Amazon Prime Customer Service

Amazon Prime customer service offers unlimited free 2-Day Shipping, No minimum order size, and One-Day shipping for $3.99/item. They are also offering a new video streaming and dvd service to compete with Netflix.

Prime offers unlimited free photo storage, you can watch thousands of movies and tv shows. Also, free shipping on 1,000s of items on Amazon.com.

Amazon Customer Service: 1-800-201-7575

Prime is one of the most successful retailing memberships in history. Prime propelled Amazon to become the number one retailer in the world.  The CEO, Jeff Bezos has become the richest man in the USA because of Amazon and Amazon Prime. 

How can I cancel Amazon Prime?

You can just login to your Prime account. Go to Prime Central here. Then on the left hand side of the page there will be a link to end your membership. Or you can call Amazon Prime Customer Service at 1-866-216-1072

I was not notified before I was charged by Amazon for Prime.

The best thing to do is to set a notification to be reminded that they will charge your account. Either monthly or yearly they will charge you. Again, on the left hand side of your Prime account, click to set a reminder.

What are the benefits to subscribing to Amazon Prime?

The most obvious benefit is the free shipping on millions of items on Amazon. However, Prime has more benefits that just free shipping. Some of the benefits are listed below.
1. FREE Two-Day Shipping on over 100 million items, FREE Same-Day and 2-Hour Delivery in select areas, and FREE Release-Date Delivery on eligible pre-order items.
2. Unlimited instant streaming of thousands of movies and TV episodes. 
3. Amazon Music offers 2 million songs – always ad-free. You can unlock more with Amazon Music Unlimited.
4. Prime Reading has thousand books, magazines, comics, articles, Kindle Single.
5. Twitch Prime offers monthly games and exclusive in-game content, Twitch channel subscriptions.
6. Audible offers unlimited listening to original audio series and playlists handcrafted for every interest.
7. Amazon photos offers unlimited photo storage online.
8. Prime Early access give you first shot at sales and deals on Amazon.

Who is the CEO of Amazon?

Jeff Bezos is the CEO of Amazon.

Do I get a discount at Whole Foods®

Yes Prime Members get discounts at Whole Foods. There are exclusive deals for prime members and an extra 10% off sale items.

Amazon Prime Customer Service
Amazon Prime Customer Service Phone Number

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417 Replies to “Amazon Prime Customer Service”

  1. I agreed to the trial membership for Amazon Prime in order to get free 2-day shipment which was supposed to arrive on Saturday Dec. 21st by 8:00pm only to find that I would not receive until Monday Dec. 23rd. The items I ordered are very special holiday gifts which I need before Christmas. I am very upset that I was informed via email and in my Amazon account that I could expect delivery on the Dec. 21st and have that not be the case. A replacement order had to be made and I am trying to have confidence that this second order will be delivered by Monday Dec. 23rd as promised by the customer service representative.

  2. If you don’t use any Prime services after they charge you and you call them for a refund they’ll give it to you.

  3. You guys charge me $85.32 for amazon prime membership…I never sign up for anything..please can I have my money back

    Thank you

  4. Hi,

    I do not work for Amazon, but I am a member of their Prime service, so I will do my best to help you with your problem.

    Your Amazon Prime membership is good for one full year. (if you purchased a one year subscription) I can’t tell you why you were billed twice, unless you inadvertently placed your order twice. I suggest calling Amazon directly (just search for ‘contact Amazon phone’, and an agent will help you with the charge issue.

  5. I never order this is not right you better put my money back or im pressing charges on you and how did you get my account i never got anything from you

  6. Kindle person helped some problems I was having by ‘re-registering my kindle fire. The only bad thing is I lost my already paid for Amazon prime yearly fee. Kindle person put me on hold to check with amazon. When returned I was told I would receive credit to pay for the year already paid for to apply to new fees on Amazon prime.

    I have e-mailed over and over with no reply

  7. Amazon charge me $85.72 I didn’t order anything and I was surprised I was charged. I know I didn’t log on amazon awhile I just back from my trip.please fix it as soon as possible

  8. Two questions: first Is prime a monthly charge of 79.00$, if so I would like to cancel the order.

    Secondly, Amazon deducted from my checking account 79.95 on 1/15/13 and agin on 1/28/13. WHY???????

  9. Your website charged me 83.74 US dollars on November 24th but I did not purchase anything and I didn’t even have access to the Internet on that day. Also I checked my order but there was nothing on my list that cost me 83.74 dollars. It must be a mistake so please fix it as soon as possible.

  10. I was missing a $225 GPS from my Amazon order. There was no way to contact Amazon ~ no email address or 800 number. I had to search the Internet to find the 800 number. The customer service representative replaced the item. Of course, now I have to wait another week. I am disappointed with the fact that Amazon doesn’t share important information directly on their website.

  11. I signed up for the free trial offer and cancelled well in advance of the expiry date yet my credit card was debited on Aug 3rd of @79.00.Kindly reverse my payment Immediately.

    I have now received my statement.I am also trying to contact you by phone but unable to do so since I live in Trinidad

    Thank you.


  12. 1-866-216-1072 is the correct number. I just called to report an issue and was immediately connected to the customer representative.

  13. also scammed by this number by using a google search of “amazon prime customer service”. they informed me that someone in germany was using my account “as we spoke” and they tried to give me a website so they could remotely access my computer (all while asking what i did for a living and if i was single). red flag. the rep then told me that the only way to receive my refund was for a kiss. (i was furious and asked to speak with a supervisor (still completely unsure of what exactly was happening) the supervisor informed me that i could get a refund if i “kissed his jerk”

    these people are horrendous.

    real amazon #866-216-1072 – they were extremely helpful and courtesy even after i was upset regarding my first dilemma. the rep also went along with my requests of him verifying that this time i was in fact calling the correct number.

  14. Wish I had seen this before I dialed this number thinking it was AMazon. It is a scam, they try to take over your computer remotely. I fell for it for a few minutes.

  15. how the hell does someone get hold of a real person at amazom.

    a company this big ..and know one to talk to.

    i need to talk to someone about my account..this is bull crap..

  16. Am the author of 100 and more ways to have the American dream. Kindle edition. forgot my password. what do I do…

  17. I just wanted to say Thank You for the e-mail explaining why my order would be delayed. This is awesome customer service. Keep up the good work and I will continue to shop with Amazon because of the wonderful customer service.


    Joyce Hoffman

  18. I bought 2 cell phones on August 17 with a cover. The 3 of them appear as delivered in your site on Aug the 30th, but I only received the cover. I have already waited for more than 2 weeks. It appears as the carrier was AMZL US.which has no number to contact. I am very concerned, this has never happened before and I think i have already waited too long. The seller contacted me to know my satisfaction level, but I never received the products. I can’t find a way to solve this problem and I would like my money back.

  19. I have had an account with this company since 1988. Today 5/5/2014 I can not open my account and I can not get a new password. All I get are crazy symbols to retype and it just keep going in a circle back and forth nothing goes beyond this point. Of course there is so phone number costumer service for this exact problem. NO HELP CAN NOT GET INTO MY ACCOUNT SO I CAN NO LONGER USE MY ACCOUNT TO PURCHASE ANYTHING. FINE GOOD BYE I WILL FIND A MORE HELPFUL COMPANY TO BUY FROM. OH YES I DO HAVE A WORKING OLD FASHION PHONE NUMBER NOT THAT I EXPECT TO EVER HEAR FROM YOU

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