Check N Go Customer Service – Complaints And Reviews

Before using Check N Go’s services, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Check N Go is a financial services company offering payday loans, installment loans, and check cashing services.

How to Contact Check N Go

You can reach Check N Go customer service using the following details:

  • Phone Number: 1-888-372-9329
  • Email Support: Check N Go offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8 AM – 8 PM ET; Saturday, 9 AM – 4 PM ET
  • Corporate Address: Check N Go, 7755 Montgomery Road, Suite 400, Cincinnati, OH 45236
  • Website: https://www.checkngo.com/

Check N Go Customer Support Reviews and Complaints

When considering using Check N Go’s services, it’s helpful to review their customer service feedback. Check N Go competes with other payday lenders like Advance America, Speedy Cash, and ACE Cash Express. Customer reviews often highlight the quick and easy loan application process at Check N Go. However, some complaints focus on issues related to customer service, loan terms, and interest rates.
Comparing Check N Go with other payday lenders can help you determine which company offers the best services, pricing, and customer support for your financial needs. Evaluating customer reviews and complaints is an important step in making an informed decision about using Check N Go.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Check N Go’s services.

Note: This website listing is not associated with Check N Go. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Check N Go does not provide support services directly through this website. For any questions or concerns about Check N Go products or services, contact their customer service representative directly.

Why don't they have a customer service line that people could call into?

August 29, 2014

I got hurt on my job, and the first payday, I got less than $200.00 for two two-week paycheck. I called the manager at check and go, and I explained to her that I was supposed to get a check from workman’s comp. The check did not come when it was supposed to come. I kept in touch with her I even went into the office. After all, where was I going to go I own a home less than two miles from their office. Besides, nobody runs away over $555.00. When the check still had not arrive, I went in, but she was not there I left her a note. The next day, she deposited the check anyway, which made a lot of little purchase that I had made at the supermarket bounce to the tune of $177.00. What she does not understand is that it has just made it harder for her to get her money because when they do deposit my money in my account, the back is going to take their money first. This means she still will not be able to get her $555.00 because there will not be enough left. After all, workman’s comp only pays 80% of your salary. All she had to do was wait until the money was deposited, and neither one of us would have this problem. I was a good customer the only time I was ever late was when I had to work Friday, Saturday, and Sunday back to back, 7 am to 7 pm, and could not make it to the office in time. Why don’t they have a customer service line that people could call?

Avatar for Beverly
Beverly

I only used check and go twice and it's sad to say but they are very sneaky

July 26, 2014

I only used check and go twice and it’s sad to say but they are very sneaky. My first loan of 1300 was paid off but they made over 1800 in re-installment fees from me before I paid it off. They would always send me emails when it came close to my loan pay off due date so that I could choose to refinance or pay them off. this time I only borrowed 800 and they didn’t once send me an email informing me too. They took the entire 1000 out of my account without once giving me the option to refinance and I’m in the field for my Army training and couldn’t do anything about it. You guys are truly crooks and your interest rate is ridiculous and you take advantage of good customers. You should be ashamed of yourself.

Avatar for Jerrick
Jerrick
2.4
2.4 out of 5 stars (based on 889 reviews)

Why don't they have a customer service line that people could call into?

August 29, 2014

I got hurt on my job, and the first payday, I got less than $200.00 for two two-week paycheck. I called the manager at check and go, and I explained to her that I was supposed to get a check from workman’s comp. The check did not come when it was supposed to come. I kept in touch with her I even went into the office. After all, where was I going to go I own a home less than two miles from their office. Besides, nobody runs away over $555.00. When the check still had not arrive, I went in, but she was not there I left her a note. The next day, she deposited the check anyway, which made a lot of little purchase that I had made at the supermarket bounce to the tune of $177.00. What she does not understand is that it has just made it harder for her to get her money because when they do deposit my money in my account, the back is going to take their money first. This means she still will not be able to get her $555.00 because there will not be enough left. After all, workman’s comp only pays 80% of your salary. All she had to do was wait until the money was deposited, and neither one of us would have this problem. I was a good customer the only time I was ever late was when I had to work Friday, Saturday, and Sunday back to back, 7 am to 7 pm, and could not make it to the office in time. Why don’t they have a customer service line that people could call?

Avatar for Beverly
Beverly

I only used check and go twice and it's sad to say but they are very sneaky

July 26, 2014

I only used check and go twice and it’s sad to say but they are very sneaky. My first loan of 1300 was paid off but they made over 1800 in re-installment fees from me before I paid it off. They would always send me emails when it came close to my loan pay off due date so that I could choose to refinance or pay them off. this time I only borrowed 800 and they didn’t once send me an email informing me too. They took the entire 1000 out of my account without once giving me the option to refinance and I’m in the field for my Army training and couldn’t do anything about it. You guys are truly crooks and your interest rate is ridiculous and you take advantage of good customers. You should be ashamed of yourself.

Avatar for Jerrick
Jerrick
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