Redbox Phone Number



 

Description


Redbox® Customer Service Phone Number:

1-866-733-2693

Redbox places its red kiosks at select McDonald's fast-food outlets, supermarkets, and discount stores. Customers can rent movies at the automated kiosk for $1 per night.

Redbox USA Corporate
1 Tower Ln., Ste. 1200
Oakbrook Terrace, IL 60181 USA

Hours
6am to 3am 7 Days a Week

More Phone Numbers
Tech Support: 1-866-733-2693
Corporate Phone Number: 1-630-756-8000

Phone Number

PhoneHint
1-866-733-2693Review Needed Please Comment
 

Comments

 out of   based on 165 reviews.
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Date Rating Comment
8/22/2016 Redbox - I rented two movies left them in grocery cart went
I rented two movies left them in grocery cart went to the store next day they were not returned.called customer service. I was told I could not buy the movies I would have to pay 17 days of rentals then also buy the movie after that. what kind of customer service is that? I rent 10 to 15 movies a month. I will not ever rent a movie ffrom you again. I asked to speek to someone in the US but I guess you have no US employees that want to take care of US customers. thanks but no thanks type of company.Bruce Rufner DISGUSTED

BRUCE RUFNERRead More
4/7/2016 Redbox - I received the wrong movie at a kiosk and returned
I received the wrong movie at a kiosk and returned it immediately. I then tried to contact Red Box on their internet site at the customer service icon and nothing happened. I tried many times and the same result. What gives with this site? Is it common for it to be unreachable? I also re-rented the movie I wanted from the Kiosk B next to the one that gave me the wrong movie. I would like to get a credit for the extra $1.61 or a code for my next movie.

Ronald Read More
3/12/2016 Redbox - I HAVE BEEN ON THE PHONE FOR OVER 45 MINUTES AND
I HAVE BEEN ON THE PHONE FOR OVER 45 MINUTES AND NO ONE WILL ANSWER THE PHONE !!!! ALSO I RENTED A MOVIE IN MY LOCAL TOWN,AND SOMEONE SWITCH THE MOVIES TO ANOTHER REDBOX AT ,ANOTHER TOWN.THIS IS THE SECOND TIME ,I HAVE BEEN DONE THIS WAY FROM REDBOX. AND AS MANY MOVIES AS I RENT FROM THIS BOX,U NEVER GIVE ME ANY FREE MOVIES .ALSO AM NOT GOING TO GET ON YOUR FACEBOOK AND BEG FOR FREE MOVIES,LIKE THESE PEOPLE DO!!!!! SO I BETTER NOT BE CHARGED FOR THESE MOVIES!!


SandraRead More
2/7/2016 Redbox - I would like to see a Red Box placed at the Dollar General
I would like to see a Red Box placed at the Dollar General store at 3144 Christmasville rd Oakfield TN. This is a prime location to serve the many people in this area. Please do consider this request. Thank you

Shirley MeagherRead More
11/18/2015 Redbox customer service is great! - 5 Stars
Their customer service was great. I had received an email about an issue with my account and it was taken care of with no problems.

TibiRead More
11/17/2015 Charged three times on my card by Redbox but they explained it
I was charged three times on my card. When I called the number listed I waited for about 2 minutes then someone answered and explained to me why. One charge was just a reauthorization charge that I will be getting back. The lady was very polite and explained it all to me. I had no problem in getting through to someone.

KathyRead More
10/11/2015 Redbox - I can't get ahold of customer service!! They keep
I can't get ahold of customer service!! They keep me on the line to sell fish & 5 others her product I dont want, all the while my frustration grows only to be told a different number has been assigned to my area. Call that new number to also get nowhere & hung up on. I don't believe it is a redbox number since it asked if I was business government or residential. I've done this 3 times now for each & all I want to know is how to get a movie that plays. It is scratched & skips 30 min at one point & 15 in another before I turned it off. 45 min -105 total movie mins?? I don't want my $$ back I just want to let my daughter watch Cinderella

Frustrated MomRead More
8/25/2015 I have tried to open Redbox instant I can't
I have tried to open Redbox instant I cannot it wants me to sign an agreement and then cannot go in and see any movies. I am paid up, please fix this.

JeffRead More
7/31/2015 Redbox - App sucks too
App sucks too

Angelahood Read More
4/22/2015 NEVER use redbox again (PLEASE they are running a
NEVER use redbox again (PLEASE they are running a scam). They charge customers more money (twice) because they know that customers will let it go and not bother to call. Again, redbox is not worth it.

BritRead More
2/6/2015 I have enjoyed renting movies from redbox and how
I have enjoyed renting movies from redbox and how convenient they make it to do so. However, recently my credit card info was stolen and I received email notice that movies and games had been rented on the other side of the state in which I live, with my account and credit card. I had immediately contacted my bank and reported the illegal activity and had that credit card deactivated. I then contacted customer support at redbox to report the illegal activity as well. The customer support agent had a difficult time understanding the situation as her English was not too good. I then requested to speak with a supervisor. The supervisor barely spoke recognizable English as well, and was not open to explaining options to me nor seemed in assisting me. He merely repeated the policy that I would be responsible for any charges to my account, including any incurred should the videos/games that were illegally rented are not returned. He was not helpful in the least. I called redbox support again and managed to speak with someone who spoke better English and was able to understand the situation and offer assistance. However, the previous support agent had canceled my account which complicated the situation even more. The agents could offer me no reassurance that this would be resolved and continued to maintain that I would be responsible for this crime. Redbox needs to improve their customer support and put in place policies to address security issues and fraud. I had also requested a physical address so I could make contact in writing but was denied that information.

mikeRead More
2/5/2015 Redbox - Rating deserves ZERO stars, but I am not given
Rating deserves ZERO stars, but I am not given that option. As already clearly stated....many many many many many times here and elsewhere all over the internet......Redbox CHARGES YOU FOR MOVIES EVEN AFTER YOU RETURN THEM. This has been going on since they first opened. Many people must assume they are not charged and do not look at their bank statements.

Redbox UnuserRead More
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