Love and Seek is no longer operating as an active online dating service. The former LoveAndSeek.com website now redirects visitors to a deprecated-service page rather than offering registration, account access or normal customer support.
Former members may still need help identifying recurring charges, canceling an Apple or Google Play subscription, requesting account or profile deletion, disputing billing, protecting personal information or reporting a romance scam.
Love and Seek Service Status and Contact Information
- Current service status: Love and Seek is closed and its former website is deprecated.
- Former official website: LoveAndSeek.com
- People Media customer-care mailing address: People Media, P.O. Box 12627, Dallas, TX 75225
- Official People Media contact page: People Media Contact Information
- Legacy People Media customer-service number: 1-866-727-8920
- Match Group privacy information: Review Match Group Privacy Information
- Match Group online-dating safety guidance: Review Online-Dating Safety Information
- People Media corporate and privacy address: People Media, Inc., 8750 North Central Expressway, Suite 1400, Dallas, TX 75231
- Match Group corporate switchboard: 1-214-576-9352
The former 1-866-727-8920 number has historically been associated with People Media and Love and Seek. However, People Media’s current official contact page does not publish that number or current telephone-support hours.
Do not provide a password, verification code, full payment-card number, Social Security number or government identification unless you have independently confirmed that you are communicating with an authorized company representative.
The Match Group corporate switchboard is not a normal Love and Seek billing or account-support line.
Is Love and Seek Still Active?
No. Love and Seek no longer provides an active dating website.
The former official domain now leads to a deprecated-service endpoint. Visitors cannot use the public website to:
- Create a new profile
- Search for members
- Purchase a new subscription
- Access normal dating features
- Use a visible Love and Seek Help Center
- Manage an account through the former website
People Media still identifies LoveAndSeek as one of its historical dating brands, but that does not mean the dating service remains open.
Was My Love and Seek Account Moved to Another Dating Service?
There is no current official public announcement confirming that every Love and Seek profile, subscription or message history was transferred to Match.com, OurTime, Christian Mingle or another dating service.
Do not assume that:
- A Match.com account was automatically created
- An OurTime membership replaced Love and Seek
- Billing was transferred to another dating brand
- Old messages remain accessible elsewhere
- A caller claiming to manage a migration is legitimate
If another dating-service charge appears, contact that service separately and request the transaction date, account email and subscription details.
Choose the Correct Love and Seek Support Route
- Apple App Store subscription: Cancel through Apple Subscriptions and request any eligible refund through Apple.
- Google Play subscription: Cancel through Google Play Subscriptions and use Google’s refund process when applicable.
- PayPal automatic payment: Review and cancel the automatic payment through the PayPal account.
- Credit- or debit-card charge: Identify the full statement descriptor, document cancellation efforts and contact the card issuer when the charge remains incorrect or unauthorized.
- Bank-account withdrawal: Revoke authorization with the company and notify the bank or credit union.
- Old Love and Seek account or profile: Submit a written privacy or deletion request to People Media and retain proof of delivery.
- Profile appearing in search results: Request source removal first, then use the search engine’s outdated-content procedure when appropriate.
- Romance scam: Stop communication, preserve evidence, contact the payment provider and report the incident to the FTC or FBI IC3.
- Threats, stalking or immediate danger: Contact local law enforcement or emergency services.
Legacy Love and Seek Phone Number Warning
The number 1-866-727-8920 was previously published for Love and Seek and other People Media services.
Because the Love and Seek website is closed and People Media’s current official contact page no longer publishes the telephone number:
- Do not assume it still provides Love and Seek account support.
- Do not rely on old published support hours.
- Ask the representative to identify the legal company and account involved.
- Do not provide a complete card number or account password.
- Do not allow remote access to a computer or phone.
- Do not pay a fee to close an old dating profile.
- Follow up important billing or deletion requests in writing.
