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Reach Hancock Fabrics Inc. Customer Care

1-877-322-7427

Eric Strand

Reach Hancock Fabrics Inc. Customer Care

Hancock Fabrics, Inc. is a retail merchant of fabric and related home sewing and decorating accessories with stores in 42 states as well as the website, www.hancockfabrics.com.
Founded in 1957, Hancock Fabrics ranks as one of the leading fabric chains serving the home sewing market. Hancock carries a wide selection of fashion merchandise at guaranteed every day low prices. Hancock shares trade on the New York Stock Exchange under the symbol HKF.

1-877-322-7427

Hancock Fabrics Customer Service

Rated 3.0 out of 5
June 21, 2014

Hancock Fabrics, Pershall Rd, St Louis Mo – No public restroom which makes your visit short and your purchases few, if you go to that location you basically run in get what you need, and leave before you need to use the restroom no looking around for additional purchases. Never, never, never have patterns stocked during sales. Lines are always long.

Avatar for carol
carol

Hancock Fabrics Customer Service

Rated 3.0 out of 5
May 29, 2014

On May the 24th 2014, I was in Rugged Warehouse in Bowling Green, KY. While shopping there, I needed to use the restroom.. The employee at Rugged Warehouse stated that their restroom was not working and I could go next door to Hancock Fabrics… When I asked to use their restroom at Hancock Fabrics, the lady was very rude to me and told me to tell Rugged Warehouse not to send anyone else there and no I couldn’t use their bathroom… Yes, I do shop at Hancock Fabrics often… It just wasn’t that day.. When dealing with the public you should be just a little more kind to people !!! It wasn’t what she said, it’s how she said it!!! It will be a while before I return to Hancock Fabrics or maybe not ever return !!! I pray that she doesn’t talk to all the customers like that !!!

Avatar for Toynnia
Toynnia
2.8
Rated 2.8 out of 5
2.8 out of 5 stars (based on 321 reviews)

Hancock Fabrics Customer Service

Rated 3.0 out of 5
June 21, 2014

Hancock Fabrics, Pershall Rd, St Louis Mo – No public restroom which makes your visit short and your purchases few, if you go to that location you basically run in get what you need, and leave before you need to use the restroom no looking around for additional purchases. Never, never, never have patterns stocked during sales. Lines are always long.

Avatar for carol
carol

Hancock Fabrics Customer Service

Rated 3.0 out of 5
May 29, 2014

On May the 24th 2014, I was in Rugged Warehouse in Bowling Green, KY. While shopping there, I needed to use the restroom.. The employee at Rugged Warehouse stated that their restroom was not working and I could go next door to Hancock Fabrics… When I asked to use their restroom at Hancock Fabrics, the lady was very rude to me and told me to tell Rugged Warehouse not to send anyone else there and no I couldn’t use their bathroom… Yes, I do shop at Hancock Fabrics often… It just wasn’t that day.. When dealing with the public you should be just a little more kind to people !!! It wasn’t what she said, it’s how she said it!!! It will be a while before I return to Hancock Fabrics or maybe not ever return !!! I pray that she doesn’t talk to all the customers like that !!!

Avatar for Toynnia
Toynnia