How To Contact Birchbox Address
28 East 28th Street 12th Floor
New York, NY 10016
Hours: M-F 9AM-5PM EST
Email: info@birchbox.com
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28 East 28th Street 12th Floor
New York, NY 10016
Hours: M-F 9AM-5PM EST
Email: info@birchbox.com
12 Responses
Birch Box does not answer phone very unhappy crap in the box
Ordered a ONE year subscription as a gift. They automatically decided to renew my subscription. So I tried to contact customer service just like I would with a legitimate business. You cannot talk to a person when you dial the customer service number. You must go to their website and SCHEDULE an appointment to talk to a person. What is this? “FLY-BY-NIGHT INDUSTRIES” After reading reviews, fat chance I will actually every get talk to a person! And I can already see they will make it as difficult as possible to get my money back. I am going to contact the Better Business Bureau and the local news station to see if they can provide an investigative report to let future customers know what they are up against.
They don’t answer the phone nor reply to emails.