Additional Info

Share


DirecTV Phone Number



 

Description


DirecTV® Customer Service Phone Number:

1-800-824-9081

Direct TV is a Satellite TV Provider in the U.S.A. They provide multiple HD channels to viewers..

DirecTV Corporate Office Headquarters
2230 East Imperial Highway
El Segundo, CA 90245
Corporate Phone Number: 1-310-964-5000
Customer Service Phone Number: 1-800-531-5000
TTY: 1-800-779-4388
Sales: 1-888-777-2454

Phone Number

Phone Hint
1-800-824-9081 Dont press or say anything.
 

Comments

 out of  based on 676 reviews.
Sort by:  NewestMost ViewedOldest
4/19/2017 DirecTV - direct tv refuses to properly address a refund
direct tv refuses to properly address a refund problem of $273.00 plus by constantly telling me that the refund has been processed and case is closed. But I never received the refund. They send me to Citibank who does not know what I am talking about. To even reach a live Citibank person, i need to enter a 16 digit number which i do not have.
I cannot see any solution other than small claims court.
Direct tv customer service is of no help at all

my account number was 24599212

Mel Read More
4/13/2017 DirecTV - I have never had Direct TV and I don't know how
I have never had Direct TV and I don't know how they got my card numbers, but they did, and the withdrew $450.18 from my SS. I only get less then $1000 a month. I can not pay rent , elec. phone, insurance and groceries because of these thieves. I have turned them into US Bank Fraud and Dispute. but that doesn't help now with so much to pay into everything. I'm 82 yr. and I can't go out and get work.
What ever you people do, DO NOT LET these crooks get their hooks into you or your family.

Marilyn Read More
4/4/2017 DirecTV - I thought I was the only one discussed with
I thought I was the only one discussed with DirecTV and AT&T. I have been fighting with them for 5 weeks. I was lied to by ATT and told I could get Uverse. I asked 2 or 3 times if he was sure I could get it in this rural area. He assured me I could. When the tech came to install it, he said I was too far away. I have been a DirecTV customer since 1995. In 1999 they did not offer local network channels so I had a waiver for the east and west coast. When the order for the Uverse was closed, they turned my TV off. I called them and got it turned back on, but it was a different package than my old one and No east and west coast. After fighting with them for weeks, I finally got my old package back. Now they are telling me I can not have the local networks because it was not in my old pkg and it is not offered any more. More calling and fighting, they said they would send for a waiver and let me know but it may take up to 45 days. I called on April 1 and they said they had not heard, but would send a follow up and tell them why I needed the waiver. I called today and they told me it had been denied on Feb 28. I am going to call the local stations myself and see if they will give me a waiver.

As others in the prior post have said, when ATT bought DirecTV I said they were going to really mess DirecTV up. Our landlines in this rural area are horrible. They go out all the time for 3 or 4 days and cell phones don't work in this rural area. Sorry for this long post, but thanks for letting me vent as I am so fed up with them.

Marilyn Read More
4/1/2017 DirecTV - Thought it was great at the beginning. However,
Thought it was great at the beginning. However, had a new roof installed on my house and they had to take the dish down and put it back up.; My roofer told me to call Direct TV and have them reconnect it, however, it took many phone call and arguments to finally talk to a supervisor who had someone out in three days. However,l was without service for over a week

Things went well for a while. Then I had TV service last night Friday, March 30. This morning I had no service and was informed that there was no server connection. We had no heavy wind or rain last night so there is no reason for interruption of service. Tried three numbers and got the same runaround as I did the last time. Am done with this and am terminating this service if I can get to talk to someone with a brain.

Anna Read More
3/27/2017 DirecTV - About a month ago, I completed a disconnect
About a month ago, I completed a disconnect transaction. At that time, I was told to send the three receivers we have back to your company via a prepaid FEDEX BOX RECOVERY KIT THAT YOU WOULD MAIL TO US. As of 3/27/17 we have not received said kits. PLEASE SEND THEM TO US ASAP AS WE DO NOT HAVE ROOM TO STORE THEM.

