Dockers Luggage Customer Service


How to Contact Dockers Luggage Customer Service

Phone Number: 1-866-290-6064 association with this company:

This website is not associated with the company. The website is for reviews, ratings, complaints, and information only. Please do not leave any personal information in the comments or reviews. Also, please report any inaccurate information in the comment section below.


5 Responses

  1. I bought 4 of the Dockers upright suitcases with 4 wheels. The second time we used them 2 lost a wheel and another one has a loose wheel. After looking at the design and how the wheels are connected, it is no wonder. The design is terrible and I am going to try to get a refund.

  2. Zipper broke on the first use! I packed me bags it was fine and when I got to my final destination the bag came out un zippered and my belongings were lost. Glad it was only the front small compartment that the zipper broke and only a few things were lost! This should not have happened tho. I’m not going to pay to ship it there n back that’s just ridiculous it’s a huge suitcase. Purchased in November for my trip in December.

  3. I have a set of Dockers suit cases (hard case) on two of the suitcases one wheel came off. This appears to be a defect in the quality of the suitcase. I would like to know my procedures for receiving a replacement or refund for the cases as they have a lifetime warranty that is applicable for this damage.

  4. Sounds like others have had the same problem I am having with my recent,y Prichard docker four wheel suitcase. The side seam unraveled. It has in,y been on five short trips with me. This is not usual….most suitcases I have had last for many years. I bought this one about a year and a half ago. What recourse do I have?

  5. I have two Dockers Upright suitcases. One is about 5 years old and the other is only a year old. I have already had one replaced due to the poor quality of the threading; but now both are unraveling. Frankly, I am surprised that the one that was replaced is almost in the same condition; it’s only a year old and that was replaced by the company. I think, at this point I would like a full refund for the suitcases. I have returned one in the hopes that it was just a bad bag, but now that they are both doing the same thing (i.e., one 5 years old and the other only 1 year old).

    An guidance you can give me would be fantastic and I am so sorry that your product is not working out for me.

Leave a Reply

Your email address will not be published. Required fields are marked *