    Mitchum Customer Service Reviews and Complaints

    When considering purchasing Mitchum products for your personal care needs, it’s helpful to review Mitchum customer service reviews and complaints. Mitchum is a well-known brand that specializes in antiperspirants and deodorants, offering a range of products designed for both men and women. Mitchum is recognized for its strong, long-lasting formulas that provide protection against sweat and odor. Mitchum has received various feedback from customers regarding their support and service. Reviews often highlight the effectiveness of the products, the variety of scents available, and the affordability, while some complaints focus on issues like skin sensitivity, product availability, and customer support responsiveness. Comparing Mitchum with competitors like Dove, Old Spice, and Degree can provide a broader perspective on customer service experiences in the personal care industry. Products are available at Walmart, Walgreens, CVS, and Target.

    How to Contact Mitchum

    To contact Mitchum, you can use the following information:

    • General Customer Service Phone Number: 1-888-864-8248
    • Product and Support Inquiries: 1-888-864-8248 (same number, select appropriate option)
    • Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
    • Corporate Office Address: Revlon Consumer Products Corporation, 1 New York Plaza, New York, NY 10004 (Mitchum is a brand under Revlon)
    • Website: www.mitchum.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Mitchum products for your personal care needs.

    Note: This website listing is not associated with Mitchum or Revlon. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Mitchum does not provide support services directly through this website. For any questions or concerns about Mitchum products, contact their customer service representative directly.

  • Ulta Beauty Customer Service: Orders, Returns, Rewards, Credit Card & Reviews

    If you need help with an Ulta Beauty order, return, refund, missing package, damaged item, Ulta Beauty Rewards account, points issue, credit card, gift card, coupon, pickup order, same-day delivery, salon service, store complaint, Marketplace order, TikTok Shop purchase, or customer service complaint, the fastest path is to use the correct Ulta support route. Ulta sells beauty, fragrance, skin care, hair care, wellness products, tools, salon services, gift cards, and marketplace products through stores, Ulta.com, the Ulta Beauty app, and select partner channels.

    Verified Ulta Beauty Customer Service Contact Information

    Choose the Correct Support Route

    Ulta support depends on whether your issue involves an online order, store purchase, rewards account, credit card, salon service, third-party delivery, Marketplace purchase, or Ulta Beauty at Target purchase.

    • Online order, missing package, damaged item, wrong item, coupon issue, or refund question: Call 1-866-983-8582, use live chat, text 309-650-8582, or use the email support form.
    • Store purchase or store complaint: Contact the store first, then use Guest Services if the issue is not resolved.
    • Ulta Beauty Rewards points, account updates, or missing transaction: Sign in to your Rewards account or contact Guest Services.
    • Ulta Beauty Rewards Credit Card or Mastercard billing: Contact Comenity Capital Bank using the credit-card numbers listed above.
    • Salon service complaint: Contact the store manager within 7 days of the salon service date.
    • Ulta.com return by mail: Follow Ulta’s mail-return instructions and use a traceable ground-only shipping method.
    • Ulta Beauty at Target purchase: Use Target’s support and return process; these purchases are not returned through Ulta Beauty stores.
    • Ulta Beauty on TikTok Shop purchase: Use the TikTok app for order history, tracking, and returns.
    • DoorDash, Instacart, Uber Eats, or same-day delivery issue: Review the support path for that delivery method and contact Ulta Guest Services when Ulta routing is required.
    • Corporate, investor, supplier, or media inquiry: Use Ulta corporate or investor relations channels rather than regular Guest Services.

    Information To Gather Before Contacting Ulta Beauty

    Having the correct purchase, account, and order details ready can help Ulta locate your issue faster.

    • Order number or bag ID
    • Email address used for the order
    • Ulta Beauty Rewards ID or phone number linked to the Rewards account
    • Store location and purchase date for in-store issues
    • Receipt, order confirmation email, packing slip, or return confirmation
    • Tracking number and delivery carrier
    • Photos of damaged, missing, wrong, opened, leaking, expired, or defective items
    • Product name, brand, shade, size, SKU, or item number
    • Coupon code, promo code, gift-with-purchase offer, or Rewards offer details
    • Gift card or eGift card details, but do not include full card numbers in public comments
    • Credit-card statement details if the issue involves Ulta Beauty Rewards Credit Card or Mastercard billing
    • Salon service date, store location, stylist or service category, and issue description if applicable
    • Case number, chat transcript, email response, or text conversation if you already contacted support

    Common Reasons Customers Contact Ulta Beauty

    • Tracking an Ulta.com order
    • Missing package or delayed delivery
    • Damaged, leaking, opened, missing, or wrong product
    • Return or refund questions
    • Exchanges or merchandise credit questions
    • Ulta Beauty Rewards points or missing transactions
    • Coupon, promo code, or gift-with-purchase issue
    • Gift card or eGift card problem
    • Credit-card billing, payment, lost card, fraud, or statement issue
    • Store pickup, curbside pickup, or same-day delivery issue
    • Salon service complaint
    • UB Marketplace order or return question
    • Ulta Beauty at Target return or rewards question
    • TikTok Shop, DoorDash, Instacart, or Uber Eats purchase issue
    • Suspicious emails, fake coupon sites, fake support numbers, or unauthorized charges

    Ulta.com Orders, Shipping, and Missing Packages

    For Ulta.com order tracking, use the order-status page or sign in to your Ulta account. If a package is missing, Ulta recommends reviewing the carrier tracking link and checking nearby delivery areas. If it has been one business day since the delivery date and you still cannot locate the package, contact Guest Services.

    If your order includes multiple delivery methods or shipments, you may receive more than one order number or tracking number. Check whether the item is shipping separately before reporting it as missing.

    Damaged, Missing, Wrong, or Defective Items

    If an Ulta order arrives damaged, leaking, opened, missing, or incorrect, contact Guest Services with the order number, product details, photos, and tracking information. Ulta says damaged items may be returned or exchanged in store with a receipt, or Guest Services can help with mailing the item back.

