Chevrolet Roadside Assistance Phone Number, Coverage, Complaints, and Reviews

Chevrolet Roadside Assistance provides 24-hour help for eligible Chevrolet vehicles experiencing a breakdown, flat tire, dead battery, lockout, fuel shortage, electric-vehicle charging problem, accident, or towing need. Coverage, towing destinations, customer-paid expenses, and available services depend on the vehicle, model year, mileage, warranty status, location, and circumstances.

Chevrolet Roadside Assistance Phone Numbers

• Chevrolet Roadside Assistance: 1-800-CHEV-USA or 1-800-243-8872
• Chevrolet EV Roadside Assistance: 1-888-811-1926
• Chevrolet Roadside Assistance in Canada: 1-800-268-6800
• Chevrolet General Assistance: 1-800-222-1020
• GM Warranty, Repair, and Lemon Law Help: 1-866-636-2273
• OnStar Customer Service: 1-888-4ONSTAR or 1-888-466-7827
• Official Roadside Assistance page: Chevrolet Roadside Assistance
• Chevrolet support request and chat: Contact Chevrolet
• GM warranty and repair support: GM Warranty, Repair, and Lemon Law Help
• Find an authorized Chevrolet dealer: Chevrolet dealer locator
• Owner’s Manuals and warranty guides: GM manuals and guides
• Official website: Chevrolet.com

Chevrolet Roadside Assistance advisors are available 24 hours a day, 365 days a year. Chevrolet General Assistance, GM warranty support, dealerships, service departments, and other non-emergency teams have separate operating hours.

Emergency warning: Call 911 or the appropriate local emergency service first if anyone is injured, the vehicle is on fire, it is blocking traffic, or the location presents an immediate danger. Roadside Assistance is not a substitute for police, fire, highway-patrol, or emergency medical services.

Which Chevrolet Support Number Should You Use?

• Standard Chevrolet breakdown, flat tire, dead battery, lockout, fuel need, or tow: Call 1-800-243-8872.
• Chevrolet electric vehicle: Call 1-888-811-1926.
• General vehicle, account, shopping, or feedback question: Call 1-800-222-1020.
• Ongoing warranty or repair problem: Call 1-866-636-2273.
• OnStar plan, account, billing, remote command, or Connected Services issue: Call 1-888-466-7827.
• Dealer repair or service complaint: Contact the service manager or general manager of the Chevrolet dealership involved.

Chevrolet General Assistance is currently available Monday through Saturday from 8:00 a.m. to 9:00 p.m. Eastern Time and is closed Sunday. GM Warranty, Repair, and Lemon Law Help is also available Monday through Saturday from 8:00 a.m. to 9:00 p.m. Eastern Time.

Chevrolet does not publish a dedicated Roadside Assistance email address. Do not rely on email or an ordinary website form when immediate dispatch is required. Chevrolet’s online support form is intended for non-emergency assistance and follow-up.

How to Request Chevrolet Roadside Assistance

Eligible owners may be able to request help through:

• The standard Roadside Assistance number at 1-800-243-8872
• The EV Roadside Assistance number at 1-888-811-1926
• The myChevrolet mobile app
• An eligible vehicle’s infotainment system
• The blue OnStar button when an applicable OnStar or Connected Services plan is active

Owners without an active OnStar plan should call the applicable Chevrolet roadside number directly.

Information to Have Ready When Calling

• Your name and a safe callback number
• The vehicle identification number, or VIN
• Chevrolet model, model year, color, and license plate
• Current odometer reading
• The vehicle’s exact location
• Road name, direction of travel, exit, mile marker, cross street, or nearby landmark
• A concise description of the problem
• Whether the vehicle is in a hazardous location
• Whether the Chevrolet has a usable spare tire
• Whether it is gasoline-powered, diesel, hybrid, or electric
• Whether a trailer, camper, boat, cargo box, or other equipment is attached
• The preferred authorized Chevrolet dealer when towing may be required

Tell the advisor immediately when the vehicle is stopped in a travel lane, on a narrow shoulder, near moving traffic, or in another unsafe area.

