DKNY Customer Service


How To Contact DKNY Customer Service

DKNY designs tops, sweaters, jeans, pants, dresses, skirts & jackets designed by Donna Karan.

DKNY Donna Karan Address
550 7th Ave.
New York, NY
10018 USA
Phone Number: 1-212-789-1500

DKNY Donna Karan Returns Address
Attention Returns Department
150 Omicron Court
Shepherdsville, KY 40165 1-800-231-0884


4 Responses

  1. Omg .. Me too same problem .. I’m going to try to contact someone as well.. I’ve never had an issue with a coat before . The feathers are all over .. I would be embarrassed if I needed to take off my coat

  2. Hello, I have the same problem. The feathers are driving me crazy. The feathers are all over my clothes and I have been itching my neck like crazy. Someone please help. Anyway of getting a hold of the company designer.

  3. I purchased a sweater for my daughter in Birmingham. The first time she wore it, it unraveled & it is now unwearable. I am disgusted with the cheap material & have not been able to get a response from DKNY customer services.

    Will not be buying any more of their products.

  4. Worst customer support

    I got 2 items from Toronto premium outlet

    a shoe last week and a wallet at Christmas

    24 hours after wearing the shoe I went back to the store and showed them that the colour changed for no reason, They agreed with me but couldnt find an explainination and advised me to use aldo cleansers which still didnt do anything

    As for the wallet 3 weeks after using it, the zipper fell apart

    FYI I called the 1-800-231-0884 number, left a message and as expected no reply back and all their advice is keep on calling and leaving a message

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