Information to Gather Before Requesting Help
Collect as much of the following information as possible:
- Name used on the Love and Seek account
- Email address associated with the account
- Former username or profile name
- Approximate signup date
- Last known subscription date
- Statement descriptor
- Charge date and amount
- Last four digits of the payment card
- Apple, Google Play or PayPal receipt
- Cancellation confirmation
- Previous support correspondence
- Screenshots showing an old profile or charge
- Dates of any disputed transactions
- The specific cancellation, deletion, refund or correction requested
Do not publish this information in a public review. Send sensitive records only through a verified company, payment-provider, bank or government reporting route.
How to Check Whether a Love and Seek Subscription Is Still Active
A subscription can remain active through a payment platform even after a website or app is no longer being used.
Check:
- Apple Subscriptions on every Apple ID that may have been used.
- Google Play Subscriptions on every Google account that may have been used.
- PayPal automatic payments.
- Credit- and debit-card statements.
- Bank-account withdrawals.
- Email receipts containing Love and Seek, People Media, dating membership or subscription wording.
- Archived cancellation emails.
Deleting an app, removing its icon or stopping use of the website does not necessarily cancel a paid subscription.
How to Cancel a Love and Seek Subscription Through Apple
When Apple processed the subscription:
- Open Settings on the iPhone or iPad.
- Tap the account holder’s name.
- Tap Subscriptions.
- Select the relevant Love and Seek or People Media subscription if it appears.
- Tap Cancel Subscription.
- Save a screenshot or confirmation.
Apple’s official instructions are available at:
If the subscription does not appear:
- Check another Apple ID.
- Search email for an Apple receipt.
- Check whether the charge was billed directly to a card instead.
- Contact Apple Support with the receipt or transaction details.
How to Request an Apple Subscription Refund
Apple controls refunds for purchases it processed.
Use:
Provide:
- Apple ID used for the purchase
- Transaction date
- Amount
- Subscription name
- Reason for the request
- Cancellation confirmation
Canceling future renewal does not automatically refund a previous charge.
How to Cancel a Love and Seek Subscription Through Google Play
When Google Play processed the subscription:
- Open Google Play.
- Confirm that the correct Google account is active.
- Open Payments & subscriptions.
- Select Subscriptions.
- Select the applicable Love and Seek or People Media subscription.
- Choose Cancel subscription.
- Follow the instructions.
- Save the cancellation confirmation.
Official instructions:
Cancel a Google Play Subscription
Uninstalling an Android app does not cancel its subscription.
How to Request a Google Play Refund
Google controls refunds for transactions processed through Google Play.
Use:
Refund eligibility can depend on:
- How recently the transaction occurred
- The type of purchase
- Whether the charge was authorized
- Google’s current refund rules
- Whether a refund was previously requested
How to Cancel a PayPal Automatic Payment
When PayPal processed the subscription:
- Sign in to PayPal directly.
- Open Settings.
- Open Payments.
- Select automatic or recurring payments.
- Find Love and Seek, People Media or the applicable merchant.
- Cancel the automatic payment.
- Save confirmation of the change.
Review the PayPal activity history for previous charges and merchant contact information.
Canceling the automatic payment stops future PayPal-authorized billing but does not automatically refund completed transactions.
How to Stop a Direct Credit- or Debit-Card Subscription
If Love and Seek or People Media billed the card directly:
- Record the exact statement descriptor.
- Collect cancellation emails and prior correspondence.
- Send a written cancellation request to People Media.
- Ask the card issuer whether it can block future recurring transactions from the merchant.
- Dispute charges that continued after a valid cancellation.
- Report unauthorized charges promptly.
- Continue monitoring future statements.
Mail correspondence to:
People Media
P.O. Box 12627
Dallas, TX 75225
Include only the information needed to identify the former account. Do not mail a full payment-card number, account password or original identification document.
Use certified or trackable mail when proof of delivery may be important.
How to Stop an Automatic Bank-Account Withdrawal
For an automatic debit from a checking or savings account:
- Notify the company that authorization is revoked.
- Notify the bank or credit union.
- Ask about a stop-payment order.
- Follow an oral request with written notice when required.
- Keep copies of every notice.
- Monitor the account for additional withdrawals.
Ask the financial institution about deadlines and fees. Replacing a debit card may not stop an automatic withdrawal using bank-account information.