What Services Does Chevrolet Roadside Assistance Provide?

Depending on eligibility, location, vehicle equipment, and the type of disablement, Chevrolet Roadside Assistance may provide or coordinate:

• Towing from a legal roadway to the closest Chevrolet dealer
• Flat-tire changes using the vehicle’s usable spare tire
• Battery jump-start service
• Vehicle-unlock assistance
• Emergency fuel delivery
• EV towing and out-of-charge assistance
• Towing after an accident when the vehicle cannot be driven
• Potential trip-interruption assistance after a qualifying warranty failure

Roadside availability does not mean that every tire, part, key, repair, gallon of fuel, towing destination, storage charge, or other expense is included. Ask the advisor whether the requested service is covered before authorizing additional work or agreeing to a charge.

How Long Is Chevrolet Roadside Assistance Included?

Chevrolet currently states that Roadside Assistance is included for five years or 60,000 miles, whichever comes first.

EV towing coverage is currently listed as eight years or 100,000 miles, whichever comes first.

The exact term depends on factors including:

• Model year
• Original in-service date
• Current mileage
• Gasoline, diesel, hybrid, or electric powertrain
• New, used, or Certified Pre-Owned status
• Country of original sale
• Vehicle-specific warranty and owner-benefit documents

Confirm current eligibility through the myChevrolet account, warranty tracker, Owner’s Manual, warranty booklet, authorized dealer, or Roadside Assistance advisor using the VIN.

A Chevrolet outside the included period may still be eligible for dispatch, but the owner may be responsible for the service charge.

Roadside Assistance Is Separate From Repair Coverage

Roadside Assistance is an owner-support benefit rather than a guarantee that the underlying repair is covered by the New Vehicle Limited Warranty.

A tow or jump-start may be provided even when the battery, tire, key, collision damage, or mechanical repair remains customer-paid.

Who Can Use Chevrolet Roadside Assistance?

Coverage generally follows the eligible Chevrolet vehicle rather than applying only when the registered owner is driving. An authorized driver may request service, subject to the applicable program and security requirements.

The driver may be required to provide identification, vehicle information, and proof of authorization before a lockout or other security-sensitive service is performed.

Chevrolet Roadside Assistance Versus OnStar

Chevrolet’s factory Roadside Assistance program and OnStar are related but separate support routes.

Use Chevrolet Roadside Assistance For

• Towing
• A flat tire
• A dead battery
• A vehicle lockout
• Emergency fuel delivery
• A disabled Chevrolet
• An EV towing need
• An active roadside dispatch problem

Use OnStar For

• OnStar subscriptions and plans
• OnStar billing or cancellation
• Connected Services
• Remote vehicle commands
• Automatic Crash Response
• Stolen Vehicle Assistance
• A roadside request included with an applicable OnStar plan

Call OnStar at 1-888-466-7827 for account, plan, billing, or Connected Services support. Press the blue OnStar button in an equipped vehicle when that option is available and safe to use.

What to Do If Chevrolet Roadside Assistance Does Not Arrive

If the estimated arrival time passes and the assigned provider has not contacted you:

1. Call the applicable Chevrolet roadside number again.
2. Provide the existing roadside case or dispatch number.
3. Ask whether the provider accepted the assignment.
4. Request the provider’s name and updated estimated arrival time.
5. Confirm the callback telephone number and exact location sent to the provider.
6. Ask whether the dispatch can be reassigned when the provider cannot respond.
7. Repeat that the vehicle is in an unsafe location when applicable.
8. Record the time of each call, ETA, provider name, and response.

Call police, highway patrol, or emergency services when the disabled vehicle presents a traffic hazard or occupants cannot remain safely at the location.

How to File a Chevrolet Roadside Assistance Complaint

While the roadside case remains active, call the applicable Roadside Assistance number and ask the advisor to review or escalate the dispatch.

