How To Contact Jackson Hewitt Customer Service
Jackson Hewitt provides full-service income tax return preparation. Jackson and Hewitt boast 6,600 franchised and company-owned offices throughout the USA.
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Jackson Hewitt provides full-service income tax return preparation. Jackson and Hewitt boast 6,600 franchised and company-owned offices throughout the USA.
16 Responses
Same thing happened to me. Had an appointment for 4:00 , but I show up earlier and still didn’t get in the chair until after 5:15. Then the lady didn’t appear to know how to itemize deductions. I wasn’t really comfortable with that plus her copier/printer didn’t have ink. LOL
Same thing happened to me. Had an appointment for 4:00 , but I show up earlier and still didn’t get in the chair until after 5:15. Then the lady didn’t appear to know how to itemize deductions. I wasn’t really comfortable with that plus her copier/printer didn’t have ink. LOL
We had a appointment and stood there another hr and a half.
Please take your business some where else especially if you have dependents. I usually do my taxes myself because i only have 2 forms and one dependent but i work from home and i am able to write off certain deductions because of that is why I choose to have a professional name to back my taxes up. My tax agent at Jackson Hewit was informed that i am a single mother claiming my son (who was there with me doing his taxes for the first time) told her I was head of household ….. she put me down as single …. I caught the mistake and she went back in and added head of house…on top of that she said i didn’t qualify for earned income credit. She then told me what my refund was and I was very disappointed due to it has never been this low as a single “poor” mother ..Then she charged me 212.00. I came home went online and put the numbers in myself like i have always done in the past ….she was short by 1787.00 and I did qualify for EIC I called her right away and told her something was wrong she then had to redo my taxes saying she was waiving the extra 99.00 charge for a 1040x because of her error printed 10 pages that I had to mail off on my own dollar and hope a check comes in 8 weeks for the other portion. If i would not have done the numbers myself this would have been 1787.00 mistake. I will never go there again.
Never go to them again caused me so much stress could have done them my self faster thought I would save myself some stress this year give my self the day of took longer with them and cost more then when I had them done by certified accountant .
I filed with your offfice on Jan. 28,2015. It is now may 12,2015 and I have never goktten my tax return. YOur office never checked into the problem. I had to go down to the local office of the irs and found out that there was ne justification of the $1002.24 return sent in for me. I spoke to one of your people and they are still going to charge me for no service at all. The taxes were filed wrong and you still get my money. I hope you ennjoy my money?
These people are pathetic when it comes to doing taxes. I filled with them over a month ago and still haven’t got my return. I have been calling them to see what was going on because they said 10-17 business days. It’s been over a month. This is ridiculous.