Love and Seek Charge After Cancellation
If a charge posted after cancellation:
- Locate the cancellation date.
- Confirm whether the cancellation stopped renewal immediately or at the end of a paid term.
- Compare the charge date with the renewal date.
- Identify whether Apple, Google, PayPal or People Media processed it.
- Submit the cancellation proof to the payment provider.
- Request a written refund decision.
- Dispute the transaction promptly when appropriate.
Do not assume that closing a dating profile, deleting an app or stopping use of the service canceled the billing agreement.
Unfamiliar Love and Seek or People Media Charge
An unfamiliar charge may involve:
- An old recurring subscription
- A renewal processed before the service closed
- An Apple or Google Play purchase
- A PayPal automatic payment
- A purchase by another authorized card user
- A transaction connected to another People Media brand
- A fraudulent merchant using similar wording
Review:
- The full statement descriptor.
- Transaction date and amount.
- Email receipts.
- Apple purchase history.
- Google Play order history.
- PayPal automatic payments.
- Other household members and authorized card users.
Contact the payment provider promptly when the transaction remains unauthorized.
How to Dispute a Love and Seek Charge
For a credit-card billing error:
- Call the card issuer promptly.
- Ask whether a temporary credit will be issued during review.
- Send a written billing-error notice when required.
- Include the account name, disputed amount, date and reason.
- Attach copies rather than original documents.
- Send the notice to the billing-inquiries address, not the payment address.
- Keep proof of mailing.
Federal credit-card billing protections can have short deadlines, commonly measured from the date the statement containing the disputed charge was sent. Act promptly rather than waiting for several billing cycles.
For debit-card or bank-account disputes, contact the bank immediately because different rules and deadlines may apply.
Can I Get a Love and Seek Refund?
The closed Love and Seek website no longer provides an accessible current refund policy.
Refund eligibility may depend on:
- Who processed the payment
- When the charge occurred
- Whether renewal was canceled
- Whether the transaction was authorized
- The payment provider’s current policy
- Applicable consumer law
Direct refund requests should include:
- Former account email
- Charge date
- Charge amount
- Statement descriptor
- Cancellation date
- Reason for requesting a refund
- Supporting receipt or confirmation
Do not pay a third party that promises a guaranteed Love and Seek refund.
How to Request Deletion of an Old Love and Seek Account
Because the former website no longer offers visible account tools, submit a written request to People Media.
Include:
- Full name used on the account
- Former account email
- Username or profile name
- Approximate account dates
- A clear request to delete or confirm deletion of the account and profile
- A request to identify any data that must be retained
- A safe method for sending any required identity verification
Send the request to:
People Media
P.O. Box 12627
Dallas, TX 75225
For an applicable privacy request, the current People Media corporate and data-protection address is:
People Media, Inc.
8750 North Central Expressway, Suite 1400
Dallas, TX 75231
Do not send a copy of a driver’s license, passport or other sensitive identification until the recipient has confirmed a secure and necessary verification process.
What Happened to Love and Seek Messages and Photos?
No current public Love and Seek page explains whether every former profile, photo or message was deleted, anonymized, retained or migrated.
Data may be retained for reasons such as:
- Legal obligations
- Fraud prevention
- Payment records
- Safety investigations
- Dispute resolution
- Enforcement of terms
Request written confirmation directly from People Media if the status of a former account matters.
Do not assume that content disappeared merely because the public website closed.
Old Love and Seek Profile Appears in Search Results
A search engine may display an old title, image or snippet after the original page is removed.
Follow these steps:
- Open the search result and determine whether the original profile still loads.
- Save the result URL and screenshots.
- Request removal from People Media when the source remains active.
- After the source is removed or changed, use the search engine’s outdated-content tool.
- Request removal of especially sensitive personal information through the search engine’s privacy process.
Removing a search result does not necessarily delete the underlying account or data.
Former Love and Seek Match Keeps Contacting Me
When unwanted contact continues:
- Stop responding.
- Block the person’s phone number, email and social accounts.
- Save messages, voicemails, profile information and payment requests.
