Customer Service Contact Information For Lumosity Online Help Only
Impossible to talk to a customer service rep. Very sad they would block customers who would like help.
I stopped using them months ago. I have gone to the web site several times saying to cancel my subscription but I assume they keep charging me month after month, and will probably automatically renew my subscription whenever it expires. VERY UNPROFESSIONAL FOR A WEB SITE THAT IS SUPPOSED TO BE DEVELOPING USERS BRAIN POWER AND ANALYTICAL SKILLS
It’s very easy to sign up for lumosity however you can’t cancel the site.
I’ve not been able to use the site as it will not except my info. that I have on hand and I can’t
cancel for the same reason. You can’t get a person on the phone , only a http://www.site and that will not
give you the infor. you need either. They just charged me $80.00 again.
Funny how they know how to charge me but I can’t use the site and want to cancel.
Boy , Oh Boy lumosity has their business plan right down to the penny.
We pay, they no give. My next step is to post my problem on either U-Tube and face book or maybe both.
I was over-charged and unable to reach a REAL person, only an automated voicemail. I bought a family plan and am unable to have my family members access our family account. I like the games so far, not the customer service (as there is none).
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