After the immediate incident, use:

• Chevrolet General Assistance: 1-800-222-1020
• GM Warranty, Repair, and Lemon Law Help: 1-866-636-2273
• Online support request: Chevrolet Contact Us
• Dealership management: For an unresolved repair, warranty, vehicle-condition, or dealer-service concern
• Customer Assistance mailing address: Chevrolet Customer Assistance Center, P.O. Box 33170, Detroit, MI 48323-5136

Verify the current mailing address on Chevrolet’s Contact Us page before sending original documents, payments, legal notices, or time-sensitive correspondence.

Information to Include in a Roadside Complaint

• Vehicle year, model, and mileage
• A partial VIN for ordinary unsecured correspondence
• Date, time, and general location of the incident
• Roadside case or dispatch number
• The service requested
• The assigned towing or roadside provider
• The original and revised arrival estimates
• The actual arrival time or provider no-show
• The callback number and location that should have been supplied to the provider
• The towing destination
• Any amount requested or paid
• Photographs, receipts, and relevant messages
• A chronological explanation of what occurred
• The resolution requested

How to Escalate an Unresolved Complaint

1. Ask the Roadside Assistance advisor to review the active case.
2. Request a supervisor when the provider is not responding or the dispatch details are incorrect.
3. Keep the roadside case number and provider information.
4. Open a Chevrolet General Assistance case after the immediate incident.
5. Ask for the Chevrolet case number and expected follow-up date.
6. Contact the dealer’s service manager or general manager when a warranty repair is involved.
7. Use GM Warranty, Repair, and Lemon Law Help for an unresolved repair or warranty issue.
8. Submit receipts, photographs, dispatch records, and prior correspondence.
9. Ask for a written explanation when coverage or reimbursement is denied.
10. Review the vehicle-specific warranty booklet before disputing a coverage decision.

Where Will Chevrolet Tow the Vehicle?

Covered standard towing generally transports a disabled Chevrolet from a legal roadway to the closest Chevrolet dealer.

Before the tow begins, confirm:

• The dealer name and address
• Whether the dealer can accept the vehicle
• Whether the service department is open
• Where the keys will be left after hours
• Whether the requested destination is covered
• Whether additional mileage or storage charges apply
• Whether a flatbed or other specialized towing method is required

A roadside tow does not guarantee immediate diagnosis, a same-day repair, warranty approval, a loaner vehicle, or parts availability.

Can You Choose Another Dealer or Repair Shop?

A customer-selected dealer or independent repair facility may not be included. Ask the roadside advisor whether an alternative destination is allowed and whether the owner must pay an additional towing charge.

After-Hours Towing

If the selected dealer cannot receive the vehicle after hours, ask whether it will be left in an authorized after-hours area or temporarily stored for later delivery.

Confirm:

• Where the Chevrolet will be stored
• Who will retain the keys
• When the dealer will receive the vehicle
• Whether storage or a second tow will create a charge
• How the dealer will identify and contact the owner

Chevrolet Flat-Tire Assistance

Chevrolet Roadside Assistance may change a flat tire using the vehicle’s usable spare tire.

Tell the advisor:

• Which tire is affected
• Whether a spare tire is present
• Whether the spare appears properly inflated
• Whether the wheel, suspension, or body appears damaged
• Whether locking wheel nuts or special equipment are involved
• Whether the vehicle is stopped near moving traffic

The owner remains responsible for repairing or replacing the damaged tire unless another tire warranty or protection plan applies.

If the Chevrolet does not have a usable spare, tell the advisor. Depending on the vehicle, location, and coverage, towing to an authorized dealer may be offered. Roadside Assistance does not promise delivery of a replacement tire.

Chevrolet Battery Jump-Start Assistance

Roadside Assistance may dispatch a provider to jump-start a discharged 12-volt battery.