- Do not meet the person alone.
- Tell trusted family or friends.
- Report impersonation or harassment to the platform currently being used.
- Contact local law enforcement when threats, stalking or extortion are involved.
- Call emergency services when there is immediate danger.
Do not post another person’s address, telephone number, workplace or private messages in a public CSN review.
Love and Seek Romance Scam Warning
A former Love and Seek connection may continue communicating outside the closed platform.
Common romance-scam warning signs include:
- Professing strong feelings very quickly
- Refusing live video conversations
- Claiming to work overseas or on a remote assignment
- Requesting emergency travel or medical money
- Requesting gift cards
- Requesting cryptocurrency
- Promoting a cryptocurrency or investment platform
- Requesting wire transfers or payment apps
- Claiming a package, inheritance or customs fee must be paid
- Asking for bank-account access
- Threatening to release private photographs
Never send money or financial information to someone known only through a dating site or messaging service.
Review official FTC guidance:
What to Know About Romance Scams
What to Do After Sending Money to a Romance Scammer
Act immediately:
- Stop communicating with the person.
- Contact the bank, card issuer, wire service, gift-card company, cryptocurrency exchange or payment app.
- Ask whether the transaction can be stopped, recalled or traced.
- Change compromised passwords.
- Enable multifactor authentication.
- Preserve messages, receipts, usernames, wallet addresses and photographs.
- Report the scam to the FTC.
- Submit an FBI IC3 complaint when internet fraud is involved.
- Contact local law enforcement when appropriate.
Reporting resources:
Recovery scammers may contact victims afterward and promise to recover the money for an upfront fee. Do not send them additional money.
Fake Love and Seek Support and Closure Emails
Scammers may impersonate a discontinued service because former users expect unusual closure, refund or account messages.
Warning signs include:
- A fee to delete an old profile
- A request to “verify” the account with a gift card
- A request for a password or one-time code
- A request for remote access to a phone or computer
- A claim that the account must be transferred immediately
- An unofficial refund link
- A request for a full card or bank-account number
- A threat that private dating messages will be published
- A caller who cannot identify the former account accurately
Verify all communication independently. Do not use a telephone number or link supplied in a suspicious message.
How to Escalate a Love and Seek Billing or Privacy Complaint
- Identify whether Apple, Google Play, PayPal, People Media or a bank processed the payment.
- Cancel through the company that controls the subscription.
- Save cancellation confirmation.
- Submit a written refund or deletion request.
- Keep copies and proof of delivery.
- Contact the payment provider when charges continue.
- Dispute unauthorized or incorrect billing promptly.
- Submit an applicable consumer complaint when normal routes fail.
- Report deceptive or fraudulent conduct to the FTC.
People Media correspondence:
People Media
P.O. Box 12627
Dallas, TX 75225
Corporate or applicable privacy correspondence:
People Media, Inc.
8750 North Central Expressway, Suite 1400
Dallas, TX 75231
The Match Group corporate switchboard is 1-214-576-9352. It is not a dedicated Love and Seek customer-service number and may redirect consumer issues to written or online support.
A review submitted to CustomerServiceNumbers.com does not cancel a subscription, delete a dating profile, issue a refund, stop a bank charge or report a scam to law enforcement.
Love and Seek Customer Service Reviews and Complaints
CustomerServiceNumbers.com currently has no published Love and Seek customer reviews. The current rating is 0.0 out of 5 based on zero reviews.
There is not enough CSN review data to identify a current positive or negative service trend.
Former members may use the review section to describe factual experiences involving:
- Subscription cancellation
- Recurring charges
- Apple or Google Play billing
- Refund requests
- Account deletion
- Profile removal
- Privacy requests
- Service closure communication
- People Media correspondence
- Romance-scam reporting
Do not include usernames, email addresses, telephone numbers, dating-profile screenshots, payment-card information, private messages or identifying information about another former member.
Frequently Asked Questions About Love and Seek
Is Love and Seek still in business?
Love and Seek is no longer operating as an active dating service. Its former website redirects to a deprecated-service page.
