Anderson Windows Parts: 1-877-835-9090
Andersen Corporation Annually manufactures more than six million wood windows and doors, with sales worldwide. 1-888-888-7020
Anderson Windows Parts: 1-877-835-9090
Andersen Corporation Annually manufactures more than six million wood windows and doors, with sales worldwide. 1-888-888-7020
I purchased Anderson 200 series casement windows from Home Depot for a sunroom this Spring. The windows look fine on the inside but from the outside when you crank the windows open you see that the vinyl is stapled just past where it looks finished when the window is closed but when opened there is bare wood exposed and the vinyl gaps where it is stapled (in only 2 places). This allows insects to burrow under the vinyl and if the bare wood is exposed to rain the windows will rot from the inside. I have written letters to all executives at Anderson Corp. I could find and had one letter from the President Jay Lund that they were reviewing my request that my windows be replaced and I would hear back. That was a month ago and I have had no response back. Today I attempted to email Jay Lund. I feel this window production should be halted until it is re-configured to cover the opening of the window completely with the vinyl. Home Depot had none of these windows on display so that the consumer could be aware of the poor construction.
I purchased Anderson 200 series casement windows from Home Depot for a sunroom this Spring. The windows look fine on the inside but from the outside when you crank the windows open you see that the vinyl is stapled just past where it looks finished when the window is closed but when opened there is bare wood exposed and the vinyl gaps where it is stapled (in only 2 places). This allows insects to burrow under the vinyl and if the bare wood is exposed to rain the windows will rot from the inside. I have written letters to all executives at Anderson Corp. I could find and had one letter from the President Jay Lund that they were reviewing my request that my windows be replaced and I would hear back. That was a month ago and I have had no response back. Today I attempted to email Jay Lund. I feel this window production should be halted until it is re-configured to cover the opening of the window completely with the vinyl. Home Depot had none of these windows on display so that the consumer could be aware of the poor construction.
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