    Keep the shipping box, packaging, packing slip, and product until Ulta confirms the next step. This is especially important for fragrance, aerosols, products with flammable ingredients, gift-with-purchase items, and Marketplace orders.

    Ulta Beauty Returns and Refunds

    Ulta’s current return policy says most new or gently used products can be returned within 30 days of the original purchase date for a refund to the original form of payment, subject to restrictions. Returns made from 31-60 days of the original purchase date are generally eligible for merchandise credit. Returns must include all original components.

    Proof of purchase is required unless Ulta can verify the purchase in its system. Ulta also requires a physical government-issued ID and either a phone number or email address for returns, and returns are subject to validation and approval. Items that cannot be verified in Ulta’s system and are not accompanied by proof of purchase may be ineligible for refund, exchange, or merchandise credit.

    Ulta.com Mail Returns

    If you prefer to return an Ulta.com purchase by mail, Ulta says you must cover shipping charges. Ulta recommends returning products in store to expedite the refund. Exchanges cannot be made by mail.

    For mail returns, include the order confirmation email or return documentation and ship by ground-only methods to:

    Ulta.com Return Center
    925 Belle Lane
    Bolingbrook, IL 60490

    Ulta recommends using a traceable shipping method. Refunds are processed within 30 business days after the product is received at the distribution center. Credit card or bank card refunds may take an additional 7-10 days to appear after the refund email is sent.

    Marketplace, TikTok Shop, DoorDash, Instacart, and Uber Eats Returns

    Ulta has separate rules for purchases made through Ulta.com Marketplace, TikTok Shop, DoorDash, Instacart, Uber Eats, and same-day delivery. Ulta.com Marketplace products can be returned in store or by mail by initiating the return online, but the item may be shipped back to the Marketplace seller rather than Ulta Beauty.

    Ulta Beauty on TikTok Shop purchases are not eligible for return, exchange, or merchandise credit in Ulta Beauty stores or warehouses. Those returns must be initiated and completed in the TikTok app.

    DoorDash, Instacart, and Uber Eats purchases may be returned within the applicable policy window at an Ulta Beauty store with the delivery-service receipt, but refunds may be issued as merchandise credit and may not be redeemable online.

    Ulta Beauty at Target Purchases

    Ulta Beauty at Target purchases are handled through Target. Products purchased at Ulta Beauty at Target are not eligible for return, exchange, or merchandise credit in Ulta Beauty stores. Purchases made at Ulta Beauty stores or Ulta.com cannot be returned or exchanged at Ulta Beauty at Target locations.

    If your issue involves Ulta Beauty at Target, start with Target.com or the Target store where the purchase was made. If the issue involves your Ulta Beauty Rewards account, contact Ulta Guest Services.

    Ulta Beauty Rewards Help

    Ulta Beauty Rewards members can earn and redeem points through eligible purchases. If you forgot to use your Rewards card, Ulta says you can log in and complete the missing transaction form within 30 days of purchase. If you have trouble adding the transaction, contact Guest Services.

    Ulta says points earned on returned products will be deducted from your Rewards balance. If you redeemed points for a purchase and return the product, the points are generally added back to your Rewards balance, with prorated handling for partial returns.

    If you cancel your Ulta Beauty Rewards online account, unused points in the account are forfeited and cannot be redeemed.

    Ulta Beauty Rewards Credit Card and Mastercard

    Ulta Beauty Rewards Credit Card and Ulta Beauty Rewards Mastercard accounts are issued by Comenity Capital Bank. For the Ulta Beauty Rewards Mastercard, call 1-866-257-9195. For the Ulta Beauty Rewards Credit Card, call 1-866-254-9971. TDD/TTY support is available at 1-888-819-1918.

    Use Comenity Capital Bank for card payments, statements, late fees, lost or stolen cards, balance questions, fraud, credit-limit questions, payment by phone, account login, and credit-card disputes. Ulta Guest Services may be able to help with Rewards points, but credit-card billing is handled by Comenity.

    Coupons, Promotions, and Gift-with-Purchase Issues

    Ulta coupons and promotions often have exclusions. Ulta says coupons may exclude salon services, ear piercing, Skin Bar at Ulta Beauty, Benefit Brow Bar, fragrance, prestige brands, certain brands and promotions, clearance, gift cards, and other categories. Only one coupon code may be redeemed per online order.

    If a coupon, gift-with-purchase, bonus point offer, sale price, or promotion did not apply, contact Guest Services with the coupon code, offer details, order number, screenshot, and expiration date. Ulta coupons and promotions are not valid on prior purchases unless the specific offer says otherwise.

    Gift Cards and eGift Cards

    Ulta Beauty gift cards and eGift cards can generally be used online and in stores. Ulta says a maximum of 5 gift cards or $1,000 in gift cards can be applied to an online order. Gift cards cannot be returned.

    If a gift card does not work, keep the card, activation receipt, order number, and balance details. Do not post full gift card numbers or PINs in a public review.

    Salon Services Complaints

    If you are dissatisfied with an Ulta Beauty salon service, Ulta says to contact the store manager within 7 days of the service date. This may include concerns about hair services, color, styling, brows, lashes, makeup, or other salon services.

    When contacting the store manager, provide the store location, date and time of service, service type, stylist or associate name if known, photos if relevant, and what resolution you are requesting.

    Store Pickup, Curbside Pickup, and Same-Day Delivery

    For pickup orders, wait for the “ready for pickup” notification before going to the store. Bring your order confirmation and identification if required. If a pickup order is missing, canceled, or incomplete, contact the local store first and then Guest Services if needed.

    For same-day delivery orders, check the order status. If the order status says delivered but you cannot find the order, check the front of your home and surrounding areas. If you still cannot locate the order, contact Guest Services.