Tell the advisor when:

• The battery is leaking, swollen, overheated, or visibly damaged
• There is smoke, fire, or a strong unusual odor
• The Chevrolet repeatedly loses power after being started
• The dashboard displays an electrical-system warning
• The vehicle is a hybrid or electric model

Do not touch exposed or damaged high-voltage components. Contact emergency services when there is smoke, fire, leaking fluid, or another immediate electrical danger.

A jump-start service does not automatically include battery replacement, diagnosis, or repair.

Chevrolet Lockout Assistance

Chevrolet may provide vehicle-unlock assistance. A remote unlock may also be available through an eligible OnStar or Connected Services plan.

For security, the driver may need to present identification and show authorization to access the vehicle.

Vehicle-unlock assistance does not automatically cover:

• A replacement key
• A replacement key fob
• Key programming
• Labor required to create a replacement key
• Broken-key extraction
• Repair of damaged locks
• Transportation to retrieve another key

Call emergency services immediately when a child, vulnerable person, or animal is locked inside and faces danger.

Chevrolet Emergency Fuel Delivery

Emergency fuel delivery may provide enough fuel for an eligible vehicle to reach the nearest service station.

Before dispatch, confirm:

• The required fuel type
• Whether the vehicle is gasoline-powered, diesel, hybrid, or electric
• Whether the fuel itself is customer-paid
• Whether the vehicle displays another mechanical warning

Emergency delivery is not intended to provide a full tank. Do not attempt to add an incorrect fuel or operating fluid.

Chevrolet EV Roadside Assistance

Chevrolet electric-vehicle owners should call 1-888-811-1926.

Chevrolet currently lists EV towing coverage for eight years or 100,000 miles, whichever comes first. Other non-towing roadside services may use a shorter term, so review the warranty documents for the specific EV.

Tell the EV roadside advisor:

• The exact Chevrolet EV model
• The remaining displayed battery charge
• Any dashboard or charging warning
• Whether the vehicle can shift into Neutral
• Whether collision or underbody damage is visible
• Whether the high-voltage battery has been exposed to fire, flooding, or impact
• Whether the vehicle is connected to charging equipment

Depending on the vehicle-specific terms, a disabled or out-of-charge EV may be transported to an authorized Chevrolet EV dealer, a suitable charging location, or another permitted destination.

Do not touch exposed high-voltage components or attempt to move a severely damaged electric vehicle without qualified assistance.

What to Do After a Chevrolet Accident

1. Call emergency services when anyone is injured or the scene is unsafe.
2. Move away from traffic when it can be done safely and lawfully.
3. Contact police when required.
4. Call Chevrolet Roadside Assistance when the vehicle cannot be driven.
5. Photograph the vehicles, visible damage, road conditions, and surrounding area when safe.
6. Collect appropriate information from the other involved parties.
7. Keep the police-report or incident number.
8. Notify the automobile insurer when the incident may be a covered claim.

Do not assume that Chevrolet Roadside Assistance pays for collision repairs, insurance deductibles, impound charges, storage, rental transportation, property damage, or every accident-related tow.

Chevrolet Trip-Interruption Assistance

Some current Chevrolet owner materials describe possible trip-interruption assistance when a qualifying warranty failure interrupts travel during the applicable coverage period.

Potentially considered expenses may include:

• Reasonable hotel costs
• Meals
• A rental vehicle
• Transportation or delivery needed to reunite the customer with the repaired vehicle

Eligibility and reimbursement are not automatic. Contact Chevrolet Roadside Assistance during the disablement, ask whether the incident qualifies, obtain any required authorization, follow the advisor’s instructions, and retain original itemized receipts and repair records.

Can You Arrange Your Own Tow?

Call Chevrolet Roadside Assistance before hiring a towing company whenever official dispatch is available. A self-arranged tow does not guarantee reimbursement.

