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DirecTV

 

Description

Direct TV Satellite TV Provider.

 

Telephone Number

Phone Hint
800-824-9081 Dont press or say anything.
 
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Comments

Date Comment
7/30/2010 i had tv problem and call directv for help i had left 7 message know return my call. why? they don't care is why what can we do if know answer you for service call? it joke with this company miss a payment and they will let you know about that very fast. it must be nice to do what you want when you want to
camaro9
7/21/2010 Customer service sucks. Was billed for additonal services and getting them off my bill was a nightmare. Isn't it against the law to charge for something you don't actually get??
Barry
7/20/2010 I have been a directv customer for the past 3 years. I haven't had any trouble with them until a little over a week ago when my dvr went out. Their customer service is HORRIBLE!!! I was lied to, hung up on, transferred a million times, told 5 different stories by 3 people, the list really could go on for days. It shouldn't take over a week for them to either fix their equipment or offer replacement equipment! I finally got my replacement receiver, which they charged me to ship to me, and it's still not hooked up correctly because when I called to activate it I got some woman who kept yawning in my ear and finally she told me I would receive a call back from someone in a different department in the next 2hrs. Lets just say I won't hold my breath!! I am going to find service elsewhere because it doesn't matter how many channels they offer if you can't get them or if customer service is so bad that nothing gets accomplished.
Sunshine
7/16/2010 I wanted to temporarily change my service from my permenant address to a temporary one.I called,and finally got a real person to talk to. I explained my request over and over then finally told him to forget it. He was so simple, I thought he would screw everything up.I really should have known better than to call I have had bad experiences with calling you folks before.I wont do it again until my contract is up.
Don
7/15/2010 there where very helpful
James
7/14/2010 I object strongly that Direct TV charges without permission $9.99 for the NFL Sunday Ticket To-Go-they give you an opportunity to call them and cancel the charge but you have to go through a maze of automation to get a live person to cancel what you never ordered-this all took 15 minutes of my time-I have been a Direct TV customer for many years with a monthly invoice of close to $200-you would think they would know how to treat customers better
Larry
7/14/2010 I have been a customer for 11 years. I agree with all who say that when it works it's great but if you need customer service....Good luck! they make it as hard as possible to speak with someone and an ordeal by design once you do. This company used to be highly rated for service but they have sunk to the level of the DMV! If they knew what that meant they wouldn't care - proof they ARE the DMV (dept of motor vehicles for the Directv people monitoring this blog).
westy
7/13/2010 My box went out ( of course 3 Days after the warranty was up!!!) They want $49.00 to send a tech out to see what is wrong with THIER equipment!!!! I asked how much it was to cancel my service???? $480.00!!!!!!!!!!!!!!!!!!!!! Unbelievable.. AVOID DIRECTV at all cost
Bubba
7/13/2010 My account has been closed for over 6 months and a very rude collection agency rep calls me tonight to advise I owe $96. This is totally unecessary and I am not a happy camper. Can't you keep your records straight?
Bob
7/12/2010 Directv bald face lies. They had a commercial that said they would work even in a hurricane. Haven't seen it for a while though. Hopefully someone called them on it. Our tv went out during showers. Just try to find a place to complain on their website. I already had Directv when they sent me spam. I found a customer service button, but click on it as I might, nothing came up. They are expensive too. Do your homework before deciding on them.
Karen
7/8/2010 I am having trouble with my box , it keeps kicking off and re- starting up, I guess these boxes are made to go out when the warranty is up so I will have to buy another box or rent one, this is my third box in less than a year, I can't afford to pay for something that should last at least a year! when it goes out it makes the television make a very loud noise that is so nerve killing it makes a person want to throw it out the window and go with dish network, or the cable company, and another thing, why is it every time I call them I get the run around, or even better than that try to go online and get help!! __________GOOD LUCK__________
Terance
7/6/2010 direct tv keeps double billing me for packages I cant believe the customer service this company has its unbelievable. I have spent housrs upon hours with this company. it makes me so mad
kyle
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