Search
Close this search box.

Aqua Customer Service – Complaints And Reviews

1-877-987-2782

Before using services from Aqua, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Aqua is a major water utility company providing water and wastewater services to millions of people across the United States.

How to Contact Aqua

You can reach Aqua customer service using the following details:

  • Phone Number: 1-877-987-2782
  • Email Support: Aqua offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8 AM – 5 PM ET
  • Corporate Address: Aqua America, Inc., 762 W. Lancaster Avenue, Bryn Mawr, PA 19010 USA
  • Website: https://www.aquaamerica.com

Aqua Customer Support Reviews and Complaints

When considering using Aqua’s water services, it’s helpful to review their customer service feedback. Aqua competes with other regional and national water utility providers like American Water, Veolia North America, SUEZ Water, Cal and California Water Service. Customer reviews often highlight the reliability of water services provided by Aqua and the convenience of managing accounts online. However, some complaints focus on issues related to billing, customer service response times, and water quality concerns.

Aqua is dedicated to providing high-quality water and wastewater services to its customers, ensuring that communities have access to safe and reliable water. The company is also committed to sustainability and environmental stewardship, investing in infrastructure and technologies to improve service and reduce environmental impact. As with any utility service, it’s important for customers to stay informed about rates, service changes, and their rights as consumers.

Comparing Aqua with other water utility providers can help you determine which company offers the best service and customer support for your needs. Evaluating customer reviews and complaints is an important step in making an informed decision about your water utility provider.

Other utility companies include: Evergy, NV Energy, FPL, OUC, Idaho Power.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Aqua’s services.

Note: This website listing is not associated with Aqua. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Aqua does not provide support services directly through this website. For any questions or concerns about Aqua products or services, contact their customer service representative directly.

Aqua Customer Service is Lacking

May 12, 2014

We moved from our home in Indiana in 2012. Disconnected our home water account and our lawn sprinkler account. Today, in May 2014, we get a “welcome letter”, for our sprinkle account. An account has been opened at our former residence in our name, although WE CLOSED THE ACCOUNT IN 2012. Service from this company is lacking.

Avatar for JP
JP
2.4
2.4 out of 5 stars (based on 888 reviews)

Aqua Customer Service is Lacking

May 12, 2014

We moved from our home in Indiana in 2012. Disconnected our home water account and our lawn sprinkler account. Today, in May 2014, we get a “welcome letter”, for our sprinkle account. An account has been opened at our former residence in our name, although WE CLOSED THE ACCOUNT IN 2012. Service from this company is lacking.

Avatar for JP
JP
CustomerServiceNumbers.com