    Product Availability, Out-of-Stock Items, and Backorders

    Ulta says it makes every effort to ensure featured merchandise is in stock online. If an item becomes out of stock after an order is submitted, Ulta may ship the rest of the order and email you that one selected item is out of stock. Ulta says you will not be charged for the out-of-stock item, rainchecks are not available, and the item will not be shipped later because Ulta does not have a backorder system.

    If you are looking for an item in store, use the store locator or product-page availability tools before visiting.

    Watch Out for Fake Ulta Coupons, Clearance Sites, and Support Numbers

    Ulta Beauty customers should be cautious with fake clearance websites, fake customer-service numbers, copied product listings, phishing emails, fake coupon offers, gift card scams, fake delivery texts, and social media ads that pretend to represent Ulta. Use Ulta.com, the Ulta Beauty app, official Ulta Beauty stores, and the verified Guest Services number listed on this page.

    • Do not call random Ulta support numbers found in ads, comments, or unofficial complaint pages.
    • Be cautious of websites offering unrealistic discounts on fragrances, cosmetics, hair tools, Dyson, prestige brands, or gift cards.
    • Do not enter passwords, gift card numbers, credit-card numbers, or verification codes on suspicious websites.
    • Check the domain carefully before logging in or paying for an order.
    • Be careful with fake order-cancellation, refund, delivery, coupon, or account-warning emails.
    • Never provide gift card numbers to someone claiming to be Ulta support.
    • If you see an unfamiliar Ulta, Comenity, Afterpay, Klarna, PayPal, Venmo, DoorDash, Instacart, Uber Eats, or TikTok Shop charge, check your order history and payment records.
    • If a charge appears unauthorized, contact Ulta, Comenity if it involves the credit card, and your payment provider promptly.

    How to Escalate an Ulta Beauty Customer Service Problem

    1. Start with the correct channel: Call 1-866-983-8582, use live chat, text 309-650-8582, or submit the email support form.
    2. Contact the local store when appropriate: For store purchases, pickup orders, salon complaints, and local service issues, start with the store involved.
    3. Use the right provider: Credit-card billing goes through Comenity; Ulta Beauty at Target goes through Target; TikTok Shop returns go through TikTok.
    4. Document the issue: Save receipts, order confirmations, photos, tracking, return shipping proof, coupon screenshots, gift card receipts, and chat transcripts.
    5. Act within the return window: Returns within 30 days have the best chance of refund to the original form of payment. Returns from 31-60 days may be merchandise credit.
    6. Use traceable shipping: If mailing a return, use a traceable ground-only method and keep the tracking number until the refund is complete.
    7. Ask for a case number: Request a reference number for unresolved orders, refunds, missing packages, Rewards issues, salon complaints, or credit-card problems.
    8. Ask for supervisor review: If the first representative cannot resolve the issue, ask for escalation and provide your documentation.
    9. Contact your payment provider if necessary: If a charge is unauthorized or a refund remains unresolved, contact your bank, card issuer, Comenity, PayPal, Afterpay, Klarna, Venmo, or other payment provider before the dispute deadline closes.

    Ulta Beauty Customer Service Reviews on CustomerServiceNumbers.com

    CustomerServiceNumbers.com currently shows 0 out of 5 stars for Ulta Beauty based on 0 customer reviews. Because there are no Ulta Beauty reviews on this CSN listing yet, we are not summarizing a positive or negative customer service trend from this page.

    If you have contacted Ulta Beauty about an online order, missing package, damaged item, return, refund, Rewards account, points issue, credit card, store pickup, salon service, gift card, coupon, Marketplace purchase, TikTok Shop order, or customer service response time, please share your experience below. Your review can help other shoppers understand what to expect before contacting Ulta Beauty Guest Services.

    What To Expect When Contacting Ulta Beauty

    • Ulta Guest Services can be reached at 1-866-983-8582.
    • Phone and live chat support are listed as available 7 AM-11 PM CT, 7 days a week.
    • Text support is available at 309-650-8582.
    • Returns within 30 days are generally eligible for refund to the original form of payment when requirements are met.
    • Returns from 31-60 days are generally eligible for merchandise credit.
    • Proof of purchase is required unless Ulta can verify the purchase in its system.
    • Credit-card billing issues are handled by Comenity Capital Bank.
    • Salon service complaints should be raised with the store manager within 7 days of service.
    • Ulta Beauty at Target and TikTok Shop purchases follow separate return routes.

    Frequently Asked Questions About Ulta Beauty Customer Service

    What is the Ulta Beauty customer service phone number?

    Ulta Beauty Guest Services can be reached at 1-866-983-ULTA / 1-866-983-8582.

    Can I text Ulta Beauty customer service?

    Yes. Ulta lists text support at 309-650-8582. Message and data rates may apply.

    Does Ulta Beauty offer live chat?

    Yes. Ulta lists live chat with a specialist through Ulta.com during posted support hours.

    What are Ulta Beauty customer service hours?

    Ulta lists phone and chat support as available 7 AM-11 PM CT, 7 days a week.

    What is Ulta’s return policy?

    Ulta says most new or gently used products can be returned within 30 days of the original purchase date for a refund to the original form of payment, subject to restrictions. Returns from 31-60 days are generally eligible for merchandise credit.

    Where do I mail an Ulta.com return?

    Mail returns should be sent by ground-only method to Ulta.com Return Center, 925 Belle Lane, Bolingbrook, IL 60490. Include the order confirmation email or return documentation and use a traceable shipping method.

    How long do Ulta mail returns take?

    Ulta says refunds are processed within 30 business days after the product is received at the distribution center. Credit card or bank card refunds may take 7-10 additional days after the refund email is sent.

    Who do I call for the Ulta Beauty Rewards Credit Card?

    For the Ulta Beauty Rewards Mastercard, call Comenity Capital Bank at 1-866-257-9195. For the Ulta Beauty Rewards Credit Card, call 1-866-254-9971. TDD/TTY support is available at 1-888-819-1918.

