Before using Shopify for your e-commerce platform needs, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Shopify is a popular e-commerce platform that allows businesses to create and manage online stores, offering a variety of tools for selling products, managing inventory, and processing payments.
How to Contact Shopify
You can reach Shopify customer service using the following details:
- Phone Number: 1-631-241-2828
- Email Support: Customers can reach out via the contact form or help section available on the Shopify website.
- Chat: Available through the Shopify website or app for real-time support.
- Customer Service Hours: Support is available 24/7 via online chat or the help center.
- Corporate Address: Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada
- Website: https://www.shopify.com/
Shopify Customer Support Reviews and Complaints
When considering using Shopify for your online store, it’s helpful to review customer service feedback. Shopify competes with other e-commerce platforms such as BigCommerce, Toast, WooCommerce, and Squarespace. Customer reviews often highlight the user-friendly interface, extensive app integrations, and scalability for businesses of all sizes. Many store owners appreciate the variety of themes and tools available to customize their online store. However, some complaints focus on issues related to payment processing, account suspensions, and the responsiveness of customer support, particularly when handling billing disputes or technical issues.
Comparing Shopify with other platforms like BigCommerce, WooCommerce, and Squarespace can help you determine which platform offers the best combination of features, pricing, and customer support for your e-commerce business.
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Note: This website listing is not associated with Shopify Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.