John Hancock Customer Service


How To Contact John Hancock Customer Service

John Hancock Insurance and Finance provides insurance and financial services including life insurance, annuities, and mutual funds.


13 Responses

  1. Even one star is too high. I have repeatedly phoned with being put on hold for an “eternity”. Finally realizing that the call is routed through their Philippine call center . I truly feel that this company should be investigated. I have a policy (in hand), a letter confirming the policy, and yet I am told they have no record. Sounds too fishy !

  2. Absolutely miserable service. My wife and I have LTC policies and cannot contact any representative to service the policies. We moved to a new location and cannot contact anyone thru their website nor phone contact. They have received over $40000 in premium payments……NO SERVICE .


  3. 2/16/2016

    Tried several locations on the internet just to find your phone number. It shouldn’t take a detective to be able to locate your number. After reading the rest of these comments I am thinking John Hanjerk Customer Service is not very good. Keep you jobs her in the USA and maybe your quality would improve. Glad I do not have your insurance.

  4. I have an ins policy with john Hanjerk, and I can;t find the policy? pam coker, I don;t know if you would have any thing on it or not, live in Roswell, mi 48422. thanks,

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