If immediate circumstances require an independent provider:

• Use a properly licensed and insured towing company.
• Confirm that its equipment is appropriate for the Chevrolet.
• Obtain an itemized original receipt.
• Keep proof of payment.
• Record the pickup and destination locations.
• Record the towing mileage.
• Document why official dispatch could not be used.
• Contact Chevrolet promptly and request the current reimbursement instructions.

Do not assume that Chevrolet will reimburse the full amount.

Services and Expenses Chevrolet Roadside Assistance May Not Cover

Depending on the vehicle-specific terms, exclusions or customer-paid expenses may include:

• Impound towing resulting from a legal violation
• Legal fines
• Police-mandated towing reimbursement
• Mounting or removing snow tires
• Installing or removing snow chains or traction devices
• Towing a boat, camper, trailer, cargo box, or other attached item
• Off-road recovery
• Vehicles stuck in sand, mud, or snow
• Service on inaccessible or unmaintained roads
• Service on certain restricted roads, tunnels, bridges, or service areas
• A replacement tire or wheel
• Replacement keys or programming
• Fuel, parts, fluids, diagnosis, or repairs
• A customer-selected towing destination
• Storage or additional towing not authorized by the program
• Services outside the applicable coverage period

Ask whether the requested service is covered before agreeing to a customer-paid charge.

Factory Roadside Assistance Versus Other Plans

Several products may provide Chevrolet roadside benefits:

• Factory-included Chevrolet Roadside Assistance
• Chevrolet EV Roadside Assistance
• An active OnStar plan
• A Chevrolet Protection Plan
• Tire and Wheel Protection
• A Certified Pre-Owned program
• An automobile-insurance policy
• A credit-card or membership roadside benefit

These programs may use different telephone numbers, administrators, event limits, towing limits, reimbursement rules, deductibles, and exclusions. Review the agreement that applies to the vehicle rather than assuming every roadside benefit uses Chevrolet’s factory terms.

Chevrolet Roadside Assistance Scam Warning

Fraudsters and misleading advertisements may display unofficial Chevrolet roadside numbers or impersonate Chevrolet, General Motors, OnStar, a dealership, or a towing provider.

• Verify telephone numbers through Chevrolet.com, the myChevrolet app, or the vehicle’s documents.
• Use 1-800-243-8872 for standard Chevrolet Roadside Assistance.
• Use 1-888-811-1926 for Chevrolet EV Roadside Assistance.
• Do not provide account passwords or one-time verification codes to an unsolicited caller.
• Do not pay using gift cards or cryptocurrency.
• Confirm the towing company assigned to the official case.
• Ask for an itemized receipt for any customer-paid amount.
• Do not publicly post the complete VIN or exact current roadside location.

Chevrolet Company, Parent, and Leadership Information

Chevrolet Roadside Assistance is not a separate corporation. It is an owner-support program associated with Chevrolet, General Motors, OnStar, authorized Chevrolet dealers, and contracted roadside providers.

• Consumer brand: Chevrolet, also known as Chevy
• Parent company: General Motors Company
• GM Chair and Chief Executive Officer: Mary Barra
• Vice President of Global Chevrolet: Scott Bell

General Motors global headquarters:
Hudson’s Detroit
1240 Woodward Avenue
Detroit, MI 48226

Current published Chevrolet Customer Assistance mailing address:
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48323-5136

The GM headquarters and Customer Assistance mailing address are not towing yards, repair facilities, roadside-dispatch centers, vehicle drop-off points, or guaranteed walk-in complaint offices.

For additional headquarters and corporate complaint information, see the exact Chevrolet corporate office and headquarters page.

Chevrolet Roadside Assistance Frequently Asked Questions

What is the Chevrolet Roadside Assistance phone number?

Call 1-800-CHEV-USA or 1-800-243-8872 for standard Chevrolet Roadside Assistance.

What is the Chevrolet EV Roadside Assistance number?

Call 1-888-811-1926 for a Chevrolet electric vehicle.

What is the Chevrolet Roadside Assistance number in Canada?

Call 1-800-268-6800 for Chevrolet Roadside Assistance in Canada.

