Before using Consumer Reports for your product research and reviews, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Consumer Reports is a nonprofit organization that provides unbiased product testing, reviews, and ratings to help consumers make informed purchasing decisions.
How to Contact Consumer Reports
You can reach Consumer Reports customer service using the following details:
- Phone Number (Customer Support): 1-800-333-0663
- Email Support: member@consumers.org
- Chat: Available on the Consumer Reports website during business hours
- Customer Service Hours: Monday to Friday, 8 AM to 8 PM (ET); Saturday, 9:30 AM to 6 PM (ET)
- Corporate Address: Consumer Reports, 101 Truman Avenue, Yonkers, NY 10703, USA
- Website: https://www.consumerreports.org/
Consumer Reports Customer Support Reviews and Complaints
When considering using Consumer Reports for your product research and reviews, it’s helpful to review their customer service feedback. Consumer Reports competes with other review and rating platforms such as CNET, Wirecutter, Good Housekeeping, and U.S. News & World Report. Customer reviews often highlight the thoroughness and reliability of Consumer Reports’ product testing, the unbiased nature of their reviews, and the depth of information provided. Many subscribers appreciate the organization’s commitment to consumer advocacy and the detailed reports available for various product categories. However, some complaints focus on issues related to subscription management, customer service responsiveness, and the cost of access to premium content.
Comparing Consumer Reports with other review platforms like CNET, Wirecutter, Yelp, BBB, Good Housekeeping, and U.S. News & World Report can help you determine which source offers the best combination of reliability, depth of information, and customer support for your product research needs.
Customer Service Numbers Disclaimer
At CustomerServiceNumbers.com, we also provide a rating, review, and comment section where you can leave your own review. Note: This website listing is not associated with Consumer Reports. The information and the reviews are a service provided by CustomerServiceNumbers.com.
