How To Contact ideeli Customer Service
ideeli is the fastest-growing online members-only shopping site in the U.S. Our 3 million members enjoy limited-time sales featuring the most sought-after brands across the categories of apparel, accessories, home, beauty, travel and kids. 1-888-835-1719
15 Responses
Yes, this company is terrible now. Did not used to be but now they will take your money but that is all. Ideel will not even answer my emails to customer service! Never thought I would say this as I have spent a few thousand dollars at this website in the past but DO NOT BUY FROM IDEEL!!!!!!
I NEVER CHANGE MY SHIPPING ADDRESS TO CANADA.I CAN NOT BUY BECAUSE THE PRICE ARE CANADIAN.CAN YOU FIX THIS SITUATION?
Do not order from this company is all I can say. there total lack of caring or concern to answer emails or phone calls when they ‘pledge’ to get back to you in 24 hours is a crock of crap! I will never order from them again and from the other posts sounds like I shouldn’t return what I had already decided to return. That’s my 2 cents.
I order jacket on 11/09/15, I contacted them but still nothing no package no money back.
I will not order from this company any more.
I have been waiting for an item and when I click on the tracking number for USPS its states that it has not been created. I called several times can’t seem to get anyone on the phone, left messages and no return call. Can’t do live chat because they show unavailable. WOW!! So disappointed I have been with a company for so many years.
They went in to my account and changed the shipping address then sent a Men’s watch I did not order to that address and charged to my credit card. When I got the shipping email, I called support and left a message and also email that this is not me that is ordering and they must have the wrong account. No reply of course, and 2 days ago a $771 appeared on my card. On Monday I made the mistake of actually ordering myself, not noticing someone changed the shipping address and everything I ordered, was already shipped to the same address they sent the watch I did not order too.
I have been trying to contact them for 5 days now and no response. Some one should alert the authorities because they are committing a fraud.