FELIX ROQUEMORE, 709 DEBORAH CT. MANSFIELD, OH 44904

Felix Read More
3/26/2017 DirecTV - I have numerous times called Direct today, to
I have numerous times called Direct today, to change password to no avail.
Then Stupidly tried to pay bill that started at 9:23 p.m. And took to 10:23. To get this processed.
Stupid me asked if I could have confirmation number,
Waiting numerous minutes I said forget it jJake have no idea how to give confirmation .
Your Phone people suck and have none, no Customer service idea,
They read a script very well,
Can not respond to any open question out old dialogue
Will not be with you within next few Months

Sean Read More
3/23/2017 on December 23, 2016, I called Directv re my bill.
on December 23, 2016, I called Directv re my bill. ..charge was $51.99. The agent I talked to said starting with my next bill, my charge would be $21.99 for 12 months. That bill for 12/13/16 - 0/12/17 was for $21.99. The next bill I received was for $23.99, the bill I received today is for $25.66. When I called Directv after about an hour and a transfer, I was told that I would get $24.00 credit for the rest of 2017 - ($2.00) off each bill and would be paying $23.99 a month. That isn't $21.99 but better than nothing, if Directv keeps their word.

Carol Read More
3/23/2017 DirecTV - Someone opened an account in my dead father's
Someone opened an account in my dead father's name. We contacted the fraud division of Direct TV. Two people, on two different dates and calls, in the fraud division said that they would send us paperwork to complete so that we could find out who opened this account. The third call to the Fraud Department was made from our Police Department. This person said that we would have to complete paperwork that was being sent to us so that we could give to Police Department to get a subpoena for the information. Now, today, I have called the fraud department again to see where this paperwork has gone. Today, I got a man on the line that explained to me in an extremely rude and hateful tone, that there was no paperwork and that he didn't have time to cater to every little police department or every little fraudulent claim. He was so pompous and rude! So for two hours I called the Corporate Office of Direct TV and have now talked with three different people because I keep getting hung up on. They are very nice but absolutely no help. I have now been given another number to call. I do not have Direct TV Service and am extremely happy that I DO NOT! I will not and will be happy to explain to anyone that asks about TV Service and dealing with Direct TV is a feat in futility and that they will be on the telephone for a very long time!

Terri Read More
3/22/2017 I have been a customer of Directv for 16 years and
I have been a customer of Directv for 16 years and I was very happy with the service and product but not anymore, ATT has destroyed that! My receivers are old, one went out in November of last year and I called they said it would cost $20.00 to ship a new one, I said I could have purchased 10 or more by now with the amount you have charged me to use it over the 16 years, I had to get a dig in! Got the new receiver no remote included, set it up but still had trouble getting everything to work together, so I called again and like everyone knows your on the phone forever until you finally get connected to a live person and then push around until you get to the right person. They said they would send out a tech, I said okay. The tech came and was here for about 2 hours, updated my satellite connection, asked for the right remote, I had an old black one. I said I only have the one for my living room, I have to use that one now for both rooms, it's a pain in the ass! I was shocked when my bill came the charged me $60 for the service call. Another long call to finally get to Retention Specialist, told her I was NEVER informed that I would be charged for the service call or I would not have done it because other than the needed work on the roof nothing changed on the TV except that I only have 1 remote now! They did remove that charge on the next months bill. Fast froward to February, My OLD tivo stopped working, had to pay another $20 for shipment, I asked for a remote to be included with the shipment, she said she couldn't do that but I could order one and pay more shipping, NO, you get enough of my money every month! The new receiver came with a warning that it may cause CANCER...just what we want in our homes, right! You could see the tape that held the remote they removed from the box before shipment, cheap ATT! Last night my receiver had a software update and I lost all of the guide on 1 TV, so now I have to make that dreaded call again, I have also had the horrid pixels, occasionally, that others complained about. I LOVED my old Directv but ATT has ruined that wonderful relationship!

Breezyshores Read More
3/15/2017 DirecTV - Please cancel my scheduled account
Please cancel my scheduled account which was to be set up Sat. Mar 18 am. 2017 Order #DS17643786


William Komejan Read More
3/11/2017 Yes Directv do Sucks! I'm without service that
Yes Directv do Sucks! I'm without service that I've paid for and can't get an technician to come out or they are so-called book for four days all ready! I wish the original owner never sold the company to AT&T. I've been an customer since 2004 and it stinks!- Steve

Steve Read More
2/28/2017 DirecTV - BACK IN JUNE 2016 DIRECT TV EMAILED ME WHICH SAID
BACK IN JUNE 2016 DIRECT TV EMAILED ME WHICH SAID IF YOU DON'T AGREE TO OUR NEW CONTRACT CALL US AND SO WE CAN DROP YOU. SO, I CALLED THEM AND SAID I DO NOT AGREE, DROP ME. HOWEVER, THEIR REPRESENTATIVE CALLED ME AND HE AGREED TO $35.00 PER MONTH. I AGREED BUT I KEEP GETTING BILLS FOR 91.00 OR MORE. NOTHING ADDS UP?

WILLIAM Read More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):

Date Rating Comment