Can I create a new Love and Seek account?
No active registration or dating service is available through the former official website.
What is the Love and Seek customer-service number?
1-866-727-8920 was historically associated with Love and Seek and People Media. It is not currently published on People Media’s official contact page and should be treated as a legacy number.
What are Love and Seek customer-service hours?
Current official telephone-support hours are not published. The former Monday-Friday schedule should not be assumed to remain valid.
Who owned Love and Seek?
Love and Seek was operated through People Media, Inc., a dating-services business associated with Match Group.
Was my account transferred to Match.com or OurTime?
There is no current public official notice confirming that every Love and Seek account was transferred to another dating service.
How do I cancel an Apple Love and Seek subscription?
Open Apple Subscriptions, select the applicable subscription and choose Cancel Subscription.
How do I cancel a Google Play Love and Seek subscription?
Open Google Play Subscriptions, select the applicable subscription and follow the cancellation instructions.
Does deleting the app cancel the subscription?
No. Deleting an app does not necessarily cancel billing. Cancel through Apple, Google Play, PayPal or the original payment method.
How do I stop a Love and Seek card charge?
Send a written cancellation request, retain proof and contact the card issuer when billing continues or the charge is unauthorized.
Can I request a Love and Seek refund?
The former website no longer provides an accessible current refund policy. Submit the request to the company that processed the payment and provide cancellation and transaction records.
How do I delete an old Love and Seek account?
Submit a written deletion request to People Media at P.O. Box 12627, Dallas, TX 75225. Include the former account email and username without sending unnecessary sensitive identification.
What should I do if an old profile appears in Google?
Request deletion from the source first. After the source is removed or changed, use the search engine’s outdated-content or privacy-removal process.
How do I report a Love and Seek romance scam?
Stop communication, contact the payment provider, preserve evidence and report the scam to the FTC and FBI IC3.
Where is People Media located?
People Media publishes a customer-care mailing address at P.O. Box 12627, Dallas, Texas 75225. Its current corporate and privacy address is 8750 North Central Expressway, Suite 1400, Dallas, Texas 75231.
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Why Trust CustomerServiceNumbers.com?
CustomerServiceNumbers.com has helped consumers locate customer-service information and share support experiences since 2004. We independently organize available company contacts, closure information, billing routes, cancellation guidance, privacy resources, scam warnings and customer reviews.
We are not owned by Love and Seek, People Media, Match Group, Apple, Google, PayPal, a bank, payment processor or online dating service.
Share Your Love and Seek Customer Service Experience
Were you a Love and Seek member who dealt with an old subscription, recurring charge, refund request, profile deletion, People Media correspondence or service-closure issue?
Leave a factual review below and explain the payment or support route used, approximate response time and whether the matter was resolved.
Comments are moderated. Do not include usernames, dating-profile links, email addresses, telephone numbers, payment information, private messages, photographs, home addresses or identifying details about another member.
Page Update Note
This Love and Seek customer-service page was reviewed and updated on July 20, 2026. The update clarified that Love and Seek is closed and its former website is deprecated.
The former customer-service number was relabeled as a legacy People Media contact because current official support pages do not publish the number or support hours. The page now includes Apple, Google Play, PayPal, card-dispute, privacy, profile-removal and romance-scam guidance.
Unsupported customer-review claims were removed because CustomerServiceNumbers.com has not yet received a Love and Seek review.
Last Updated: July 20, 2026
Customer Service Information Disclaimer
CustomerServiceNumbers.com is not affiliated with Love and Seek, People Media, Match Group, Apple, Google, PayPal, a financial institution, dating platform or government agency. Love and Seek does not provide support through this website.
Service status, company contacts, mailing addresses, billing descriptors, privacy procedures, refund eligibility, payment-provider policies and data-retention practices can change. Review current statements, receipts, platform subscription settings and official company or payment-provider information.
This page cannot cancel a subscription, delete a profile, issue a refund, stop a charge, recover money, access dating messages, remove a search result or investigate a scam. It is not legal, financial, cybersecurity, privacy, relationship, law-enforcement or identity-theft advice.