    Can I return Ulta Beauty at Target purchases to an Ulta store?

    No. Ulta says products purchased at Ulta Beauty at Target are not eligible for return, exchange, or merchandise credit in Ulta Beauty stores.

    Can CustomerServiceNumbers.com process my Ulta return or fix my Rewards account?

    No. CustomerServiceNumbers.com is an independent information and review website. We cannot access Ulta accounts, process returns, issue refunds, replace gift cards, adjust Rewards points, change orders, handle credit-card payments, or contact Ulta on your behalf.

    Related Customer Service Numbers Pages

    Related Consumer Resources

    • Ulta Corporate Office Headquarters – Find Ulta Beauty corporate office contact details and complaint discussion.
    • ChargeOnMyCard.com – Research unfamiliar beauty, retail, Comenity, Afterpay, Klarna, PayPal, Venmo, gift-card, or delivery charges.
    • ThinkItsAScam.com – Learn how to spot fake beauty websites, fake coupons, fake support numbers, phishing emails, and gift card scams.
    • ZeroStars.org – Read and share customer complaint experiences.
    • CSNDB.com – Find chat, text, and alternative support options.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has been helping consumers find customer service information since 2004. CSN focuses on customer contact details, complaint paths, review experiences, and practical steps customers can take before contacting a company. This page is independent and is not affiliated with Ulta Beauty, Inc., Ulta Salon, Cosmetics & Fragrance, Inc., Comenity Capital Bank, Bread Financial, Target, TikTok, DoorDash, Instacart, or Uber Eats.

    Share Your Ulta Beauty Customer Service Experience

    Have you contacted Ulta Beauty about an online order, store purchase, missing package, damaged item, return, refund, Rewards points, credit card, gift card, coupon, salon service, store pickup, same-day delivery, Marketplace order, TikTok Shop purchase, or customer service response time? Share your experience below to help other shoppers understand how Ulta Beauty handles support requests.

    Customer Service Numbers Disclaimer

    CustomerServiceNumbers.com is not associated with Ulta Beauty, Inc., Ulta Salon, Cosmetics & Fragrance, Inc., Comenity Capital Bank, Bread Financial, Target, TikTok, DoorDash, Instacart, or Uber Eats. This page is provided for informational and review purposes only. Contact information, return policies, Rewards terms, credit-card contacts, coupon exclusions, shipping rules, salon policies, store services, and support hours may change. Always verify important details directly with Ulta Beauty, Comenity Capital Bank, Target, TikTok, or the relevant delivery/payment provider before making purchases, returns, payments, or account decisions.

  • Reach Olay Customer Service – Reviews And Complaints

    Before purchasing Olay products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Olay, formerly known as Oil of Olay, is a popular skincare brand owned by Procter & Gamble, offering a wide range of products, including moisturizers, cleansers, and anti-aging treatments.

    How to Contact Olay

    You can reach customer service using the following details:

    • Phone Number: 1-800-285-5170
    • Email Support: Olay offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 6 PM ET
    • Corporate Address: Olay, a division of Procter & Gamble, 1 Procter & Gamble Plaza, Cincinnati, OH 45202
    • Website: https://www.olay.com/

    Olay Customer Support Reviews and Complaints

    When considering purchasing their products, it’s helpful to review their customer service feedback. Olay competes with other skincare brands like Kiehl’s, Neutrogena, L’Oréal, and Clinique. Customer reviews often highlight the effectiveness, product variety, and customer service provided by the company, particularly for those seeking affordable and accessible skincare solutions. However, some complaints focus on issues related to customer service, product availability, and skin reactions.
    Comparing Olay with other skincare brands can help you determine which offers the best products, pricing, and customer support for your skincare needs.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with Olay. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Palm Beach Tan Customer Service, Cancellation and Billing

    Palm Beach Tan customer service can help with membership cancellation, recurring billing, Stay & Save requests, refunds, salon complaints, MyPBT access and equipment problems. Palm Beach Tan uses different Customer Care numbers in different states and markets, so the official telephone directory or contact form is more reliable than an old nationwide number.

    How to Contact Palm Beach Tan Customer Service

    Palm Beach Tan does not currently publish one universal nationwide Customer Care number or one companywide live-agent schedule. Confirm the correct number for the state or market through the official directory. Local salon hours also vary.

    Best Palm Beach Tan Support Route by Issue

    • Cancel a membership: Visit a salon where you are a member before the monthly deadline and obtain written confirmation.
    • California cancellation: Use the Palm Beach Tan contact form if online cancellation is preferred.
    • Stay & Save request: Submit the online request before the published deadline or visit the salon.
    • Unexpected membership charge: Contact the salon and submit a Membership Billing Question through Customer Care.
    • Refund request: Use the Refund Request option on the official contact form.
    • Equipment unavailable or out of service: Speak with the salon manager about an alternative unit, rescheduling or an account review.
    • Employee or salon complaint: Ask for the salon manager and submit a Customer Service Question through the contact form.
    • MyPBT login or account problem: Use MyPBT and contact the salon or Customer Care if account information is incorrect.
    • Product return: Return the product promptly to the salon and request a manager or assistant manager.
    • Possible injury or medical reaction: Stop the session and obtain appropriate medical care rather than waiting for a billing or customer-service response.

    Information to Have Before Contacting Palm Beach Tan

    • Member name
    • Telephone number and email connected with the account
    • Home salon and membership market
    • Membership level
    • Membership start date
    • Date of the cancellation or Stay & Save request
    • Signed cancellation form or confirmation
    • Dates and amounts of disputed charges
    • Last four digits of the payment method
    • Salon location and employee or manager title
    • Equipment type involved
    • Receipt for a product or single session
    • Previous Customer Care submission or reference
    • A concise description of the requested resolution
    Do not publicly post complete payment information, membership documents, home addresses, birth dates, driver’s-license information or private health details.

