LYFT Customer Service


LYFT Customer Service Contact Phone Number for Support and Help

Lyft is a popular ride-share app and service. Drivers connect with riders through a smart device app. Their main competitor is Uber.

Lyft Contact Information

Help Website for Lyft click here

Help Website for Drivers click here

Email Lyft click here

Lyft Corporate Offices

185 Berry Street

Suite 5000

San Francisco, CA 94107

Corporate Phone: 1-415-230-2905

Please rate and review your experience with LYFT customer service below. is not associated with LYFT. Website is for information and review purposes only. Please do not leave personal information in your rating or review.


Lyft customer service
Lyft Customer Service

1.1/3 (5)

Please rate this

245 Replies to “LYFT Customer Service”

  1. I live 23 miles from town just this morning I get a confirmation that a driver would arrive in two minutes and then he canceled so that means he drove for 21 minutes and then canceled my ride so it means I wasn’t able to go to work I was so pissed off I had someone to train this was a major disappointment . Uber won’t come Lyft 9 out of 10 never confirms I give him a BIG FAT ZERO…

  2. The Lyft driver was scheduled to pick up a customer at 4750 41st, Wash dc, at around 9:30am to 10am today, December 11th, 2018. He arrived, and when the customer went to the car, not only did he not unlock the car to let the customer in, but he drove away. Strange behavior – to say the least! I’m not sure what happened, but It doesn’t exemplify professionalism that should be executed by a reputable transportation company. I was really disappointed in his behavior. I’m sure you’ll have the aforementioned address in your daily records. Thanks! God bless!

  3. Im a lyft driver, I rented a car from lyft in Philadelphia, pa I went to the hub on frankfrod ave and was attended by Anthony not only he was very nasty he also didn’t want to help me with the issue I was having.. Friday 11/09/18 I spoke to the supervisor he told me to come back Tuesday, which I did go on 11/13/18 that’s when Anthony attendant me I told him I spoke to supervisor and he said he didn’t care what anyone else said before him.. took my car and lost some personal paper I left in the car.. he was really nasty towards me …

  4. I read the complaints and it’s hard to believe the ur still in business, I’ve even made attempts to contact lyft headquarters in San Francisco, Ca to no avail. I think this company needs to be and should shut down.

    1. I had you scheduled for a pickup for 6 people and you never came, but still charged my credit card $64. I’m done with you guys.

    2. James I started Driving for them a month ago, in that time there app has either froze or locked up, while I had passengers in the car that were from out of town. I couldn’t get a hold of support the customer luckily had the address and we used Siri in my phone to get us to where I had to go at my expense.

      I have complained to them without any feed back from support about the issue other then they blamed my service provider of my phone…BTW it works on my other driving site with out a glitch.

      I find them a very uncaring company incompetent Company to say the least.. and do not support either the customer or the drivers at all….

  5. Iam a lift driver. I had an accident at the Greyhound parking lot several weeks ago. I had just pickef up a rider and was leaving when a car backed into me.The Tallahassee po;ice were called and since the accident was in a parking lot they only help exchange information. The accident was reported to lift and I am not allowed to drive for safety reasons. I had a small dent, very small on the side of my car and now I can’t drive until this is cleared. I changed to drive with my other car but no deal I still can;t drive. WHAT? This does not make any sense. I took all the required pictures and have found there is a 2,000 deductable. I am not able to reach any help line So I am out of work.


  7. Tuesday June 5, 2018, we used lyft for a doctor appointment. We had arranged ahead of time with Cyndi Becker (763)528-5460.

    She arrived on time and efficiently got us to the doctor’s building.

    We had also arranged a ride for Wednesday June 6, to be picked up at 11:30 AM. I got a late text stating that she could not make the appointment: “I’m in Tampa.” (We live in Bradenton.) My husband immediately called for another ride; we had to wait 9 minutes, making me very late for my appointment.

    We will not use this driver again.

    1) Although she did not smoke while driving, her vehicle reeked of cigarette smoke and I could see the ashtray placed in the front seat cup holder, immediately to my left. This was extremely unpleasant, to say nothing of unhealthful. I endure many health problems; second hand smoke is not a welcome addition to my condition.

    2) The late cancellation seems highly unprofessional.

    It is not with pleasure that I send this report. Cyndi drove the bus and tram for the retirement community where we reside, bringing us to meals, shopping errands etc. She was recommended by another driver. When I told this today to the other driver and the activities director, both were surprised and dismayed, and said that they will no longer refer other residents to Ms. Becker.

  8. I just got ripped off by a Lyft driver and I think the only way to address this is to go to the media in Chicago where I live!!!

    1. they stole 332.71 for a ride i did no go in im in boston ma. so im going going to fight back to theses thieves and let all know!

  9. Trying to talk to someone is nearly impossible…every time I typed in the code to activate the app..Lyft sends me another code. Ready to give up…so frustrated..need to talk to a customer service human.

    1. I want to use my discount for my first ride but I’m told I have redeemed it. I have never use the service

Leave a Reply

Your email address will not be published.