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Alibris Customer Service – Complaints And Reviews

1-510-594-4586

Before purchasing books, music, or movies from Alibris, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Alibris is known for offering a vast selection of new, used, and rare books, as well as music and movies from independent sellers, making it a go-to destination for book lovers and collectors.

How to Contact Alibris

You can reach Alibris customer service using the following details:

  • Phone Number: 1-510-594-4586 However, Alibris primarily provides customer support through their online contact form available on their website.
  • Email Support: Alibris offers support through their online contact form available on their website.
  • Customer Service Hours: 24/7 online support
  • Corporate Address: Alibris, 1250 45th Street, Suite 100, Emeryville, CA 94608
  • Website: https://www.alibris.com

Alibris Customer Support Reviews and Complaints

When considering purchasing from Alibris, it’s helpful to review their customer service feedback. Alibris is a popular choice for finding rare and out-of-print books, often competing with other online marketplaces like Amazon, eBay, ThriftBooks, and AbeBooks. Customer reviews often highlight the wide selection and the ability to find hard-to-find items, while some complaints focus on shipping times, the condition of used items, and customer service response times.

Alibris has built a reputation for connecting customers with independent sellers worldwide, offering a platform that supports small businesses and individual sellers. This marketplace model allows buyers to access a diverse range of products, often at competitive prices. However, as with any large marketplace, the quality of service can vary depending on the seller, so it’s essential to review seller ratings and policies before making a purchase.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing from Alibris.

Note: This website listing is not associated with Alibris. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Alibris does not provide support services directly through this website. For any questions or concerns about Alibris products or services, contact their customer service representative directly.

Please take my name off your mailing list

August 16, 2018

Please take my name off your mailing list. I do not buy your products.

Avatar for Joan C
Joan C

Alibris Reviews

March 22, 2014

Seems this company is engaged in fraudulent behavior. I bought a book that was advertised as a hardcover and received a paperback. Not a big deal until I tried to contact them. They kicked back my email three times, requested information from me, and gave me the wrong address to reply to. Same as the other complaints here.

Avatar for geoff
geoff
2.4
2.4 out of 5 stars (based on 884 reviews)

Please take my name off your mailing list

August 16, 2018

Please take my name off your mailing list. I do not buy your products.

Avatar for Joan C
Joan C

Alibris Reviews

March 22, 2014

Seems this company is engaged in fraudulent behavior. I bought a book that was advertised as a hardcover and received a paperback. Not a big deal until I tried to contact them. They kicked back my email three times, requested information from me, and gave me the wrong address to reply to. Same as the other complaints here.

Avatar for geoff
geoff
CustomerServiceNumbers.com