Reach Aldi Customer Service – Reviews And Complaints

Eric Strand

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Before shopping at Aldi, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Aldi is a global discount supermarket chain known for offering high-quality products at low prices.

How to Contact Aldi

You can reach Aldi customer service using the following details:

Phone Number: 1-800-325-7894
Email Support: Aldi offers support through their online contact form available on their website.

Customer Service Hours: Monday – Friday, 9 AM – 5 PM ET
Corporate Address: Aldi Inc., 1200 N. Kirk Rd., Batavia, IL 60510
Website: https://www.aldi.us

Aldi Customer Support Reviews and Complaints

When considering shopping at Aldi, it’s helpful to review their customer service feedback. Aldi is known for its no-frills shopping experience, which allows them to offer lower prices, often competing with other grocery chains like Lidl, Trader Joe’s, Walmart, and Costco. Customer reviews often highlight the affordability and quality of Aldi’s private-label products, while some complaints focus on limited product selection and customer service availability.

Comparing Aldi with competitors like Lidl, Trader Joe’s, Walmart, and Costco can provide a broader perspective on the grocery industry. By evaluating customer reviews and complaints, you can make a more informed decision about whether Aldi is the right choice for your shopping needs.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about shopping at Aldi.

Note: This website listing is not associated with Aldi. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Aldi does not provide support services directly through this website. For any questions or concerns about Aldi products or services, contact their customer service representative directly.

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3.0 out of 5 stars (based on 7 reviews)

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Aldi Warminster PA Butter Almond Stollen Issue

December 5, 2015

Aldi, For the last 12 to 15 years, I have been buying 10 to 13 boxes of Butter Almond Stollen (7 loaves per) for Christmas gifts among other items. I found a manager in a very clean store in Warminster PA, where the Manager put away my order in the store room until I picked them up – ( it prevented those little old ladies from “squeeze testing” every loaf) plus the way they keep the boxes too close to the floor in some stores. The manager gave me his phone number so I could check whether my order had come in. This year there is a new (girl) manager who does apparently not think much of communications. I had to go to the store to be told that 10 Boxes of Butter Almond Stollen which I had ordered would be in sometime next week. I need this shipment by Wednesday and I made that clear over a month ago!

Ralph K

Aldi Sea Queen Shrimp Issue

November 1, 2015

Aldi, Hi. I have been shopping at Aldi since it opened, I have been buying “Sea Queen”, Raw Shrimp, almost every time I go there. Did not ever count them, trusted that the amount stated on the bag, was correct. The last few times, I decided to do so, and every time, the count was less than stated! The Raw Jumbo, states that there is 26-30 pcs in each bag, I counted 20, in one bag, 21 in another and 20 in yesterdays bag!!! If it says 26-30, I expect to get at least 26 !!!! I feel that I’m getting cheated every time!!!! Is that the way you do bussiness? I spend a lot of money, in your store, so I feel that the way you fool people, isn’t fair !!!! Thanks.

Nadia

Aldi Missing Parts Issue

July 27, 2015

Aldi, Have been calling customer service for 3 days & mailbox is always full. & your web page is devoid. I bought 2 three tired metal shelving units & pole connectors are missing from both. Need parts or they are useless otherwise.

sherry

Aldi Excellent Products

November 17, 2014

Aldi, I have always been pleased with products that I have purchased at Aldi – even electrical items [Iron, steames,etc.] Thank you so much Aldi!

Nancy

Aldi Customer Service

July 2, 2014

I would like to know why I can not find the ricotta cheese in any of your stores any more?

Faye

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