    How to Cancel a Palm Beach Tan Membership

    Palm Beach Tan’s current FAQ generally directs members to cancel by visiting a Palm Beach Tan salon where they are a member.
    1. Review the membership agreement and current account status.
    2. Visit the appropriate salon before the cancellation deadline.
    3. State clearly that you are cancelling the recurring membership rather than placing it on Stay & Save.
    4. Complete and sign any required cancellation form.
    5. Request a copy, receipt or written confirmation.
    6. Ask for the effective cancellation date.
    7. Confirm whether another monthly payment is scheduled.
    8. Check the next bank or card statement.
    The official deadline for an in-store cancellation affecting the upcoming month is generally the 25th. A cancellation submitted after the deadline may not prevent the next automatic draft. California members are specifically offered an online cancellation option through Palm Beach Tan’s official contact form. Members in other states should follow their signed agreement, current local procedure and applicable state law.

    Keep Proof of Your Cancellation

    Retain:
    • The signed cancellation form
    • Email or contact-form confirmation
    • The date and salon location
    • The manager or employee title
    • Account screenshots
    • Bank or card statements
    • Any promised refund or adjustment
    Removing a card, deleting an app, stopping tanning or allowing a payment method to expire does not by itself prove that the membership was cancelled.

    Palm Beach Tan Automatic Billing

    Palm Beach Tan states that automatic membership billing takes place on the first day of every month. If the first falls on a weekend or holiday, the payment may process on the following business day. The regular draft date cannot be changed. A member who needs to cancel, freeze or change the account should complete the applicable request before the published monthly deadline. Review each new membership agreement for:
    • Monthly price
    • Enrollment or startup fees
    • Automatic-renewal language
    • Cancellation deadline
    • Stay & Save charges
    • Late or returned-payment terms
    • Premier Rewards benefits
    • Salon or market restrictions

    Changing Your Billing Information

    MyPBT provides account and billing tools, while Palm Beach Tan’s FAQ also directs members to their local salon for certain payment-account changes. After changing a payment method:
    • Confirm that the correct membership account was updated.
    • Ask when the change becomes effective.
    • Check for an outstanding balance.
    • Save the confirmation.
    • Review the next scheduled draft.
    Changing a payment method is not the same as cancelling the membership.

    Palm Beach Tan Stay & Save

    Stay & Save places a membership on a reduced-fee freeze rather than ending it. The program generally:
    • Preserves the member’s current monthly membership rate.
    • Preserves Premier status.
    • Charges a reduced monthly fee.
    • Converts that fee into Tan Dollars on the in-store account.
    • Allows discounted tanning sessions while the account is frozen.
    • Allows reactivation without a new startup or enrollment fee.
    Tan Dollars earned through Stay & Save are nonrefundable and cannot be used to pay monthly drafts.

    Stay & Save Deadlines

    The current deadline for an online Stay & Save request is generally the 23rd of the month. Other account changes are generally due by the 25th. Before submitting a freeze request, ask:
    • What monthly fee will be charged?
    • When does the freeze begin?
    • How are Tan Dollars issued?
    • Do Tan Dollars expire?
    • What tanning services remain available?
    • How is the membership reactivated?
    • Will reactivation generate a prorated charge?
    Save the confirmation and verify that the regular membership draft has been replaced by the correct Stay & Save charge.

    Cancellation Versus Stay & Save

    Cancellation and Stay & Save have different effects.
    • Cancellation: Ends the active recurring membership after the applicable effective date. Premier Rewards status ends, and benefits may restart from zero if a new membership is later activated.
    • Stay & Save: Keeps the account open at a reduced monthly charge and preserves the membership rate and Premier status.
    Read the form before signing. A customer who wants billing to end should not accept a freeze unless that is the intended choice.

    Palm Beach Tan 30-Day Money-Back Guarantee

    Palm Beach Tan’s FAQ says a member who cancels within 30 days of purchase may qualify for a refund under its published money-back guarantee. The refund is generally calculated as:
    • The amount paid for the membership
    • Minus the value of tanning sessions already used
    • With used sessions calculated at the lowest applicable single-session rate based on the time and number of sessions
    Palm Beach Tan says an eligible refund is issued within 15 business days. Eligibility can depend on the membership agreement, location, purchase type and prior usage. Ask for the written refund calculation and expected payment method.

    Refund Request Documentation

    For a membership or session refund request, provide:
    • Membership start date
    • Salon location
    • Membership level
    • Amount paid
    • Sessions used
    • Cancellation date
    • Reason for the request
    • Receipt or bank statement
    • Written cancellation confirmation
    Ask whether the refund will return to the original payment method or be provided another way. Keep the support confirmation until the credit posts.

    Billing After a Palm Beach Tan Cancellation

    If another charge appears after cancellation:
    1. Confirm whether the charge was pending before the cancellation became effective.
    2. Compare the request date with the 25th-of-the-month deadline.
    3. Review the signed membership and cancellation forms.
    4. Contact the salon manager.
    5. Submit a Membership Billing Question through Customer Care.
    6. Attach or reference the cancellation confirmation.
    7. Request a written explanation and adjustment decision.
    8. Check subsequent statements for additional charges.
    If documented cancellation attempts do not stop recurring charges, contact the bank or card issuer and follow its billing-dispute procedure. Keep all cancellation and support records.

    Unfamiliar Palm Beach Tan Charges

    Before reporting an unfamiliar transaction, compare it with:
    • A regular monthly membership draft
    • A Stay & Save charge
    • A prorated reactivation charge
    • A product purchase
    • A membership upgrade
    • A spray-tan or sunbed session
    • A purchase by another household member
    • A delayed or resubmitted payment
    Contact the salon and Customer Care for an itemized explanation. Notify the payment provider promptly if a completed transaction remains unauthorized.

