Groupon Customer Service – Complaints And Reviews

Online Help Only

Before using Groupon for deals and discounts, it’s important to be aware of Groupon’s customer service, including the contact information, reviews, ratings, and complaints listed below.

Groupon Customer Service Reviews and Complaints

When considering using Groupon for finding deals on activities, products, and services, it’s helpful to review Groupon customer service reviews and complaints. Groupon is a popular e-commerce platform that offers discounts on a wide range of goods and services, including local experiences, travel, dining, and retail. Groupon has received various feedback from customers regarding their support and service. Reviews often highlight the savings offered, the variety of deals available, and the ease of using the platform, while some complaints focus on issues like refund policies, voucher redemption, and customer support responsiveness. Comparing Groupon with competitors like Expedia, LivingSocial, RetailMeNot, and Honey can provide a broader perspective on customer service experiences in the online deals industry.

How to Contact Groupon

To contact Groupon, you can use the following information:

  • General Customer Service: Groupon primarily offers support through their online help center and chat. There is no direct phone support for general inquiries.
  • Support Email: Groupon does not offer direct email support; users are encouraged to use the help center for assistance.
  • Customer Service Hours: Available 24/7 through the online help center
  • Corporate Office Address: Groupon, Inc., 600 W Chicago Ave, Chicago, IL 60654
  • Website: www.groupon.com
  • Support Website: https://www.groupon.com/faq

At CustomerServiceNumbers.com, we also provide a rating and comment section where you can leave your own review. Evaluating these reviews and complaints can help you make an informed decision about using Groupon for your deals and discounts needs.

Note: This website listing is not associated with Groupon, Inc. The information and the reviews are a service provided by CustomerServiceNumbers.com.

Groupon does not provide support services directly through this website. For any questions or concerns about Groupon services, contact their customer service representative through the provided support channels.

IHOP would not take Groupon

May 3, 2024

I have 4 Groupons for IHOP and they would not take any of them, said they were used. They were not. I emailed Groupon with an attachment that would not submit, and seems there is no way to contact and get a response. Better service is needed.

Avatar for Judith N
Judith N

Why is my groupon not working?

October 18, 2018

Why is my groupon not working? I can’t login

Avatar for Chuck
Chuck

I can't get a human at Groupon

September 10, 2018

I cannot seem to get a human to answer my question nor can I navigate the support section from my desktop computer. I think this marks the end of my use of Groupon. Sorry

Avatar for Joan R
Joan R
2.4
2.4 out of 5 stars (based on 866 reviews)

IHOP would not take Groupon

May 3, 2024

I have 4 Groupons for IHOP and they would not take any of them, said they were used. They were not. I emailed Groupon with an attachment that would not submit, and seems there is no way to contact and get a response. Better service is needed.

Avatar for Judith N
Judith N

Why is my groupon not working?

October 18, 2018

Why is my groupon not working? I can’t login

Avatar for Chuck
Chuck

I can't get a human at Groupon

September 10, 2018

I cannot seem to get a human to answer my question nor can I navigate the support section from my desktop computer. I think this marks the end of my use of Groupon. Sorry

Avatar for Joan R
Joan R
CustomerServiceNumbers.com