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Giant Bikes Customer Service – Complaints And Reviews

1-800-779-2453

Before purchasing a Giant bike, it’s important to be aware of their customer service, including the contact information, reviews, ratings, and complaints listed below. Giant Bicycles is a leading manufacturer of high-performance bicycles for road, mountain, and recreational riding.

How to Contact Giant Bikes

You can reach Giant Bikes customer service using the following details:

  • Phone Number: 1-800-874-8677
  • Email Support: Giant Bikes offers support through their online contact form available on their website.
  • Customer Service Hours: Monday – Friday, 8 AM – 5 PM PT
  • Corporate Address: Giant Bicycle, Inc., 3587 Old Conejo Road, Newbury Park, CA 91320
  • Website: https://www.giant-bicycles.com/

Giant Bikes Customer Support Reviews and Complaints

When considering purchasing a Giant bike, it’s helpful to review their customer service feedback. Giant Bikes competes with other bicycle brands like Trek, Specialized, and Cannondale. Customer reviews often highlight the performance, durability, and innovation of Giant bikes, particularly for serious cyclists. However, some complaints focus on issues related to customer service, product availability, and warranty claims.
Comparing Giant Bikes with other bicycle brands can help you determine which offers the best products, pricing, and customer support for your cycling needs. Evaluating customer reviews and complaints is an important step in making an informed decision about purchasing a Giant bike. Other competitors include Huffy, and Schwinn.

Customer Service Numbers Disclaimer

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about purchasing a Giant bike.

Note: This website listing is not associated with Giant Bikes. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Giant Bikes does not provide support services directly through this website. For any questions or concerns about Giant Bikes products or services, contact their customer service representative directly.

Giant saddle makes noise

May 16, 2018

hi, I purchased a giant SLR saddle neutral from a dealer in Montreal. I am very disappointed because every time I go for a ride, there is always a cracking noise. I bought it last September 2017, and for that reason, I cannot return it at the store. All my family has giant bikes and accessories and never had any issues. What can I do because I paid $230.00 for the saddle? Maybe you can help me. Thanks

Avatar for ilias E
ilias E
2.4
2.4 out of 5 stars (based on 883 reviews)

Giant saddle makes noise

May 16, 2018

hi, I purchased a giant SLR saddle neutral from a dealer in Montreal. I am very disappointed because every time I go for a ride, there is always a cracking noise. I bought it last September 2017, and for that reason, I cannot return it at the store. All my family has giant bikes and accessories and never had any issues. What can I do because I paid $230.00 for the saddle? Maybe you can help me. Thanks

Avatar for ilias E
ilias E
CustomerServiceNumbers.com