    Palm Beach Tan Lotion Returns

    The published policy generally requires tanning or skincare lotion to be returned within seven days of purchase. The product must normally:
    • Be at least three-quarters full
    • Be returned to Palm Beach Tan
    • Be reviewed by a manager or assistant manager
    The available remedy is generally in-store credit through a membership upgrade, another retail product or a sunless spray session of equal value. Sample packets are not eligible for a cash refund or in-store credit. Keep the receipt and do not discard the container if the complaint involves a possible product defect or reaction.

    Equipment Downtime and Long Waits

    If a spray-tan booth, Versa unit, sunbed or other service is unavailable:
    • Ask whether the equipment is temporarily or indefinitely out of service.
    • Ask whether another unit or salon can provide the purchased service.
    • Request an estimated repair or return-to-service date.
    • Ask whether an appointment can be rescheduled.
    • Ask the manager whether a credit or account review is available.
    • Document repeated outages and wait times.
    • Submit a Customer Care complaint if the local salon does not address an ongoing problem.
    A membership does not necessarily guarantee that a specific machine will be available at a particular time, but repeated equipment problems should be documented and raised with management.

    How to Escalate a Salon or Employee Complaint

    1. Speak with the employee or salon manager involved.
    2. Explain the date, service and requested resolution.
    3. Ask that the concern be documented on the account.
    4. Use the official Customer Care contact form.
    5. Select Customer Service Questions, Billing Question, Refund Request or the most accurate category.
    6. Include a callback number when requesting management follow-up.
    7. Save the submitted form and any response.
    8. Use the current state or market Customer Care number if the issue remains unresolved.
    Palm Beach Tan says decision-makers generally return requested calls within 24–48 hours, Monday through Friday.

    Corporate-Owned and Franchised Palm Beach Tan Salons

    Some Palm Beach Tan locations are operated by Palm Beach Tan, while others are independently owned franchise businesses. This can affect:
    • The applicable Customer Care phone number
    • Membership prices
    • Local promotions
    • Management escalation
    • Available equipment
    • Salon hours
    • State-specific cancellation procedures
    Identify the exact salon and market when submitting a complaint. Corporate Customer Care may need to forward a concern to a franchise owner or regional representative.

    MyPBT Account Help

    MyPBT allows members to review or manage features such as:
    • Membership status
    • Premier Rewards offers
    • Tan Dollars balance
    • Billing information
    • Next available tanning time
    • Salon promotions
    If MyPBT shows the wrong membership, salon, billing details or rewards:
    1. Confirm the email and phone number used at the salon.
    2. Sign out and sign back in.
    3. Check whether duplicate member profiles exist.
    4. Contact the home salon.
    5. Submit an account-information request through Customer Care.

    Indoor Sunbed Tanning Health and Eye Safety

    Indoor sunbeds expose users to ultraviolet radiation. The CDC advises avoiding artificial UV exposure from tanning beds and sunlamps because UV radiation can damage skin cells and increase the risk of skin cancer, eye injury, burns and premature skin aging. FDA guidance says tanning devices should include an exposure schedule, timer, emergency stop control and protective goggles. Before using a sunbed:
    • Read the equipment warnings and exposure schedule.
    • Wear properly fitting protective eyewear.
    • Do not exceed the recommended session time.
    • Do not combine multiple UV sessions to compensate for a missed appointment.
    • Ask a doctor or pharmacist whether medications increase UV sensitivity.
    • Do not tan over open wounds or unexplained skin lesions.
    • Stop immediately if the equipment, timer or emergency control is not working properly.
    FDA guidance advises people under 18, people who burn easily, people with a personal or family history of skin cancer, and people taking photosensitizing medication not to use tanning beds or lamps. State age restrictions may also apply. A tan is a sign of UV injury and does not provide meaningful protection against future sunburn or skin damage.

    Sunburn or Other Reaction After Tanning

    Stop further UV exposure if the skin becomes painful, unusually warm, red, blistered or otherwise irritated. Seek prompt medical attention for severe blistering, fever, chills, fainting, breathing difficulty, eye pain, vision changes or another serious reaction. Customer service and refund requests should not delay necessary medical care. Report the equipment, session time, salon, date and symptoms to the salon manager and keep any medical or product documentation privately.

    Spray-Tan Safety

    Many sunless spray-tan products use dihydroxyacetone, or DHA. FDA permits DHA for external application but advises preventing exposure to the eyes, eye area, lips, nose, mucous membranes and airways. Before entering a spray booth, ask:
    • How will the eyes and surrounding area be protected?
    • How will the lips and nose be protected?
    • How will inhalation or ingestion be prevented?
    • What ingredients are used?
    • What should be done if coughing, dizziness or irritation occurs?
    Most sunless tanning products do not provide sun protection unless they are specifically labeled with an SPF. A spray tan should not be treated as sunscreen.

    Privacy and Account Information

    Palm Beach Tan’s privacy policy states that its systems may collect information including contact details, birth date, geolocation, membership activity, skin type, eye color and transaction information. Use the official privacy form or current privacy contact for:
    • Access requests
    • Correction requests
    • Deletion requests
    • State privacy-rights requests
    • Marketing opt-outs
    • Questions about account data
    Do not post skin-type information, identification, birth dates, complete membership records or private account screenshots in a public review.

    Membership and Payment Scam Warnings

    • Use PalmBeachTan.com, MyPBT and the official salon locator.
    • Verify the Customer Care number for the correct state or market.
    • Be cautious with old directories presenting one regional number as nationwide support.
    • Do not provide passwords, verification codes or complete payment-card details to an unexpected caller.
    • Do not allow an unknown support representative to remotely control a device.
    • A legitimate refund should not require gift cards, cryptocurrency, wire transfer or payment to an individual.
    • Do not publicly post membership agreements, cancellation forms, card information, home addresses, birth dates or private health details.
    • A review submitted here does not cancel a membership, freeze an account, request a refund or dispute a charge.

