Reach Certegy Customer Service – Reviews And Complaints

Eric Strand

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Before using Certegy for check verification and risk management services, it’s important to be aware of Certegy’s customer service, including the contact information, reviews, ratings, and complaints listed below.

Certegy Customer Service Reviews and Complaints

When considering using Certegy for check verification, payment processing, or fraud prevention, it’s helpful to review Certegy customer service reviews and complaints. Certegy is a leading provider of check verification and risk management services, helping businesses reduce the risk of accepting bad checks and preventing fraud. The company has received various feedback from customers and businesses regarding their support and service. Reviews often highlight the effectiveness of Certegy’s fraud prevention tools, the ease of transaction processing, and the comprehensive reporting features, while some complaints focus on issues like disputed check declines, account verification challenges, and customer support responsiveness. Comparing Certegy with competitors like TeleCheck, CrossCheck, and First Data can provide a broader perspective on customer service experiences in the payment processing industry. Other competitors included Experian, TRW, and Equifax.

How to Contact Certegy

To contact Certegy, you can use the following information:

General Customer Service Phone Number: 1-800-237-3826
Check Verification and Dispute Support: 1-800-237-3826 (same number, select appropriate option)

Customer Service Hours: Monday – Friday, 8 AM – 6 PM ET
Corporate Office Address: Certegy Payment Solutions, LLC, 11601 Roosevelt Blvd N, St. Petersburg, FL 33716
Website: www.certegy.com

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Certegy for your check verification and payment processing needs.

Note: This website listing is not associated with Certegy Payment Solutions, LLC. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Certegy does not provide support services directly through this website. For any questions or concerns about Certegy services, contact their customer service representative directly.

2.7

2.7 out of 5 stars (based on 6 reviews)

Excellent

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Average

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Terrible

Cetergy has declined my checks at several stores

September 2, 2018

Cetergy has declined my checks at several stores. I have never written a bad check. I don’t write a lot of checks because I am not a spendthrift. This company is causing a lot of honest people to be humiliated in public when their checks are declined by some company that doesn’t know a thing about them.

Diane

Certegy Disappointing Check Issue

April 21, 2016

Certegy, On April 18, 2016, I, too, encountered a problem with this check-approving company. In August 2014, I paid Pet Smart with a check in the amount of $15.48, which was accepted by the cashier at Pet Smart. I check my Checking Account often and noticed the check was actually cashed for $26.16 on August 28, 2014. I tried talking to someone at Pet Smart but they could not explain why the difference. I called my credit union and they kicked the check back to Pet Smart. Now, One Year And 8 Months Later, the stores I usually shop at are refusing to accept my checks because this company does not authorize them to accept them. This is definitely an inconvenience. Hopefully this will be straightened out quickly.

Jennie

Certegy Excellent Customer Service

April 13, 2016

Certegy, I love this company. I wrote a check on 3/30 and got cash and today is 4/13 and it still hasn’t cleared my account yet!

Steve

Certegy Disappointing Customer Service

March 19, 2016

Certegy, This joke of a company denied my tax return citing my credit report. What a joke. I truly hope that something is done.

Big A

Certegy Customer Service Issue

December 23, 2015

Certegy, I would like to know the criteria used to refuse my check. I want a copy of my customer report. I called the number

provided only to get your canned message. It is embarrassing to be refused when you know the money is there.

Martin

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