Is Chevrolet Roadside Assistance available 24 hours?

Yes. Chevrolet Roadside Assistance advisors are available 24 hours a day, 365 days a year.

Can I request roadside help through the myChevrolet app?

Yes. Eligible owners can request assistance through the myChevrolet app. Depending on the vehicle and active plan, help may also be requested through the infotainment system or blue OnStar button.

How long is Chevrolet Roadside Assistance included?

Chevrolet currently lists Roadside Assistance as included for five years or 60,000 miles, whichever comes first. Verify the exact term for the specific VIN and model year.

How long is Chevrolet EV towing included?

Chevrolet currently lists EV towing coverage for eight years or 100,000 miles, whichever comes first. Other roadside benefits may use different terms.

Is Chevrolet Roadside Assistance free?

Covered dispatch and eligible services may be included during the applicable term. Tires, keys, parts, fuel, repairs, alternate destinations, and noncovered services may remain the owner’s responsibility.

Does Chevrolet Roadside Assistance cover a flat tire?

Chevrolet may dispatch a provider to install the vehicle’s usable spare tire. Repair or replacement of the damaged tire is not automatically included.

What happens if my Chevrolet does not have a spare tire?

Tell the advisor when calling. Depending on the vehicle, location, and coverage, towing to an authorized dealer may be offered. Roadside Assistance does not promise delivery of a replacement tire.

Does Chevrolet Roadside Assistance jump-start a battery?

Battery jump-start service is included among Chevrolet’s published roadside services. Battery replacement, diagnosis, and repair are separate.

Can Chevrolet unlock my vehicle?

Vehicle-unlock assistance may be available. A remote unlock may also be possible through an eligible OnStar plan. Replacement keys, key creation, labor, and programming are not automatically covered.

Does Chevrolet Roadside Assistance deliver fuel?

Emergency fuel delivery is included among Chevrolet’s published roadside services. Confirm whether the fuel or an additional service expense is customer-paid.

Where will Chevrolet tow my vehicle?

Covered standard towing generally goes from a legal roadway to the closest Chevrolet dealer.

Can I choose another dealer or repair shop?

A preferred destination may create an additional charge or may not be permitted. Confirm the destination and cost before towing begins.

Does Chevrolet Roadside Assistance handle accidents?

Chevrolet may arrange towing when a vehicle involved in an accident cannot be driven. Contact emergency services and the automobile insurer first when appropriate.

How long does Chevrolet Roadside Assistance take?

Chevrolet does not publish one universal arrival time. Timing depends on the location, traffic, weather, provider availability, required equipment, requested service, and safety conditions.

What should I do if the roadside provider does not arrive?

Call the applicable Chevrolet roadside number, provide the case number, confirm the callback and location details, request an updated ETA, and ask for reassignment when the provider cannot respond.

How do I complain about Chevrolet Roadside Assistance?

Ask the Roadside Assistance advisor to review the active dispatch. For follow-up, call Chevrolet General Assistance at 1-800-222-1020 or submit the official online support request.

Will Chevrolet reimburse a tow I arranged myself?

Reimbursement is not guaranteed. Contact Chevrolet first when possible, obtain a case number, use a licensed provider, retain an original itemized receipt, and follow Chevrolet’s current reimbursement instructions.

Does Chevrolet provide trip-interruption help?

A qualifying warranty failure may allow consideration of hotel, meal, rental-car, or vehicle-return expenses. Authorization, documentation, distance requirements, and other limitations may apply.

Is Chevrolet Roadside Assistance the same as OnStar?

No. Chevrolet’s factory Roadside Assistance program and OnStar plan benefits are separate, although eligible drivers may request roadside help through the blue OnStar button, the app, or the infotainment system.

Who owns Chevrolet?

Chevrolet is an automotive brand of General Motors Company.

Who leads Chevrolet?

Scott Bell is Vice President of Global Chevrolet. Chevrolet is a General Motors brand rather than a separately traded company with its own chief executive officer.