    Official Consumer Resources

    Palm Beach Tan Customer Service Reviews and Complaints

    CustomerServiceNumbers.com currently shows one visible Palm Beach Tan review with an overall rating of 3.0 out of 5. The February 2016 reviewer reported that a Versa spray-tan unit was repeatedly unavailable and described a long wait because only one machine was working. This single older review is not enough to establish current companywide trends. Newer reviews can help readers understand membership cancellation, billing, Stay & Save, refunds, salon management, equipment availability, product returns and Customer Care experiences.

    Why Trust CustomerServiceNumbers.com?

    CustomerServiceNumbers.com has helped consumers locate customer-service information and share company reviews since 2004. We independently organize support contacts, cancellation guidance, billing information, complaint routes and consumer-safety resources. We are not owned by Palm Beach Tan, Palm Beach Tan franchisees, MyPBT, any salon operator, tanning-equipment manufacturer, skincare company, payment processor or government agency.

    Share Your Palm Beach Tan Customer Service Experience

    Have you contacted Palm Beach Tan about a membership cancellation, recurring charge, Stay & Save request, refund, equipment outage, MyPBT problem, product return or salon complaint? Leave a factual review below and explain which support route you used, how long the process took and whether the issue was resolved. Comments are moderated. Do not include membership numbers, payment information, signed contracts, birth dates, driver’s-license information, home addresses, private telephone numbers, email addresses, health information or names of individual employees. Last Updated: July 11, 2026

    Customer Service Information Disclaimer

    CustomerServiceNumbers.com is not affiliated with Palm Beach Tan, Palm Beach Tan franchisees, MyPBT, any salon operator, tanning-equipment manufacturer, skincare company, payment processor or government agency. Palm Beach Tan does not provide customer support through this website. Membership prices, billing dates, cancellation methods, refund eligibility, Stay & Save terms, salon ownership, phone numbers, equipment availability and state tanning regulations can change. Review the current membership agreement and official Palm Beach Tan policies for controlling terms. This page cannot cancel or freeze a membership, stop a draft, issue a refund, diagnose a skin reaction, determine whether tanning is medically appropriate or replace emergency care. It is not medical, dermatological, legal, financial, privacy, product-safety or payment-dispute advice.
  • Reach Hydroxatone Customer Service – Reviews And Complaints

    Before purchasing Hydroxatone skincare products, it’s important to be aware of Hydroxatone’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    Hydroxatone Customer Service Reviews and Complaints

    When considering purchasing skincare products from Hydroxatone, it’s helpful to review Hydroxatone customer service reviews and complaints. Hydroxatone is a skincare brand known for its anti-aging products, including creams, serums, and treatments designed to reduce the appearance of fine lines, wrinkles, and other signs of aging. The company has received various feedback from customers regarding their experience and service. Reviews often highlight the effectiveness of the products, the quality of the ingredients, and the ease of ordering online, while some complaints focus on issues like product returns, auto-ship subscriptions, and customer support responsiveness. Comparing Hydroxatone with competitors like L’Oréal, Olay, and Neutrogena can provide a broader perspective on customer service experiences in the skincare industry.

    How to Contact Hydroxatone

    To contact Hydroxatone, you can use the following information:

    • General Customer Service Phone Number: 1-800-672-2259
    • Email Support: Hydroxatone offers support through their online contact form or via email at customercare@hydroxatone.com
    • Customer Service Hours: Monday – Friday, 9 AM – 9 PM ET; Saturday – Sunday, 9 AM – 6 PM ET
    • Corporate Office Address: Hydroxatone, a brand of Atlantic Coast Brands, 499 Washington Blvd., Jersey City, NJ 07310
    • Website: www.hydroxatone.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing skincare products from Hydroxatone.

    Note: This website listing is not associated with Hydroxatone or Atlantic Coast Brands. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Hydroxatone does not provide support services directly through this website. For any questions or concerns about Hydroxatone products or services, contact their customer service representative directly.

  • Philips Sonicare Customer Service – Complaints And Reviews

    Before purchasing Philips Sonicare products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Philips Sonicare is a leading brand in oral care, offering electric toothbrushes, toothbrush heads, and accessories designed to promote better oral health.

    How to Contact Philips Sonicare

    You can reach Philips Sonicare customer service using the following details:

    • Phone Number: 1-800-682-7664
    • Email Support: Philips Sonicare offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Saturday, 9 AM – 9 PM ET
    • Corporate Address: Philips Consumer Lifestyle, 3000 Minuteman Road, Andover, MA 01810
    • Website: https://www.usa.philips.com/c-m-pe/philips-sonicare

    Philips Sonicare Customer Support Reviews and Complaints

    When considering purchasing Philips Sonicare products, it’s helpful to review their customer service feedback. Philips Sonicare competes with other oral care brands like RotaDent, Oral-B, Colgate, and Waterpik. Customer reviews often highlight the effectiveness, technology, and customer service provided by Philips Sonicare, particularly for those seeking advanced and convenient oral care solutions. However, some complaints focus on issues related to customer service, product longevity, and replacement parts.
    Comparing Philips Sonicare with other oral care brands can help you determine which offers the best products, pricing, and customer support for your dental hygiene needs. Products are available at Amazon, Walmart, Costco, and Target.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review.

    Note: This website listing is not associated with Philips Sonicare. The information and the reviews are a service provided by CustomerServiceNumbers.com.

  • Reach Almay Customer Service – Reviews And Complaints

    Before purchasing beauty products from Almay Cosmetics, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Almay is known for offering hypoallergenic and dermatologist-tested cosmetics, making it a popular choice for those with sensitive skin.

    How to Contact Almay Cosmetics

    You can reach Almay customer service using the following details:

    • Phone Number: 1-800-992-5629
    • Email Support: Almay offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 8 AM – 6 PM ET
    • Corporate Address: Almay Cosmetics, Revlon Consumer Products Corporation, 1 New York Plaza, New York, NY 10004
    • Website: https://www.almay.com

    Almay Cosmetics Customer Support Reviews and Complaints

    When considering purchasing beauty products from Almay, it’s helpful to review their customer service feedback. Almay competes with other cosmetic brands like Neutrogena, Clinique, BareMinerals, and Physicians Formula. Customer reviews often highlight the gentle formulas and the suitability of Almay products for sensitive skin. However, some complaints focus on product availability, color selection, and customer service response times.