Chevrolet Roadside Assistance Customer Reviews and Complaints

CustomerServiceNumbers.com currently displays a rating of 3.0 out of 5 stars based on two historical reviews.

The visible reviews are dated:

• March 28, 2016
• November 17, 2015

Supported themes include:

• One brief report that the reviewer had received no answers or help
• One reported towing delay lasting more than three hours after the initial call
• Reported difficulty obtaining initial dispatch confirmation
• Reported repeated calls and changing arrival expectations
• An allegation that incorrect callback and location information was sent to the towing provider
• A statement that the tow was being handled under the vehicle warranty

These are two individual historical experiences from 2015 and 2016. They do not establish current nationwide response times, contractor performance, system reliability, coverage decisions, or company-wide complaint practices.

Related Chevrolet, GM, and Roadside Assistance Pages

• General Motors Customer Service, Complaints, and Reviews
• OnStar Customer Service and Roadside Support
• Cadillac Roadside Assistance
• GMC Roadside Assistance
• AAA Customer Service and Roadside Assistance

Privacy Warning Before Posting a Chevrolet Roadside Review

Do not publish a complete VIN, roadside case or dispatch number, GM or OnStar account credentials, license-plate number, exact current roadside location, home address, private telephone number, email address, payment-card information, driver’s-license details, insurance or accident documents, police reports, medical information, account passwords, or towing receipts containing personal data.

Do not post the full names of nonpublic dispatchers, towing operators, dealer employees, or contractors. Reviews should describe genuine firsthand experiences and may be moderated for personal information, threats, profanity, spam, impersonation, discriminatory content, unsupported accusations, duplicate submissions, or unrelated material.

Why Trust CustomerServiceNumbers.com?

CustomerServiceNumbers.com is an independent consumer-information and review website. We review official Chevrolet roadside, EV, warranty, owner-support, OnStar, corporate, and leadership resources together with the customer reviews visibly published on this website.

Telephone numbers, coverage periods, towing rules, eligible services, exclusions, trip-interruption benefits, leadership, and corporate information can change. Verify important instructions through Chevrolet.com, the myChevrolet app, the vehicle’s Owner’s Manual, the warranty tracker, and an authorized Chevrolet dealer.

Share Your Chevrolet Roadside Assistance Experience

Have you contacted Chevrolet Roadside Assistance about a breakdown, tow, flat tire, dead battery, lockout, fuel delivery, EV charging issue, provider delay, no-show, accident, towing destination, unexpected charge, trip interruption, reimbursement request, vehicle damage, or complaint?

Share the general location, approximate date, Chevrolet model and year, service requested, response received, and whether the matter was resolved. Do not include private VIN, dispatch, OnStar, payment, identification, insurance, medical, or exact-location information.

Page Update Note

This Chevrolet Roadside Assistance page was researched and updated on July 30, 2026. The update verified the standard and EV roadside numbers, Canadian contact, 24-hour availability, myChevrolet and OnStar request options, current coverage periods, towing and roadside services, complaint routes, General Motors headquarters and leadership information, and the exact dates and themes of the two visible historical reviews.

Customer Service Numbers Disclaimer

CustomerServiceNumbers.com is not affiliated with Chevrolet, General Motors Company, General Motors LLC, OnStar, any Chevrolet or GM dealership, towing company, roadside contractor, insurer, police department, highway authority, emergency-service provider, protection-plan administrator, or employee.

This website cannot dispatch roadside assistance, locate or unlock a Chevrolet, determine vehicle eligibility, change a towing destination, authorize repairs, issue reimbursement, retrieve a vehicle, change an OnStar account, decide a warranty claim, or submit a complaint on a vehicle owner’s behalf.

Roadside contacts, eligibility, services, towing destinations, exclusions, reimbursement procedures, provider availability, and company information may change. Verify current information through Chevrolet, the vehicle’s documents, OnStar when applicable, and an authorized dealer.