    Almay has built a reputation for creating makeup that is both high-quality and gentle on the skin. Their products are often recommended by dermatologists and are popular among consumers who prioritize clean, hypoallergenic beauty options. Almay’s commitment to cruelty-free practices and the use of sustainable packaging are additional factors that appeal to environmentally conscious customers.

    Comparing Almay with competitors like Neutrogena, Clinique, BareMinerals, and Physicians Formula can provide a broader perspective on the beauty industry. By evaluating customer reviews and complaints, you can make a more informed decision about whether Almay is the right choice for your beauty needs.

    Other companies in the beauty industry include Elf Cosmetics, Keranique, Lancome, and CoverGirl.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Almay.

    Note: This website listing is not associated with Almay. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Almay does not provide support services directly through this website. For any questions or concerns about Almay products or services, contact their customer service representative directly.

  • Reach Charmin Customer Service – Reviews And Complaints

    Before purchasing Charmin products for your household needs, it’s important to be aware of Charmin’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    Charmin Customer Service Reviews and Complaints

    When considering purchasing Charmin toilet paper and related products, it’s helpful to review Charmin customer service reviews and complaints. Charmin is a well-known brand offering a variety of toilet paper options that are marketed for their softness and strength. The company has received various feedback from customers regarding their support and service. Reviews often highlight the quality and comfort of Charmin products, the value for money, and the wide availability of the brand, while some complaints focus on issues like product availability during high-demand periods, packaging concerns, and customer support responsiveness. Comparing Charmin with competitors like Cottonelle, Angel Soft, and Quilted Northern can provide a broader perspective on customer service experiences in the household paper products industry. Charmin products are available at Publix, CVS, Walgreens, and Walmart.

    How to Contact Charmin

    To contact Charmin, you can use the following information:

    • General Customer Service Phone Number: 1-800-777-1410
    • Email Support: Charmin primarily offers support through their online contact form on the website.
    • Customer Service Hours: Monday – Friday, 9 AM – 6 PM ET
    • Corporate Office Address: Charmin, a Procter & Gamble brand, 1 Procter & Gamble Plaza, Cincinnati, OH 45202
    • Website: www.charmin.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Charmin products for your household needs.

    Note: This website listing is not associated with Charmin or Procter & Gamble. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Charmin does not provide support services directly through this website. For any questions or concerns about Charmin products, contact their customer service representative directly.

  • Reach CoverGirl Customer Service – Reviews

    Before purchasing CoverGirl products, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. CoverGirl is a popular cosmetics brand offering a wide range of makeup products, including foundation, mascara, and lipstick.

    How to Contact CoverGirl

    You can reach Cover Girl customer service using the following details:

    • Phone Number: 1-800-426-8374
    • Email Support: CoverGirl offers support through their online contact form available on their website.
    • Customer Service Hours: Monday – Friday, 9 AM – 6 PM ET
    • Corporate Address: Coty Inc. (CoverGirl), 350 Fifth Avenue, New York, NY 10118
    • Website: https://www.covergirl.com/

    CoverGirl Customer Support Reviews and Complaints

    When considering purchasing Cover Girl products, it’s helpful to review their customer service feedback. Cover Girl competes with other cosmetics brands like Maybelline, Revlon, and L’Oréal. Customer reviews often highlight the quality, variety, and affordability of CoverGirl’s makeup products. However, some complaints focus on issues related to product availability, customer service responsiveness, and packaging.
    Comparing CoverGirl with other cosmetics brands can help you determine which company offers the best products, pricing, and customer support for your beauty needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your next makeup purchase.

    Customer Service Numbers Disclaimer

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing CoverGirl products.

    Note: This website listing is not associated with CoverGirl. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    CoverGirl does not provide support services directly through this website. For any questions or concerns about CoverGirl products or services, contact their customer service representative directly.

  • Reach Gillette Customer Service – Reviews And Complaints

    Before purchasing Gillette products for your shaving and grooming needs, it’s important to be aware of Gillette’s customer service, including the contact information, reviews, ratings, and complaints listed below.

    Gillette Customer Service Reviews and Complaints

    When considering purchasing Gillette razors, shaving creams, or other grooming products, it’s helpful to review Gillette customer service reviews and complaints. Gillette is a leading brand in the shaving and grooming industry, known for its high-quality razors, blades, and other personal care products. The company has received various feedback from customers regarding their support and service. Reviews often highlight the effectiveness and comfort of Gillette products, the innovation in razor technology, and the availability of products in stores and online, while some complaints focus on issues like product pricing, blade longevity, and customer support responsiveness. Comparing Gillette with competitors like Schick, Harry’s, and Dollar Shave Club can provide a broader perspective on customer service experiences in the grooming industry. Gillette products are available at CVS, Walgreens, Walmart, and Target.

    How to Contact Gillette

    To contact Gillette, you can use the following information:

    • General Customer Service Phone Number: 1-800-445-5388
    • Product Support and Inquiries: 1-800-445-5388 (same number, select appropriate option)
    • Customer Service Hours: Monday – Friday, 9 AM – 6 PM ET
    • Corporate Office Address: Gillette, a subsidiary of Procter & Gamble, 1 Gillette Park, Boston, MA 02127
    • Website: www.gillette.com

    At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing Gillette products for your shaving and grooming needs.

    Note: This website listing is not associated with Gillette or Procter & Gamble. The information and the reviews are a service provided by CustomerServiceNumbers.com.

    Gillette does not provide support services directly through this website. For any questions or concerns about Gillette products, contact their customer service representative directly.